OrganOx

Process customer orders and returns, coordinate shipments, manage logistics documentation and compliance, and support process improvements in supply chain operations. | At least 3 years logistics experience with international shipments, SAP proficiency, knowledge of customs and regulatory compliance, and strong organizational and communication skills. | OrganOx has been transforming organ transplantation since 2008, leveraging groundbreaking normothermic machine perfusion technology in our flagship product, the OrganOx metra®. This technology helps preserve donor livers for up to 12 hours, significantly reducing organ discard rates and facilitating more successful transplants. We are an innovative, fast-paced global medical device company committed to improving transplantation outcomes. As part of our ongoing expansion in North America, we seek a motivated and strategic Supply Chain Operations Specialist to join our team. The Logistics Specialist is responsible for processing customer orders and returns, coordinating domestic and international shipments, creating shipping documentation, return requests, order acknowledgments, and sales quotations in SAP. This role also supports continuous process improvement initiatives to optimize logistics efficiency, compliance, and customer satisfaction. Key Responsibilities • Process customer orders in a timely and accurate manner to maintain an outstanding service level for all customers • Maintain positive and professional relationships with all customers, third-party logistics (3PL) providers, and carrier partners • Coordinate both domestic and international shipments, ensuring full compliance with shipping regulations, Incoterms, and customs documentation requirements • Serve as a key point of contact for all logistics-related issues, resolving them promptly and efficiently • Manage the Return Material Authorization (RMA) process for the return of products from customers to OrganOx Inc. (U.S.) and OrganOx Ltd. (U.K.) • Create order acknowledgments, delivery notes, stock transfers, return requests, and sales quotations in SAP • Collaborate with cross-functional teams and Operations leadership to ensure timely and accurate delivery of products and services • Monitor logistics workflows and recommend process improvements to enhance efficiency and reduce cost • Report customer sales, returns, and shipment data on a weekly and monthly basis using SAP and Excel reporting tools Skills & Experience • Minimum of 3 years of experience in logistics and international shipments, including knowledge of: • Incoterms and their application in international trade • Customs clearance procedures and import/export documentation • Commodity codes / Harmonized Tariff Schedule (HTS) classification • Import/export regulatory compliance (e.g., FDA, CBP, as applicable) • Previous experience in the medical device or life sciences industry preferred • Experience with SAP or a similar ERP system • Strong attention to detail and organizational skills • Excellent communication skills (written and verbal) for liaising with customers, carriers, and internal teams • High level of problem-solving and analytical skills • Proficiency in Microsoft Outlook, Excel, and Word • Ability to work independently and manage multiple priorities in a fast-paced environment • Adaptable and proactive in a continuously evolving global logistics landscape Work Environment • Prolonged periods of sitting at a desk and working on a computer • Standard 40-hour work week applies • Weekend availability may be required for urgent orders (less than 10%) • This is a hybrid role based on-site at the OrganOx Madison, New Jersey facility Requirements Qualifications • Minimum of 3 years' experience in a similar logistics or supply chain role, with emphasis on international shipments • Experience with SAP or equivalent ERP software • Experience managing the RMA process • Demonstrated attention to detail and strong organizational capabilities • Proficient in Microsoft Office Suite (Outlook, Excel, Word) Benefits A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate. We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Manage US operations logistics, inventory, and supply chain activities while supporting continuous improvement and team development under senior management. | 7+ years in inventory, supply chain or logistics with ERP knowledge, 1+ year managing direct reports, bachelor’s degree, and preferred medical device industry experience. | ABOUT ORGANOX: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company’s first product, the OrganOx metra® normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 5,000 liver transplant operations globally. Position Summary The position of Operations Manager is responsible for coordinating the activity of US Operations to satisfy customer requirements and OrganOx Inc. operational needs. Listed below are the key responsibilities of the role and a brief description of some of the key tasks to be performed. This list is not totally inclusive and the job holder will be expected to complete tasks reasonably requested by the Senior Manager, Operations. This is a flexible, on-site role in our Madison, NJ office. Major Responsibilities Under direction from the Senior Manager, Operations, the Operations Manager will be responsible for: · Manage the distribution and storage of OrganOx sub-components, spares, tooling and finished goods using approved distribution and warehousing partners. · Identify