Pearson

Design, build, and maintain services and frontends while leading feature delivery and mentoring engineers. | 7+ years experience with proficiency in Ruby on Rails, React, AWS, PostgreSQL, system design, scalability, and communication. | Senior Software Engineer   About the role  We're looking for a Senior Full-Stack Software Engineer to join the Enterprise Learning & Skills (ELS) engineering team and help build, scale, and evolve a large-scale, API-driven platform used globally to issue and verify digital credentials. This is a hands-on role for an experienced engineer who will own significant parts of the platform today, help design and build new systems and features, and raise the technical bar for the team. You'll work closely with other senior engineers and technical leads, contribute to architectural decisions, and mentor earlier-career engineers. You'll be expected to write and review code regularly while also thinking ahead about how to reduce complexity and improve the health of the systems you own. As the platform grows, you'll help evolve it by standing up and supporting new services and capabilities, including services delivered in partnership with external vendors.     What you'll do    * Design, build, and maintain Ruby on Rails services and APIs alongside modern JavaScript/React frontends, taking responsibility for their quality, performance, and reliability * Lead the design and delivery of complex, well-scoped features and systems end to end * Write clear, maintainable, well-tested code and reduce complexity by simplifying services, improving patterns, and paying down technical debt * Mentor junior engineers and level up the team through code reviews, feedback, and knowledge sharing * Evolve the platform to support new services and capabilities, including work across adjacent codebases and domains * Partner with external vendors and stakeholders across Product and Customer Success to turn requirements into sound technical solutions   * Use AI-assisted development tools for coding, testing, and debugging * Follow and promote best practices for secure, scalable, cloud-native web application development    What we're looking for  *  7+ years of professional software development experience * Proficiency with our core stack: Ruby on Rails, React, AWS, and PostgreSQL * Proven track record of making high-impact technical decisions in complex production environments, shipping well-tested code, and giving constructive code reviews * Excellent cross-functional communication, equally effective with engineers and non-technical stakeholders * Experience in software architecture, system design, and scalability with a strong hands-on background * Experience mentoring or supporting junior engineers * Experience with distributed or service-oriented systems and asynchronous, event-driven communication between services * Comfort working across more than one codebase and ramping quickly into unfamiliar systems  AI-Native Expectations You should be comfortable using AI tools to assist with coding, testing, documentation, and learning, and, importantly, exercising sound engineering judgment about their output. This means validating AI-generated code, knowing when to rely on it and when not to and staying curious about how AI can responsibly improve developer productivity across the team. Nice to Have * Hands-on experience designing, deploying, and operating production workloads on AWS and Azure * Experience building and improving CI/CD pipelines and automated deployment practices that raise delivery velocity across the team * Experience integrating with, or building alongside, third-party or vendor-delivered services * Strong understanding of web application security best practices with a track record of raising the security bar across a codebase * Experience with design systems, component libraries, or advanced frontend tooling * Experience with scalability, resilience, or performance work at scale * Experience with messaging or event-streaming systems such as Apache Pulsar or Apache Kafka     Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:     The minimum full-time salary range is between $150,000 - $180,000.   This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@pearson.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0].   Applications will be accepted through 7th of August. This window may be extended depending on business needs.

Design, develop, and deliver scalable enterprise software solutions with technical leadership and mentoring. | Bachelor's degree and 8+ years software engineering experience with expertise in cloud-native development and microservices. | Senior Software Engineer Location: United States (Remote) The Role The Senior Software Engineer is a senior individual contributor responsible for designing, developing, and delivering high-quality, scalable, secure, and reliable software solutions that support Pearson's Higher Education Digital (HED) products and platforms. This role requires deep technical expertise, strong architectural thinking, and the ability to lead complex technical initiatives across multiple teams and systems. The successful candidate will serve as a technical leader and subject matter expert, influencing engineering direction, driving modernization efforts, mentoring engineers, and collaborating with product, architecture, quality engineering, security, and operations teams. The role also requires a strong focus on operational excellence, cloud-native development, automation, and AI-assisted engineering practices to improve product quality, reliability, and delivery velocity. What You'll Own  The following responsibilities represent the general expectations for this role. Additional responsibilities may be assigned based on business needs. Overall Responsibilities Design, develop, test, deploy, and support enterprise-scale software applications and services. Lead complex technical initiatives spanning multiple systems, services, and engineering teams. Ensure software solutions meet the highest standards for quality, security, performance, maintainability, and reliability. Participate in and influence architecture and design discussions, providing technical recommendations and guidance. Drive adoption of modern software engineering practices, including CI/CD, automated testing, DevOps, observability, and cloud-native architectures. Leverage AI-assisted development tools and emerging technologies to improve engineering productivity and solution quality. Collaborate effectively with Product Management, Architecture, Security, Quality Engineering, and Operations teams to deliver business outcomes. Provide technical leadership through code reviews, design reviews, mentoring, and knowledge sharing. Troubleshoot and resolve complex production issues while driving root-cause analysis and preventative improvements. Identify risks, dependencies, and technical challenges and communicate them proactively to stakeholders. Provide realistic estimates and consistently meet delivery commitments. Contribute to platform modernization, cloud migration, scalability, security, and reliability initiatives. Continuously enhance domain expertise and stay current with industry trends, technologies, and best practices. Demonstrate accountability, ownership, professionalism, and alignment with Pearson values and ethical standards. Support operational excellence through participation in incident management and production support activities when required. MANAGERIAL RESPONSIBILITIES This position has no direct people-management responsibilities. However, the role is expected to: Provide technical leadership and mentorship to engineering teams. Influence engineering practices, architectural decisions, and technical direction. Act as a subject matter expert within the organization. Guide less experienced engineers through coaching and technical collaboration. About You  To perform this role successfully, an individual must be able to execute the responsibilities listed above effectively. The requirements below are representative of the knowledge, skills, and experience required. EDUCATION AND EXPERIENCE Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline. 8+ years of professional software engineering experience developing and supporting enterprise-scale applications and services. Demonstrated experience leading complex technical initiatives and delivering solutions across multiple teams. Proven experience designing, developing, deploying, and supporting cloud-native applications. Experience working within Agile software development environments. Strong experience collaborating with globally distributed engineering teams. Proven ability to influence technical decisions and drive engineering excellence without direct managerial authority. Experience supporting mission-critical production systems and customer-facing applications. Experience mentoring software engineers and promoting engineering best practices. KNOWLEDGE, SKILLS, AND ABILITIES Required: Strong understanding of Object-Oriented Programming (OOP), software design principles, and architectural patterns. Expert-level proficiency in one or more modern programming languages and frameworks, such as Java, Spring Boot, JavaScript/TypeScript, Node.js, Python. Strong experience with microservices, RESTful APIs, distributed systems, and event-driven architectures. Experience building and operating applications on cloud platforms, preferably AWS. Strong understanding of DevOps principles, CI/CD pipelines, and Infrastructure as Code. Experience with source control systems such as Git and modern development workflows. Experience with automated testing frameworks and quality engineering practices. Experience with containerization and orchestration technologies such as Docker and Kubernetes. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills. Ability to rapidly learn and adopt emerging technologies and share knowledge across teams. Strong understanding of security, performance optimization, reliability, and observability best practices. Preferred: Experience with AI-assisted software development tools and engineering productivity platforms. Experience with large-scale SaaS or enterprise platforms. Experience with monitoring and observability tools. Experience with cloud cost optimization and performance engineering. Familiarity with digital learning platforms, educational technology, or customer-facing digital products. Experience contributing to architectural roadmaps and technical strategy. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:       The minimum full-time salary range is between $110,000 - $140,000.   This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@pearson.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0].   Applications will be accepted through 30th June. This window may be extended depending on business needs.

Lead delivery and governance of statewide English language assessment programs coordinating cross-functional teams. | Requires proven experience delivering complex projects in regulated or educational environments and a project management qualification. | About Pearson  At Pearson, we add life to a lifetime of learning so everyone can realise the life they imagine. As the world's lifelong learning company, we help people build skills, make progress and transform their lives. In English Language Learning, our assessments — including PTE Academic, PTE Core and our Versant AI-scored tests — are trusted by governments, universities, employers and US state education agencies to make decisions that shape learners' futures.  The role  This project manager role underpins Pearson's US State Programs work within the ELL portfolio — specifically, the TELPAS and MOWR statewide English language assessments in Texas and Arizona, both underpinned by Versant automated spoken-scoring services. You'll drive delivery, governance and contractual control across these high-stakes programmes, working with experts in test development, automated scoring, psychometrics and technical development. You’ll also coordinate the managed exit from the AZELLA contract, and - as that work winds down - grow into the wider PTE portfolio and other government recognition initiatives. In summary, it's a delivery-led role, US-focussed, but within a global, matrixed environment, turning complex technical and scoring workflows into clear, manageable, deliverable plans.  What you'll do  * Lead delivery, governance and operational control across the TELPAS and MOWR statewide assessment programmes — managing contractual milestones, SOW deliverables, scoring-service dependencies, risk, budget and reporting obligations.  * Maintain delivery cadence across recurring annual cycles, live administrations, Versant AI engine-training windows and validation reporting.  * Own programme and project control: governance, RAID logs, dashboards and KPIs, with clear escalation of risks and issues.  * Coordinate across Versant AI Scoring Services, R&D, Test Development, Psychometrics, Engineering, Scoring Operations and Finance, plus external delivery partners.  * Coordinate the managed exit from the AZELLA contract — document archiving, lessons-learned and controlled data-deletion — while keeping ongoing programmes on track.  * Choose and adapt the right delivery approach (waterfall, Agile or hybrid), run retrospectives and lessons-learned, and support quality initiatives including ISO 9001 and ISO 27001.  * Coach colleagues in effective project management tools, disciplines and ways of working.  * As the role expands, support delivery across the wider PTE portfolio and contribute to government recognition and bidding activity.    What you'll bring  * Proven experience delivering complex projects or programmes, ideally in education, assessment or regulated environments.  * Comfort managing contractual delivery — SOW milestones, deliverables and reporting obligations — ideally in public-sector or statewide assessment contexts.  * A strong grasp of project governance, risk and issue management, and dependency planning.  * Confidence operating in global, cross-functional, matrixed teams, working alongside technical and psychometric colleagues.  * Fluency across both traditional and Agile / hybrid delivery approaches.  * A project management qualification (e.g. PMP/PMI, PRINCE2, M_o_R, Agile, equivalent) is required and we’re also looking for good experience running complex, cross-functional initiatives.  Competencies   * Project management leadership — owning and delivering complex projects end to end.  * Stakeholder management & communication — aligning and influencing senior, technical and external stakeholders with clear, structured messaging.  * Analytical thinking & problem-solving — making sense of complex delivery, contractual, psychometric and operational scenarios.  * Governance & delivery control — scope, risk and dependency management with an audit-aware mindset.  * Adaptability & continuous learning — thriving amid ambiguity, change and transition.  * Data & AI awareness — using dashboards, data visualisation and AI-scoring insight to sharpen reporting and delivery.    How you'll work Structured, proactive and delivery-focused, comfortable holding control and predictability through ambiguity and transition, and collaborative across functions and geographies.  Location & working pattern  US – Remote working 40 hours per week, with flexibility to support global (including UK) collaboration.  Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:    The minimum full-time salary range is between $120,000 to $135,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@pearson.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0]. Applications will be accepted through July 29, 2026. This window may be extended depending on business needs.

