Northwestern Mutual

Assist in building client financial strategies, analyze prospects, and support financial planning activities under mentorship. | U.S. citizen, full-time student, strong academic performance, previous internship experience, self-motivated, sociable. | We are currently accepting applications for our Summer 2026 Internship program. Students are expected to commit 15 hours per week to the program. PURPOSE You will gain hands on real world experience as you explore the career path of becoming a Financial Planner. Through our personal and professional development training, you will not only learn how to build and maintain relationships within your community, but you will also have the opportunity to make an impact on the lives of others by helping them enjoy financially secure lives. YOUR OPPORTUNITY Northwestern Mutual’s College Financial Representative Internship has been ranked as a “Top 10 Internship” for the past 25 years (Vault Guide to Internships, 2020). As a Northwestern Mutual College Financial Representative, you will join our team and have the opportunity to partner with experienced financial representatives, advisors, and professional office staff to help build your personal practice. You will see the independent and entrepreneurial spirit that our financial representatives exhibit as you indulge in our innovative, supportive, and committed company culture. • Obtain your Life, Accident, & Health License, sponsored by Northwestern Mutual (Future opportunity to obtain Series 6 and 63 licenses) • Participate in personal and professional training and development meetings • Build your own schedule to meet with prospects and clients at your convenience • Analyze, create, and implement a personalized strategy for your clients to achieve financial security • Work directly with a mentor throughout the internship program • Schedule your work week around your academic schedule QUALIFICATIONS • U.S. Citizen • Full-time student (graduate and undergraduate students accepted) • Strong academic performance and active involvement in clubs/organizations • Devoted work ethic • Previous work or internship experience • Ability to work both independently, as well as part of a team • Self-motivated, driven, goal-oriented • Sociable, outgoing, enjoys meeting new people • Compensation is based on uncapped commissions (50%), weekly stipends based on production up-to $1000+ per month.

Leading data architecture, governance, and analytics teams to develop and maintain HR data ecosystems and insights. | Extensive experience in data engineering, reporting, and analytics leadership, especially within HR or workforce data systems, with strong partnership and communication skills. | About the Job: Lead the strategy for the People Function’s data architecture, reporting ecosystem, analytics capabilities, and insights products. This role is responsible for building and governing a stable, modern data foundation that enables high-quality reporting, decision-grade insights, and future-forward analytics across HR. Oversees data engineering, reporting platforms, data science (light modeling), and people analytics consulting, ensuring that workforce data is reliable, secure, accessible, and aligned with strategic needs. Partners closely with Workforce Systems, Digital Experience, AI Strategy, Enablement Architecture, HR Service Delivery, and enterprise technology teams to deliver a unified strategy and trustworthy data ecosystem. What You'll Do: • Lead the strategy, governance, and technical direction for HR’s workforce data ecosystem. • Oversee data engineering for HR analytics, including data structures, transformations, pipelines, and data quality mechanisms. • Partner with Workforce Systems and IT to ensure reliable data flows, clear definitions, and strong stewardship practices. • Establish data governance frameworks, metadata standards, and master data alignment across HR. • Ensure readiness of data environments to support AI, digital workflows, and advanced reporting. • Own HR’s reporting ecosystem, including dashboards, scorecards, data products, and standardized reporting suites. • Establish and maintain UX, usability, and visualization standards across reporting assets. • Design self-service reporting patterns that increase reliability and reduce manual effort. • Oversee release management, version control, and lifecycle governance for reporting and data products. • Partner with Digital Experience to integrate reporting into HR’s digital channels and front-end platforms. • Lead the people analytics team responsible for descriptive, diagnostic, and early predictive insights. • Oversee the development of workforce analytics products, including mobility, attrition, capability, and experience insights. • Guide data science efforts (e.g., predictive attrition, clustering, or trend identification) to support strategic workforce decisions. • Ensure insights are accessible, accurate, and actionable for HR leadership, BHR partners, and business leaders. • Partner with the Insights Design & Storytelling discipline to package insights for executive audiences. • Lead a multidisciplinary technical and analytical team; ensure clarity of roles, strong performance, and long-term capability building. • Oversee data quality management, issue resolution, documentation, and process rigor across all data systems. • Implement strong testing, validation, audit, and monitoring processes for data and reporting assets. • Develop a multi-year roadmap for advancing workforce analytics, data products, insights capabilities, and decision-support frameworks. • Evaluate emerging tools and opportunities to enhance HR’s data maturity and alignment with enterprise analytics strategy. • Support AI and workflow automation initiatives by defining data requirements, lineage, availability, and governance constraints. What Experience You'll Bring: • Minimum of 10 years in people analytics, data engineering, business intelligence, or workforce data systems leadership. • Minimum of 5 years of people leadership • Experience leading multidisciplinary data teams across engineering, reporting, analytics, and data science. • Strong fluency in HR data structures (Workday preferred), reporting platforms (Tableau, PowerBI, etc.), and analytics ecosystems. • Demonstrated success modernizing data architecture, reporting environments, and data governance. • Ability to translate business needs into data solutions and decision frameworks. • Strong partnership skills across HR, IT, analytics, and enterprise technology teams. • Excellent communication skills, with the ability to distill complex data concepts for executive audiences. • Experience in large, complex organizations with multiple data stakeholders preferred. #LI-Hybrid, #LI-Onsite Compensation Range: Pay Range - Start: $140,000.00 Pay Range - End: $260,000.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Job Posting End Date: The timeline for this job posting may be shortened or extended based on organizational needs. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Providing personalized customer service, resolving inquiries, and managing client relationships in a financial services environment. | Requires an associate's degree in Business or Finance, strong communication skills, proficiency with multiple systems, and experience in handling client inquiries. | Primary Duties and Responsibilities • Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment • Becomes proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi-complex) level calls and transactions which requires a basic understanding of a risk product. • Resolves routine problems by following defined standard process and evaluating solutions. • Takes responsibility of the client experience to make a difference by connecting with the client and seeing things from their point of view. • Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards. • Fosters a professional relationship with our clients to enhance brand loyalty. • Exhibits consistent and appropriate style and customer focused approach to a variety of customers and customer situations. • Uses available resources to effectively and accurately complete routine cases. Qualifications Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience. As part of our client service operations, you will engage with clients and financial representatives across multiple channels, expertly resolve inquiries and process transactions related to insurance, investments, or other financial products, and contribute to a culture that values proactive problem solving and continuous improvement. We are committed to providing exceptional support and are proud to welcome bilingual candidates-particularly Spanish speakers-as we strive to serve our diverse clientele. This is a Hybrid role for Franklin, WI 3 days on site and 2 days' work from home - Start Date April 6, 2026. Key Responsibilities Client Engagement: Provide prompt, accurate, and courteous service to clients and financial representatives via phone, email, and potentially other digital channels. Deliver personalized support by understanding customer needs and offering tailored solutions within the scope of Northwestern Mutual's products and services. Issue Resolution: Handle both basic and intermediate (semi-complex) inquiries with a clear understanding of our insurance, investment, or related financial products. Use defined processes for routine issues while applying critical thinking to suggest effective solutions for non-standard situations. System Navigation & Accuracy: Efficiently navigate multiple proprietary and standard software applications to process requests with exceptional attention to detail and accuracy. Maintain high accuracy in data entry and case management, ensuring client information is handled securely and confidentially according to industry regulations and company policy. Relationship Building: Develop professional and empathetic relationships with clients and Financial Advisors. Enhance the overall client experience and build brand loyalty through proactive communication, follow-ups, and quality service. Continuous Improvement: Embrace change in a dynamic environment and actively contribute ideas for process enhancements to improve efficiency and client satisfaction. Participate in ongoing training sessions and professional development opportunities to stay current with products, services, regulations, best practices, and technological advances. Required Qualifications An Associate's degree in Business, Finance, or a related field, or an equivalent combination of education and professional experience. Exceptional verbal and written communication skills with a strong customer-focused mindset. Strong organizational and multitasking abilities in fast-paced settings. Demonstrated proficiency in using modern software packages and navigating multiple complex systems. A proactive approach toward problem solving with a commitment to continuous learning and accuracy. Skills You Have Customer Service Mindset (NM) - Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions. Customer Support (NM) - Captures customer information for inquiry and analysis in an organized, clear, and consistent manner; leverages knowledge of trends affecting customer to help them make informed decisions and communicates with the customer and the field. Uses customer intelligence to solve problems, demonstrate patience and understanding, ensure customer satisfaction by knowing the customer and audience and resolve customer complaints efficiently. Change Adaptability (NM) - Becomes adaptable in response to continual changes; shows an openness to new ways of working, new methods, work-in-progress improvements and changes and seamlessly navigates the changing business environment and adjusts behavior as appropriate to the situation. Client Advocacy (NM) - Translates customer issues and pain points into requirements, represents client's best interests. Analyzes customer feedback to understand client needs and communicates client sentiment to product teams and relevant stakeholders.Analytical Thinking (NM) - Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes. Adaptive Communication (NM) - Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences. Quality Acumen (NM) - Demonstrates thorough understanding of the professional domain, adheres to established industry standards, and exhibits effective consultative behaviors. Continuously enhances knowledge through learning and experience, implements best practices consistently to provide better solutions, exceptional quality of service, and offers a seamless user experience. Why Join Northwestern Mutual? Growth Opportunities: We are invested in your professional development and provide clear pathways for career advancement within a stable and respected company. Inclusive Culture: We foster a diverse and inclusive environment that encourages collaboration, integrity, and mutual respect. Impactful Work: Your role directly influences client satisfaction and financial security, contributing to the overall success of our clients and the company, making a measurable This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted - FINRA Compensation Range: Pay Range - Start: Pay Range - End: Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Teamwork (NM) - Beginner, Customer Support (NM) - Beginner, Field Relations (NM) - Beginner, Quality Acumen (NM) - Beginner, Policy Inquiries & Complaints Management (NM) - Beginner, Adaptive Communication (NM) - Beginner, Customer Service Mindset (NM) - Beginner, Compliance (NM) - Beginner, Prioritization (NM) - Beginner, Insurance Products (NM) - Beginner, Change Adaptability (NM) - Beginner, Policy & Procedure (NM) - Beginner, Attention to Detail (NM) - Beginner, Root Cause Analysis & Decision Quality (NM) - Beginner, Data Security (NM) - Beginner, Escalation Management (NM) - Beginner, Client Advocacy (NM) - Beginner, Analytical Thinking (NM) - Beginner, Case Management (NM) - Beginner, Tax Awareness (NM) - Beginner FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. • Flexible work schedules • Concierge service • Comprehensive benefits • Employee resource groups By applying, you consent to your information being transmitted to the Employer by SonicJobs click apply for full job details

