20 open positions available
Provide personal care, support household tasks, and monitor client condition to help clients remain in their homes. | Must have a valid driver's license, vehicle insurance, CPR certification, and preferably 6+ months of home care experience; NY-specific requirement includes basic home health aide training or equivalent. | Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home. Primary Responsibilities • Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders • Support household tasks, meal preparation, and accompany clients to appointments or errands as needed • Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system • Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications • Current driver's license, vehicle insurance, and reliable transportation or access to public transit • Current CPR certification • Ability to work flexible hours • Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client State-Specific Requirements • NY: Completed basic home health aide training or equivalent exam approved by the Department Preferred Qualifications • 6 months+ of home care experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Design, implement, and maintain automated test suites for AI/ML workflows, analyze clinical data, and ensure software quality through various testing methodologies. | Master's degree in a technical field, 4+ years in AI/ML engineering, 2+ years in test automation, experience with cloud platforms and healthcare data systems. | Primary Responsibilities: Design and implement automated test suites for AI/ML workflows that enables Optum to derive information from patient data in a scalable, reliable, and cost-effective manner using AI Analyze clinical data and determine the best designs on how to verify the correct processing of this data Perform functional, regression, integration, and system testing to validate software quality Identify, create, and track reproducible defects using bug-tracking tools, collaborating with developers for resolution Conduct performance and load testing to identify bottlenecks and measure throughput Integrate automated tests to our AWS and GCP accounts to achieve continuous integration (CI/CD) As an advocate for product quality, ensure that team members adopt agile SCRUM methodologies, perform unit tests, code reviews Review and contribute to engineering specifications to ensure that each feature/user story can be tested in an automated fashion Write integration test plans with end-end test automation as a goal Mentoring a couple of mode Junior engineers who may write test cases Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows and decision-making You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Master’s degree in computer science, Engineering, or a related technical field 4+ years of work experience in AI/ML engineering with solid proficiency in Python programming 2+ years of experience as an SDET using test automation tools like Selenium, Cypress or similar tools Experience in at least one project using API testing tools like Selenium, Pytest, Postman or similar Delivered at least one product hosted on a cloud platform (AWS, GCP, or Azure) Preferred Qualifications: AWS experience such as RDS, ALB, Redis Cache, Secret Manager, EC2, IAM Experience in deploying generative AI systems (LLMs, Prompts, Agentic systems) Experience with Rally Experience integrating with healthcare data systems and working with clinical data formats Solid communication and collaboration skills, with the ability to thrive in fast-paced and ambiguous environments Solid analytical skills and ability to debug issues in complex systems Experience with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, CloudFormation, GitHub actions, Azure DevOps) • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Lead population health initiatives, develop policies, and collaborate with providers and government for improved treatment outcomes. | MD or DO with board certification in Psychiatry, active license in New Mexico, 5+ years clinical practice, and residency in NM. | 🧡Optum | A culture of Caring. Connecting. Growing together. Optum is hiring a Behavioral Medical Director to be the leader supporting government programs for 50K+ members across New Mexico. If you’re passionate about population health and ready to drive change at a statewide level, this could be your next big move. Your Impact: • Population health thought and innovation leader working with state government and community leaders (a member of the Executive Leadership Team) • Policy development, compliance, and member program development • Provider meetings with a goal of improving treatment for patients • Utilization management and case management responsibilities What you bring: • MD or DO degree, board certification in Psychiatry • Active, unrestricted medical license in New Mexico • Minimum of 5 years of clinical practice experience • Currently resides in New Mexico ideally based near Albuquerque • Open to 25% travel within the state of NM Why Join Optum? • Career development and visibility within a Fortune 3 company • Influence system-level change • Work as part of an integrated medical-behavioral team • Remote flexibility - work from home • Consistent weekday schedule • Purpose-driven team culture Compensation & Benefits The salary range is $258,000–$423,000, which includes base pay and bonus and is influenced by several factors. Eligibility for benefits varies by role and tenure. In addition to salary, we offer a comprehensive benefits package that may include: • Incentive and recognition programs • Equity stock purchase options • 401(k) contributions • Health, wellness, and insurance benefits Pre-Employment Screening Optum is a drug-free workplace. Candidates must pass a drug test before beginning employment. Our Commitment Optum is committed to delivering equitable care and improving health outcomes for all. We are proud to be an Equal Employment Opportunity employer
Lead the development of clinical workflows and tools for enterprise imaging, collaborating with clinical stakeholders and cross-functional teams. | Over 5 years in healthcare IT or clinical technology, 3+ years in full-cycle product management, experience with EHR, cloud technologies, and clinical environments. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a highly motivated and experienced Product Manager to lead the definition and development of future clinical workflows and tools for our cloud-based Enterprise Viewer. This viewer is a critical application used by clinicians across inpatient and outpatient settings, as well as by patients, to view medical images from a wide range of specialties. In this role, you will collaborate closely with physicians and clinical stakeholders to understand evolving needs and translate them into a strategic product roadmap. You'll play a key role in shaping the future of enterprise imaging and delivering solutions that improve clinical care, patient outcomes, and drive clinical efficiency. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: • Define Product Strategy: Partner with leadership to establish a forward-looking product vision that aligns with organizational goals and clinical needs • Workflow Innovation: Lead discovery efforts with clinical teams to understand current pain points and design future-state workflows across multiple specialties • Roadmap Development: Build and maintain a product roadmap that prioritizes high-impact initiatives, balancing clinical value, technical feasibility, and business objectives • Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure successful product development and launch • Stakeholder Engagement: Build solid relationships with physicians, department heads, and internal teams to gather feedback and ensure alignment • Market Intelligence: Monitor industry trends, competitive landscape, and regulatory changes to inform product decisions • Performance Tracking: Define and track key performance indicators (KPIs) to measure product success and inform continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 5+ years of experience in healthcare information technology or clinical technology • 3+ years of experience in full-cycle Product Management • Experience working directly with clinical stakeholders across multiple specialties • Experience working with EHR technology • Experience working in a clinical care environment • Proven ability to collaborate in large, matrixed environments • Experience supporting both inpatient and outpatient clinical workflows including the use of EHR technology within the workflow • Experience supporting cloud technologies and backend infrastructure Preferred Qualifications: • Familiarity with cloud platforms such as Google Cloud Platform (GCP) and Software as a Service • Proven exceptional communication skills, with the ability to translate complex clinical and technical concepts for diverse audiences • Experience delivering patient care in an inpatient setting • Understanding of imaging and healthcare data standards such as DICOM and HL7 • Demonstrated ability to make data-driven