Design and maintain scalable cloud-native full-stack applications using React, Node.js, and Python while collaborating with cross-functional teams. | Over 5 years of software development experience with proficiency in React, Node.js, Python, AWS, and agile methodologies. | The Role   We are seeking a highly motivated Software Engineer to design, build, and maintain scalable, cloud‑native applications that deliver modern, intuitive user experiences. This role is ideal for an engineer who is comfortable working across the full technology stack and enjoys collaborating with cross‑functional teams to solve complex problems.   As a Full Stack Engineer, you will develop rich, responsive user interfaces using React while also contributing to backend services built with Node.js and Python. You will work with AWS to deploy, operate, and optimize applications following best practices for security, performance, and reliability. The role involves close collaboration with backend, data, and AI engineers to integrate data‑driven and AI‑enabled capabilities into end‑to‑end solutions.     What You'll Own   You will participate throughout the software development lifecycle, from design and implementation to testing, deployment, and production support. Success in this role requires strong technical fundamentals, ownership mindset, and the ability to work effectively in agile, collaborative environments.   Key Responsibilities * Build and maintain front‑end applications using React and modern JavaScript frameworks * Develop and integrate backend APIs and services using Node.js and Python * Deploy and support applications on AWS using CI/CD pipelines * Collaborate on data integrations and AI‑powered features * Write clean, testable, and well‑documented code   Required Qualifications * 5+ years of experience in software development * Strong experience with React, Node.js, Python, and AWS * Working knowledge of backend systems, APIs, and data integration * Familiarity with AI concepts or integrating AI‑enabled services * Experience working in agile, cross‑functional engineering teams   This is a hybrid work setup, where the candidate will be required to work up to three days onsite at our Hoboken office. Applications will be accepted through May 25. This window may be extended depending on business needs. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The full-time salary range for this role is between $100,000 - $115,000

Design and manage agentic-enabled program processes to support autonomy and alignment across teams. | Experience in program management, Agile, process improvement, and strong communication skills. | Job Title: Principal, Program Manager, OCTO Program Office Role Summary: The Principal Program Manager in the Office of the CTO’s (OCTO’s) Program Office plays a central role in driving shared ways of working across a portfolio of initiatives. This position is responsible for designing agentic-enabled processes that enable teams to operate with autonomy while remaining aligned to organizational priorities. The role emphasizes strong, transparent information flows across stakeholders and workstreams to support collaboration, shared understanding, and effective decision-making. Key to success is the ability to develop agentic solutions that enable program managers to drive value and for executives to get delivery insight. Additionally, the Program Manager designs experiences and frameworks that reinforce best practices in software development, Agile ways of working, and project controls, supporting consistency, predictability, and continuous improvement across OCTO’s portfolio. Key Responsibilities: • Design and evolve agentic-enabled solutions that balance autonomy, accountability, and adaptability across programs. • Establish and sustain clear, inclusive information flow frameworks that support timely, accurate, and actionable communication among stakeholders and delivery teams. • Develop, implement, and continuously refine shared processes and frameworks for program delivery, integrating Agile principles and project control practices. • Create and maintain transparent tracking and reporting approaches to support visibility into program progress, risks, dependencies, and outcomes. • Partner with cross-functional teams to gather, analyze, and synthesize data-driven insights that inform decisions and support strategic alignment. • Support operational effectiveness by identifying opportunities to improve efficiency, coherence, and learning across program execution. • Ensure program office activities remain aligned with OCTO’s strategic priorities and broader organizational goals. • Communicate program status, risks, insights, and recommendations in a clear, thoughtful, and accessible manner to senior leaders and stakeholders. • Define, track, and share KPIs and OKRs for programs and teams, supporting measurable progress and shared accountability. Desired Qualifications: • Ability to design and support agentic workflows, reporting and tracking systems, and data-informed practices. • Demonstrated experience in program management within technology-focused or transformation-oriented environments. • Strong experience with process improvement, change enablement, and cross-functional collaboration. • Solid understanding of Agile frameworks, the software development lifecycle, and project control approaches. • Experience defining, managing, and aligning KPIs and OKRs to strategic priorities across teams. • Strong communication, facilitation, and stakeholder engagement skills, with a collaborative leadership approach. Impact: To succeed in this space, the Principal Program Manager must be able to drive agentic solutions while understanding the needs and activities of program owners. This role supports the establishment of shared practices, agentic ways of working, and transparency across OCTO’s programs . By strengthening information flows, embedding Agile and project control principles, and supporting the effective use of KPIs and OKRs, the Program Manager helps enable informed decision-making, organizational learning, and resilience in a dynamic technology environment. Skills: • Agentic Development • Analytical Thinking • Business Acumen • Interpersonal Effectiveness • Communication Skills • Collaborative Problem Solving • Program & Project Management • Stakeholder Partnership • Progress Monitoring & Sensemaking • Stakeholder Engagement • Facilitation & Influencing Skills • Program Governance • Change Enablement • Artificial Intelligence & Data Literacy Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $135,000 - $165,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through 27th July 2026. This window may be extended depending on business needs. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Program Management Job Family: ENTERPRISE Organization: Corporate Strategy & Technology Schedule: FULL_TIME Workplace Type: Hybrid Req ID: 22952 #location

Designs agentic-enabled processes and frameworks to drive shared ways of working and align program delivery with strategic goals. | Experience in program management with agentic workflows, Agile frameworks, software development lifecycles, and KPI/OKR management. | Job Title: Principal, Program Manager, OCTO Program Office Role Summary: The Principal Program Manager in the Office of the CTO’s (OCTO’s) Program Office plays a central role in driving shared ways of working across a portfolio of initiatives. This position is responsible for designing agentic-enabled processes that enable teams to operate with autonomy while remaining aligned to organizational priorities. The role emphasizes strong, transparent information flows across stakeholders and workstreams to support collaboration, shared understanding, and effective decision-making. Key to success is the ability to develop agentic solutions that enable program managers to drive value and for executives to get delivery insight. Additionally, the Program Manager designs experiences and frameworks that reinforce best practices in software development, Agile ways of working, and project controls, supporting consistency, predictability, and continuous improvement across OCTO’s portfolio. Key Responsibilities: * Design and evolve agentic-enabled solutions that balance autonomy, accountability, and adaptability across programs. * Establish and sustain clear, inclusive information flow frameworks that support timely, accurate, and actionable communication among stakeholders and delivery teams. * Develop, implement, and continuously refine shared processes and frameworks for program delivery, integrating Agile principles and project control practices. * Create and maintain transparent tracking and reporting approaches to support visibility into program progress, risks, dependencies, and outcomes. * Partner with cross-functional teams to gather, analyze, and synthesize data-driven insights that inform decisions and support strategic alignment. * Support operational effectiveness by identifying opportunities to improve efficiency, coherence, and learning across program execution. * Ensure program office activities remain aligned with OCTO’s strategic priorities and broader organizational goals. * Communicate program status, risks, insights, and recommendations in a clear, thoughtful, and accessible manner to senior leaders and stakeholders. * Define, track, and share KPIs and OKRs for programs and teams, supporting measurable progress and shared accountability. Desired Qualifications: * Ability to design and support agentic workflows, reporting and tracking systems, and data-informed practices. * Demonstrated experience in program management within technology-focused or transformation-oriented environments. * Strong experience with process improvement, change enablement, and cross-functional collaboration. * Solid understanding of Agile frameworks, the software development lifecycle, and project control approaches. * Experience defining, managing, and aligning KPIs and OKRs to strategic priorities across teams. * Strong communication, facilitation, and stakeholder engagement skills, with a collaborative leadership approach. Impact: To succeed in this space, the Principal Program Manager must be able to drive agentic solutions while understanding the needs and activities of program owners. This role supports the establishment of shared practices, agentic ways of working, and transparency across OCTO’s programs. By strengthening information flows, embedding Agile and project control principles, and supporting the effective use of KPIs and OKRs, the Program Manager helps enable informed decision-making, organizational learning, and resilience in a dynamic technology environment. Skills: * Agentic Development * Analytical Thinking * Business Acumen * Interpersonal Effectiveness * Communication Skills * Collaborative Problem Solving * Program & Project Management * Stakeholder Partnership * Progress Monitoring & Sensemaking * Stakeholder Engagement * Facilitation & Influencing Skills * Program Governance * Change Enablement * Artificial Intelligence & Data Literacy Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:    The minimum full-time salary range is between $135,000 - $165,000.  This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@pearson.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0].  Applications will be accepted through 27th July 2026. This window may be extended depending on business needs. #LI-EB1

