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NTT DATA

20 open positions available

3 locations
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
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Senior Quality Engineer

NTT DATAAnywhereFull-time
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Compensation$120K - 200K a year

Lead test automation efforts, design testing strategies, and coordinate testing activities across teams. | Extensive experience in Java, Angular, API testing, automation frameworks, and CI/CD pipelines, with leadership in QA environments. | Maintain an automation-first mindset and approach. Primary point of contact for the QE team and responsible for all QE deliverables Enforce testing best practices and guide the team to follow those standards. Finds opportunities for automation in lieu of manual testing and enforces the Automation First, Contract First approach. Design & develop test automation frameworks and customize test automation framework on project needs. Understand and follow business requirements, identify gaps in the business requirements, advice the client accordingly and helps the team in covering all business use cases. Able to define test strategy and leads the team in implementing it. Guide QEs on test plan, approach, tools, and test automation scripting needs. Identify, define, and manage tools and processes for the team. Mentor team members on Scrum and Agile framework. Effectively use and guide the team on test management tool (test design, execution, reporting, traceability matrix) Assist in implementation of the test management tool within the team. Establish, generate, and publish test execution & bug reports, testing metrics, trends etc. Effectively use and guide the team on defect management process (Create, set priority/severity, retest, close, root cause analysis, defect prevention) Guide team members on identifying the root cause of bugs (e.g. API/BE, data, UI, logs, or environment issues etc.) Generate and guide team members on bug metrics and reports. Coordinate bug triage between business, dev, and test teams across all kinds of bugs. Drive and train team members to execute automated test cases (happy path, edge cases, negative, complex business scenarios) for browser-based or mobile applications. Drive and train team members to create and execute test cases (happy path, edge cases, negative, complex business scenarios) for REST or SOAP APIs. Train team members to write and execute complex SQL queries and commands. Lead internal team meetings and drive communication with clients. Actively participate in client meetings, project-wide reviews of requirements, system architecture and detailed design documents Manage and perform load and stress tests using enterprise level test automation tools. Manage, lead, and maintain physical, virtualized, and simulated test environments. 3+ years Java & Spring Boot: Understand backend architecture and integration points for effective test coverage. 3+ years Angular: Familiarity with UI component testing and DOM interaction. 2+ years Couchbase: Experience with NoSQL document validation, RBAC security, and SDK-based testing. 2+ years MS SQL Server: Proficient in writing and executing SQL queries for backend data validation. 5+ years API Testing: REST/SOAP testing using Postman, Swagger, and SOAP UI. 5+ years Automation Testing: Tools like Selenium WebDriver, TestNG, JUnit, Cucumber, Playwright. 5+ years Manual Testing: Functional, exploratory, regression, and performance testing. 5+ years Stress & Performance Testing: Using JMeter, Dynatrace, Nexthink. 5+ years Design and execute test plans, test cases, and test data. In-sprint automation and hybrid frameworks for continuous testing. CI/CD integration with Jenkins, Azure Pipelines, Git. Agile methodology: Scrum, sprint planning, retrospectives. Work closely with developers, product owners, and business analysts. Provide QA metrics and insights to leadership. "Language requirement: English Mobile test automation development is a big plus. Experience leading and working with cross-functional teams in fast-growing environment. Strong organizational skills and eager to tackle new challenges. Experience planning, designing, and implementing testing strategies and automation infrastructure for large scale system software.

API Testing (REST/SOAP)
Automation Testing (Selenium, TestNG, JUnit, Cucumber, Playwright)
Manual Testing and Performance Testing (JMeter, Dynatrace)
Direct Apply
Posted 1 day ago
ND

Provider Clinical Service Desk- remote- US

NTT DATAAnywhereFull-time
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Compensation$Not specified

Handle inbound customer calls, troubleshoot clinical application issues, document incidents, and escalate as needed in a healthcare support environment. | Minimum 4 years of service desk/helpdesk experience, healthcare systems knowledge, and strong communication skills. | This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner Responsible for driving resolution of incidents on a 24/7 desk Read text on computer screens for the duration of the shift Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks Ensure a quiet, private workspace with high speed, wired internet Travel up to 10% of the time, if required Lift up to 25 lbs. if needed for equipment setup Have a working cell phone for manager communication and Two-Factor Authentication Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education) Minimum of 1 year of technical troubleshooting experience High school diploma or equivalent required Experience in a call center environment Demonstrate a service philosophy in all interactions with clinicians and colleagues Effective communication and interpersonal skills Proficient typing and English language skills (both verbally and in writing) Strong listening capabilities to fully understand caller's needs / requests Exceptional ability to work optimally in a fast-paced environment Minimum 1 year Healthcare-Healthcare Systems-Customer Service Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

Customer Service
Technical Troubleshooting
Call Center Operations
Direct Apply
Posted 3 days ago
NTT DATA

Senior Client Manager

NTT DATAAnywhereFull-time
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Compensation$115K - 140K a year

