Pan-American Life Insurance Group

Supporting month-end close, reconciliations, and financial reporting in a high-volume environment. | Requires a Bachelor's in Accounting, 0-2 years of tax or public accounting experience, and CPA license, with specific knowledge of U.S. international tax laws. | Tax Analyst - International Pan-American Life Insurance Group (PALIG) Location: New Orleans, LA; Oak Brook, IL; or Coral Gables, FL | Hybrid Work Opportunities Available About the Role: Pan-American Life Insurance Group (PALIG) is seeking a Tax Analyst - International to support the Corporate Tax Department in meeting strategic objectives related to local tax requirements for non-U.S. affiliates and U.S. international tax reporting obligations. The primary focus of this role is to build subject matter expertise in U.S. international tax laws and GAAP reporting requirements for foreign taxes. This position works closely with foreign affiliate teams to collect and review tax reporting information, assists in identifying and resolving tax financial reporting issues, and supports various international tax matters, including transfer pricing and audit defense, as needed. While the ideal candidate will be based in one of our office locations-New Orleans, Oak Brook, or Coral Gables-we remain open to remote arrangements for strong candidates whose experience aligns closely with the demands of this role. Essential Functions: Tax Financial Reporting and Analysis • Collaborates with foreign affiliate teams to compile and maintain foreign affiliate tax provisions for U.S. GAAP financial reporting • Assists with the identification, measurement, and recognition of tax attributes and positions • Develops a working knowledge of various foreign tax laws and reporting positions Tax Compliance • Prepares Foreign Tax Credit (FTC) utilization calculations, including sourcing data and performing other U.S. international tax computations (e.g., BEAT, NCTI) • Prepares U.S. federal tax reporting schedules and forms • Maintains accurate and complete records for all U.S. international and foreign tax-related filings Tax Planning and Transactions • Researches tax implications of new or pending laws, regulations, and rulings • Performs modeling of tax guidance changes to quantify potential impacts • Drafts technical position memoranda Tax Systems and Operations • Assists in documenting current tax processes • Helps maintain and optimize various tax software systems Education & Experience: • Required: A Bachelor's degree (BS/BA) in Accounting or a related field, 0-2 years of corporate tax and/or public tax accounting experience, and an active Certified Public Accountant (CPA) license • Preferred: Master's degree in Taxation (MST) or a related graduate-level tax program Knowledge, Skills & Abilities (KSAs): • Familiarity with U.S. federal international tax law and reporting requirements (e.g., Subpart F, Forms 5471, 8858, 8992 (GILTI/NCTI), 1118, 8991 (BEAT)) • Foundational understanding of ASC 740 reporting concepts • Excellent written and verbal communication skills • Proficiency with Microsoft Office • Strong analytical and problem-solving skills • Ability to learn and utilize company financial systems • Ability to manage multiple tasks and meet deadlines • Advanced technology skills a plus: Advanced Excel, VBA, Alteryx, Power Query, Power BI, and/or Python • Bilingual Spanish/English a plus What We Offer: • Competitive compensation package (base salary & bonus) • Comprehensive benefits, including medical, dental, 401(k), paid time off, and tuition reimbursement • Medical and dental coverage effective the first of the month following 30 days of service • Hybrid work opportunities About Us: Pan-American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses across 49 U.S. states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands through its U.S.-based member companies-Pan-American Life Insurance Company and Pan-American Assurance Company. At PALIG, our employees are our greatest asset. We value collaboration, trust, and the confidence of our policyholders. Our long-standing commitment to excellence continues to drive our success. Pan-American Life is an Equal Opportunity Employer and a Drug-Free Workplace.

Provide technical support for desktop and mobile devices, manage tickets, and assist with onboarding/offboarding. | Experience with Windows desktop OS, virtual desktops, customer service skills, and ability to manage multiple tasks. | About the position Pan-American Life Insurance Group (PALIG) is seeking a Desktop Analyst who will be the initial point of contact for all technology service requests and problem resolution. This position must have strong customer service skills combined with a solid background in desktop operating systems and applications, networking infrastructure along with strong troubleshooting and problem-solving skills to be able to assist both technical and non-technical customers. This position will be based out of our Oak Brook, IL. office. Responsibilities • Technical Point of Contact: Technical point of contact for all employees • Demonstrate a friendly and helpful customer service attitude • Resolve problems by clearly listening, researching, identifying root cause and recommending a solution. If resolution requires another IT group, coordinate to final resolution. • Onboarding & Offboarding: Initiate and coordinate onboarding and off boarding process for employees and contingent workers (temporary / contractors) • Setup, configure, deploy and support physical desktop/laptops, virtual desktops, phones, smartphones, tablets, 2 factor authentication and other mobile devices for new and existing employees • Ticket Management: Maintain department standards for opening, updating, closing and escalating tickets in the Help Desk tracking system. • Inventory Management: Maintain accurate hardware and software inventory of company assets, ensuring license compliance is strictly enforced. • Account / Profile Management: Unlocking accounts • Provide and remove access per approved ticket process Requirements • Associate's degree in computer science or related field, Bachelor's degree preferred. • 1 year of desktop support experience preferred, but 2 years of experience may be substituted in lieu of degree. • Strong working knowledge of the latest Microsoft Windows desktop Operating Systems and VMware View/Horizon virtual desktops. • Well-developed interpersonal skills as demonstrated by the ability to interact and develop relationships with diverse audiences. • Ability to manage competing priorities as well as several tasks and projects simultaneously. • Proven self-starter with the demonstrated ability to learn new procedures and take ownership of assignments. • Dependable and the ability to meet tight schedules and deadlines. • Organized and logical with an attention to detail. • Positive, creative and high-energy individual. • Learning agility as demonstrated by ability to learn, understand and apply new technologies. • Collaborate/Enjoys working in teams, as well as on own. • Strong problem-solving skills, with the ability to take a vague non-technical description and carry forward to a solution. Nice-to-haves • knowledge of Cisco phone setup and configuration • Solid understanding of networking, Intune, Entra, Active Directory, TCP/IP, DHCP, DNS and Windows Server • Knowledge of AV systems and mobile device support • ITMS ticketing tool ServiceNow experience with basic knowledge of ITIL Benefits • Competitive compensation package (base salary & bonus) • Base hourly pay can range from \$18.30 per hour to \$25.70 per hour, dependent on experience. • This role will be eligible for a 2% all employee bonus based upon annual base pay. • Comprehensive benefits including medical, dental, 401(k), paid time off, and tuition reimbursement • Medical and dental coverage available starting the first of the month following 30 days of service • Hybrid work opportunities

