Novalink Solutions LLC

Providing complex automation solutions, managing customer relationships, and driving revenue growth. | Senior engineering professional with extensive automation, sales, and process improvement experience, but lacking specific ERP and Oracle Fusion Cloud expertise. | This role will be part of a team responsible for maintaining and supporting all technical aspects of the Oracle Fusion Cloud applications. This role would be responsible for the technical configurations related to the Oracle Fusion cloud applications, evaluating the Oracle Fusion Cloud ERP, EPM & HCM quarterly releases, determining impact and coordinating the necessary testing and validation with business teams. This role will provide technical guidance to team members in managing Oracle Fusion Cloud applications and will work with the implementation partner and business teams to help with the implementation, ensuring that project deliverables are aligned with desired business processes and IT standards. We are looking for a candidate with an in-depth understanding of Oracle Fusion Cloud applications, experienced in ERP implementations and long-term maintenance of these, and a team player who is reliable, enthusiastic, committed, creative, and customer focused. This role also requires strong collaboration & leadership skills to manage the technical and operational work, and proactively engaging with the business teams in a continuously evolving environment. Minimum Qualifications: • Bachelor’s degree in computer science or equivalent. • 10+ years of overall ERP Administration Experience. • 5+ years of experience as Solutions architect for Oracle Fusion Cloud ERP, EPM and/or HCM. • Well-versed with configurations, custom fields and fast formulas used in Oracle Fusion Cloud, with a strong understanding of integration with other Fusion applications and third-party systems. • Experience in leading full projects involving Requirements, Design, Testing and Roll-out. • Comfortable with Oracle Fusion data dictionary and the relationship between various objects, to quickly understand requirements and design solutions. • Excellent collaborative and verbal/written communication skills. • Desire to teach and mentor other engineers with varying domains of expertise. • Working knowledge of Oracle Cloud Infrastructure and configurations. • Expertise with the security roles and workflow setup in Oracle Fusion applications. • Combines strong business acumen/experience in the Finance/ HR/ Payroll areas and deep IT knowledge. • Demonstrated initiative to stay current on technology advancements. • Strong interpersonal and leadership skills Responsibilities: • Responsible for the technical configurations, fast formulas, custom fields, and streamlined performance of the Oracle Fusion cloud applications. • Review the impacts of the Oracle Fusion quarterly releases and other patch deployments and coordinate the needed testing with the business teams. • Lead the end-to-end testing of fixes/enhancements, including the creation of test plans and test scripts. • Design & create custom security roles to ensure they don't grant too many privileges. Conduct regular security audits to identify and fix vulnerabilities. • Proactively Monitor Oracle Fusion Cloud applications performance and architecture to ensure the system reliability, integrity and recoverability. • Work with internal IT staff, third-party vendors and Oracle to update and communicate environment maintenance schedules, refresh schedules, and outages. • Design and implement best practices to administer and improve the functionality, reliability and security of Oracle Fusion Cloud applications. • Troubleshoot issues related to Oracle Fusion Cloud applications. Partner with internal IT teams such as Security, Network and Service Desk teams, and external vendor teams to proactively monitor, identify issues and drive them to resolution. • Write functional/ technical specifications needed for new integrations and custom peripheral applications that closely integrate with Oracle Fusion applications. • Document system requirements and process flows. • Mentor and train the technical team members in managing Oracle Fusion Cloud applications. Other responsibilities of an Oracle Fusion Technical Solutions Architect may include understanding and managing the OCI configurations, SSO, data encryption, SSL cert configurations, and other duties as assigned.

Support and develop complex Oracle ERP systems with a focus on data integration, performance tuning, and application development. | Requires 10+ years of Oracle Apex full stack development experience, including SQL, PL/SQL, performance tuning, and application debugging. | The City seeks a full time Oracle Apex full stack developer to support a robust financial application supporting key revenue streams for the City. Candidate must be experienced with designing and executing complex Oracle SQL logic in the integration of data to support its Oracle Enterprise Resource planning system. Requirements Skill Required / Desired Amount of Experience Oracle Apex full stack developer, including gathering requirements, developing and implementing browser-based applications using, Application Express Required 10 Years Experience designing and maintaining custom Oracle applications using Oracle Apex; Required 10 Years Experience in developing scripts in SQL, PLSQL for data conversion, data migration Required 10 Years Experience in developing External Tables, Joins, Indexes and sequences. Ability to write ad-hoc SQL queries and code shell scripts as needed. Required 10 Years Query optimization, performance and tuning (PL/SQL) using SQL Trace, Explain Plan, Indexing, Hints, Bulk Binds, Bulk Collect Required 10 Years Experience debugging complex applications and remediating defects in a fast paced environment. Required 10 Years Effective creation of dynamic reports within the Oracle APEX environment, using APEX reporting tools Required 10 Years Ability to lead groups/gather requirements/define solution sets and remediate defects Required 10 Years

