Pluralsight

The Senior Strategic Customer Success Manager is responsible for managing the customer lifecycle for strategic accounts, ensuring customer onboarding, adoption, and renewal. They build strong relationships with customers and collaborate with sales teams to achieve customer success goals. | Candidates should have significant experience with Gainsight and Salesforce, along with a background in customer success or related fields. A bachelor's degree in sales or equivalent professional experience is required, along with 3-5 years of relevant experience. | Job Description: The Senior Strategic CSM owns the Customer Lifecycle for a set of Strategic accounts, beginning with customer onboarding and implementation, and continuing through the adoption and renewal staging. A successful Strategic CSM builds impeccable relationships, and demonstrates proficiency at achieving trusted adviser and customer advocate status in the customers' mind. The CSM works closely with the Sales Team to design and execute customer success plans to ensure our customer objectives are truly met, and business value is realized. Who you’re committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. You believe in continuous improvement and request frequent feedback from others. What you’ll do: Monitor the customer life cycle to ensure customer and Pluralsight’s mutual success. This is achieved by assuming full accountability for your accounts in all aspects: Anticipating customer needs and proactively addressing them throughout the customer life cycle, demonstrating lead time awareness, ensuring a frictionless renewal process, and ultimately positioning your accounts for growth. Demonstrate your technical aptitude by being able to respond yourself to customer’s technical inquiries regarding our service, or by being able to direct them to the proper channel, or resource. Successfully onboard customers. Help them deploy, and derive total value from their membership by driving their full adoption and utilization of the service. Customer success and experience is everything. Monitor your accounts ongoing—Successfully navigate, interpret, and leverage provided tools and systems to measure and report on customer experience, customer health, product utilization, and consumed content, etc. Take correct actions in a timely manner based on this visibility. Build and establish lasting relationships, and achieve trusted status with the customers in order to help them realize their definition of success. Collaborate with Account Executives, Account Managers, and others in order to communicate and update each other on your efforts to ensure effective execution on customer success plans, and make progress on the growth strategy. Prepare and facilitate business review meetings, trainings, webinars, demos, and other strategic and supportive interactions. Experience you’ll bring: Ability to operate in a fast-paced professional sales motion environment. Exceptional communication, customer service, sales, and relationship building skills at all levels, including CXO. Excellent relationship building skills at the C-Level. Deep understanding of a successful customer success motion - able to execute the onboarding & adoption process to drive customer health. Ability to define customer needs & goals and drive onboarding and success plans to meet those goals and objectives. Basic technical knowledge on development and IT solutions. Self-motivated and self-driven. Excited to drive customer success or to love to represent Pluralsight products to our customers. Extensive experience in building key customers / sales relationships. Understanding of SaaS environment with its respective opportunities, benefits, and challenges. This could include license management, training on software and technology, and applicable business processes and cycles, among other things. Ability to travel 50% Organized and capable of highly effective time management in an entrepreneurial environment. Ability to effectively prioritize time and talents, and to give effective presentations Build and establish lasting relationships, and achieve trusted status with the customers in order to help them realize their definition of success. Requirements: Significant experience working with Gainsight & Salesforce. Experience implementing new processes within customer success. Experience in workforce development, skills-based learning, or EdTech Bachelor's Degree in Sales, or equivalent Professional experience 3-5 years of progressive customer success experience or similar field (sales, pro services, consulting, technical enablement This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX offices should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The US base + variable range for this role is $134,400- $168,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-SJ1 Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Lead product vision, strategy, and roadmap execution while collaborating cross-functionally to drive user adoption and business value for SaaS learning products. | Senior-level product management experience with at least 8-12 years in SaaS, strong leadership and communication skills, and ability to manage product teams and strategy. | Job Description: A Director of Product Management is responsible for interfacing and partnering with cross-functional teams such as engineering, sales, and marketing. They are the owner of the product vision, strategy, and roadmap for a given portfolio of capabilities. This leader plays a critical role in creating the strategy, coordinating delivery, and managing the business value of our core learning offering, including courses, hands-on learning, and assessments. They are accountable for driving user adoption, engagement, and the overall success of the portfolio by connecting business needs to product value. The successful candidate will be naturally cross-functional and detail oriented, as they will play a pivotal role in ensuring alignment between product management, experience design, engineering, content production, customers, and business stakeholders. They will work with other functional leaders to oversee the planning, execution, and delivery of content production capabilities, discovery and skills mapping features, learning experiences, assessment tools, and more. Who you’re committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. You believe in continuous improvement and request frequent feedback from others. What you’ll do: Improving product delivery by developing operations, processes, frameworks, and resources that can be scaled across organizational boundaries Partnering with leaders to establish milestones that balance the development of new product capabilities with security, operational, and/or regulatory risks; influencing end-state architecture and driving secure, resilient, performant and scalable technology solutions Influencing senior leaders and executives to gain alignment, secure resources, and overcome obstacles Creating vision and strategy for product vertical with your product leaders Prioritizing and setting the outcomes with your teams based on the company strategy Driving roadmap execution and cross platform teamwork to build the most valuable products for our users Fostering a healthy team environment and supporting the development and growth of individual contributors Helping to set goals for product organization effectiveness, and helping to lead internal improvement and development activities Experience you’ll bring: Experience as a people leader at a senior level Direct experience in product management or related experience shipping products to market in a SaaS environment Experience managing or leading a team of Product Managers or equivalents for SaaS products Requirements: Strong leadership, decision-making, and collaboration skills Strong communication skills and experience, such as presenting at company-wide and executive team settings Organizational skills with a servant leadership attitude Ability to strategize product direction with inputs like competitive analysis, VoC, business reviews and business goals Minimum of 12 years of related or equivalent experience; or 8+ years and an advanced degree This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. The annual US base salary range for this role is $186,700 - $247,400 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-JM2 Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Manage end-to-end delivery of instructor-led and blended learning programs, coordinating with clients, instructors, and internal teams to ensure smooth project execution and client satisfaction. | Bachelor's degree with 4+ years of project/program management and customer engagement experience, strong communication and facilitation skills, and ability to manage multiple projects and stakeholders effectively. | Job Description: At Pluralsight, we’re on a mission to advance the world’s tech workforce. As a Project Manager on our ProServ Instructor-Led Training (ILT) team, you’ll bring that mission to life—supporting the seamless delivery of learning experiences that help our customers skill up their teams and achieve real business outcomes. You’ll partner closely with our ILT Account Executives to deliver projects that range from one-off courses to multi-week developer academies. These programs blend instructor-led sessions, labs, self-paced learning, and projects to create a powerful, hands-on experience for learners. You’ll guide every step of the process—from kickoff to delivery—ensuring each engagement runs smoothly, meets our high standards, and delights our customers. Who you’re committed to being: A trusted partner who builds confidence and connection with clients, instructors, and internal teams alike. A strong communicator who thrives in a customer-facing role, making complex processes feel simple and supported. Someone who brings structure and calm to a fast-paced, dynamic environment. A collaborator who’s eager to learn and grow, with a curiosity about how people and technology intersect. A detail-oriented problem solver who loves to make things run better—for our clients, our learners, and our team. What you’ll do: Own the full delivery of instructor-led and blended learning programs—from kickoff through completion—ensuring a high-quality experience for every customer. Act as the primary point of contact for clients throughout project delivery, managing weekly check-ins, training plans, and quarterly reviews. Partner with Account Executives early in the sales process to scope new engagements, identify needs, and confirm resources. Coordinate with instructors, content developers, and internal operations teams to align course materials, technology requirements, and schedules. Manage logistics for both virtual and in-person deliveries, including setting up environments, labs, and cloud-based solutions. Track and manage key delivery metrics including project budgets, profitability, and evaluation scores. Facilitate retrospectives and contribute to ongoing process improvements that make our delivery operations more scalable and effective. Balance multiple projects at once—from one-day webinars to 16-week academies—while maintaining excellent communication and consistency. Support long-term client success by planning ongoing training engagements and maintaining strong relationships over time. Experience you’ll bring: A background in project or program management, with a focus on customer-facing work. Experience organizing multiple moving parts, keeping timelines on track, and communicating across teams. Confidence facilitating meetings, navigating challenges, and creating alignment among diverse stakeholders. Strong relationship-building skills and the ability to make both clients and teammates feel heard and supported. Experience in L&D, tech, or edtech environments is great—but not required. A willingness to learn, adapt, and grow through our robust onboarding and training process. Comfort working remotely with global teams and customers across multiple time zones. Requirements: Bachelor’s degree with 4+ years professional experience in project/program management 4+ years customer engagement or customer success experience Experience in project/program management Ability to organize workload, and the capacity to progress a range of tasks and projects at one time Experience with facilitation and conflict resolution Ability to communicate well with internal and external stakeholders This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $76,500 - $106,200 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-SJ1 Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Manage customer accounts end-to-end to drive engagement, retention, renewals, and growth while acting as a trusted advisor and collaborating with internal teams. | 8+ years of customer success or related experience supporting