Lead the development and implementation of identity management strategies, oversee IAM platform deployment, and foster collaboration across business units. | Extensive experience in identity management, leadership in technical teams, proficiency in IAM technologies, and relevant security certifications. | About the Job As the Senior Director of Identity Management, you will lead the strategic development and implementation of identity management (IM) solutions across the organization. This role is pivotal in setting strategic direction to support IT and organizational strategies. The Senior Director will focus on ensuring secure, efficient, and scalable identity lifecycle management, aligning with industry standards and regulatory requirements. They will assume accountabilities for identity management client functions and coordinate accountabilities within IT, engaging staff, leadership, and business partners to mature and sustain information risk management across the enterprise. What You'll Do • Strategic Leadership: Develop and execute a comprehensive identity management strategy that supports organizational goals and regulatory compliance, engaging Identity & Access Management (IAM) leadership in strategic direction setting. Strategic Leadership: Develop and execute a comprehensive identity management strategy that supports organizational goals and regulatory compliance, engaging Identity & Access Management (IAM) leadership in strategic direction setting. • Identity Lifecycle Management: Oversee user provisioning, deprovisioning, and identity governance processes to ensure secure and efficient operations. Identity Lifecycle Management: Oversee user provisioning, deprovisioning, and identity governance processes to ensure secure and efficient operations. • Technology Implementation: Lead the deployment and management of identity management platforms, including Identity Governance and Administration (IGA) tools, Client IAM tools, and Operations tools. Technology Implementation: Lead the deployment and management of identity management platforms, including Identity Governance and Administration (IGA) tools, Client IAM tools, and Operations tools. • Risk Management: Evaluate and prioritize risks in new and existing systems from both business and technology perspectives, recommending controls that balance effectiveness with business impact. Risk Management: Evaluate and prioritize risks in new and existing systems from both business and technology perspectives, recommending controls that balance effectiveness with business impact. • Stakeholder Collaboration: Leverage relationships to act as a liaison between IAM and business units, fostering collaboration to implement best risk management practices. Stakeholder Collaboration: Leverage relationships to act as a liaison between IAM and business units, fostering collaboration to implement best risk management practices. • Organizational Change: Influence enterprise buy-in to address risk areas and promote a more information risk-aware culture. Organizational Change: Influence enterprise buy-in to address risk areas and promote a more information risk-aware culture. • Project and Budget Oversight: Responsible for selection and prioritization of IM projects, oversight of IM budget management, and long-range planning. Project and Budget Oversight: Responsible for selection and prioritization of IM projects, oversight of IM budget management, and long-range planning. • Team Development: Develop and mentor a high-performing technical IAM team, setting standards for engineering excellence, documentation, runbooks, and on-call readiness. Team Development: Develop and mentor a high-performing technical IAM team, setting standards for engineering excellence, documentation, runbooks, and on-call readiness. • Identity Management: Own and mature workforce and client identity for all internal and external users and applications, including strategic design and hands-on implementation of IAM patterns • Performance Tracking: Create and track IAM KPIs and OKRs tied to business outcomes Performance Tracking: Create and track IAM KPIs and OKRs tied to business outcomes What You'll Bring to the Role? • Experience: 12+ years in identity management, with 5+ years in a leadership role within a large-scale enterprise environment. Experience: 12+ years in identity management, with 5+ years in a leadership role within a large-scale enterprise environment. • Technical Expertise: Proficiency in identity management technologies, including Active Directory, IGA tools, and federated identity solutions. preferred (PAM and Cloud IAM) Technical Expertise: Proficiency in identity management technologies, including Active Directory, IGA tools, and federated identity solutions. preferred (PAM and Cloud IAM) • Engineering Experience: Requires substantial prior hands-on engineering experience designing and implementing IAM solutions (e.g., JML, Access Certifications, Identity Verification, RBAC), with a clear progression from senior engineer/architect into strategic leadership. Engineering Experience: Requires substantial prior hands-on engineering experience designing and implementing IAM solutions (e.g., JML, Access Certifications, Identity Verification, RBAC), with a clear progression from senior engineer/architect into strategic leadership. • Leadership Skills: Proven ability to lead and develop high-performing technical teams, with strong people management skills. Leadership Skills: Proven ability to lead and develop high-performing technical teams, with strong people management skills. • Communication Skills: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels. Communication Skills: Excellent verbal and written communication skills, with the ability to influence stakeholders at all levels. • Education: Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent work experience. Certification in security space desired (CISSP, CCSP, etc). Education: Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent work experience. Certification in security space desired (CISSP, CCSP, etc). What Sets you apart • Access Management Tools & Technologies (NM) (Expert) • Identity & Access Management Industry Standards (NM) (Expert) • Leadership (Expert) • Accountability (Expert) • Strategic Vision and Planning (Expert) #LI-Hybrid Compensation Range: Pay Range - Start: $154,000.00 Pay Range - End: $286,000.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Job Posting End Date: The timeline for this job posting may be shortened or extended based on organizational needs. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Lead and develop a geographically distributed technology support team, collaborate on technology initiatives, and improve customer satisfaction through strategic support management. | Minimum 5-7 years in technology support or related field, with leadership experience, understanding of IT infrastructure, and project management skills. | About The Job This position is pivotal in executing Northwestern Mutual’s Technology Success strategy by leading a team that provides day-to-day technology support to NM’s national network of financial advisors. Additionally, this role involves partnering with the Home Office (Corporate HQ) on critical technology initiatives to ensure the Field Technology Operations team is well-equipped to foster a positive technology-enabled client experience (CX) and field experience (FX). By representing the field’s voice of customer (VoC), the Assistant Director ensures that product development, deployment, and change plans effectively address pain points and meet the unique needs of the field. What You’ll Do • Lead and coach a geographically distributed team of technology specialists (TS) to successfully enable effective and efficient technology support. • Develop and maintain relationships with Network and District office leadership to understand and address resource and programmatic needs by office. • Lead working teams in the strategic design, implementation, and execution of departmental priorities that drive NM’s transformation agenda, while also minimizing technology-related business issues. • Collaborate with digital products, technology, and business teams on key technology initiatives, providing field VOC and proactively influencing the direction of adoption and support plans. • Partner and consistently deliver with peers across Field Technology Operations to establish and sustain best practices for program operations and delivery standards. • Continuously assess team performance via quantitative and qualitative measures as appropriate; taking corrective action where needed to improve capabilities, reduce inefficiencies, and enhance customer experience. • Oversee team support strategies ensuring high-quality, value-added touchpoints to enable high customer satisfaction. • Lead the strategic engagement of major technology integrations and moves with Network Office leadership. Ensuring Technology Specialist are fully supported to execute locally. • Partner with 3rd party vendors in the active sourcing and onboarding of technology specialists and consultants. What We’re Looking For • Degree in Information Technology, Computer Science, Business Administration, or a related field. Bachelor’s degree preferred. • Minimum of 5-7 years of experience in technology support or a related field, with at least 3 years in a lead, leadership, or managerial role. • Proven track record of managing or leading technology support teams. • Understanding of IT infrastructure, software applications, and network systems. • Proficiency in troubleshooting and resolving technical issues. • Experience with technology support tools and platforms such as ServiceNow or similar. • Demonstrated ability to lead, motivate, and develop high-performing teams. • Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously. • Experience in strategic planning and execution of organizational goals. • Exceptional verbal and written communication skills. • Ability to collaborate effectively with cross-functional teams and stakeholders. • Strong presentation skills, with the ability to convey technical information to non-technical audiences. • Strong commitment to customer service and satisfaction. • Ability to understand and address the unique needs and challenges of end-users. • Strong analytical and problem-solving skills. • Ability to identify root causes of issues and develop effective solutions. • Ability to adapt to rapidly changing technology and business environments. • Proactive approach to learning and implementing new technologies and best practices. • Ability to align technology support strategies with broader organizational goals. • Experience in driving process improvements and operational efficiencies. • Relevant certifications such as ITIL, PMP, or similar are preferred. • Experience managing budgets and financial planning for technology support operations. • Demonstrated commitment to ethical practices and maintaining confidentiality. Skills You’ll Have • Adaptive Communication: Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences. • Analytical Thinking: Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues using quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes. • Customer Centricity: Applies a customer first mindset to design and continuously improve solutions, systems, processes, and services that support enterprise strategy, impact critical business outcomes, and drive organizational success. • Digital Products: Demonstrates expertise and knowledge of digital devices, communication applications, and networks to access and manage information. • Escalation Management: Addresses and resolves incidents where customer wants to communicate with leadership or higher authorities regarding their problems. Empathizes, understands, and interacts with the customer to mitigate their issues using domain expertise and adaptive communication techniques. • Field Advocacy: Serves as an advocate and liaison of the field to produce meaningful interactions with the field that increase awareness and satisfaction with products and services; brings a field-centric mindset to value creation, prioritization, sequencing, and/or design of digital product enhancements, to maximize value to the field and increase the effectiveness of adoption. • Operational Excellence: Focuses on lowering operational risks, running costs, and increasing revenues by identifying, designing, and implementing efficient and effective operational processes and systems that drive performance improvement and achieve business goals. • Performance Management & Reporting: Monitors and measures performance of the team and/or field and uses metrics to continuously track and compare the actual versus expected performance, and determines corrective actions as needed. These qualifications will ensure that the Assistant Director of Technology Support is well-equipped to lead the team effectively, drive technological advancements, and support the organization's overall success. Compensation Range: Pay Range - Start: $104,090.00 Pay Range - End: $193,310.00 Geographic Specific Pay Structure: Structure 110: $114,520.00 USD - $212,680.00 USD Structure 115: $119,700.00 USD - $222,300.00 USD We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Providing exceptional customer service, resolving inquiries, and educating clients on financial products in a call center environment. | Minimum 2 years of customer service experience, FINRA Series 6 or 7, Series 63, and understanding of investment products. | Job Description The Registered Client Care Services Representative delivers exceptional, personalized service to clients and field partners while operating in a registered call center environment. This role supports Advanced Market Operations by servicing Universal Life, Variable Universal Life, and other advanced product lines, resolving complex policy and investment‑related inquiries, processing transactions, and educating clients and Financial Representatives on servicing options and digital tools. The role ensures accuracy, compliance, and a high‑quality client experience across all interactions Primary Duties & Responsibilities Deliver a personalized and remarkable experience for clients by answering questions, offering service