Design and develop scalable full-stack cloud-native applications integrating AI capabilities and maintaining APIs on AWS. | Over 5 years experience with Java, Python, AWS, and front-end technologies including React, JavaScript, and TypeScript. | About The Role We are seeking a skilled and motivated Full-Stack Software Engineer to design, develop, and support scalable, cloud-native applications in a modern enterprise environment. This role is ideal for an engineer who brings strong back-end expertise while maintaining a solid working knowledge of front-end technologies. What You'll Own As a Software Engineer, you will primarily work on end-to-end integrated systems, using Java or Python for back-end development and technologies such as React, JavaScript, TypeScript, CSS, and HTML for front-end development. You will build reliable services and APIs that support high-volume, data-driven applications. You will participate in the design and optimization of data layers using relational and NoSQL databases and deploy applications on AWS, following best practices for security, performance, scalability, and cost efficiency. You will also collaborate with AI and data teams to integrate AI-enabled capabilities into platform services and user workflows. On the front end, you will work with technologies such as React, JavaScript, and TypeScript, collaborating closely with front-end engineers to deliver clean, responsive, and intuitive user interfaces. You will contribute throughout the full software development lifecycle, from design and implementation to testing, deployment, and production support, within an agile, cross-functional team environment. Key Responsibilities * Design and develop backend services using Java and Python * Develop and support front-end applications using standard component libraries * Deploy and operate applications on AWS using CI/CD pipelines * Integrate AI‑powered features and data‑driven services * Collaborate on front‑end development using React and modern web technologies   Required Qualifications * 5+ years of experience in software development * Working knowledge of React, JavaScript, and TypeScript * Strong experience with Java, Python, databases, and AWS   * Familiarity with data models and database integrations * Experience with cloud‑native development and APIs * Familiarity with AI/ML integrations and data‑centric systems   This is a hybrid work setup, where the candidate will be required to work up to three days onsite at our Hoboken office. Applications will be accepted through July 30. This window may be extended depending on business needs. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The full-time salary range for this role is between $100,000 - $115,000

Lead strategic software development program management for data products and services within the PAICE business, overseeing a global team to define product visions and roadmaps. | Proven complex software program management experience, strong leadership, bachelor's degree in Business or Management, and technical expertise in data management and analytics. | Senior Lead, Product Program Manager Location: US, Remote   The lead of program management is a position focused on strategic software development program management with defining the vision, strategy, and roadmap for data products and services for PSG-PAICE authoring products.   This role oversees the program management for all software products across the PAICE business, ensuring our empowered product model is consistently identifying, designing, and delivering great user experiences that drive the business. This role involves strategic collaboration xPearson (ALL BUs) with cross-functional teams in go-to-market, customer service, content and operations to ensure strategic alignment and flawless execution all the way to the user.   This is a leadership role with a global team of 10+ to start.  Key Responsibilities:  * Program Management: Lead and manage all software product programs and initiatives, ensuring they are scoped, designed, and delivered * Strategic Planning: Support the development and execution of strategic product roadmaps, initiatives and plans.  Work closely with senior leadership to develop and align programs with organizational goals  * Roadmap Development: Develop and maintain the product roadmap with product, design and engineering for Higher Education products.  * Data Product: Develop, test, train, and deploy the data products to deliver the product experience including ML, Domain graph, and LLM approaches. * Data Excellence: Define, design, and deliver the end-to-end data approach to ensure embedded data traceability, experimentation, and analysis to support the product and user experience * Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders at all levels of seniority, ensuring strategic alignment of outcomes. Notably this is a platform role and will require strong xfunctional relationship development cross sr stakeholders in all Pearson BUs as Authoring is a critical capability for most of Pearson * Operational Improvements: Monitor, identify and implement product and process improvements to enhance operational efficiency and effectiveness of PSG overall   Required Skills and Experience:  * Program Management: Proven experience in software program management, with a track record of successfully delivering complex software programs and initiatives.  * Strategic Thinking: Strong strategic thinking and planning skills, with the ability to align programs with organizational goals.  * Leadership: Ability to lead and influence cross-functional teams, driving collaboration and alignment across the organization with high influence management and domain understanding pan Pearson for authoring and content creation * Technical Expertise: Strong understanding of data management, data analytics, and data governance principles.  * Analytical Skills: Strong analytical and problem-solving skills, with the ability to use data to inform decisions.  * Communication: Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical audiences.  * Executive Support: Experience providing strategic support to senior leadership, including preparing reports and presentations.  * Education: Bachelor's degree in Business, Management, or a related field. Advanced degree preferred.    Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:       The minimum full-time salary range is between $150,000 - $200,000.   This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@pearson.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0].   Applications will be accepted through 31st of July. This window may be extended depending on business needs.

Lead enterprise master data strategy and governance focusing on Customer360 data product. | 10-15 years in data management with expertise in MDM platforms and Customer 360 transformations. | Lead, Data Governance (Master Data Management) OCTO Global Data | Pearson   Role Overview Pearson's data organization is in the middle of a genuine transformation and master data is the foundation it's being built on. We're not here to maintain the status quo. We're rethinking how a global education company defines, trusts, and activates its most critical data assets. We're looking for a Lead, Data Governance (Master Data Management) to lead this charge: setting the strategy, defining the architecture, and driving the execution of Pearson's enterprise master data capabilities. You'll start with the Customer domain, working through the legacy complexity while simultaneously building the blueprints for how we govern Product, Supplier, and other critical domains in a fundamentally different way. This is a senior, player-coach role for someone who can hold two things at once: the pragmatism to tackle what's broken today, and the ambition to reinvent how an enterprise thinks about data. You will be shaping Pearson's philosophy around trusted, reusable, governed data and building the systems, products, processes, and culture to make that real. You'll operate as a thought leader to the business, not just a technical function. That means influencing how Pearson's most senior stakeholders understand and value their data, advocating for data as a strategic product, and helping the organization move from treating data as a byproduct of operations to treating it as a first-class asset. This role sits within Global Data, a team of builders in the middle of a meaningful modernization. You'll work at the intersection of data engineering, data products, analytics, and business units across a global organization, with the ability to drive real change.    Key Responsibilities MDM Strategy & Architecture * Drive MDM vision and roadmap: Define and execute the enterprise master data strategy across the Customer domain and beyond (product, supplier, employee, finance) with a phased roadmap for domain expansion. Challenge the status quo and question inherited ways of working, bring fresh thinking to how best practices are defined, and push the organization toward modern, scalable approaches that reflect where data management should be going. * Establish best practices: Design and implement MDM architecture standards that serve Pearson's global needs while enabling business units to achieve their goals.  * Data governance: Build and operate a data governance framework including stewardship models, data ownership policies, and dispute resolution processes across BUs. * Architecture and Design: Define system-of-record vs. system-of-use vs. system-of-truth across Salesforce, Oracle, E-commerce, and other integrated platforms. Drive data model re-design reducing MDM data bloat and ensuring streamlined field use across all BUs and functions.  * Metadata & lineage: Oversee metadata management and data lineage practices to ensure traceability and auditability across the data estate. * Automation: Identify automation opportunities as it relates to master data CRUD or Data quality.  Customer360 & Self-Service Analytics * Lead Customer360 data product: Lead the design and build of holistic view of the Pearson customer, a foundational data product that powers self-service analytics across the business. * Innovative data access: Create and champion new approaches to accessing and consuming master data, enabling business users to answer their own questions without reliance on data teams. * Single source of truth: Drive the design and adoption of golden record and deduplication processes, match and merge logic that produces a trusted, unified view of each customer across all Pearson systems. 1.   Data Quality & Trusted Data * Data quality ownership: Define and enforce data quality standards across master data domains, profiling, monitoring, cleansing, and continuous improvement. * Golden record & deduplication: Lead the design of match and merge processes to identify, resolve, and prevent duplicate records across source systems. * Data stewardship program: Stand up a data stewardship program that embeds accountability for data quality within business units, not just central IT. Production Support & Legacy Systems * Legacy system stabilization: Partner with engineering and operations teams to drive production support for legacy MDM systems while the organization transitions to modern platforms. * System integration: Ensure master data flows correctly across Oracle, Salesforce, and other enterprise systems, managing integration patterns, data synchronization, and API-based consumption. * ETL/ELT pipelines: Oversee the design and maintenance of data ingestion pipelines that feed master data from source systems into the MDM platform. * Master Data Migrations: Support master data migration programs ensuring data quality, standard processes, and approvals are in place before creating or updating data. 1.   2. Cross-Functional Partnership & Change Management * Stakeholder influence: Act as the primary MDM partner to business units, translating complex data capabilities into business value and influencing across a matrixed organization. * Change management: Drive the cultural and operational change required for MDM transformation, MDM programs succeed or fail based on adoption, not just technology. * Business & technical fluency: Serve as the bridge between technical data teams and business stakeholders, with a deep understanding of both Pearson's data landscape and the commercial needs of its business units. * Program Leadership: Serve as the central MDM lead across all major enterprise programs and ensure alignment of requirements and dependencies across the programs. * Performance Management and Continuous Improvement: Define and track KPIs tied to business outcomes and MDM value realization   Qualifications Required * 10–15 years of experience in data management, with significant depth in Master Data Management * Hands-on experience with MDM platforms such as Informatica * Deep knowledge of Oracle and Salesforce as source systems and MDM consumers (SFDC – Data360 and Agentforce)  * Proven experience designing match and merge logic, deduplication, and golden record processes * Large Scale Customer Master / Customer 360 transformations  * Deep understanding of data governance frameworks, data stewardship, and data ownership models * Experience with ETL/ELT pipelines, API integration patterns, and cloud data platforms  * Track record of driving data quality programs at scale in complex enterprise environments * Ability to lead cross-functional initiatives and influence senior stakeholders without direct authority * Experience managing legacy system environments while driving modernization * Strong communication skills - able to translate technical concepts for business audiences and vice versa Nice to Have * Experience with data product thinking and self-service analytics enablement * Familiarity with Customer360 or similar enterprise customer data initiatives * Experience with GCP (Looker)  * Experience with metadata management tools and data lineage platforms * Knowledge of real-time and streaming data architectures   Benefits at a Glance    We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families, too. See our Benefits. [https://pearsonbenefitsglobal.com/]    At Pearson, we’re transforming learning. If you’re a Technology leader who thrives in complexity, leads with purpose, and aspires to shape the future—we want to hear from you.    Apply today and imagine the impact you can make.    Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. The full-time salary range is between $200,000 - $220,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://pearsonbenefitsus.com/]. Applications will be accepted through 13th July 2026. This window may be extended depending on business needs.   #LI-EB1

