Nubank

The Content Designer will co-design with Product Designers to understand user pain points and collaborate with various teams to create cohesive product narratives. They will write user-interface content and advocate for Content Design across different teams. | Candidates must have great communication skills and be influential in aligning team members with content design concepts. Experience in the fintech industry and knowledge of design tools are nice to have. | About Nubank Recognized by Time as one of the world’s 100 most influential companies, Nu (NYSE: NU), the largest independent digital fintech is a $70.8B financial-technology powerhouse redefining digital banking. Since its founding in 2013 by David Vélez, Cristina Junqueira, and Edward Wible, Nu has grown to serve over 123 million customers in Brazil, Mexico, and Colombia, with a mission of eliminating financial complexity and empowering people through intuitive, low-cost, and innovative customer experiences. Our product suite spans digital checking and savings accounts, credit cards, lending, instant payments (Pix in Brazil, SPEI in Mexico, PSE in Colombia), insurance, and investments. To help us grow and fight complexity we are looking for an experienced Content Designer to join our Design team. Once here, you will: Co-design with Product Designers to deeply understand user's pain points and feelings at every step of all our customer journeys. Partner with UX Researchers in order to analyze and understand research results of the project where you have the challenge of creating the texts. Work with Designers, Brand Managers, Product Managers and Copywriters to help set the vision and storytelling for content and drive cohesive product narratives across multiple platforms and touchpoints. Write clear, consistent, and concise user-interface content, emails, and push notifications following Nubank's UX Content Guidelines. Represent and advocate for Content Design across different teams. Propose research and A/B tests to deliver better content and guarantee a more inclusive work, as well as ensure people-centered decision making. Build a deep understanding of the product audience and peculiarities to help to improve our current UX Content Guide. What do you need to be part of the team? Must have: Great communication skills to showcase and share content centered work. Must be influential and passionate to align and bring other team members to understand content design decisions and concepts. Draw the line and the standard for content design at Nubank with a global perspective. Impact and data driven decision makers focused on end to end solutions. Nice to have Moderation, scripting and other forms of research. Experience in Fintech industry Design principles and applicable skills in prototyping Writing abilities in editing, journalism, creative or others Desirable tool management: Figma, sketch or alike prototyping platform knowledge. Notion or other types of dynamic content documentation. Typeform or alike written research experience. Miro or similar white boarding tools for workshopping. Something very important we would like to mention: if you think that you do not meet all and every one of these requirements, please apply. We would love to meet you and we know that each person has a different experience. We have different projects and goals, perhaps your professional experience fits one of them! Benefits Opportunity of earning equity at Nubank Medical Insurance Dental and Vision Insurance Life Insurance and AD&D Extended maternity and paternity leaves Nucleo - Our learning platform of courses NuLanguage - Our language learning program NuCare - Our mental health and wellness assistance program Extended maternity and paternity leaves 401K Saving Plans - Health Saving Account and Flexible Spending Account Work-from-home Allowance Diversity and Inclusion We want to build products and experiences for everyone who wants to take back control over their finances, that's why we build strong and diverse teams that rise up to the challenge. We are a team of the most creative people in technology, and we hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. We are proud to say that 30% of our team recognize themselves as part of the LGBTQ+ community, and 40% of our team identify as women, in all positions and seniority levels. We are a very process-light organization that values human interactions, and that is a very important part of our culture. At Nu, everyone has the opportunity to speak up and participate, grow and share ideas.

Define and execute global IT security strategy, lead teams supporting enterprise applications and productivity systems, scale IT operations globally, and collaborate with business units to optimize employee technology experience. | 10+ years in IT engineering leadership, degree in Computer Science or related field, experience with global distributed workforces, strong people management, and knowledge of enterprise applications and business automation. | Description: • Define and execute a clear global strategy for IT Sec to improve employee technology experience • Oversee employee work setup and support across all offices (laptops, equipment, application installation, service management, workplace environment) • Elevate the help desk experience to be proactive, practical, and highly effective • Lead teams supporting critical enterprise applications (e.g., Oracle, SAP), productivity systems (e.g., Slack, Workspace), and business automation through bots • Scale IT operations globally for new hires and offices, managing international logistics and distributed work environments • Foster a high-performing culture and empower team members to excel • Collaborate closely with horizontal business units (finance, HR) to ensure optimal productivity and workplace environment for employees Requirements: • High Education in Computer Science, Engineering, or a related field (or equivalent practical experience) • 10+ years of progressive experience in engineering leadership roles, with a strong foundation as a hands-on IT engineer • Proven experience as a visionary leader within an IT function, with a track record of setting strategy and scaling operations • Demonstrated experience in fast-scaling environments and supporting global, distributed workforces, including international logistics • Experience with Governance, Risk, and Compliance (GRC) or corporate security is a significant plus • Fluency in English (mandatory) • Excellent people management skills, including developing and inspiring senior leaders and individual contributors • Customer-obsessed approach and commitment to service excellence • Strong understanding of enterprise applications, productivity systems, and business automation technologies • Ability to challenge existing processes, innovate solutions, and drive continuous improvement within IT operations Benefits:

Lead SOX compliance initiatives, manage relationships with auditors, review and challenge auditor inquiries, and present executive reports on internal controls. | 10+ years of SOX and PCAOB experience, knowledge of COSO and COBIT, financial services industry experience, strong executive communication, and fluency in English. | Description: • The SOX Expert will work as a key consultant from the second line of defense for complex decision-making and matters involving SOX compliance. • This Expert position is crucial for evaluating and strengthening internal controls over financial reporting (ICFR), improving the team's excellence in PCAOB rules, and focusing on innovative ways to assess ICFR. • The professional will collaborate directly with senior leadership across Nubank and liaise with the external auditors on complex issues. • For this reason, extensive experience working with PCAOB principles is essential. • Communication and stakeholder management are key skills. • The professional will have close interactions with Nubank's senior management, and also interactions with many different stakeholders within the organization. • Another important aspect of this role is leading strategic initiatives to address both current and emerging risks. • Your strategic mindset will be key in aligning risk management initiatives with business growth, fostering global and local synergies. • Key Responsibilities • Relationship management with internal and external auditors and with internal teams; • Review and challenge auditor inquiries, providing clear and concise management opinions based on COSO, COBIT, SEC, PCAOB, and industry knowledge. • Quality reviewer for our internal approach on assessing risks in IT and business environments, ensuring Nubank's strategy is aligned with industry best practices • Develop and present executive reports and presentations at technical forums and senior leadership committees Requirements: • At least 10 years of experience with SOX, PCAOB principles and practices, COSO and COBIT frameworks • Experience in audit of Internal Control over Financial Reporting (ICFR) for Non-US (Foreign Private Issuers – FPIs) Companies. • Experience with financial services industry • Excellent communications skills at an executive level • Time-management and prioritization skills • Efficiency mindset, to do more with less • Fluency in English • Analytical and problem solving skills • Internal Controls certifications are a plus • Project management skills are a plus Benefits: • 20 business days of PTO anually • Opportunity of earning equity at Nu • Medical Insurance • Dental and Vision Insurance • Life Insurance and AD&D • Extended maternity and paternity leaves • Nucleo - Our learning platform of courses • NuLanguage - Our language learning program • NuCare - Our mental health and wellness assistance program • Extended maternity and paternity leaves • 401K • Saving Plans - Health Saving Account and Flexible Spending Account • Work-from-home Allowance

You will be responsible for operating and managing a large-scale Kafka infrastructure, ensuring high reliability and minimal latency for systems processing petabytes of data daily. Your role will also involve developing strategies to efficiently support and monitor over a million Kafka topics. | Candidates should have essential skills and experience in maintaining and operating high-throughput messaging platforms built on Apache Kafka. Proven expertise in large-scale, mission-critical environments and experience with infrastructure spanning multiple AWS accounts are also required. | About Nubank Nu is the world’s largest digital banking platform outside of Asia, serving over 105 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. Learn more: https://international.nubank.com.br/careers/ About the Role We are opening this position in the US to find an engineer with a highly specialized skill set that is critical to our current needs. The messaging team is responsible for maintaining and operating a high-throughput messaging platform built on Apache Kafka. This system processes trillions of messages every month and underpins mission-critical, low-latency systems used across clusters. This role is critical for the future success of the product. As Nubank rapidly expands to support billions of customers across multiple countries, over 100 financial products, and 100+ business platforms, running on infrastructure spanning over multiple AWS accounts, we face significant scalability and operational challenges. Our current infrastructure includes approximately 200 Kafka clusters, 1500 brokers, more than 200k topics, and processes 300 TB of data daily. This role will directly address challenges such as: Operating and managing over 200 Kafka clusters efficiently. Supporting and monitoring over 1 million Kafka topics. Handling over 1PB of data flowing through Kafka daily, ensuring minimal latency and high reliability. Optimizing resource utilization and controlling costs in a smart, sustainable way. Extending asynchronous communication patterns beyond Kafka to meet future needs. Maintaining performance, reliability, and containing blast radius as message volume grows exponentially. Our challenges: In this role, you will be responsible for tackling the key challenges associated with our rapidly expanding, high-throughput Apache Kafka messaging platform. Your main activities and goals will include: Operating and managing a large-scale Kafka infrastructure, including hundreds of clusters and thousands of brokers. Ensuring high reliability and minimal latency for systems processing petabytes of data daily. Developing strategies to efficiently support and monitor over a million Kafka topics. Optimizing resource utilization and implementing cost-effective solutions for our Kafka ecosystem across multiple AWS accounts. Driving the evolution of asynchronous communication patterns, potentially extending beyond Kafka to meet future needs. Implementing solutions to maintain performance and reliability and contain potential issues as message volume grows exponentially. We are looking for a person who has Essential skills and experience in maintaining and operating high-throughput messaging platforms built on Apache Kafka. Proven expertise with Kafka in large-scale, mission-critical environments. Experience with infrastructure spanning multiple AWS accounts. Experience in companies that manage similar complex, large-scale data/messaging systems. A specialized skill set related to the challenges outlined above. Benefits Remote work, with quarterly trips to Sao Paulo to build relationships with coworkers. Top Tier Medical Insurance Top Tier Dental and Vision Insurance 20 days time off, 14 company holidays, and great culture that emphasizes work life balance. Life Insurance and AD&D Extended maternity and paternity leaves Nucleo - Our learning platform of courses NuLanguage - Our language learning program NuCare - Our mental health and wellness assistance program Extended maternity and paternity leaves 401K Saving Plans - Health Saving Account and Flexible Spending Account Role Location Our Nu Way of Working Our work model is hybrid and has cycles that can be from two to three months according to the business of expertise. For every eight or twelve weeks of remote work, one will be at the office.