Manage and grow client accounts, drive sales, and ensure client satisfaction across solutions. | Requires extensive experience in sales, client management, and industry-specific knowledge, with a focus on IT or professional services. | Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Senior Client Manager is an advanced subject matter expert. This is a quota-bearing sales persona, and the primary responsibility of the role is to take full ownership of assigned accounts, retain these clients and find new business. The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts. The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives. The Senior Client Manager is an advanced subject matter expert. This is a quota-bearing sales persona, and the primary responsibility of the role is to take full ownership of assigned accounts, retain these clients and find new business. The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts. The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives. Your day at NTT DATA As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business. You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for. Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships. Your role goes beyond just meeting quotas. You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization. This is a remote in territory opportunity with travel around 25%-50%. In this role you will: Manages and grows relationships to drive land, expansion and renewals across all solutions within established accounts. Acquires net new customers, within assigned account base. Pursues leads identified by aligned Lead Generation/Business development representatives. Minimizes churn and maximizes retention in assigned accounts. Drives client satisfaction throughout the entire lifecycle of the clients’ buying process. Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions. Influences and works closely with vendors/partners to achieve required results. Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. Develops open and effective channels of communication in with each client within the assigned account. Encourages revenue growth by inspiring clients to additional services. Becomes the reliable point of contact for clients that is required to establish a strong business relationship. Takes ownership of a range of accounts within the assigned segments. Determines the best solution requirements for each client that can be deployed by other departments. Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization. Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability. Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost. You are perfect for this role if you: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and DATA, and concentrating on company business requirements. developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous. Advanced experience in a global partner management role. Advanced experience in a sales environment and/or customer service role. Advanced experience in the IT or professional services industry with a focus on business development and/or sales. Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. Advanced experience gained in a similar client manager role. Advanced experience working with Salesforce.com contact platform. Key Responsibilities: Manages and grows relationships to drive land, expansion and renewals across all solutions within established accounts. Acquires net new customers, within assigned account base. Pursues leads identified by aligned Lead Generation/Business development representatives. Minimizes churn and maximizes retention in assigned accounts. Drives client satisfaction throughout the entire lifecycle of the clients’ buying process. Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions. Influences and works closely with vendors/partners to achieve required results. Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. Develops open and effective channels of communication in with each client within the assigned account. Encourages revenue growth by inspiring clients to additional services. Becomes the reliable point of contact for clients that is required to establish a strong business relationship. Takes ownership of a range of accounts within the assigned segments. Determines the best solution requirements for each client that can be deployed by other departments. Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization. Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability. Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost. Knowledge and Attributes: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and DATA, and concentrating on company business requirements. developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous. Advanced experience in a global partner management role. Advanced experience in a sales environment and/or customer service role. Advanced experience in the IT or professional services industry with a focus on business development and/or sales. Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. Advanced experience gained in a similar client manager role. Advanced experience working with Salesforce.com contact platform. To thrive in this role, you need to have: Advanced experience in global partner management, sales environments, and customer service. Experience in the IT or professional services industry, focusing on business development and/or sales. Strong business acumen in sales, focusing on planning and leveraging tools and DATA. Knowledge of the company's offerings, client applications, use cases, and market trends. Ability to link our high-value services to specific client needs and outcomes. Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities. Experience in manufacturing, energy resources (oil and gas). Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth. Prior experience with the Salesforce.com contact platform. A bachelor’s degree or equivalent in business or a sales-related field. Working Conditions: This is a home office-based position, with occasional travel for company meetings. Responsibilities may require evening work in response to working with Asia and European coworkers and supporting the Global Sales Team. Target Base Salary: $115K to $140K base plus variable bonus NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Client Relationship Management
Sales Strategy and Planning
Account Growth and Retention
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Posted 6 days ago
ND

Salesforce Product Owner - Financial Services Cloud (FSC) - Remote US Position

NTT DATAAnywhereFull-time
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Compensation$120K - 150K a year

Lead the product vision, roadmap, and delivery for Salesforce FSC in Wealth Management, collaborating with stakeholders and ensuring compliance and adoption. | Over 8 years of experience, with 5+ in product ownership, deep Salesforce FSC knowledge, and strong stakeholder management skills. | Own and drive the product vision, roadmap, and backlog for Salesforce Financial Services Cloud within the Wealth Management domain. Partner closely with Wealth Management business stakeholders (Advisors, Relationship Managers, Operations, Compliance) to translate business needs into well-defined user stories and acceptance criteria. Lead backlog grooming, sprint planning, and prioritization, ensuring alignment with business outcomes and regulatory requirements. Act as the primary decision-maker on scope, priorities, and trade-offs during delivery. Ensure effective adoption of FSC data models (Households, Financial Accounts, Relationships, Goals, Life Events) to support wealth advisory use cases. Collaborate with architects and development teams on solution design, ensuring scalability, security, and performance. Drive advisor experience enhancements, including 360° client views, goal-based planning, onboarding, and servicing workflows. Ensure solutions comply with financial services regulations, data privacy, and security standards. Support UAT, release planning, and go-live readiness, ensuring business acceptance and value realization. Monitor product performance using KPIs and user feedback, continuously refining the roadmap. 8+ years of overall experience with 5+ years in a Product Owner / Product Management role. Strong hands-on experience with Salesforce Financial Services Cloud, specifically in Wealth Management or Asset Management programs. Deep understanding of Wealth Management business processes, including client onboarding, portfolio management, advisory servicing, and compliance. Proven experience working in Agile / Scrum environments as a Product Owner. Ability to define and manage epics, features, user stories, and acceptance criteria. Strong knowledge of Salesforce platform capabilities, limitations, and best practices. Experience working with cross-functional teams (engineering, QA, UX, data, compliance). Excellent stakeholder management, communication, and decision-making skills. Salesforce certifications such as Financial Services Cloud Accredited Professional, Salesforce Administrator, or Salesforce Product Owner. Experience with OmniStudio, Experience Cloud, or advisor portals. Exposure to integrations with portfolio management systems, custodians, or market data providers. Prior experience on large-scale Salesforce transformation or expansion programs.