Provide architectural leadership and direction for software development teams, ensuring high-quality implementation and mentoring. | Bachelor's degree with 8+ years in software development including 3+ years in architecture and technical leadership, specifically with Java and relational databases. | As an Architect you will provide leadership and architectural direction for multiple software development teams for the test development product area. The Product Architect takes ownership for all technical matters in their area and will resolve or escalate all team issues.  You will also be responsible for creating and implementing a long-term vision, orchestrating high-quality software implementation, and maintaining, guiding, and improving architectural integrity and evolution for their area.  Additional expectations include the ability to fosters high team morale, mentor and coach team members, and ensure best practices and architectural guidelines are followed your product area.  In doing this, you will be expected to continually contribute to and lead process improvement activities.  Team This requisition is part of the Web team, which supports the client registrations and client self-service applications that are essential components of Pearson VUE’s core business. One of the team’s primary responsibilities is supporting a number of web-based registration applications and client self-service portal.  The Product Architect will: In this role you will work with both Engineering Leads as well as Product Manager by providing architecture solutions and leadership at the product level.  You will do this through overseeing implementation of software that achieves the goals of the architecture in your product area. In this role, there are three major functional areas with an expected breakdown of duties as follows: Architecture & Development  * Create, document, implement, and oversee the long-term vision, architecture and initiatives in the assigned area       * Estimate software development requirements and effort, propose alternatives, and prioritize development tasks for a given area. * Ensure higher level requirements from project stakeholders are satisfied, complete and testable * Review code and documents for their area to ensure designs and coding are holistic * Assess and oversee the technical delivery of high-quality projects and products * Design, maintain and assess items in their assigned area factoring in performance, maintainability/complexity, market trends, innovation, system robustness, scalability, and longer term quality initiatives  * Serve as the point person who is accountable for their assigned area and will capture, summarize, and escalate issues as necessary for resolution and awareness   Engineering Leadership & Mentoring  * Strategic and tactical responsibility on a daily basis for developing and enhancing the technical architecture and projects of assigned areas and ensuring user needs are met * Coordinate and unify the work of architects and team members through the software implementation process * Assist as necessary with defining roles and assigning responsibilities within team                                               * Liaison for numerous functional areas within organization * Provide technical mentoring to developers, senior developers, and software architects within a domain or project, or as assigned * Proactively design training opportunities within group that align with group goals   * Induct new members for assigned projects * Proactively foster collaboration among technical teams where systems integration is required                  Process & Quality Improvement (and other responsibilities)-10%  * Participate in and initiate group improvement activities and initiatives to improve process and product quality in pursuit of excellence   * Participate in and monitor effectiveness of requirement, design, code, unit test and QA test case reviews and inspections * Assess and oversee the technical delivery of projects to ensure best practices are followed * Understand, support and improve the OSSP * Report any potential opportunities regarding assigned domain, other domains, or client opportunities   Required Experience: * Bachelor’s degree in computer science, MIS or equivalent technology discipline * 8+ years relevant software development experience creating business applications with relational database systems (Experience with Java technologies) * Strong Web with working knowledge of Java, JavaScript * 3+ years’ experience in software architecture * 3+ years technical leadership experience * 1+ years programmatic interaction with relational database systems * Working with offshore teams * IT Architecture experience in large project development, development lifecycles, development methodologies, project scoping, process improvement, and variety of technologies and tools * Ability to provide technical leadership to a team   Desired Experience: * Ability to understand philosophy of architecture * Ability to lead and/or coordinate multiple teams or projects concurrently * Ever expanding knowledge in many development languages, applications, and tools * Enterprise knowledge of business and platforms across systems and in our core technology service model * Proven ability to quickly learn new processes and tools, business domains and technical applications * Ability to effectively manage, measure, and continuously improve working performance and quality of teams and individuals * Must assimilate information, distill knowledge, apply experience and provide solution alternatives and recommendations * Must have strong time management and project management skills – including the ability to work well under pressure, plan, set priorities, adapt to change, and meet established timeline * Must develop effective relationships with internal and external contacts and work well within a team * Mentoring and training skills   Compensation at Pearson is influenced by factors including skill set, experience, and location.    The full-time salary range for this role is $130,000 – $160,000.  This position is not bonus eligible. Information on benefits can be found here [https://pearsonbenefitsglobal.com/].   Applications will be accepted through 6th July, 2026. This window may be extended depending on business needs.   #LI-P1

Identify and resolve performance bottlenecks across front-end and back-end systems to improve speed and scalability. | 5+ years professional web development with strong performance optimization skills and proficiency in Go, Vue.js, and MongoDB. | Web Application Developer (Performance Optimization) About the Role We are seeking a skilled and detail-oriented Web Application Developer with 5+ years of experience specializing in performance optimization and scalability. This role focuses on improving the speed, efficiency, and reliability of our web applications while contributing to feature development across the stack. You’ll work closely with product, design, and engineering teams to identify bottlenecks, implement improvements, and ensure a seamless user experience. Key Responsibilities * Analyze, identify, and resolve performance bottlenecks across front-end and back-end systems * Optimize application performance, including load times, API response times, and database queries * Develop and maintain scalable web applications using modern frameworks and tools * Collaborate with cross-functional teams to define, design, and ship new features * Write clean, maintainable, and efficient code * Monitor application performance and implement improvements based on metrics and user feedback * Conduct code reviews and contribute to best practices for performance and scalability * Troubleshoot production issues and implement long-term fixes Required Qualifications * 5+ years of professional experience in web application development at large usage scales * Extensive experience with MongoDB and MongoDB Atlas Cloud, including sharding, replication, index design, query plans, and operation profiling * Solid experience with Go (Golang) for backend services * Experience with Vue.js for front-end development * Proven track record of improving application performance and scalability * Strong understanding of RESTful APIs and web architecture * Experience with performance monitoring and debugging tools * Familiarity with version control systems (e.g., Git) Preferred Qualifications * Experience with caching strategies (e.g., Redis, CDN optimization) * Knowledge of containerization tools like Docker * Familiarity with cloud platforms (AWS, GCP, or Azure) * Experience with CI/CD pipelines * Understanding of microservices architecture Key Skills * Performance tuning and optimization * Problem-solving and analytical thinking * Strong communication and collaboration skills * Attention to detail and code quality     Applications will be accepted through July 7. This window may be extended depending on business needs.  Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:    The full-time salary range for this position is between $120,000 - $135,000 This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@pearson.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0].