enterprise SaaS and OnPremises solutions, technical knowledge of IT/development, ability to build relationships with senior tech leaders, and willingness to travel 25-50%. | Job Description: A Senior Customer Success Manager (CSM) works to engage, retain, and enable our customers to fully utilize our platform to achieve their desired business outcomes. A successful CSM builds memorable client relationships and shows ability to achieve trusted adviser status in the customers’ minds. They work closely with account executives to drive renewals and expansion opportunities to achieve best-in-class gross and net retention targets. Who you’re committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. What you’ll do: Drive forward Pluralsight’s Client Engagement Model to ensure customer and Pluralsight’s mutual success. Take full accountability for your accounts in all aspects from onboarding to renewal. Anticipate customer needs and proactively mitigate risk throughout the customer life cycle, ensuring a streamlined renewal and negotiation process, and ultimately positioning your accounts for growth Navigate, interpret, and use provided tools and systems to measure and report on customer experience, customer health, product utilization, and consumed content, and realization of value drivers. Take corrective actions in a timely manner based on these insights to make strategic recommendations helping customers be more successful. Inspire change within customers to drive adoption of standard methodologies and successful implementations Predict and forecast risk, renewal and expansion within customer portfolio Experience you’ll bring: Experience in progressive customer success or similar field (sales, pro services, consulting, technical enablement) Experience supporting global enterprise customers on both SaaS and OnPremises solutions Experience building relationships with CTO, CIO, VP of Engineering and other senior technology leaders internally and customer facing, and the ability to network across internal pillars/departments An understanding of the software engineering development life cycle and workflows Technical knowledge on development and IT solutions. Ability to understand and articulate technical concepts and derive solutions. Experience with Gainsight and Salesforce.com preferred Ability to travel 25-50% Requirements: Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree. This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base + variable range for this role is $134,400 - $168,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DB1 #LI-Remote Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Manage customer accounts throughout their lifecycle to drive engagement, retention, renewals, and expansion by building trusted relationships and aligning customer goals with business outcomes. | Minimum 5 years experience in customer success or related field, ability to engage senior technology leaders, technical aptitude, experience with SaaS and On-Premises solutions, and willingness to travel 25-50%; experience with Gainsight and Salesforce.com preferred. | Job Description: As a Customer Success Manager (CSM), you’ll work to engage, retain, and empower our customers to fully leverage our platform and achieve their desired business outcomes. You’ll build strong, trusted relationships with clients, positioning yourself as a strategic advisor who drives long-term value. Working closely with Account Executives, you’ll drive renewals and identify expansion opportunities to achieve best-in-class gross and net retention targets. Who you’re committed to being: A trusted advisor who champions customer success and ensures alignment between customer goals and business outcomes. A proactive, strategic thinker who anticipates customer needs and takes initiative to mitigate risks. A relationship-builder with strong communication skills and the ability to engage senior technology leaders. A data-informed professional who uses insights to guide decisions and create measurable impact. A collaborative teammate who thrives in a dynamic environment and influences change through customer advocacy. What you’ll do: Drive forward the Client Engagement Model to ensure mutual success for customers and the organization. Take full accountability for customer accounts throughout the lifecycle — from onboarding through renewal. Anticipate customer needs, mitigate risk, and ensure a seamless renewal and negotiation process. Use tools and systems to track and report on customer experience, health, product utilization, and realization of value drivers. Take timely, corrective actions based on insights to make strategic recommendations that enable customer success. Inspire and guide customers to adopt best practices and drive change for improved platform utilization. Predict and forecast risk, renewal, and expansion opportunities within your customer portfolio. Experience you’ll bring: Proven experience in customer success or a related field (sales, professional services, consulting, or technical enablement). Experience supporting global enterprise customers across SaaS and On-Premises solutions. Strong relationship management skills with the ability to engage CTO, CIO, VP of Engineering, and other senior technology leaders. Understanding of the software development life cycle and related workflows. Technical aptitude to grasp and articulate complex concepts across development and IT solutions. Experience working in the public sector. Ability to travel 25–50% as needed. Requirements: Requires a minimum of 5 years of related or equivalent experience; or 3+ years with an advanced degree. Experience with Gainsight and Salesforce.com preferred. This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base + variable range for this role is $100,000- $115,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-SJ1 Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Develop and produce high-quality Google Cloud training content including video courses, labs, and presentations. | Extensive Google Cloud practitioner experience, professional certifications, teaching and content creation background. | This position is also available for employment in these areas: Remote - Australia, Remote - Canada (Toronto), Remote - France, Remote - Germany, Remote - India, Remote - Ireland, Remote - Italy, Remote - New Zealand, Remote - Sweden, Remote - United Kingdom, Remote - USA Job Description: Are you passionate about