13 open positions available
Lead architecture, design, and development of enterprise Angular applications and mentor developers. | 7+ years enterprise web development experience with Angular, TypeScript, state management, CI/CD, and automated testing. | Job Description Summary Highly specialized expert developing software applications, in entirety or in part, that have a big impact on business for a large organization. Job Description This position follows a hybrid work model, with an expectation to be in the office 3 days per week at the St. Petersburg, FL Corporate Office location. Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future. Responsibilities Lead the architecture, design, development, testing, deployment, and ongoing support of enterprise-scale Angular applications. Drive technical decision-making and establish front-end development standards, best practices, and reusable design patterns. Own end-to-end delivery of UI features from concept through production deployment. Collaborate with Product Owners, UX Designers, Architects, QA, DevOps, and backend engineers to design scalable, maintainable, and high-performing solutions. Lead technical design discussions, estimate work, identify risks, and provide implementation guidance during sprint planning. Mentor and coach junior and senior developers through technical guidance, code reviews, pair programming, and knowledge-sharing sessions. Identify technical debt and drive modernization initiatives to improve application maintainability, scalability, and performance. Build reusable UI components, shared libraries, and scalable front-end frameworks to support multiple applications. Implement responsive, accessible, and cross-browser compatible user interfaces that deliver an exceptional user experience. Integrate with RESTful APIs and backend services while implementing robust error handling, authentication, caching, and asynchronous workflows. Develop scalable Micro Frontend solutions using Module Federation or similar technologies where appropriate. Optimize application performance by improving rendering speed, bundle size, lazy loading, virtual scrolling, memory utilization, and network efficiency. Collaborate with backend teams to ensure efficient API design and seamless integration. Participate in production support rotations, troubleshoot production issues, perform root cause analysis, and implement long-term solutions. Perform thorough code reviews and architectural reviews to ensure high-quality, maintainable code. Develop and maintain automated unit, integration, and end-to-end tests. Drive adoption of CI/CD pipelines, automated quality gates, and static code analysis. Leverage AI-assisted development tools to improve software quality, documentation, testing, and engineering productivity. Skills 7+ years of professional experience developing enterprise web applications. 7+ years of hands-on experience with Angular (v14+), TypeScript, JavaScript (ES6+), HTML5, CSS3, and SCSS. Strong experience with reactive programming using RxJS. Experience implementing enterprise state management using NgRx (Store, Effects, Selectors, Entity) or equivalent state management libraries. Experience building reusable component libraries and scalable front-end architectures. Experience developing responsive, cross-browser compatible, and accessible (WCAG/ARIA) web applications. Strong understanding of performance optimization techniques, including rendering performance, bundle optimization, lazy loading, virtual scrolling, memory management, and network optimization. Experience designing and consuming RESTful APIs, including authentication, authorization, pagination, caching, and error handling. Experience implementing Micro Frontend architecture using Module Federation or similar technologies. Experience with AG Grid and Apache ECharts (or equivalent visualization libraries). Experience troubleshooting complex UI issues across browsers and devices. Experience working in Agile/Scrum development environments. Experience with Git, Jenkins (or equivalent CI/CD platforms), SonarQube, and automated deployment pipelines. Experience with unit testing and automated testing frameworks such as Jasmine, Karma, Jest Working knowledge of SQL and NoSQL databases for debugging, reporting, and API integration. Education High School (HS) (Required) Work Experience General Experience - 6 to 10 years Certifications Travel Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Design and develop enterprise web applications using Angular and TypeScript, collaborating with teams to build responsive UIs and integrate REST APIs. | Over 5 years experience with Angular and TypeScript, proficiency in modern web technologies and Agile, and a bachelor's degree in a related field. | Job Description Summary Raymond James is seeking a highly skilled and self-motivated Senior Front-End Developer with strong expertise in Angular, TypeScript, and modern web development practices. This role will join the Developer Platform Engineering team, responsible for building and enhancing enterprise applications, self-service platforms, automation solutions, and DevOps reporting tools used across the Information Technology organization. The ideal candidate is passionate about creating intuitive user experiences, building scalable front-end architectures, and delivering high-quality software solutions. This individual will work closely with engineers, architects, product owners, and internal customers to design and develop applications that improve developer productivity, software delivery efficiency, and enterprise visibility into product and project health metrics. Job Description This position follows a hybrid work model, with an expectation to be in the office 3 days per week at the St. Petersburg, FL Corporate Office location. Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future. Responsibilities Design, develop, test, and maintain enterprise web applications using Angular and TypeScript. Build modern, responsive, and accessible user interfaces that provide a best-in-class user experience. Collaborate with cross-functional teams to translate business requirements into scalable technical solutions. Develop and maintain dashboards, reporting solutions, and self-service tools that support software development and DevOps processes. Integrate applications with REST APIs, cloud services, automation platforms, and enterprise systems. Participate in architectural discussions and contribute to front-end standards, best practices, and reusable component libraries. Perform code reviews and mentor junior developers. Troubleshoot complex production issues and implement sustainable solutions. Work within Agile teams to deliver high-quality software in iterative releases. Continuously evaluate emerging technologies and recommend improvements to increase efficiency, maintainability, and performance. Required Skills 5+ years of experience developing web applications using Angular (v14+) and TypeScript. Strong proficiency in JavaScript, HTML5, CSS3, and SCSS. Experience building responsive and cross-browser compatible applications. Experience consuming and integrating REST APIs. Strong understanding of component-based architecture and modern UI development practices. Strong understanding of software engineering principles, design patterns, and object-oriented programming. Experience working in Agile development environments. Experience using Git-based source control systems. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and collaboration skills. Preferred Skills Experience with Angular Material, AG-Grid, Chart.js, ECharts, or similar UI frameworks. Experience implementing Micro Frontend architectures. Experience with CI/CD pipelines and DevOps practices. Experience with Jenkins, GitHub, Azure DevOps, SonarQube, or similar tools. Knowledge of cloud platforms such as AWS. Familiarity with Java, Spring Boot, and full-stack application development. Experience developing enterprise-scale applications. Understanding of application performance optimization, accessibility, and security best practices. Education Bachelor’s: Computer and Information Science, Bachelor’s: Computer Engineering, Bachelor’s: Computer Systems Analysis Work Experience General Experience - 6 to 10 years Certifications Travel Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Lead the Cyber Threat Center managing high-severity incidents and drive AI-enabled automation to improve threat detection and response. | Bachelor's degree with 5-8 years cybersecurity operations experience including 4+ years incident response and 2+ years programming, proficient in SOAR and AI/ML security applications. | Job Description Summary Job Description The financial services industry is constantly under attack by sophisticated cyber adversaries that range from nation-states to criminals. In response, the Raymond James Cyber Threat Center (CTC) is charged with ensuring all equities are secure against all tiers of adversaries. We are the central hub for Computer Network Operations and are on the front lines of security incident response, threat hunting, and intelligence. You'll be working with emerging technologies to solve challenging security problems in a fast-paced and continually evolving environment while helping steer the direction and evolution of the team. This highly visible team within the organization evaluates threats to the environment