Lead a product analytics team to drive data-informed decisions and improve educational product outcomes through rigorous analysis and experimentation. | 8+ years in product analytics with management experience, strong technical skills in SQL and analytics tools, excellent communication, and a focus on learning outcomes. | Manager, Data Analytics & Business Intelligence - Pearson Higher Education Description: This role aligns to Industry Level Titles such as Product Analytics Manager, or Lead Product Analytics. Location: Hoboken - Hybrid The role At Pearson, we are the world's digital learning company with more than 24,000 employees operating in 70 countries. We lead the education technology industry in design, service, and innovation. We are committed to bringing life to a lifetime of learning and to our talented team who make it all possible. By creating effective, engaging solutions, we provide boundless opportunities for learners at every stage of their journey around the world. We achieve this through cutting-edge technology, uncompromising service, and high-quality products that are engaging and easy to use. You will lead product analytics for Pearson's Higher Education courseware, integrations, and content authoring portfolio - products used by millions of students and tens of thousands of instructors. Your job is not to staff a reporting function. Your job is to make sure every product team in HE is making better decisions because of data: understanding how students and instructors actually use what we build, proving which bets pay off, and surfacing the opportunities our product managers couldn't see on their own. You will manage a small team of product analysts and partner directly with Heads of Product, PMs, designers, engineers, and learning science. You report into the HE product organization, not into a central data function - because analytics here is a product capability, not a service desk. What "good" looks like in this role We expect strong product analytics leaders to drive five uses of data. You will lead your team and your product partners against all five: • Understand actual behavior. Instrument products so we can see what students and instructors do, not what they say. Close the gap between stated needs and revealed behavior. • • Measure business and learning performance. Define and own the KPI trees for HE products - both commercial (activation, retention, revenue per learner) and learning (engagement-to-outcome conversion, time-on-task efficiency, assignment completion, demonstrable mastery gains). At Pearson, a product that drives revenue but not learning outcomes is a failure. Your metrics must reflect both. • • Prove which ideas work. Stand up and scale the experimentation practice across HE - A/B tests, holdouts, live-data prototypes. Coach PMs on test design, sample sizing, and reading results honestly (including the unwelcome ones). Kill bad ideas faster. • • Inform product decisions. Replace opinion-driven debates with evidence. When leadership, PMs, or stakeholders disagree, you produce the analysis that resolves the question - or makes clear the question can't be resolved with the data we have, and what we'd need to collect. • • Inspire new product opportunities. Mine our data - usage, outcomes, support, content interaction, instructor behavior - to surface opportunities no one asked you for. Some of the most valuable product work in this org should be initiated by your team, not handed to it. Responsibilities • Lead the product analytics team. Manage, coach, and grow a team of product analysts. Set the standard for analytical rigor, communication, and product partnership. Make every analyst on your team a stronger product thinker, not just a stronger SQL writer. • Partner with product leadership on strategy. Sit in roadmap and quarterly planning. Bring the data point of view to prioritization. Push back when proposed work has no measurable outcome attached. • Own the HE product KPI framework. Define the small set of metrics that matter - across commercial performance and learning outcomes - and make sure every team can see theirs in near-real time. • Drive instrumentation and telemetry. Work with engineering and data platform teams to define what we measure, where, and how. Treat instrumentation as a first-class product requirement, not an afterthought. • Lead and scale experimentation. Build the muscle, the tooling expectations, and the cultural norms for testing across HE products. • Surface opportunities. Run regular discovery-oriented analyses across the portfolio. Bring forward "we should look at this" insights that change roadmaps. • Communicate to executives. Translate analysis into a narrative HE and Pearson leadership can act on. Less dashboard, more decision. • Govern data quality. Hold the line on definitions, lineage, and trustworthiness. A wrong number that ships to a VP is a tax on every future decision. What we're looking for • 8+ years in product analytics, with at least 2-3 years managing analysts. You've done the work and you've built the people who do the work. • A demonstrable bias toward outcomes over outputs. You can point to product decisions, experiments, or roadmap changes that happened because of analysis you led - and to the resulting learner or business impact. • Fluency in the product operating model. You've worked directly with empowered product teams (or you've helped create them) and you understand the difference between feature teams and product teams. • Strong experimentation chops. You can design a test, size it, read it, and tell a PM when not to run one. • Technical depth: SQL (BigQuery, Snowflake), product analytics tools (Mixpanel or equivalent), Tableau, Python a plus. We expect you to be hands-on - you should still be able to run the analysis yourself, even when you don't have to. • Sharp communication. You can hold your own in a room of senior product and engineering leaders and translate ambiguity into clear questions and clearer answers. • Strongly preferred: experience in education, edtech, or any domain where learning, behavior change, or skill acquisition is the core user outcome. You should care that what we build actually improves learning outcomes. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $155,000 - $175,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through July 3rd. This window may be extended depending on business needs.

