2 open positions available
Manage and coordinate all aspects of conferences, banquets, and meetings to ensure seamless execution and excellent guest experiences. | Requires prior experience in conference services, catering sales, or event planning within hospitality, proficiency with event management systems and Microsoft Office, and strong organizational and communication skills. | Where Hospitality Becomes Unscripted.Job SummaryAt OTH Hotels Resorts, we don't believe in service that's scripted-we believe in hospitality that's human. As a Conference Services Manager, you create memorable experiences by orchestrating every detail of meetings, conferences, and special events so they feel effortless for our guests. This isn't just about managing logistics-it's about listening, anticipating, and delivering with care. From the first inquiry to the final farewell, you transform ordinary functions into extraordinary moments where our guests feel supported, inspired, and valued.Key ResponsibilitiesPartner with clients to understand their goals, expectations, and event details, translating them into seamless, successful functions.Coordinate all aspects of conferences, banquets, and meetings, including room setups, catering, audiovisual, and billing.Anticipate guest and group needs, providing thoughtful solutions and personalized touches that elevate the experience.Serve as the primary liaison between clients and hotel departments to ensure flawless execution and clear communication.Conduct pre- and post-event meetings with clients to ensure satisfaction and identify opportunities for continuous improvement.Monitor event operations on-site, offering presence, guidance, and support throughout the guest experience.Uphold budgetary and revenue goals by managing contracts, maximizing food and beverage opportunities, and ensuring billing accuracy.Maintain detailed records and reports, contributing to ongoing improvements in service standards and operational processes.Represent OTH Hotels Resorts with professionalism and authenticity in every client interaction.Being up to date with client's deposit schedule and forecasting client total estimated amount due prior to arrival dateMonitor group room blocks and pick up to ensure accurate booking information.Comfortable with hotel site inspections, client presentations and pre/post cons.Who You AreA natural relationship-builder who thrives on collaboration and understands the power of clear communication.Highly organized, detail-oriented, and able to manage multiple events simultaneously without losing sight of the guest experience.Comfortable adapting to changing needs and solving problems with creativity and composure.Energized by a fast-paced environment and inspired by the opportunity to create experiences that guests will remember.Flexible with scheduling, including early mornings, evenings, weekends, and holidays when events require.Prior experience in conference services, catering sales, or event planning within hospitality is strongly preferred.Excellent knowledge of computers, specifically Delphi, PEP, R&I, Word and Excel.Proficiency in event management systems and basic computer applications (Word, Excel, Outlook) is helpful.Ability to work effectively under time constraints and deadlines.What Makes Us DifferentUnscripted Hospitality is more than a service philosophy-it's a culture of care, empowerment, and personal connection. We trust our team members to act with heart, notice the details, and make decisions that enhance the guest experience without relying on rigid checklists.At OTH Hotels Resorts, your story matters. Here, you're not just coordinating events-you're creating meaningful moments that guests will carry with them long after they've left.Join UsIf you're ready to be part of a team that believes in authenticity over routine, in purpose over procedure, and in people over process-this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts.This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
Drive new business across multiple hotel properties, build and sustain client relationships, partner with property teams, and represent hotels at industry events. | Minimum 3 years hotel sales experience with proven sales success, strong communication and negotiation skills, and ability to work remotely with some travel. | Where Hospitality Becomes Unscripted. “Bring your passion for people. Build upon your career in hospitality sales.” Regional Sales Manager – Hospitality (Multi-Property) Remote | Some Travel Required At OTH Hotels & Resorts, we don’t just sell rooms, we create stories, connections, and experiences. That’s what our Unscripted Hospitality Culture is all about. We believe in empowering every team member to bring their authentic self to work, build genuine relationships, and deliver service that feels natural, personal, and memorable. We’re looking for a Regional Sales Manager to join our team and help us grow across a portfolio of hotels. This role is about more than numbers; it’s about building partnerships, uncovering opportunities, and being part of a culture that values creativity, collaboration, and heart. What You’ll Do Drive new business across multiple properties in corporate, group, and leisure markets. Build and sustain strong client relationships that lead to lasting success. Partner with property teams to ensure flawless execution of group and corporate business. Represent our hotels at industry events, trade shows, and client meetings. What You Bring At least 3 years of hotel sales experience (multi-property preferred). A proven record of hitting sales goals and growing revenue. Strong communication, negotiation, and relationship-building skills. Self-motivation to work remotely, plus flexibility for some travel. Why You’ll Love It Here Competitive salary with performance incentives. Comprehensive benefits package. A people-first culture where your voice matters. Professional growth opportunities in a company that’s building something special. Join us at OTH Hotels & Resorts, where hospitality is Unscripted and your career can be, too.
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