Podean

Identify and cultivate new business opportunities, manage inbound and outbound pipelines, and close deals with brands in the social commerce space. | 6+ years in sales roles within social/media agencies or e-commerce platforms, with at least 2 years on TikTok Shop, and strong network and storytelling skills. | LiveCraft is redefining the future of social commerce. We launch, scale, and optimize brands across platforms like TikTok Shop, Amazon, Twitch, and beyond - turning culture-driven content into measurable commercial results through livestreaming, creator partnerships, affiliate programs, and marketplace execution. LiveCraft operates as a specialist division of Podean, a multi-award-winning global marketplace marketing agency that helps brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. Together, we combine social-first creativity with deep marketplace expertise to drive real, scalable impact. We’re looking for a Director of Business Development to join our growing team and serve as the front line of growth for LiveCraft. In this role, you’ll focus on opening doors for the agency - identifying new opportunities, building meaningful relationships with prospective clients, and bringing warm, qualified leads to our team to pursue and close. You thrive out in the world: meeting prospects, attending events, nurturing connections, and representing the LiveCraft brand with confidence and authenticity. You’ll also partner closely with LiveCraft leadership and our parent agency, Podean, to quarterback inbound inquiries, craft compelling proposals, negotiate scopes, and close new business.posals, negotiating scopes, and closing new clients. What You’ll Do Opportunity Hunting & Relationship Building Proactively prospect and network - digitally and IRL - to identify and cultivate new brand relationships Represent LiveCraft at conferences, industry events, and client-side meetups Generate warm introductions for the team to qualify and close Build and nurture relationships with pitch consultants and strategic partners Become a trusted ambassador of LiveCraft, clearly articulating our differentiators and values Inbound Pipeline Management Drive qualified prospects through the pipeline and toward close as efficiently as possible Lead follow-ups after introductory calls, including sending capabilities, case studies, and custom decks Craft bespoke proposals by diagnosing client needs and collaborating cross-functionally to build winning narratives Prioritize and pursue high-potential prospects Negotiate scopes, pricing, and terms in collaboration with the LiveCraft Managing Director Draft SOWs and facilitate MSAs alongside the leadership team Handoff newly won accounts to LiveCraft account management teams Maintain momentum with inbound and outbound pipelines, including periodic follow-ups with lapsed or “on-hold” leads Execute targeted cold outreach to priority brands in partnership with leadership Growth, Positioning & Market Opportunity Identify and activate new ways for LiveCraft to drive awareness and generate demand Collaborate closely with Marketing on awareness and demand-generation initiatives Partner with leadership and Marketing to develop compelling, pitch-winning case studies that showcase LiveCraft’s impact across use cases Feed insights back to internal teams on prospect needs, market trends, and competitive landscape Performance, CRM & Reporting Manage and track outbound pipeline using Pipedrive (CRM) Report weekly on outreach activity, meetings secured, and opportunities advanced Partner with Finance and Inbound New Business teams on forecasting and conversion metrics What We’re Looking For 6+ years of experience in sales roles within a social or media agency, or a social / e-commerce platform 2+ years of direct sales experience on TikTok Shop (US) Familiarity with TikTok Shop market maturity and strategies across regions such as Mexico, Brazil, and the UK Proven track record of generating new business through proactive networking, prospecting, and storytelling Strong understanding of social, e-commerce, TikTok, and influencer marketing ecosystems Established network of brand and marketing-leader relationships Skilled storyteller and communicator, comfortable engaging CMOs and senior stakeholders HubSpot fluency A natural leader who takes initiative, is highly detail-oriented, and thinks big-picture Passion for social trends, influencer culture, and creator communities Why Join Livecraft? We are proud to be recognized as one of Digiday’s Best Employers for Remote Employees. We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture. You’ll join a globally connected, award-winning team that values: 💰 Competitive compensation aligned to experience and market benchmarks 💻 Remote-first flexibility - work from anywhere, with trust and autonomy 🌎 Global collaboration - working with experts across regions and time zones 🚀 Career growth and development - opportunities to evolve as we scale 🏝️ 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring 💬 Positive-energy culture - grounded in respect, inclusion, and accountability 🏆 Meaningful impact helping some of the world’s most progressive brands grow

