PopHealth Learning Center

Manage end-to-end implementation of Innovaccer-based population health tools, ensuring effective adoption and data quality, while collaborating with various stakeholders. | Minimum 5 years of healthcare technology project management experience, with success in implementing health IT platforms, understanding of clinical workflows, and change management skills. | The Organization The PopHealth Learning Center (“Learning Center”) is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and experienced across California. The Learning Center’s mission is to bring together health care teams, insurers, and policymakers to keep communities healthy through care that works for patients, inspires providers, and lasts. The Learning Center aims to become a catalyst for aligned statewide population health transformation in Medi-Cal (California’s Medicaid program) and adjacent safety net programs. This includes aligning key funders and initiatives around a consistent approach to build capacity for population health management in the Medi-Cal delivery system, to advance health equity at scale in California. The Learning Center serves as the Program Office for a statewide Medi-Cal focused practice initiative, the Equity and Practice Transformation (EPT) program, funded by the California Department of Health Care Services (DHCS). The Learning Center’s broader goal is to build a just and equitable healthcare system for all Californians, especially the people and communities who have been historically underserved. A key part of our work is to build on our foundational partnership with the DHCS and expand our impact to additional primary care practices and partners statewide. The Learning Center also leads the implementation of the Population Health Management Initiative (PHMI), including deployment of the Innovaccer platform, which enables secure, standardized access to clinical, claims, and social needs data to drive whole-person care coordination across California. Through these initiatives, the Learning Center is building an integrated data ecosystem and advancing scalable solutions that strengthen quality, accountability, and performance improvement statewide. The Position The Implementation Manager – Innovaccer Platform will play a pivotal role in supporting the statewide Population Health Management Initiative by managing the end-to-end implementation of Innovaccer-based population health management tools at participating practices. This role collaborates closely with PHMI program leadership, the Learning Center’s data and informatics teams, and the Innovaccer vendor to ensure that implementations are consistent with statewide objectives and practice-level needs. The Implementation Manager will guide practices through each phase of the implementation process — from assessment and configuration through go-live and continuous improvement — ensuring effective adoption, data quality, and alignment with PHLC’s mission. The position will report to the Learning Center’s Director of Analytics and Impact. Responsibilities include: Program and Implementation Leadership Coordinate implementation activities in partnership with PHMI program leadership, Learning Center internal teams, and Innovaccer to ensure alignment with program-wide goals and milestones. Manage multiple simultaneous practice implementations, from project initiation through post-go-live optimization. Develop and oversee detailed implementation plans, timelines, and deliverables tailored to each practice’s readiness and capacity. Ensure data integration, configuration, and workflow design are consistent with the Learning Center’s standards and statewide population health objectives. Act as the primary liaison between practices, Learning Center, and Innovaccer for all implementation and issue-resolution activities. Practice Engagement and Support Lead kickoff meetings, readiness assessments, and workflow discovery sessions with practice teams to ensure successful platform deployment. Provide guidance and training to practice staff on the use of the Innovaccer platform for population health management, care coordination, and quality improvement. Collaborate with practice administrators, clinicians, and data leads to ensure workflows and dashboards reflect real-world operational and clinical needs. Support practices in leveraging data insights to identify care gaps, manage patient panels, and drive improvement in outcomes and efficiency. Facilitate change management, user adoption, and continuous learning among practice teams. Cross-Functional Coordination Partner with the Learning Center’s data, quality, and informatics teams to ensure that implementation activities support the broader data and reporting framework of PHMI. Monitor implementation progress, identify risks and barriers, and escalate issues to PHMI leadership as appropriate. Collaborate with the Learning Center’s analytics and evaluation teams to define and monitor key metrics for adoption, utilization, and impact. Document and disseminate lessons learned and best practices to inform continuous improvement and future implementations. Quality and Performance Enablement Drive alignment between platform use and the Learning Center’s statewide quality and equity objectives. Promote consistent, data-driven approaches to care coordination and performance improvement across practices. Contribute to the development of standard implementation toolkits, templates, and playbooks to support scalable and repeatable success. Team and Culture Building Foster a collaborative and inclusive environment that supports professional growth and development. Promote a culture