and dynamically adjusts to the ever-changing threat landscape by applying practical security knowledge to developing new detective measures to protect the firm. The Lead Analyst – Cyber Incident Response, is a key member of the Cyber Threat Center (CTC) who serves as both a lead incident response leader and a technical engineering lead responsible for driving intelligent automation and AI-enabled cybersecurity operations. The position combines deep expertise in cyber incident response, threat hunting, malware analysis, and forensic investigations with advanced engineering capabilities in SOAR automation, AI/ML integration, orchestration platforms, and security workflow development. This role leads security operations initiatives, mentors analysts, develops advanced automation and AI-enabled response capabilities, and operationalizes intelligent security solutions that improve threat detection, triage, containment, and remediation across the enterprise. The position partners with incident response, threat detection, security engineering, and technology teams to design scalable workflows, streamline investigations, reduce manual effort, and improve response consistency. Essential Duties and Responsibilities: Serves as a primary member of the Cyber Threat Center (CTC) who handles security events and incidents in a fast-paced environment. Acts as an Incident Handler capable of managing severity 1 and severity 2 security incidents within the defined Computer Security Incident Response process. Design, build, and maintain scalable automation solutions, including AI-enabled workflows to improve threat detection, triage, and incident response efficiency. Develops new forensic detective and investigative capabilities using current and emerging technical solutions. Shares in a weekly on-call rotation and acts as an escalation point for managed security services and Raymond James associates. Leverage programming and data science techniques to develop, operationalize, and optimize machine learning models and data-driven security use cases. Develop and implement advanced data correlation, enrichment, and processing strategies leveraging automation, data science, AI/ML, and LLM capabilities for threat hunting and incident response analysis. Apply AI engineering principles within security operations to design, deploy, and maintain intelligent detection and response capabilities. Design and execute automated and intelligent response actions to validate, contain, eradicate, and remediate security incidents. Prototype, evaluate, and deploy emerging AI-driven technologies to enhance detection accuracy, reduce false positives, and accelerate response times. Ensure Security Operations applications, automation pipelines, and incident ingestion processes remain healthy, resilient, and performant. Drive continuous improvement by identifying gaps, recommending enhancements, and implementing innovative SOAR and AI-driven solutions. Collaborate with incident response, threat intelligence, and threat hunting teams to strengthen detection and response capabilities. Experience and Skills: Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems, Cybersecurity, or a related field, and 5–8 years of relevant experience in Information Security, Cybersecurity Operations and Incident Response. Minimum of 4 years of hands-on incident response experience, including triage, investigation, containment, eradication, recovery, and post-incident analysis. Minimum of 2 years of programming or scripting experience using at least one modern language such as Python, JavaScript, PowerShell, or Rust, with a focus on automation, data enrichment, and security operations workflows. Experience designing, developing, and maintaining automation workflows that support incident response, alert triage, threat enrichment, case management, and analyst productivity. Experience with API development, integration, and orchestration across security tools, cloud platforms, ticketing systems, and enterprise data sources. Familiarity with agentic AI workflows, AI-assisted security operations, or the application of GenAI/LLMs to automate investigation, summarization, enrichment, decision support, and response actions. Experience with Security Orchestration, Automation, and Response platforms, case management tools, or similar technologies used to streamline incident response processes. Strong understanding of incident response frameworks, common attack techniques, security telemetry, and investigation workflows, including endpoint, network, identity, cloud, and email-based incidents. Experience working with SIEM, EDR, SOAR, threat intelligence, log management, and cloud security platforms. Ability to translate complex incident response processes into repeatable, scalable automation requirements, playbooks, and technical solutions. Strong analytical, troubleshooting, and problem-solving skills with the ability to work independently and lead efforts during high-priority security incidents. Excellent written and verbal communication skills, including the ability to document technical findings, explain automation logic, and communicate incident details to technical and non-technical stakeholders. Ability to mentor analysts, promote automation adoption, and identify opportunities to improve incident response speed, consistency, and quality. Licenses/Certifications: One or more of the following certifications preferred: CISSP, SANS GCIH (Incident Handler), SANS GCIA (Intrusion Analyst), SANS GCFE (Forensic Analyst), Offensive Security Certified Professional (OSCP), Certified Ethical Hacker (CEH) Competencies and Behaviors: Analysis: Identifies, investigates, and interprets complex security issues, incidents, and operational challenges. Correlates data from multiple sources, including security tools, logs, threat intelligence, case records, and automation outputs, to draw sound conclusions and recommend effective response actions. Communication: Clearly communicates technical information, incident details, automation logic, and recommendations to technical and non-technical audiences. Produces clear documentation, status updates, executive summaries, and post-incident findings that support timely understanding and decision-making. Judgment and Decision Making: Applies sound judgment when evaluating incident severity, response options, automation outcomes, and operational risk. Makes or recommends timely decisions based on available facts, business impact, constraints, and probable consequences, while escalating appropriately when needed. Technical and Professional Knowledge: Maintains strong knowledge of incident response, security operations, automation, scripting, AI-enabled workflows, and relevant security technologies. Stays current with emerging threats, tools, techniques, and industry practices, and applies that knowledge to improve response capabilities. Building Effective Relationships: Builds trusted, collaborative relationships across Cybersecurity, Technology, business units, vendors, and leadership. Partners effectively with stakeholders to resolve incidents, improve workflows, implement automation, and support shared security objectives. Automation Mindset: Identifies opportunities to improve speed, consistency, and quality through automation, orchestration, and repeatable playbooks. Balances automation with appropriate validation, oversight, and risk controls. Leadership and Influence: Provides guidance to analysts, promotes best practices, and helps drive continuous improvement across incident response processes. Influences outcomes through expertise, collaboration, and clear recommendations, even without direct authority. Adaptability: Responds effectively to changing priorities, emerging threats, and high-pressure incident situations. Adjusts approach as new information becomes available while maintaining focus on containment, recovery, risk reduction, and stakeholder communication. Education Bachelor’s Work Experience General Experience - 6 to 10 years Certifications Travel Less than 25% Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
