Papa Johns

Conduct workplace investigations into policy violations and compliance matters, manage case documentation, develop corrective actions, and collaborate with HR and Legal teams. | At least five years progressive experience in workplace investigations or conflict resolution and a bachelor's degree in HR or related field. | What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! Job Summary The Senior Employee Relations Investigator is a remote position in Eastern or Central Time Zone. The ideal candidate will be responsible for investigating alleged violations of the company’s Code of Ethics and Business Conduct, policies, and complex compliance matters, including violations related to Harassment, Discrimination and Retaliation. The position reports to the Senior Director of Employee Relations and will work with HR and Legal on policy development. Duties and Responsibilities Independently conduct workplace investigations by collecting and analyzing relevant data, conduct interviews and make recommendations based on investigation findings. Provide solid and factual written reports of investigations. Create corrective action plans for substantiated allegations. Manage ER case management system and ensure standardization of investigation protocols, templates and documentation practices. Coordinate with subject matter experts and other stakeholders when conducting investigations. Assist in periodic reporting of trends and proactive positive employee relations strategies to internal groups and leaders. Ability to manage multiple investigations at the same time. Ability to facilitate conflict management. Help develop and update HR policies and procedures. May serve on various ad hoc projects to support HR initiatives that align with the company’s overall business aims. Will work on special projects with stakeholders. Ability to travel 10% of the time. Preferred Experience Five+ years of progressive experience in workplace investigation or conflict resolution. Bachelor’s degree in human resources, Industrial Relations, Business Management or Psychology. Strong background working with employees in Restaurant, Retail, Hospitality or Supply Chain. Workplace Investigation Training and/or Certification. Our Values EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first INNOVATE TO WIN - We champion and challenge for a better way in all we do HAVE FUN - We find joy, create meaningful impact and celebrate the journey together Our Core Competencies CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity Papa Johns is an equal opportunity employer. Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish. Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place. Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use. At Papa John's, we LOVE pizza. It brings people together and brings out the best in all of us. Just like our ingredients and toppings, we combine in unique ways to deliver a truly tantalizing result. Here, you're a valued team member right from the start. We want you to contribute your best ideas, collaborate and keep building your skills.

Oversee daily store operations including staff management, stock control, budgeting, customer service, and sales target achievement. | Requires commercial awareness, confidence, resourcefulness, organizational and teamworking skills, verbal and numerical skills, IT proficiency, enthusiasm, executive skills, problem-solving, initiative, and leadership by example. | Main Responsibilities of a Shift Manager ● Responsible for every aspect of everyday supervision of store outlets ● Responsible for resources management ● Takes care of stock, staff, and sales management Shift Manager Job Description We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store. The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience. More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied. Responsibilities of a Shift Manager ● Recruiting and appraising staff ● Training and supervising staff ● Managing budgets ● Maintaining financial and statistical records ● Dealing with customer complaints and queries ● Overseeing stock and pricing control ● Maximizing profitability and productivity ● Motivating staff to meet sales targets ● Setting sales targets ● Ensuring compliance with safety and health regulations ● Preparing promotional displays and materials ● Liaising with management ● Taking care of promotional prospects, benefits, and salaries of their staff ● Providing opportunities for staff advancements Shift Manager Job Requirements: ● Commercial awareness ● Confidence ● Resourcefulness ● Organizational skills ● Teamworking skills ● Verbal communication skills ● Numerical skills ● Excellent IT skills ● Enthusiasm ● Executive skills ● Problem-solving skills ● Showing initiative ● Setting a good example At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They’re all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Part time & full time positions currently open. We’ll train you on everything you need to know!"