Design, configure, and implement ServiceNow solutions for public sector clients, including integrations and portal development. | Experience with ServiceNow CSM/PSDS modules, JavaScript, API integrations, and platform security, with at least 3 years of relevant experience. | We are looking for a ServiceNow Developer with strong expertise in Customer Service Management (CSM) and/or Public Sector Digital Services (PSDS). This role will focus on designing, configuring, and delivering solutions that improve citizen services, streamline case management, and support digital transformation initiatives in the public sector. Key Responsibilities Solution Design & Development Configure and customize ServiceNow CSM and PSDS applications to meet public sector requirements. Develop workflows, case lifecycles, business rules, and integrations with external government systems. Build portals and self-service experiences tailored for citizens and government staff. Implementation & Delivery Collaborate with stakeholders to gather requirements and translate them into technical solutions. Implement proactive service delivery features to improve citizen engagement and transparency. Ensure scalability, maintainability, and compliance with government standards. Integration & Support Integrate ServiceNow with legacy systems, CRM, ERP, and external data sources. Provide ongoing support, troubleshooting, and enhancements for CSM and PSDS modules. Maintain documentation of configurations, customizations, and processes. Governance & Best Practices Adhere to ServiceNow development standards and coding best practices. Ensure compliance with public sector security, accessibility, and data privacy regulations. Participate in code reviews and contribute to continuous improvement initiatives. Skills & Qualifications Hands-on experience with ServiceNow CSM and/or PSDS modules. Strong knowledge of ServiceNow architecture, modules, and integrations (REST, SOAP, etc.). Proficiency in JavaScript, Glide API, Flow Designer, and IntegrationHub. Experience with platform security, including user access management and compliance. Experience with Service Portal development and UI/UX customization. 3+ years of ServiceNow development experience. Experience integrating ServiceNow with third-party applications (REST/SOAP APIs). ServiceNow platform upgrades and health scans are a plus. Preferred Qualifications ServiceNow Certified System Administrator (CSA). Experience in Agile/Scrum environments. Knowledge of public sector service delivery models and citizen engagement strategies. Requirements Type Category Qualification Description Competency Required Skills Architecture Esri JavaScript API Proficient (4-6 Years) Yes Skills Languages JavaScript Proficient (4-6 Years) Yes Skills Others Communication skills both verbal and written Proficient (4-6 Years) Yes Skills Others Data Analytics Specialist Proficient (4-6 Years) No Skills Others IT Communication Specialist Proficient (4-6 Years) No Skills Others Process Flow Analysis Proficient (4-6 Years) Yes Skills Tools SQL Server Reporting Services (SSRS) Proficient (4-6 Years) No

Gather and document business and functional requirements for web applications, design reports and dashboards, liaise between developers and business users, and provide IT production support. | 5+ years as a business/solutions analyst with experience in web design, SDLC methodologies, DHHS systems, and proficiency with Clarity, Workfront, JIRA, and Microsoft Office. | Job duties of this ITBSA include: • Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements. • Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers. • Recommend and implement strategies to enhance website functionality, user experience, and overall performance. • Propose and design technical web applications, including website structure, features, and user flows, to meet business needs. • Design reports and dashboards to meet business leader’s needs. • Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality. • Research, analyze and communicate existing business processes to business users. • Work with technical architects to propose sound technical solutions to business users • Responsible for creating and executing detailed system test cases to validate that all requirements have been met. • Responsible for creating and maintaining system and training documentation. • Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues. Requirements / Qualifications: Minimum Qualifications: Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications. Preferred Qualifications: • Associate or bachelor’s degree in information systems, Information Technology, Business, Computer Science or related field. • 5+ years working as a business / solutions analyst • Experience in full scale web design and development for internal and public facing applications. • Understanding of SDLC methodologies. • Working with DHHS systems. • Knowledge of Clarity, Workfront and JIRA. • Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint) Additional Job Description Knowledge, Skills, Abilities • Strong interpersonal and analytical skills. • Ability to clearly and concisely communicate (written and oral) technical information to non-technical audiences. • Strong verbal/written communication, and presentation skills. • Experience working directly with various levels of business and technical staff to determine sound technical solutions for business requirements. • Effectively communicate with internal and external clients, peers, and management. • Self-motivated / self-starter with the ability to work individually • Strong organization, planning, problem-solving, and decision-making skills. • Ability to multi-task with changing priorities and requirements. • Experience in a fast-paced collaborative team environment. • The position must be able to perform work assigned with minimal supervision, meeting deadlines for timely completion of concurrent projects.

