PriceLabs

Synthesize complex industry news into stories and manage distribution across digital platforms. | 2-3 years digital content or marketing experience, high reading comprehension, tech curiosity, and English proficiency. | Note: We are only open to Individuals who reside in India for this position. About the Role: We are seeking a sharp, adaptable Digital Content Specialist to join our small, high-impact team. This is a role for a "digital athlete": someone who can digest industry news, turn it into a compelling story, and then figure out the best way to distribute it via WordPress, Mailchimp, or YouTube. This is a "learning-on-the-job" environment. We don’t expect you to know every tool yet, but we do expect you to be the kind of person who enjoys figuring out how to connect different platforms to get a job done efficiently. Key Responsibilities: Content Synthesis: Read and comprehend complex industry news, extracting the "why it matters" for our core audience. WordPress Management: Publish articles with clean formatting, manage categories, and use Rank Math to ensure our work is discoverable. Webinar & Email Ops: Build landing pages for monthly webinars, manage Zoom setups, and execute promotional email campaigns via Mailchimp. Newsletter Curation: Assemble our weekly digest, ensuring the most important stories reach our subscribers' inboxes on time. YouTube Support: Handle basic video editing and channel management, optimizing descriptions to ensure our video content reaches its full potential. AI-Assisted Workflows: Use and experiment with AI tools (for writing, SEO, and video) to speed up repetitive tasks and improve output quality. Analyze & Iterate: Regularly look at your work - whether it’s a newsletter open rate or a YouTube view count - and ask, "Did this work? How can we make it better next time?". About You: 2–3 Years of Experience: You’ve spent a few years in digital content, SEO, or marketing and are ready for a role with more variety and ownership. High Reading Comprehension: You can read a dry industry report and explain it clearly to a peer. Logical "Dot-Connector": You have the technical acumen to learn new tools quickly and understand how one action (like a blog post) impacts another (like a newsletter). Growth Mindset: You aren't just an executor; you are a thinker who analyzes the impact of your actions. Tech-Curious: You are savvy with AI tools and comfortable working within WordPress and SEO plugins. Strong Communicator: You believe in over-communication and can take editorial feedback in stride. Proficiency in English (Native or bilingual). How to apply for this position? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; 500K+ properties syncing daily 60K+ customers worldwide 300+ globally remote team 36% diversity Industry awards won: SaasBoomi 2021 The Shortyz 2020 The Shortyz 2023 STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) Work with a global team (18 countries and counting) of passionate individuals that accept open communication, empowerment, and a shared focus on customer success. We are a freemium product, so marketing leads the charge on customer acquisition. We are a remote-first organization and accept work from home as the norm. PriceLabs is an equal opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate on the basis of race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Solve complex pricing and product questions using analytical and technical thinking, owning customer issues from report to resolution via multiple communication channels. | Over one year of customer support experience in SaaS with strong analytical skills, empathy, patience, curiosity, and proficiency in SQL, Excel, and support tools. | About the Role: This role is on the frontline of our Product Specialist team, solving complex pricing and product questions using analytical and technical thinking rather than scripts. As a core part of PriceLabs, your work directly shapes the product and can evolve into non-technical opportunities across Sales, Data Analytics, Product Management, or Marketing as you grow with us in a global SaaS environment. This role would include working from 4:30 a.m. PH time (2:00 a.m. IST) to 1:00 p.m. PH time (10:30 a.m. IST) any five (5) days of the week. Taking ownership of customer issues reported and seeing problems through to resolution Conducting product walkthrough and providing resolutions to customers' queries Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues Provide prompt and accurate feedback to customers Ensure proper recording and closure of all issues Answering questions over email, phone calls, & live video calls. Finding ways to go above & beyond to help customers About You: 1+ years experience in a Customer support role within a SaaS product organization Empathy, and patience. Curiosity and a problem-solving mindset. Previous experience at a start-up or in a customer support role. Strong analytical background - our product is very math and numbers-heavy! Solid verbal, written, presentation, and interpersonal communication skills Experience with Databases (including SQL queries), Microsoft Excel, PowerPoint Experience working with Zohodesk or other support/service software How to apply for this role? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; 500K+ properties syncing daily 60K+ customers worldwide 300+ globally remote team 36% diversity Industry awards won: SaasBoomi 2021 The Shortyz 2020 The Shortyz 2023 STRive Awards 2025 We continue to grow exponentially, backed by a strong team to take us to the next level. Why join PriceLabs? Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. We are a remote-first organisation and accept work from home as the norm. PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Lead consumer insights and innovation initiatives to fuel product development and strategic planning. | Extensive experience in consumer insights, market research methodologies, and strategic leadership in product innovation. | Note: We are only open to Individuals who reside in India for this position. About The Role We are looking for a forward-thinking and technical Customer Lifecycle Marketer to act as the pilot for our AI-driven communication strategy. In this dual-focus role, you will oversee our existing AI Outbound Agent to drive customer acquisition, while simultaneously designing new AI agents to automate and personalize our lifecycle retention campaigns. You will bridge the gap between demand generation, customer retention, and artificial intelligence. The ideal candidate is not just a copywriter or analyst, but an "AI Operator" capable of guiding autonomous agents to deliver human-quality engagement at scale. Key Responsibilities AI-Driven Outbound & Acquisition: • Manage the Outbound AI Agent: Act as the primary supervisor for our AI agent that handles outbound marketing. You will monitor its outputs, refine its prompts, and continuously improve its logic to ensure high-quality interactions. • Strategic Campaign Execution: Oversee the design and execution of targeted cold email campaigns. While the AI handles the heavy lifting, you will set the strategy and guardrails. • List Management & Segmentation: Manage and segment lead lists to ensure the AI agent is targeting the right prospects with the right context. • Optimization: Analyze the AI's performance and provide data-driven recommendations to improve its response rates and conversation quality. Lifecycle Strategy & AI Innovation • Architect Lifecycle Agents: Lead the initiative to build and train new AI agents dedicated to lifecycle marketing. You will design workflows that allow AI to autonomously nurture subscribers through the customer journey. • Subscriber Segmentation: Analyze and segment the existing subscriber base to identify key cohorts and determine which segments are best suited for AI-driven vs. static nurturing. • Data-Driven Personalization: Utilize tools such as Google BigQuery, Hightouch, and Customer.io to feed clean data to our AI agents, ensuring they have the context needed to hyper-personalize messages. • Retention Strategy: Develop strategies to increase retention rates and re-activate churned customers, leveraging AI to detect at-risk signals and intervene automatically. Optimization, Analysis & Compliance • Performance Reporting: Monitor and analyze campaign performance using key metrics such as open rates, click-through rates, and goal conversion rates. • Compliance & Safety: Ensure all AI-generated communications comply with email marketing regulations and best practices, acting as the final quality assurance check to prevent "hallucinations" or off-brand messaging. About You • Experience: 3-5 years of experience in customer lifecycle marketing roles. • AI Literacy: You have hands-on experience using AI tools (LLMs, agents, or automation platforms). You understand prompt engineering and how to "guide" an AI model to improve its output over time. • Technical Skills: Strong Excel, SQL, and analytical skills to measure agent performance. • Tool Proficiency: Proficiency in email platforms (e.g., SmartLead, Customer.io) and data tools (e.g., Hightouch, BigQuery). • Writing Chops: Excellent copywriting skills. You know what "good" looks like, so you can train the AI to write like a top-tier marketer. • Soft Skills: Strong problem-solving abilities and critical thinking are essential when debugging agent behaviors. How to apply for this position? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. About PriceLabs PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; • 500K+ properties syncing daily • 60K+ customers worldwide • 300+ globally remote team • 36% diversity Industry Awards Won • SaasBoomi 2021 • The Shortyz 2020 • The Shortyz 2023 • STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? • Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) • Work with a global team (18 countries and counting) of passionate individuals that accept open communication, empowerment, and a shared focus on customer success. • We are a freemium product, so marketing leads the charge on customer acquisition. • We are a remote-first organization and accept work from home as the norm. PriceLabs is an equal opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate on the basis of race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Support financial planning, build models, and analyze SaaS metrics to inform business decisions. | 4-6 years in FP&A or corporate finance, proficiency in Excel, experience with SaaS metrics, and ability to collaborate across teams. | About the Role: As part of the FP&A function, you will play a crucial role in scaling Pricelabs FP&A operations. Following our initial setup phase, we are looking for a detail-oriented professional to own the day-to-day execution of financial reporting, data integrity, and budget tracking. You will report directly to the FP&A Manager and help develop and maintain financial models, drive performance reviews and handle budget cycles as we continue our global expansion. Key Responsibilities: Financial Planning & Analysis Support monthly, quarterly, and annual forecasting and budgeting processes Maintain and update financial models related to revenue, expenses, and headcount Perform variance analysis vs plan/forecast and provide clear explanations Revenue Forecasting & SaaS Metrics Build a structured revenue forecasting model, incorporating MRR, ARR, NRR, churn, and expansion trends. Track and analyze SaaS KPIs, ensuring accurate financial insights. Build and improve financial dashboards in collaboration with the analytics team. Reporting & Insights