Manage and optimize the SDR program to drive pipeline generation and lead quality through cross-functional collaboration and process improvements. | 4+ years in sales operations, program management, or sales development with strong analytical skills and CRM proficiency. | This role ensures SDR efforts effectively support pipeline generation, improve lead quality, and create a seamless handoff to sales, while driving continuous optimization of tools, workflows, and reporting.  Key Responsibilities  Program Ownership & Strategy  * Own end-to-end SDR program design, including lead management, qualification standards, and conversion workflows  * Define and evolve the SDR program’s role in pipeline creation vs. servicing activities to maximize impact  * Translate leadership priorities into scalable SDR processes and operating models  * Partner with Sales Leadership to align SDR scope with business goals (pipeline quality, new business, speed-to-lead)  Process Design & Optimization  * Design and maintain lead routing, qualification, and conversion rules across systems (e.g., Salesforce / 1CRM)  * Identify inefficiencies in SDR workflows (manual steps, duplication, data gaps) and implement improvements  * Drive automation opportunities to improve speed, consistency, and scalability of lead handling  * Standardize SDR playbooks, documentation, and best practices across the program    Data, Reporting & Insights  * Own SDR reporting frameworks, dashboards, and KPIs (lead volume, conversion rates, pipeline influence)  * Monitor program performance weekly and surface actionable insights to leadership  * Ensure accurate attribution of SDR impact across pipeline and revenue  * Conduct audits and build mechanisms to improve data hygiene and reporting accuracy    Cross-Functional Alignment  * Serve as the central point of coordination across Sales, Marketing, Operations, and external partners  * Align on lead sources, campaign inputs, and handoff expectations  * Define roles and responsibilities between SDRs and Sales (e.g., qualification vs. pipeline ownership)  * Partner with RevOps/Tech to support system enhancements and data structure improvements    Continuous Improvement & Innovation  * Lead initiatives to shift SDRs toward higher-value, proactive pipeline generation  * Evaluate program performance and recommend structural or strategic changes  * Pilot new approaches (automation, segmentation, outreach models) to improve conversion outcomes  * Incorporate feedback from Sales and stakeholders to refine program effectiveness    Qualifications  * 4+ years in sales operations, program management, or sales development environments  * Strong understanding of lead lifecycle management, CRM systems (Salesforce/1CRM), and pipeline mechanics  * Proven experience building or optimizing programs/processes at scale  * Strong analytical skills with the ability to translate data into actionable business recommendations  * Excellent cross-functional collaboration and communication skills    Success Metrics  * SDR-attributed pipeline quality and conversion rates  * Speed-to-lead and lead response effectiveness  * Reduction in manual workflows / increased automation  * Data accuracy and reporting reliability  * Adoption of standardized SDR processes across teams    Profile of the Ideal Candidate  * Strategic operator who can balance big-picture thinking with hands-on execution  * Strong systems thinker who understands how process, data, and behavior connect  * Comfortable influencing without direct authority  * Naturally proactive and solutions-oriented    Compensation at Pearson is influenced by factors including skill set, experience, and location.    The full-time salary range for this role is $78,000 - $120,000.  This position is eligible for Pearson’s annual incentive program. Information on benefits can be found here [https://pearsonbenefitsglobal.com/].  Applications will be accepted through 6/25/26. This window may be extended depending on business needs.  Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Lead content development operations managing a cross-functional team to deliver certification products on time and budget. | Bachelor's degree, 5+ years in assessment or psychometrics, 2+ years people management, proficiency in Microsoft 365 and project tracking tools, Agile preferred. | MANAGER, CONTENT DEVELOPER JOB DESCRIPTION The Manager, Content Developer leads content development operations so teams deliver reliable, high-quality certification products on time and on budget. This role owns planning and execution across the content lifecycle—defining scope, building schedules and estimates, managing budgets and vendor spend, and proactively removing risks and cross-functional blockers—while ensuring validity, security, and compliance. Above all, the Manager is a champion for candidates and educators, ensuring our certifications provide clear, trusted proof of skills and support learning outcomes in classrooms and test centers.   The Manager of Content Development is responsible for building and fostering a team of writers, editors, technical reviewers, instructional designers, and localization specialists. Beyond people leadership, this role creates the operating system that helps the team run smoothly—establishing consistent workflows, quality bars, communication norms, and planning rhythms so work is predictable and scalable. The Content Development team is responsible for developing, testing, releasing, localizing, and maintaining certification and learning products that serve candidates, educators, and testing centers.   This leader directs multiple concurrent development activities and the implementation of company strategic initiatives related to certification products, including but not limited to: designing products, ensuring the content and measurement validity of products, and managing staff members supporting the development process. This role is accountable for strong project execution—creating clear scopes, building realistic level-of-effort estimates, aligning stakeholders on timelines and success criteria, tracking progress against plans, and proactively managing risks, dependencies, and change requests to protect delivery commitments and budgets. Ideal candidates would reside in Utah. RESPONSIBILITIES:   1. Leading and developing Content Development team members and building an effective team operating cadence - Hiring, onboarding, and training team members on department standards, tools, and procedures - Mentoring and coaching team members; setting clear expectations and success criteria; and overseeing work quality, productivity, and professional development - Developing and maintaining processes and supporting documentation for product development, content operations, localization, intake/triage, estimation, and change control - Undertaking periodic process reviews to improve efficiency, predictability, and quality (e.g., cycle time, rework rates, and release readiness) - Planning and implementing maintenance of products, including roadmap planning, release notes readiness, and stakeholder communications - Establishing and facilitating team operating cadences (e.g., weekly content syncs, backlog grooming, cross-functional issue triage) to align priorities, manage work-in-progress, remove blockers, and escalate risks early   2. Engaging, onboarding, and overseeing the work of SMEs, content vendors, and other contractors - Recruit, engage, and onboard contractors and SMEs (including external pipelines), communicating engagement terms, security requirements, and expected timelines - Manage contractor/SME deliverables to defined scope and acceptance criteria; provide feedback; and ensure quality, timeliness, and exam-security adherence - Setting and reinforcing meeting/workshop participation norms and exam security expectations for SMEs and contractors (e.g., confidentiality, approved file-sharing channels) - Lead vendor management, including statements of work, budget tracking, invoicing coordination, and performance/quality reviews     3. Partnering with senior management to plan and deliver content products (scope, estimates, budgets, and schedules) - Working with senior management to plan the annual budget, including assumptions, staffing/vendor mix, and prioritization tradeoffs - Working with Finance and Program Management to maintain a list of core content products, define lifecycle/maintenance needs, and plan replacement strategies - Working with technology groups and the Project Management Office to develop release plans, map dependencies, and maintain milestone-based schedules for content products - Tracking team and project budgets (forecast vs. actual), managing variances, and representing resource needs to the organization for the next fiscal year - Developing tactical and strategic resourcing plans, including capacity planning across internal staff and external partners - Reporting on and monitoring monthly and quarterly progress with clear, timely status updates (scope, schedule, budget, risks/issues, and decisions needed) - Developing strategic solutions, level-of-effort estimates, and costing scenarios to support prioritization and investment decisions - Providing support for responses to requests for proposals   4. Supporting compliance, internal controls, and audit-related documentation for content development investments - Maintaining project documentation and audit trails (e.g., business cases/proformas, approvals) in designated systems and coordinating updates with Finance and project stakeholders   5. Coordinating activities with clients, vendors, and cross-functional internal teams to deliver a strong candidate and educator experience - Working directly with clients and partners to design, review, and continuously improve certification products and supporting resources - Exercising independent judgment in methods and techniques; aligning stakeholders on decision criteria; and managing change requests to protect validity, security, timelines, and budgets - Working with Certiport's psychometric function to run Job Task Analysis (JTA) workshops, content development workshops, technical reviews, standard setting sessions, and surveys - Developing and maintaining policies and operating agreements for exchange of information and resources between Content Development, Technology, QA, and Support (including handoffs, service levels, and escalation paths) - Maintaining up-to-date knowledge of testing processes and the end-to-end candidate and educator journey (registration, delivery, accommodations, scoring, reporting, and support) - Serving as a champion for candidates and educators by bringing their needs into product decisions, prioritizing clarity and fairness in content, and partnering with stakeholders to improve the usability and instructional value of certification materials - Coordinating with technology and support teams to triage and resolve content tooling and delivery issues that impact development schedules   6. Other duties as required - Traveling on behalf of the company as needed - Representing company at industry conferences, including research & presentations on key initiatives; - Performing other duties as required   CANDIDATE & EDUCATOR ADVOCACY (WHY OUR CERTIFICATIONS MATTER) Our certifications help candidates prove job-ready skills and help educators align instruction to clear, measurable outcomes. This role protects that value by delivering content that is valid, secure, accessible, and practical to use in real testing and classroom environments. QUALIFICATIONS REQUIRED SKILLS & COMPETENCIES - Program/Project Management: scope definition, estimation, schedule management, dependency/risk management, and clear status reporting - Content Development & Assessment Quality: standards alignment, item/content review practices, and partnership with psychometrics to support validity - Change Leadership: process design, continuous improvement, and adoption of new workflows/tools across a distributed team - Strategic Thinking: prioritization tradeoffs, roadmap planning, and alignment to product/program outcomes - Stakeholder Management: expectation setting, cross-functional decision facilitation, and vendor/SME partnership management - Attention to Detail & Compliance Mindset: documentation discipline, audit readiness, and consistent application of quality and security standards Education and/or Experience: - Bachelor’s degree in business, Liberal Arts, English, Education, Information Technology, Instructional Design, Educational Psychology or equivalent - Master’s degree in education, Instructional Design, Psychometrics, Business Administration, or equivalent preferred - 5+ years of experience in a role related to assessment item creation/validation and or assessment standards, such as psychometrics - 2+ years people management experience - Must have a high degree of technical proficiency (e.g., Microsoft 365 collaboration tools, content authoring/review workflows, spreadsheets for budget tracking, and project planning/tracking tools) - Experience with Agile development methodology preferred - Training experience, especially in a technical domain is highly preferred.   OTHER REQUIREMENTS: - Proven management/leadership experience in a certification setting, including personnel leadership, mentoring, and training - Comprehensive experience in item development, standards alignment, and test design - Excellent project planning and organizational skills, including the ability to coordinate multiple efforts, build estimates, manage dependencies, and adapt to changes in priorities - Outstanding oral and written communication skills required - Excellent analytical and problem-solving skills, especially in a teamwork environment, with comfort making and communicating scope/schedule/budget tradeoffs - Strong interpersonal skills - Solid time management - be able to prioritize workload under pressure to meet tight deadlines - Flexibility of working patterns during peak periods - Attention to detail even with repetitive tasks - Willingness to take on other activities as identified through management that are required for effective execution of the objectives defined for the role, team, department, division, and corporation. - Strong desire for continual learning This individual must be self-directed, driven, and results-oriented with a sense of urgency. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:  The minimum full-time salary range is between $100,000 - $115,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here [https://nam02.safelinks.protection.outlook.com/?url=https://pearsonbenefitsus.com/&data=04|01|tasha.scott@pearson.com|2c256513c79f4679be7c08d9e7287ebb|8cc434d797d047d3b5c514fe0e33e34b|0|0|637794983376381246|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=t1YQPUL7BgoclUd7yE2i86QAirLf4z3z8OEWgr42q7c=&reserved=0]. Applications will be accepted through Friday, June 26, 2026. This window may be extended depending on business needs.  #LI-CH2   Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Support project management and operational coordination to enable account management and school operations. | Requires strong execution, coordination, and communication skills to manage cross-functional initiatives and operational tasks. | Job Overview The Advanced Specialist, Customer Service Enablement plays a critical role in enabling the successful execution of Account Management, and School Operations work through disciplined project management, administrative coordination, and operational rigor. This role provides direct internal support to the Lead Client Partner (LCP) and Director of School Operations (DSO), ensuring priorities are translated into executable plans, and that cross-functional work remains aligned, visible, and on track. Through strong execution and coordination, the Advanced Specialist, Customer Service Enablement amplifies the effectiveness of school-facing leaders by improving clarity, follow-through, and readiness across internal teams. This role is positioned to serve as a key facilitator of change management, supporting the planning, sequencing, documentation, and adoption of operational changes across teams. This role is not specifically a school-facing role, although interactions may occur as needed during project management tasks. It operates through influence, structured processes, and strong cross-functional partnership with a primary accountability of ensuring efficient and effective account management activities. Core Accountabilities • Program & Initiative Execution Enablement • Translate LCP and DSO defined priorities into structured project plans, timelines, communication plans, and execution artifacts. • Coordinate account management initiatives such as enrollment cycle readiness, legislative summaries, school year cycle updates, and new school launches. • Monitor progress across multiple workstreams; proactively surface risks, dependencies, and blockers with context and recommendations. • Maintain disciplined documentation of decisions, action items, owners, and timelines to ensure alignment and continuity. • Operational Coordination & Administrative Enablement • Reduce administrative burden for LCPs, DSOs, and account management team members through standardized workflows, templates, trackers, and follow‑through. • Coordinate internal meetings, materials, agendas, notes, and documentation supporting account planning, renewals, launches, and cross‑functional initiatives. • Produce internal‑facing status updates, summaries, and dashboards that provide visibility into progress, risks, and dependencies. • School Operations Annual Cycle Support • Coordinate internal operational tasks aligned to the annual school‑year cycle (back‑to‑school, in‑year operations, end‑of‑year closeout). • Track deadlines and deliverables tied to annual POC updates, readiness milestones, and representative reviews. • Develop and maintain templates, tools, and process documentation that enable consistent internal execution. • Surface readiness risks and gaps to LCP and DSO leadership for awareness and action. • Incident Coordination & Support • Serve as one of the primary internal coordination points for incident management within the Partner Success School Operations team. • Triage submissions, gather required context, and route issues to appropriate internal teams. • Track issue status through resolution, ensuring internal follow‑through, escalation, and closure. • Analyze trends and recurring issues to inform prioritization, risk mitigation, and process improvement. • Provide internal visibility; external communication remains with designated school‑facing roles. • Change Enablement & Continuous Improvement Support • Identify recurring operational friction points impacting account management delivery or School Operations execution. • Partner with School Change Management and Continuous Process Improvement (CPI) teams to support planning, documentation, and coordination of improvements. • Support LEAN events and process reviews through data, documentation, and follow‑through (without owning methodologies). • Ensure approved improvements are documented and embedded into standard operating practices. • Knowledge, Resource & Information Management • Maintain organized, accessible repositories of processes, templates, decisions, and operational guidance. • Serve as primary owner of the School Profiles repository, ensuring accuracy, access, and timely updates. • Enable smooth transitions during account management changes, staffing shifts, and new school launches through reliable access to account information. • Reporting, Metrics & Operational Visibility • Partner with LCP and DSO to define key metrics related to project progress, task completion, and request volume. • Produce recurring summaries and dashboards that support leadership visibility and decision‑making. • Maintain disciplined records, trackers, and reporting tools to ensure transparency and accountability. Key Leadership Competencies • Execution Excellence • Operational Rigor • Influence Without Authority • Risk Awareness & Escalation • Systems Thinking • Change Enablement • Communication & Synthesis Compensation at Pearson is influenced by factors including skill set, experience, and location. The full-time salary range for this role is $80,000 – $85,000. This position is eligible for Pearson’s annual incentive program. Information on benefits can be found here. Applications will be accepted through April 30. 2026. This window may be extended depending on business needs. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Customer Success Job Family: GOTOMARKET Organization: Virtual Learning Schedule: FULL_TIME Workplace Type: Remote Req ID: 23564 #location