and implement continuous improvement opportunities throughout the supply chain to improve Quality/Delivery/Customer Service/Cost. · Manage daily operations and logistics in the US to meet business objectives. · Support the Senior Manager, Operations in developing, implementing and monitoring KPIs to drive operational performance, cost efficiency and quality standards. · Develop, implement, and maintain policies and processes to maintain inventory accuracy, adequate safety stock, and inventory records compliance. · Provide regular structured communication to Senior Manager, Operations on operational performance in the US Region. · Manage and monitor the performance of logistics partners using Business Continuity Planning, identify and mitigate risks and issues in the supply chain. · Using formal mapping techniques, define the existing distribution network and identify updates to the network based on the business growth plan defined in the S&OP process. · Cultivating a high-performance culture. Promote cross-functional collaboration and create opportunities for professional development within the team. · This role may require travel up to 10% travel. Skills & Experience · Excellent communication and interpersonal skills both verbal and written, with a proven track record of business negotiation and report writing. · Ability to manage others to help them excel in their roles, realize their potential, and develop their careers. · Ability to operate in a rapidly changing environment, able to differentiate and prioritize between multiple competing objectives without losing sight of the long-term strategic aims of the company. · Ability to adopt a flexible approach on a day-to-day basis and willingness to perform tasks outside of core job description. · Demonstrable ability to identify and solve problems and justify implementation of improvements through cost-benefit analysis to business performance and cost-basis. · Proven track record of logistics, operations and supply chain management roles. · Detailed understanding of ERP. · Ability to produce Technical Reports to a high standard in terms of technical content, presentation and written English. · High competence in data manipulation in spreadsheet software with the ability to generate and convert data within flat and pivot datasets. · Ability to work effectively with suppliers. · Ability to work across a wide range of projects simultaneously. - Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies. Qualifications · Must have a minimum of a Bachelor’s degree in related field · Working hours will be spent in the stockroom, organizing inventory and coordinating shipments; Standard 40-hour work week applies. · A minimum of 7 years’ experience in inventory, supply chain or logistics · Good working knowledge of Enterprise Resource Planning (ERP) systems required. · 1+ years of managing direct reports strongly preferred. · Experience in the medical device industry preferred. · Ability to travel up to 10% of the time domestically and globally. · Flexibility to work after hours, as needed. · Good working knowledge of standard office and project management software. #LI-Hybrid A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate. The Pay Range for this position is $105,000 - $130,000 annually, with a 20% target annual bonus and benefits. We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

The Territory Manager is responsible for managing OrganOx's commercial business in their assigned territory, ensuring sales targets are met and establishing strong customer relationships. They will collaborate with the sales team to develop strategies and provide product support to medical professionals and hospital administrators. | Candidates must have a Bachelor's degree and a minimum of five years of sales experience in the medical device or transplant industry. A deep understanding of the medical device market and proven ability to develop effective sales strategies are essential. | ABOUT ORGANOX: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company’s first product, the OrganOx metra® normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 5,000 liver transplant operations globally. Position Summary The Territory Manager (TM) is the primary contact for all aspects of OrganOx commercial business in assigned territory. It is a field-based, customer-facing position that interacts at multiple levels in which total hospital account management skills and a high level of business acumen are required. They will ensure that sales targets are met or exceeded. They will be at the forefront of understanding market needs, establishing strong customer relationships, and ensuring our products' value is clearly communicated and understood. The TM will also work closely with our matrix team to develop strategies to promote our products to medical professionals, hospital administrators, and other relevant stakeholders. This position requires routine air and overnight travel. This is a remote-based position located in the Dallas, TX, Houston, TX or Austin, TX area. The incumbent must reside within one of these territories and be located within 45 minutes of a major airport hub to facilitate travel up to 80% of the time. Major Responsibilities Collaborate with the Director of Sales, North America to develop and execute sales strategy and plan in accordance with company directives. Must identify and address potential barriers to the appropriate integration and adoption of designated products and the ability to identify potential new customers and opportunities. Responsible for sales and customer support in a designated territory. Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers. Completes a thorough analysis of the territory and identifies key target accounts. Responsible for generating and following-up on sales leads. Monitors competition by gathering information and shares with marketing team. Builds relationships daily with multiple customers within an account and keeps them informed of supply/inventory. Resolves customer complaints by investigating problems and making recommendations to management. Supports market development efforts to increase the number of patients available to receive our treatment. Supports Director of Marketing and VP Clinical Engagement in the execution of education programs for physicians and other health professionals involved in the use of the metra in order to accelerate the adoption rate. Foster and maintain strong customer relationships by understanding their needs via professionalism and excellent interpersonal skills which routinely involve virtual and large in-person presentations. Work cohesively with Clinical Specialists, marketing, medical, leadership, and overall matrix team to meet customer needs. Participate in trade shows, conferences, and other industry events to represent the company and its products. Skills & Experience The ability to showcase a high level of clinical aptitude with thorough understanding of the liver transplant disease space, clinical studies, and medical device product. Ability to prioritize and comfortably manage a large geography requiring routine air travel and overnights. An entrepreneurial mindset displaying a high degree of resourcefulness, ingenuity, and personal credibility is necessary in order to discover barriers to product utilization and implement appropriate solutions. Excellent presentation skills both virtually and in front of a live audience. Exceptional interpersonal and communication skills with active listening skills to uncover unmet needs. Having a sense of urgency and ability to work in a high stress environment in which daily responsibilities/locations are not routine. Strong attention to detail. Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies. Qualifications A minimum of a Bachelor's degree in a business or a medically related field. Minimum of five years of sales experience in the medical device or transplant industry, with a proven track record of meeting or exceeding targets. Minimum of five years of sales experience related to hospital total account management. Deep understanding of the medical device market, preferably with experience in organ transplantation. Proven ability to develop and execute effective sales strategies. A high degree of professionalism, integrity, and ethical behavior. Ability and willingness to travel extensively (80% of the time). #LI-Remote A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate. The Pay Range for this position is $130,000 - $140,000 annually, with a 60% target annual bonus and benefits. We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

The Territory Manager is responsible for all aspects of OrganOx's commercial business in their assigned territory, ensuring sales targets are met while building strong customer relationships. They will collaborate with the sales team to develop strategies and provide product support to medical professionals and hospital administrators. | Candidates must have a Bachelor's degree and a minimum of five years of sales experience in the medical device or transplant industry. A deep understanding of the medical device market and proven ability to develop effective sales strategies are essential. | ABOUT ORGANOX: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company’s first product, the OrganOx metra® normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 5,000 liver transplant operations globally. Position Summary The Territory Manager (TM) is the primary contact for all aspects of OrganOx commercial business in assigned territory. It is a field-based, customer-facing position that interacts at multiple levels in which total hospital account management skills and a high level of business acumen are required. They will ensure that sales targets are met or exceeded. They will be at the forefront of understanding market needs, establishing strong customer relationships, and ensuring our products' value is clearly communicated and understood. The TM will also work closely with our matrix team to develop strategies to promote our products to medical professionals, hospital administrators, and other relevant stakeholders. This position requires routine air and overnight travel. This is a remote-based position located in the Dallas, TX, Houston, TX or Austin, TX area. The incumbent must reside within one of these territories and be located within 45 minutes of a major airport hub to facilitate travel up to 80% of the time. Major Responsibilities Collaborate with the Director of Sales, North America to develop and execute sales strategy and plan in accordance with company directives. Must identify and address potential barriers to the appropriate integration and adoption of designated products and the ability to identify potential new customers and opportunities. Responsible for sales and customer support in a designated territory. Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers. Completes a thorough analysis of the territory and identifies key target accounts. Responsible for generating and following-up on sales leads. Monitors competition by gathering information and shares with marketing team. Builds relationships daily with multiple customers within an account and keeps them informed of supply/inventory. Resolves customer complaints by investigating problems and making recommendations to management. Supports market development efforts to increase the number of patients available to receive our treatment. Supports Director of Marketing and VP Clinical Engagement in the execution of education programs for physicians and other health professionals involved in the use of the metra in order to accelerate the adoption rate. Foster and maintain strong customer relationships by understanding their needs via professionalism and excellent interpersonal skills which routinely involve virtual and large in-person presentations. Work cohesively with Clinical Specialists, marketing, medical, leadership, and overall matrix team to meet customer needs. Participate in trade shows, conferences, and other industry events to represent the company and its products. Skills & Experience The ability to showcase a high level of clinical aptitude with thorough understanding of the liver transplant disease space, clinical studies, and medical device product. Ability to prioritize and comfortably manage a large geography requiring routine air travel and overnights. An entrepreneurial mindset displaying a high degree of resourcefulness, ingenuity, and personal credibility is necessary in order to discover barriers to product utilization and implement appropriate solutions. Excellent presentation skills both virtually and in front of a live audience. Exceptional interpersonal and communication skills with active listening skills to uncover unmet needs. Having a sense of urgency and ability to work in a high stress environment in which daily responsibilities/locations are not routine. Strong attention to detail. Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies. Qualifications A minimum of a Bachelor's degree in a business or a medically related field. Minimum of five years of sales experience in the medical device or transplant industry, with a proven track record of meeting or exceeding targets. Minimum of five years of sales experience related to hospital total account management. Deep understanding of the medical device market, preferably with experience in organ transplantation. Proven ability to develop and execute effective sales strategies. A high degree of professionalism, integrity, and ethical behavior. Ability and willingness to travel extensively (80% of the time). #LI-Remote A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate. The Pay Range for this position is $130,000 - $140,000 annually, with a 60% target annual bonus and benefits. We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

The Territory Manager is responsible for all aspects of OrganOx's commercial business in their assigned territory, ensuring sales targets are met while building strong customer relationships. They will collaborate with the sales team to develop strategies and provide product support to medical professionals and hospital administrators. | Candidates must have a minimum of a Bachelor's degree and five years of sales experience in the medical device or transplant industry. A deep understanding of the medical device market and proven ability to develop effective sales strategies are essential. | ABOUT ORGANOX: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company’s first product, the OrganOx metra® normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 5,000 liver transplant operations globally. Position Summary The Territory Manager (TM) is the primary contact for all aspects of OrganOx commercial business in assigned territory. It is a field-based, customer-facing position that interacts at multiple levels in which total hospital account management skills and a high level of business acumen are required. They will ensure that sales targets are met or exceeded. They will be at the forefront of understanding market needs, establishing strong customer relationships, and ensuring our products' value is clearly communicated and understood. The TM will also work closely with our matrix team to develop strategies to promote our products to medical professionals, hospital administrators, and other relevant stakeholders. This position requires routine air and overnight travel. This is a remote-based position located in the Dallas, TX, Houston, TX or Austin, TX area. The incumbent must reside within one of these territories and be located within 45 minutes of a major airport hub to facilitate travel up to 80% of the time. Major Responsibilities Collaborate with the Director of Sales, North America to develop and execute sales strategy and plan in accordance with company directives. Must identify and address potential barriers to the appropriate integration and adoption of designated products and the ability to identify potential new customers and opportunities. Responsible for sales and customer support in a designated territory. Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers. Completes a thorough analysis of the territory and identifies key target accounts. Responsible for generating and following-up on sales leads. Monitors competition by gathering information and shares with marketing team. Builds relationships daily with multiple customers within an account and keeps them informed of supply/inventory. Resolves customer complaints by investigating problems and making recommendations to management. Supports market development efforts to increase the number of patients available to receive our treatment. Supports Director of Marketing and VP Clinical Engagement in the execution of education programs for physicians and other health professionals involved in the use of the metra in order to accelerate the adoption rate. Foster and maintain strong customer relationships by understanding their needs via professionalism and excellent interpersonal skills which routinely involve virtual and large in-person presentations. Work cohesively with Clinical Specialists, marketing, medical, leadership, and overall matrix team to meet customer needs. Participate in trade shows, conferences, and other industry events to represent the company and its products. Skills & Experience The ability to showcase a high level of clinical aptitude with thorough understanding of the liver transplant disease space, clinical studies, and medical device product. Ability to prioritize and comfortably manage a large geography requiring routine air travel and overnights. An entrepreneurial mindset displaying a high degree of resourcefulness, ingenuity, and personal credibility is necessary in order to discover barriers to product utilization and implement appropriate solutions. Excellent presentation skills both virtually and in front of a live audience. Exceptional interpersonal and communication skills with active listening skills to uncover unmet needs. Having a sense of urgency and ability to work in a high stress environment in which daily responsibilities/locations are not routine. Strong attention to detail. Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies. Qualifications A minimum of a Bachelor's degree in a business or a medically related field. Minimum of five years of sales experience in the medical device or transplant industry, with a proven track record of meeting or exceeding targets. Minimum of five years of sales experience related to hospital total account management. Deep understanding of the medical device market, preferably with experience in organ transplantation. Proven ability to develop and execute effective sales strategies. A high degree of professionalism, integrity, and ethical behavior. Ability and willingness to travel extensively (80% of the time). #LI-Remote A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate. The Pay Range for this position is $130,000 - $140,000 annually, with a 60% target annual bonus and benefits. We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

The Field Service Engineer will be responsible for on-site service and repair of complex electro-mechanical medical devices. This includes troubleshooting, maintenance, and ensuring compliance with documentation standards. | Candidates must have a minimum of an Associate's degree in a relevant engineering discipline and three years of industry experience with medical devices. A strong understanding of electro-mechanical systems and the ability to travel extensively are essential. | ABOUT ORGANOX: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company’s first product, the OrganOx metra® normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 4,000 liver transplant operations globally, optimizing the use of donated organs by enabling assessment of the quality of livers as well as longer preservation durations. As part of our ongoing expansion, we seek a Clinical Training Manager to join our team. Position Summary The Field Service Engineer-United States will be primarily responsible for the on-site service and repair of complex electro-mechanical medical devices designed for organ preservation placed within United States region. Reporting to the National Director of Field Service Engineering, the postholder will be responsible for providing technical support for OrganOx metra retained units placed in United States to ensure that product reliability, quality and availability are maintained. The Field Service Engineer – United States will be responsible for completing all documentation relevant to installation, service, repair and rework in compliance with FDA “Good Documentation Practice” and “Good Manufacturing Practice”. This is a remote-based position located in the Salt Lake City, UT or Denver, CO area. The incumbent must reside within one of these territories and be located within 45 minutes of a major airport hub to facilitate travel up to 80% of the time. Listed below are the key responsibilities of the role and a brief description of some of the key tasks to be performed. This list is not totally inclusive, and the person will be expected to complete additional tasks reasonably requested by the Product Support Manager. Major Responsibilities Under direction from the National Director of Field Service Engineering, the Field Service Engineer – United States will be responsible for: Organizing and providing on-site service and repair of the OrganOx metra device: Travelling to hospitals and research facilities within United States. Carrying out on-site routine maintenance procedures and liaising directly with customers regarding organizing routine services and other maintenance needs of OrganOx devices. Carrying out on-site or back-to-base troubleshooting and re-work of OrganOx devices. Carrying out Installation Testing, Post-Rework