decisions using product performance metrics • Proven solid stakeholder management and relationship-building skills • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Oversee pharmacy operations, ensure compliance, lead staff, and collaborate on projects. | PharmD or equivalent, active pharmacist license, 3+ years inpatient pharmacy experience, management skills. | Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a Pharmacy Manager under the direction of the Director of Pharmacy at NCH Baker Downtown Hospital in Naples, FL you will oversee all pharmacy operations including planning, organizing, controlling, and supervising activities, according to hospital policies, standards of practice of the profession, and state and federal laws. You will recommend innovations in the practice and function of the pharmacy to hospital administration and carry out mutually agreed upon programs with assistance from a full support team. You will assist with the security of the pharmacies and controlled substances, assist in recruitment and hiring of pharmacy staff, ensure all legal, accreditation, and certification requirements are being met, ensure provision of optimal services, and oversee pharmacy personnel to enhance clinical and financial performance. This role may also include minimal staffing responsibilities based upon business needs. This role will assist the Health-system Director of Pharmacy, and clinical pharmacy manager in the planning and design of pharmacy services in several current and future projects that are ongoing, including the building of the new NCH/HSS orthopedic surgery center, new out patient infusion services center (OPIS), and the new NCH Heart, Vascular, and Stroke Institute. Schedule: This position works at least 40 hours per week, primarily Monday-Friday, however, hours may vary, and can be long and irregular to include evenings, weekends, and holidays as necessary. About the Facility: Naples Comprehensive Health (NCH) is Joint Commission accredited, locally governed non-profit healthcare system located in Naples, FL. NCH Baker Downtown has 592 beds and includes an Emergency Department, General Surgery, Infectious Disease, Orthopedics, Palliative Care, Primary Care, Pulmonology, Critical Care, Cardiac Care, Stroke and Vascular care. Preferred Knowledge/Skills: • Thorough knowledge of state and federal laws and regulations governing pharmacy services • Knowledge of, pharmacokinetics and pharmacotherapeutics • Proficient in the use and application of new medications and technology, such as Omnicell cabinets, Omnicell software, medication carousels, and Epic order entry software. • Demonstrated ability to effectively participate on interdisciplinary teams and committees • Leadership, administrative, human resource, and managerial skills required • Business acumen including profit/loss understanding, budgeting, , inventory optimization, and GPO function • Effective verbal and written communication skills. The Director of Pharmacy will play an integral part in leading daily department huddles, and the pharmacy shared governance committee. • Problem solving and critical thinking ability Required Qualifications: • ACPE-accredited pharmacy degree (PharmD preferred) • Active applicable state Pharmacist license in good standing • 3+ years of recent experience as an inpatient Pharmacist Preferred Qualification: • Recent pharmacy management or supervisory experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $135,000 to $170,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Assist patients with registration, provide support and information, and handle inquiries in a healthcare setting. | At least 6 months of customer service experience, proficiency with Microsoft Office, and availability for part-time hours including weekends. | $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Patient Services Representative Associate , your work will directly contribute to improving health outcomes for those who need it most. You will be the first point of contact for patients, offering them not only the critical logistical support needed to navigate their care but also a compassionate, welcoming presence during what can often be stressful times. In this role, you can make a lasting impact on individuals and families in your community, helping them access and navigate the health services they deserve. Location: 333 Smith Avenue, Saint Paul, MN 55102 Primary Responsibilities: • Greets and welcomes patients in person, providing a friendly and supportive first impression while directing them to their appointments and procedures • Collects and verifies demographic, insurance, and benefits information, interpreting results and obtaining necessary signatures • Checks in and interviews patients to complete the required paperwork, including financial assistance applications and requests for information forms • Obtains and explains cost information to patients, collects co-pays and deductibles, and counsels' patients on available financial assistance programs • Addresses and resolves claim issues or registration errors while documenting any issues and resolutions in the electronic medical record • Uses resources, tools, and procedures to complete registration for accounts and assigned work queues • Provides customer service for inbound and outbound telephone calls, ensuring clear communication and prompt resolution of patient inquiries • Assists in scheduling add-on appointments as needed • May mentor other staff, provide technical or functional direction, and gather medical record information as needed • Other duties as assigned, supporting the dynamic needs of the healthcare environment with flexibility and a commitment to patient care You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 6+ months of customer service experience • Intermediate level of proficiency with Microsoft Office products • Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule • Ability to work an average of 20 hours per week in a rotating schedule, starting at 6:30am, 7:00am, and 9:00am • Ability to work every other weekend • Must be 18 years of age or older Preferred Qualifications: • Revenue Cycle experience • General office experience • Epic experience Physical Demands: • Consistent walking, standing, bending, turning, etc. • Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently • *PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Patient Services Representative Associate , your work will directly contribute to improving health outcomes for those who need it most. You will be the first point of contact for patients, offering them not only the critical logistical support needed to navigate their care but also a compassionate, welcoming presence during what can often be stressful times. In this role, you can make a lasting impact on individuals and families in your community, helping them access and navigate the health services they deserve. Location: 333 Smith Avenue, Saint Paul, MN 55102 Primary Responsibilities: • Greets and welcomes patients in person, providing a friendly and supportive first impression while directing them to their appointments and procedures • Collects and verifies demographic, insurance, and benefits information, interpreting results and obtaining necessary signatures • Checks in and interviews patients to complete the required paperwork, including financial assistance applications and requests for information forms • Obtains and explains cost information to patients, collects co-pays and deductibles, and counsels' patients on available financial assistance programs • Addresses and resolves claim issues or registration errors while documenting any issues and resolutions in the electronic medical record • Uses resources, tools, and procedures to complete registration for accounts and assigned work queues • Provides customer service for inbound and outbound telephone calls, ensuring clear communication and prompt resolution of patient inquiries • Assists in scheduling add-on appointments as needed • May mentor other staff, provide technical or functional direction, and gather medical record information as needed • Other duties as assigned, supporting the dynamic needs of the healthcare environment with flexibility and a commitment to patient care You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 6+ months of customer service experience • Intermediate level of proficiency with Microsoft Office products • Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule • Ability to work an average of 20 hours per week in a rotating schedule, starting at 6:30am, 7:00am, and 9:00am • Ability to work every other weekend • Must be 18 years of age or older Preferred Qualifications: • Revenue Cycle experience • General office experience • Epic experience Physical Demands: • Consistent walking, standing, bending, turning, etc. • Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently • *PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED
Provide psychiatric mental health care including diagnosis, psychotherapy, medication management, and documentation for outpatient patients. | Active PMHNP license and board certification, DEA registration, and at least 2 years of outpatient psychiatric clinical experience. | • Sign On Bonus offered for external candidates* Family Counseling Associates of Massachusetts, part of the Optum family of businesses, is seeking a Psychiatric Mental Health Nurse Practitioner (PMHNP) to join our team in Beverly, MA. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone. As a Psychiatric Mental Health Nurse Practitioner, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. We offer a variety of solutions that meet the unique needs of our workforce and the patients they serve. From clinical operations such as credentialing to business operations such as contracting, we provide organizational support that allows our providers to focus on what matters - providing care. Primary Responsibilities: • Utilize evidence-based screening tools and diagnostic criteria to formulate comprehensive treatment plans • Deliver individual and group psychotherapy sessions, employing various therapeutic modalities tailored to each patient's needs • Prescribe and manage psychotropic medications per established protocols and clinical guidelines; monitor medication efficacy and side effects, adjusting treatment plans to optimize patient outcomes • Maintain accurate and up-to-date electronic medical records and clinical documentation, ensuring compliance with all regulatory requirements We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including: • Competitive salary & eligibility for quarterly incentive bonuses • Flexible work models & paid time off when you need it • Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources • Professional development with CME reimbursement and dedicated learning time to advance your career You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Clear, active and unrestricted Psychiatric Mental Health Nurse Practitioner (PMHNP) license in the state of practice • Board certified as a PMHNP-BC by the American Nurses Credentialing Center (ANCC) or eligible for board certification • Active DEA (Drug Enforcement Administration) registration • 2+ years of clinical experience in psychiatric/mental health nursing in an outpatient setting Preferred Qualifications: • Experience providing patient education, specifically regarding medication treatment adherence and aftercare services • Experience counseling patients using advanced psychotherapeutic techniques, including in group settings • Experience treating substance addiction and co-occurring disorders • Experience working with patients in different age groups, including older adults • Experience working with couples or family counseling • Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs) Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together. Compensation for this specialty generally ranges from $104,500 - $156,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. --s-p-m1-- By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer’s data processor SonicJobs. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions Skills: Aftercare, American Nurses Credentialing Center (ANCC), Business Operations, Clinical Medicine, Clinical Practices/Protocols, Clinical Study Publications, Computer Skills, Documentation, Electronic Medical Records, Healthcare, Maintain Compliance, Medical Record System, Medications, Microsoft Excel, Microsoft Outlook, Nurse Practitioner Psychiatry, Nursing, Outpatient Care, Patient Care, Patient Education, Psychiatry and Mental Health, Psychotherapy, Regulatory Compliance, Regulatory Requirements, Side Effects, Treatment Plan, Tuition Reimbursement, United States Drug Enforcement Agency (DEA) About the Company: Optum
Assist in providing patient care and support under supervision, with responsibilities increasing at higher levels. | High school diploma, medical assistant training or experience, basic medical terminology, and computer proficiency. | Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. We are seeking qualified candidates for the role of Medical Assistant at varying levels (I, II, III). The selected candidate will be placed at the appropriate level based on qualifications and experience. All levels contribute to patient care under the supervision of licensed medical professionals, with increasing responsibilities at higher levels. Primary Responsibilities: Medical Assistant I: • Provide supportive patient care functions under supervision • Ensure patient safety and comfort in accordance with legal and professional standards • Perform delegated tasks as directed by a physician or RN Medical Assistant II: • Includes all duties of MA I • Administer injectables and perform advanced clinical tasks • Requires additional experience and/or certification Medical Assistant III: • Includes all duties of MA I and II • Perform high-level clinical procedures • Serve as a resource for less experienced staff You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma or GED • Graduate of an accredited Medical Assistant program • BLS certification through the American Heart Association • No experience required with a certification/registration as a Medical Assistant OR 1+ years of directly related Medical Assistant experience without certification/registration • Basic medical/nursing terminology experience • Demonstrated computer proficiency Preferred Qualifications: For MA II: • Certification/Registration as a Medical Assistant • 5+ years of directly related experience For MA III: • Certification/Registration as a Medical Assistant • 8+ years of directly related experience • Experience in Ambulatory Care • EPIC and Windows-based computer systems experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Perform patient check-in, answer phones, schedule radiology exams, and assist with related administrative tasks in a medical office environment. | High school diploma or GED and beginner-level computer skills are required, with bilingual Spanish/English preferred. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As an Associate Patient Care Coordinator, you will be working in a collaborative office environment alongside other medical professionals. Location: Onsite - 7000 Boulder Ave, Highland, CA 92346 Schedule: Monday to Friday, 8 AM-5 PM Primary Responsibilities: • Patient check in • Answering phones • Scheduling radiology exams • Burning CDs of images for patient use • Other duties as required Skills: • Ability to work in a fast-paced environment • Ability to stay focused on tasks at hand • Ability to multitask • Able to provide clear communication with team members and patients You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. %3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cstrong%3ERequired Qualifications:%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EHigh School Diploma/GED (or higher)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EBeginner level of proficiency with computer skills%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cstrong%3EPreferred Qualifications:%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan%3EBilingual – Spanish/English%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%26nbsp; %26nbsp;%26nbsp;%3C/span%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22background-color:inherit;color:windowtext;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22TextRun BCX0 SCXO190476828 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:none !important;font-weight:400;letter-spacing:normal;line-height:20.7px;margin:0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from %2416.00 to %2427.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:windowtext;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22EOP BCX0 SCXO190476828%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:20.7px;margin:0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/span%3E%3Cspan class=%22EOP SCXO184047505 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:20.7px;margin:0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%26nbsp; %26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22line-height:10.7px;%22%3EAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%26nbsp; %26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%26nbsp; %26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22line-height:14.2667px;%22%3EUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%26nbsp; %26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As an Associate Patient Care Coordinator, you will be working in a collaborative office environment alongside other medical professionals. Location: Onsite - 7000 Boulder Ave, Highland, CA 92346 Schedule: Monday to Friday, 8 AM-5 PM Primary Responsibilities: • Patient check in • Answering phones • Scheduling radiology exams • Burning CDs of images for patient use • Other duties as required Skills: • Ability to work in a fast-paced environment • Ability to stay focused on tasks at hand • Ability to multitask • Able to provide clear communication with team members and patients You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. %3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, 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0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EHigh School Diploma/GED (or higher)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3EBeginner level of proficiency with computer skills%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:white;color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:normal;margin:0px 0px 9pt;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cstrong%3EPreferred Qualifications:%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:12px 0px;orphans:2;padding:0px 0px 0px 20px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan%3EBilingual – Spanish/English%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%26nbsp; %26nbsp;%26nbsp;%3C/span%3E%3Cspan style=%22font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22background-color:inherit;color:windowtext;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22TextRun BCX0 SCXO190476828 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:none !important;font-weight:400;letter-spacing:normal;line-height:20.7px;margin:0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22 data-contrast=%22auto%22 xml:lang=%22EN-US%22 lang=%22EN-US%22%3EPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from %2416.00 to %2427.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.%3C/span%3E%3C/span%3E%3Cspan style=%22background-color:rgb(255,255,255);color:windowtext;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22EOP BCX0 SCXO190476828%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:20.7px;margin:0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/span%3E%3Cspan class=%22EOP SCXO184047505 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;line-height:20.7px;margin:0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%26nbsp; %26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22line-height:10.7px;%22%3EAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%26nbsp; %26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%26nbsp; %26nbsp;%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22line-height:14.2667px;%22%3EUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-align:center;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22color:rgb(0,0,0);font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Co:p%3E%26nbsp; %26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:Tahoma;font-size:13.02
Greet and check in patients, manage appointments, handle administrative duties, and provide customer service in a healthcare setting. | High school diploma or GED and at least 1 year of customer service experience, with preferred healthcare experience of 6+ months. | Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Schedule: Monday to Friday, 8 AM-5 PM Location: Onsite - 1690 Barton Rd Ste 200 Redlands, CA 92373 Primary Responsibilities: Patient Interaction • Greet and check in patients in a friendly and professional manner • Direct patients to appropriate departments or personnel • Answer multiple phone lines, direct calls, and take messages • Inform provider assistants of no-shows and cancellations Appointment Management • Schedule and confirm appointments using a PC • Handle cancellations and rescheduling efficiently • Contact patients to confirm or reschedule appointments Administrative Duties • Verify patient information and insurance eligibility • Collect co-pays and insurance payments • Process patient-related paperwork and forms • Maintain confidentiality and adhere to HIPAA regulations Customer Service • Provide comprehensive service to resolve caller requests • Problem-solved using available resources • Maintain a courteous and professional demeanor in a fast-paced environment You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. %3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in 0in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:105%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3ERequired Qualifications:%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in .25in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:105%;margin-bottom:0in;margin-right:1.0pt;mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EHigh School Diploma/GED (or higher)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:105%;margin-bottom:0in;margin-right:1.0pt;mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E1+ years of experience in customer service%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in 0in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:105%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EPreferred Qualifications:%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in .25in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:105%;margin-bottom:0in;margin-right:1.0pt;mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E6+ months of healthcare experience%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22normaltextrun%22 style=%22mso-color-alt:windowtext;%22%3EPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from %2416.00 to %2427.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.%3C/span%3E%3Cspan class=%22eop%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-variant-caps:normal;font-variant-ligatures:normal;mso-color-alt:windowtext;orphans:2;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;user-select:text;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/span%3E%3Cspan class=%22eop%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22eop%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;text-align:center;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3EAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;text-align:center;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3EUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.%3C/span%3E%3C/i%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;text-align:center;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;text-align:center;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EUnitedHealth Group%26nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.%3C/span%3E%3C/i%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:106%;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:106%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:106%;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:106%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:106%;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:106%;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E#RPO #RED%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText%22 style=%22line-height:107%;margin:0in 1.0pt .0001pt 9.0pt;text-align:justify;text-indent:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-fareast-font-family:%26quot;Arial%5C,Times New Roman%26quot;;mso-themecolor:text2;%22 lang=%22EN-GB%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Schedule: Monday to Friday, 8 AM-5 PM Location: Onsite - 1690 Barton Rd Ste 200 Redlands, CA 92373 Primary Responsibilities: Patient Interaction • Greet and check in patients in a friendly and professional manner • Direct patients to appropriate departments or personnel • Answer multiple phone lines, direct calls, and take messages • Inform provider assistants of no-shows and cancellations Appointment Management • Schedule and confirm appointments using a PC • Handle cancellations and rescheduling efficiently • Contact patients to confirm or reschedule appointments Administrative Duties • Verify patient information and insurance eligibility • Collect co-pays and insurance payments • Process patient-related paperwork and forms • Maintain confidentiality and adhere to HIPAA regulations Customer Service • Provide comprehensive service to resolve caller requests • Problem-solved using available resources • Maintain a courteous and professional demeanor in a fast-paced environment You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. %3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in 0in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:105%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3ERequired Qualifications:%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in .25in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:105%;margin-bottom:0in;margin-right:1.0pt;mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EHigh School Diploma/GED (or higher)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:105%;margin-bottom:0in;margin-right:1.0pt;mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E1+ years of experience in customer service%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in 0in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:105%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Cstrong%3EPreferred Qualifications:%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:105%;margin:0in 1.0pt 0in .25in;text-align:justify;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:105%;margin-bottom:0in;margin-right:1.0pt;mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E6+ months of healthcare experience%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22normaltextrun%22 style=%22mso-color-alt:windowtext;%22%3EPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from %2416.00 to %2427.