Google Cloud and eager to share your expertise? Pluralsight is looking for experienced professionals to create high-quality training content in key areas of Google Cloud. This contract-based, freelance opportunity lets you shape the future of cloud education while working on your own schedule. Who you’re committed to being: You enjoy learning and are open to new ways of doing things. When communicating, you are self-aware, insightful, and proactive. You believe in continuous improvement and request frequent feedback from others. What you’ll do: Develop in-depth Google Cloud content that aligns with industry needs and best practices. Create engaging training materials, including video courses and hands-on labs. Develop and structure course outlines, scenarios, and demo environments; produce slides to a provided set of standards and practices; narrate, record, and edit screen captures and slide-based presentations. Stay ahead of Google Cloud trends through research and industry engagement. Experience You’ll Bring: Extensive experience as a Google Cloud practitioner in one or more of the following areas: DevOps, ML/AI, Data Engineering, or Application Development. Existing Google Cloud Professional certifications relevant to your specialty (e.g., Professional Cloud Architect, Professional Data Engineer, Professional Cloud Developer). Recognition as a Google Developer Expert (GDE) in Cloud, Data, or ML (a strong plus). Experience as an author, content creator, instructor, and/or trainer. A passion for teaching and creating content: whether as an instructor, trainer, or author. The ability to translate complex Google Cloud concepts into clear, engaging learning experiences. Requirements: Teaching & mentoring experience – conference speaker, workshop leader, or mentor to junior engineers. Helpful to have a content creation background – blog posts, technical articles, documentation, or contributions to community knowledge. Key Focus Areas: We’re actively developing content in the following Google Cloud topics: Google Cloud DevOps Engineer – Teach best practices for continuous integration/continuous delivery (CI/CD), site reliability engineering, automation, and monitoring on Google Cloud. Google Cloud Machine Learning – Share insights into building, training, and deploying machine learning models with Google Cloud AI/ML services such as Vertex AI, TensorFlow on GCP, and AutoML. Google Cloud Data Engineer – Provide expertise in designing and building scalable data pipelines, working with BigQuery, Dataflow, Dataproc, Pub/Sub, and other GCP data tools. Google Cloud Developer – Guide learners on developing applications and services for Google Cloud, covering APIs, App Engine, Cloud Functions, Cloud Run, and Kubernetes Engine (GKE). Why Join Us? Flexible Work – Set your own schedule and create content in your spare time. Global Impact – Your work will reach a worldwide audience of cloud professionals eager to advance their skills. Competitive Compensation – Get paid for your expertise while contributing to the cloud community. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @Pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-Remote Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Lead and execute a global customer success strategy to drive renewals, retention, revenue growth, and build a high-performing team while collaborating cross-functionally and leveraging data and AI. | 15+ years senior leadership experience in customer success strategy, strong business acumen with measurable outcomes, team leadership, data analytics skills, negotiation expertise, and ability to innovate in a fast-paced environment. | SVP of Global Customer Success Remote - USA Full time Job Description: We are looking for an SVP of Global Customer Success, where you will be at the heart of our mission to ensure customers not only love our products but become powerful advocates. This is more than a leadership role; it's about being the chief architect of our customer experience, owning the strategy, and execution that fuels renewals, retention, and significant revenue growth. If you thrive in a fast-paced environment and are ready to build a world-class customer success organization, we want to hear from you. Who You Are • You are a strategic, data-driven leader who is obsessed with customer value. • With a strong track record of building and leading high-performing teams, you are known for turning strategy into measurable business outcomes like increased renewal rates and a higher Customer Lifetime Value. • You possess a unique blend of compassion and grit, inspiring your teams to achieve greatness while navigating a competitive market. • A natural collaborator, you excel at building bridges across sales, product, and marketing to create a seamless and impactful customer journey. • You are an innovator at heart, always seeking new ways to leverage data, AI, and technology to delight customers and drive efficiency. What You'll Own • Customer Success Strategy: You will develop and execute a global customer success strategy that aligns with our business goals, defining clear KPIs for onboarding, adoption, retention, and expansion. • Business Growth: You will directly influence our bottom line by driving renewal revenue, increasing Net Retention Rate, and reducing churn. You'll also identify and create new opportunities for upsell and cross-sell. • Customer Advocacy & Retention: You'll build and scale programs that turn customers into advocates. This includes proactive churn mitigation, managing at-risk accounts, and leading efforts to drive long-term loyalty and satisfaction. • Team Leadership: You'll build, lead, and mentor a high-performing customer success team. You are responsible for creating a culture of continuous improvement and empowering your team members with the tools and coaching they need to succeed. • Cross-functional Collaboration: You'll be a key partner to our Sales, Product, Marketing, and other business teams, sharing crucial customer insights to drive product improvements and create aligned go-to-market strategies. • Data & Innovation: You'll use data analytics and AI to drive insights, personalize customer interactions, and optimize our processes. You will continuously look for ways to innovate our customer experience using technology and emerging best practices. Experience You'll Bring • 15+ years of proven history of successfully developing and executing customer success strategies