Lead architecture and optimization of Splunk Cloud for incident response and threat intelligence, managing global Syslog-NG and developing security analytics and automation workflows. | Bachelor's degree and 5+ years Splunk engineering/admin experience with scripting and enterprise syslog proficiency. | Job Description Summary Analyzes and monitors the organization's cyber security measures; responds to actual penetration attempts by malicious hackers. Job Description This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 12 days a month. Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future. The financial services industry is constantly under attack by sophisticated cyber adversaries that range from nation states to criminals. In response, the Raymond James Cyber Threat Center (CTC) is charged with ensuring all equities are secure against all tiers of adversaries. We are the central hub for Computer Network Operations and are on the front lines of security incident response, threat hunting, and intelligence. You'll be working with emerging technologies to solve challenging security problems in a fast-paced and continuously evolving environment, while helping steer the direction and evolution of the team. This highly visible team within the organization evaluates threats to the environment and dynamically adjusts to the ever-changing threat landscape by applying practical security knowledge to developing new detective measures to protect the firm. The CTC Lead Engineer, IT Security, is a primary member of the CTC and serves as a Splunk subject matter expert responsible for the design, development, creation, and maintenance of advanced Splunk content in support of Incident Response, HUNT, Cyber Threat Intelligence, and Cyber Crime operations. This role provides technical leadership for Splunk engineering, administration, optimization, automation, and AI-enabled security analytics across the enterprise. The Lead Engineer is also part of the Raymond James Splunk administration team and is responsible for the operation and maintenance of the Raymond James Splunk Cloud environment, including search heads, indexers, heavy and universal forwarders, and the enterprise Syslog-NG environment. The role partners closely with security operations, threat detection, incident response, infrastructure, cloud, and application teams to ensure reliable log ingestion, scalable platform performance, actionable detections, and continuous improvement through automation, analytics, and AI-assisted capabilities. Responsibilities: Lead the architecture, engineering, administration, and ongoing optimization of Splunk Cloud across a large-scale, distributed, hybrid, environment Responsible for Splunk Cloud platform health, including indexer/search head clustering, deployment servers, forwarder management, storage optimization, license utilization, retention policies, performance tuning, and system availability Develop, tune, and maintain Splunk content, including dashboards, reports, alerts, correlation searches, data models, field extractions, props/transforms, lookups, macros, and CIM-aligned knowledge objects Lead automation initiatives across Splunk and security operations, including automated log onboarding, health checks, evidence collection, and ticket creation Work with SOAR platforms, scripting, APIs, CI/CD pipelines, and infrastructure-as-code practices to automate repeatable Splunk administration, content management, and operational workflows Troubleshoot complex Splunk issues related to ingestion, parsing, indexing, searching, acceleration, dashboards, apps/add-ons, authentication, integrations, storage, and platform performance Lead administration and operational support for the global Syslog-NG environment Strong troubleshooting skills across Linux, Windows, networking, storage, authentication, distributed systems, and cloud environments. Shares in a weekly on-call rotation and acts as an escalation point for major incidents and associates of Raymond James. Experience and Skills: B.S. in Computer Science, Computer Engineering, or related degree and a minimum of five (5) years of related experience in Splunk engineering, administration, and content development System administrator experience in Linux, Windows, or OSX operating systems System administrator experience in maintenance and management of enterprise syslog environment Knowledge of networking and the common network protocols Experience with development of complex Splunk analytics Familiar with interacting with a variety of APIs and using an API platform such as Postman, Insomnia, or Hopscotch to develop and test data integrations Demonstrated ability to create complex scripts, develop tools, or automate processes in PowerShell, Python or Bash. One or more of the following certifications or the ability to obtain within 1 year: Splunk Cloud Certified Admin Splunk Certified Architect Splunk Certified Consultant CISSP: Certified Information Systems Security Professional CCNA: Cisco Certified Network Associate Competencies: Analysis: Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions. Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Exercising Judgment and Decision Making: Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that are consistent with available facts, constraints, and probable consequences. Technical and Professional Knowledge: Demonstrate a satisfactory level of technical and professional skill, or knowledge, in position-related areas; remain current with developments and trends in areas of expertise. Building Effective Relationships: Develop and use collaborative relationships to facilitate the accomplishment of work goals. Client Focus: Make internal and external clients, and their needs, a primary focus of actions; develop and sustain productive client relationships. Education Bachelor’s, High School (HS) (Required) Work Experience General Experience - 3 to 6 years Certifications Travel Less than 25% Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
Lead cross-site supervisors managing account opening and maintenance, ensuring service standards and operational efficiency. | 6-10 years experience with 3-6 years management, high school diploma, and required certifications within 120 days. | Job Description Summary Job Description This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in one of the following locations: St. Petersburg, FL, Memphis, TN or Southfield, MI. In addition to the responsibilities outlined below, this role will provide leadership and oversight for a team of cross-site Supervisors responsible for delivering consistent, high-quality service across core operational functions. The Operations Manager will directly support multiple supervisors whose teams manage account opening and maintenance activities, assisting advisors and clients via both phone and email channels. This role is accountable for ensuring consistent execution of processes and service standards across locations, driving alignment in performance expectations, workflows, and client experience. The Operations Manager will monitor key performance indicators related to service levels, quality, accuracy, and timeliness, and will partner with Supervisors to identify trends, address gaps, and implement improvements. The Operations Manager will play a critical role in coaching and developing Supervisors, ensuring they are equipped to effectively lead their teams, manage performance, and foster a culture of accountability and continuous improvement. This includes reinforcing best practices in service delivery, escalation management, and operational execution. Additionally, this role will collaborate closely with peer leaders, including Directors and other Managers within the department, to support broader operational strategies and initiatives. The Operations Manager will help drive consistency across functions, contribute to process improvement efforts, and ensure that frontline insights are incorporated into decision-making. Success in this role requires the ability to lead through others, manage across multiple sites, and balance day-to-day operational oversight with a focus on enhancing service quality, efficiency, and the overall advisor and client experience. Responsibilities Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both). Manage day-to-day service operations, developing and/or delivering a plan and outcomes for a service operations area with guidance from senior colleagues. Develop and/or deliver a plan for significant aspects of internal communications with guidance from senior colleagues. Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals. Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives. Skills Works at an advanced level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works independently and provides guidance. Operates as a recognized expert to deliver required services to clients to the required standards. Typically known as a subject matter authority. Works at an advanced level to orient work in a workflow to plan, organize, and execute the steps it takes to achieve higher efficiencies. Typically works independently and provides guidance. Works at an advanced level to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required. Typically works independently and provides guidance. Licenses/Certifications SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied. Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination. Education High School (HS) (Required) Work Experience General Experience - 6 to 10 years, Manager Experience - 3 to 6 years Certifications s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA) Travel Less than 25% Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-CA1 Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