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.%3C/span%3E%3Cspan class=%22eop%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;font-variant-caps:normal;font-variant-ligatures:normal;mso-color-alt:windowtext;orphans:2;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;user-select:text;widows:2;word-spacing:0px;%22%3E%26nbsp;%3C/span%3E%3Cspan class=%22eop%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan class=%22eop%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:107%;text-align:center;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3EAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;text-align:center;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3EUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.%3C/span%3E%3C/i%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;text-align:center;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;text-align:center;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3EUnitedHealth Group%26nbsp;is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.%3C/span%3E%3C/i%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:106%;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:106%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:106%;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:106%;mso-bidi-font-family:%26quot;Times New Roman%26quot;;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:106%;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:106%;mso-fareast-font-family:Calibri;mso-font-kerning:0pt;mso-ligatures:none;%22%3E#RPO #RED%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-font-kerning:0pt;mso-ligatures:none;%22%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText%22 style=%22line-height:107%;margin:0in 1.0pt .0001pt 9.0pt;text-align:justify;text-indent:0in;%22%3E%3Cspan style=%22color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-fareast-font-family:%26quot;Arial%5C,Times New Roman%26quot;;mso-themecolor:text2;%22 lang=%22EN-GB%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E
Review and assess medical records and treatment plans to determine the necessity and appropriateness of healthcare services, collaborating with healthcare professionals and communicating decisions effectively. | Minimum 2 years experience in utilization management or related healthcare roles, strong knowledge of medical terminology and healthcare regulations, excellent communication skills, and proficiency with EMR systems. | Job Title: Utilization Management Representative Company Overview: Optum is a leading health services and innovation company dedicated to improving the health system and delivering better care for patients. As part of the UnitedHealth Group family, Optum combines technology, data, and expertise to transform healthcare delivery and management. Our Southern California Physicians Managed Care Services division focuses on providing exceptional managed care solutions to improve patient outcomes and client satisfaction. Role Overview: As a Utilization Management Representative, you will play a critical role in evaluating and managing healthcare services to ensure appropriate care delivery. You will work closely with healthcare providers, patients, and internal teams to review medical necessity and support efficient utilization of resources. What You'll Do: - You will review and assess medical records and treatment plans to determine the necessity and appropriateness of healthcare services. - You will collaborate with physicians, nurses, and other healthcare professionals to facilitate timely and effective care decisions. - You will communicate with patients and providers to explain utilization management decisions and address inquiries. - You will document all case reviews and decisions accurately in compliance with regulatory and company standards. - You will participate in quality improvement initiatives to enhance utilization management processes. - You will stay current with healthcare regulations, policies, and best practices related to utilization management. - You will support appeals and grievance processes as needed. What You Bring: - Minimum of 2 years experience in utilization management, case management, or a related healthcare role. - Strong knowledge of medical terminology, healthcare regulations, and managed care principles. - Excellent communication and interpersonal skills to effectively interact with diverse stakeholders. - Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite. - Ability to analyze clinical information and make sound decisions under pressure. Bonus Points If You Have: - Certification in Case Management (CCM) or Utilization Review (URAC) accreditation. - Experience working within managed care organizations or health insurance companies. - Familiarity with Southern California healthcare providers and networks. - Bilingual skills, particularly in Spanish. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career advancement within a growing healthcare organization. - We offer a supportive and inclusive work environment that values collaboration and innovation. - We offer flexible work schedules and remote work options to support work-life balance. - We offer employee wellness programs and resources to promote health and well-being. Ready to Apply? To join our team as a Utilization Management Representative, please submit your resume and cover letter through our careers portal at www.optum.com/careers. We look forward to reviewing your application and exploring how you can contribute to our mission of improving healthcare delivery.
Review and assess medical records to determine care necessity, collaborate with providers, ensure compliance, document decisions, and support quality improvement. | Minimum 2 years experience in utilization or case management, strong knowledge of medical terminology and healthcare regulations, excellent communication skills, and proficiency with EMR systems. | Job Title: Utilization Management Representative Company Overview: Optum is a leading health services and innovation company dedicated to improving the health system and delivering better care to patients. As part of the UnitedHealth Group family, Optum combines technology, data, and expertise to transform healthcare delivery and management. Our Southern California Physicians Managed Care Services division focuses on providing exceptional managed care solutions to improve patient outcomes and client satisfaction. Role Overview: As a Utilization Management Representative, you will play a critical role in evaluating and managing healthcare services to ensure appropriate care delivery. You will work closely with healthcare providers, patients, and internal teams to review medical necessity and support efficient utilization of resources. What You'll Do: - You will review and assess medical records and treatment plans to determine the necessity and appropriateness of care. - You will collaborate with healthcare providers to obtain additional information and clarify treatment details. - You will communicate decisions regarding utilization management to providers and patients clearly and professionally. - You will ensure compliance with regulatory requirements and company policies in all utilization management activities. - You will document all case reviews and decisions accurately in the system. - You will participate in quality improvement initiatives to enhance service delivery. - You will stay current with healthcare regulations, policies, and best practices related to utilization management. - You will support the team in meeting performance goals and client expectations. What You Bring: - Minimum of 2 years experience in utilization management, case management, or a related healthcare role. - Strong knowledge of medical terminology, healthcare regulations, and managed care processes. - Excellent communication and interpersonal skills to interact effectively with providers and patients. - Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite. - Ability to analyze clinical information and make sound decisions based on guidelines. - Detail-oriented with strong organizational and documentation skills. Bonus Points If You Have: - Certification in Case Management (CCM) or Utilization Review (URAC) credentials. - Experience working in a managed care or insurance environment. - Familiarity with Southern California healthcare providers and systems. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement within Optum. - We offer a supportive and inclusive work environment that values diversity. - We offer flexible work schedules and remote work options to support work-life balance. - We offer employee wellness programs and resources to promote your health and well-being. Ready to Apply? To join our team as a Utilization Management Representative, please submit your resume and cover letter through the Optum careers website. We look forward to reviewing your application and exploring how you can contribute to our mission of improving healthcare delivery.
Provide exceptional customer support by addressing inquiries, resolving issues, and facilitating communication between clients and healthcare providers. | At least 2 years of customer service experience, strong communication skills, proficiency with CRM software and Microsoft Office, and ability to work in a hybrid environment. | Job Title: Customer Service Representative Company Overview: Optum is a leading health services and innovation company dedicated to improving the health system and delivering better care to patients. With a clinician-led approach, Optum combines technology, data, and expertise to transform healthcare experiences and outcomes. Our Golden, CO office is a hub for passionate professionals committed to making a difference in the community. Role Overview: As a Customer Service Representative at Optum, you will be the frontline ambassador for our organization, providing exceptional support and guidance to our clients and members. This role is essential in ensuring a positive customer experience by addressing inquiries, resolving issues, and facilitating communication between clients and healthcare providers. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and in-person interactions. - You will assist customers in navigating healthcare services and understanding their benefits. - You will document and track customer interactions accurately in our systems. - You will collaborate with internal teams to resolve complex customer issues efficiently. - You will maintain up-to-date knowledge of company products, services, and policies. - You will contribute to continuous improvement initiatives by providing feedback on customer experiences. - You will adhere to all regulatory and compliance standards related to customer service. - You will support the hybrid work environment by working three days per week in the Golden, CO office. What You Bring: - You have at least 2 years of experience in customer service, preferably in healthcare or related industries. - You possess strong communication skills, both verbal and written. - You are proficient with customer relationship management (CRM) software and Microsoft Office Suite. - You demonstrate problem-solving abilities and a customer-focused mindset. - You have the ability to work effectively in a hybrid work environment. Bonus Points If You Have: - Experience with healthcare insurance processes and terminology. - Bilingual skills, especially in Spanish. - Familiarity with HIPAA regulations and compliance. - Previous experience working in a clinician-led organization. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer a flexible hybrid work schedule to balance work and life. - We offer wellness programs and employee assistance resources. Ready to Apply? Submit your resume and cover letter through our online application portal at careers.optum.com. We look forward to welcoming you to our team!
Build, maintain, and support high-availability Azure PostgreSQL and MS SQL Server databases, manage data distribution and security, perform upgrades and migrations, and participate in 24/7 on-call rotations. | 10+ years managing Azure PostgreSQL and MS SQL Server Always On Availability Groups, expert-level T-SQL and PL/pgSQL skills, experience with database health monitoring tools, data transformation tools, and adherence to ITIL and security standards. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This individual will be building databases on Azure postgreSQL and SQL Server of high availability. Designing and implementing databases in accordance to end users information needs and views. Defining users and enabling data distribution to the right user, in appropriate format and in a timely manner Payer Service Platform : PSP is an Electronic Funds Transfer and Electronic Remittance Advice (EFT/ERA/MEOB/835) Solution from Optum™. The application is a fully integrated claims settlement solution that brings electronic data and banking functions together, simplifying a payer’s workflow, lowering costs, and improving provider relations at the same time. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • Build and maintain high-availability databases on Azure PostgreSQL and SQL Server • Design and implement databases based on end-user requirements • Define users and manage data distribution securely and efficiently • Perform day-to-day support operations, resolving issues with business users and developers • Adhere to ITIL processes, security standards, SLAs, and compliance requirements • Participate in 24/7 on-call rotation for database maintenance and support • Design and build new infrastructure, conduct capacity analysis and planning for new Databases • Perform upgrades and migrations for MS SQL Server and PostgreSQL • Document DBA processes and share knowledge with the team • Manage server and database security, including user roles and Active Directory permissions You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 10+ years of experience with MS SQL Server (2016-2019) and Azure PostgreSQL (11-15) • 10+ years managing Azure PostgreSQL Flexible Server HA and PgBouncer • 10+ years managing MS SQL Server Always On Availability Groups across subnets • 5+ years of expert-level T-SQL and PL/pgSQL (PSQL) knowledge • 5+ years in database modeling and design • 5+ years monitoring database health, performance, and availability using tools like Redgate and pganalyze • 5+ years optimizing SQL queries for performance and data integrity • 5+ years experience with data transformation tools: SSIS, BCP, Bulk Insert, Azure Data Factory Preferred Qualifications • Bachelor’s Degree • Proven experience as a DBA in fast-paced, high-growth environments • Proven attention to detail and task completion with high accuracy • Proven excellent written, verbal, and interpersonal communication skills • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
Manage and execute social media and marketing campaigns, collaborate across teams to create engaging content, monitor and report on social media performance, and oversee brand voice and budget. | 3+ years marketing experience, 2+ years social content creation and community management, proficiency with social media management platforms, strong writing and project management skills. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Quality at Optum means striving for excellence in everything we do in order to help us achieve our Mission. Simply put, it's in our DNA and why we're in business - to help people. Our Mission serves as our why; our Values unite us around how we will achieve it. Because when we follow our Mission and live our Values, we deliver Quality. The Social Media Specialist is responsible for managing and executing social media and marketing campaigns on behalf of Crystal Run Healthcare and Optum Medical Care. This role will play a critical role within the Optum NY/NJ marketing team, supporting our social strategy, elevating regional priorities, managing our brand voice, developing unique ideas, producing engaging, relevant content, and balancing speed and quality. You will collaborate across creative and social media teams to create and amplify regional content, ensuring that our messages are unique, engaging and search-friendly. Candidate must have content creation experience, a passion for strategic thinking, and a proven history in managing and growing social channels. This role requires a detailed understanding of publishing tools, analytical tools, and social marketing technology including native platforms such as Facebook, Instagram, Twitter, LinkedIn, YouTube. The role is responsible for managing budget across the social media platforms and providing regular and accurate monthly reporting on performance. The ideal candidate will work across our marketing team and business to collect and polish content to be used across our social channels, marketing campaigns, and website. Proactive cross-team collaboration and synergy identification is a key component of this role. You must be a well-organized, highly motivated, roll up your sleeves, self-starter with a passion If you are located in Middletown, NY, Chappaqua, NY, or Lake Success, NY, you will have the flexibility to work remotely* as you take on some tough challenges. This position follows a hybrid schedule with four in-office days per week. Remote - Hybrid; Option to work in Middletown, NY, Chappaqua, NY, or Lake Success, NY Primary Responsibilities • Oversee social media plan from start to finish (inclusive of strategy, research, development, execution, monitoring and reporting), making sure that all aspects of the posts are executed smoothly, on time, and within brand standards • Work in collaboration with director and all internal cross functional teams including operations, provider marketing, patient experience, communications, social media, and analytics teams to plan and execute social media campaigns • Create engaging content plans that are responsive to business events and aligned with strategic objectives • Manage creative development process with internal/external