Papa John's

Papa John's

5 open positions available

5 locations
2 employment types
Actively hiring
Full-time
Part-time

Latest Positions

Showing 5 most recent jobs
Papa John's

Operations Manager

Papa John'sWingate, NCFull-time
View Job
Compensation$30K - 45K a year

Manage daily restaurant operations including staff recruitment, training, supervision, and ensuring product quality and customer satisfaction. | Strong leadership, team management, problem-solving skills, availability for peak hours, and physical ability to perform job duties. | Description: The Operations Manager role at [Company Name] is critical to ensuring smooth, high-quality, and profitable restaurant performance. This leadership position is tasked with managing the day-to-day flow of the business, focusing heavily on building and maintaining a strong, capable team. You will be the driving force behind superior product delivery and an exceptional customer experience. Qualifications: • A positive, team-focused attitude and a genuine commitment to collaboration. • A passion for delivering a high-quality product, a sharp business mind, and the ability to treat every team member with respect and dignity are essential. • Must possess strong foundational math skills and proven capabilities in problem-solving. • The busiest periods are evenings and weekends, so a strong willingness and availability to work these peak hours is required. • Physical requirements include the ability to stand for extended periods and lift or move objects up to 25 pounds. Benefits: • Comprehensive Benefits Package: Medical, Dental, Paid Time Off, and 401(k) retirement plan. • Benefit eligibility may vary based on position and hours worked. • Receive your wages through Weekly Paychecks. • Enjoy scheduling flexibility. • Generous 50% Employee Pizza Discount. • Convenient Pay Options: Direct Deposit and Debit (Pay) Cards. • Access to Continuous Development: Ongoing training programs covering leadership, business management, and people development. • "Ingredient YOU!" Recognition: Awards and cards designed to celebrate outstanding team performance. • Exclusive PerkSpot Discount Program: Offers a wide variety of discounts on items like cell phone service, movie tickets, auto insurance, travel, car repair, and more. • Discounts are location-dependent and subject to change. Responsibilities • The Operations Manager's primary responsibilities include the daily oversight of recruitment, onboarding, and training of all new staff. This role holds direct supervisory and corrective action authority up to and including termination over restaurant team members and delivery drivers. You will champion daily restaurant operations, ensuring the team executes all required tasks to the highest standards of quality. • Achieve success by acting as a proactive, autonomous leader, making sound decisions, and fostering a culture of pride and accountability among staff. • Accountable for managing all shift operations and ensuring absolute adherence to all Company standards, policies, procedures, and systems. • This role is directly responsible for staff management, including shift supervision, hiring/separations, new hire integration, professional growth, performance reviews, and implementing disciplinary action for team members and drivers, who are direct reports to this position. • This position is typically assigned to high-volume or highly complex restaurant locations and reports directly to the General Manager. • Ensure the consistent delivery of high-quality products by creating and maintaining a quality control system with the team, guaranteeing every customer's order is accurate and meets brand standards. • Utilize all available resources, including the Operations Manual and Team Member Handbook, to effectively communicate, educate, and reinforce quality standards with the team. • Manage Company assets by maintaining a clean restaurant that consistently meets all safety and security regulations, and ensuring all team members' food safety certifications are current. • Oversee the work activities of all non-exempt staff during scheduled shifts, including shift leaders, in-store staff, and drivers. • When the General Manager is absent, assume full responsibility for all restaurant functions to ensure excellent customer service and product quality are maintained. • Proactively seek and hire customer-focused personnel, maintain proper staffing levels aligned with sales forecasts, effectively orient and train staff to surpass customer expectations, enforce uniform and appearance standards for all shifts, and clearly define performance objectives for all direct reports. • Thoroughly document and address performance issues, implementing necessary disciplinary measures, up to and including employment separation. • Provide effective coaching and development to team members and actively cultivate an environment of energy, teamwork, and enjoyment. • Support the achievement of sales targets by training the team on sales execution and product knowledge, leading to prompt and friendly service for all customers. • Contribute to the development and execution of strategies aimed at reversing negative trends and boosting restaurant profitability. • Execute financial controls and manage cash handling responsibilities at the shift level.

Supply Chain Management
Process Improvement
Cross-Functional Leadership
Verified Source
Posted 3 days ago
Papa John's

Operations Manager

Papa John'sRiver Rouge, MIFull-time
View Job
Compensation$200K - 250K a year

Oversee daily restaurant operations, manage staff recruitment, training, and performance, and ensure quality standards and customer satisfaction. | Proven experience in restaurant or hospitality management, strong leadership skills, availability for peak hours, and physical ability to stand and lift. | Description: The Operations Manager role at [Company Name] is critical to ensuring smooth, high-quality, and profitable restaurant performance. This leadership position is tasked with managing the day-to-day flow of the business, focusing heavily on building and maintaining a strong, capable team. You will be the driving force behind superior product delivery and an exceptional customer experience. Qualifications: • A positive, team-focused attitude and a genuine commitment to collaboration. • A passion for delivering a high-quality product, a sharp business mind, and the ability to treat every team member with respect and dignity are essential. • Must possess strong foundational math skills and proven capabilities in problem-solving. • The busiest periods are evenings and weekends, so a strong willingness and availability to work these peak hours is required. • Physical requirements include the ability to stand for extended periods and lift or move objects up to 25 pounds. Benefits: • Comprehensive Benefits Package: Medical, Dental, Paid Time Off, and 401(k) retirement plan. • Benefit eligibility may vary based on position and hours worked. • Receive your wages through Weekly Paychecks. • Enjoy scheduling flexibility. • Generous 50% Employee Pizza Discount. • Convenient Pay Options: Direct Deposit and Debit (Pay) Cards. • Access to Continuous Development: Ongoing training programs covering leadership, business management, and people development. • "Ingredient YOU!" Recognition: Awards and cards designed to celebrate outstanding team performance. • Exclusive PerkSpot Discount Program: Offers a wide variety of discounts on items like cell phone service, movie tickets, auto insurance, travel, car repair, and more. • Discounts are location-dependent and subject to change. Responsibilities • The Operations Manager's primary responsibilities include the daily oversight of recruitment, onboarding, and training of all new staff. This role holds direct supervisory and corrective action authority up to and including termination over restaurant team members and delivery drivers. You will champion daily restaurant operations, ensuring the team executes all required tasks to the highest standards of quality. • Achieve success by acting as a proactive, autonomous leader, making sound decisions, and fostering a culture of pride and accountability among staff. • Accountable for managing all shift operations and ensuring absolute adherence to all Company standards, policies, procedures, and systems. • This role is directly responsible for staff management, including shift supervision, hiring/separations, new hire integration, professional growth, performance reviews, and implementing disciplinary action for team members and drivers, who are direct reports to this position. • This position is typically assigned to high-volume or highly complex restaurant locations and reports directly to the General Manager. • Ensure the consistent delivery of high-quality products by creating and maintaining a quality control system with the team, guaranteeing every customer's order is accurate and meets brand standards. • Utilize all available resources, including the Operations Manual and Team Member Handbook, to effectively communicate, educate, and reinforce quality standards with the team. • Manage Company assets by maintaining a clean restaurant that consistently meets all safety and security regulations, and ensuring all team members' food safety certifications are current. • Oversee the work activities of all non-exempt staff during scheduled shifts, including shift leaders, in-store staff, and drivers. • When the General Manager is absent, assume full responsibility for all restaurant functions to ensure excellent customer service and product quality are maintained. • Proactively seek and hire customer-focused personnel, maintain proper staffing levels aligned with sales forecasts, effectively orient and train staff to surpass customer expectations, enforce uniform and appearance standards for all shifts, and clearly define performance objectives for all direct reports. • Thoroughly document and address performance issues, implementing necessary disciplinary measures, up to and including employment separation. • Provide effective coaching and development to team members and actively cultivate an environment of energy, teamwork, and enjoyment. • Support the achievement of sales targets by training the team on sales execution and product knowledge, leading to prompt and friendly service for all customers. • Contribute to the development and execution of strategies aimed at reversing negative trends and boosting restaurant profitability. • Execute financial controls and manage cash handling responsibilities at the shift level.

Team Leadership
Staff Management
Customer Service
Verified Source
Posted 28 days ago
Papa John's