Salesforce Financial Services Cloud
Product Management / Product Owner
Wealth Management processes
Direct Apply
Posted 7 days ago
NTT DATA

Customer Service/Call Center Representative

NTT DATAAnywhereFull-time
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Compensation$37K - 37K a year

Responding to customer inquiries regarding health plans, claims, and benefits, primarily via phone and email. | Minimum 2 years' experience in health insurance customer service or billing, high school diploma, and strong communication skills. | At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT Data is assisting our Healthcare client with their recruiting efforts for this position. This is a 90 day temporary to hire position. Scheduled to start as soon as possible Pay Rate $18/hour Remote-Company provides equipment. Position Summary: The Customer Care Representative reports directly to the Customer Care Supervisor and Client Services Manager. This position is generally the first touch with our new clients and members, responding to customer inquiries in a professional and friendly manner. Principal Duties and Responsibilities: • Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status and plan benefits. • Assist walk-in customers with plan/claim questions. • Answer email inquiries from members, employers, and providers. • Maintain knowledge of all Summary Plan Benefit manual of plans administered by Consociate. • Perform other duties as assigned. Required Skill sets: • Minimum 2 years’ experience insurance billing and/or health plan customer service • Minimum 2 years’ experience in Health plan review, preferably for a TPA or commercial insurance company. • Experience in handling calls from provider offices • Communicate in a clear and concise manner, while also demonstrating receptivity through active listening. • High School Diploma • Minimum of one to three years of experience working with the public. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $18/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Customer Service
Health Insurance Knowledge
Communication Skills
Verified Source
Posted 8 days ago
NTT DATA

Project Manager – Applications & New Build Projects

NTT DATAAnywhereFull-time
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Compensation$146K - 154K a year

Manage application and technology builds for new healthcare facilities, coordinating multiple teams to deliver projects on time and within budget. | Requires 10+ years of IT project management experience, at least 3 years in healthcare, and experience managing large teams and budgets, with specific experience in healthcare construction technology implementations. | This a Full Remote job, the offer is available from: Missouri (USA) At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA currently seeks a Project Manager to join our team remote in the USA. Summary The Construction Project Manager supports new construction and expansion initiatives by managing the application and technology components required for new hospitals, clinics, medical office buildings, and unit expansions. This role does not manage physical construction activities; instead, it ensures all software, systems, and application builds needed for new facilities are delivered on time and within budget. The PM will coordinate work across 30+ application, infrastructure, and clinical teams, requiring exceptional communication, organization, and the ability to learn processes quickly. Specialty Role Justification This position requires a Project Manager with deep experience coordinating application builds for new healthcare facilities. The PM must manage 30+ resources across complex EHR, clinical, and infrastructure teams. Experience in healthcare construction technology implementations is essential because the work involves application readiness, EHR integration, and technology configuration for new facilities—skills that cannot be substituted with general IT project management experience. Role Expectations • Drive projects forward to meet aggressive deadlines and budgets. • Manage and track project deliverables using ServiceNow PPM, Google Sheets, Docs, and Drive. • Follow *** PMO processes based on PMI standards. • Develop and maintain project documentation including: • Project charters • RACIs • Communication plans • Test plans • Project schedules • Manage resource plans within ServiceNow. • Create project budgets and manage ongoing financial tracking. • Lead project meetings, document minutes, assign tasks, and coordinate follow-up actions. • Hold resources accountable to deadlines and deliverables. • Identify risks/issues and drive mitigation and resolution. • Provide regular updates to portfolio leaders, tower leaders, and stakeholders. • Adapt communication to various audiences from technical teams to senior leadership. • Manage subprojects as needed. Required Skills & Experience: • Bachelor’s Degree required • Minimum 10 years of IT Project Management experience​​​​​​ • At least 3 years of experience in healthcare • Minimum of 1 year managing budgets Preferred Qualifications: • PMP or equivalent project management certification • Strong communication, organizational, and problem-solving skills. • Ability to manage large teams. • Ability to adapt quickly in a highly process-oriented environment. • Experience driving complex projects with multiple dependencies. • Experience working within regulatory, clinical, or enterprise-level environments. • Experience with Epic or Cerner implementations (***’s primary EHRs). • Experience with EMR/application builds supporting new construction projects for: • hospitals • unit expansions • medical office buildings • new clinics • Experience with Google Workspace tools. • Experience with ServiceNow PPM. #LI-NorthAmerica About NTT DATA: NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com. NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($70 - $74/hourly). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. This offer from "NTT DATA" has been enriched by Jobgether.com and got a 78% flex score.

Healthcare IT Project Management
Agile Methodologies
Cross-functional Team Leadership
Verified Source
Posted 17 days ago
ND

SAP Senior Project Manger / PMO Lead - Remote US Position

NTT DATAAnywhereFull-time
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Compensation$5000K - 10000K a year

Manage large-scale SAP implementation projects, develop project plans, and coordinate cross-functional teams to meet client objectives. | Extensive SAP project management experience, technical SAP knowledge, and experience handling multi-million dollar enterprise projects across various industries. | Responsibilities will vary depending on the size of the implementation and their own technical acumen. The candidate is responsible for developing project plans and schedules and managing the timely execution of the work, as well as managing team outages and vacation schedules The candidate is responsible for developing project charters and managing project scope and creation of necessary change requests, ensuring they meet corporate margin and revenue targets The candidate is responsible for managing project risks, issues and key decision processes, ensuring all key decisions are captured and documented throughout project execution. The candidate is the primary point for project related escalations and responsible for the coordination of their resolution as per the project related governance structures The candidate is responsible for accurate status reporting in line with the project governance requirements, fulfilling both internal and customer-facing weekly, monthly, quarterly, Stage Gate reporting requirements. The candidate will mobilize the precepts of effective project management in a manner that aligns to client culture while optimizing likelihood of meeting (or exceeding) project objectives The candidate will concurrently manage projects for our customers providing day-to-day leadership to analyze their requirements, develop designs, and implement SAP and related solutions Manage SAP greenfield implementations as well as brownfield technical upgrade projects or smaller SAP projects including related projects in non-SAP areas Work closely with individual SAP Program Managers, architects, technical teams, functional analysts to ensure delivery Communicate effectively with clients regarding the SAP project, project methodology, technology and functionality Collaborate with the project leadership from the client and all participating vendors to define, architect, drive and deliver a cohesive project Lead the delivery team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully Manage the financials for the project, ensuring revenue and margin targets for the project are in line with expectations 10+ years of experience handling programs, each of a size of 20M - 40M with an annual run rate of 5M - 10M in Large Enterprise clients (> 5B revenue) 10+ years experience with handling multi-site multi-phase projects, each of a size of 5m - 10M and a team size of 20 - 40 FTEs 10+ years of experience with managing at least 5 S/4 HANA projects and 10+ deployments Must have a core background in one of the SAP Functional modules/ process areas and being hands-on with SAP Experience in 4 or more industries from Manufacturing (discrete, process), Pharma and Life Sciences, Medical Devices, CPG/ Retail, Aerospace, Transportation, Public Sector 10+ years' experience managing large-scale projects end to end with SAP as a key component for large enterprise clients. 10+ years of SAP Project Management experience, possessing experience managing at least 4 full life cycle SAP implementation projects 10+ years of experience Managing projects dealing with organizational and business process transformations and large-scale initiatives 10+ years of experience Managing project stakeholders and engaging with customer leadership Motivating, energizing, and collaborating with team contributors at all levels in the organization, from employee to executive. 10+ years' experience focusing on results and ensuring project objectives are met, measured in terms of business value, and financials. 10+ years' experience demonstrating the advantages of a proposed approach or solution 10+ years' experience in SAP Activate Methodology as well as excellent presentation skills

