Novalink Solutions LLC

Analyze, document, and improve business systems and web applications, acting as a liaison between business users and technical teams. | Minimum 5+ years in business/solutions analysis, experience with web design/development, SDLC, and familiarity with tools like JIRA, SharePoint, and Workfront. | Job duties of this IT Business Systems Analyst include: Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements. Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers. Recommend and implement strategies to enhance website functionality, user experience, and overall performance. Propose and design technical web applications, including website structure, features, and user flows, to meet business needs. Design reports and dashboards to meet business leader’s needs. Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality. Research, analyze and communicate existing business processes to business users. Work with technical architects to propose sound technical solutions to business users Responsible for creating and executing detailed system test cases to validate that all requirements have been met. Responsible for creating and maintaining system and training documentation. Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues. Requirements / Qualifications: Minimum Qualifications: Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications. Preferred Qualifications: Associate or bachelor’s degree in information systems, Information Technology, Business, Computer Science or related field. 5+ years working as a business / solutions analyst Experience in full scale web design and development for internal and public facing applications. Understanding of SDLC methodologies. Working with DHHS systems. Knowledge of Clarity, Workfront and JIRA. Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint) Additional Job Description Knowledge, Skills, Abilities Strong interpersonal and analytical skills. Ability to clearly and concisely communicate (written and oral) technical information to non-technical audiences. Strong verbal/written communication, and presentation skills. Experience working directly with various levels of business and technical staff to determine sound technical solutions for business requirements. Effectively communicate with internal and external clients, peers, and management. Self-motivated / self-starter with the ability to work individually Strong organization, planning, problem-solving, and decision-making skills. Ability to multi-task with changing priorities and requirements. Experience in a fast-paced collaborative team environment. The position must be able to perform work assigned with minimal supervision, meeting deadlines for timely completion of concurrent projects. Would prefer a candidate that could be hybrid and available to be in the office.

Gather and document business and functional requirements for web applications, design reports and dashboards, liaise between developers and business users, and provide IT production support. | 5+ years as a business/solutions analyst with experience in web design, SDLC methodologies, DHHS systems, and proficiency with Clarity, Workfront, JIRA, and Microsoft Office. | Job duties of this ITBSA include: • Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements. • Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers. • Recommend and implement strategies to enhance website functionality, user experience, and overall performance. • Propose and design technical web applications, including website structure, features, and user flows, to meet business needs. • Design reports and dashboards to meet business leader’s needs. • Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality. • Research, analyze and communicate existing business processes to business users. • Work with technical architects to propose sound technical solutions to business users • Responsible for creating and executing detailed system test cases to validate that all requirements have been met. • Responsible for creating and maintaining system and training documentation. • Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues. Requirements / Qualifications: Minimum Qualifications: Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications. Preferred Qualifications: • Associate or bachelor’s degree in information systems, Information Technology, Business, Computer Science or related field. • 5+ years working as a business / solutions analyst • Experience in full scale web design and development for internal and public facing applications. • Understanding of SDLC methodologies. • Working with DHHS systems. • Knowledge of Clarity, Workfront and JIRA. • Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint) Additional Job Description Knowledge, Skills, Abilities • Strong interpersonal and analytical skills. • Ability to clearly and concisely communicate (written and oral) technical information to non-technical audiences. • Strong verbal/written communication, and presentation skills. • Experience working directly with various levels of business and technical staff to determine sound technical solutions for business requirements. • Effectively communicate with internal and external clients, peers, and management. • Self-motivated / self-starter with the ability to work individually • Strong organization, planning, problem-solving, and decision-making skills. • Ability to multi-task with changing priorities and requirements. • Experience in a fast-paced collaborative team environment. • The position must be able to perform work assigned with minimal supervision, meeting deadlines for timely completion of concurrent projects.