Lead operational teams and execute scalable programs to improve onboarding and support efficiency. | Over 15 years experience with 10-15 years in management and ability to obtain FINRA certifications. | Job Description Summary Job Description This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in one of the following locations: St. Petersburg, FL or Southfield, MI. In addition to the core operational leadership responsibilities outlined below, this role will oversee a diverse portfolio of teams responsible for enabling service excellence, associate readiness, and advisor experience across the organization. The Director will provide strategic and day-to-day leadership for functions including Training, New Hire Onboarding, Call Quality & Analytics, Processing Quality Assurance, Documentation, and Team Leads. This includes designing and executing scalable programs that ensure new and tenured associates are effectively trained, consistently coached, and supported by clear procedures and performance insights. The role will be accountable for establishing quality standards, leveraging analytics to drive performance improvements, and ensuring documentation is accurate, accessible, and aligned to evolving business needs. This leader will also oversee teams that directly support advisors and internal partners across key service channels. Responsibilities include leadership of account opening and maintenance operations, supporting advisors and their clients via phone and email, with a strong focus on accuracy, timeliness, and service quality. Additionally, the Director will lead the internal support desk, ensuring associates receive timely guidance and resolution to service-related inquiries, enabling consistent and confident client support. The role will further own the transitioning advisor account opening experience, ensuring a seamless, efficient, and well-coordinated onboarding process for new advisors and their client accounts. This includes close partnership with cross-functional stakeholders to reduce friction, improve cycle times, and enhance the overall onboarding experience. Success in this expanded scope will require the ability to lead through complexity, drive alignment across multiple functions, and utilize data-driven insights to continuously improve operational performance, quality outcomes, and both associate and advisor experiences at scale. Responsibilities: Support the overall organizational strategy by developing and delivering operational plans and outcomes for a large portion of the business. Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives. Communicate the function's strategy and its relationship to the organization's mission, vision, and values; clarify the actions needed to implement this strategy within the area of responsibility; motivate people to commit to the mission, vision, and values and do extraordinary things to achieve the organization's business goals. Develop the strategy for a significant area of responsibility, such as a function, anticipating complex issues, challenges, and opportunities. Ensure the strategy is successfully implemented and meets medium-term business needs. Identify the capabilities needed to meet the current and emerging business needs of a significant business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfill their personal potential. Build capabilities elsewhere in the organization through mentoring and other informal methods. Skills: Review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required. Shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment, and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Plan and manage small project work assignments within desired cost, time and quality parameters. Orient work in a workflow to plan, organize, and execute the steps it takes to achieve higher efficiencies. Licenses/Certifications: SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied. Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination. Education High School (HS) (Required) Work Experience General Experience - More than 15 years, Manager Experience - 10 to 15 years Certifications s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA) Travel Less than 25% Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-CA1 Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
Build and maintain relationships with financial advisors to generate revenue and achieve sales goals. | Bachelor's degree in Finance and at least two years in financial services, preferably five years in retirement plan services. | Job Description Summary Contacts assigned customer accounts or prospects to sell company products within a designated geography or industry. Focuses on meeting personal sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer problems. Has a solid knowledge of products, their characteristics, and market. Typically requires a good general education, excellent interpersonal skills and sales experience. Job Description Job Summary: Under general direction with a high level of autonomy, uses extensive knowledge and skills obtained through education and experience, to create new and manage existing relationships with retirement plan specialist, Registered Investment Advisors, financial advisors/brokers and agents to generate required production/sales revenue from service offerings throughout a given territory. Leads projects, programs or processes with significant business impact involving cross-functional teams. Develops tactical plans and completes complex assignments with substantial latitude for unreviewed actions or decisions. Provides comprehensive solutions to complex problems or needs. End results are evaluated for achieving goals and objectives. Extensive contact with external clients is required to sell service offerings and generate revenue for the company. The Director, Business Development will cover the Colorado, Utah, New Mexico, Arizona and Kansas territory. Essential Duties and Responsibilities: Responsible for building and maintaining relationships with financial advisors to generate revenue within a specific territory. Identify, qualify and engage with retirement plan specialist advisors in territory. Build mutually beneficial, long-term business relationships with retirement plan specialist advisors in territory. Assists with educating financial advisors on the benefits of offered services for their clients through individual or group meetings presentations, including branch visits, seminars, and conferences/trade shows. Developing and implementing business plans for the territory to deliver on sales goals. Presents sales activities at weekly meetings. Maintains activity logs using Salesforce to create and maintain financial advisor profile levels and data on current and proposed sales activity. Achieve territory sales goals. Manages expense account within allotted budget. Performs other duties and responsibilities as assigned. Knowledge of: Fundamental concepts, principles and practices of the company sponsored retirement plan industry. How to build trusted relationships with partners and financial advisors. Skill in: Identifying the needs of plan sponsors through effective questioning and listening techniques. Supporting advisors in efforts to grow their business. Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment. Preparing and delivering clear, convincing, and professional sales presentations to small and large audiences. Problem solving sufficient to effectively analyze, research and resolve inquiries and issues in a timely manner. Analyzing business processes and identifying process improvement opportunities. Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, and spreadsheets. Ability to: Represent the company in a highly professional manner. Organize, prioritize, and manage tasks and projects to complete work efficiently. Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels to accomplish objectives and convince others to accept ideas or goals. Develop and maintain effective working relationships with team members, internal partners, and external parties. Assimilate and prioritize strategies into operational guidelines. Work independently as well as collaboratively within a team environment. Establish clear directions and priorities. Educational/Previous Experience Requirements: Bachelor’s Degree (B.A.) in Finance or related field and a minimum two (2) years of experience in the financial services industry. Five (5) years of experience in the retirement plan services industry in strongly preferred. Or Any equivalent combination of experience, education, and/or training approved by Human Resources. Please note: This role is not eligible for immigration Work Visa sponsorship, either currently or in the future. Education Bachelor’s: Business Administration, Bachelor’s: Marketing Work Experience General Experience - 6 to 10 years Certifications Other Certification Not Listed - Other Salary Range $100,000.00-$130,000.00 Travel Up to 50% Workstyle Remote The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-TG1 Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
