Parloa

Attain new logos in the public sector, develop sales strategies, and advise clients on AI solutions. | 8+ years in SaaS sales, 2+ years in public sector sales, strong negotiation and presentation skills, bilingual in German and English, technical affinity in AI industry. | YOUR MISSION: As a Strategic/Lead Enterprise Account Executive - Public/Health, you will play a crucial role in driving successful revenue growth by securing new business in the public / public health insurance sector. You’ll have the unique opportunity to bring Parloa’s cutting-edge agentic AI solutions to some of Germany's biggest public entities, helping them transform and automate their contact and call centers. By empowering clients to deliver faster, more human-like customer interactions at scale, you will be at the forefront of reshaping how businesses and authorities engage with their customers. IN THIS ROLE YOU WILL: Be responsible for attaining new logos by working on tenders and negotiating complex deals with head of authorities, departments heads, VP and C-level executives. Work together closely with other colleagues from Sales, Solution Engineering, Business Development, Customer Engagement, Value Consulting, and other teams to analyze and improve existing processes. Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their day-to-day business, challenges and needs. Deliver presentations to and lead workshops for customers, digital and on-site. Develop and execute a comprehensive sales strategy to attain new logos in the public sector within Germany. WHAT YOU BRING TO THE TABLE: 8+ years of experience in Technology/SaaS Sales in a closing role, consistently meeting or exceeding targets, including 2+ years selling to the public sector. In-depth understanding of industry trends, legal requirements and regulations within the public sector, with the ability to articulate narratives of digital transformation. The ability to find customer needs and recognize sales opportunities. Great negotiation and presentation skills. Native/bilingual German (spoken and written) and great English skills. Technical affinity and interest in the Agentic AI industry. Optional: Experience selling in the CCaaS, AI or Customer Experience industries. WHAT'S IN IT FOR YOU? Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. Opportunity to build and scale your career in a dynamic unicorn, constantly named as one of the most promising AI companies, globally. Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, daily sponsored office lunches. Competitive compensation and equity package. Flexible working hours, 28 vacation days and workation opportunities. Access to a training and development budget for continuous professional growth. Regular team and company events, game nights, and other social activities. Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, daily lunches, fresh fruits, cereals, snacks, and drinks. Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days. Your recruiting process at Parloa: Recruiter video call → Hiring Manager interview → Challenge Task + Presentation → Bar Raiser Interview Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

As a Principal Data Platform Engineer, you will shape the data architecture and lead cross-team initiatives while remaining hands-on with coding. You will define and drive technical strategy to ensure solutions scale globally for enterprise adoption. | The ideal candidate has 12-15+ years of experience in data and software engineering with a strong track record of impact. They should be comfortable with both strategic vision and technical details, thriving in high-stakes environments. | YOUR MISSION Join us in reimagining customer experience with Agentic AI. As a Principal Data Platform Engineer (f/m/d), you will shape Parloa’s data architecture, lead cross-team initiatives, and set the standard for engineering excellence — all while staying close to the code. This is your opportunity to drive the technical strategy behind our enterprise-scale data platform and help establish Parloa as Europe’s benchmark for engineering culture and a global leader in Conversational AI. IN THIS ROLE YOU WILL Deliver business value by writing code every day. Define and drive technical strategy across multiple domains and org-wide initiatives. Lead cross-team architecture and ensure solutions scale globally for enterprise adoption. Balance short-term velocity with long-term resilience, making smart trade-offs on complexity, cost, and scalability. Remain hands-on - whether writing foundational code, leading design reviews, or refactoring key systems. Act as a force multiplier by mentoring Staff Engineers and influencing the careers of future Principal-level talent. Serve as a trusted advisor to leadership, ensuring engineering capacity matches market and customer demands. Set cultural standards for fearless iteration, bias for action, and pragmatic perfectionism—design for tomorrow, build for today OUR TECH STACK: TypeScript, Node.js, React, Python, FastAPI, Kubernetes, MongoDB, Azure, Kafka, NATS WHO YOU ARE A seasoned technical leader (typically 12–15+ years in data and software engineering) with a track record of org-level or industry-level impact. Deeply experienced in data infrastructure, enterprise-scale systems and multi-team architecture leadership. Equally comfortable flying high (strategic vision) and diving deep (technical details). Thrives in ambiguous, high-stakes environments with a strong sense of urgency. Embodies Parloa’s ambition: to build Europe’s leading engineering culture and a world-class AI platform. Motivated by making the impossible possible and building something iconic. Coding every day WHAT’S IN IT FOR YOU? Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. Opportunity to shape enterprise-grade AI solutions and grow your career in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches Competitive compensation and equity package. Flexible working hours, 28 vacation days and workation opportunities. Access to a training and development budget for continuous professional growth. Regular team events, game nights, and other social activities. Work from home and/or our beautiful office in the heart of Berlin with adjustable desks, social areas, fresh fruits, cereals, and drinks. On-site-first hybrid work environment — you’ll be primarily based in our Berlin office, with flexibility to work from home on some days. OUR VALUES At Parloa, we hire, promote, and evaluate based on cultural and technical excellence. You’ll thrive here if you: Earn Trust – act with transparency and reliability. Obsess Over Customers – always start with the customer problem. Think Big – set bold goals and pursue them fearlessly. Have Integrity – do the right thing, especially when it’s hard. Disagree & Commit – debate with candor, align fast, and deliver. Own It – take full responsibility for outcomes, not just tasks. Dive Deep – master the details without losing sight of the big picture. Bias for Action – move fast, decide quickly, iterate fearlessly. Deliver Value – measure success by customer and business impact. Insist on the Highest Standards – raise the bar continuously. Go the Extra Mile – make the impossible possible. Hire & Elevate the Best – raise the bar with every hire YOUR RECRUITING PROCESS AT PARLOA Recruiter Call -> Technical Peer Interview -> Live Coding -> System Design -> Technical Leadership Interview -> Bar Raiser Why Parloa? Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.