Project Management
Stakeholder Engagement
Risk Management
Direct Apply
Posted 17 days ago
ND

SAP Senior Program Manager - Remote US Position

NTT DATAAnywhereFull-time
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Compensation$NaNK - NaNK a year

Manage large SAP implementation projects, coordinate project teams, and ensure quality and delivery standards. | 15+ years of SAP experience, 10+ years managing SAP programs, and 5+ years of S/4 HANA transformation experience, with strong client communication skills. | Responsibilities will vary depending on the size of the implementation and their own technical acumen. The candidate is responsible for ensuring quality across all programs, projects within their portfolio ensuring project plans, scoping documentation, risk/issues logs and status reporting is line with corporate standards. The candidate is the escalation point for program issues and responsible for the coordination of their resolution as per the program related governance structures The candidate is responsible for the consolidation of all status reports under their portfolio. The candidate will mobilize the precepts of effective project management in a manner that aligns to client culture while optimizing likelihood of meeting (or exceeding) project objectives The Program Manager will manage one or more projects for our customers, providing regular steering to our Project Managers as well as thought leadership to clients Manage large SAP greenfield implementations as well as Brownfield technical upgrade projects or several smaller SAP projects simultaneously including related projects in non-SAP areas Work closely with individual SAP project managers, solution architects, to ensure delivery Communicate effectively with clients regarding the SAP program, project methodology, technology and functionality Exercise required controls and propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans, for all aspects of the assignment Manage the financials for the program, ensuring revenue and margin targets for the program are in line with expectations Ability to clearly demonstrate the advantages of a proposed approach or solution 15+ years of SAP experience 10+ SAP Program Manager experience 5+ years of S/4 HANA transformation experience

Project Management
SAP Expertise
Program Coordination
Direct Apply
Posted 17 days ago
ND

Systems Administration Senior Analyst

NTT DATAAlpharetta, GeorgiaFull-time
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Compensation$40K - 70K a year

Perform basic technical troubleshooting, monitor servers, and manage user accounts for large projects. | 3-5 years IT experience, knowledge of operating systems, hardware, Active Directory, and basic network infrastructure. | Req ID: 331264 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Administration Senior Analyst to join our team in Alpharetta, Georgia (US-GA), United States (US). The role requires 3-5 years IT experience and mid end L1 profile. - This is a L1 role to perform the base level technical troubleshooting task for the large complex projects and to provide mid end L1 technical support for the BU operations Monitoring servers abnormalities for 24/7 round the clock and record as incident Monitoring scheduled activities like backup, task scheduler Perform first level resolution by referring SOP's & KBASE Familiar User management tasks like creation, deletion, disable & movement Working knowledge on hardware troubleshooting Working Knowledge on Operating system installation & troubleshooting Working knowledge on Antivirus updates and troubleshooting from client end Basic knowledge on Active directory and infrastructure component like DHCP, DNS & Group policy Follow technical/operational escalation process Excellence in communication skill About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

IT support
Server monitoring
Hardware troubleshooting
Direct Apply
Posted 17 days ago
ND

Project Manager - JD Edwards and Oracle Cloud SCM - REMOTE

NTT DATAAnywhereFull-time
View Job
Compensation$200K - 250K a year

Lead and support JD Edwards and Oracle Cloud SCM implementations, ensuring process optimization and stakeholder communication. | Extensive experience (15+ years) with JD Edwards and Oracle Cloud SCM modules, project delivery in complex environments, and experience in regulated industries. | Act as the functional lead for JD Edwards (E1) and Oracle Cloud SCM modules across the program Partner with business stakeholders to gather, analyze, and document functional requirements Translate business requirements into functional designs, user stories, and actionable tasks for technical teams Lead and support solution design, configuration, testing (SIT/UAT), deployment, and post-go-live stabilization Champion best practices and challenge the status quo to drive process improvement and system optimization Communicate complex functional and technical concepts clearly to both technical and non-technical audiences Collaborate effectively in a global, matrixed, and remote environment Support Agile / DevOps delivery models and participate in sprint planning, backlog refinement, and reviews Ensure compliance with project governance, delivery standards, and regulated-environment requirements Strong ability to set expectations and communicate clearly with peers, leadership, and business partners Proven ability to break down complex problems into clear, executable tasks Excellent customer service orientation with strong stakeholder management skills Outstanding verbal, written, and interpersonal communication skills Ability to work creatively and analytically in a fast-paced, complex environment Demonstrated success working across global teams and multiple time zones Strong negotiation, persuasion, and analytical capabilities Ability to operate effectively within a matrix organization Willingness and ability to question assumptions and drive continuous improvement 15+ years of experience with JD Edwards (E1) and/or Oracle Cloud SCM project delivery, including team leadership or direct management 12-15 years of experience in a large, complex technical or enterprise IT environment 15+ years of demonstrated experience with project management, delivery frameworks, and/or ITIL 10+ years of experience delivering solutions in regulated environments is required Hands-on experience with JD Edwards (E1) implementations Manufacturing MRP / DRP Procurement Quality Intercompany processing Demand Planning Inventory Management Distribution & Logistics Product Costing and Manufacturing Accounting Quote-to-Cash processes