Soak and Acceptance Testing and completing all documentation in compliance with Good Documentation Practice and the OrganOx Quality Management System. Ensuring work orders and service visits are completed within set time frames. Assisting with major back-to-base repairs or device upgrades in OrganOx USA workshop, when necessary. Short-term covering for the urgent technical needs of devices placed outside United States when the engineer assigned for that region is not available. Working with the National Director of Field Service Engineering to maintain a stock of spare parts and consumables necessary for the technical support of the devices within United States. Managing a local spare part stock in a local facility and trunk stock within United States under the guidance of the Director of Field Service Engineering. Managing and maintenance, including recalibration, of various test equipment, battery calibrators, tools and accessories required during providing technical service within United States. Complete technical documentation as required under the regulatory frameworks and standards for medical devices Completing technical reports to a high standard. To assist the Product Support Manager in maintaining the technical documentation and device history records. Ensure that vendor credentialing requirements are current. Adhere to the letter & spirit of the OrganOx Code of Conduct and other company policies. Skills and Experience The Field Service Engineer – United States will have: A strong and broad working knowledge of electrical and mechanical engineering systems. A good track record of demonstrating analytical problem-solving skills. Enthusiasm, good communication skills and ability to work effectively in a multi-disciplinary team. Ability to produce Technical Reports to a high standard both in terms of technical content, presentation and written English. Freedom to travel within United States to carry out servicing, repairs, trouble shooting, and other device maintenance activities as required. Commitment to travel with short notice and to stay away from home for several consecutive days at a time. Travel and onsite servicing will average 80% of working time; this could potentially increase to 90% of working time during specific peaks of activity (such as deployment of fleet-wide upgrades). A willingness to work unsocial hours, including weekends and public holidays, when necessary to support customer needs. Possession of a Driving License with ability of driving within the United States of America and ability to use company funded rental vehicles. Good written and verbal communication skills in English. (essential). Be friendly, approachable, and have excellent interpersonal skills Be prepared to accept a high degree of responsibility. Highly observant of people and procedures. Have an analytical approach to problem solving. Be willing to work alone within hospital/laboratory environments. REQUIREMENTS The Field Service Engineer-United States will have: A minimum of an Associate's degree or higher in electrical, electronic, mechanical or biomedical engineering, or other relevant discipline (essential). Three years or more industry experience servicing and repairing Medical Devices or other complex critical devices is required. A good understanding of complex electro-mechanical systems and software (essential). Excellent knowledge of key office software, including Excel, Word and PowerPoint (essential). Good hands-on experience with a broad range of test equipment, including oscilloscopes, spectrum analyzers and data loggers (essential). Prior experience servicing, repairing, testing, and trouble-shooting medical devices within hospitals environments and research facilities (desirable). Experience of working with Safety and Quality Standards applicable to medical devices (desirable). Must be able to commit to travel with short notice 80% or more of working time. Geographically located within assigned territory 45 minutes from a major airport (essential). Ability to lift and carry 50lbs (essential). A job description does not imply that the duties stated are the only ones to be performed by the job holder. Employees will be required to follow any other job-related instruction as requested by their manager. #LI-Remote The Pay Range for this position is $115,000 - $135,000 annually, with a 10% target annual bonus and benefits. WHAT WE OFFER: At OrganOx, we offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

The Clinical Specialist is responsible for training and supporting users to ensure the safe and effective application of OrganOx products. This role involves extensive travel to partner with transplantation centers and provide on-call clinical support. | Candidates must have a Bachelor of Science degree and a minimum of 3 years of clinical experience in relevant fields. Strong communication, organizational skills, and the ability to work flexible hours are essential. | About OrganOx: OrganOx is an innovative, fast-paced, global medical device company with a mission to save lives by making every donated organ count. We are a commercial stage organ technology company, spun out of the University of Oxford in 2008, committed to improving transplantation outcomes throughout the world. The company’s first product, the OrganOx metra® normothermic machine perfusion (NMP) system for liver transplantation, has been used to support more than 5,000 liver transplant operations globally. As we continue our rapid