The Senior Software Developer will design and develop new systems while minimizing maintenance requirements. They will also troubleshoot application issues and provide after-hours support as needed. | A Bachelor's degree and 3 years of experience as a Software Developer are required, with the possibility of substituting additional relevant work experience for the degree. Bilingual skills in Spanish and English are preferred. | Pan-American Life Insurance Group (PALIG) is seeking a Senior Software Developer to join the Information Technology team. The Senior Software Developer will need to: Expertly code, debug and document software that meets business requirements and technical specifications Adhere to standards and best practices for SDLC-related tasks associated with both the design and development of new application systems and the implementation of major projects Define and enforce controls for financially significant systems and analyze and design system security, performance enhancements, and conversion procedures Provide after-hours support as needed Troubleshoot and resolve application issues Possess expert knowledge in software development environments Understand and consider infrastructure impacts in the design of software solutions Identify and champion the adoption of departmental standards and best practices ESSENTIAL FUNCTIONS: Design and Develop New Systems, as well as Existing Systems, with an Emphasis on Minimized Maintenance Requirements Confer with systems analysts, developers, and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces Analyze problem areas, design and implement system improvements and conversion procedures as needed Define and enforce checks and balances for operational controls for Financial Systems Design and recommend improved operational procedures to maximize system efficiencies and provide guidance to solving complex operation malfunctions Provide after-hour support for assigned applications as needed Responsible for the Design and Implementation of Approved Data Architecture, Integrity, and Security Mechanisms for IT Applications Responsible for system integrity and installation of technology upgrades Responsible for overall program/application performance and provide support in the resolution of program and application issues Provide technical input to other areas and gather data from outside the organization Suggest improvements and efficiencies modifications for supported applications Proactively and Independently Learn and Utilize New Technology, Concepts, and Procedures, as Appropriate to Project Requirements Maintain current knowledge of industry technology trends Mentor and support members of the application development staff In Collaboration with Systems and Business Analysts, Develop Testing Plans and Perform Unit Testing for Assigned Applications and Systems Plan and execute testing and implementation of major projects Develop implementation and training plans to support new programs/applications KEY REQUIREMENTS: Bachelor’s degree and 3 years of experience as a Software Developer, including basic skills in Information Technology, required (an additional 4 years of relevant work experience may be substituted in lieu of degree) KNOWLEDGE, SKILLS & ABILITIES: Bilingual preferred (Spanish/English) Must have good oral and written communication skills Ability to operate a keyboard if required to perform the essential functions of the job Ability to read and interpret a document if required to perform the essential functions of the job Ability to travel if required to perform the essential functions of the job Ability to work under stressful conditions and competing deadlines Pan-American Life Insurance Group Offers: Comprehensive Compensation Packages (base & bonus) A Comprehensive Benefits Package: Medical, Dental, 401K, Paid Time Off, and Tuition Reimbursement (etc.) are some examples. New hires are eligible for medical and dental coverage on the first of the month following 30 days of service. Remote & Hybrid Work Opportunities Who We Are: Pan-American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses in 49 U.S. states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands through its U.S. based member companies - Pan-American Life Insurance Company and Pan-American Assurance Company. At Pan-American Life, our employees are our greatest asset. We are grateful for the collaborative efforts of our employees and partners, and for the confidence of the policyholders whose life and health we protect. It is through this long-standing commitment that Pan-American Life continues to succeed. Pan-American Life is an Equal Opportunity Employer/Drug Free Workplace. Pan-American Life Insurance Group (PALIG) is a leading provider of life, accident and health insurance. For more than 110 years, we have earned the trust of millions of customers across the Americas by delivering trusted financial security and peace of mind so they can protect what matters the most – their families, their business and their futures. At Pan-American Life we are seeking qualified, dedicated, result-driven candidates whose capability and passion for work can directly contribute to our company’s success.