Supply Chain Management
ERP Systems (JD Edwards, Oracle Cloud)
Project Management
Direct Apply
Posted 18 days ago
ND

Senior Sales Executive - Evidence Services, Life Sciences (Remote)

NTT DATAAnywhereFull-time
View Job
Compensation$120K - 200K a year

Drive new business growth through partnership development, sales pipeline management, proposal development, and strategic account expansion. | Extensive experience in life sciences sales or business development, with a focus on evidence-driven services, and a strong network within the industry. | Drive new business growth by partnering with consulting teams to deliver integrated solutions that leverage our full capabilities across our core, adjacent and pull through evidence generation business. Build, manage, and convert a robust sales pipeline to achieve revenue targets Lead proposal development, pricing strategy, and deal shaping to secure billable work Develop and execute sales strategies, including segmentation, messaging, and targeting, in collaboration with Sales, Marketing, and Executive Leadership Expand existing accounts through proactive account mining and relationship development Acquire new logos by leveraging network, partners and other lead generation strategies Establish strategic partnerships that accelerate sales and broaden market reach 20+ years of experience in Life Sciences sales or business development 10+ years selling data‑ and analytics‑driven services to pharmaceutical clients, ideally in: Clinical development Real‑world evidence (RWE) Health economics and outcomes research (HEOR) Market access and pricing Demonstrated ability & success at meeting and/or exceeding annual quotas of $12 million-Revenue/$18 million-TCV Experience working with global teams and global delivery models Background selling FSP, capacity‑based, or staff augmentation services (strong plus) Prior experience selling evidence services within a CRO, evidence boutique firm, or large consultancy evidence practice Strong understanding of industry regulations (e.g., GCP, Sunshine Act) Extensive network of Life Sciences buyers and partners Bachelor's degree in technology, healthcare, or equivalent experience; master's degree in healthcare IT, informatics, health administration or technology will be preferred Excellent written and verbal communication skills and demonstrates boardroom executive presence Ability and willingness to travel from 40% to 60%, depending on client needs Master's degree in healthcare IT, informatics, health administration, or technology Experience selling evidence services to Health Payer or Provider organizations (nice to have) Preferably located in Mid-Atlantic or Boston area

Technical Sales
Product Management
Strategic Planning
Direct Apply
Posted 19 days ago
ND

Senior Program Manager

NTT DATAWashington, District of ColumbiaFull-time
View Job
Compensation$200K - 250K a year

Develop and oversee operational strategies, evaluate technologies, and manage large-scale projects in coordination center systems. | Extensive experience in managing complex programs/projects, systems analysis, and coordination center operations, with a bachelor's degree and ability to obtain security clearances. | Strategic Planning and Operational Oversight: Develop coordination center operational strategies through needs assessments, performance reviews, capacity planning, and cost/benefit analyses. Identify and evaluate state-of-the-art technologies, define user requirements, and establish technical specifications, production, productivity, quality, and customer-service standards. Contribute to organizational strategic plans and reviews. Oversee the operational planning, establishment, execution, and evaluation of this multi-faceted project. Analyze business and user needs, document requirements, and translate them into system specifications. Provide consultation on complex projects and serve as a top-level contributor/specialist in systems analysis, considering the business implications of technology applications in current and future environments. Proven experience leading projects or contracts with demonstrated ability to manage a project and provide guidance and direction for specific tasks or sub-tasks. Expertise in coordination center operations management, including system performance monitoring, process improvement, and quality assurance. Strong knowledge of customer interaction systems, voice networks, and user interfaces. Ability to formulate and define system scope and objectives, solve complex problems, and translate business needs into system requirements. Familiarity with emerging trends, technologies, and best practices in coordination center operations and systems management. Demonstrate knowledge of customer interaction systems, voice response systems, voice networks, and user interfaces. Develop and execute user acceptance test plans, manage system deployments, conduct assessments, and provide systems recommendations. Monitor system performance, identify and resolve issues, and prepare action plans to address system audits and analyses. Manage system upgrades, process improvements, and quality assurance programs. Maintain professional and technical knowledge by tracking emerging trends in coordination center operations management. Attend educational workshops, review professional publications, establish personal networks, benchmark best practices, and participate in professional societies. o Ensure all NCC SOPs are updated as needed and create SOPs for new programs or lines of business. Bachelor's degree Minimum 12 years of experience managing large, complex programs/projects. Ability to obtain a Public Trust clearance. Secret security clearance

Systems analysis
Project management
Coordination center operations
Direct Apply
Posted 21 days ago
ND

