O'Reilly Auto Parts

Provide first-level troubleshooting and support for hardware, software, and network issues and maintain technical documentation. | Requires service desk experience and a bachelor's degree or equivalent, with preferred certifications in Linux+ and ITIL and proficiency in Jira and Confluence. | The Sr IT Support Analyst helps end-users resolve issues with computer hardware or software. This position responds to user inquiries, troubleshoot and diagnose problems, and identify solutions with IT equipment and applications. Responsibilities and Duties: Provide advice, training, and assistance to users to resolve queries and ensure the applications/website capabilities are well understood by the business. Provide first level troubleshooting and support for incidents related to computer systems, servers, software, point of sale hardware, store operations, telephony, LAN (Local Area Network) & WAN (Wide Area Network) Help others get the most out of data management systems by providing support and advice. Help manage internal clients by carrying out standard activities and providing support to others. Produce, update, and provide best practice support on a wide range of documents, databases, and other departmental systems. Provide initial fault isolation and propose resolution for approval by more senior colleagues to limit and address issues promptly. Help others get the most out of knowledge management systems by offering support and advice along with actively participating in Knowledge Centered Support ensuring documentation is created, curated and published for consumption Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. Work according to an assigned schedule and, if necessary, assign work to others in order to speed up office workflow and ensure high-priority tasks get done. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills: Required: Previous Service Desk or O’Reilly’s support desk experience. Ability to analyze computer problems with the intent to develop and implement logical and effective solutions. Excellent interpersonal and communication skills; capable of explaining simple procedures in writing or verbally; phone skills. Ability to provide Excellent Customer Service skills to end users. Display a willingness to perform research and think outside the box. Capability to operate independently and in a group setting. Advanced technical/computer knowledge. Preferred: Monitors, diagnoses and fixes problems with technology products. Expresses ideas, requests action, formulates plans, and policies by means of clear and effective verbal communications. Puts processes in place to support the creation and use of the information, data and intellect that exists in the Team Members who work for an organization, to support the achievement of goals. Employs a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution. Understands and effectively uses standard office equipment and standard software packages to support business processes. Installs, sets up, configures, and manages software and environments. Sets up and maintains operating systems. Utilizes systems and tools required to search for new data or retrieve existing data in a database. High level of knowledge with Jira and Confluence software. Troubleshoots and understands TCP/IP Networking fundamentals. Bilingual written and verbal skills. Comp TIA Linux+ Certification. ITIL Foundations. Education: Bachelor's Degree or Equivalent Level Experience: Sound experience and understanding of straightforward procedures or systems (7 to 12 months) Managerial Experience: Very limited (0 to 3 months) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details. Your first job at O’Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company. Our promote-from-within philosophy means our top leaders worked their way up – and you can, too. Learn more about our culture, benefits, and history at oreillyauto.com/careers.

Design and validate ecommerce tracking and tagging strategies using GA4 and GTM, generate actionable product analytics reports, and collaborate with product and engineering teams to ensure data accuracy. | Bachelor’s degree in a related field, hands-on GA4 and GTM experience, strong SQL skills, understanding of ecommerce KPIs, and ability to collaborate across teams. | Compensation Pay Range: $73,120.00 - $109,680.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. A Product Analyst - B2C Ecommerce will serve as the data and analytics expert for O’Reilly’s digital commerce product team. This role will focus on building the foundation for data-driven decision making, ensuring that GA4, tagging, and data collection strategies deliver clean, consistent, and actionable insights. The Product Analyst will partner closely with Product Managers, Engineers, and Analytics teams to design data structures, validate implementations, and generate reporting that guides product direction. ESSENTIAL JOB FUNCTIONS Designs and defines tracking and tagging requirements for ecommerce features, ensuring alignment with business goals and KPIs. Partners with engineering to implement and manage the GA4 data layer, ensuring accuracy, scalability, and consistency. Conducts validation, testing, and QA of GA4 and GTM event tracking to maintain confidence in data quality. Develops documentation and tagging standards to ensure consistency across O’Reilly’s digital commerce ecosystem. Translates product and business questions into data specifications, queries, and reporting requirements. Provides insights into user behavior, funnel performance, and site interactions using GA4 and supplemental tools (e.g., FullStory). Partners with business analytics teams to ensure ecommerce KPIs are tracked and reported accurately. Serves as the go-to subject matter expert for GA4, tagging strategy, and product analytics within the ecommerce team. Stays current on GA4 best practices, data privacy compliance, and emerging analytics technologies. SKILLS AND QUALIFICATIONS Bachelor’s degree in Data Analytics, Computer Science, Statistics, or related field. Hands-on experience with GA4 event tracking, Google Tag Manager (GTM), and data layer design. Strong understanding of ecommerce KPIs (conversion, funnel metrics, retention, etc.) and how to measure them. Proficiency with SQL, BigQuery, or other query languages to analyze large datasets. Strong collaboration skills with the ability to work effectively with product managers, engineers, and analytics partners. Detail-oriented with proven ability to ensure data accuracy and integrity. PREFERRED QUALIFICATIONS Experience with dashboarding/visualization tools (Looker Studio, Tableau, Power BI). Exposure to digital analytics tools such as FullStory, Mixpanel, or Amplitude. Familiarity with data governance and QA best practices in ecommerce analytics. WHO YOU ARE You’re a hands-on data analyst who thrives on digging into data, validating it, and ensuring accuracy. You enjoy bridging product and engineering teams by translating business questions into clear tracking and reporting requirements. You rely on facts and analytics, not assumptions, to answer product questions. You’re detail-focused, but can also connect data trends to the bigger customer experience picture. O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details. Your first job at O’Reilly Auto Parts is just the beginning! From a comprehensive benefits and compensation package to a rewarding and positive work environment, your leaders will support you and foster your development so you can grow with the company. Our promote-from-within philosophy means our top leaders worked their way up – and you can, too. Learn more about our culture, benefits, and history at oreillyauto.com/careers.

