New York City, NY

Lead and support quality improvement staff and initiatives, coordinate with leadership and stakeholders, analyze program outcomes, and support equity and policy efforts in mental health programs. | At least 5 years of experience in mental health planning, policy, or quality improvement with supervisory experience, strong knowledge of mental health systems, program development, outcome evaluation, and equity frameworks. | About the position Responsibilities • Provide direct supervision, coaching, and support to Quality Improvement (QI) staff. • Organize and prioritize QI projects in alignment with bureau objectives and leadership direction. • Coordinate QI initiatives through collaborative planning with Office Directors, the Executive Director of Mental Health Programs, and the Assistant Commissioner. • Support the development and refinement of new and existing program models. • Participate in Request for Proposal (RFP) committees to shape and advance programmatic goals. • Analyze program outcomes using available data in collaboration with the Office of Research and Evaluation (ORE) to identify opportunities for innovation and improved mental health service delivery. • Support the implementation of the Bureau of Mental Health's (BMH) Racial Justice and Health Equity Initiatives. • Serve as a liaison with division planning staff and OMH in supporting the Prior Approval Review (PAR) process. • Assist with coordination of stakeholder engagement calls with providers, BMH staff, and other relevant partners. • Offer input as needed to policy team in responding to inquiries and addressing emerging local law and legislative issues affecting mental health programs. Requirements • At least 5 years of progressively responsible experience in mental health planning, policy, or quality improvement, including supervisory experience. • Demonstrated experience leading cross-functional teams and managing complex projects in a health or human services setting. • Strong knowledge of mental health systems, program development, and outcome evaluation. • Familiarity with equity-focused frameworks and health justice initiatives. • Excellent interpersonal, communication, and organizational skills. • Proficiency in data analysis, policy interpretation, and collaborative problem-solving. Benefits • Loan Forgiveness: Eligibility for federal/state loan forgiveness and repayment assistance programs. • Premium-free health insurance plan saving employees over \$10K annually. • Public sector defined benefit pension plan with steady monthly payments in retirement. • Tax-deferred savings program. • Robust Worksite Wellness Program. • Work From Home Policy: Ability to work up to two days during the week from home. • Job Security compared to private sector employment.