Reece Group

Lead enterprise AI and technology programs from strategy through execution and adoption across multiple business functions. | Requires 5+ years program management experience, strong leadership, and ability to manage complex AI and technology initiatives with cross-functional teams. | Senior Program Manager, Enterprise AI Enablement & Technology Programs The Senior Program Manager, Enterprise AI Enablement is responsible for leading complex, high-impact technology and artificial intelligence initiatives from strategy through execution, adoption, and value realization. This role will serve as a key bridge between Technology, Operations, Digital, Legal, Security, Data, HR, Training, and business leadership to activate responsible and practical AI across Red Robin. This position owns the planning, coordination, governance, change management, and execution discipline required to scale enterprise AI tools, including ChatGPT and other approved AI capabilities, in a way that improves productivity, decision-making, team member experience, restaurant operations, operating model, and business outcomes. The role maintains end-to-end accountability for assigned programs, including scope, roadmap, stakeholder alignment, communication, training, adoption, risks, budget, dependencies, and executive reporting. It combines traditional senior program management discipline with AI enablement, responsible-use governance, and enterprise transformation leadership. This role may manage other technical programs not related to AI, at times. 1. Enterprise AI Program Leadership 50% • Lead the enterprise AI enablement roadmap, including intake, prioritization, planning, execution, adoption, and measurement of AI initiatives across corporate and restaurant-support functions. • Partner with Technology, Digital, Operations, HR, Training, Legal, Security, Data, and business leaders to identify high-value AI use cases that improve productivity, decision quality, knowledge sharing, automation, team member experience, and operational effectiveness. • Drive the deployment, activation, and ongoing adoption of approved AI tools, including ChatGPT Enterprise or similar platforms, ensuring business teams understand how to use them safely, effectively, and responsibly. • Establish and manage AI program charters, timelines, milestones, dependencies, success measures, risks, communications, and executive updates. • Build repeatable program mechanisms for AI use case intake, evaluation, approval, launch, training, adoption tracking, and value realization. • Partner with executive sponsors and business owners to define AI program goals, KPIs, business outcomes, adoption targets, and measurable return on investment. • Translate AI concepts, capabilities, risks, and opportunities into clear, practical language for non-technical stakeholders. • Maintain visibility into AI initiatives that are proposed, approved, in flight, deferred, or retired. • Support the development of an enterprise AI operating model, including governance forums, decision frameworks, escalation paths, standards, and communication cadence 2. Strategic Program Management & Execution 20% • Maintain end-to-end ownership of multiple complex strategic initiatives and programs simultaneously, organizing and prioritizing work to support Red Robin’s Technology, Digital, Restaurant, and enterprise AI priorities. • Scope and plan strategic programs in close collaboration with executive sponsors, business stakeholders, technical teams, vendors, and delivery partners. • Resolve complex scope, budget, timeline, resourcing, and dependency conflicts, influencing executive-level sponsors as appropriate. • Support business leaders during strategic planning by gathering information required for business case development, project and resource planning, vendor evaluation, requests for proposal, and implementation planning. • Identify and proactively manage program risks, issues, dependencies, and decisions across assigned programs. • Drive accountability across cross-functional teams by clearly defining ownership, milestones, deliverables, and decision rights. • Ensure programs are aligned to business strategy, enterprise priorities, security standards, data governance expectations, and operational readiness. 3. AI Adoption, Change Management & Enablement 25% • Design and execute AI adoption strategies that help team members understand, trust, and effectively use approved AI tools in their daily work. • Develop and coordinate AI training, office hours, enablement sessions, prompt guidance, playbooks, templates, FAQs, and practical use-case examples. • Partner with HR, Training, Communications, Legal, Security, and Technology teams to create clear guidance for responsible AI usage. • Support the creation and maintenance of AI literacy programs for different audiences, including executives, corporate team members, field leaders, restaurant support teams, and technical teams. • Drive stakeholder engagement and change readiness by addressing concerns, resistance, process impacts, and adoption barriers. • Track adoption metrics, usage trends, feedback, success stories, productivity gains, and areas requiring additional coaching or support. • Promote a culture of responsible experimentation, continuous learning, innovation, and practical business value. • Help teams move from curiosity to competency by identifying repeatable AI use cases that improve real work, not just theoretical understanding Qualifications: • Minimum Experience & Education • Bachelor’s degree in Business, Information Systems, Technology, Data, Operations, Communications, or a related field strongly preferred; equivalent combination of education, training, and work experience may be considered. • 5+ years of relevant experience in program management, technology delivery, digital transformation, enterprise enablement, change management, or business transformation. • Experience leading large, complex enterprise initiatives with multiple