Lead vision, strategy, and roadmap for a content authoring platform serving diverse users and integrating AI capabilities. | 10+ years product management with leadership experience, strong technical and data skills, and experience in complex B2B2C platforms. | Senior Lead, Product Management - Content Authoring Platform Location: Remote (UK/US) About the Role We are seeking an experienced Product leader to own the vision, strategy, and roadmap for our Content Authoring Platform - a critical enterprise platform that enables thousands of content creators to build educational content serving millions of learners worldwide across Higher Education, K-12, English Language Learning, and Enterprise segments. This is a platform product leadership role requiring strategic clarity and technical depth, transforming a set of legacy systems that successfully drives significant revenue today, to a future forward platform that leverages AI innovation to power the learning experiences of tomorrow, through deep user empathy, and a bias to data-driven decision-making. You will define how the platform evolves to meet the needs of diverse users - from authors and educators to content producers and downstream products that drive very diverse learning experiences - while navigating a rapidly changing landscape of AI innovation. The platform provides both user-facing applications and developer-facing services (APIs, SDKs, and technical infrastructure), requiring you to balance multiple user contexts and integration patterns. Key Responsibilities Platform Vision & Strategy • Define and articulate a compelling product vision for the Content Authoring Platform that aligns stakeholders and guides investment decisions, in a complex B2B2C environment • Develop and maintain platform roadmaps that balance business commitments, system consolidation initiatives, and strategic capability investments • Establish clear strategic principles and decision frameworks that enable coherent prioritisation across a complex stakeholder landscape • Drive decisions on build vs. buy vs. partner for core platform capabilities, including evaluation of vendor proposals and technology partnerships • Lead platform rationalisation efforts-consolidating duplicated systems across business units while managing risk and maintaining delivery commitments User-Centric and Data Driven Product Development • Develop deep, nuanced understanding of platform users across multiple personas: authors, content producers, educators, instructors, community contributors, and developers/systems consuming platform services • Drive continuous discovery practices to identify and validate problems worth solving, ensuring product decisions are grounded in user research, behavioural data, and direct engagement – developing empathy for the end customer • Define and implement a comprehensive instrumentation strategy to capture platform usage, user behaviour, and outcome metrics, using data to inform prioritisation, validate hypotheses, measure feature impact, and identify opportunities for improvement • Establish success metrics and KPIs tied to user value and business outcomes (e.g., content creation cycle time, author productivity, content reuse rates, API adoption), while building data fluency across product teams - ensuring PMs can access, analyse, and act on quantitative insights AI & Technical Innovation • Define and evolve a responsible and impact driven AI strategy for content authoring, with business unit leaders - including generative AI for content creation, AI-assisted quality assurance, intelligent content recommendations, and adaptive content personalisation • Navigate the rapidly evolving AI landscape-evaluating emerging capabilities, distinguishing signal from noise, and making pragmatic adoption decisions • Evaluate and integrate AI/ML technologies, LLM partnerships, and emerging capabilities that enhance author productivity and content quality Product Leadership • Build, lead, and develop a high-performing product management team aligned to platform capabilities and user segments • Develop PM talent - coaching on discovery techniques, stakeholder management, strategic thinking, and data-driven decision-making • Operate effectively in a matrix organisation - influencing without direct authority, building coalitions, and navigating competing priorities across business units • Contribute to broader product capability building across the organisation, including participation in communities of practice Required Experience & Skills • 10+ years of product management experience , with at least 5 years leading product teams and managing product managers • Significant experience with platform products that serve multiple customer segments, including both UI applications and developer-facing services (APIs, integrations) • Deep user empathy and discovery skills - demonstrated ability to understand diverse user needs, validate problems, and ensure product decisions are grounded in user insight • Strong technical acumen - ability to engage credibly with engineering on architecture decisions, API design, and technical trade-offs • Strong data and analytics orientation -experience defining instrumentation strategies, establishing metrics frameworks, and using data to drive product decisions • Experience in complex B2B2C enterprise environments - ideally large incumbents with legacy systems and multiple business units • Experience with AI/ML product development , including practical understanding of how rapidly evolving AI capabilities impact user needs and product strategy • Experience operating in empowered product team models (SVPG-style or similar) -leading through influence and outcome accountability • Excellent stakeholder communication skills -ability to build trust with business leaders, translate technical concepts for non-technical audiences, and navigate organisational complexity • Experience building and developing product teams - hiring, mentoring, and growing PM talent Preferred Experience • Background in content management systems, authoring tools, publishing technology, or related domains • Experience in education technology, media, or content-intensive industries • Track record of leading vendor evaluations and technology partnership decisions • Experience with content atomisation, structured content standards, or modular content architectures • Familiarity with accessibility standards (WCAG) and internationalisation requirements • Experience with platform consolidation or system rationalisation programmes This role operates within an SVPG-inspired empowered product team model in a matrix organisation. You will lead a team of product managers, partner closely with engineering and design leadership, and collaborate across business units who are key stakeholders and consumers of platform capabilities. Success requires leading through influence, building strong cross-functional relationships, and maintaining accountability for outcomes. - About Pearson Pearson is a global learning company committed to helping people make progress in their lives through learning. As we evolve from a traditional textbook publisher to a digital-first learning company, we are investing in platform capabilities that will power the next generation of content creation and delivery. Our digital courseware and learning products now represent the majority of our revenue, and the Content Authoring Platform is central to how we create educational experiences at scale. What Success Looks Like In the first 6 months: • Deep understanding of platform users across all key personas, grounded in direct engagement and data • Clear, compelling platform vision and strategy documented and aligned with leadership • Instrumentation and metrics framework established to measure platform health and user outcomes • Prioritised roadmap in place with credible, data-informed rationale for sequencing decisions • Strong working relationships established with engineering, design, and business unit leaders • Team operating model defined; PM team aligned and effective In the first 18 months: • Platform vision driving coherent decision-making across the organisation • Measurable improvements in key user outcomes (e.g., content creation cycle time, author productivity) • Data-driven culture embedded in product team-decisions informed by evidence • AI capabilities in production, delivering measurable value to users • Progress on platform consolidation-reduced system duplication and improved cross-BU capability sharing • High-functioning PM team with clear accountability for platform outcomes • Business unit stakeholders actively engaged as partners in platform evolution Why Join This Role • Strategic ownership: Define and drive the vision for a platform that is central to Pearson's digital future • Meaningful impact: Your platform will power educational content that reaches millions of learners globally • Complex, interesting problems: Balance diverse user needs, navigate AI disruption, and shape platform evolution • Significant scope: Lead a substantial PM team and own strategy for a platform spanning multiple business units • Modern operating model: Work within an SVPG-inspired empowered team environment with genuine autonomy • AI at the forefront: Shape how AI transforms content creation in one of the world's largest education companies Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $190,000 - $220,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through 17th April. This window may be extended depending on business needs. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Product Management Job Family: PRODUCT Organization: Corporate Strategy & Technology Schedule: FULL\_TIME Workplace Type: Hybrid Req ID: 23425

Manage strategic enterprise accounts by orchestrating cross-product success programs and driving measurable value realization. | 5+ years experience in Customer Success, Program Management, or enterprise account roles within SaaS environments with strong analytical and executive communication skills. | Job Summary: The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact. You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership.  What you will do: * Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams. * Integrate product-level success plans into a structured enterprise success framework aligned to customer business goals. * Consolidate product-level usage and performance data into executive-ready value narratives that demonstrate ROI and impact. * Present adoption progress, risk signals, and value attainment in governance forums such as QBRs and executive reviews. * Develop clear governance materials and milestone tracking to support executive reviews, QBRs, and customer success reporting. * Coordinate cross-product escalations and drive resolution through structured collaboration with internal stakeholders. * Identify gaps between adoption activity and business outcomes and drive coordinated action plans to close those gaps, minimizing revenue risk. * Partner with Product CSMs and support teams to ensure product-level success strategies contribute to enterprise-level value realization goals. * Contribute to documentation standards, success playbooks, and best practices that elevate execution quality across strategic accounts.   What will set you up for success: * 5+ years of experience in Customer Success, Program Management, or enterprise account roles within SaaS or multi-product environments. * Demonstrated experience driving value realization and translating product adoption into measurable business outcomes. * Strong ability to synthesize product-level data into actionable enterprise-level insights. * Executive-ready communication skills, with experience supporting governance conversations and strategic reviews. * Strong documentation and program management skills, with attention to structure, detail, and follow-through. * An analytical mindset focused on reducing time-to-value, improving customer satisfaction, and preventing recurring issues. * Familiarity with Salesforce, Customer Success platforms (Catalyst, Gainsight), and project management tools.