Mainframe and Unikix Lead Consultant - Remote USA

NTT DATAAnywhereFull-time
View Job
Compensation$120K - 200K a year

Implement and manage mainframe migration solutions using legacy and modern technologies, including COBOL, JCL, CICS, and Linux scripting. | Requires over 6 years of mainframe migration experience, knowledge of legacy and current technologies, and proficiency in programming and automation tools. | Uses knowledge of Mainframe technologies like COBOL, JCL, CICS, VSAM, Assembler, DB2, IMS, files, etc to migrate off the Mainframe Uses knowledge of Unikix or Microfocus software to implement the solution Uses Linux scripting to implement migration glues Implements DevOps solutions on the rehosted system 6+ years in Mainframe migration/rehosting experience Good understanding of legacy and current technologies; ability to identify code patterns and understand coding strategies; ability to propose, design and implement technical solutions, leveraging NTTDS tools and methodology, modern technologies, and frameworks; ability to create, automate and execute test cases and scripts Proven experience with the following practices: Works well with clients, their stakeholders and end users Experience in requirements solicitation Able to differentiate between needs & wants Experience in translating business requirements into technical requirements Ability to work well within the team Familiar with programming languages, and able to read some legacy code at a high-level to understand code rules Proven ability to apply programming languages to develop solutions to business needs Bachelor's degree in computer science, Business, or equivalent Familiarity with the following experience in large software projects Experience modernizing applications Linux Hands on Experience; Experience on Microfocus / Clerity (Unikix)

Mainframe migration
Legacy system modernization
Linux scripting
Direct Apply
Posted 21 days ago
ND

Technical Sales Sol. Specialist Advisor

NTT DATAAnywhereFull-time
View Job
Compensation$120K - 150K a year

Drive technical sales strategies, lead solution consultations, and manage client relationships to achieve sales targets. | Extensive experience in technical sales, team management, and solution development, with relevant certifications and a strong technical background. | Req ID: 318762 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Sales Sol. Specialist Advisor to join our team in Plano, Texas (US-TX), United States (US). Technical Sales Sol. Specialist Advisor --- About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Technical Sales
Solution Selling
Team Leadership
Direct Apply
Posted 23 days ago
NTT DATA

IOC On Site Analyst

NTT DATAAnywhereFull-time
View Job
Compensation$Not specified

Provide onsite technical support including break-fix, installation, moves, adds, changes, and asset management for office and end-user systems. | Requires hands-on technical skills in hardware, network, and device support, with on-site presence and specific tools. | Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA This is NOT a remote position. Job location is in Dallas, TX Provider shall be responsible for performing the following duties: On an on-demand basis as requested by Hudson, provide qualified technician(s) to perform any requested onsite technical support at the locations below, which shall include assisting with break-fix, install, moves, adds and changes, and asset management for Hudson. What you'll be doing Technician Responsibilities • Break-fix office (including conference room) and end user system support • Desktop • Peripheral • Network • Phone • Mobile Device • Video Conferencing • Projection • If applicable, break/fix documentation: • Updating tickets to document tasks performed, results and any outstanding actions • Install • Deployment of new office and end user systems as outlined above • Moves • Relocation of existing end user and or office equipment • Adds • Addition to existing networks • Changes • Changes to existing network or configuration • Asset management • Documentation of deployment of end user systems • End User device warranty return management Technician classification and minimum dispatch requirements: • On-Demand (OD) o Minimum 4 hours per dispatch not to exceed 8 hours in a day without Provider manager’s approval o Dispatch on As-Needed Basis • Hudson shall provide advance notice as available for each request Technician Tools Technician(s) assigned hereunder shall carry the following standard equipment for all on-site dispatches: • Functioning Laptop running Windows 10 and including: Wireless • Ethernet • Serial • Console Cable Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Technical Support
Hardware Troubleshooting
Network Support
Verified Source
Posted 27 days ago
NTT DATA

Digital Solutions Senior Sales Executive - Manufacturing (Newark, NJ, US)

NTT DATAAnywhereFull-time
View Job
Compensation$120K - 200K a year

Build relationships with manufacturing clients, understand their needs, and develop tailored digital solutions to drive revenue and customer success. | 8+ years in sales within manufacturing, experience with digital product design and AI technologies, and senior leadership engagement skills. | Req ID:340253 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Solutions Senior Sales Executive - Manufacturing (Remote) to join our team in Newark, New Jersey (US-NJ), United States (US). NTT DATA’s Launch business unit is looking for a Launch Industry Solution Expert for the Manufacturing industry. Check us out: Launch by NTT DATA We create digital experiences that move millions, helping you strategize, ship, and scale bold products that connect with customers and drive growth. You’ll join experts in digital strategy, product design, and engineering, transforming brands globally. Job Summary Launch Industry Solution Experts are responsible for promoting our company's services. This critical role identifies and researches potential clients, engages with prospects, describes our services and closes sales. A Launch Industry Solution Expert leverages their deep industry knowledge and expertise to understand customer needs and apply consultative selling techniques to lead the definition of solutions and proposals. Our approach is highly collaborative and often requires our Launch Industry Solution Experts to orchestrate and execute across an array of client and internal personnel, building deep and lasting relationships along the way. Job Responsibilities: • Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success. • Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.• Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges • Define the client value and relevance of solution for client using industry relevant KPIs. • Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients. • Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance • Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers • Learn and understand go-to market, key service offerings, sales plays, messages and motions • Identify qualifying and closing new accounts/logos and opportunities in the designated industry areas, with the ability to travel as needed • Manage total sales performance for the industry area, inclusive of pipeline health • Drive/lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing • Coordinate/co-lead renewal and expansion SOWs as needed • New logo lead generation through various motions & activities as defined by the company and/or the individual • Ensure CRM is sustained as the single source of truth • Participate and/or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans • Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls • Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities Basic Qualifications: • 8+ years of experience selling professional, consulting, and /or digital with proven track record of exceeding quota within the Manufacturing industry • 3+ years' experience selling in digital product design, user experience, research, and innovation areas. • 2+ years' experience and a strong understanding of PoV of GenAI and AI technologies for the respective industry. • 8+ years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task. • 8+ years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills Desired Skills: • Effectively communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations • Experience selling outcome-based work with teams vs. staff augmentation • Strong persuasion skills to align client problems with solution offerings About Launch by NTT DATA Launch by NTT DATA is a portfolio of services designed to help organizations create provocative digital experiences that drive customer engagement and growth. We combine a human-first philosophy with a product-led mindset to strategize, design, and ship experiences people love—helping clients move from idea to working software while providing continuous product innovation. With expertise spanning strategy, design, product development, and engineering, Launch serves world-class organizations across healthcare, retail, education, energy, financial services, and the public sector. This role offers the unique opportunity to shape how Launch by NTT DATA wins and delivers transformative solutions for Fortune 500 clients. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #USSalesJobs #INDSALES #Launchjobs #Launchsalesops