creative partners, ensuring content is informative, appealing, and on-brand • Utilize social media management platform to post and optimize performance, including social listening, reporting on analytics, and community management • Prepare monthly performance reports and work with national team to review performance on national organic channels You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications • 3+ years of experience in marketing, advertising or related field • 2+ years of creating social content across a wide variety of paid, owned and earned channels (Meta, LinkedIn, X) • 2+ years of experience utilizing social media management platforms (Meta Business suite, LinkedIn campaign manager, Sprinklr, Hootsuite or similar) for scheduling and performance monitoring • 2+ years of community management experience on social platforms • Proven solid writing skills • Proven exceptionally organized and detail oriented • Proven solid project management skills with experience using Asana, Adobe Workfront or similar platforms Preferred Qualifications • Canva and Adobe suite product experience • Healthcare experience • Agency and/or design experience • Proven collaborative problem solver • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Review pre-authorization requests for skilled nursing and rehabilitative services, coordinate patient transitions, and communicate review outcomes. | Active RN license, 3+ years clinical experience, experience supervising assistants, physician engagement skills, and ability to work specified shifts remotely. | Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our naviHealth product, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days at home. We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together. Why naviHealth? At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care. naviHealth is the result of almost two decades of dedicated visionary leaders and innovative organizations challenging the status quo for care transition solutions. We do health care differently and we are changing health care one patient at a time. Moreover, have a genuine passion and energy to grow within an aggressive and fun environment, using the latest technologies in alignment with the company’s technical vision and strategy. The Pre-Service Coordinator plays an integral role in optimizing the patient’s recovery journey. The Pre-Service Coordinator is responsible for reviewing pre-authorization requests for skilled nursing and rehabilitative services and determining if requests meet medical necessity for the requested level of care. The position coordinates the transition of patients from the community or acute setting to the next appropriate level of care while following established facility policies and procedures. This position is full-time (40 hours/week) Monday-Friday 1pm-10pm Central Time. It may be necessary, given the business need, to work occasional overtime. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities • Perform in a hybrid role as either clinical “gatherer and authorization document creator” or solely as a clinical and authorization “reviewer” for all prospective, concurrent, and retrospective requests within established parameters • Perform review for all direct admits to SNF via physician office, ED or HH • Perform all expedited prospective reviews, including patient oral and/or written notifications • Perform all standard prospective reviews, including patient oral and/or written notifications • May have EMR access to mirror Inpatient Care Coordinator partner access • Coordinator peer to peer reviews with Medical Directors • Notify hospitals and SNFs of review outcomes for non-engaged patients • Partner with Medical Directors for Pre-Service Coordinator training as needed • Complete processes as it relates to pre-service authorizations • Educate facilities on the pre-service denial process • Participate in the clinical phone queue to ensure customer SLA’s are met • Support new delegated contract start-up to ensure experienced staff work with new contracts You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications • Active, unrestricted RN license in state of residence • 3+ years of clinical experience • Experience in oversight and supervision of assistants (CNAs, PTAs, OTAs) • Experience with physician engagement and crucial conversations • Ability to work posted shift weekly Monday-Friday 1pm-10m in Central Time • Ability to work any shift including the flexibility and willingness to work an early or late shift and / or longer than normal hours to accommodate peaks in volume of work based on business need Preferred Qualifications • 2+ years of Case Management experience • Experience in acute care, rehab, OR skilled nursing facility environment • Experience with performing clinical audits to improve quality standards or performance • Experience in working with geriatric population • Managed Care experience • ICD - 10 and InterQual experience • CMS knowledge • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $34.23 to $61.15 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Manage provider performance improvement programs focusing on Medicare Advantage quality metrics through data analysis, provider education, and relationship management with significant travel. | 5+ years healthcare experience including Medicare Advantage and provider-facing roles, strong analytical skills, willingness to travel extensively, and residency in Kansas. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Practice Performance Manager - is responsible for program implementation and provider performance management which is tracked by designated provider metrics, inclusive minimally of 4 STAR gap closure and suspect closure. The individual in this role is expected to work directly with care providers to build relationships, ensure effective education and reporting, proactively identify performance improvement opportunities through analysis and discussion with subject matter experts; and influence provider behavior to achieve needed results. This individual will review charts (paper and electronic - EMR), identify gaps in care and open suspect opportunities. Work is primarily performed at physician practices on a daily basis. If you reside in Kansas, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities • Functioning independently, travel across assigned territory to meet with providers to discuss UHC and Optum tools and UHC incentive programs for quality reporting, focused on improving the quality of care for Medicare Advantage Members • Establish positive, long-term, consultative relationships with physicians, medical groups, IPAs and ACOs • Develop comprehensive, provider-specific plans to increase their HEDIS performance and improve their outcomes • Access PCOR and utilize other available reporting sources including but not limited to (InSite, Spotlight, Doc360, Provider Scorecard, CPT II Report) to analyze data and prioritize gap and suspect closure, identify trends and drive educational opportunities • Coordinates and provides ongoing strategic recommendations, training and coaching to provider groups on program implementation and barrier resolution • Training will include Stars measures (HEDIS/CAHPS/HOS/medication adherence), coding for quality care (CPT II) and exclusions (ICD-10-CM), and Optum program administration including use of plan tools, reports and systems • Lead regular Stars and risk adjustment specific JOC meetings with provider groups to drive continual process improvement and achieve goals • Provide reporting to health plan leadership on progress of overall performance, MAPCPi, gap closure, and use of virtual administrative resources • Facilitate/lead monthly or quarterly meetings, as required by plan leader, including report and material preparation • Collaborates and communicates with the member's health care and service with our interdisciplinary delivery team to coordinate the care needs for the member • Partner with providers to engage in UnitedHealthcare member programs such as HouseCalls, clinic days, Navigate4Me • Willing to travel up to 75-80% for business meetings (including client/health plan partners and provider meetings) and 20-25% remote work You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications • 5+ years of healthcare industry experience • 2+ years of Medicare Advantage including Stars and Risk Adjustment • 1+ years of provider facing experience • Intermediate level experience Microsoft Office experience including Excel with exceptional analytical and data representation expertise and PowerPoint • Willing to travel 75-80% for business meetings (including client/health plan partners and provider meetings) and 20-25% remote work • Driver's License and access to reliable transportation • Reside in the state of Kansas Preferred Qualifications • Registered Nurse • Experience working for a health plan and/or within a provider office • Experience with network and provider relations/contracting • Experience retrieving data from EMRs (electronic medical records) • Experience in management or coding position in a provider primary care practice • Knowledge base of clinical standards of care, preventive health, and Stars measures • Knowledge of billing or claims submission and other related actions • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Achieve sales goals by developing and executing territory business plans, building and maintaining referral sources, coordinating with manufacturing partners, and supporting customer needs in a biologics sales role. | 2+ years of B2B selling or relevant biologics experience, proven sales performance, local residence near Seattle WA, driver's license and reliable transportation. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum Infusion Pharmacy, a division of OptumRx, is searching for a patient-inspired, results oriented and collaborative sales professional to join our Biologics Sales Team. This is a high-performing Team, and this role is critical to the growth of our division. The Regional Account Manager RAM (Biologics Specialist) will call on Biologics specialists focused on generating new referrals. They will be expected to achieve sales goals by developing and executing on their territory business plan, maintaining, and growing referral sources, coordinating sales efforts with strategic manufacturing partners, and supporting the needs of our customers. The RAM will also partner closely with their Intake, Operations and Nursing peers to achieve positive patient outcomes. The successful candidate will have a proven track record of achieving results, building relationships, customer focus, and promoting all sales and marketing programs. Job will require occasional evening and weekend event attendance. This is customer-facing sales position, and you will be expected to travel to clinics and hospitals to meet your customers. This position will cover WA state. Candidate must live in commutable distance to Denver, CO, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: • Achieve the territory sales goals through effective business planning, sales execution and fully leveraging our customer selling model • Promote a patient-centered culture that strives to exceed needs, requirements, and expectations by educating and developing rapport with external customers • Utilize available sales and market data to identify key customers • Identify & build relationships with key customers in target accounts • Demonstrate a thorough understanding of disease state and treatment options and their impact on patients, payers, institutions, health systems and healthcare providers • Collaborate with key internal stakeholders (Intake, Operations, Nursing) to execute on key selling strategies • Be a Problem solver with a willingness to think creatively to achieve solutions You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 2+ years of business to business selling experience OR relevant Biologics experience • Proven ability to drive results in a challenging and ambiguous market by building a book of business from scratch • Proven consistent track record of top performance (top 30%) • Proven recognition for overachievement of performance goals (ex. President's Club) • Primary residence must be within a commutable distance to Seattle WA • Driver's License and access to a reliable transportation Preferred Qualifications: • Medical selling experience (ex. medical device, lab sales) • Experience selling infusion products as manufacturer and/or infusion pharmacy • Demonstrated experience working individually and as a Team to achieve results • Proven solid team player that has a customer service approach and is solution oriented • Proven tenacious and motivated outside-the-box thinker who excels in a collaborative team setting Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 to $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Perform outbound calls for member outreach, maintain documentation, and coordinate with teams to ensure positive member experiences. | High school diploma or GED, Certified or Registered Medical Assistant certification, and 1+ years of customer service experience in a contact center environment. | Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. The Member Experience Representative supports member outreach activities to ensure a positive customer experience. Will perform welcome calls, disenrollment calls, member check-in calls, and health screening reminder calls via outbound telephone calls to health plan members. If you are located in Pearland, TX, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: • The Member Experience Representative maintains documentation in share point and other systems to accurately capture call outcomes • The Member Experience Representative coordinates with other departments and teams to fully support a positive member experience You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma or GED from an accredited program • Certified or Registered Medical Assistant • 1+ years of customer service experience in a contact center environment • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Lead advanced analytics projects on healthcare claims data to deliver insights, manage cost savings initiatives, and influence senior leadership while mentoring junior analysts. | 7+ years healthcare claims experience, 5+ years auditing/billing/coding claims, knowledge of CMS rules and billing codes, project management skills, and proficiency in Excel, SQL, SAS, and Tableau. | Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a highly skilled and strategic Principal Data Analyst to lead advanced analytics initiatives across our healthcare operations. This role is responsible for designing and delivering data-driven insights that inform business decisions, improve operational efficiency, and enhance client outcomes. The ideal candidate will be a subject matter expert in healthcare claims data, with deep experience in business intelligence tools, statistical analysis, and stakeholder engagement. As a Principal Data Analyst, you will work closely with cross-functional teams to define data requirements, develop analytical models, and present actionable insights to senior leadership. You will also mentor junior analysts and contribute to the development of best practices in data governance, visualization, and reporting. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • Develop and manage a portfolio of cost savings initiatives with measurable client impact • Lead conceptualization to completion of analytics projects and product development efforts • Perform iterative analytical and investigative work to support concept development and solution validation • Establish and maintain matrixed relationships with internal stakeholders to align and deliver payment integrity initiatives • Influence senior leadership to adopt innovative ideas, approaches, and products • Recommend changes to product development based on market research and emerging trends • Serve as an industry thought leader and SME in professional and facility medical claims, pricing, and cost management • Create specifications for data structuring, product modeling, and dashboard development • Deliver activity and value analytics to clients and stakeholders using BI and statistical tools • Use tools such as Excel, SQL, SAS, Tableau, and PowerPoint to build solutions and communicate insights • Act as a company thought leader and functional SME • Provide a broad business perspective and support senior leadership • Develop pioneering approaches to emerging industry trends • Lead cross-functional collaboration and influence without direct authority You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 7+ years of experience in healthcare claims lifecycle (submission, processing, adjudication, payment) • 5+ years of experience auditing, billing, and/or coding claims • 5+ years of experience in the healthcare industry (Medicare, Medicaid, Commercial, Behavioral Health, Home and Community) with deep exposure to Payment Integrity • 3+ years of experience in consultative roles with cross-functional collaboration • 3+ years of experience interpreting data sets and presenting proposals to stakeholders • 3+ years of project management experience • Advanced proficiency in Excel (pivot tables, formulas, charts) • Working knowledge of CMS rules, billing codes, and related services • Solid analytical mindset, critical thinking, and communication skills • Proven ability to lead without authority in high-paced environments Preferred Qualifications: • Coding certification (AAPC or AHIMA) • 3+ years of experience in claims adjudication or revenue cycle management • 2+ years of experience in matrixed, adaptive environments with tight deadlines • Proficiency in SQL, SAS, and other statistical programs • Solid project management and problem-solving skills • Exceptional presentation, communication, and negotiation abilities • Proficiency in Visio, Tableau, PowerPoint • All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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