options, and assisting with transactional needs in a call center environment. Resolve basic and intermediate (semi‑complex) inquiries from Financial Representatives and clients; actively building proficiency in complex work. Research and evaluate solutions to complex issues by identifying root causes and applying judgment when procedures require deviation. Take ownership of client interactions, anticipating future needs to prevent repeat calls and reduce unnecessary transfers. De‑escalate challenging client situations while guiding them through unique or complex questions. Serve as a trusted advocate for Financial Representatives, partnering to meet client needs effectively. Embrace and promote new technology, educating clients and field partners on digital tools and self‑service capabilities. Understand how systems, processes, and outcomes connect to ensure quality and risk mitigation. Drive continuous improvement by recommending or adapting processes to support change. Build and maintain professional relationships to enhance client loyalty and reinforce Northwestern Mutual’s brand. Manage phone and transactional responsibilities while adhering to confidentiality, privacy, and compliance standards. Adapt to shifting work priorities to meet changing business and customer demands. Qualifications Associate degree in business or related field, or equivalent combination of education and experience. Minimum 2 years of customer service experience, demonstrating strong client service skills. FINRA Licensing: Series 6 or 7 and Series 63 Understanding of investment or income-related financial products (e.g., VA, VL, VUL, Retirement or Business markets). Basic awareness of tax implications related to transactions. Strong written and verbal communication skills. Ability to multitask and manage a high call/case volume with accuracy. Strong organizational skills with the ability to prioritize effectively. Demonstrated desire for continuous learning and skill development. Strong problem‑solving skills with the ability to propose actionable solutions. Proficiency with computer systems, solid keyboarding skills, and comfort with current software tools. Skills you have Adaptive Communication (NM) - Formulates strategies to be used to convey complex information about services, products, systems, or processes to targeted audiences; communicates and liaises between technical and non-technical audiences. Attention to Detail (NM) - Focuses on specific details to spot and correct errors in advance of them being found and surpass quality expectations. Performs work with thorough proofreading for presentation, content, accuracy, and overall quality. Quality Acumen (NM) - Demonstrates thorough understanding of the professional domain, adheres to established industry standards, and exhibits effective consultative behaviors. Continuously enhances knowledge through learning and experience, implements best practices consistently to provide better solutions, exceptional quality of service, and offers a seamless user experience. Customer Service Mindset (NM) - Anticipates customer needs and applies understanding of customer needs or perspectives to solve problems and drive outcomes as the basis for decision making. Leverages knowledge of trends affecting customer to help them make informed decisions. Prioritization (NM) - Assesses and accurately assigns priority levels to different tasks based on importance, urgency, and alignment to business and strategic goals. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $21.35 Pay Range - End: $32.02 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates. Northwestern Mutual is proud to be an equal opportunity employer. We have chosen to build a diverse and inclusive workplace where talented people from all backgrounds want to be, want to stay, and want to build their future. We celebrate and support our differences for the benefit of our employees, our products, and our community. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

Supporting category strategies, market analysis, supplier relationship management, and sourcing activities. | Requires experience in contract management, procurement, and financial analysis, with skills in research, negotiation, and technology proficiency. | About the position About the Role: This position is responsible for the development and implementation of category strategies through strategic planning, market and data analysis, and tracking of category and supplier performance. The role is also responsible for managing complex categories to drive company growth and maximize value for NM. This position is responsible for participating in and supporting the procurement, contracting, and supplier management activities related to business critical initiatives, targeting the best value for Northwestern Mutual. These cross divisional initiatives may include specialized insurance products/services, Business Process Outsourcing (BPO), Information Technology categories such as services/software/equipment/telecom, and other commodity categories. Also responsible for making recommendations to Sourcing and Procurement management team to enhance business process initiatives Responsibilities • Support category management strategy planning for vendor rationalization, demand management, and other proactive opportunity activities • Participate in the analysis of internal and external market data to develop risk assessments, competitive intelligence, best practices, etc. related to categories • Identify and recommend sourcing (including outsourcing) opportunities to NM leaders • Develop relationships with key suppliers to improve category offerings and negotiate favorable terms • Evaluate customer feedback and implement changes to enhance overall business experience • Independently lead and accurately complete Pricing/Financial Analysis, Market Assessments, RFQ, RFI, RFP's, TCO/Make vs. Buy in accordance with established sourcing processes for the acquisition of goods and services and recommend specific sourcing strategies to Procurement management. • Utilized prepared analyses to develop sourcing, negotiation, contracting and vendor management strategies and processes • Conduct analyses of disparate internal and external data related to sourcing events and draw conclusions to make recommendations to management to develop risk assessments, competitive intelligence, best practices, etc. • Developed, with management input, financial/analytical models to support the sourcing function • Gather 3rd party secondary research to formulate fact based inquires senior business leaders for requirements, historical spend and anticipated future spend • Participate in the documentation of workflows associated with total cost ownership analysis in support of sourcing projects (?) • Prepare and use reports, perform spend analysis and benchmark category spend to develop proposed action plans. • Interview and document Serve as a team member and safeguard all contracts as a part of the contract administration function. • Develop, negotiate terms, process, incorporate mandated terms and track business requirement changes to contracts as recommended