PriceLabs

Lead acquisition and onboarding of mid to large property managers, manage accounts to maximize satisfaction, build pipeline through partnerships and events, and maintain CRM data. | 4+ years of B2B quota-carrying sales experience with complex SaaS products, experience in vacation rental or revenue management, strong analytical and communication skills, and ability to work IST hours in India, Philippines, or Indonesia. | About the Role: We are looking for a dynamic Solutions Consultant (Sales-focused) to accelerate our expansion in the APAC market. As a Customer Success Manager at PriceLabs, you will spearhead our efforts to strategically source, onboard and manage mid-size to large property managers and property/revenue management companies. The role demands a dynamic approach to pipeline development, onboarding, and meticulous account management to ensure client success and satisfaction. The role operates from 7:00 AM to 3:30 PM Indian Standard Time. This role is for people who reside in India, Philippines or Indonesia and have a work permit. Key responsibilities: • Serve as the principal touchpoint for mid to large property managers (PMs) across your defined territory and navigate them through the onboarding and account management process to maximize their engagement and satisfaction with PriceLabs • Lead the acquisition and conversion of new mid to large PM leads and prospects through in-depth virtual product demonstrations • Assist new mid to large PM leads set-up their PriceLabs account, and guide them through advanced features/customization relevant to their specific teams and operational use cases • Proactively manage and cultivate relationships with large accounts in collaboration with the Sales ops team by closely monitoring their product usage and engagement levels, and conducting regular in-person/virtual check-ins to ensure high customer satisfaction and NPS • Build and maintain a robust pipeline to meet or exceed performance targets by collaborating with events, partnerships, and marketing teams, leveraging webinars, tradeshows/conferences, and fostering local partnerships to generate opportunities in your territory • Consistently meet & exceed performance targets • Collaborate with the Sales ops team to update and maintain key information and history associated with your accounts on the CRM About you: • Experience in the Vacation Rental Industry or Revenue Management Services • 4+ years of B2B quota-carrying sales experience and customer success/account executive, preferably with complex or technical SaaS products • Math score of 85% and above in your 10th grade. • Demonstrated ability to successfully demo software products for various use cases • Strong analytical and quantitative ability to interpret data and drive revenue management strategies • Thrives in collaborative settings, contributing to collective team targets and enhancing team dynamics. • Exhibits a natural curiosity and a commitment to continuous learning • Excellent communication/presentation skills and ability to build relationships. • Exceptionally well-organized and good with time-management skills. How to apply for this position? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; • 500K+ properties syncing daily • 60K+ customers worldwide • 270+ globally remote team • 36% diversity Industry awards won: • SaasBoomi 2021 • The Shortyz 2020 • The Shortyz 2023 • STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? • We are a remote-first organization and accept work from home as the norm. • Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) • Work with a global team (18 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. • We are a freemium product, so marketing leads the charge on customer acquisition. PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Provide first-line customer support via email, phone, and video calls, troubleshoot customer issues, and ensure proper issue resolution and documentation. | Fluency in French, customer support experience, strong communication and analytical skills, and familiarity with databases and support software. | About the Role: In the Product Specialist role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their business. Our customers love the support and service we provide and your role will be to not only uphold similar standards but set new standards. If you're looking to work in the B2B SaaS space, this is an opportunity for you to kickstart your career. This is a starting role at PriceLabs that will allow you to move to different departments (Data Science, Sales & Success, Marketing, etc.), eventually. The shift timing would be: 2:30 PM to 11:00 PM CET. This would be any 5 days of the week. This role is for people who reside in Spain, Portugal or Italy and have a work permit. Key Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution Conducting product walkthrough and providing resolutions to customers queries Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Answering questions over email, phone calls, & live video calls. Finding ways to go above & beyond to help customers Requirements: Primary fluency in verbal and written communication skills in French is essential. Empathy and patience. Curiosity and a problem-solving mindset. Previous experience at a start-up or in a customer support role. Strong analytical background - our product is very math and numbers heavy! Solid verbal, written, presentation, and interpersonal communication skills Experience with Databases (including SQL queries), Microsoft Excel, Powerpoint Experience working with Zohodesk or other support/service software How to apply for this position? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; 500K+ properties syncing daily 60K+ customers worldwide 270+ globally remote team 36% diversity Industry awards won: SaasBoomi 2021 The Shortyz 2020 The Shortyz 2023 STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) Work with a global team (18 countries and counting) of passionate individuals that accept open communication, empowerment, and a shared focus on customer success. We are a freemium product, so marketing leads the charge on customer acquisition. We are a remote-first organization and accept work from home as the norm. PriceLabs is an equal opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate on the basis of race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Lead the product vision and strategy for mid-term rental pricing solutions, collaborate with data science and engineering teams, conduct customer research, and manage product backlog and documentation. | 3+ years product management in B2B SaaS, experience with pricing or analytics-heavy products, collaboration with data science, hospitality or rental industry experience preferred, and a bachelor's degree in Computer Science or equivalent. | About the Role: We are seeking a Product Manager – Mid-Term Rentals (MTR) to lead our efforts in building and scaling PriceLabs’ offerings for the mid-term rental segment. PriceLabs is a market leader in dynamic pricing and market research products for short-term rental accommodations, and we now want to bring that same level of innovation and excellence to the mid-term rental market. This role is pivotal in evolving our MTR capabilities from basic, early-stage adjustments to advanced, dynamic pricing-driven solutions — building a robust, scalable product stream that delivers clear value to property managers and hosts. As the MTR Product Manager, you will: Own the end-to-end product vision and strategy for MTR within PriceLabs, with a focus on both near-term wins and long-term growth. Collaborate with Data Science to optimize our dynamic pricing algorithms for MTR use cases and maximize customer revenue. Translate customer and market insights into product enhancements — from pricing customization features to data visualizations and reporting tailored to MTR needs. Work closely with design, engineering, and other product managers to ensure seamless integration of MTR features into the broader PriceLabs platform. What You’ll Do: Develop and execute a long-term MTR product strategy, balancing quick wins with foundational improvements. Identify, scope, and deliver iterative product enhancements to better serve MTR users — including pricing rules, reporting, and visualization upgrades. Partner with Data Science to design, test, and roll out algorithm improvements specific to MTR. Conduct customer research to deeply understand MTR operators’ needs, workflows, and seasonal patterns. Prioritize the MTR product backlog based on impact, feasibility, and alignment with company goals. Define clear success metrics and track adoption, usage, and business impact for MTR features. Produce and maintain product documentation, including PRDs and release notes. About You: Bachelor's degree in Computer Science or equivalent field 3+ years of product management experience in B2B SaaS. Proven track record of working on pricing, data, or analytics-heavy products. Strong experience collaborating with data science teams to ship impactful features. Prior experience in the hospitality, travel, or rental industry — particularly mid-term or long-term rental operations — is highly preferred. Excellent analytical skills with the ability to turn complex data and feedback into actionable product decisions. Strong communication and collaboration skills, comfortable working with cross-functional and global teams. How to apply for this role? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; 500K+ properties syncing daily 60K+ customers worldwide 270+ globally remote team 36% diversity Industry awards won: SaasBoomi 2021 The Shortyz 2020 The Shortyz 2023 STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) Work with a global team (18 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. We are a freemium product, so marketing leads the charge on customer acquisition. We are a remote-first organization and accept work from home as the norm. Unlimited PTO | Free Insurance | Remote Work | WFH Setup Allowance | Flexible Working Hours | Annual Bonus Scheme | Org-wide Workation PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges.