PerkinElmer

Lead a team to develop market intelligence capabilities that inform product strategy and global growth planning. | 10+ years in product or strategic marketing in analytical instruments or life sciences, 5+ years people management, bachelor's in science, postgraduate preferred. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleSenior Director, Strategic and Commercial Marketing Location(s) US Remote - MA Job Description The Company PerkinElmer is a global analytical services and solutions provider with offerings including the leading OneSource Field and Laboratory services business that serve the biopharma, food, environmental, safety and applied end markets to accelerate scientific outcomes. Since 1937, PerkinElmer has served as a trusted partner in laboratory analysis and management and today complements its service offerings with a broad portfolio of atomic spectroscopy, molecular spectroscopy, and chromatography instruments, consumables, and reagents. With a dedicated team of more than 5,000 team members, the Company serves customers in more than 35 countries. Additional information is available at www.perkinelmer.com Purpose PerkinElmer is seeking a Director, Strategic Segments to build and lead the organisation’s cross-product-line market intelligence capability. This is a function-building leadership role: the Director will own the entire Strategic Segments discipline — establishing the methodology, managing a team of 6–7 Strategic Segment Managers, and synthesising their individual market insights into a coherent company-level view of where and how PerkinElmer competes across its seven priority end markets. Where each Strategic Segment Manager is the world’s best expert on a single market, the Director holds the panoramic view. They see patterns across markets, identify investment themes that cut across product lines, and bring the full weight of PerkinElmer’s segment intelligence into conversations with VP Product Lines, VP Marketing, the CTO, and commercial leadership. The Director serves as the structural bridge between the market and the portfolio. Their team’s output — Market Requirements Documents (MRD), segment value propositions, application note roadmaps, and go-to-market playbooks — is the primary external-facing input into PerkinElmer’s product strategy. The Director will drive the establishment of annual global growth priorities across product lines. This role ensures that input is consistently rigorous, commercially grounded, and operationally useful. Responsibilities Team Leadership & Function Building Build, lead, and develop a team of 6–7 Strategic Segment Managers covering Environmental, Food & Beverage, Pharma/Biotech, Industrial Materials, Semiconductor & Electronics, Petrochem & Energy, and emerging segments as the portfolio grows Establish and continuously improve the function’s operating model: MRD standards and templates, VOC programme structure, segment review cadence, and quality bar for deliverables Coach Segment Managers to become recognised external thought leaders in their respective markets, increasing PerkinElmer’s scientific credibility and commercial pull Set clear performance objectives for each Segment Manager, conduct regular reviews, and manage talent development, succession, and hiring within the function Build the function from the ground up in Phase 1, recruiting the first Segment Managers, establishing processes, and creating the organizational muscle before scale in Phase 2 Cross-Segment Portfolio Strategy Synthesize individual segment intelligence into a company-level market view — identifying cross-segment themes, recurring customer workflow patterns, and investment priorities that no single product line can see alone Own the annual Segment Strategy Review: a consolidated assessment of all seven markets, competitive landscape shifts, regulatory tailwinds, and prioritised investment recommendations presented to VP Product Lines and CTO Identify white space opportunities that cut across product lines — markets or workflow gaps where PerkinElmer has no current product, but a credible right-to-win based on existing capabilities Maintain a segment priority framework that informs resource allocation across Strategic Segment Managers and influences roadmap weighting across the VP Product Line teams Provide input to the CTO and commercial leadership on segment-based portfolio positioning, M&A target screening (market attractiveness lens), and partnership evaluation Surface segment-specific portfolio gaps that represent acquisition opportunities, framing them through a market-attractiveness lens to inform the M&A pipeline Partner with the VP of Corporate Development to build M&A business cases, supplying segment intelligence and customer-demand evidence that grounds target valuation and strategic rationale Market Requirements & Intelligence Quality Own the organization’s MRD framework — the standard by which all seven segments produce their Market Requirements Documents, ensuring consistency, evidence standards, and actionability for product line teams Review and approve all MRDs before they enter product roadmap discussions with VP Product Lines, providing quality assurance and cross-segment coherence checks Set the VOC programme standard: minimum 25 in-depth customer conversations per Segment Manager per year, structured win/loss analysis, advisory board coverage, and systematic competitive intelligence Build PerkinElmer’s external market presence: segment-specific white papers, application note series, scientific conference presence, and customer advisory board programming that elevates the company’s thought leadership position Ensure segment intelligence is translated into operationally useful outputs — not just insight documents, but playbooks, battlecards, and sales tools that Regional Marketing Managers can deploy in the field Executive Stakeholder Partnership Serve as the primary interface between the Strategic Segments function and the three VP Product Line teams — ensuring MRD inputs are well-understood, acted upon, and appropriately weighted in roadmap decisions Partner with the Product Launch & Commercialisation Manager to ensure all NPI launches are informed by segment-specific messaging and customer workflow evidence Provide the commercial organisation (Sales, Regional Marketing, Channels) with the segment intelligence and tooling they need to win in priority markets Represent the customer and market perspective in executive-level portfolio reviews, investment committee discussions, and AOP planning Build strong relationships with key customers, industry bodies, and academic partners to sustain PerkinElmer’s position as a market-facing, customer-centric organization Global Growth Planning & Alignment Drive the annual global growth-priority planning process across product lines, synthesizing segment intelligence into a prioritized set of cross-product growth initiatives Coordinate across the VP Product Line teams and Regional VPs to align on shared growth priorities and a single, consistent set of strategic growth pillars Partner with Regional Marketing Managers to plan campaigns and regional activities aligned to the strategic growth pillars Function Operations & Budget Own the Strategic Segments function budget: team headcount, external VOC research spend, conference attendance, advisory board programming, and content production Maintain the function’s operating cadence: segment manager check-ins, cross-segment synthesis sessions, stakeholder reviews, and an annual Segment Summit that brings together product line and commercial leadership Track and report function KPIs: MRD completion rate, VOC coverage per segment, roadmap adoption of MRD inputs, NPI launch quality scores, and segment manager development milestones Champion the role of market intelligence within the broader product organisation — demonstrating the tangible connection between segment rigour and commercial outcomes Qualifications & Experience Required 10+ years of experience in product management, market intelligence, strategic marketing, or segment management in an analytical instruments, life sciences, or adjacent scientific instrumentation business 5+ years of people management experience, with a track record of building and developing high-performing, cross-functional teams in a matrixed organisation Deep working knowledge of at least two of PerkinElmer’s target end markets (Environmental, Food & Beverage, Pharma/Biotech, Industrial Materials, Semiconductor, Petrochem/Energy) — sufficient to credibly challenge, guide, and quality-assure the work of individual Segment Managers Demonstrated experience designing and owning structured VOC programmes and translating customer insight into commercially actionable product strategy inputs Strong executive presence: able to represent the market perspective clearly and persuasively in VP- and C-suite-level discussions, and to hold their own in debates with technically expert product line leaders Experience producing or overseeing rigorous analytical strategy documents — Market Requirements Documents, market assessments, competitive analyses, or equivalent outputs used to drive product investment decisions Bachelor’s degree in chemistry, physics, engineering, or a related scientific discipline Preferred Advanced degree (MSc, PhD) in a relevant scientific discipline, giving the Director peer-level credibility with scientifically trained Segment Managers and customers Experience building a function from scratch — establishing methodology, recruiting a team, and creating organisational capability where little or none previously existed Familiarity with PerkinElmer’s specific instrument categories: atomic spectroscopy (ICP-MS, ICP-OES, AA), chromatography (GC, LC/MS), and/or materials characterisation (TGA, DSC, DMA) Prior experience working in a cross-product-line or portfolio management role, with demonstrated ability to synthesise complex, multi-domain intelligence into a single coherent strategic view Experience engaging with standards bodies, regulatory agencies (EPA, FDA, EFSA, USP), or industry associations relevant to PerkinElmer’s priority markets What Success Looks Like in Year One The first cohort of Strategic Segment Managers is hired, onboarded, and operating to a consistent MRD standard All active segments have a completed, approved MRD that has been formally adopted as input to at least one VP Product Line’s roadmap process The function’s VOC programme is running, with documented customer interview coverage across all priority segments VP Product Line teams and commercial leadership view the Strategic Segments function as a credible, high-value partner — not a support function, but a strategic counterpart A cross-segment synthesis document has been delivered to the CTO identifying the top three investment themes visible only at the portfolio level PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce. Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.

Provide remote technical support and diagnostics for atomic spectroscopy products, mentoring colleagues and ensuring operational excellence. | Requires 5+ years supporting atomic spectroscopy instrumentation with a relevant bachelor's degree and proficiency in related software and safety protocols. | Job Responsibilities: • Serve as a primary technical contact for incoming customer, field engineer, and internal support inquiries via phone and email for PerkinElmer Atomic Spectroscopy products. Triage requests ranging from basic product information to highly complex service and performance issues involving hardware, software, consumables, or methodology. • Perform detailed remote diagnostics of complex electro/mechanical equipment and computer/software systems by interpreting user descriptions, symptoms, error messages, system logs, and/or user generated data. • Drive issue resolution toward the most efficient and timely outcome: remote fix where possible, or a well-prepared service event where required. When remote resolution is achievable, guide customers or colleagues through corrective actions to restore performance and uptime. • When field service is required, determine likely root cause(s), recommend corrective actions, identify required parts, and document a clear plan of action to enable first-time-fix. If applicable to customer entitlement status, provide professional, accurate quotations for billable services and/or escalate leads for other PE products/services to appropriate internal teams. • Serve as a mentor and technical resource for colleagues by acting as liaison between global technical services, training teams, and the North American service organization to disseminate product updates, service notices, lessons learned, and other best practices. • Support operational excellence by adhering to documented procedures and maintaining accurate, complete, and timely service records. Ensure documentation quality enables effective handoffs, trend analysis, and timely escalation of emerging issues. • Participate in company offered training and development programs to support continuous improvement of technical expertise and soft skills. Training formats may include virtual or live classroom training, hands-on service location visits, field engineer shadowing, and travel as needed • Support additional cross-functional or special initiatives based on business needs as interest and workload allow. Contribute expertise in areas such as training/mentoring, SOP/documentation improvement, and/or data analysis. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time. Critical Skills: • Sound technical knowledge in all Atomic Spectroscopy product lines supported, including applications knowledge, and including proficiency in all software platforms of associated supported equipment. • Ability to apply sound judgment and critical‑thinking skills to complex technical problems, using structured, stepwise diagnostic reasoning and root‑cause analysis, with the ability to mentally model and visualize system behavior without direct access to guide effective remote troubleshooting and resolution. • Ability to safely and professionally execute technical work in accordance with written and verbal instructions, including interpreting technical bulletins and service manuals, working effectively under time constraints, maintaining focus and situational awareness, and adhering to universal precautions when working with potential electrical, chemical, radiologic, and biologic hazards. • Proficiency with standard computing tools to document work, analyze information, and generate reports, along with the ability to communicate complex technical information clearly and effectively with customers, peers, managers, and other technical support professionals. Basic Qualifications: • Bachelor’s degree or equivalent in Biology, Chemistry, Electronics, or related discipline • Five (5) years experience in a support, service, or an analytical laboratory environment performing duties of a product end user or service technician using atomic spectroscopy instrumentation. Experience with at least two (2) of the following product technologies: AA, ICP-OES, ICP-MS Preferred Qualifications: • Ten (10) years experience in a support, service, or an analytical laboratory environment performing duties of a product end user or service technician using atomic spectroscopy instrumentation. Experience with all three (3) of the following product technologies: AA, ICP-OES, ICP-MS, is desired • Certification through company‑provided training on PerkinElmer instrumentation and software products, or equivalent hands‑on professional experience supporting PerkinElmer systems, is desired. Working Environment: • Primary work