Operations Manager

Papa John'sBelleville, MIFull-time
View Job
Compensation$200K - 200K a year

Oversee daily restaurant operations, manage staff, ensure quality standards, and drive profitability. | Requires restaurant management experience, team leadership skills, and availability during peak hours, which are not demonstrated in your retail and sales background. | Description: The Operations Manager role at [Company Name] is critical to ensuring smooth, high-quality, and profitable restaurant performance. This leadership position is tasked with managing the day-to-day flow of the business, focusing heavily on building and maintaining a strong, capable team. You will be the driving force behind superior product delivery and an exceptional customer experience. Qualifications: • A positive, team-focused attitude and a genuine commitment to collaboration. • A passion for delivering a high-quality product, a sharp business mind, and the ability to treat every team member with respect and dignity are essential. • Must possess strong foundational math skills and proven capabilities in problem-solving. • The busiest periods are evenings and weekends, so a strong willingness and availability to work these peak hours is required. • Physical requirements include the ability to stand for extended periods and lift or move objects up to 25 pounds. Benefits: • Comprehensive Benefits Package: Medical, Dental, Paid Time Off, and 401(k) retirement plan. • Benefit eligibility may vary based on position and hours worked. • Receive your wages through Weekly Paychecks. • Enjoy scheduling flexibility. • Generous 50% Employee Pizza Discount. • Convenient Pay Options: Direct Deposit and Debit (Pay) Cards. • Access to Continuous Development: Ongoing training programs covering leadership, business management, and people development. • "Ingredient YOU!" Recognition: Awards and cards designed to celebrate outstanding team performance. • Exclusive PerkSpot Discount Program: Offers a wide variety of discounts on items like cell phone service, movie tickets, auto insurance, travel, car repair, and more. • Discounts are location-dependent and subject to change. Responsibilities • The Operations Manager's primary responsibilities include the daily oversight of recruitment, onboarding, and training of all new staff. This role holds direct supervisory and corrective action authority up to and including termination over restaurant team members and delivery drivers. You will champion daily restaurant operations, ensuring the team executes all required tasks to the highest standards of quality. • Achieve success by acting as a proactive, autonomous leader, making sound decisions, and fostering a culture of pride and accountability among staff. • Accountable for managing all shift operations and ensuring absolute adherence to all Company standards, policies, procedures, and systems. • This role is directly responsible for staff management, including shift supervision, hiring/separations, new hire integration, professional growth, performance reviews, and implementing disciplinary action for team members and drivers, who are direct reports to this position. • This position is typically assigned to high-volume or highly complex restaurant locations and reports directly to the General Manager. • Ensure the consistent delivery of high-quality products by creating and maintaining a quality control system with the team, guaranteeing every customer's order is accurate and meets brand standards. • Utilize all available resources, including the Operations Manual and Team Member Handbook, to effectively communicate, educate, and reinforce quality standards with the team. • Manage Company assets by maintaining a clean restaurant that consistently meets all safety and security regulations, and ensuring all team members' food safety certifications are current. • Oversee the work activities of all non-exempt staff during scheduled shifts, including shift leaders, in-store staff, and drivers. • When the General Manager is absent, assume full responsibility for all restaurant functions to ensure excellent customer service and product quality are maintained. • Proactively seek and hire customer-focused personnel, maintain proper staffing levels aligned with sales forecasts, effectively orient and train staff to surpass customer expectations, enforce uniform and appearance standards for all shifts, and clearly define performance objectives for all direct reports. • Thoroughly document and address performance issues, implementing necessary disciplinary measures, up to and including employment separation. • Provide effective coaching and development to team members and actively cultivate an environment of energy, teamwork, and enjoyment. • Support the achievement of sales targets by training the team on sales execution and product knowledge, leading to prompt and friendly service for all customers. • Contribute to the development and execution of strategies aimed at reversing negative trends and boosting restaurant profitability. • Execute financial controls and manage cash handling responsibilities at the shift level.

Team Leadership
Operational Management
Staff Recruitment and Training
Verified Source
Posted 28 days ago
Papa John's