by Law, Audit, Vendor Risk Management, customers, and other key stakeholders to ensure changes are incorporated into final execution copies per established contracting processes/policies. • Understand triggers and secure Agreements based on business and contracting requirements. • Ensure compliance with NM policies and procedures • Independently lead and accurately complete NDA, PDSA, BAA, SOW, SOW, and all master agreements Requirements • Bachelors Degree in Supply Chain, Business, Finance and/or Engineering AND 3 years business experience in financial/supply chain operations/contract management OR 7 years of financial/supply chain operations/contract management experience • Required experience: 1) Contract management and administration, 2) Procurement, 3) Financial Analysis • Skills required: 1) Research and analytical skills, including conducting stakeholder interviews, 2) Conflict resolution, 3) Listening and clear and concise interpersonal, verbal and written communication, 4) Presentation development and delivery, 5) Technology proficiency (e.g. Zip, Peoplesoft, eProcurement, etc) • PC Proficiency to include MS Office • Drive business results, within established parameters, with minimal management direction and assistance • Function in ambiguous and/or time sensitive situations Nice-to-haves • Preferred Experience: 1) Category Management, 2) Procurement, 3) Project Management, 4) Negotiation • Knowledge of Northwestern Mutual organization • Skills Preferred: 1) Presentation development and delivery, 2) Technology proficiency (e.g. Zip, SpendHQ, etc)

Designing comprehensive estate and business plans for high-net-worth clients, collaborating with professionals, and presenting strategies. | Requires JD, 5+ years estate/business planning experience, and financial licenses, which you do not possess. | Summary In this client-facing role, you will be part of a dynamic and growing team of professionals that designs comprehensive estate and business plans for clients with complex planning needs. You will provide case consultation and strategy, and review and analyze legal documents and provide written overviews. You will use your planning experience to develop and deliver customized plans for high-net-worth clients and business owners. Existing estate and business planning acumen, strong communication and influence skills, and excellent writing and organizational skills are required. Primary Duties and Responsibilities • Active collaboration with other professionals on the team (attorneys, CFPs, CPAs) and top wealth management advisors to create comprehensive wealth plans for high-net-worth clients with an emphasis on estate planning, wealth transfer, and business succession strategies. • Design strategies based on the clients’ goals and financial situation to inform and drive client decision making. • Lead presentation of wealth plans to advisors and clients. • Collaborate with clients’ outside legal and tax advisors. • Responsible for managing workflow in alignment with service level agreements (i.e., delivery of requested analyses and services timely and accurately). Qualifications • JD from an accredited program. Additional advanced degree or designations preferred, such as CFP, CPA, or LL.M. • Minimum of 5 years of estate and business planning experience, preferably in a consulting role with clients and/or financial advisors. • Existing knowledge and willingness to deepen in planning areas including tax optimization, estate and business succession, and wealth transfer strategies. • Experience working directly with high-net-worth clients in estate and business planning, as well as tax planning. • FINRA Series 6 or 7 as well as state insurance license within the first 6 months of hire. • Strong analytical skills. Requires excellent follow-up, self-management of daily duties, and ability to collaborate with other professionals. • Outstanding written and verbal communication skills with the ability to translate complex concepts into client-friendly, understandable, and actionable advice. • Proven ability to develop trusting relationships with financial advisors and be a team player. • Experience with planning software (such as MoneyGuidePro, eMoney Advisor, or WealthTec) a plus. #li-Remote Compensation Range: Pay Range - Start: $114,450.00 Pay Range - End: $212,550.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. • Flexible work schedules • Concierge service • Comprehensive benefits • Employee resource groups

Collaborate with professionals to create comprehensive wealth plans for high-net-worth clients, focusing on estate, wealth transfer, and business succession strategies. | Requires JD, 5+ years estate and business planning experience, and professional certifications, which are not present in your background. | Summary In this client-facing role, you will be part of a dynamic and growing team of professionals that designs comprehensive estate and business plans for clients with complex planning needs. You will provide case consultation and strategy, and review and analyze legal documents and provide written overviews. You will use your planning experience to develop and deliver customized plans for high-net-worth clients and business owners. Existing estate and business planning acumen, strong communication and influence skills, and excellent writing and organizational skills are required. Primary Duties and Responsibilities Active collaboration with other professionals on the team (attorneys, CFPs, CPAs) and top wealth management advisors to create comprehensive wealth plans for high-net-worth clients with an emphasis on estate planning, wealth transfer, and business succession strategies. Design strategies based on the clients’ goals and financial situation to inform and drive client decision making. Lead presentation of wealth plans to advisors and clients. Collaborate with clients’ outside legal and tax advisors. Responsible for managing workflow in alignment with service level agreements (i.e., delivery of requested analyses and services timely and accurately). Qualifications JD from an accredited program. Additional advanced degree or designations preferred, such as CFP, CPA, or LL.M. Minimum of 5 years of estate and business planning experience, preferably in a consulting role with clients and/or financial advisors. Existing knowledge and willingness to deepen in planning areas including tax optimization, estate and business succession, and wealth transfer strategies. Experience working directly with high-net-worth clients in estate and business planning, as well as tax planning. FINRA Series 6 or 7 as well as state insurance license within the first 6 months of hire. Strong analytical skills. Requires excellent follow-up, self-management of daily duties, and ability to collaborate with other professionals. Outstanding written and verbal communication skills with the ability to translate complex concepts into client-friendly, understandable, and actionable advice. Proven ability to develop trusting relationships with financial advisors and be a team player. Experience with planning software (such as MoneyGuidePro, eMoney Advisor, or WealthTec) a plus. Compensation Range: Pay Range - Start: $114,450.00 Pay Range - End: $212,550.00 Geographic Specific Pay Structure: Structure 110: $125,930.00 USD - $233,870.00 USD Structure 115: $131,600.00 USD - $244,400.00 USD We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates. Northwestern Mutual is proud to be an equal opportunity employer. We have chosen to build a diverse and inclusive workplace where talented people from all backgrounds want to be, want to stay, and want to build their future. We celebrate and support our differences for the benefit of our employees, our products, and our community. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