of continuous improvement by identifying opportunities to enhance processes, systems, and team capacity. Act as a cultural steward, ensuring the Learning Center’s values of equity, inclusion, and collaboration are reflected in the team’s work and interactions. Qualifications and Preferred Experience Bachelor’s degree in healthcare administration, information systems, public health, or related field. Minimum 5 years of project management experience, in healthcare technology implementations or population health programs. Demonstrated success implementing health information technology or population health platforms (Innovaccer experience strongly preferred). Proven ability to manage multiple complex projects and coordinate diverse stakeholder groups. Strong understanding of clinical workflows, practice operations, and the intersection of technology and quality improvement. Experience with EMR integration, data quality, and interoperability frameworks (FHIR, HL7, CCD). Skilled in training, facilitation, and change management to support end-user adoption. Exceptional communication and relationship-building skills, with the ability to engage clinical, operational, and technical teams effectively. Commitment to advancing health equity and improving outcomes for historically underserved populations. Experience with project management tools and methodologies (Agile, Waterfall, or hybrid). Certifications such as PMP, Lean Six Sigma, or equivalent are a plus. Compensation & Benefits The salary range for this position is $135,000 – $165,000, commensurate with experience. The Learning Center offers a generous benefits package that reflects our commitment to team member health and wellness. Our benefits package includes comprehensive medical, dental, and vision insurance, paid time off, life and disability insurances, a retirement plan, annual wellness days, and other resources designed to support the passion, commitment, and energy that is vital to our team members. The PopHealth Learning Center is an equal opportunity employer that does not discriminate on the basis of race, color, religion or belief, disability, gender, nationality, ethnicity, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, or any other status protected by law. Black, Indigenous, Latinx and other people of color, and LGBTQ+ people are strongly encouraged to apply. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Develop and oversee enterprise data strategy, infrastructure, and impact evaluation to support health equity initiatives. | Requires advanced expertise in health data systems, team leadership, and program evaluation, with a focus on health care and data infrastructure. | The Organization The PopHealth Learning Center (“Learning Center”) is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and experienced across California, with a focus on low-income communities. Established to prioritize social impact over profit, the organization is grounded in a mission to bring together health care teams, insurers, and policymakers to keep communities healthy through care that works for patients, inspires providers, and lasts. The Learning Center serves as the Program Office for a statewide Medi-Cal focused practice initiative, the Equity and Practice Transformation (EPT) program, a $160 million-dollar investment in primary care transformation funded by the California Department of Health Care Services (DHCS). The Learning Center also works with a diverse portfolio of funders and partners - including Managed Care Plans, purchasers such as Covered California, and foundations including the California Healthcare Foundation and Blue Shield Foundation of California- to build Population Health Management (PHM) capabilities, advance value-based care and improve health outcomes for Californians. We serve as a strategic partner to organizations and institutions committed to advancing health outcomes and equity. All our efforts are grounded in a shared goal: supporting a more coordinated and person-centered healthcare system that strengthens primary care and advances equitable access across California’s safety net. The Learning Center is highly invested in making data enabled care a reality in the safety net of California. Primary care practices serving low-income communities have historically had disparate access to technology, data and innovations like Artificial Intelligence (AI). The Learning Center incorporates data enablement as a foundational element to all practice improvement work. To support our impact at scale, the Learning Center is building a secure, cloud-based data infrastructure on AWS to support the systematic collection, management, and use of data across programs, payers, and practice types, and to evaluate impact across the Learning Center’s full portfolio of services. This infrastructure brings together multiple data sources, with the PHMI Innovaccer platform serving as an important new input. Innovaccer represents a historically significant opportunity to aggregate data across health plans—particularly standardized HEDIS measures—allowing the Learning Center to assess practice-level performance consistently across payers and over time. Together, these investments are creating an integrated data ecosystem that supports quality improvement, performance accountability, and scale across California. The Position The Learning Center is seeking a visionary and experienced Senior Director of Data and Evaluation to lead our organization's data strategy and impact measurement. This role reports to the Chief Health Information Officer (CHIO) and will develop and oversee the data team which currently includes the Senior