in a senior leadership role. • A strong business acumen with a track record of driving measurable business outcomes, including renewal rates, revenue growth, and customer retention. • Exceptional leadership abilities with experience building, coaching, and motivating high-performing teams. • Strong analytical skills and a passion for using data and technology to inform decisions and optimize processes. • Expert-level negotiation skills with the ability to build rapport and reach mutually beneficial agreements with customers. • A collaborative mindset and the ability to influence stakeholders at all levels of an organization. • The adaptability to thrive in a fast-paced, dynamic environment and the drive to continuously innovate. Requirements • This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. • Travel: Travel expectations differ by role. Some quota-bearing sales positions involve limited travel, while others may involve travel of up to 40%, depending on business needs. Why you’ll love working here: • We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location • We’re mission driven and guided by our culture pillars • We have a strong commitment to diversity and belonging • We cultivate a culture of trust, autonomy, and collaboration • We’re lifelong learners and champion team member growth and advancement • We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base + variable range for this role is $360,000 - $450,000 OTE USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DF #LI-Remote

Lead research and analysis on emerging technology and trends to innovate content strategy, coordinate tests, develop frameworks, and present strategic recommendations to leadership. | 10+ years in media or technology with experience in growth/experimentation initiatives, emerging technology tools, collaborative environments, product/project management, and working with data science or analytics teams. | Job Description: We are seeking a Principal of Content Strategy Intelligence to lead our content strategy org’s research and analysis practice. This role will develop a deep understanding of emerging technology, competitive trends, Pluralsight practices and audience behavior to help us prototype the future of Pluralsight’s content creation. The Intelligence Principal will work across the content organization as an embedded resource to develop and expand practices that help us efficiently meet the needs of our customers. This role will also be responsible for refining the specifications and priorities for the Content Strategy team’s in-house prototypes. As a leader reporting to the Senior Director of Content Strategy, you will translate your research data into actionable recommendations, develop frameworks for evaluating initiatives, run test projects and partner with the Director of AI-Driven Content Innovation to ensure that our R&D work is optimized for both real-world performance and to win the future. Who you’re committed to being: • You enjoy learning and are open to new ways of doing things. • You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. • When communicating you are self-aware, insightful, and proactive. • You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. • You believe in continuous improvement and request frequent feedback from others. What you’ll do: Role Specific Functions • Lead cross-functional research initiatives to identify promising emerging technology • Develop frameworks for evaluating and prioritizing experimental production tools • Coordinate internal tests of emerging technology applications • Present findings and strategic recommendations to leadership and stakeholders • Support the senior director for specific projects and presentations Innovation & Insights • Develop a deep understanding of Pluralsight’s content catalog and identify areas ripe for innovation • Identify emerging trends, technologies, and user behaviors that impact content products • Develop and maintain relationships with internal partners and external vendors • Champion innovative approaches to content development Strategic Leadership • Track organic AI experimentation across the content organization and identify the most promising for further development • Collaborate with content, product, and engineering teams on experimental initiatives • Prioritize features and functionality for Content Strategy’s prototype tools • Lead efforts to integrate Pluralsight educational content into our topical newsletters Experience you’ll bring: • Previous Responsibility for planning, monitoring and executing on organizational KPIs • Experience collecting coordinating and analyzing enterprise technological experimentation • Proven high end writing skills and experience preparing presentations for senior leaders • Previous experience in audience development or strategic responsibility for maintaining customers Requirements: • Experience in growth and/or experimentation initiatives in a large organization • Previous work implementing emerging technology practices and tools • Experience working in complex, collaborative business environments and managing internal relationships • Experience building experiences, products and tools designed for Internet audiences • Previous work partnering with machine learning data science or analytics experts to develop practical solutions • Working knowledge of product or project management best practices • 10+ years experience working in media, technology or a related field • This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: • We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location • We’re mission driven and guided by our culture pillars • We have a strong commitment to diversity and belonging • We cultivate a culture of trust, autonomy, and collaboration • We’re lifelong learners and champion team member growth and advancement • We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. The annual US base salary range for this role is $115,500 - $160,400 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-JM2