environment is a home office or office based setting, supporting customers remotely via phone, email, and computer based systems for a majority of the role. • Work is primarily sedentary and computer focused, requiring extended periods of concentration, phone communication, and use of standard office equipment. Must be able to remain in a stationary position more than 25% of the time • Job pace may be fast moving, with periods of high workload depending on customer demand and escalations. • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. • Occasional travel may be required for training, team meetings, or visits to customer sites or company training facilities. During these activities, work may take place in laboratory or controlled environments requiring the use of personal protective equipment (PPE) such as lab coats and safety glasses. • When present in laboratory or service locations, the role may involve: 1) Moving between labs, corridors, and adjoining rooms, 2) Standing, bending, squatting, stretching, reaching, or working with instruments, tools, or controls, 3) Lifting or moving items typically up to 25 pounds, with infrequent lifting of heavier items as needed • Potential exposure to laboratory hazards including chemicals, biological materials, temperature extremes, or regulated waste may occur during training or site visits. All activities are performed in accordance with applicable health, safety, and environmental regulations. • Depending on assignment, employees may be required to complete medical clearance, respiratory protection training, and fit testing to support work in controlled environments during training or onsite activities. The annual compensation range for this full-time position is $90,000 to $100,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

Perform on-site installations, maintenance, and repairs of complex equipment while providing customer support and training. | Requires experience repairing laboratory equipment, strong interpersonal skills, and ability to work in lab environments with some travel. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Field Service Engineer (Field Remote - San Antonio, TX) Location(s) US Remote - TX Job Description The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Seeking engineers for Remote Field roles servicing customers located in the San Antonio, TX area. Job Responsibilities: • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators. • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process. • Attend higher level certification through participation in company sponsored training & development offerings • Complete all administrative tasks, including but not limited to time reporting and assigned training. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time Critical Skills: • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately. • Technical critical thinking skills and attention to detail. • Outstanding customer service skills complemented by an ability to listen to and interpret client requests. • Aptitude for technical and practical matters. • MS Office skills: Outlook, PowerPoint, Word. • Excellent team player with a customer satisfaction focus. • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards. Basic Qualification: • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR • High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software • Vendor issued certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided). • Valid driver’s license and safe motor vehicle operation. Working Environment: • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. • Job pace may be fast and job completion demands may be high. • Must be able to remain in a stationary position more than 25% of the time. • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $70,200.00 to $80,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Perform on-site installation, maintenance, and repair of complex equipment while providing customer support and training. | Requires experience repairing laboratory equipment, strong interpersonal skills, and ability to travel and work in lab environments. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Field Service Engineer (REMOTE FIELD- Jacksonville and Gainesville, FL) Location(s) US Remote - FL Job Description The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote field role servicing customers located in Jacksonville and Gainesville, FL Job Responsibilities: • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators. • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process. • Attend higher level certification through participation in company sponsored training & development offerings • Complete all administrative tasks, including but not limited to time reporting and assigned training. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time Critical Skills: • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately. • Technical critical thinking skills and attention to detail. • Outstanding customer service skills complemented by an ability to listen to and interpret client requests. • Aptitude for technical and practical matters. • MS Office skills: Outlook, PowerPoint, Word. • Excellent team player with a customer satisfaction focus. • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards. Basic Qualification: • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR • High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software • Vendor issued certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided). • Valid driver’s license and safe motor vehicle operation. Working Environment: • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. • Job pace may be fast and job completion demands may be high. • Must be able to remain in a stationary position more than 25% of the time. • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $60,000 - $79,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Perform on-site installation, maintenance, troubleshooting, and repair of complex equipment while supporting customers. | Requires technical repair experience, customer service skills, and ability to work on-site with some travel. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Field Service Engineer (FIELD REMOTE, Los Angeles CA) Location(s) US Remote - CA Job Description The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The Field Engineer will instruct customers in the operation and maintenance of the system and serve as company liaison with customer on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location: Remote Field role servicing customers located in Los Angeles, CA area. Includes a company vehicle which can be used per personal use. Job Responsibilities: • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators. • Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades. • Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads. • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process. • Attend higher level certification through participation in company sponsored training & development offerings • Complete all administrative tasks, including but not limited to time reporting and assigned training. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time Critical Skills: • Outstanding interpersonal, written, and verbal skills, demonstrating the ability to communicate information clearly and accurately. • Technical critical thinking skills and attention to detail. • Outstanding customer service skills complemented by an ability to listen to and interpret client requests. • Aptitude for technical and practical matters. • MS Office skills: Outlook, PowerPoint, Word. • Excellent team player with a customer satisfaction focus. • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints, maintain alertness and concentration, and work safely with potential hazards. Basic Qualification: • BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR • High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software • Vendor issued certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code • Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone are company provided). • Valid driver’s license and safe motor vehicle operation. Working Environment: • Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. • Job pace may be fast and job completion demands may be high. • Must be able to remain in a stationary position more than 25% of the time. • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). • Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. • Employee may be required to handle hazardous waste according to local, state, and federal regulations. Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $71,760.00 to $90,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Design and govern a global external workforce program ensuring compliance, cost efficiency, vendor performance, and stakeholder alignment across multiple regions. | 7+ years in external workforce or contingent labor program management with MSP/VMS experience, strong compliance knowledge, financial and stakeholder management skills, and preferably certifications like CCWP or PMP. | Role Overview The Global External Workforce (EW) Program Manager will own the design, governance, and continuous improvement of our global external workforce strategy. This role ensures alignment between corporate strategy and workforce needs while managing compliance, cost efficiency, vendor performance, and stakeholder experience. Operating at the intersection of Talent Acquisition, HR, Procurement, Legal, Finance, and IT, the Global EW Program Manager is accountable for building a best-in-class external workforce program that enables scalability, operational efficiency, and risk mitigation across all geographies. Responsibilities: Program Strategy & Governance • Design, implement, and scale a global External Workforce program to meet evolving business needs. • Develop and manage program governance, global policy frameworks, SOPs, and best-practice service delivery models. • Create and monitor global SLAs and KPIs to ensure program effectiveness, compliance, and adoption. • Maintain competitive awareness of industry trends, benchmarking, and best practices—particularly within life sciences and diagnostics—to continuously evolve the program. Stakeholder & Partner Management • Serve as the primary point of contact for MSP and VMS partners, ensuring service quality, compliance, cost containment, and customer satisfaction. • Build trusted partnerships with cross-functional stakeholders (Talent Acquisition, HR, Procurement, Legal, IT, Finance, Compliance, and business leaders). • Lead training, change management, and communications to ensure adoption and compliance across all regions. • Act as internal escalation point for complex EW issues. Vendor & Supplier Oversight • Select, negotiate, and manage supplier contracts (including permanent placement agencies, payroll providers, and staffing vendors). • Monitor supplier performance using standardized scorecards and drive continuous improvement through quarterly business reviews. • Partner with MSP to develop a preferred supplier model that advances diversity, cost efficiency, and quality delivery. • Lead global RFPs for VMS/MSP and other vendor services as needed. Compliance & Risk Management • Ensure adherence to global, regional, and local laws regarding worker classification (1099, payrolled, SOW, staff augmentation, etc.). • Drive audit readiness, risk mitigation, and accurate worker classification across all geographies. • Oversee onboarding and offboarding processes for non-employees to ensure compliance with company values, policies, and external regulations. Data, Analytics & Continuous Improvement • Leverage program data to deliver executive dashboards, compliance reporting, and cost analyses. • Identify trends and opportunities for efficiency gains, cost savings, and quality improvement. • Develop predictive workforce insights that inform business and talent strategy. Basic Qualifications: • Bachelor’s Degree in Human Resources, Business, Supply Chain, or related field. • 7+ years of progressive experience in external workforce, contingent labor, or talent acquisition program management. • 3+ years of direct experience managing MSP and/or VMS providers, including global integrations. • Proven expertise in worker classification, compliance, and regulatory requirements across multiple regions (North America, EMEA, APAC, LATAM). • Demonstrated ability to lead cross-functional initiatives, manage escalations, and influence senior stakeholders. • Strong financial acumen with experience managing rate cards, budgets, and supplier contracts. • Excellent communication and presentation skills, with the ability to create executive-ready reporting. Preferred Qualifications: • Advanced degree (MBA, Master’s in HR, Business, or related field). • Certified Contingent Workforce Professional (CCWP), Certified External Workforce Professional (CEWP), or PMP certification. • Deep knowledge of global labor laws and co-employment risk mitigation. • Experience leading RFPs, supplier negotiations, and vendor governance frameworks. • Familiarity with life sciences and diagnostics industries. • Proficiency with Workday and VMS platforms (Beeline, Fieldglass, Wand), including system integrations. • Advanced skills in Microsoft Office and analytics tools such as Tableau or Power BI. • Demonstrated success driving supplier diversity and inclusive workforce strategies. The annual compensation range for this full-time position is $103,480 to $155,480. Final base pay will be determined by factors including internal equity, work location, and individual qualifications such as skills, experience, and education.

Design and govern a global external workforce program ensuring compliance, cost efficiency, vendor performance, and stakeholder satisfaction across multiple regions. | 7+ years in external workforce or contingent labor program management, 3+ years managing MSP/VMS providers, expertise in worker classification and compliance, strong financial and communication skills. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Global External Workforce Program Manager (REMOTE New England) Location(s) Shelton, US Remote - CT, US Remote - MA, US Remote - ME, US Remote - NH, US Remote - NJ, US Remote - NY, US Remote - RI, US Remote - VT Role Overview The Global External Workforce (EW) Program Manager will own the design, governance, and continuous improvement of our global external workforce strategy. This role ensures alignment between corporate strategy and workforce needs while managing compliance, cost efficiency, vendor performance, and stakeholder experience. Operating at the intersection of Talent Acquisition, HR, Procurement, Legal, Finance, and IT, the Global EW Program Manager is accountable for building a best-in-class external workforce program that enables scalability, operational efficiency, and risk mitigation across all geographies. Responsibilities: Program Strategy & Governance • Design, implement, and scale a global External Workforce program to meet evolving business needs. • Develop and manage program governance, global policy frameworks, SOPs, and best-practice service delivery models. • Create and monitor global SLAs and KPIs to ensure program effectiveness, compliance, and adoption. • Maintain competitive awareness of industry trends, benchmarking, and best practices—particularly within life sciences and diagnostics—to continuously evolve the program. Stakeholder & Partner Management • Serve as the primary point of contact for MSP and VMS partners, ensuring service quality, compliance, cost containment, and customer satisfaction. • Build trusted partnerships with cross-functional stakeholders (Talent Acquisition, HR, Procurement, Legal, IT, Finance, Compliance, and business leaders). • Lead training, change management, and communications to ensure adoption and compliance across all regions. • Act as internal escalation point for complex EW issues. Vendor & Supplier Oversight • Select, negotiate, and manage supplier contracts (including permanent placement agencies, payroll providers, and staffing vendors). • Monitor supplier performance using standardized scorecards and drive continuous improvement through quarterly business reviews. • Partner with MSP to develop a preferred supplier model that advances diversity, cost efficiency, and quality delivery. • Lead global RFPs for VMS/MSP and other vendor services as needed. Compliance & Risk Management • Ensure adherence to global, regional, and local laws regarding worker classification (1099, payrolled, SOW, staff augmentation, etc.). • Drive audit readiness, risk mitigation, and accurate worker classification across all geographies. • Oversee onboarding and offboarding processes for non-employees to ensure compliance with company values, policies, and external regulations. Data, Analytics & Continuous Improvement • Leverage program data to deliver executive dashboards, compliance reporting, and cost analyses. • Identify trends and opportunities for efficiency gains, cost savings, and quality improvement. • Develop predictive workforce insights that inform business and talent strategy. Basic Qualifications: • Bachelor’s Degree in Human Resources, Business, Supply Chain, or related field. • 7+ years of progressive experience in external workforce, contingent labor, or talent acquisition program management. • 3+ years of direct experience managing MSP and/or VMS providers, including global integrations. • Proven expertise in worker classification, compliance, and regulatory requirements across multiple regions (North America, EMEA, APAC, LATAM). • Demonstrated ability to lead cross-functional initiatives, manage escalations, and influence senior stakeholders. • Strong financial acumen with experience managing rate cards, budgets, and supplier contracts. • Excellent communication and presentation skills, with the ability to create executive-ready reporting. Preferred Qualifications: • Advanced degree (MBA, Master’s in HR, Business, or related field). • Certified Contingent Workforce Professional (CCWP), Certified External Workforce Professional (CEWP), or PMP certification. • Deep knowledge of global labor laws and co-employment risk mitigation. • Experience leading RFPs, supplier negotiations, and vendor governance frameworks. • Familiarity with life sciences and diagnostics industries. • Proficiency with Workday and VMS platforms (Beeline, Fieldglass, Wand), including system integrations. • Advanced skills in Microsoft Office and analytics tools such as Tableau or Power BI. • Demonstrated success driving supplier diversity and inclusive workforce strategies. The annual compensation range for this full-time position is $103,480 to $155,480. Final base pay will be determined by factors including internal equity, work location, and individual qualifications such as skills, experience, and education. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Lead strategic growth and relationship management of major global accounts, drive revenue and client satisfaction, and collaborate cross-functionally to ensure service delivery excellence. | 15+ years in life sciences, biotech, or technical consulting with experience managing large accounts, strategic thinking, commercial acumen, and proficiency with CRM/PSA tools. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title VP, Client Engagement Location(s) US Remote - IL Summary The Vice President of Client Engagement (VP, CE) is a senior executive responsible for the strategic growth, relationship management, and operational excellence of 2–3 globally significant accounts. This role is pivotal in ensuring the firm is positioned as a trusted advisor and supplier across client organizations. The VP, CE drives revenue growth, fosters deep client relationships, and ensures the successful delivery of services through executive-level engagement and cross-functional collaboration. The VP, CE brings deep credibility, extensive networks, and influence within the accounts they serve. They will work closely with regional leaders, Principal Consultants, and delivery teams to build trust, align services with client needs, and surface new opportunities. This role will be expected to be billable on active projects within accounts between 20-40% to maintain visibility, support project launches, and guide executive-level touchpoints. Key Responsibilities Strategic Account Leadership • Develop and execute multi-year strategic account plans aligned with client business objectives and industry trends. • Conduct quarterly SWOT analyses and competitive benchmarking to refine account strategies. • Establish and maintain executive sponsorship alignment between client and company leadership. Client Engagement & Governance • Facilitate executive steering committees and governance forums to ensure alignment and transparency. • Implement structured feedback loops (e.g., Net Promoter Score, Voice of the Customer) to continuously improve service delivery. • Lead crisis management and issue resolution with a focus on preserving long-term relationships. Revenue Growth & Pipeline Conversion • Set and achieve annual revenue targets for each account, with clear KPIs for upsell and cross-sell initiatives. • Identify and pursue whitespace opportunities through proactive needs assessments and solution co-creation. • Lead strategic pursuits, including RFP responses, solution design, and executive presentations. Collaboration & Intelligence Sharing • Chair regular account team meetings to align on goals, share insights, and coordinate execution. • Ensure knowledge transfer and best practices are documented and disseminated across teams. • Champion the use of CRM/PSA tools to maintain data integrity and visibility into account health. Internal Governance & Program Participation • Actively contribute to company-wide strategic initiatives, including service innovation and market expansion. • Lead or participate in internal task forces focused on client experience, or operational excellence. • Mentor high-potential talent and contribute to succession planning efforts. Metrics for Success Metric Target Account Revenue Growth ≥ X% YoY growth per account Pipeline Conversion Rate ≥ X% of qualified opportunities Client Advocacy Score NPS ≥ X; ≥ X client testimonials/year Engagement Cadence X% execution of QBRs and executive check-ins Project Success Rate ≥ X% on-time, on-scope project launches with client satisfaction ≥ X Internal Contributions Active participation in ≥ X strategic initiatives or mentorship programs annually Experience Required • Education: Bachelor’s Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience). • Industry Expertise: 15+ years in life sciences, biotech, or technical consulting with a strong understanding of regulatory environments, R&D, manufacturing, and commercialization. • Client Leadership: Proven track record of managing $10M+ accounts with complex stakeholder ecosystems. • Strategic Thinking: Ability to synthesize market trends, client needs, and internal capabilities into actionable strategies. • Commercial Acumen: Deep experience in consultative selling, contract negotiation, and value-based pricing. • Operational Excellence: Familiarity with delivery models, project governance, and performance metrics in a professional services context. • Technology Proficiency: Experience with CRM/PSA platforms (e.g., Salesforce, Certinia), data visualization tools, and collaboration platforms. Other Required • High degree of technical competence and creativity • Travel as necessary for business continuity. PerkinElmer/Project Farma is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer/Project Farma is committed to a culturally diverse workforce. Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license. The annual compensation range for this full-time position is $200,000 to $225,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Lead and manage client-facing project delivery teams, develop site strategies, drive business growth, oversee technical project execution, and mentor team members to ensure client satisfaction and operational excellence. | Requires 8+ years in life sciences/pharmaceuticals with 6+ years managing teams and business development experience, strong technical and leadership skills, and ability to travel as needed. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleManager, PF Project Delivery Location(s)US Remote - NC Position Summary: The Manager, Operations is responsible for the technical performance of projects and the business development expansion of services at partner accounts. In this billable client facing role, they will identify, train, develop, coach, and mentor technical teams developing high performing project engineers and consultants. The Manager, Operations is responsible for client relationship management and acts as client liaison during delivery of Project Farma service engagements. They are strategically focused and responsible for client satisfaction through project delivery while maintaining and growing client relationships. The Operation Manager will be able to identify additional opportunities to provide new and added services for the mutual benefit of the client and the organization. They will also keep abreast of market and technology trends through industry groups. Success in this role requires proven technical expertise combined with the continued development of business opportunities, advanced people and team-building skills, and a consulting mindset to deliver technical and business solutions that align with our Patient Focused and People First mindset. All roles within Project Farma will lead with a Servant leadership mentality, exemplifying the Project Farma culture of philanthropy, teamwork, training and development and commitment to the patient as the foundation of our teams’ and partners’ long-term success. Essential functions of the position: Site Strategy: Develop and own the site strategy to position the firm as a leader in CQV services. Create a strategic roadmap to drive site growth and align with firm objectives. Proactively identify client needs to foster site expansion. Build and maintain strong relationships with key stakeholders (e.g., client executives, decision-makers) to secure long-term partnerships. Business Growth & Development Drive site-level business expansion and development with a strategic focus to expand services and opportunities. Work with Project Leads to maintain dashboards and pursue expansion opportunities. Own project extensions, proposal generation, and provides critical input into site RFPs. Actively participate in industry events to build a local network and collaborate with the Market Director to expand client portfolios and secure high-value contracts. Monitor and achieve operational KPIs and targets. Identify and plan opportunities to connect Project Farma’s Patient Focus mindset to our Partners. Review and populate site dashboards providing direction resulting in project health and expansion opportunities. Lead, oversee, and execute client project initiatives allowing for the identification of new and added services for the mutual benefit of the client and organization. Support, review, and analyze Business Development, Project Delivery and Team Member activities. Support in the development, implementation, and execution of strategic plans to meet the Project Farma business development and growth targets. Collaborate across Project Farma practice teams to develop solutions for joint business opportunities that meet business and client objectives. Monitor and manage budgets and planning needs to meet the necessary project requirements. Support the maintenance of new and existing client accounts, focusing on project delivery and actively seeking account growth. Work with client’s business/technical leadership to facilitate workflow development, project scope development and risk assessment, issue resolution and work forecasting and planning. Provide direction and innovation in service and/or process improvement, cost reduction and recommendations for business process optimization. Remain current with the latest trends in the biomanufacturing industry and implement strategies that leverage changes in the marketplace into new business opportunities. Thorough understanding of our target industries including how each sector works together, interdependence, emerging trends, and key challenges. Maintain business development data within customer relationship management (CRM) system. Support strategic creation of cross site / cross account business development tools creating a force multiplier impact. Attend and represent Project Farma at ISPE or other networking events. Leadership & Talent Development Oversee the career development and performance of the entire site team. Coach, mentor, and develop team leads to prepare them for leadership roles. Develop and maintain succession plans for team or project leads. Partner with Market Directors to share best practices across sites. Lead a high-performing team, fostering accountability, excellence, and collaboration, while setting performance goals and enhancing retention. Manage teams at various client sites/locations to ensure consistency of technical services, compliant with client and Project Farma’s processes and standards and responsiveness to both client and employee requirements. Collaboratively identify and implement employee performance and development plans to meet individual development and organizational growth goals. Direct and manage teams executing projects within the Project Farma practice areas with overall responsibility for technical solutions, cost, quality, and client satisfaction. Strategically assign team members to accounts for mutual benefit and identify Team Member succession planning to maximize the readiness of future leaders. Lead initiatives and projects by ensuring Team Members understand team and individual goals and responsibilities, managing priorities and ensuring timely and high-quality completion of work. Subject Matter Expert who provides technical direction, training, career development and performance assessments to ensure high quality delivery. Identify Professional Development opportunities for Team Members to develop their skills. Build and maintain high performing teams ensuring successful account management and growth. Strategically identify talent needs and follow through with support of the recruitment and talent acquisition process. Mentor, train, and coach team members in client engagement, relationship management, and leadership. Resource Management Drive resourcing decisions for the site and collaborate with the Market Directors to ensure optimal staffing. Consult with the Market Director to forecast future resource needs and maintain a forward-looking resource plan. Proactively manage resource utilization and team mix to ensure high-quality project delivery within budget. Support project direction and strategy based on client vision and expected outcomes throughout the entire project delivery life cycle without oversight. Support and identify resource planning, as well as define project objectives and requirements necessary to structure a project or activity. Analyze, identify trends, and ensure performance of PO management tools; managing burn rates; need for new proposals and proactively communicate PO performance. Proactively