Lead strategic planning, execution, and continuous improvement of transition operations for onboarding financial advisors, ensuring compliance, team leadership, and technology integration. | 10-15 years managerial experience in financial services with required FINRA certifications (SIE, Series 99), strong leadership, compliance knowledge, and ability to manage complex operational projects. | Job Description Summary This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our St. Petersburg, FL Corporate Office. The Vice President of Operations for the Transition Management team plays a critical leadership role in driving the strategic planning, execution, and continuous improvement of operational initiatives that support the seamless onboarding and integration of new financial advisors (and their teams). This role is responsible for overseeing end-to-end transition processes, aligning cross-functional teams, and ensuring a high-quality experience for both advisors and clients. As a key contributor to the department’s overall strategy, the VP of Operations will lead efforts to optimize workflows, implement scalable solutions, and enhance service delivery. This position requires a forward-thinking leader with strong operational expertise, a deep understanding of the financial services landscape, and a passion for delivering excellence in advisor support. Job Description Key Responsibilities: • Strategic Planning & Execution: Collaborate with executive leadership to align transition operations with firm-wide strategic goals. Monitor KPIs and performance metrics to assess transition success and operational effectiveness. Lead cross-functional initiatives to improve advisor onboarding and retention. • Project & Change Management: Manage multiple concurrent transition projects & initiatives, ensuring timely execution and adherence to regulatory requirements. Monitor progress, track milestones, and provide regular updates to senior leadership. • Compliance & Risk Management: Ensure all transition activities comply with FINRA, SEC, and internal regulatory standards. Partner with Legal and Compliance teams to mitigate risk and maintain audit readiness. • Team Leadership & Development: Lead, mentor, and develop a team of managers, transition consultants, project managers, and operations specialists. Foster a culture of accountability, continuous improvement, and client-centric service. Manage staffing, training, and performance evaluations to ensure team excellence. • Technology & Systems Integration: Oversee the implementation and optimization of technology platforms used in advisor transitions. Collaborate with IT and digital teams to enhance automation, data accuracy, and user experience. Evaluate new tools and systems to support operational scalability and innovation. Other Responsibilities • Take overall responsibility for designing, developing, and delivering the organization's operational strategy and outcomes. • Take overall responsibility for setting and approving area budgets that achieve organizational strategy. • Manage and report on business performance; hold direct reports accountable for achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short-term business objectives with the longer-term delivery of stakeholder value. • Lead the development of annual and longer-term business plans for a significant function or small local business, ensuring alignment with strategy; quantify business outcomes, i.e., revenues or other key performance indicators (KPIs) and resource budgets (financial and headcount); and ensure integration of key activities or projects across the organization. • Set and communicate the strategy, along with the broad actions needed to implement it, for achieving the organization's mission, vision, and values within a function; inspire a large or diverse workforce to commit to these tenets and do extraordinary things to achieve the organization's business goals. • Identify and manage stakeholders up to and including top management level, finding out their needs, issues, and concerns and reacting to them by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions. • Develop the strategy for a significant area of responsibility, such as a function, anticipating complex issues, challenges, and opportunities. Ensure the strategy is successfully implemented and meets medium-term business needs. • Represent the organization or institution in a variety of industry, institutional, and/or professional forums, boards, and committees, in order to promote the company or institution brand or efforts. Represent the organization in external relations with investors, clients, industry, partners, the public, and others. Focus is on a specific area of the organization, such as a function or department. May involve preparation of presentations and materials for professional partnering meetings, seminars, and conferences. • Identify the capabilities needed to meet the current and emerging business needs of a significant business area. Evaluate current capabilities, identify gaps, and prioritize development activities. Motivate others to develop their capabilities and fulfill their personal potential. Build capabilities elsewhere in the organization through mentoring and other informal methods. • Define the detailed organization structure for a business area to align with corporate principles, define the relationship between elements of the organization, and define the responsibilities of senior managers, to enable the organization to achieve its business objectives. • Participate in the development of corporate strategy for a small local organization, applying functional expertise to test the viability of the strategy and contributing creative ideas and insights to support the strategy formation process. Skills • Applies expertise to act as the organizational authority on developing appropriate plans or performing necessary actions based on recommendations and requirements. • Uses expertise to act as organizational authority on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. • Operates as a recognized expert to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically known as a subject matter authority. • Uses expertise to act as organizational authority on strategic planning. • Applies expertise to act as the organizational authority on making sure the organization develops and maintains the culture, values and design it needs to reach its objectives while managing structural change. • Uses expertise to act as the organizational authority on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. • Uses expertise to act as organizational authority on developing and implementing policies. • Uses expertise to act as the organizational authority on managing projects and/or programs within desired cost, time and quality parameters. • Acts with expertise as the organization's authority on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. • Acts as the organization's authority and established expert to develop solutions based on an understanding of the business environment and objectives. • Acts as the organizational authority and established expert on costing, budgeting and finance tasks. • Negotiates as the organizational authority and established expert to help the organization by obtaining consensus between two or more internal or external parties who may have different interests. • Uses expertise to acts as the organizational authority on reviewing and creating relevant, lucid and effective reports. • Operates as a recognized expert to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies. Typically known as a subject matter authority. Licenses/Certifications • SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied. • Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination. • Series 7 - Not required, but highly preferred. Education High School (HS) (Required) Work Experience Manager Experience - 10 to 15 years Certifications OS - Operations Professional - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA) Travel Less than 25% Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We Expect Our Associates At All Levels To • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Lead and manage risk and control consulting activities, develop risk profiles, oversee regulatory change management, and provide solutions to complex risk issues while engaging with senior management. | Bachelor’s degree with 6+ years related experience, strong risk management knowledge, leadership skills, and ability to influence senior leadership in a hybrid work environment. | Job Description Summary Under general direction, uses extensive knowledge and skills obtained through education and experience to translate business strategy into comprehensive risk program and developing risk profiles in a variety of functional areas. Leads large or multiple projects with significant scope and impact. Provides comprehensive solutions to escalated complex problems. Works independently on difficult assignments that are broad in nature requiring originality and ingenuity with some latitude for unreviewed actions or decisions. Recommends process improvements for departmental and business unit processes and procedures to improve internal controls and mitigation strategies. Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Moderate contact with executive management and is required to lead others in identifying, researching, analyzing and resolving complex issues. Job Description Job Summary: Under general direction, uses extensive knowledge and skills obtained through education and experience to translate business strategy into comprehensive risk program and developing risk profiles in a variety of functional areas. Leads large or multiple projects with significant scope and impact. Provides comprehensive solutions to escalated complex problems. Works independently on difficult assignments that are broad in nature requiring originality and ingenuity with some latitude for unreviewed actions or decisions. Recommends process improvements for departmental and business unit processes and procedures to improve internal controls and mitigation strategies. Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Moderate contact with executive management and is required to lead others in identifying, researching, analyzing and resolving complex issues. Responsibilities Essential Duties and Responsibilities • Assists in the development and execution of risk and control consulting activities for assigned area of responsibility in accordance with internal standards, relevant government statutes and regulations. • Oversees or leads engagements from planning through reporting and produces quality deliverables in accordance with both department and professional standards. • Manage risk issue management program. Conduct risk impact analysis for all office services related issues and develop reporting for senior management. • Responsible for regulatory change management oversight, including assessment of risk for new and ongoing regulatory implementation projects. • Leads manager on projects involving functional business areas including AML, Model Risk Management, Compliance, IT/Information Security, Supplier Risk, and Business Continuity as assigned. • Builds and maintains key relationships with stakeholders while establishing a culture of engagement and assistance. • Assists in the development and execution of risk and control consulting activities in accordance with internal standards, relevant government statutes and regulations. • Facilitates the identification of risks for assigned area and uses judgement in providing opinion on the business unit's risk level and general adherence to risk programs. • Executes an effective program of continuous monitoring for assigned areas, including monitoring of key metrics to identify control issues and adverse trends. • Uses excellent communication skills in order to influence a wide range of internal audiences including respective product, function, or executive management partners. • Analyzes complex problems, researches and organizes solutions and effectively presents recommendations to Sr. Management. • Works with business process owners and internal/external auditors to evaluate control deficiencies, and develop risk-based solutions to address concerns. • Uses judgment to provide an overall opinion on the business unit’s control environment and communicates findings to management. Identifies opportunities for improvement in the design and effectiveness of key controls and mitigation strategies. • Executes an effective program of continuous monitoring for assigned areas, including monitoring of key metrics to identify control issues and adverse trends. • Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative and intuitive thinking. Consulted often by others for advice and opinions and recognized as a leadership role model. • Participates in major business initiatives and pro-actively advises and assists the business on change initiatives. • Leads risk response coordination during crisis events (e.g., hurricanes, power outages), ensuring timely communication, operational continuity, and alignment with business resilience protocols. • Performs other duties and responsibilities as assigned. Knowledge of • In-depth understanding of risk management practices and methodologies, including risk assessment and a solid understanding of internal control and mitigation strategy concepts. • Expertise in issue management, including trend and risk analysis of issues impacting business units. • Specific subject matter expertise in Supplier Risk Management, and/or Business Continuity Planning. • A solid business understanding of Raymond James products and services. • Principles of banking and finance industry operations. • Financial markets and products. Skill in • Managing employees indirectly through risk management engagements. • Demonstrated ability and success in interacting with and influencing senior leadership, including executive management. • Experience in managing against deadlines associated with a risk management engagement. • Strong analytical skills particularly with regard to assessing the probability and impact of a control weakness. • Excellent verbal and written communication skills, with the ability to present complex and sensitive issues to management in a persuasive manner. • Enthusiastic, self-motivated, effective under pressure and willing to take personal risk and accountability. • Proven ability to multitask as well as assess and change priorities. • Ability to work well individually, and in teams, share information, support colleagues and encourage participation. Ability to • Perform human resource management activities. • Plan, assign, monitor, review, evaluate and lead the work of others. • Coach and mentor others. • Identify training needs and develop subordinates. • Balance conflicting resource and priority demands. • Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed. • Incorporate needs, wants and goals from different business unit perspectives into risk management engagements and recommendations. • Attend to detail while maintaining a big picture orientation. • Gather information, identify linkages and trends and apply findings to assignments. • Communicate effectively, both orally and in writing. • Read, interpret and apply information from business periodicals and professional journals. • Lead others in providing a high level of customer service. • Establish and maintain effective working relationships at all levels of the organization. Educational/Previous Experience Requirements • Bachelor’s Degree and a minimum of six (6) years of experience in a related field. • OR ~ • Any equivalent combination of experience, education, and/or training approved by Human Resources. Education Bachelor’s Work Experience Manager Experience - 3 to 6 years Certifications Travel Less than 25% Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We Expect Our Associates At All Levels To • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Lead onboarding and integration of financial advisors, manage a diverse team, oversee service operations, develop business plans, and ensure compliance with policies and regulations. | 3-6 years management experience, Bachelor's degree in related field, required FINRA certifications (SIE and Series 99) or ability to obtain within 120 days, strong leadership and communication skills, and hybrid work availability. | Job Description Summary This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our St. Petersburg, FL Corporate Office. The Manager of New Advisor Transitions Management is a strategic leadership role responsible for overseeing the successful onboarding and integration of financial advisors into the firm. This position leads a high-performing team, manages complex transition projects, and ensures a seamless experience for advisors joining the organization. With many years of management experience and a proven ability to lead large teams, the Manager excels in relationship management, deadline-driven execution, and cross-functional collaboration. The ideal candidate is a seasoned professional with deep industry knowledge, exceptional communication skills, and a passion for delivering outstanding service. Responsibilities Job Description • Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both). • Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets. • Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals. • Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives. • Manage day-to-day service operations, developing and/or delivering a plan and outcomes for a service operations area with guidance from senior colleagues. • Develop medium- or long-term work schedules that enable the organization to achieve its business goals. Involves coordinating across multiple teams. • Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues. • Develop procedures and interpret and apply policy for area of expertise to achieve specified outputs, or advise the wider business on application of policy, then monitor implementation of those procedures within the organization. • Recommend changes to policies, processes, standards, and practices that would improve operational support. • Develop and/or deliver a plan for significant aspects of internal communications with guidance from senior colleagues. • Develop and/or deliver a contingency plan for significant aspects of the risk management and/or risk control processes. • Develop and/or deliver budget plans with guidance from senior colleagues. • Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential. • Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct. Skills • Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives. • Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements. • Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives. • Works independently and provides guidance and training to others while interpreting and applying comprehensive knowledge of laws, regulations and policies in area of expertise. • Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. • Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making. • Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on reviewing and creating relevant, lucid and effective reports. • Uses comprehensive knowledge and/or skills to act independently while providing guidance and training to others on identifying, assessing, prioritizing and managing risks. • Uses expertise to serve as the organizational authority on meeting high customer service standards. • Works at an advanced level to shift into and out of a mental mindsets associated with assessing the facts and circumstances of the current situation and/or environment and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works independently and provides guidance. • Applies comprehensive knowledge and skills to independently manage and apply safe systems of work while providing guidance and training to others. • Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests. • Uses comprehensive knowledge and skills to work independently while guiding and training others on managing projects and/or programs within desired cost, time and quality parameters. • Applies comprehensive knowledge and/or skills to independently engage in strategic planning. • Works at an advanced level to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies. Typically works independently and provides guidance. Licenses/Certifications • SIE required or ability to obtain within 120 days (as required by FINRA), provided that an exemption or grandfathering cannot be applied. • Series 99 required, or ability to obtain within 120 days (as required by FINRA). Persons holding Series 6, 7, 17, 37 or 38 or those who hold principal-level registrations: Series 4, 9/10, 14, 16, 23, 24, 26, 27, 28, 51, and 53 would be qualified to register as an Operations Professional (Series 99) without passing the examination. Education Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance, High School (HS) (Required) Work Experience Manager Experience - 3 to 6 years Certifications s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA) Travel Less than 25% Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We Expect Our Associates At All Levels To • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
