Novalink Solutions LLC

Compensation

Full Description

Job duties of this ITBSA include: • Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements. • Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers. • Recommend and implement strategies to enhance website functionality, user experience, and overall performance. • Propose and design technical web applications, including website structure, features, and user flows, to meet business needs. • Design reports and dashboards to meet business leader’s needs. • Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality. • Research, analyze and communicate existing business processes to business users. • Work with technical architects to propose sound technical solutions to business users • Responsible for creating and executing detailed system test cases to validate that all requirements have been met. • Responsible for creating and maintaining system and training documentation. • Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues. Requirements / Qualifications: Minimum Qualifications: Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications. Preferred Qualifications: • Associate or bachelor’s degree in information systems, Information Technology, Business, Computer Science or related field. • 5+ years working as a business / solutions analyst • Experience in full scale web design and development for internal and public facing applications. • Understanding of SDLC methodologies. • Working with DHHS systems. • Knowledge of Clarity, Workfront and JIRA. • Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint) Additional Job Description Knowledge, Skills, Abilities • Strong interpersonal and analytical skills. • Ability to clearly and concisely communicate (written and oral) technical information to non-technical audiences. • Strong verbal/written communication, and presentation skills. • Experience working directly with various levels of business and technical staff to determine sound technical solutions for business requirements. • Effectively communicate with internal and external clients, peers, and management. • Self-motivated / self-starter with the ability to work individually • Strong organization, planning, problem-solving, and decision-making skills. • Ability to multi-task with changing priorities and requirements. • Experience in a fast-paced collaborative team environment. • The position must be able to perform work assigned with minimal supervision, meeting deadlines for timely completion of concurrent projects.