Lead retail team members to provide excellent customer service, manage store operations including sales, returns, scheduling, and opening/closing duties. | Strong communication skills, ability to obtain RSS Certification, retail sales experience preferred, automotive knowledge and ASE Certification desired. | Compensation Pay Range: $20.90 - $27.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Lead retail team members in customer service, manage store operations including sales, returns, and opening/closing duties, and ensure compliance with company policies. | Strong communication skills and ability to obtain RSS Certification are required; retail sales experience, automotive knowledge, ASE Certification, and bilingual skills are desired. | Compensation Pay Range: $16.66 - $23.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Lead retail team members in customer service, manage store operations including sales, returns, and opening/closing duties, and ensure compliance with company policies. | Strong communication skills and ability to obtain RSS Certification are required; retail sales experience, automotive knowledge, ASE Certification, and bilingual skills are desired. | Compensation Pay Range: $16.66 - $23.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Lead retail team members in customer service, manage store operations including sales, returns, scheduling, and opening/closing duties. | Strong communication skills, ability to obtain RSS Certification, retail sales experience preferred, automotive knowledge and ASE Certification desired. | Compensation Pay Range $20.90 - $27.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. Essential Job Functions Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. Skills/Education/Knowledge/Experience/Abilities Required: Strong communication skills Ability to obtain RSS Certification Desired Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.

Assist the DC Manager in directing day-to-day inbound operations, managing staff, maintaining compliance, budgeting, and ensuring productivity and safety in a single distribution center. | High school diploma or GED, 2+ years as a distribution center supervisor with proven success, excellent communication and leadership skills, and above average computer skills. | Responsible for assisting the distribution center manager in directing the day to day inbound operations of a single distribution center. Assist in the direction of inbound operations in a single distribution center and communicate extensively with the DC Manager on all matters pertaining to inbound operations. ESSENTIAL JOB FUNCTIONS Assist the DC Manager in all inbound operations of a single distribution center including the service, physical assets, operating costs, and team members. Assist in ensuring that the DC is compliant with company operations, policies and procedures daily. Assist the DC Manager in maintaining payroll, budgeting, inventory integrity, productivity, etc. of all inbound operations. Provide training, guidance, and counseling as needed to each inbound team member. Responsible for the management of a staff of 1-15 supervisors, and up to 300 hourly team members. Provide excellent leadership throughout the DC and work to ensure productivity and morale are maintained at a high level. Work with DC manager to establish annual goals for all inbound departments and the plan to follow for accomplishing these goals. Work closely with DC manager and human resources to support all inbound team members and others as needed to ensure effective recruiting, hiring, and training practices. Responsible for on time evaluations of all inbound team members. Assist the DC manager with planning to prepare annual operating budget. Work with each inbound supervisor to monitor expenditures within the department, and coordinate with the DC manager for approval on any expenditure. Work with DC manager to obtain approval on all expenses which exceed $1,000. Provide a safe working environment and aggressively manage all risk and risk related costs. All other duties as assigned. SKILLS/EDUCATION/EXPERIENCE Required: High school graduate or equivalent (GED) Excellent communication, leadership, and people skills Above average computer skills 2+ years’ experience as a distribution center supervisor with proven record of success Demonstrated ability to manage multiple departments within one center Desired: College degree or logistics certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

Support store manager in sales, customer service, store operations, team leadership, hiring, and store maintenance. | Must have Sales Specialist Training, Assistant Manager and RSS certifications, with desired automotive certifications and bilingual skills. | The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead the store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Make sure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned. Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification Desired: Certified Parts Professional Certification; ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

Lead retail team members in customer service, manage store operations including opening/closing duties, and ensure efficient processing of orders and returns. | Strong communication skills, ability to obtain RSS Certification, retail sales experience preferably in auto parts, automotive knowledge, ASE Certification, and bilingual skills desired. | The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: • Competitive Wages & Paid Time Off • Stock Purchase Plan & 401k with Employer Contributions Starting Day One • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) • Team Member Health/Wellbeing Programs • Tuition Educational Assistance Programs • Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.