Prepare recurring management reports and dashboards for leadership consumption Assist in building standardized FP&A reporting and metrics from scratch Conduct ad-hoc analysis to support business decisions Cross-functional Collaboration Work closely with the Accounting team for actuals, accruals, and data validation Partner with GTM and Operations teams for data inputs and analyses Ensure consistency between financial forecasts and operational metrics Process Improvement & Automation Identify opportunities to automate and streamline FP&A reporting activities Improve data accuracy, documentation, and internal controls around reporting About You: 4–6 years of experience in FP&A or Corporate Finance, ideally within a SaaS or high-growth environment. Expert-level proficiency in Excel/Google Sheets is mandatory; experience with SQL or BI tools (e.g., Tableau, PowerBI) is highly preferred. A track record of managing large datasets with high accuracy and minimal supervision. Bachelor's degree in Finance, Business, Economics, or a related field. An MBA, CA, or CFA is highly preferred Communication: Ability to explain "the numbers" clearly and collaborate effectively with remote teams. Why Join Us? Lead and shape the FP&A function in a high-growth SaaS company. Gain exposure to global finance operations, driving financial strategy. Career growth opportunity with a path to a senior finance leadership role. How to apply for this position? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; 500K+ properties 300+ globally remote team 60K+ customers worldwide 36% diversity Industry awards won: SaasBoomi 2021 The Shortyz 2020 The Shortyz 2023 STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) Work with a global team (19 countries and counting) of passionate individuals that accept open communication, empowerment, and a shared focus on customer success. We are a freemium product, so marketing leads the charge on customer acquisition. We are a remote-first organization and accept work from home as the norm.

Lead acquisition and onboarding of mid to large property managers, manage accounts to maximize satisfaction, build pipeline through partnerships and events, and maintain CRM data. | 4+ years of B2B quota-carrying sales experience with complex SaaS products, experience in vacation rental or revenue management, strong analytical and communication skills, and ability to work IST hours in India, Philippines, or Indonesia. | About the Role: We are looking for a dynamic Solutions Consultant (Sales-focused) to accelerate our expansion in the APAC market. As a Customer Success Manager at PriceLabs, you will spearhead our efforts to strategically source, onboard and manage mid-size to large property managers and property/revenue management companies. The role demands a dynamic approach to pipeline development, onboarding, and meticulous account management to ensure client success and satisfaction. The role operates from 7:00 AM to 3:30 PM Indian Standard Time. This role is for people who reside in India, Philippines or Indonesia and have a work permit. Key responsibilities: • Serve as the principal touchpoint for mid to large property managers (PMs) across your defined territory and navigate them through the onboarding and account management process to maximize their engagement and satisfaction with PriceLabs • Lead the acquisition and conversion of new mid to large PM leads and prospects through in-depth virtual product demonstrations • Assist new mid to large PM leads set-up their PriceLabs account, and guide them through advanced features/customization relevant to their specific teams and operational use cases • Proactively manage and cultivate relationships with large accounts in collaboration with the Sales ops team by closely monitoring their product usage and engagement levels, and conducting regular in-person/virtual check-ins to ensure high customer satisfaction and NPS • Build and maintain a robust pipeline to meet or exceed performance targets by collaborating with events, partnerships, and marketing teams, leveraging webinars, tradeshows/conferences, and fostering local partnerships to generate opportunities in your territory • Consistently meet & exceed performance targets • Collaborate with the Sales ops team to update and maintain key information and history associated with your accounts on the CRM About you: • Experience in the Vacation Rental Industry or Revenue Management Services • 4+ years of B2B quota-carrying sales experience and customer success/account executive, preferably with complex or technical SaaS products • Math score of 85% and above in your 10th grade. • Demonstrated ability to successfully demo software products for various use cases • Strong analytical and quantitative ability to interpret data and drive revenue management strategies • Thrives in collaborative settings, contributing to collective team targets and enhancing team dynamics. • Exhibits a natural curiosity and a commitment to continuous learning • Excellent communication/presentation skills and ability to build relationships. • Exceptionally well-organized and good with time-management skills. How to apply for this position? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; • 500K+ properties syncing daily • 60K+ customers worldwide • 270+ globally remote team • 36% diversity Industry awards won: • SaasBoomi 2021 • The Shortyz 2020 • The Shortyz 2023 • STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? • We are a remote-first organization and accept work from home as the norm. • Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) • Work with a global team (18 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. • We are a freemium product, so marketing leads the charge on customer acquisition. PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.