Solution Selling
Industry Knowledge (Manufacturing)
Client Relationship Management
Verified Source
Posted 28 days ago
NTT DATA

BPO Sales Director - Contact Center (REMOTE ROLE)

NTT DATAAnywhereFull-time
View Job
Compensation$155K - 288K a year

Leading customer support teams, designing operational processes, and leveraging data to improve KPIs. | Extensive leadership in customer support, process design, and data analysis, but lacks direct BPO sales experience and industry-specific knowledge. | Req ID: 350032 Position Summary We are seeking experienced and historically successful BPO / BPS Sales Director for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven track record of originating relationships and closing large, complex Contact Center/BPO and BPaaS deals. These senior-level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-level, and Executive level strategic outcome goals. Key Responsibilities • Market-maker who originates deals proactively. Successful candidates will be adept and have a track record of creating demand in the market and establishing relationships with decision making buyers of the service. • Subject Matter Expert (i.e. understands and can articulate the core value chain processes and their associated challenges and opportunities for transformation) in one or more of the following industries; Banking & Financial Services, Fintech, Insurance (P&C, L&A), Manufacturing, Retail, Consumer, Travel & Hospitality, Hi-tech, Energy & Utilities, Telecom, Healthcare (Payor, Provider) & Life Sciences • Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and the key stakeholders and be able to develop a customized transformative BPO/BPaaS proposition, leveraging AI and technology automation that considers these factors, as well as the competitive landscape to create win/win deals • Lead the end-to-end sales cycle, (collaborating with solution architects, pricing teams, legal, operations, etc.) to structure competitive multi-million-dollar ACV (annual contract value) BPO deals, from initial prospect engagement through contract negotiation and closure. • Develop and execute a strategic go-to-market plan to create market awareness and demand in collaboration with Managing Director, Business Unit Leaders, business unit salespeople and client executives, industry teams, and alliance partners, advisor and analyst relations, and marketing. • Build strong executive-level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and Heads of Operations. • Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations. • Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards. Required Qualifications • 10+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models. • 5 years of experience of demonstrated success having sold large, complex, global BPO deals (>$20M TCV). • 3 years of industry experience selling Transformative Customer Experience/Customer Service and Industry Specific Core value chain deals • 5 years of experience working within or selling to Fortune 1000 clients. Preferred Attributes • Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry specific administrative platforms and automation. • Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams. • Track record of exceeding sales targets and contributing to revenue growth. • Strong financial acumen and ability to structure complex deal constructs. • Exceptional executive presence, communication, and relationship-building skills. #LI-SGA #USSALESJOBS About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $155,290 - $287,574. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Customer Support Leadership
Process Improvement
Data Analysis
Verified Source
Posted 28 days ago
ND

SFDC Transformation Sr. Manager

NTT DATAAnywhereFull-time
View Job
Compensation$120K - 200K a year

Lead end-to-end CRM transformation initiatives focused on O2C processes, including process design, solution implementation, and stakeholder management. | 8-12+ years in CRM or enterprise applications, 5+ years in Salesforce solutions, and relevant certifications, with a focus on order management and business transformation. | Deep expertise in Lead-to-Order (L2O)and Order-to-Cash (O2C) processes and controls, including quoting/pricing, order capture, fulfillment coordination, billing handoffs, claims/returns, and post-sale service Translate O2C business requirements into Salesforce capabilities, ensuring fit-to-standard design where possible and clear justification for configuration/customization where needed Define and monitor KPIs for O2C performance enabled by CRM Strong understanding of manufacturing/distribution sales motions (direct, channel, key accounts), and how they impact order management and customer service. Strong functional mastery of Salesforce Sales Cloud, Service Cloud, and Manufacturing Cloud in support of O2C use cases (pipeline-to-order, customer case management, account planning, forecasts, partner/channel interactions). Experience designing Salesforce solutions using platform capabilities such as workflows/automation, approval processes, entitlement/service models, knowledge, omni-channel/service console concepts, and data/security model alignment. Understand platform inherent capabilities for AI and Data management & governance Lead CRM transformation initiatives end-to-end: discovery, process design, & execution Establish and manage a product roadmap for CRM capabilities tied to measurable outcomes (cycle time, conversion, OTIF enablement, dispute reduction, service resolution). Strong program/product leadership: agile delivery, backlog prioritization, MVP definition, value realization, and change management. Executive-level stakeholder management, facilitation, and decision support. Ability to lead cross-functional teams and influence without direct authority. 8-12+ years in CRM, business transformation, or enterprise applications with significant focus on Order to cash 5+ years delivering solutions in the Salesforce ecosystem in a product, transformation or program leadership role. Bachelor's degree Salesforce certifications (e.g., Administrator, Sales/Service/Platform App Builder) are preferred.