identify and ensure success through earned value analysis for clients and maximizing performance for Project Farma. Drive efficiency through team member utilization and support cross-account / cross-region allocations. Technical Delivery Oversee technical delivery for site or market projects, ensuring high-quality outcomes. Ensure appropriate staffing to meet project requirements and client expectations. Builds dependence as a technical SME to the client and serves as an escalation point for technical issues. Ensure delivery of high-quality GMP Engineering services that meet client specifications and regulatory standards. Own and delegates project execution, ensuring timelines and budgets are met. Continually develop technical aptitude of Project Farma’s core services within the life science space including but not limited to: Capital Project Management, including Project Controls and Scheduling, Facility Builds, Tech Transfers, Validation Life Cycle, including Commissioning and Qualification, Process Validation, Computer System Validation, Quality, Regulatory, and Compliance, GxP Automated Systems, Quality Control, including Clinical and Commercial. May be requested to assist with Project Controls and Scheduling to include, Budget estimates, Detailed project schedules and milestones, Feasibility estimates, risks, forecasts and scenario analysis, and Project cost reports and trend analysis Operational Performance & Billability Maintain 100% individual billability while ensuring the site or market team achieves forecast hours and targets. Ensure team performance aligns to billable hours in support of operational goals. Education and Experience Required: Bachelor’s Degree (and/or Masters) in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience). 8 years minimum; advanced therapy, life science, pharmaceutical, or biotech experience. 6 years minimum; managing high-performing teams. 6 years minimum; business development, lead generation, or sales experience. Other Required: Travel as needed to fulfill Business Development and Team Member initiatives. Experience operating as a trusted strategic advisor to organization decision-makers on short and long-term organizational initiatives. Experience translating client visions to set the direction, frame the project, provide clarity to direct reports and client, and deliver results Proven technical/managerial capabilities in developing solutions to engineering and business problems and managing deliverables and client expectations Key Competencies: Change Management: Anticipate the impact of change, identify and communicate the need for change and successfully implement, promote, and execute the acceptance of change across the organization in alignment with strategic goals and initiatives. Strategic Prioritization and Decision Making: Consider multiple options, weigh the potential outcomes and risks associated, and choose the most appropriate solution. Clear understanding of the organization’s overall strategy, goals and vision and an evaluation of external factors such as market and industry trends and competitor analysis and the potential impact on organizational strategy. Commit to and execute strategic priorities in alignment with changing business needs. Agility: Identify and progress in an ambiguous, complex, innovative and constantly changing environment. Foster adaptation and value creation through execution of strategic activities in alignment with market and industry trends. People Management: Create partnerships, build trust and credibility with Team Members. Hold Team Members accountable to a high quality of performance, customer focus, and prioritization of deliverables. Retain Team Members through developing their strengths, communicating expectations, providing mentorship, coaching, and encouraging and inspiring others. The annual compensation range for this full-time position is $105,000 to $140,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce. Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.

The Senior Customer Support Engineer will install, maintain, validate, and repair various analytical instruments while providing best-in-class service. This role requires effective communication with customers to understand their analytical workflows and enhance service offerings. | Candidates must have a Bachelor's degree in a relevant field and at least 5 years of direct experience in laboratory equipment repair. Strong technical skills and the ability to work under time constraints are essential. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleSenior Customer Support Engineer Location(s)US Remote - MD Job Responsibilities: Install, maintain, validate, and repair Waters UPLC (Alliance, Acquity; I class, H series, M series, Bio Inert series, UPC2), Agilent HPLC (1200 series, 1290 series), Waters and Agilent Mass Spec instrumentation within customer dept. with best-in-class service. Serve as primary support for the Site Leader for the overall operation of the site. This role will require a high level of self-management and completion of objectives. Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols. Deliver customer familiarization for instrument operation and maintenance to support customer instrumentation, primarily focused on departmental LC and mass spectrophotometer instrumentation and program requirements. Communicate service offerings including training, support, software, laboratory services products and field upgrades Partner with our customers to understand their analytical workflow and applications, and enhance the existing LAMP program offerings Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards Contribute to account profitability through efficient execution and service delivery Perform timely uploads and downloads of required service data to ensure the integrity of service system(s) Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc. Proactively develop technical and soft skills to maintain and enhance PerkinElmer’s value proposition to the customer Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process Seek higher level certification through participation in company sponsored training & development offerings Complete all administrative tasks to include but not limited to time reporting, assigned training, etc. Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time Critical Skills Must have extremely high skillset in Reverse phase and Normal Phase chromatography and be a subject matter expert in Waters Acquity and Alliance platforms. Other analytical platforms are a bonus Strong interpersonal skills; strong team player with customer satisfaction focus Ability to follow written and verbal directions Read and understand technical bulletins and service manuals Work under time constraints Maintain alertness and concentration Work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions Ability to operate personal computer to enter data and generate reports Outstanding interpersonal, written, and verbal skills demonstrating the ability to communicate information clearly and accurately with others in a clear and concise manner. Basic Qualifications: Bachelor’s degree in applied science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR High School Diploma plus 10+ years direct experience with repair of laboratory equipment Preferred Qualifications: Experience using Microsoft 365 Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base. Must have a valid driver’s license. While performing the duties of this position you must always maintain safe motor vehicle operation Vendor issued certification on relevant laboratory equipment Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code The annual compensation range for this full-time position is $100,000 to $110,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce. Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.