Manager of Data and Impact, Data Engineer, and multiple external contractors and consultants. The Senior Director will be responsible for developing and executing an enterprise-wide data strategy that supports strategic decision-making, program evaluation, business intelligence, and ongoing learning and quality improvement. They will also oversee the building and maintenance of the data infrastructure for the organization. To accomplish their work, the Senior Director will interface closely with executive leadership, the programs team, and external stakeholders. This position is ideal for an experienced data team leader who wants to bring their skills to our mission of transforming healthcare delivery through data-driven insights that advance health equity at scale in California. Required Experience and Background or What You Bring You are an experienced leader with deep expertise at the intersection of data, evaluation, and health systems. You bring credibility, vision, and technical expertise to strengthen organizational learning and evidence-based decision-making. Responsibilities include: Strategy & Business Intelligence Develop and implement an enterprise-wide data strategy across programmatic, operational, and financial data. Develop and maintain enterprise dashboards on metrics that matter to highlight progress, identify and mitigate risks, and promote learning. Support strategic data needs including ad hoc market analyses to inform Advisory Board discussions and business development opportunities. Optimizing Data Infrastructure Oversee nascent data infrastructure including AWS data warehouse and Tableau visualizations, and optimize integration between data platforms (Jotform, Salesforce, milestone portals). Establish and maintain data definitions, data dictionaries, validation approaches, and update documentation standards. Ensure data quality, security, and HIPAA compliance across all data systems. Oversee development of self-service tools (e.g. Tableau dashboards) for program leads to monitor program performance and enable real-time adjustments. Evaluation, Research and Dissemination Create and deploy a shared organizational approach for program evaluation with common elements to facilitate reporting to external stakeholders and funders. Drive alignment between program operations, analytic rigor, and PHLC’s strategic goal to demonstrate impact; provide data-driven recommendations on programmatic decisions Translate funder or program requirements into analytic plans using appropriate data and methodologies. Support generation of conference presentations, peer-reviewed publications, and other dissemination materials. Leadership and Collaboration Lead, mentor, and develop a team of data professionals including the Senior Manager, Data Engineer, and external contractors to build organizational capacity. Collaborate and support cross-functional teams across multiple projects with different funders, activities, and outcomes. Translate complex data insights for diverse audiences including funders, the Advisory Board, and external partners. Promote a culture of continuous improvement by identifying opportunities to enhance systems and team capacity. Act as a cultural steward, ensuring the Learning Center’s values of equity, inclusion, and collaboration are reflected in the data team’s work and interactions. Preferred Skills and Qualifications Including: The ideal candidate will be a seasoned leader of data teams in the health care environment. They will bring a collaborative spirit and a commitment to equity, along with the following qualifications: Required Masters Degree or higher + 7 years’ experience in health care environment e.g. public health, biostatistics, epidemiology, health services research. Minimum 5 years’ experience leading productive data teams. Demonstrated experience building data infrastructure. Strong program evaluation skills including logic model development. Strong analytical skills and familiarity with advanced analytics. Ability to translate multiple stakeholder priorities into high value analysis. Able to manage multiple workstreams simultaneously and meet rapid deadlines. Excellent written and verbal communication skills. Preferred History working with AWS Skill in data visualization, including Tableau Expertise analyzing secondary health plan data sets, including HEDIS. Experience designing or using validated assessments in primary data collection. Experience working in start-up organizations. ​​​​​​​Applications will be evaluated on a rolling basis. California residents are strongly preferred (San Francisco/Oakland/East Bay preferred). Compensation & Benefits The salary range for this position is $250,000 - $300,000. The Learning Center offers a generous benefits package that reflects our commitment to team member health and wellness. Our benefits package includes comprehensive medical, dental, and vision insurance, paid time off, life and disability insurances, a retirement plan, annual wellness days, and other resources designed to support the passion, commitment, and energy that is vital to our team members. All new hires being with a six-month evaluation period, which includes structured support and regular check-ins. The PopHealth Learning Center is an equal opportunity employer that does not discriminate on the basis of race, color, religion or belief, disability, gender, nationality, ethnicity, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, or any other status protected by law. Black, Indigenous, Latinx and other people of color, and LGBTQ+ people are strongly encouraged to apply. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.