The Experience Analyst supports strategic, operational, and experience-focused initiatives across the Investment Bank. Key responsibilities include analyzing business processes, supporting technology enablement, and driving process improvement initiatives. | Candidates should have a Bachelor’s Degree in Finance, Accounting, Business, or a related field, along with 2 to 3 years of professional experience in relevant areas. Proficiency in data visualization tools and strong analytical skills are preferred. | Job Description Summary The Experience Analyst leverages background and business acumen to support strategic, operational, and experience-focused initiatives across the Investment Bank. This role operates as a part of an internal consulting team, collaborating with business leaders and internal partners (including HR, Technology, Marketing, and Operations) to identify opportunities, drive execution, and enable sustainable change. The analyst role will support employee and client experience strategies that improve efficiency, streamline operations, and enhance engagement. Key responsibilities include analyzing business processes, supporting technology enablement and AI adoption efforts, managing reporting and dashboards, developing leadership materials, and driving process improvement initiatives. The analyst also plays a key role in change management – helping teams adopt new tools, processes, and ways of working to ensure long-term impact. This is a project-based role suited for individuals with experience in consulting, investment banking, business analysis, or technology strategy. Job Description Essential Duties and Responsibilities: Support the execution of cross-functional initiatives to enhance client and employee experience, including those related to operations, technology, and digital enablement. Develop and iterate strategic presentations and executive-level materials that communicate findings, progress, and recommendations. Conduct qualitative and quantitative analysis and reporting to identify improvement opportunities and support strategic decisions. Collaborate with Investment Banking senior management and functional leaders across HR, Technology, Marking, and Operations to deliver business solutions Coordinate problem-solving efforts with cross-disciplinary teams to address organizational inefficiencies and implement scalable solutions Build and maintain partnerships within and across business functions to assess existing practices, identify opportunities and develop plans to enhance and maintain exceptional employee and client experience. Participate in business process improvement initiatives, including those involving automation or digital tooling. Support AI and technology-related efforts, including evaluation, adoption, and integration of tools that enable employee productivity and client engagement. Perform other duties and responsibilities as assigned and needed. Knowledge of Concepts, principles, and practices of Investment Banking & Capital Markets. Financial markets and products preferred. Technology and AI tools Problem-solving and operational improvement frameworks and change management techniques Skill in Analytical and data-driven abilities. Proficiency in data visualization or reporting tools (e.g., Tableau, Power BI, Excel, SQL, Qlik) preferred. Organizing problems and workflows. Attention to detail in all areas of work products. Problem solving skills and the ability to think independently. Deliver high standards of quality and evaluate products, services, and own performance against those standards. Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, and spreadsheets. Strong communication skills and ability to work well within a team. Ability to Structure and communicate complex ideas, both orally and in writing, to senior stakeholders. Balance conflicting resource and priority demands. Collaborate across functional areas in a fast-paced, matrixed organization. Establish and maintain effective working relationships at all levels of the organization. Organize and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment with frequent interruptions. Interpret and apply policies and identify and recommend changes as appropriate. Work independently as well as collaboratively within a team environment. Identify required tasks, develop timelines and execute. Project a positive, professional image both internal and with external business contacts. Convey information clearly and effectively through both formal and informal documents. Education/Previous Experience Bachelor’s Degree (B.A.) in Finance, Accounting, Business or a related field Two (2) to three (3) years of professional experience in management or technology consulting, investment banking, corporate strategy, or a technology-driven business role. Experience in internal consulting, business transformation, or cross-functional project environments preferred. OR ~ Any equivalent combination of experience, education, and/or training approved by Human Resources. Travel Required: Yes, up to 15 % of the time. Travel may include periodic trips for team offsites or cross-functional collaboration efforts. Education Bachelor’s: Accounting (Required), Bachelor’s: Business Administration (Required), Bachelor’s: Finance (Required) Work Experience General Experience - 13 months to 3 years Certifications Travel Less than 25% Workstyle Remote At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
Manage and oversee compliance and risk-related training programs, coordinate training needs assessments, coach compliance associates, and ensure regulatory adherence. | Bachelor’s degree with 8+ years in compliance or financial services preferred, advanced knowledge of securities/banking compliance, project management skills, and ability to lead training initiatives. | Job Description Summary Under intermittent supervision and with a high level of autonomy, uses extensive knowledge and skills obtained through education, experience, specialized training and/or certification in securities or banking industry compliance to administer and manage compliance and risk-related training and education programs. Leads major projects, programs, or processes with significant business impact. Influences strategic direction, develops tactical plans, and completes complex assignments with substantial latitude for un-reviewed actions or decisions. Provides comprehensive solutions to escalated problems or needs. Maintains extensive contact with internal customers and regulatory agencies to identify, research, analyze, and resolve complex issues. Job Description Essential Duties and Responsibilities Oversees compliance and risk-related training and education processes in collaboration with internal stakeholders. Coordinates annual training needs assessment processes with key stakeholders. May coach, train, and mentor others Compliance associates. May coordinate with stakeholders to develop and implement continuing education and training programs in conjunction with management. Schedules and oversees compliance processes including scheduling, training, and review of compliance reporting. Establishes objectives and develops processes and procedures to ensure adherence to all regulatory requirements. Monitors reporting. Partners with business units to recommend policy and process changes to Senior Management. Ensures effective coordination occurs within assigned work group and with other work groups. Identifies, recommends, and works with other areas of the firm to automate and streamline functions to improve operational efficiencies of compliance systems. Serves as a resource on compliance issues to clients and staff. May serve as a compliance liaison on various committees and projects representing the interest of the department. Researches regulatory updates to identify linkages and trends and apply findings. Identifies, recommends, and works with other areas of the firm to automate and streamline functions to improve operational efficiencies of compliance systems. Performs periodic reporting on compliance and operational issues as required. Assists in preparing the operational budgets for assigned functional