workstreams, cross-functional teams, executive stakeholders, and measurable business outcomes. • Experience deploying, enabling, or driving adoption of enterprise tools such as ChatGPT Enterprise, Microsoft Copilot, Google Gemini, Claude, ServiceNow AI, workflow automation platforms, or other productivity-enhancing technologies preferred. • Experience in restaurant, hospitality, retail, consulting, operations, or corporate technology environments strongly desired. • Proficiency with project and program management methodologies, tools, and practices, including roadmap planning, milestone tracking, risk management, dependency management, executive reporting, and change management. • PMP, Agile, Scrum, Prosci, AI governance, AI program management, or related certifications preferred. • Strong experience identifying, documenting, prioritizing, and translating business requirements into actionable program plans. • Demonstrated ability to drive adoption of new processes, tools, products, and ways of working across a complex organization. • Excellent executive communication, facilitation, storytelling, and presentation skills. Knowledge, Skills and Abilities: • Lead complex programs with clarity, structure, accountability, and urgency. • Organize people and activities in a way that clearly assigns ownership, defines decision rights, tracks progress, and delivers results. • Understand how organizations operate and get things done through both formal and informal channels. • Adapt program management approach and leadership style based on the context, maturity, ambiguity, and constraints of each initiative. • Translate complex AI and technology topics into practical business language. • Build trust with executives, technical teams, business stakeholders, and frontline-facing partners. • Influence others without direct authority Compensation Range: $117,900.00 - $162,150.00 Red Robin is an Equal Opportunity & E-Verify Employer

Lead AI and automation initiatives to improve HR operations and employee experience. | 4-8+ years HR operations experience, hands-on AI tools knowledge, HR systems implementation, and strong process design skills. | Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/ Role OverviewWe are seeking a highly motivated HR AI & Automation Manager to transform how our People/HR team operates through the use of AI and automation. This role will identify, design, and implement AI-powered solutions across the employee lifecycle-from onboarding and scheduling to employee support and internal workflows. This individual will work at the intersection of HR, operations, and technology, building scalable systems and AI agents that improve efficiency, employee experience, and decision-making. Key ResponsibilitiesAI Strategy & Implementation - Identify high-impact opportunities to apply AI within HR (onboarding, scheduling, employee support, training, recruiting coordination, etc.) - Evaluate and implement AI tools (e.g., copilots, workflow automation, chatbots, agent frameworks) - Partner with HR leadership to prioritize and roadmap automation initiatives Workflow Automation - Design and deploy automated workflows across HR processes (e.g., onboarding flows, interview scheduling, employee lifecycle communications) - Integrate systems (HRIS, ATS, LMS, communication tools) to reduce manual work - Continuously optimize processes using data and feedback AI Agent Development - Build and deploy AI agents to support specific roles (e.g., recruiter assistant, onboarding concierge, HR help desk bot) - Define use cases, prompts, guardrails, and performance metrics for agents - Monitor and improve agent performance over time HR Technology & Systems - Own and optimize the HR tech stack, ensuring tools are leveraged effectively - Serve as a bridge between HR, IT, and external vendors - Ensure data integrity, security, and compliance in AI implementations Change Management & Enablement - Train HR team members on new AI tools and workflows Qualifications - 4-8+ years in HR operations, People Ops, HR technology, or business process automation - Hands-on experience with AI tools (e.g., ChatGPT, copilots, automation platforms like Zapier/Make, or agent frameworks) - Experience implementing or managing HR systems (HRIS, ATS, etc.) - Strong process design and systems thinking mindset - Ability to translate business needs into technical solutions - Comfortable working cross-functionally with HR, IT, and leadership Nice to Have: - Experience building AI agents or automations using APIs or low-code tools - Background in People Analytics or data-driven decision making - Familiarity with prompt engineering and workflow orchestration Success in This Role Looks Like- Reduced manual HR workload through automation - Improved employee experience via faster, more consistent processes - Deployment of AI agents that meaningfully support HR and business teams - Measurable efficiency gains across onboarding, scheduling, and support workflows Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: • Medical and Dental Insurance • Flexible Spending Accounts and Health Savings Accounts • Company-paid Life Insurance • Short Term Disability • 401(k) Plan • Paid Time Off (PTO) - plus paid holidays • Parental Leave Voluntary benefits: • Vision • Long-term Disability • Voluntary Life and AD&D Insurance • Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