Manage and lead the integration project of the credentialing application into the Medicaid Provider Enrollment and Management System, coordinating with multiple internal and external stakeholders and ensuring timely delivery of quality products. | Minimum 7 years of IT project management experience including Medicaid systems, PMP certification, strong communication and analytical skills, and ability to manage complex multi-stakeholder projects. | All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). Level Description 3- 7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Minimum of three (3) years of progressive broad-based information systems, system integration and project delivery experience. Experience working with external vendors and/or Quality Assurance efforts a plus. Job Description Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done. Project Management Professional (PMP) certification is required and should be noted on the resume. Proof of certification may be requested. Additional job details and special considerations The Provider Services unit (formerly Operations Management Claims Administration) supports Medicaid and CHIP Services (MCS) providers with Fee-for-Service (FFS) claims management, support, and administrative appeals for both long-term care, and acute care; provider enrollment; and Electronic Visit Verification (EVV). A Project Manager (PM) is needed to manage the Provider Enrollment and Management System (PEMS) Plus Credentialing project. PEMS is HHSC’s system for enrolling providers into the Medicaid program. Providers must be enrolled to deliver services to Medicaid clients and receive payment from HHSC or the Medicaid Managed Care Organizations (MCO) and/or the Dental Maintenance Organizations (DMO). In addition to Medicaid enrollment, providers must also be credentialed by the MCOs and DMOs that they contract with. The credentialing process ensures providers have appropriate qualifications to provide the services they are contracting for. For example, a physician’s license would be verified through the credentialing process. This project will ensure the credentialing process is fully integrated into the PEMS application to streamline provider enrollment and reduce the number of steps providers must take to get enrolled and credentialed. The worker will serve as a Project Manager for the PEMS Plus Credentialing project and support activities as needed. The worker will manage and lead the project of integrating the credentialing application used by MCOs/DMOs into PEMS. The worker will report to governance committees on the activities of the project. The worker will identify, record, and ensure trading partners are aware of critical path dependencies, integration points and oversee testing plans. The worker will work closely with the Director of Provider Services, and the Deputy Associate Commissioner for MCS Operations Management. This Project Manager will oversee and lead the work of other project staff to ensure tasks are assigned, tracked and completed timely and accurately. The worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements. The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks. The worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project. The worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources. The worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers. The services to be provided include, but are not limited to the following: - Coordinating duties and responsibilities with PEMS Sprint Teams and Provider Services. - Development, maintenance, and monitoring of integrated project timelines in coordination with PEMS project timelines. - Ensuring that the project plan maintains tasks, schedules, and status updates as well as disseminating information to team members. - Oversight and reporting of critical path dependencies between PEMS projects. - Communicating project status, issues, and risks to department management, HHSC vendors, Provider Services and PEMS sprint teams. Developing mitigation plans as necessary. - Communicating status of program initiatives to department management and other impacted stakeholders. - Planning and managing efficient project meetings and documenting key decisions. - Designing strategies to mitigate or avoid identified project risks and difficulties. Required certification in Project Management by a recognized project management organization. Scrum Master a plus. Resumes will not be accepted from applicants outside of Texas. The worker will be required to travel as needed to the primary work location in the Austin office. Remote work may be considered in accordance with HHSC Telework Policies, which includes in-office attendance. Requirements CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 7 Required Experience in management of large-scale IT projects, including system integration, resource management, procurement transition and vendor management. 7 Required Experience with Medicaid Enterprise Systems, including Medicaid Management Information Systems (MMIS). 7 Required Ability to identify problems, evaluate alternatives, and implement effective solutions; to develop and evaluate policies and procedures; to prepare reports. 7 Required Demonstrated ability to meet tight deadlines. 7 Required Experience with Medicaid business operations. 7 Required Experience overseeing the planning and execution of major projects, including facilitation and documentation of high-level critical path dependencies across multiple projects. 7 Required Experience successfully leading meetings and facilitating discussions between multiple stakeholder groups, including vendors. 7 Required Expertise using Microsoft Office products: Teams, Word, Excel, PowerPoint, Project, Outlook. 7 Required Ability to establish project goals and objectives that support the state and HHS strategic plans as well as federal directives. 7 Required Proven ability to work successfully with technical and non-technical groups and manage multiple responsibilities. 7 Required Excellent analytical, problem-solving, and coordination skills. 7 Required Experience and judgment to plan and accomplish goals and independently perform a variety of complicated tasks; a wide degree of creativity and latitude is expected. 7 Required Oral and written communication skills. 4 Required Required certification in Project Management by a recognized project management organization. 3 Preferred Knowledge of Texas Medicaid programs. 2 Preferred Experience with Texas Health and Human Services programs. 2 Preferred Experience with provider enrollment systems. 1 Preferred Scrum Master certification preferred.