area. Balances conflicting resource and priority demands. Performs other duties and responsibilities as assigned. Knowledge, Skills, and Abilities Advanced knowledge of: Compliance and risk training for the securities industry and/or banking compliance. Concepts, practices, and procedures of securities industry and/or banking compliance. Rules and regulations of: Securities Exchange Commission (SEC); Financial Industry Regulatory Authority (FINRA); state securities regulatory agencies; Federal Deposit Insurance Corporation (FDIC); Office of the Comptroller of the Currency (OCC); Federal Financial Institutions Examination Council (FFIEC); Office of Thrift Supervision (OTS); Federal Reserve System; state banking regulatory agencies. Investment concepts, practices and procedures used in the securities industry. Principles of banking and finance and securities industry operations. Financial markets and products. Advanced skills in: Project management. Planning and scheduling work to meet regulatory organizational and regulatory requirements. Preparing oral and/or written reports. Investigating compliances issues and irregularities. Making rule-based and analytical decisions. Strong verbal and written communication. Operating standard office equipment and using required software applications. Ability to: Coach and mentor others. Partner with other business units and functional areas to accomplish objectives. Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed. Attend to detail while maintaining a big picture orientation. Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities. Use appropriate interpersonal styles and communicate effectively, orally and in writing, with all organizational levels. Work independently as well as collaboratively within a team environment. Establish and maintain effective working relationships at all levels of the organization. Maintain confidentiality. Maintain currency in laws, rules and regulations related to compliance in assigned functional area. Interpret and apply policies and identify and recommend changes as appropriate. Quantitatively and/or qualitatively process data. Formulate and implement department strategies consistent with long-term company goals. Promote team cohesiveness, cooperation, and effectiveness. Educational/Previous Experience Requirements Bachelor’s degree (B.A. /B.S.) and a minimum of eight (8) years of experience in Compliance and/or the financial services industry preferred. ~or~ Any equivalent combination of experience, education, and/or training approved by Human Resources. Licenses/Certifications None Required. Additional licenses/certifications demonstrating the candidate’s knowledge/expertise in industry regulation and concepts preferred. . Education Work Experience Certifications Salary Range $100,000.00-$120,000.00 Travel Less than 25% Workstyle Remote At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-AF1 Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
Lead and manage fair lending compliance reviews, support HMDA compliance, provide guidance on regulatory requirements, and participate in compliance committees and training. | Bachelor’s degree with 8+ years in compliance or financial services, advanced knowledge of fair lending regulations, and experience with regulatory exams and compliance monitoring. | Job Description Summary Under intermittent supervision with a high level of autonomy, uses extensive knowledge and skills obtained through education, experience, specialized training, and/or certification in financial services or banking industry compliance to administer and manage an assigned compliance function. Leads major projects, programs, or processes with significant business impact. Influences strategic direction, develops tactical plans, and completes complex assignments with substantial latitude for un-reviewed actions or decisions. Provides comprehensive solutions to escalated problems or needs. Job Description Essential Duties and Responsibilities • Performs RJ Bank fair lending compliance reviews and analyzes the fair lending risk within various business units. • Performs periodic compliance monitoring and prepares reports summarizing the Bank's fair lending activity. • Supports the comparative file/matched pair analyses for Residential, Consumer, and Small Business lending portfolios. • Supports the Home Mortgage Disclosure Act (HMDA) compliance program by reviewing reportable transactions, compiling data, and performing validity and quality edit reviews. • Provides advice and guidance to the Bank's First Line of Defense concerning HMDA data collection and Fair Lending-related topics. • Completes and maintains the Bank’s fair lending risk assessments. • Participates in the Bank’s Complaint program oversight and management. • May coach, train, and mentor other Compliance associates. • May assist with developing and implementing continuing education and training programs for the department in conjunction with management. • Establishes objectives and develops processes and procedures to ensure adherence to all regulatory requirements. • Partners with business units to recommend policy and process changes to Senior Management. • Ensures effective coordination occurs within assigned work groups and with other work groups. • Serves as a resource on compliance issues to clients and staff. • May serve as a compliance liaison on various committees and projects representing the department's interests. • Serves as a member of the relevant fair and responsible banking committees and/ or working groups as needed. • Research regulatory updates to identify linkages and trends and apply findings. • Performs periodic reporting on compliance and operational issues as required. • Assists in preparing the operational budgets for assigned functional areas. • Balances conflicting resource and priority demands. • Performs other duties and responsibilities as assigned. Knowledge, Skills, and Abilities Advanced Knowledge of: • Fair lending-related regulations (i.e., HMDA, ECOA, FHA, CRA, UDAAP) with a minimum of three years of experience • Familiarity with Bank complaint processes and exceptional customer service skills • Concepts, practices, and procedures of banking compliance and knowledge of the securities industry a plus • Rules and regulations of: Federal Reserve System; Consumer Financial Protection Bureau (CFPB); Federal Deposit Insurance Corporation (FDIC); Federal Financial Institutions Examination Council (FFIEC); Office of the Comptroller of the Currency (OCC); state banking regulatory agencies. • Investment concepts, practices, and procedures used in the banking and financial services industry. • Principles of banking and finance industry operations. • Regulatory exams, inquiries, and internal reviews. Advanced skill in: • Performing fair lending comparative file reviews for underwriting and pricing. • Financial data analysis model development, model review, and validation. • HMDA data integrity file review experience. • Identifying loan origination systems controls and data is preferred. • Operating standard office equipment and using required software applications. • Planning and scheduling work to meet regulatory, organizational, and regulatory requirements. • Identifying and applying appropriate compliance monitoring procedures and tests. • Responding to regulatory inquiries and examination preparation tasks Preparing oral and/or written reports. • Investigating compliance issues and irregularities. • Making rule-based and analytical decisions. • Strong verbal and written communication. Ability to: • Coach and mentor others. • Partner with other functional areas to accomplish objectives. • Facilitate meetings, ensuring all viewpoints, ideas, and problems are addressed. • Attend to detail while maintaining a big-picture orientation. • Work concurrently under pressure on multiple tasks and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities. • Use appropriate interpersonal styles and effectively communicate with all organizational levels, both orally and in writing. • Work independently as well as collaboratively within a team environment. • Establish and maintain effective working relationships at all levels of the organization. • Maintain confidentiality. • Maintain currency in laws, rules, and regulations related to compliance in assigned functional areas. • Interpret and apply policies and identify and recommend changes as appropriate. • Quantitatively and/or qualitatively process data. • Formulate and implement department strategies consistent with long-term company goals. • Promote team cohesiveness, cooperation, and effectiveness. Educational/Previous Experience Requirements Bachelor’s degree (B.A. /B.S.) and a minimum of eight (8) years of experience in Compliance and/or the financial services industry preferred. ~or~ Any equivalent combination of experience, education, and/or training approved by Human Resources. Licenses/Certifications None Required. CRCM Certification Preferred Additional licenses/certifications demonstrating the candidate’s knowledge/expertise in industry regulation and concepts preferred. Education Work Experience Certifications Salary Range $100,000.00-$120,000.00 Travel Less than 25% Workstyle Remote At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-AF1 Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.
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