The Senior Project Engineer II will work collaboratively with clients and team members to support biomanufacturing projects throughout the engineering lifecycle. They are responsible for delivering high-quality work and maintaining long-term relationships with clients while focusing on Project Farma’s mission. | Candidates should have 2-3 years of experience in consulting or engineering services and a Bachelor’s Degree in Life Science, Engineering, or a related discipline. A willingness to travel up to 100% is also required. | When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job TitleSenior Project Engineer II Location(s)US Remote - NC The Senior Project Engineer is a fully billable role that will work collaboratively with clients, vendors, contractors, and other Team Members to support projects related to biomanufacturing across the entire engineering lifecycle. The Senior Project Engineer is responsible for delivering high quality work, forming and maintaining valuable, long-term relationships with our clients, and continually strengthening their technical and industry knowledge. They will maintain a strong focus on Project Farma’s Patient Focused and People First mindset. All roles within Project Farma will lead with a Servant leadership mentality, exemplifying the Project Farma culture of philanthropy, teamwork, training and development and commitment to the patient as the foundation of our teams’ and partners’ long-term success Essential Functions: Site Strategy Support the execution of site strategy under the direction of the Site Lead, contributing to specific project tasks that align with Project Farma’s services. Perform assigned tasks to meet strategic objectives, such as preparing and executing CQV Protocols Identify and reports client needs or project challenges to the Site Lead for further action. Maintain professional relationships with project team members and client POCs at the operational level (e.g., technicians, engineers) to facilitate task completion. Business Growth & Development Contribute to project-level success by delivering high-quality work that supports business growth opportunities. Provides data or insights (e.g., project progress, risks) to the Site Lead for inclusion in dashboards or expansion discussions. Participate in project tasks that support extensions or proposals, such as preparing deliverables for clients. Build meaningful internal and external relationships. Possess a solid understanding of the industry and our position within it. Present Project Farma as a service to clients as needed. Attend networking events within the industry. Communicate with clients in a professional manner. Ensure any client feedback or opportunities identified are being escalated properly. Talent Development Focus on professional development and support team collaboration under the Site Leads guidance. Seek mentorship from leaders to improve technical and professional skills. Share technical knowledge with peers to support project delivery. Report personal career goals or retention concerns to the Site Lead Resource Management Provide input on task-level resource needs to the Site Lead to support project delivery. Report workload or skill gaps within assigned tasks. Assist in maintaining project schedules by communicating resource constraints. Technical Delivery Create alignment with cross-functional client departments including but not limited to Validation, Manufacturing, Quality, Supply Chain, Engineering and Project Controls Communicate updates internally in a timely manner and relay in-field project decisions to highlight long-range, down-stream project and team impacts. Provide hands-on support and troubleshooting for clients navigating the engineering life cycle of cutting-edge equipment and manufacturing processes. Perform due diligence on system and subject domains to generate high-quality project deliverables. Execute specific technical tasks within a project, ensuring high-quality deliverables. Perform CQV tasks, such as protocol development or equipment testing, under the Site Lead’s guidance. Report technical issues to the Site Lead and support resolution efforts. Ensure tasks meet client specifications, regulatory requirements (e.g., FDA, GMP), and industry standards. Author technical documents such as SOPs, requirements specifications, testing protocols, summary reports, etc. Identify and close individual knowledge gaps with support from other team members, leads, or resources as needed. Execute system and process validation protocols by using GxP best practices. Proactively identify and escalate roadblocks and utilize critical thinking skills and knowledge of problem-solving skills to identify creative solutions to those problems and roadblocks. Support necessary billables as forecasted by site dashboards on billable targets per month. Maintain internal site tools such as site dashboards, deliverable trackers, etc. Continually develop technical aptitude of Project Farma’s core services within the life science space including but not limited to: Capital Project Management, Facility Builds, Tech Transfers, Validation Life Cycles including CQV and Computer system Validation, Quality, Regulatory and Compliance, GxP Automated Systems, and Quality Control including clinical and commercial. General understanding of Earned Value Analysis (EVA) and PO management tool Analyze complex project data and then deliver clear, articulate and concise messages in a compelling manner to support decision making. May be requested to assist with Project Controls and Scheduling to include; Budget estimates, detailed project schedules and milestones, feasibility estimates, risks, forecasts and scenario analysis and project cost reports and analysis. Operational Performance & Billability Maintain 100% individual billability by completing assigned project tasks. Escalate any roadblocks on achieving billable targets to the site lead. Leadership and Philanthropy Contribute to and embody our Patient Focused and People First mission through the involvement in professional development and philanthropic opportunities. Actively seek out opportunities to enhance Project Farma’s culture, support internal initiatives, and begin to develop servant leadership skills. Seeks opportunities to support the team and leadership. Actively request continuous feedback in order to develop and seek out opportunities for improvement. Qualifications: Education and Experience Required: 2-3 years’ experience in consulting and/or engineering services. Bachelor’s Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent work experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience). Other Required: Full-time on-site client presence Willingness to travel up to 100% or as required. Key Competencies: Customer Focused: Identify, prioritize and escalate client needs and recognize constraints. Seeks to find out more about our clients, build meaningful relationships with clients, and provide excellent service towards the customer. Problem Solving: Identify key components of problems, generate and evaluate proposed solutions or mitigation plans, and choose the most appropriate option with minimal oversight. Teamwork and Collaboration: Active participant in team environment and works together towards a common vision and/or goal. Encourages and embraces cooperation and collaboration. Initiative: Completes deliverables or work unassisted. Takes responsibility for their own time and productivity. Actively seeks out new things to learn. Flexibility and Adaptability: Responds positively to change and adapt to new situations quickly. Able to take on a diverse range of tasks while remaining equally effective. Handles competing demands, overcomes setbacks, welcomes, and learns from constructive feedback. Integrity: Demonstrates commitment to corporate and personal values. Takes accountability for their actions, decisions, and work. Exhibit a high standard of ethics. Builds and maintains trust and good working relationships. Demonstrates honesty and truthfulness at all times. Accountability: Demonstrates a high level of self-awareness. Holds self and others accountable for measurable high-quality, timely, and effective results. Determines objectives, sets priorities, and delegates work through to the end. PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce. Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow. Join us today.