Lead vendor onboarding, manage vendor relationships, provide guidance and oversight to operational teams, facilitate governance, monitor performance, and support strategic initiatives. | At least 5 years of vendor management experience, strong knowledge of onboarding and contract management, excellent communication skills, proficiency with vendor management software, and strong analytical abilities. | Job Title: Vendor Manager - Remote Company Overview: Northwestern Mutual is a leading financial services company dedicated to helping clients achieve financial security and peace of mind. With a rich history spanning over 160 years, we combine innovative technology with personalized service to deliver exceptional value to our customers and partners. Role Overview: As a Vendor Manager at Northwestern Mutual, you will play a critical role in managing vendor relationships and ensuring optimal performance. You will lead the onboarding process for new vendors, provide guidance and oversight to operational teams, and facilitate governance both internally and externally to support business objectives. What You'll Do: - You will lead the end-to-end onboarding process for new vendors, ensuring compliance with company standards. - You will manage ongoing vendor relationships to maintain high performance and service quality. - You will provide processes, guidance, and oversight to operational teams regarding vendor management. - You will facilitate governance and compliance activities with internal stakeholders and external vendors. - You will monitor vendor performance metrics and implement improvement plans as needed. - You will collaborate cross-functionally to resolve vendor-related issues and risks. - You will maintain accurate documentation and reporting related to vendor contracts and performance. - You will support strategic initiatives to optimize vendor partnerships and reduce costs. What You Bring: - You bring at least 5 years of experience in vendor or supplier management, preferably in financial services. - You have strong knowledge of vendor onboarding, contract management, and performance monitoring. - You possess excellent communication and relationship-building skills. - You are proficient in using vendor management software and Microsoft Office Suite. - You demonstrate strong analytical and problem-solving abilities. - You have a proactive approach to managing risks and compliance requirements. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Familiarity with financial services regulations and compliance standards. - Project management certification or experience. - Experience with contract negotiation and legal review processes. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible remote work options to support work-life balance. - We offer professional development opportunities and career growth support. - We offer a collaborative and inclusive company culture. - We offer wellness programs and employee assistance resources. Ready to Apply? To join our team as a Vendor Manager, please submit your resume and cover letter through our careers portal at www.northwesternmutual.com/careers. We look forward to learning more about you and how you can contribute to our continued success.

Lead vendor onboarding, manage vendor performance, implement vendor management processes, facilitate governance, and support operational teams. | 5+ years in vendor management, strong knowledge of frameworks and compliance, excellent communication, project management skills, and proficiency with relevant software. | Job Title: Vendor Manager - Remote Company Overview: Northwestern Mutual is a leading financial services company dedicated to helping clients achieve financial security and peace of mind. With a rich history spanning over 160 years, we combine innovative technology with personalized service to deliver comprehensive financial solutions. Our commitment to integrity and excellence drives our success and fosters a collaborative work environment. Role Overview: As a Vendor Manager at Northwestern Mutual, you will play a critical role in managing vendor relationships and ensuring optimal performance. You will provide strategic oversight and guidance to operational teams, facilitating governance and compliance both internally and with external partners. This role is essential in maintaining strong vendor partnerships that support our business objectives. What You'll Do: - You will lead the end-to-end onboarding process for new vendors, ensuring compliance with company standards. - You will manage ongoing vendor performance through regular reviews and performance metrics. - You will develop and implement vendor management processes and best practices. - You will collaborate with cross-functional teams to address vendor-related issues and risks. - You will facilitate governance meetings and ensure adherence to contractual obligations. - You will provide training and guidance to operational teams on vendor management policies. - You will maintain accurate documentation and reporting related to vendor activities. - You will identify opportunities for vendor consolidation and cost optimization. What You Bring: - Minimum of 5 years of experience in vendor or supplier management, preferably within financial services. - Strong knowledge of vendor management frameworks, contract negotiation, and compliance requirements. - Excellent communication and interpersonal skills to build and maintain relationships. - Proven ability to lead cross-functional teams and manage multiple projects simultaneously. - Proficiency with vendor management software and Microsoft Office Suite. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Certification in vendor management or procurement (e.g., CVM, CPM). - Background in risk management or governance. - Familiarity with financial services regulations and standards. What We Offer: - We offer a flexible remote work environment to support work-life balance. - We offer comprehensive health, dental, and vision insurance plans. - We offer a 401(k) retirement plan with company matching. - We offer professional development opportunities and tuition reimbursement. - We offer a collaborative and inclusive company culture focused on growth and innovation. Ready to Apply? To join our team as a Vendor Manager, please submit your resume and cover letter through our careers portal at www.northwesternmutual.com/careers. We look forward to learning how you can contribute to our continued success.

Lead vendor performance and relationship management, oversee onboarding, provide guidance to operational teams, and facilitate governance. | Minimum 5 years experience in vendor management, strong communication, leadership skills, and proficiency with vendor management tools. | Job Title: Vendor Manager - Remote Company Overview: Northwestern Mutual is a leading financial services company dedicated to helping clients achieve financial security and peace of mind. With a rich history spanning over 160 years, we combine innovative technology with personalized service to deliver comprehensive financial solutions. Our collaborative culture fosters growth, integrity, and excellence. Role Overview: As a Vendor Manager at Northwestern Mutual, you will lead vendor performance and relationship management to ensure seamless collaboration and operational efficiency. You will provide processes, guidance, and oversight to internal teams while facilitating governance with external partners, playing a critical role in vendor onboarding and ongoing management. What You'll Do: - You will lead the end-to-end onboarding process for new vendors, ensuring compliance and alignment with company standards. - You will manage vendor relationships to optimize performance and mitigate risks. - You will develop and implement vendor management processes and best practices. - You will collaborate with operational teams to provide guidance and support on vendor-related issues. - You will facilitate governance meetings and ensure adherence to contractual obligations. - You will monitor vendor performance metrics and drive continuous improvement initiatives. - You will coordinate cross-functional teams to resolve vendor-related challenges promptly. - You will maintain accurate documentation and reporting related to vendor activities. What You Bring: - Minimum of 5 years of experience in vendor management or related fields. - Strong knowledge of vendor onboarding, contract management, and performance evaluation. - Excellent communication and interpersonal skills to build and maintain relationships. - Proven ability to lead cross-functional teams and manage multiple projects simultaneously. - Proficiency with vendor management software and Microsoft Office Suite. - Strong analytical and problem-solving skills. Bonus Points If You Have: - Experience in the financial services industry. - Familiarity with regulatory compliance and risk management frameworks. - Project management certification (PMP or equivalent). - Experience working in a remote or hybrid work environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible remote work options to support work-life balance. - We offer professional development opportunities and career growth support. - We offer a collaborative and inclusive company culture. - We offer wellness programs and employee assistance resources. Ready to Apply? To join our team as a Vendor Manager, please submit your resume and cover letter through our careers portal at www.northwesternmutual.com/careers. We look forward to learning how you can contribute to our continued success.

Perform advanced marketing data analysis, create reports and dashboards, provide insights and recommendations to support business decisions, and collaborate cross-functionally. | Bachelor's degree plus 4-5 years of marketing analytics experience with expertise in analytical tools, data visualization, marketing strategies, and strong communication skills. | Primary Duties & Responsibilities: • Provides quantitative and qualitative data analysis and reporting of patterns, insights, and trends to decision-makers in order to drive business decisions and address business questions. • Creates and is accountable for high quality, value driven work that drives business outcomes; places the user in the center of decision making; and collaborates with team for speed, agility and innovation in work. • Provides strategic direction and support for advanced analytics focused on answering detailed questions and telling a story around the data to support pre-client, client and field marketing initiatives. • Helps define and implement consistent measurement standards and reporting across all programs, leverage data to inform key business decisions, and make recommendations on how to move programs forward. • Provides data to drive actionable insights while making informed decisions. • Supports Ad Hoc analytics requests from marketing stakeholders and builds out reports as needed. ​ • Creates and produces forecasts, reports, dashboards, etc. to tell a story through data. • Utilizes analytics and metrics to improve processes and provide data-driven forecasts that impact the business (costs, risks, etc). • Deliver results to Department leaders and Stakeholders. • Delivers results, insights and recommendations (written, verbal, presentations, etc) to business audience to support business decisions. • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems. • Deep expertise in at least one business area or domain, with a broad understanding of the business and domains surrounding the main focus. • Seeks to understand business process, user tasks, and, as necessary, captures refined process documents. • Implements best practices, methodologies, standards and processes to share across teams. • Takes initiatives to design and develop deliverables based on interpretation of findings and business client needs on a wide range of analytical topics. • Provides consultation to business clients and may participate in cross-functional teams to address business issues. • Contributes to the growth & development of the organization through actively sharing results & insights across the teams and with Stakeholders. • Regularly applies new perspectives, creative problem-solving, and inter-departmental connections to improve analytical capabilities. • Embraces continuous learning, curiosity, and ambiguity. Qualifications: • Bachelor's degree in Computer Science, MIS, Mathematics, Statistics, Business, Marketing or related field. • At least 4-5 years of professional experience. • At least 4 years of experience working in marketing analytics related field. • At least 3 years of hands-on experience doing marketing analytics work. • At least 5 years of progressively responsible experience in research and data analysis, application of statistical research techniques, report or application development that support business decisions/outcomes. • Expertise in development and application of analytical tools such as SAS, SQL, MS Excel, SPSS, R, Python, or other tool. • Visualization tooling like PowerBI or Tableau. • Ability to access, gather, and analyze data from multiple internal and external sources to drive insights into business problems, decisions, and performance. • Ability to articulate this knowledge as an expert at the department level and may be called on to provide insight at the enterprise level to provide detailed analysis. • Strong understanding of marketing strategies across the customer life cycle. • High degree of expertise with marketing programs. • Ability to convey analytical and technical concepts to non-analytical and non-technical staff. • Experience with strategic development and/or building propensity, regression, predictive, or uplift models is a plus. • Experience with campaign management tools and analytical platforms. • Strong communication skills with a proven ability to build rapport and interact with cross-functional teams. • Excellent analytical skills, and strong detail orientation with an ability to handle and deal with large amounts of data, unstructured business problems, and synthesize data for others. #LI-Hybrid Compensation Range: Pay Range - Start: $76,650.00 Pay Range - End: $142,350.00 Geographic Specific Pay Structure: We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.