Prince George's Community College

Oversee financial aid compliance, staff training, and customer service operations within a higher education setting. | Requires a bachelor's degree, four years of financial aid experience, and two years of supervisory experience, with a preference for a master's degree. | Position Type: Staff Department: Financial Aid FLSA: Exempt Union/Non Union: Non Union Full Time or Part Time: Full Time Job Description Summary: The Associate Director of Student Financial Aid (Compliance and Customer Service) serves as a senior member of the Student Financial Aid leadership team and is responsible for ensuring institutional compliance with federal and state financial aid regulations while overseeing customer service operations. This position provides supervisory oversight of Financial Aid Coordinators responsible for Return of Title IV (R2T4) processing and the Federal Direct Loan Program, two of the most highly regulated and compliance-sensitive functions within the office. The Associate Director functions as a subject matter expert in financial aid compliance, provides guidance and training to staff, contributes to policy development and strategic initiatives, and manages the office's primary student and family point of contact to ensure consistent, high-quality customer service. Minimum Qualifications: EDUCATION AND EXPERIENCE • Bachelor's degree (or higher) required. • Four years of full-time experience in the financial aid area. • Two years of supervisory experience required. • Master's degree preferred. Job Requirements: PHYSICAL REQUIREMENTS Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions. OTHER REQUIREMENTS • Ability to communicate effectively in spoken and written standard English. • As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work. • A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview. ACCOMMODATIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George's Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the Equity, Culture, and Talent ( ECT ) department Special Instructions to Applicants: • This position offers a comprehensive benefits package, including paid time off, paid holidays, retirement plans, and health and welfare coverage. Application Status: you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.

Provide strategic leadership in institutional advancement, government relations, and executive communications to support the college's mission and vision. | Requires an advanced degree or equivalent experience, extensive senior leadership experience in higher education or similar institutions, and expertise in external affairs and organizational management. | Position Type: Administrative FLSA: Exempt Union/Non Union: Non Union Full Time or Part Time: Full Time Job Description Summary: Prince George's Community College has been a national leader in expanding access to affordable, industry-aligned education for more than 60 years, serving students across Prince George's County, Washington, D.C., and the surrounding region. At a moment of renewed vision and ambition, the College now seeks a Chief Administrative Officer to help shape its next chapter of impact. Reporting to the President, this leader will serve as a trusted strategic and operational partner to the President and senior leadership team, advancing the College's priorities and amplifying its voice and presence across the community, region, and beyond. The Chief Administrative Officer will provide visionary leadership in Institutional Advancement, Government Relations and External Affairs, Governance, Executive Communications, and the Office of the President while aligning institutional resources with a bold new strategic plan. As a connector across high-impact initiatives, collaborations, and partnerships, this leader willplay a role in strengthening the College's visibility, influence, and long-term sustainability—ensuring Prince George's Community College continues to transform lives, fuel opportunity, andserve as a powerful engine for social and economic mobility in Maryland. The Opportunity The Chief Administrative Officer serves as a trusted executive partner to the President, providing strategic leadership and counsel across the institution. With expertise in institutional advancement, philanthropic engagement, external and government relations, executive communications, project management, and research, this leader strengthens the President's ability to advance the College's vision, priorities, and impact. The Chief Administrative Officer will provide comprehensive leadership and management to a small team in institutional advancement, government relations and community outreach, executive communications, board and governance, and the President's Office. In this highly visible role, the Chief Administrative Officer leads major initiatives, convenes key workgroups and committees, and oversees internal and external communications on behalf of the President. The position ensures alignment of presidential priorities across divisions, fosters cross-functional collaboration, and amplifies the College's mission through strategic messaging, coordinated outreach, and high-level stakeholder engagement. Please refer to the Special Instructions to Applicants section for information on where to express your interest in the position and where to submit your documents. This site will not accept applications. Minimum Qualifications: Education • An advanced degree in a field that is relevant to the responsibilities of the CAO role or equivalent experience is required (doctoral degree preferred). Special Instructions to Applicants: Compensation and Benefits Salary is competitive and commensurate with experience. The salary range for this role is $160,000- $180,000 with a generous benefits package. How to Apply DSG Global's Education Practice has been exclusively retained for this engagement. In order to be considered for this opportunity, applicants must apply using the link below on the DSG Global website. For best consideration, applications should be received by March 27, 2026, although the position will remain open until filled. Link to DSG Global application: https://talent-profile.dsgco.com/search/v2/22816 .