Salesforce Sales Cloud
Order-to-Cash (O2C) processes
CRM transformation and program leadership
Direct Apply
Posted 28 days ago
NTT Data

Team Lead Microsoft Exchange Online and On-Premises Engineer (with German)

NTT DataAnywhereFull-time
View Job
Compensation$120K - 200K a year

Manage and support Exchange Online and on-premises environments, ensuring security, reliability, and compliance. | 7+ years managing Exchange environments, experience with hybrid deployments, PowerShell scripting, and relevant certifications. | Req ID: 353192 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Team Lead Microsoft Exchange Online and On-Premises Engineer (with German) to join our team in Remote, Constanța (RO-CT), Romania (RO). Role Summary Manages and supports Exchange Online and on-premises environments, ensuring email services are secure, reliable, and optimized for business needs. Key Roles & Responsibilities • Administer Exchange Online and on-premises servers • Manage mail flow, security, and compliance • Troubleshoot and resolve email-related incidents • Perform migrations and upgrades • Monitor system health and performance • Document configurations and changes. Knowledge Skills & Attributes • Expertise in Exchange Online and Exchange Server • Understanding of email security and compliance • Scripting skills (PowerShell preferred) • Strong troubleshooting and analytical skills. Academic Qualifications & Certifications • Degree in IT/Computing or equivalent • Microsoft Certified: Exchange Online Administrator Associate. Required Experience • 7+ years managing Exchange environments • Experience with hybrid deployments and migrations. • Technical Expertise • Advanced administration of Exchange Online and Exchange Server • Hybrid Exchange deployments and migrations • PowerShell scripting • Email security and compliance • Integration with Active Directory and Azure AD. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment: Manager, Cloud, Consulting, Management, Technology

Exchange Online and Server Administration
Hybrid Deployments and Migrations
PowerShell Scripting
Verified Source
Posted about 1 month ago
NTT DATA

Senior Networking Sales Specialist

NTT DATAAnywhereFull-time
View Job
Compensation$115K - 140K a year

Support and drive sales of networking solutions by engaging with clients, creating tailored proposals, and building long-term relationships. | Proven success in sales, extensive networking and vendor knowledge, certifications in relevant technologies, and experience selling complex solutions to senior clients. | Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Senior Networking Technology Sales Specialist at NTT DATA, you will use your expertise to pursue and secure qualified leads, working closely with our Client Management team and other departments. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. You'll identify new opportunities within existing accounts and present tailored solutions that meet client needs, showcasing our value propositions and innovative revenue models. In this role, you will spend a significant amount of time directly engaging with clients at various levels within their organizations, as well as collaborating with our internal subject matter experts. You'll contribute to the pre-sales process by working with pre-sales architects to create optimal solutions while also building strong, lasting relationships with clients. Your deep knowledge of networking technology will support the closure of sales. You'll address any conceptual challenges during the sales process and consistently bring meaningful conversations to the table. By keeping an eye on the competitive landscape, you will help define and execute sales strategies that not only meet but exceed market demands. Working with technology vendors, you'll ensure a thorough understanding of their solutions and how they contribute to our offerings. You will articulate client solutions that focus on deliverables rather than products, preparing and conducting engaging workshops and presentations. By understanding our clients' business goals, you will personalize recommendations and drive sales processes smoothly to closure. In this role you will: Proven success in achieving and exceeding sales and financial goals Excellent ability to deliver engaging sales presentations Proficiency in a team-selling approach to maximize opportunities Thorough knowledge of competitors and the ability to employ successful sales strategies Advanced negotiation skills to craft beneficial solutions for customers, partners, and the organization. Extensive sales experience in a technology or services environment, especially in IT Managed Services. Strong skills in building and nurturing meaningful customer relationships up to the senior leadership level. Ability to define and execute sales strategies with a client-centric approach. Flexibility to adapt to new missions or urgent deadlines quickly. Bachelor's degree in information technology/systems, sales, or a related field. Industry/Vendor sales certifications required. Key Responsibilities: Asserts subject matter expertise in the Secure Networking technology domain. Supports the closure of sales based on technology domain knowledge. Addresses the technology conceptual challenges during the sales process. Asserts a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients. Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market. Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams. Co-owns the client relationship and continuously build a professional relationship within assigned accounts. Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set. Engages and interacts with clients to uncover and understand client business goals. Articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy. Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets. Uses understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need. Identifies and acts on new sales opportunities within an account and work with the sales teams to drive them to closure. Pursues and lands qualified leads identified by the client managers and other lead generation sources. Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved. Discovers, forecasts, and runs opportunities in the medium and long-term. Identifies, assesses and highlights client risks that could prove detrimental to the client’s organization and credibility. Supports the sales process and collaboratively work with sales teams, especially Client Managers, to successfully close the deal. Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process. Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. This role is perfect for you if you: Advanced demonstrated success in achieving and exceeding sales and financial goals. Knowledge of Cisco and/or HPE Networking and Security Portfolio Advanced in developing and encouraging meaningful customer relationships up to senior leadership level. Advanced proficiency in delivering engaging sales presentations. Advanced proficiency in team selling approach. Advanced knowledge of competitors and ability to apply competing successful sales strategies. Ability to define sales strategy coupled with seasoned sales solution capabilities. Client-centric approach with ability to understand customer problems and find best-fit solutions. Flexible to adapt quickly to short, new missions or urgent deadlines. Advanced negotiation abilities to craft solutions that are beneficial to customers, partners, and organization overall. Close attention to maintaining up to date, accurate sales forecast and close plans. Advanced business acumen. Bachelor's degree or equivalent in information technology/systems or sales or a related field. SPIN and / or Solution Selling certification(s) preferred. Relevant technology and vendor certification(s) preferred. Advanced sales experience in a technology or services environment. Advanced gained in an IT Managed Services environment. Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement. Advanced demonstrable experience in selling complex networking solutions and services to C-Level clients. Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives. Advanced experience in networking with senior internal and external people in the specialist area of expertise. Working Conditions: This is a home office-based position, with occasional travel for company meetings. Responsibilities may require evening work in response to working with Asia and European coworkers and supporting the Global Sales Team. Target Base Salary: $115K to $140K base plus variable bonus NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements. Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Solution Selling
Customer Relationship Management
Networking Technologies
Vendor Certifications
Sales Strategy
Direct Apply
Posted 2 months ago

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