Manage TikTok Shop client accounts, develop social commerce strategies, build influencer partnerships, and drive data-informed business growth. | 3-5 years client management experience in social media or influencer marketing, strong understanding of TikTok and social commerce ecosystem, data literacy, and influencer/content creator collaboration experience. | At LiveCraft, we’re redefining the future of social commerce. By blending passion with performance, we transform compelling content into measurable commercial outcomes. LiveCraft is a specialist social commerce agency that launches, scales, and optimises brands' presence across platforms such as TikTok Shop, Amazon, Twitch, and beyond. We design and activate bespoke programmes that create authentic customer engagement, delivering content-led conversions through livestreaming, influencer partnerships, affiliate programme management, and seamless marketplace logistics. We operate as a division of Podean, a multi-award-winning global Marketplace Marketing agency. Account Manager - Social Commerce We are looking for an Account Manager to join our growing team. This role will primarily support the development and delivery of social commerce strategies on platforms such as TikTok Shop, with opportunities to expand across other platforms in the future. This is a hands-on role, ideal for a natural leader with a passion for social content, influencers, digital commerce, and fostering meaningful relationships. In this role, you will be interfacing with clients, fostering meaningful relationships, and driving strategic business solutions, so it’s essential you are comfortable and thrive in a fast-paced, collaborative environment. Key Responsibilities Account Management & Strategy Manage multiple TikTok Shop client accounts, serving as the primary point of contact, nurturing the relationship, acting as a strategic advisor, and fostering growth Develop and execute comprehensive TikTok Shop growth strategies Negotiate project, partnership and/or campaign scopes, budgets & timelines, craft supporting SOWs Evaluate KPIs and drive data-informed strategic decisions Have a pulse on the Social Commerce ecosystem and be capable of providing social ecommerce consulting strategies Affiliate & Creator Partnerships Work cross-functionally with our affiliate experts to develop affiliate/creator strategies and identify the right partners who will create content that converts and elevates the brand Build and maintain strong working relationships with TikTok creators and affiliates, ensuring seamless onboarding and high-quality content delivery for brand campaigns Stay organized with affiliate conversations and performance tracking Coach creators through video content to maximize sales conversion Drive innovative strategies to help brands overcome cold start phases TikTok Shop Management Drive innovative strategies to help brands overcome cold start phases Consult on sampling & product mix strategies Work closely with design and content team to create optimize storefront & PDP designs + content Trendspotting and Innovation Stay ahead of industry trends and emerging technologies across social commerce ecosystem Experiment with new features and formats, pioneering approaches to build our brand partners presence in this rapidly evolving space Identify early opportunities with emerging social commerce platforms to position our brand partners as a leader in social-first shopping. What We’re Looking For 3–5 client management experience, preferably in social media, influencer marketing, or a related area A natural leader, someone who takes initiative, who is extremely detail-oriented, and who thinks big picture Solid understanding of TikTok and the entire social (commerce) ecosystem Passionate about social trends, influencer culture, and creator communities Data-literate with the ability to analyse and interpret campaign performance Experience working directly with influencers or content creators is a plus Confident using tools like TikTok Creator Marketplace, affiliate dashboards, and reporting tools. What We Offer An exciting opportunity to grow your career at the cutting edge of social commerce A supportive and inclusive team with room for growth Access to high-profile clients across diverse sectors at the cutting edge of social commerce Ongoing learning and development across emerging platforms and technologies. Competitive salary and benefits, with flexible working options. If you’re ready to play a key role in shaping the next wave of social commerce, we’d love to hear from you!