Pulley

Manage and grow large accounts by driving renewals, upsells, and retention while collaborating across teams and engaging senior stakeholders. | Requires 4+ years of account management or sales experience with a strong track record in expansion and renewals, CRM proficiency, excellent communication skills, and ability to work in a startup environment. | 🎯 Our Mission At Pulley, we are on a mission to help construction teams break ground faster. The United States is short between 4-7 million homes while housing production and affordability remain near historic lows. Meanwhile, retail and office real estate are still adapting to the post-pandemic world and the AI boom has led to significant investments in data center infrastructure. Permitting requirements vary vastly by jurisdiction, making it challenging to navigate for home builders, retailers, architects and contractors. It creates a critical bottleneck that every project must traverse. While the industry remains largely fragmented and underserved, we believe that combining cutting-edge software with permitting expertise can condense permitting timelines from months to days or even hours! 🏗️ About Us We are a passionate team building software for the built environment around us. Founded by Charlie Jacobson and Andreas Rotenberg in 2021, our team combines deep experience in real estate and construction with a track record of shipping software loved by millions of customers. We’re backed by CRV, Susa Ventures, BoxGroup, Fifth Wall, Operator, South Park Commons, Suffolk Construction and leaders from Plaid, Segment, Procore, ServiceTitan, Built, BuildZoom, and eero. 🏠 What We’re Building We’re building the world’s first software platform for construction permitting — for any project, in any city. Our north star is speed; everything we do is in the service of helping our customers get their permits as fast as possible. We serve some of the top developers, builders, retailers and architects in the industry to permit new apartment buildings, office space, homes, stores and much more! 🧑‍💻 The Role As Pulley’s first Account Manager, you’ll be in a quota-carrying role focused on driving retention, renewals, and growth within our key accounts. You’ll manage our largest and longest-standing customers, acting as a trusted advisor while ensuring their continued success. This is a high-impact role where you’ll map white space, uncover opportunities, and expand Pulley’s footprint. Own Account Growth & Retention: Manage relationships with Pulley’s largest accounts, driving renewals, cross-sell, and upsell opportunities. Build Account Strategy: Develop and execute structured account plans that align with customer priorities and expand Pulley’s presence. Engage Senior Stakeholders: Deliver clear, tailored pitches that connect Pulley’s value to business needs. Strengthen Customer Partnerships: Proactively monitor account health, adoption, and usage to maximize value and reduce risk. Collaborate Cross-Functionally: Partner with SDRs, product, and support teams to improve customer experience and inform Pulley’s roadmap. Share Insights & Improve: Bring customer feedback to refine messaging, sales processes, and product development. Hit Your Number: Consistently achieve growth targets with strong forecast accuracy. 📋 Need to have 4+ years in account management or quota-carrying sales, with a strong track record in expansion and renewals. Consistent high performance, with proven experience managing complex accounts with multiple stakeholders. Familiarity with sales methodologies (MEDDICC, BANT, Sandler, etc.). Strong pipeline and forecast management skills; CRM proficiency (HubSpot, Salesforce, etc.). Excellent communicator with strong writing, presentation, and interpersonal skills. Highly organized, detail-oriented, and able to balance multiple priorities. Team player with the hustle, curiosity, and flexibility needed to thrive in an early-stage environment. Ability to quickly ramp on new industries and deliver trusted-advisor insights. 🌟 Nice to haves Has worked into construction or construction-adjacent industry Early stage startup experience Eager to work hybrid in Manhattan

Lead product management of Pulley's cap table management platform, working with engineering, design, and marketing to deliver user-focused equity management products. | 6+ years experience as an equity or stock plan administrator, strong problem-solving skills, user-focused mindset, and ability to work cross-functionally. | 🚂 About Pulley Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley’s cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn’t be. As AI reshapes how companies operate, we’re exploring what equity management looks like in an AI-native world. We believe there's an opportunity to redefine how early-stage leaders build and manage their companies. It’s a brand-new, unsolved challenge—and we're building a solution that leverages our strengths to meet it. Our trajectory is fueled by top investors like Founders’ Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. Pulley is growing quickly with over 4,000 customers including startups like Linear, Runway, Fathom, and Roam, and we’re growing the team to meet the demand. 🌟 About the role We are seeking an experienced Equity Administrator to join our team as a Lead Product Manager. This role is ideal for a individual with equity domain expertise who is interested in distilling complex concepts into intuitive, user-centered products for founders, executives, and operators. As a Lead Product Manager, you will play a pivotal role in shaping the future of our products, from conception to launch. This is a chance to leverage your equity experience to create a product that serves users like you. 🛠 What you'll do • Own and manage our core cap table management platform • Work closely with engineering, design, and marketing teams to bring products to life. • Gather and prioritize product and customer requirements to ensure the product meets customer satisfaction and business goals. • Act as a primary point of contact between stakeholders and development teams. • Manage product lifecycle from concept to phasing out of the product(s) across all products/product lines. • Work closely with marketing to bring your new features to users 🙌 What you bring • 6+ years of experience as an equity or stock plan administrator • Experience thinking from the perspective of users, and interest in defining and launching excellent products • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done • Skilled at working effectively with cross-functional teams • Technical background with understanding and/or hands-on experience in software development is a plus ✨ Why work at Pulley? • We’ve moved beyond early-stage uncertainty - Our product has traction and we’re building on a solid foundation, but we’re still early enough in our journey where your work will directly shape the company’s trajectory as we scale. • Make it easier for anyone to start a company - Founders turn bold ideas into reality - building things that might not exist otherwise. Starting a company is hard enough. Managing equity shouldn’t be. Pulley exists to make equity management simpler, smarter, and more accessible for founders from day one. • Work with a high-performing and passionate team - We value the concept of stunning colleagues and we’re thoughtful about creating a team that is excited about building a great company together. Here are our operating principles: • Principles over playbooks - Understand why strategies succeed or fail by asking questions. When you know the ‘why’, you can adapt, innovate, and find new paths to success. • Momentum over speed - Find the best path to deliver value. Build momentum to balance the short term wins vs longer term success. • Good taste over data - Take bold bets and trust your instincts to find the unlikely bet. • Ideas over egos - Let the best idea win, no matter where it comes from. Cultivate an environment where everyone feels empowered to speak up. • Gladiator over spectator - Execute; don’t just critique or ideate. You’re the one putting in the work, sweating the details, and driving for results. • Conviction over consensus - Have the courage to back your ideas strongly, even when they defy the status quo. Disagree and commit. • Proactive over passive - Drive your own clarity and pull for context. Ask questions, dig deeper, and grasp the full picture. 💚 Benefits • Competitive salary and equity • Medical, Dental, and Vision insurance • Unlimited PTO + Winter holiday break • Parental leave • Generous stipends for WFH, learning, wellness, and AI tools • 401(k) match (US) / Pension match (Canada) Annual Salary Range: $170k - $200k USD The range above reflects the typical salary range for this role. The final offer will depend on factors such as your experience, interview performance, level, and other considerations assessed during the hiring process.