Support operational execution of digital customer success initiatives, optimize workflows, track KPIs, and collaborate with leadership and cross-functional teams. | 2-4 years SaaS operations experience, bachelor's degree, proficiency with Excel, GSuite, Salesforce, Gainsight, and Pendo, and ability to work in a hybrid remote/in-office environment. | Job Description: Pluralsight’s Digital Success team is seeking a dedicated and detail-oriented individual contributor to help drive the growth and scalability of our organization. Reporting to the Sr Director of Digital Customer Success, this individual will collaborate with leadership, operations, and data science teams to ensure successful execution of key initiatives. We’re looking for someone with hands-on experience in operations, data analysis, and cross-functional project collaboration. Who you’re committed to being: Supporting the operational execution of key initiatives and programs aimed at evolving our Customer Success strategy, with a particular focus on balancing human-led and digital engagement efforts. Helping build and optimize digital workflows, ensuring that activities and milestones are well-defined and executed on time. Tracking and reporting on key performance indicators (KPIs) for digital initiatives and experiments. What you’ll do: Assisting with the alignment of Digital Success strategy and initiatives with key business partners. Utilizing our tool stack to help the business build human-led and digital programs to increase retention and adoption of our platform including Salesforce, Gainsight & Pendo Partnering with team members on evolving the adoption of the Gainsight platform across all CS teams Collaborating with finance and operations teams on capacity modeling for our Scale segment. Supporting day-to-day operations and task optimization within the team. Experience you’ll bring: Hands-on experience with Digital Touch/Scale product growth and customer success operations. Deep knowledge of our current tool stack Familiarity with customer success processes and methodologies. Experience working with cross-functional teams, including interacting with leadership and other key stakeholders. Requirements: 2-4 years in SaaS operations at a SaaS company Bachelor's degree Experience with Excel, GSuite, Salesforce, Gainsight, and Pendo This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $80,000 - $105,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DB1 #LI-Remote Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Lead and implement the product roadmap, act as SME for other PMs, build strategic partnerships, and collaborate with engineering and GTM teams to deliver innovative SaaS product features. | Minimum 12 years experience as a Product Manager in SaaS/software, strong Agile cross-functional team collaboration, expertise in API integrations, strategic product planning, and experience with product management tools. | Job Description: A Staff Product Manager works to roadmap and deliver core functionality that helps our customers improve their learning and business outcomes. They are an expert in their field and lead the delivery of important features and further areas of focus that align to our company strategy. Their role is to help identify and build frictionless points of engagement with our users. Pluralsight is seeking a Staff Product Manager focused on our Partnership and Integrations functions. This person should be an expert at building foundational relationships with our integration partners to ensure we have a mutually beneficial relationship. They will work with our Director of Product Manager to build a strategic roadmap and identify where in the partner market we should attack next. Who you’re committed to being: You enjoy learning and are open to new ways of doing things. You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. When communicating you are self-aware, insightful, and proactive. You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. You believe in continuous improvement and request frequent feedback from others. What you’ll do: Lead, own and implement the product roadmap Act as the SME for other Product Managers to brainstorm and problem solve Crafting the strategy for the product's user profile by being a steward for personal data across the product Reduce user frustration by providing user attributes summary, user action summary, and future path for engagement and growth Collecting user data before, during onboarding, and throughout engagement with the platform Build, prioritize, and refine requirements using discovery and data to drive your decisions Collaborating with engineering team members through problem solving to create innovative solutions that are viable, desirable, and feasible Experience you’ll bring: Experience dealing with internal and external team members spread across the world Experience as a mentor or team lead preferred Experience with technical partnership relationships Strong understanding of API's and integrations Requirements: Experience as a Product Manager for SaaS or software products Experience working with cross-functional Agile teams comprised of Engineers and Product Designers Experience strategizing product direction with inputs like competitive analysis, VoC, business reviews and business goals Experience collaborating with GTM teams and an understanding of their drivers for successful cross functional initiatives Strong experience with any product management and development tooling (e.g., JIRA, Heap, Pendo, etc.) Requires a minimum of 12 years of related or equivalent experience; or 8+ years and an advanced degree. This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $141,400 - $196,500 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-JM2 Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Drive revenue growth and manage customer relationships within DoD Army accounts through full sales cycle ownership, strategic territory planning, and executive relationship building. | Minimum 5 years of related experience with proven SaaS government sales, DoD contract management, Salesforce proficiency, and strong solution sales skills. | Job Description: The Federal Account Executive is tasked with driving revenue growth and managing customer relationships within DoD Army accounts in an assigned territory, ensuring the achievement of all key performance metrics. This role demands strong executive-level selling skills in a customer-facing capacity. The Federal Account Executive will collaborate closely with Business Development, Marketing, Professional Services, and Customer Success teams to proactively develop and implement a comprehensive territory plan. This includes leading all inbound and outbound sales efforts, cultivating executive relationships, and accelerating strategic sales initiatives. Who you’re committed to being: Customer Education