expansion, we are seeking a Clinical Specialist to join our team and contribute to our mission of advancing transplantation science and patient care. This is a remote-based position located in the Phoenix, AZ area. The incumbent must reside within 45 minutes of a major airport hub to facilitate travel up to 70% of the time for site support, customer training, and corporate meetings. Position Summary The Clinical Specialist plays a pivotal role in training and supporting users to ensure our products are applied safely, effectively, and with optimal patient outcomes. This position involves extensive travel primarily within North America to partner with leading transplantation centers. Due to the unpredictable nature of organ donation and transplantation, the Clinical Specialist must be ready to work outside standard business hours, including nights, weekends, holidays, and extended shifts. Success in this role requires flexibility, dedication, and an unwavering commitment to excellence in patient care. _________________________________________________________________________________ Responsibilities & Job Duties: · Successfully complete both didactic and hands-on training at OrganOx’s Training Center in Madison, NJ. · Achieve OrganOx metra® certification within the timelines and requirements outlined in the training plan. · Provide training and ongoing support to organ retrieval and transplant teams on the proper use of the OrganOx metra®, ensuring full compliance with all OrganOx policies and procedures. On-Call & Clinical Support · Provide 24/7 on-call coverage for approximately 15 days per month, including holidays and weekends for both remote and onsite clinical support. · Travel nationally to hospitals and Organ Procurement Organizations, to deliver on-site case support as needed. Non-Call Responsibilities (Standard Business Hours) Organize initiation and refresher site visits, including educational sessions, goodwill visits, device user or surgeon training, in-services, fellow training, and discovery visits. Partner with Territory Managers to address site-specific needs, including customer site visits. Collaborate with liver transplant teams to collect and document data on organs perfused and preserved using the metra®, supporting the ongoing evaluation of product performance. Assist directors, managers, and other internal teams with assignments, both remotely and onsite. Prepare case study reviews with guidance from senior colleagues. Participate in scheduled virtual meetings and ongoing education sessions. Complete administrative responsibilities, including expense reporting, email correspondence, and other communications. Professional Responsibility & Compliance · Maintain all current vendor credentialing requirements and successfully complete routine background checks and drug screenings. · Represent OrganOx professionally at conferences and meetings both in person and virtually as a supporter, participant, or presenter. · Ensure full compliance with OrganOx quality policies and procedures to uphold the highest standards of work. · Build and maintain positive relationships with end users at all levels. · Adhere to OrganOx’s Code of Conduct, values, and all other company policies. · Perform additional duties as assigned by the Director of Clinical Support. Essential Requirements A Bachelor of Science degree, combined with equivalent medical experience is required A minimum of 3 years of clinical experience in ICU, ECMO, Transplant, Perfusion, Organ Procurement, or Research is required. Demonstrated ability to: Maintain high flexibility and willingness to support sites across North America as needed. Apply strong attention to detail with excellent organizational skills. Utilize critical thinking and exceptional problem-solving abilities with a proactive approach. Communicate effectively and build strong relationships internally and externally. Deliver outstanding customer-facing service with a professional demeanor. Perform under pressure while maintaining composure and quality. Adapt in a fast-paced, dynamic environment while managing multiple priorities. Collaborate effectively within cross-functional teams. Proficiency in Microsoft Word, Excel, and PowerPoint. Preferred Qualifications: Preferred Licensed RN, Respiratory Therapist, Perfusionist, Physician Assistant, or a degree in a health science-related field. Industry experience in the medical device sector. Liver transplant experience. Additional Requirements Travel · Ability to travel up to 70% of the time for site support, customer training, and corporate meetings. · Willingness to work extended hours or remain awake for long periods due to customer site support and travel logistics. Work Accessibility · Must reside within 45 minutes of a major airport hub to facilitate travel. Work Environment · Fully remote position with regular meetings and collaboration across multiple time zones. Physical Demands · Ability to stand for extended periods. · Occasionally lift or move items weighing up to 50 pounds. __________________________________________________________________________________ A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate. #LI-Remote The Pay Range for this position is $100,000 - $110,000 annually, with a 20% target annual bonus. WHAT WE OFFER We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work-life balance and provides opportunities for ongoing professional development. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.