Operations Manager

Papa John'sNew Haven, MIFull-time
View Job
Compensation$50K - 70K a year

Oversee daily restaurant operations, manage staff recruitment, training, and performance, and ensure quality standards and customer satisfaction. | Experience in restaurant or hospitality management, strong leadership skills, ability to work evenings and weekends, and physical ability to stand for long periods and lift up to 25 pounds. | Description: The Operations Manager role at [Company Name] is critical to ensuring smooth, high-quality, and profitable restaurant performance. This leadership position is tasked with managing the day-to-day flow of the business, focusing heavily on building and maintaining a strong, capable team. You will be the driving force behind superior product delivery and an exceptional customer experience. Qualifications: • A positive, team-focused attitude and a genuine commitment to collaboration. • A passion for delivering a high-quality product, a sharp business mind, and the ability to treat every team member with respect and dignity are essential. • Must possess strong foundational math skills and proven capabilities in problem-solving. • The busiest periods are evenings and weekends, so a strong willingness and availability to work these peak hours is required. • Physical requirements include the ability to stand for extended periods and lift or move objects up to 25 pounds. Benefits: • Comprehensive Benefits Package: Medical, Dental, Paid Time Off, and 401(k) retirement plan. • Benefit eligibility may vary based on position and hours worked. • Receive your wages through Weekly Paychecks. • Enjoy scheduling flexibility. • Generous 50% Employee Pizza Discount. • Convenient Pay Options: Direct Deposit and Debit (Pay) Cards. • Access to Continuous Development: Ongoing training programs covering leadership, business management, and people development. • "Ingredient YOU!" Recognition: Awards and cards designed to celebrate outstanding team performance. • Exclusive PerkSpot Discount Program: Offers a wide variety of discounts on items like cell phone service, movie tickets, auto insurance, travel, car repair, and more. • Discounts are location-dependent and subject to change. Responsibilities • The Operations Manager's primary responsibilities include the daily oversight of recruitment, onboarding, and training of all new staff. This role holds direct supervisory and corrective action authority up to and including termination over restaurant team members and delivery drivers. You will champion daily restaurant operations, ensuring the team executes all required tasks to the highest standards of quality. • Achieve success by acting as a proactive, autonomous leader, making sound decisions, and fostering a culture of pride and accountability among staff. • Accountable for managing all shift operations and ensuring absolute adherence to all Company standards, policies, procedures, and systems. • This role is directly responsible for staff management, including shift supervision, hiring/separations, new hire integration, professional growth, performance reviews, and implementing disciplinary action for team members and drivers, who are direct reports to this position. • This position is typically assigned to high-volume or highly complex restaurant locations and reports directly to the General Manager. • Ensure the consistent delivery of high-quality products by creating and maintaining a quality control system with the team, guaranteeing every customer's order is accurate and meets brand standards. • Utilize all available resources, including the Operations Manual and Team Member Handbook, to effectively communicate, educate, and reinforce quality standards with the team. • Manage Company assets by maintaining a clean restaurant that consistently meets all safety and security regulations, and ensuring all team members' food safety certifications are current. • Oversee the work activities of all non-exempt staff during scheduled shifts, including shift leaders, in-store staff, and drivers. • When the General Manager is absent, assume full responsibility for all restaurant functions to ensure excellent customer service and product quality are maintained. • Proactively seek and hire customer-focused personnel, maintain proper staffing levels aligned with sales forecasts, effectively orient and train staff to surpass customer expectations, enforce uniform and appearance standards for all shifts, and clearly define performance objectives for all direct reports. • Thoroughly document and address performance issues, implementing necessary disciplinary measures, up to and including employment separation. • Provide effective coaching and development to team members and actively cultivate an environment of energy, teamwork, and enjoyment. • Support the achievement of sales targets by training the team on sales execution and product knowledge, leading to prompt and friendly service for all customers. • Contribute to the development and execution of strategies aimed at reversing negative trends and boosting restaurant profitability. • Execute financial controls and manage cash handling responsibilities at the shift level.

Team Leadership
Operational Management
Customer Service
Verified Source
Posted 28 days ago
Papa John's

Hourly Shift Manager

Papa John'sIrvington, NJPart-time
View Job
Compensation$30K - 45K a year

Oversee daily store operations including staff management, stock control, budgeting, customer service, and sales target achievement. | Requires commercial awareness, confidence, resourcefulness, organizational and teamworking skills, verbal and numerical skills, IT proficiency, enthusiasm, executive skills, problem-solving, initiative, and leadership by example. | Main Responsibilities of a Shift Manager ● Responsible for every aspect of everyday supervision of store outlets ● Responsible for resources management ● Takes care of stock, staff, and sales management Shift Manager Job Description We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store. The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience. More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied. Responsibilities of a Shift Manager ● Recruiting and appraising staff ● Training and supervising staff ● Managing budgets ● Maintaining financial and statistical records ● Dealing with customer complaints and queries ● Overseeing stock and pricing control ● Maximizing profitability and productivity ● Motivating staff to meet sales targets ● Setting sales targets ● Ensuring compliance with safety and health regulations ● Preparing promotional displays and materials ● Liaising with management ● Taking care of promotional prospects, benefits, and salaries of their staff ● Providing opportunities for staff advancements Shift Manager Job Requirements: ● Commercial awareness ● Confidence ● Resourcefulness ● Organizational skills ● Teamworking skills ● Verbal communication skills ● Numerical skills ● Excellent IT skills ● Enthusiasm ● Executive skills ● Problem-solving skills ● Showing initiative ● Setting a good example At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They’re all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Part time & full time positions currently open. We’ll train you on everything you need to know!"

staff training and supervision
budget and financial record management
customer service and complaint resolution
stock and pricing control
team motivation and sales target setting
organizational and communication skills
problem-solving and initiative
Verified Source
Posted 5 months ago

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