and Value Communication: Guide customers through the adoption cycle by educating them on the value of Pluralsight, co-developing success criteria, and providing tailored recommendations based on their business needs and usage patterns. Strategic Growth: Develop and execute a strategy that aligns with set goals, driving Pluralsight’s growth within existing accounts and generating new business opportunities. What you’ll do: Full Sales Cycle Ownership: Manage the entire sales process from lead generation to closing deals with Federal/DoD Army business customers. Relationship Building: Establish and nurture trust-based relationships with senior-level professionals within the customer’s organization. Customer Strategy Alignment: Identify and comprehend the Mission Partner’s strategic objectives and the corresponding capability and skills requirements. Pipeline Development and Sales Process Management: Build and maintain a robust sales pipeline, accurately forecast, penetrate new accounts, and drive the sales process within a relationship-based selling environment. Experience you’ll bring: Pipeline and Contract Management: Proven experience managing a sales pipeline and closing Federal and DoD contracts. SaaS Government Sales Expertise: Demonstrated experience in selling SaaS solutions to government executives (e.g., CIO, CTO, HR) through all phases of the sales cycle, including negotiating multi-year recurring revenue contracts. CRM Proficiency: Proficient in using Salesforce or other CRM tools for managing customer relationships and sales processes. Working knowledge of how to navigate DCWF/8140 compliance requirements. Solution Sales Experience: Strong background in solution sales, with the ability to identify market size and focus on strategic opportunities. Sales Cycle Expertise: In-depth knowledge of the sales process, including planning, forecasting, prospecting, communication, and presentation skills. Business Development and Prospecting: Extensive experience in business development, with a strong emphasis on prospecting and creating new opportunities. Preferable experience selling in a SaaS organization, ideally with multi-year SaaS contracts into the C-Suite. The ability to travel, while not required is encouraged Requirements: Requires a minimum of 5 years of related or equivalent experience; or 3+ years with an advanced degree. This is a remote role; however, applicants located within [50 km of our Dublin office / 45 miles of our Draper, UT, or Westlake/Dallas, TX offices] should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical and Mental Requirements: Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow. EEOC Statement: Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation. For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here. The annual base salary + variable for this role is $224,000 - $280,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses. Applications must be submitted within 90 days after the initial posting date to be considered. Applications will be accepted on an ongoing basis. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DF Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Lead research and analysis of emerging technology and audience behavior to innovate content strategy, develop evaluation frameworks, coordinate tests, and present strategic recommendations. | 10+ years in media/technology with experience in growth/experimentation initiatives, emerging technology tools, collaborative environments, product/project management, and working with data science or analytics teams. | Job Description: We are seeking a Principal of Content Strategy Intelligence to lead our content strategy org’s research and analysis practice. This role will develop a deep understanding of emerging technology, competitive trends, Pluralsight practices and audience behavior to help us prototype the future of Pluralsight’s content creation. The Intelligence Principal will work across the content organization as an embedded resource to develop and expand practices that help us efficiently meet the needs of our customers. This role will also be responsible for refining the specifications and priorities for the Content Strategy team’s in-house prototypes. As a leader reporting to the Senior Director of Content Strategy, you will translate your research data into actionable recommendations, develop frameworks for evaluating initiatives, run test projects and partner with the Director of AI-Driven Content Innovation to ensure that our R&D work is optimized for both real-world performance and to win the future. Who you’re committed to being: • You enjoy learning and are open to new ways of doing things. • You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. • When communicating you are self-aware, insightful, and proactive. • You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link. • You believe in continuous improvement and request frequent feedback from others. What you’ll do: Role Specific Functions • Lead cross-functional research initiatives to identify promising emerging technology • Develop frameworks for evaluating and prioritizing experimental production tools • Coordinate internal tests of emerging technology applications • Present findings and strategic recommendations to leadership and stakeholders • Support the senior director for specific projects and presentations Innovation & Insights • Develop a deep understanding of Pluralsight’s content catalog and identify areas ripe for innovation • Identify emerging trends, technologies, and user behaviors that impact content products • Develop and maintain relationships with internal partners and external vendors • Champion innovative approaches to content development Strategic Leadership • Track organic AI experimentation across the content organization and identify the most promising for further development • Collaborate with content, product, and engineering teams on experimental initiatives • Prioritize features and functionality for Content Strategy’s prototype tools • Lead efforts to integrate Pluralsight educational content into our topical newsletters Experience you’ll bring: • Previous Responsibility for planning, monitoring and executing on organizational KPIs • Experience collecting coordinating and analyzing enterprise technological experimentation • Proven high end writing skills and experience preparing presentations for senior leaders • Previous experience in audience