Evaluate California Teacher of English Learners exam responses remotely, apply scoring rubrics consistently, participate in training and consensus discussions, and meet quality and productivity standards. | Must have at least three years of related teaching experience and hold a relevant credential or master’s degree related to English Learners instruction, with ability to work remotely and participate in scheduled scoring sessions. | We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. The Evaluation Systems group of Pearson offers dynamic teacher licensing and performance assessment solutions. Our custom teacher licensure testing programs are 100 percent aligned to state standards. We also provide a wide variety of teacher licensure testing services such as test development, administration, and scoring.  We work in a collaborative environment and are passionate about education. Scoring offers the opportunity to network with other professionals and stay abreast of the latest developments in your field. Scorers have a direct impact on the quality of the next generation of teachers and help to maintain professional standards. Scorers enjoy the change of pace, the mental challenge and the opportunity to give back to their educational field. We have immediate openings for candidates to score California Teacher of English Learners (CTEL) exams for our Sacramento, California office. Key Benefits Rate of $17.50/hour. Recently retired and current California educators, who meet the qualifications, are encouraged to apply. All work is conducted remotely via Teams Monday through Friday between the hours of 8:00am-4:00pm PST Sessions last 2 days in length and occur 4 times a year. Training and review are part of every session. Flexibility to work scoring sessions which suit your availability. Overall Responsibilities Evaluates responses of teacher candidates in California. Successfully internalizes training and scoring guide. Participate in discussions. Must be able to put aside personal biases and apply scoring guide according to rubric requirements. Meets quality and productivity requirements established for the scoring program.  Engage with other scorers in consensus scoring activities. Qualifications Both active and recently retired educators may be eligible to score, provided they meet one of the following qualification goals. To Qualify To Be a CTEL Scorer, An Individual Must Have Served As a CTC-approved Member Of The Appropriate Test Development Or Standard Setting Committee; Or Have (a) a Minimum Of Three Years Of Related Teaching Experience And (b) One Of The Following • LDS Certificate • OR Crosscultural, Language and Academic Development (CLAD) Certificate • OR Multiple or Single Subject Teaching Credential with an authorization to teach English Learners • OR Multiple or Single Subject Teaching Credential with a CLAD Emphasis • OR Master’s Degree or higher in a field related to the instruction of English Learners (e.g., Teaching English to Speakers of Other Languages, Teaching English as a Foreign Language, Bilingual Education, etc.) • OR Bilingual Certificate of Competence (BCC) • OR Bilingual, Crosscultural, Language and Academic Development (BCLAD) Certificate • OR Multiple or Single Subject Teaching Credential with a BCLAD Emphasis • OR Bilingual Crosscultural Specialist Credential NOTE: Applications are accepted on an ongoing basis. Who We Are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Evaluation Job Family: LEARNING&CONTENT_DELIVERY Organization: Assessment & Qualifications Schedule: PART_TIME Workplace Type: Remote Req ID: 21276

Provide technical support and manage IT services for school staff and students including device configuration, server management, troubleshooting, mentoring service desk teams, and maintaining documentation. | Minimum 3 years systems administration experience, knowledge of Microsoft and Google cloud environments, strong troubleshooting and communication skills, ability to work remotely and on call. | Position Summary: Pearson Virtual Schools (PVS), is hiring a Systems Administrator, local to Baltimore Maryland, who will join the team who manages our School IT Services for our customers nationwide. Candidates should have practical experience in the support and administration of various IT services. We are looking for someone who has the hands-on experience as well as the ability to manage and “get things done” in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of this role. This position will be 95% work from home. The other 5% will be in person when needing to attend an event, visit a school or customer, or work from the local Pearson office location for a specific purpose. exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations. The following equipment will be provided to you by the company as a full-time employee: • 2 Primary Laptops and up to 10 “Test” Devices/Peripherals • 4 External Monitors • Additional hardware to support the requirements of multiple primary computers and test devices The following equipment will need to be provided by you, as the employee, when working from home: • Headset (required) • Keyboard (required) • Mouse (required) Overall Responsibilities: • Provide technical support and roll out solutions in planning, coordination, design, configuration, implementation, upgrade, and ongoing maintenance/monitoring along with day-to-day management of most school staff and student technology and applications • Assist with escalated school staff and student tech support issues as needed, resolving customer issues using proven troubleshooting techniques • Assist with troubleshooting daily technical issues and other day to day tasks as required for both internal and external customers • Administer and troubleshoot Windows (workstation and server), ChromeOS and ChromeOS Flex operating systems, laptop computers, Chromebooks, Apple iPads and printers • Administer and troubleshoot all apps on Google Workspace and Microsoft 365 and Azure environment • Configure devices for school staff and students and ensure they have access to all required tools and resources • Build, deploy, maintain, and manage servers running various services, including but not limited to, domain controllers, file and print, web, Linux, SharePoint and DNS/DHCP • Independently gather, evaluate, and assess key application functions as it relates to customer needs • Provide mentoring to Service Desk teams supporting our customers • Primary escalation point of contact for support desks, accepting requests through ticketing systems and other channels, such as email, IM, or in person • Track and follow open tickets via multiple ticketing systems and other channels • Regularly prioritize, communicate, and complete various tasks on multiple diverse projects • Actively participate in conference calls and gather business requirements from stakeholders • Resolve work collaboratively and effectively on team projects while demonstrating the ability to complete technical tasks on time and on target with minimal guidance • Creating, documenting, and following standard processes and procedures • Contribute to and maintain a knowledge base repository • Other duties as assigned Technical Capabilities & Proficiencies: • Possess knowledge and hands on experience with many, if not most of the following: • Microsoft Azure (365, Entra ID, Exchange, SharePoint, Virtual Machines) • Microsoft Endpoint Manager (Intune and Autopilot) • Microsoft On-Prem Active Directory (User & Computers, Group Policy, Sites and Services, Domains and Trusts) • Microsoft Windows Workstation and Server Administration (Win 10, 11 - Ser 2016, 2019, 2022) • Microsoft SQL • Google Cloud Directory Sync (GCDS) • Google Workspace Plus for Education • Google Voice • Google Chrome Management • Hardware and Software Configuration and Troubleshooting • DNS, DHCP, SMTP, SFTP and Other Services • File and Print Services • IIS Web Servers • Multifunction Print Devices • Powershell Scripting Knowledge and experience of the above includes, but not limited to, day-to-day operational support, troubleshooting, provisioning, design, installation, configuration, administration, and maintenance. Experience and Requirements: • Bachelor’s degree in computer science or equivalent work experience • Minimum of 3 years of experience in systems administration or equivalent in a large enterprise environment • Able to work on call, evenings and/or weekends when necessary • Available 24x7 during critical outages of supported systems • Ability to understand technology and successfully integrate it into dynamic and diverse environments • Ability to plan, prioritize and organize work schedule to maximize performance and meet real-time customer needs • Excellent written and oral communication skills. Must be able to communicate clearly, concisely, and appropriately within a wide range of audiences. • Ability to establish priorities, work independently, and proceed with objectives without supervision. • Ability to switch gears when more pressing issues come and juggle multiple calls and projects simultaneously • Excellent attention to detail • Demonstrated ability to work in a fast-paced environment • Customer focused approach • High degree of flexibility • Team player track record • Ability to work remotely, if necessary • Broadband Service at Home • Ability to work from home in a secure and distraction free environment Applications will be accepted through September 29, 2025. This window may be extended depending on business needs. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows: Minimum full-time salary range is between $85000-$95000 This position is eligible to participate in a sales incentive plan, and information on benefits offered is here. Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Systems Analysis Job Family: TECHNOLOGY Organization: Virtual Learning Schedule: FULL\_TIME Workplace Type: Remote Req ID: 19607 \#location

Manage and schedule test administrators, perform test center opening/closing, monitor exams, maintain secure testing environment, and handle facility issues. | High school diploma required, 1 year customer service and supervisory experience preferred, strong communication skills, flexibility in work hours, and ability to perform physical tasks. | Pearson VUE (​www.pearsonvue.com​) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a ​Test Center Manager​ to join our team based in Portland, Oregon   Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).   Responsibilities   Expand your career at Pearson VUE in our entry level Test Center Manager position for our ​Portland, Oregon location. You will utilize your communication and customer skills with external customers while also working to select new Test Administrators, provide job coaching, and fair performance appraisals to current employees.  Schedule Requirements • Our ideal candidate demonstrates flexibility and teamwork.   •  This position is benefit eligible. • Ability to wok 20-40 hours per week with an expectation to work more hours as needed.  Employees must be available to work various shifts between the hours of 7am to 8 pm, ​ various shifts as scheduled, any day Monday through Saturday.  • Ability to work approximately ​2- 4 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises.  • Available to address operational problems when not at test center.  This position is benefits eligible effective on your hire date. For more information, you may visit https://pearsonbenefitsus.com/new-employees/. • Medical, Dental, Vision, Life, Short-Term Disability and Voluntary Long-Term Disability benefits. • Paid holidays, vacation, sick and personal days per the NCS Pearson policies. • 401(k) Retirement Plan with employer match. • Employee Stock Purchase Plan (bi-annual enrollment). • Tuition Reimbursement. • Company-paid life insurance and business travel insurance benefits. Starting pay is $20.25 per hour. 60% of daily tasks are Test Administrator responsibilities:  • Arrive on time for all scheduled shifts. • Performs on-time site opening and closing procedures.  • Understands all testing procedures.  • Checks in examinees, verifies identification, and explains the exam process.   • Monitors examinees while testing.  • Maintains a secure testing environment.  • Communicates with internal technical support to investigate and fix technical issues.  • Strictly adheres to company policies using careful judgment.  • Responsible for maintaining a professional and clean testing center with light housekeeping duties.  • Other duties as assigned.   40% of daily tasks are Test Center Manager responsibilities:  The Test Center Manager is the onsite manager of a small team of Test Administrator employees.   • Site staffing/hiring/retention/conflict resolution/scheduling.    • Trains, develops, and coaches staff.    • First contact for facility issues.  • Ability to multi-task. • Minimum of one year customer service experience preferred.  • One year supervision experience in customer service preferred.  • High school diploma or equivalent is required. • Bachelor's degree or equivalent business experience preferred.  • Team leading and training skills, and exposure to a testing environment are strongly preferred.  • Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction. • Must be flexible in work hours and days.  • Ability to complete all tasks in a timely and efficient manner and handle a reasonable amount of stress.    • Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email.   • Ability to operate a computer and telephone.  • Must be able to work in a quiet, focused environment​ and hear words spoken in soft voices.  • Ability to lift up to 20 lbs on occasion.  • Must have the ability to stand for extended periods of time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to and from the testing room. • Must have the ability to sit for long periods of time. • Must be able to bend, stoop, and lift from a stooped position.  • Must be able to see small details at a distance.  • Ability to see names clearly on ID cards and the computer screen. Qualifications Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Test Center Operations Job Family: LEARNING_&_CONTENT_DELIVERY Organization: Assessment & Qualifications Schedule: FULL_TIME Workplace Type: On-site Req ID: 21142