Provide direction and guidance to Branch Operations Managers to improve operational performance, sales, pricing, and reporting across a region. | Minimum 10 years wholesale distribution experience, strong analytical and financial skills, strategic thinking, and ability to develop others. | Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/ Regional Operations Manager THE IMPACT YOU'LL MAKE As a Regional Operations Manager, you will provide direction, consultation, and guidance to Branch Operations Managers to improve the overall operational performance of your region. This includes overall operational performance, sales, pricing and reporting in the assigned Region. Overall, your expertise and business acumen will be vital to the development of our network and to REECE's ongoing mission and purpose! WHAT YOU'LL BRING • A passion for our customers • Superb analytical skills and financial acumen • Drive for continuous improvement • Strong strategic thinking skills to make a huge impact on the business • Commitment to develop others for professional growth and career advancement • Ability to build rapport and trust by exhibiting our values YOUR BACKGROUND • High school diploma or equivalent. College degree preferred. • Minimum of 10 years' experience in the wholesale distribution industry • Strong organizational, interpersonal, and communication skills • Previous experience with reviewing, analyzing, and acting on operational KPI's and P&L statement data preferred OUR COMPETITIVE BENEFIT At REECE, our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most asset, our team members! One of the ways we do this is by offering a variety of high-quality benefits for our team members and their families in a timely manner. Your benefits will start on the 1st day of the month following your start date! All full-time team members are eligible for the following benefits: • Medical, Dental, & Vision Insurance • Flexible Spending Accounts and Health Saving Accounts • Company-paid Life Insurance • Short Term Disability • 401(k) Plan • Paid Time Off (PTO) - plus paid holidays We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role: • Attendance - Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified. • Physical Capacities - Lift up to 25 pounds on occasion, sitting and standing for extended periods. • Operation of Office Equipment - Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment. • Oral Communication Skills - Speaking, Speech Clarity, and Speech Recognition. • Written Communication Skills - Writing, Reading and Written Comprehension, and Written Expression. • Mental Capacities - Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others,Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation,Maintenance of Relationships, Integrity, Oral Comprehensionand Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management. Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: • Medical and Dental Insurance • Flexible Spending Accounts and Health Savings Accounts • Company-paid Life Insurance • Short Term Disability • 401(k) Plan • Paid Time Off (PTO) - plus paid holidays • Parental Leave Voluntary benefits: • Vision • Long-term Disability • Voluntary Life and AD&D Insurance • Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.

Manage and optimize ERP systems for inventory control, support procurement and inventory leveling, lead training and projects related to inventory management and store operations. | At least 5 years of wholesale/retail procurement and inventory management experience, bachelor's degree, ERP expertise, and strong communication and strategic planning skills. | Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/ Purpose The Inventory Control Analyst will support regional store networks on maintaining and optimizing ERP systems to effectively manage service levels and OPEX, both of which are measured against organizational goals (ABC In-Stock Rate & Inventory Days on Hand). The Inventory Control Analyst will be responsible for immediately actioning critical items to drive business operations continuity along with leading training of network leadership and maintaining backend settings to drive long term results. Key Responsibilities • Provide system expertise for ERP management: System maintenance includes purchasing cadences, purchasing targets, minimums/maximum management, inventory replenishment points, lead times, vendor settings, etc. • Serve as Project SME (Subject Matter Expert): Demonstrate complete understanding of Inventory Management and Purchasing functions in ERP (Eclipse / Mincron) to effectively maintain system and drive projects forward. • Manage procurement in assigned network region: Manage and follow up on critical in-bound material (purchases and transfers) to guarantee service level protection for end-customers. • Provide efficient and economical Inventory Leveling: Support stores in redistributing excess and non-moving stock to stores that sell the material. • Provide Reverse Logics Support: Aid network region in identifying and actioning (through vendor management team) opportunities to return excess and non-moving product. • Execute Strategic Purchasing: Support assigned network region in placing purchases for critical stock or maximizing discounts to increase margins. • Complete miscellaneous projects as needed: Serve as Project SME for Inventory Management for Store Openings, Relocations, and Closures along with Inventory Management of product range obsolescence, transitions, and rollouts. Key Competencies and Skills Required • Business acumen • ERP (Mincron/Eclipse) expertise • Professional communication • Ability to provide Customer Service Excellence to branches and end customers • Time management skills • Strategic planning skills • Ability to multi-task and collaborate with cross-functional teams • Ability to support high-volume inquiries in a timely and effective manner Minimum Qualifications • At least 5 years of similar experience in managing Wholesale/Retail Procurement • Bachelor's degree Preferred Qualifications • At least 5 years of experience in inventory management/control • Experience with vendor relations and purchase order management • Highly skilled in ERP and data analytics Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: • Medical and Dental Insurance • Flexible Spending Accounts and Health Savings Accounts • Company-paid Life Insurance • Short Term Disability • 401(k) Plan • Paid Time Off (PTO) - plus paid holidays • Parental Leave Voluntary benefits: • Vision • Long-term Disability • Voluntary Life and AD&D Insurance • Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.