Lead the product vision and strategy for mid-term rental pricing solutions, collaborate with data science and engineering teams, conduct customer research, and manage product backlog and documentation. | 3+ years product management in B2B SaaS, experience with pricing or analytics-heavy products, collaboration with data science, hospitality or rental industry experience preferred, and a bachelor's degree in Computer Science or equivalent. | About the Role: We are seeking a Product Manager – Mid-Term Rentals (MTR) to lead our efforts in building and scaling PriceLabs’ offerings for the mid-term rental segment. PriceLabs is a market leader in dynamic pricing and market research products for short-term rental accommodations, and we now want to bring that same level of innovation and excellence to the mid-term rental market. This role is pivotal in evolving our MTR capabilities from basic, early-stage adjustments to advanced, dynamic pricing-driven solutions — building a robust, scalable product stream that delivers clear value to property managers and hosts. As the MTR Product Manager, you will: Own the end-to-end product vision and strategy for MTR within PriceLabs, with a focus on both near-term wins and long-term growth. Collaborate with Data Science to optimize our dynamic pricing algorithms for MTR use cases and maximize customer revenue. Translate customer and market insights into product enhancements — from pricing customization features to data visualizations and reporting tailored to MTR needs. Work closely with design, engineering, and other product managers to ensure seamless integration of MTR features into the broader PriceLabs platform. What You’ll Do: Develop and execute a long-term MTR product strategy, balancing quick wins with foundational improvements. Identify, scope, and deliver iterative product enhancements to better serve MTR users — including pricing rules, reporting, and visualization upgrades. Partner with Data Science to design, test, and roll out algorithm improvements specific to MTR. Conduct customer research to deeply understand MTR operators’ needs, workflows, and seasonal patterns. Prioritize the MTR product backlog based on impact, feasibility, and alignment with company goals. Define clear success metrics and track adoption, usage, and business impact for MTR features. Produce and maintain product documentation, including PRDs and release notes. About You: Bachelor's degree in Computer Science or equivalent field 3+ years of product management experience in B2B SaaS. Proven track record of working on pricing, data, or analytics-heavy products. Strong experience collaborating with data science teams to ship impactful features. Prior experience in the hospitality, travel, or rental industry — particularly mid-term or long-term rental operations — is highly preferred. Excellent analytical skills with the ability to turn complex data and feedback into actionable product decisions. Strong communication and collaboration skills, comfortable working with cross-functional and global teams. How to apply for this role? Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder. Tip: Avoid using AI-generated responses. We want to hear from you! About PriceLabs: PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to; 500K+ properties syncing daily 60K+ customers worldwide 270+ globally remote team 36% diversity Industry awards won: SaasBoomi 2021 The Shortyz 2020 The Shortyz 2023 STRive Awards 2025 We continue to grow exponentially backed by a strong team to take us to the next level. Why join PriceLabs? Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here) Work with a global team (18 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. We are a freemium product, so marketing leads the charge on customer acquisition. We are a remote-first organization and accept work from home as the norm. Unlimited PTO | Free Insurance | Remote Work | WFH Setup Allowance | Flexible Working Hours | Annual Bonus Scheme | Org-wide Workation PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges.