Newfire Global Partners

Compensation

Full Description

Senior Program Manager Department: Advisory Employment Type: Full Time Location: US Reporting To: Rachel Collier Compensation: $186,000 - $253,200 / year Description Newfire Global Partners is a leading technology firm that specializes in building transformative software solutions for some of the world’s most innovative companies. With a presence across four continents, Newfire Global brings deep expertise in digital healthcare, AI-driven analytics, and enterprise technology. The firm’s track record of delivering scalable, high-impact solutions has made it a trusted partner for organizations seeking to drive meaningful change through technology. We are passionate about the purpose-driven mission to help improve the quality of care for patients and are building a collaborative, innovative, and inclusive culture. We are a fully funded company founded by serial entrepreneurs with a stable client base. Opportunity for impact Newfire Global Partners, a leader in developing disruptive healthcare technology, collaborates with Fortune 500 companies and start-ups to drive transformation. Newfire is seeking a Senior Program Manager with SaaS experience to drive the modernization and spearhead the development of a unified, next-generation clinical technology platform for a current healthcare client. This new platform will serve as the foundation for all clinical data and operations across every line of business. By creating a robust and innovative solution, this leader will enable enhanced care management, utilization management, and data-driven decision-making—ultimately working to improve healthcare outcomes for millions of Americans. Role & responsibilities The Senior Program Manager will lead the strategic rollout of a large-scale Revenue Cycle Management technology solution across complex healthcare operations. This role requires a hands-on leader who can translate business objectives into structured execution plans, align cross-functional stakeholders, and drive measurable improvements in financial and operational performance. Acting as the central point of coordination between executive sponsors, business teams, technical partners, and external vendors, this individual will ensure disciplined delivery, proactive risk management, and successful adoption of new workflows. The ideal candidate thrives in high-visibility environments, balances strategic thinking with execution rigor, and is deeply committed to delivering technology solutions that strengthen revenue performance and operational efficiency. Lead the end-to-end delivery of a multi-phase RCM technology implementation, ensuring alignment with strategic goals, timelines, and quality standards. Partner with executive sponsors, business leaders, operations teams, and technical stakeholders to define scope, success metrics, and phased rollout strategies. Develop and maintain integrated program plans, budgets, resource forecasts, and risk mitigation frameworks. Oversee vendor relationships, ensuring performance, accountability, and adherence to contractual deliverables. Facilitate governance structures, including weekly program reviews, steering committee updates, and executive-level reporting. Drive change management efforts to support business adoption, workflow transformation, and user enablement. Identify, assess, and proactively manage risks, interdependencies, and escalation pathways to maintain program momentum. Establish clear accountability models, KPIs, and communication channels across cross-functional teams. Leverage Microsoft technologies for structured tracking, reporting, collaboration, and executive insights. You’re a Perfect Match If You Have: 9+ years of progressive program or project management experience, including at least 5 years leading healthcare technology or Revenue Cycle Management (RCM) implementations. Demonstrated success delivering large, multi-phase system rollouts within complex healthcare environments. Strong understanding of end-to-end revenue cycle workflows, including patient access, coding, billing, claims management, and reimbursement processes. Experience operating in consulting or client-facing delivery models, managing multiple stakeholders across business and technical teams. Proven ability to define scope, success criteria, governance structures, and execution roadmaps for enterprise-level initiatives. Strong risk management and resource planning capabilities, with the ability to proactively mitigate issues before they impact delivery. Experience managing external vendors and ensuring alignment with program objectives, timelines, and contractual commitments. Proficiency in Microsoft technologies, including Azure DevOps, MS Project, Power BI, Teams, SharePoint, and related collaboration tools. Professional certifications such as PMP, PgMP, or equivalent are strongly preferred. The Offer Newfire Global is committed to consistent compensation practices across our organization. Total compensation for this role is market driven, with a salary of $186000 - $253200. Base pay is ultimately determined based on a candidate's skills, expertise, and experience. We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, Flexible work schedules and time-off policy, as well as company equipment for all new full-time US-based remote employees. Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent. Newfire Global is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.