development or strategic responsibility for maintaining customers Requirements: • Experience in growth and/or experimentation initiatives in a large organization • Previous work implementing emerging technology practices and tools • Experience working in complex, collaborative business environments and managing internal relationships • Experience building experiences, products and tools designed for Internet audiences • Previous work partnering with machine learning data science or analytics experts to develop practical solutions • Working knowledge of product or project management best practices • 10+ years experience working in media, technology or a related field • This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: • We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location • We’re mission driven and guided by our culture pillars • We have a strong commitment to diversity and belonging • We cultivate a culture of trust, autonomy, and collaboration • We’re lifelong learners and champion team member growth and advancement • We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, The annual US base salary range for this role is $115,500 - $160,400 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-JM2 About Us Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Lead strategic analytics and insights to support GTM teams by delivering actionable data-driven recommendations, managing KPIs, driving dashboard adoption, and collaborating with technical and business stakeholders. | 7+ years in analytics with experience partnering with sales, customer success, or business development teams, proficiency in analytics tools and statistical methods, strong communication skills, and ability to manage priorities in a results-driven environment. | Job Description: As the Senior Analytics and Insights Manager, you will be a strategic leader responsible for partnering with our Go-To-Market (GTM) teams—including Sales, Customer Success, and Business Development—to drive data-driven decision-making across the organization. Your role is pivotal in ensuring that insights are not only actionable but also easily understood and implemented by GTM teams. Who you’re committed to being: • You enjoy learning and are open to new ways of doing things. • You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns. • When communicating you are self-aware, insightful, and proactive. What you’ll do: Deliver Strategic Insights: • Provide actionable insights and analysis that inform and shape GTM strategy. • Leverage data to help GTM teams understand their business in terms of customer behavior, pipeline performance, and revenue opportunities. Partnership with GTM Operations: • Collaborate with Field and Success Operations to define a comprehensive set of KPIs that measure operational effectiveness. • Work closely with GTM leaders to develop insights that improve decision-making and execution. Identify and Validate Opportunities: • Proactively identify areas where data and analytics can drive improvements in GTM performance, customer retention, and sales effectiveness. • Validate opportunities through data and communicate recommendations to leadership. Dashboard Adoption and Implementation: • Drive the adoption and continuous improvement of GTM dashboards, ensuring they meet business needs and are used effectively by the field teams. • Gather feedback from end users to iterate and improve dashboard functionality and relevance. Collaboration with Engineering and Data Teams: • Partner with engineering, data teams, and IT to ensure the analytics function has access to clean, high-quality, and well-structured data. • Act as a bridge between the technical data teams and business users, ensuring that data is accessible and usable. Operational Rigor: • Develop operational rigor within the analytics function, standardizing processes, reports, and performance reviews. • Implement a robust framework for tracking progress, reporting, and optimizing the performance of the analytics team. Stakeholder Management: • Build strong relationships with GTM stakeholders, ensuring alignment of analytics priorities with business needs. • Communicate findings, recommendations, and project status to executive leadership, driving alignment on key initiatives. Experience you’ll bring: • Technical Skills: Proficiency in analytics tools (e.g., Tableau, Power BI, SQL) and statistical methods. • Communication: Strong ability to craft and communicate data stories to technical and non-technical audiences. • Collaboration: Experience working with cross-functional teams, including Operations, Sales, Customer Success, and Engineering. • Business Acumen: Deep understanding of GTM strategies and the ability to translate business needs into actionable data solutions. • Prioritization: Ability to manage competing priorities in a results-driven environment. Requirements: • Experience: 7+ years of experience in analytics, with a focus on partnering with sales, success, or business development teams. • This is a remote role; however, applicants located within 45 miles of our Draper, UT, or Westlake/Dallas, TX offices should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: • We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location • We’re mission driven and guided by our culture pillars • We have a strong commitment to diversity and belonging • We cultivate a culture of trust, autonomy, and collaboration • We’re lifelong learners and champion team member growth and advancement • We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical and Mental Requirements: Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow. EEOC Statement Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here . The annual US base salary range for this role is $94,300 - $131,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses. Applications must be submitted within 90 days after the initial posting date to be considered. Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following: • Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn). • We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process. • All legitimate Pluralsight job openings are posted on our Careers page , and our hiring process is outlined in detail on our How We Hire page. If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via recruiting@pluralsight.com to verify its authenticity. #LI-DB1 #LI-Remote About Us Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.