Newfire Global Partners

Lead product operations initiatives, collaborate cross-functionally to improve workflows and product adoption, and support technical issue resolution. | 8+ years experience in product operations and technical support with strong cross-team collaboration, but no formal product management role or executive-level influence demonstrated. | Senior Consulting Product Manager Department: Advisory Employment Type: Full Time Location: US Reporting To: Erik Hjortshoj Compensation: $194,846 - $250,000 / year Description Newfire Global Partners is a leading technology firm that specializes in building transformative software solutions for some of the world’s most innovative companies. With a presence across four continents, Newfire Global brings deep expertise in digital healthcare, AI-driven analytics, and enterprise technology. The firm’s track record of delivering scalable, high-impact solutions has made it a trusted partner for organizations seeking to drive meaningful change through technology. We are passionate about the purpose-driven mission to help improve the quality of care for patients and are building a collaborative, innovative, and inclusive culture. We are a fully funded company founded by serial entrepreneurs with a stable client base. Opportunity for impact Newfire Global Partners, a leader in developing disruptive healthcare technology, collaborates with Fortune 500 companies and start-ups to drive transformation. Newfire is seeking a Senior Consulting Product Manager with SaaS experience to drive the modernization and spearhead the development of a unified, next-generation clinical technology platform for a current healthcare client. This new platform will serve as the foundation for all clinical data and operations across every line of business. By creating a robust and innovative solution, this leader will enable enhanced care management, utilization management, and data-driven decision-making—ultimately working to improve healthcare outcomes for millions of Americans. Role & responsibilities The Senior Consulting Product Manager leads the entire product function for client engagements, shaping product strategy and overseeing multiple workstreams. You will work directly with client executives and steering committees, operating with significant autonomy while helping to identify expansion opportunities and coach more junior PMs. This is not a classic PM role it requires deep PM skills applied in a consulting context. Lead the product function for major client engagements, shaping strategy and overseeing multiple workstreams Work directly with client executives, sponsors, and steering committees to drive strategic decisions Navigate organizational politics and build trusted relationships at the executive level Help clients implement product development lifecycles, build stakeholder alignment, and establish roadmap governance Bridge subject matter experts (clinical, operational, commercial) with engineering and design teams Partner with Studio@Newfire to integrate research, service design, and UX into engagements Advise clients on AI-powered product features and design patterns Coach and guide more junior Consulting PMs Identify and qualify opportunities to expand engagements or deepen client relationships Develop playbooks and templates that become standard practice across engagements Contribute to winning new work through pre-sales support and thought leadership You’re a Perfect Match If You Have: 8+ years in formal product management roles, including leadership of complex initiatives Demonstrated ability to influence at the executive level Experience in multiple organizations with ability to adapt to different cultures and constraints Track record of helping organizations improve how they do product work Strong bridge-building skills—ability to translate between clinical/operational/commercial domains and technical teams Active use of AI tools (Claude, ChatGPT, etc.) in your work with ability to advise others on AI capabilities Fluent English (written and verbal) with ability to present to executives, facilitate workshops, and create clear documentation Self-directed with ability to operate autonomously and build playbooks for others The Offer Newfire Global is committed to consistent compensation practices across our organization. Total compensation for this role is market driven, with a salary of $194,846 - $250,000. Base pay is ultimately determined based on a candidate's skills, expertise, and experience. We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, Flexible work schedules and time-off policy, as well as company equipment for all new full-time US-based remote employees. Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent. Newfire Global is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Lead strategic rollout of large-scale healthcare RCM technology solutions coordinating multiple stakeholders and ensuring disciplined delivery and adoption. | 9+ years program/project management with 5+ years in healthcare technology or RCM implementations, strong risk and vendor management, proficiency in Microsoft tools. | Senior Program Manager Department: Advisory Employment Type: Full Time Location: US Reporting To: Rachel Collier Compensation: $186,000 - $253,200 / year Description Newfire Global Partners is a leading technology firm that specializes in building transformative software solutions for some of the world’s most innovative companies. With a presence across four continents, Newfire Global brings deep expertise in digital healthcare, AI-driven analytics, and enterprise technology. The firm’s track record of delivering scalable, high-impact solutions has made it a trusted partner for organizations seeking to drive meaningful change through technology. We are passionate about the purpose-driven mission to help improve the quality of care for patients and are building a collaborative, innovative, and inclusive culture. We are a fully funded company founded by serial entrepreneurs with a stable client base. Opportunity for impact Newfire Global Partners, a leader in developing disruptive healthcare technology, collaborates with Fortune 500 companies and start-ups to drive transformation. Newfire is seeking a Senior Program Manager with SaaS experience to drive the modernization and spearhead the development of a unified, next-generation clinical technology platform for a current healthcare client. This new platform will serve as the foundation for all clinical data and operations across every line of business. By creating a robust and innovative solution, this leader will enable enhanced care management, utilization management, and data-driven decision-making—ultimately working to improve healthcare outcomes for millions of Americans. Role & responsibilities The Senior Program Manager will lead the strategic rollout of a large-scale Revenue Cycle Management technology solution across complex healthcare operations. This role requires a hands-on leader who can translate business objectives into structured execution plans, align cross-functional stakeholders, and drive measurable improvements in financial and operational performance. Acting as the central point of coordination between executive sponsors, business teams, technical partners, and external vendors, this individual will ensure disciplined delivery, proactive risk management, and successful adoption of new workflows. The ideal candidate thrives in high-visibility environments, balances strategic thinking with execution rigor, and is deeply committed to delivering technology solutions that strengthen revenue performance and operational efficiency. Lead the end-to-end delivery of a multi-phase RCM technology implementation, ensuring alignment with strategic goals, timelines, and quality standards. Partner with executive sponsors, business leaders, operations teams, and technical stakeholders to define scope, success metrics, and phased rollout strategies. Develop and maintain integrated program plans, budgets, resource forecasts, and risk mitigation frameworks. Oversee vendor relationships, ensuring performance, accountability, and adherence to contractual deliverables. Facilitate governance structures, including weekly program reviews, steering committee updates, and executive-level reporting. Drive change management efforts to support business adoption, workflow transformation, and user enablement. Identify, assess, and proactively manage risks, interdependencies, and escalation pathways to maintain program momentum. Establish clear accountability models, KPIs, and communication channels across cross-functional teams. Leverage Microsoft technologies for structured tracking, reporting, collaboration, and executive insights. You’re a Perfect Match If You Have: 9+ years of progressive program or project management experience, including at least 5 years leading healthcare technology or Revenue Cycle Management (RCM) implementations. Demonstrated success delivering large, multi-phase system rollouts within complex healthcare environments. Strong understanding of end-to-end revenue cycle workflows, including patient access, coding, billing, claims management, and reimbursement processes. Experience operating in consulting or client-facing delivery models, managing multiple stakeholders across business and technical teams. Proven ability to define scope, success criteria, governance structures, and execution roadmaps for enterprise-level initiatives. Strong risk management and resource planning capabilities, with the ability to proactively mitigate issues before they impact delivery. Experience managing external vendors and ensuring alignment with program objectives, timelines, and contractual commitments. Proficiency in Microsoft technologies, including Azure DevOps, MS Project, Power BI, Teams, SharePoint, and related collaboration tools. Professional certifications such as PMP, PgMP, or equivalent are strongly preferred. The Offer Newfire Global is committed to consistent compensation practices across our organization. Total compensation for this role is market driven, with a salary of $186000 - $253200. Base pay is ultimately determined based on a candidate's skills, expertise, and experience. We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, Flexible work schedules and time-off policy, as well as company equipment for all new full-time US-based remote employees. Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent. Newfire Global is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Own and manage project roadmaps, schedules, and risks for complex technology initiatives, supporting engineering teams and delivering updates to stakeholders. | Over 8 years of experience in delivering complex technology projects, with strong skills in project planning, execution, and tools like Jira, Confluence, and Miro. | Senior Project Manager Department: Customer Success Employment Type: Full Time Location: Costa Rica Reporting To: Anatolii Pylypchuk Description Newfire Global Partners is a leading technology firm that specializes in building transformative software solutions for some of the world’s most innovative companies. With a presence across four continents, Newfire Global brings deep expertise in digital healthcare, AI-driven analytics, and enterprise technology. The firm’s track record of delivering scalable, high-impact solutions has made it a trusted partner for organizations seeking to drive meaningful change through technology. We are passionate about the purpose-driven mission to help improve the quality of care for patients and are building a collaborative, innovative, and inclusive culture. We are a fully funded company founded by serial entrepreneurs with a stable client base. Opportunity for impact Newfire Global Partners, a leader in developing disruptive healthcare technology, collaborates with Fortune 500 companies and start-ups to drive transformation. Newfire is seeking a Senior Project Manager who is going to be working on a project involving modernizing the client’s data stack by consolidating two existing data solutions that include overlapping data and rely on legacy SQL- and SSIS-based pipelines. The initiative focuses on transitioning to a modern, scalable, Python-based data platform, improving performance, maintainability, and long-term sustainability. The work emphasizes production-quality data pipelines, standardized engineering practices, and reliable data infrastructure designed to support healthcare operations in a regulated environment. As part of the broader modernization effort, legacy components are expected to be gradually phased out as the new platform becomes stable and fully adopted. What's the Project? Our client is a U.S. healthcare organization operating in the care management and quality improvement space, supporting healthcare organizations in improving outcomes, addressing care gaps, and promoting health equity. Your day-to-day activities: Own and create the project roadmap and delivery schedule, ensuring alignment with overall objectives Translate near-term goals directly into Jira epics and user stories, performing BA-level work as needed Maintain and actively manage the project risk register, dependencies, and timelines Support the Engineering Manager by creating planning and governance materials that protect dedicated resources from unplanned work Drive execution using established delivery workflows and tooling (Jira, Confluence, Miro) Prepare and deliver regular status updates and executive communications As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company. Please note that employment will be contingent upon providing documentation verifying your legal work authorization in the country of residence, in accordance with applicable law. You’re a perfect match if you have: 8+ years of experience as a Project Manager delivering complex technology initiatives Demonstrated experience owning project planning, scheduling, and execution, including light business analysis responsibilities Strong background supporting engineering teams in structured, delivery-focused environments Proven ability to manage resource allocation, including shared or rotating resource pools Hands-on experience with Jira and Confluence; familiarity with Smartsheet or similar planning tools Experience using Miro or similar tools for planning and visual collaboration Strong communication skills, including executive-level status updates and presentations Ability to manage risks, dependencies, and delivery schedules across multiple workstreams