Manage and lead the integration project of the credentialing application into the Medicaid Provider Enrollment and Management System, coordinating with multiple internal and external stakeholders and ensuring timely delivery of quality products. | Minimum 7 years of IT project management experience including Medicaid systems, PMP certification, strong communication and analytical skills, and ability to manage complex multi-stakeholder projects. | All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). Level Description 3- 7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Minimum of three (3) years of progressive broad-based information systems, system integration and project delivery experience. Experience working with external vendors and/or Quality Assurance efforts a plus. Job Description Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done. Project Management Professional (PMP) certification is required and should be noted on the resume. Proof of certification may be requested. Additional job details and special considerations The Provider Services unit (formerly Operations Management Claims Administration) supports Medicaid and CHIP Services (MCS) providers with Fee-for-Service (FFS) claims management, support, and administrative appeals for both long-term care, and acute care; provider enrollment; and Electronic Visit Verification (EVV). A Project Manager (PM) is needed to manage the Provider Enrollment and Management System (PEMS) Plus Credentialing project. PEMS is HHSC’s system for enrolling providers into the Medicaid program. Providers must be enrolled to deliver services to Medicaid clients and receive payment from HHSC or the Medicaid Managed Care Organizations (MCO) and/or the Dental Maintenance Organizations (DMO). In addition to Medicaid enrollment, providers must also be credentialed by the MCOs and DMOs that they contract with. The credentialing process ensures providers have appropriate qualifications to provide the services they are contracting for. For example, a physician’s license would be verified through the credentialing process. This project will ensure the credentialing process is fully integrated into the PEMS application to streamline provider enrollment and reduce the number of steps providers must take to get enrolled and credentialed. The worker will serve as a Project Manager for the PEMS Plus Credentialing project and support activities as needed. The worker will manage and lead the project of integrating the credentialing application used by MCOs/DMOs into PEMS. The worker will report to governance committees on the activities of the project. The worker will identify, record, and ensure trading partners are aware of critical path dependencies, integration points and oversee testing plans. The worker will work closely with the Director of Provider Services, and the Deputy Associate Commissioner for MCS Operations Management. This Project Manager will oversee and lead the work of other project staff to ensure tasks are assigned, tracked and completed timely and accurately. The worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements. The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks. The worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project. The worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources. The worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers. The services to be provided include, but are not limited to the following: - Coordinating duties and responsibilities with PEMS Sprint Teams and Provider Services. - Development, maintenance, and monitoring of integrated project timelines in coordination with PEMS project timelines. - Ensuring that the project plan maintains tasks, schedules, and status updates as well as disseminating information to team members. - Oversight and reporting of critical path dependencies between PEMS projects. - Communicating project status, issues, and risks to department management, HHSC vendors, Provider Services and PEMS sprint teams. Developing mitigation plans as necessary. - Communicating status of program initiatives to department management and other impacted stakeholders. - Planning and managing efficient project meetings and documenting key decisions. - Designing strategies to mitigate or avoid identified project risks and difficulties. Required certification in Project Management by a recognized project management organization. Scrum Master a plus. Resumes will not be accepted from applicants outside of Texas. The worker will be required to travel as needed to the primary work location in the Austin office. Remote work may be considered in accordance with HHSC Telework Policies, which includes in-office attendance. Requirements CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 7 Required Experience in management of large-scale IT projects, including system integration, resource management, procurement transition and vendor management. 7 Required Experience with Medicaid Enterprise Systems, including Medicaid Management Information Systems (MMIS). 7 Required Ability to identify problems, evaluate alternatives, and implement effective solutions; to develop and evaluate policies and procedures; to prepare reports. 7 Required Demonstrated ability to meet tight deadlines. 7 Required Experience with Medicaid business operations. 7 Required Experience overseeing the planning and execution of major projects, including facilitation and documentation of high-level critical path dependencies across multiple projects. 7 Required Experience successfully leading meetings and facilitating discussions between multiple stakeholder groups, including vendors. 7 Required Expertise using Microsoft Office products: Teams, Word, Excel, PowerPoint, Project, Outlook. 7 Required Ability to establish project goals and objectives that support the state and HHS strategic plans as well as federal directives. 7 Required Proven ability to work successfully with technical and non-technical groups and manage multiple responsibilities. 7 Required Excellent analytical, problem-solving, and coordination skills. 7 Required Experience and judgment to plan and accomplish goals and independently perform a variety of complicated tasks; a wide degree of creativity and latitude is expected. 7 Required Oral and written communication skills. 4 Required Required certification in Project Management by a recognized project management organization. 3 Preferred Knowledge of Texas Medicaid programs. 2 Preferred Experience with Texas Health and Human Services programs. 2 Preferred Experience with provider enrollment systems. 1 Preferred Scrum Master certification preferred.