Puffer-Sweiven

You would develop sales proposals, define project deliverables, and advise customers and account managers on selecting and applying process control products and services. | The posting asks for a bachelor’s degree in engineering or supply chain, 1–3 years of technical sales experience, CRM and MS Office proficiency, and strong analytical and communication skills. | :   For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.   Specialties:   As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:   * Pressure Management   * Isolation Valves & Actuation   * Control Valves & Regulators   * Process Control & Safety Systems   * Oil & Gas Automation– fiscal custody metering, controls, and SCADA   * Reliability Solutions & Services   * Specialty Pumps & Rotating Equipment   * Instrumentation   * Maintenance & Repair Services    Duties and Responsibilities    * Works with the Account Managers to develop proposals, define a scope of deliverables, assist with developing a project strategy and advise on technical elements of solutions implementation. * Ensures the proper selection of products and services provided by the Company and the principals represented. * Applies product and application knowledge to solve customer problems. * Performs pricing, quoting, and processing of customers’ requests from sales queues. * Utilize tools, such as Salesforce and Emerson software, to manage business processes. * Participates in the interface with manufacturers, customers, and sales team to provide expertise and direction on proper selection and applications. * Supports the sales team direction on customer expectations, pricing strategy, delivery of and overall project completion. * Understands internal goals and how to positively impact sales team’s objectives. * Collaborates with cross-team sales groups as needed to obtain project information and determine the best solution to serve our customer. * Educates customers on the full benefit of products, services, and technology and on the proper application of solutions. * Seeks to broaden scope of supply to cover as many Puffer-Sweiven products as possible. * Participates in internal training programs and helps educate and broaden the sales team’s general application knowledge. QUALIFICATIONS  Education/Knowledge:  *  BS/BA technical degree (Engineering/Supply Chain) preferred.  Experience in control valve sizing and control valve sales would be acceptable. * Advanced technical knowledge/understanding of Flow Measurement Industrial Automation and Instrumentation industry Experience/Skills:  *  1-3 years as an inside sales representative or equivalent in a technical sales environment. * Strong written and verbal communication skills. * High level of PC proficiency including MS Office, principal supplied software, CRM and ERP internal business systems. COMPETENCIES  *  Strong problem solving and analytical skills to include the ability to use intuition and technical experience to solve problems and complement data. * Strong customer service skills including prompt responses to customers, managing difficult customer situations, and meeting customer commitments. * Ability to work in a team environment. * Self-motivated towards driving successful results. * Strong interpersonal skills and a demonstrated ability to be part of the team. * Excellent communication skills including verbal, written, and listening skills. * Ability to effectively plan, prioritize and organize individual work tasks. * Approaches the position with the understanding of doing it right for the customer and Company displaying the highest ethical standards. * Demonstrates cost consciousness by developing and implementing cost saving and revenue generating measures. * Exhibits strong self-management skills to include adaptability and reliability and dependability; creative, innovative; demonstrates strong initiative; highly motivated.

Provide technical consultation, support sales goals, and maintain customer and factory relationships for process control products. | Requires 2+ years technical experience in process or manufacturing or 3-5 years engineering automation project experience, plus strong communication and customer service skills. | : For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas. Specialties: As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include: • Process Control & Safety Systems • Control Valves & Regulators • Isolation Valves & Actuation • Oil & Gas Automation • Reliability Solutions & Services • Pressure Management • Specialty Pumps & Rotating Equipment • Instrumentation • Maintenance & Repair Services Duties and Responsibilities: • Support and promote business unit and sales team goals, initiatives and events as identified by the business unit manager. • Establish and maintain relationship with customer base in order to support requests for proposals, provide technical consultation, and resolve customer issues. • Establish and maintain relationship with factory personnel who support; sales, customer service and manufacturing. • Keep current with upgrades and maintain a thorough knowledge and understanding of all Products and Services included in the assigned Company Business Unit portfolio. • Develop and conduct effective demonstrations/seminars and deliver technical information on all products and services in direct line of responsibility. • Assess customer requirements, relate the requirements to products and services, and develop proposals to provide these products and services. • Participate in sales visits with Account Sales team members as appropriate and required. • Proficient in order management cycle including planning, entry, status tracking and reporting, expediting, and change management. • Interact with other Systems and Reliability Solutions Business Unit teams to optimize team performance, identify opportunities for new business, identify opportunities for work process improvement, ensure open communication between group members, as well as support improvement of internal work practices (order entry, contract/project management, customer service, etc). • Provide status reports to Sales and Service Management as assigned. • Train incoming employees in work processes. • Performs other duties as required. QUALIFICATIONS: Education/Knowledge: • BS/BA degree preferred in a discipline that supports a technical knowledge of the business. • Knowledge of the sales process, products and services included in the business unit portfolio. • Clear understanding of the architecture and technologies of instrumentation and control systems. Experience/Skills: • 2+ years’ experience in a process or manufacturing facility working in a technical capacity. • Alternate would be 3-5 years in an engineering company with responsibility for automation project design and implementation. • Direct experience in a sales and or customer service oriented work environment. COMPETENCIES: • Exhibits written and oral communication skills, and presentation skills. • Demonstrated ability to interface with and influence executives – Professionalism – Rapport/trust building skills. • Strong prospecting/opportunity skills. Innovative in selling and servicing approach. • Strong strategic thinker with solid technical skills. • Solid interpersonal skills specifically including engaged listening and acknowledging skills, as well as questioning and discovery skills. • Problem solver. Uses good judgment and approaches opportunities strategically. • Ability to manage customer expectations relative to deliverables and timeframes. Strong Customer Service Skills, including the ability to develop rapport and trust with customers. • Exhibits information management skills including MS Office and CRM interface. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.