Nubank

Compensation

Full Description

Description: • Define and execute a clear global strategy for IT Sec to improve employee technology experience • Oversee employee work setup and support across all offices (laptops, equipment, application installation, service management, workplace environment) • Elevate the help desk experience to be proactive, practical, and highly effective • Lead teams supporting critical enterprise applications (e.g., Oracle, SAP), productivity systems (e.g., Slack, Workspace), and business automation through bots • Scale IT operations globally for new hires and offices, managing international logistics and distributed work environments • Foster a high-performing culture and empower team members to excel • Collaborate closely with horizontal business units (finance, HR) to ensure optimal productivity and workplace environment for employees Requirements: • High Education in Computer Science, Engineering, or a related field (or equivalent practical experience) • 10+ years of progressive experience in engineering leadership roles, with a strong foundation as a hands-on IT engineer • Proven experience as a visionary leader within an IT function, with a track record of setting strategy and scaling operations • Demonstrated experience in fast-scaling environments and supporting global, distributed workforces, including international logistics • Experience with Governance, Risk, and Compliance (GRC) or corporate security is a significant plus • Fluency in English (mandatory) • Excellent people management skills, including developing and inspiring senior leaders and individual contributors • Customer-obsessed approach and commitment to service excellence • Strong understanding of enterprise applications, productivity systems, and business automation technologies • Ability to challenge existing processes, innovate solutions, and drive continuous improvement within IT operations Benefits: