New Frontier Immigration Law

Conduct high-volume immigration consultations, assess eligibility, provide legal roadmaps, and supervise intake from a legal perspective. | J.D., active bar license, minimum 3 years immigration law experience, Spanish fluency, experience with high-volume environments, and strong client-facing skills. | If you are an experienced immigration attorney who wants to continue making an impact without the stress of caseload management or court deadlines, this role offers a sustainable, focused way to stay in the field long term. You will be the first attorney potential clients meet, helping them move from uncertainty to clarity while the case team handles representation. Why Apply to New Frontier Immigration Law New Frontier Immigration Law is on a mission to change the lives of 1 million undocumented immigrants in the United States through fearless advocacy and innovative legal strategy. We are a mission-driven firm focused on humanitarian and family-based immigration solutions. About the Role We are seeking an experienced Bilingual Immigration Attorney (Spanish/English) to serve as the legal authority within our Intake Department. You will conduct high-volume strategy consultations, assess legal eligibility, outline immigration roadmaps, and provide clear, honest case evaluations. Once a client retains the firm, ongoing case management and filings are handled by our legal teams. Requirements: • J.D. from an accredited law school • Active bar license in any U.S. jurisdiction (immigration is federal) • Minimum 3 years of immigration law experience (required) • At least 1 year of removal defense experience strongly preferred • Spanish fluency required • Strong issue-spotting and consultation skills • Comfortable in a structured, metrics-informed environment • Ability to remain composed during emotionally charged consultations • Experience with case management systems (Filevine preferred) • Experience in high-volume immigration environments • Strong consultation and client-facing skills • Desire for a sustainable, long-term role focused on strategy What Makes This Role Different • No personal caseload • No court appearances • No ongoing case deadlines • No direct case management • Predictable schedule • Focus on legal strategy and consultation only Schedule 10:00 AM – 7:00 PM Arizona Time Must be able to consistently work Arizona business hours. This role is remote if you reside outside of Arizona. Key Responsibilities Strategy & Case Evaluation • Conduct high-volume immigration consultations • Assess eligibility across family-based and humanitarian pathways (VAWA, U visas, T visas, SIJS, waivers, removal defense, etc.) • Identify red flags, risks, and removal considerations • Provide clear, structured legal roadmaps • Deliver direct, ethical, and realistic case feedback Intake Oversight • Supervise intake staff from a legal standpoint • Ensure proper issue-spotting and qualification standards • Maintain compliance and accuracy in consultations Documentation & Systems • Document consultations in Filevine (or similar CRM) • Prepare retainer agreements and strategy summaries • Ensure smooth handoff to litigation/case teams Compensation & Benefits • Starting at $110,000 annually(DOE) • 3 weeks PTO • Comprehensive health insurance • 401(k) with employer matching • Remote (If outside of AZ) • Stable, structured schedule • Permanent position with long-term stability Location Los Angeles, California (Remote) Department Legal Employment Type US Full-Time Minimum Experience Experienced Compensation $110,000 + DOE

Leading and developing a team of project managers, refining workflows, and ensuring operational efficiency in a legal or high-volume environment. | Requires 5-7 years of project management experience, managing teams of 5-10+ project managers, and holding a current project management certification. | Why Apply to New Frontier Immigration Law Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our fast-growing law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems. Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don't just offer a job: we provide an environment that challenges you to become the best version of yourself and helps build the operational infrastructure that makes life-changing legal work possible at scale. • Learn more about New Frontier Immigration Law here. • Learn more about our CEO/Founder Hillary here. • Learn more about our Core Values here. Role Objective The Project Manager Supervisor leads a team of certified Project Managers who collectively manage active immigration cases. This role ensures every case moves systematically through its lifecycle, deadlines are met, quality standards are maintained, and our 24-hour operations model functions seamlessly across time zones. The Project Manager Supervisor will develop, coach, and supervise Project Managers who orchestrate workflows between attorneys, paralegals, legal assistants, and clients. They'll ensure their team follows systematic processes, maintains accountability, identifies bottlenecks proactively, and continuously improves operational efficiency. Responsibilities/Duties Team Leadership & Development • Supervise, coach, and develop a team of 6-10 certified Project Managers • Conduct weekly 1-on-1 meetings to provide coaching, remove blockers, and support professional growth • Set clear performance expectations and KPIs for each Project Manager • Conduct performance reviews, compensation recommendations, and promotion decisions • Handle performance management issues when necessary • Foster a culture of accountability, continuous improvement, and mission alignment Operational Strategy & Process Excellence • Refine case management workflows to optimize efficiency and quality • Ensure all Project Managers follow standardized checklists, SOPs, and systematic processes • Monitor team-wide metrics: case progression rates, bottleneck identification, on-time completion rates, error rates • Identify process gaps and inefficiencies; implement solutions collaboratively with leadership • Partner with the Head of Legal Operations to align the PM strategy with the legal team needs • Oversee a 24-hour operations model to ensure seamless handoffs between US-based and international PM shifts • Conduct root cause analysis when cases stall or errors occur; implement corrective actions • Build and maintain PM team playbooks, training materials, and best practices documentation Cross-Functional Collaboration & Stakeholder Management • Partner with attorneys and Paralegal Supervisors to resolve workflow issues • Serve as an escalation point when Project Managers encounter blockers with legal teams • Attend leadership meetings to provide case progression updates and operational insights • Work with the Head of Operations to ensure PM workflows support attorney productivity • Communicate proactively with stakeholders about risks, delays, and process improvements Systems & Tools Management • Oversee the Project Manager's use of the case management system and project management tools • Ensure data accuracy and completeness in case tracking systems • Identify technology needs to improve PM efficiency (dashboards, automation, integrations) • Partner with Operations on tool implementation and training • Generate executive-level reports on case pipeline health, team performance, and operational metrics Requirements • Strong understanding of workflow optimization, process improvement, and bottleneck elimination • Exceptional leadership and coaching skills • Strong analytical and problem-solving abilities • Excellent written and verbal communication skills • High emotional intelligence and conflict resolution capability • Ability to balance empathy for team members with accountability for results • Strategic thinker who can see the big picture while managing tactical execution • Comfortable with ambiguity and building systems in fast-growth environments • Must work Arizona business hours (8 AM - 5 PM Arizona time, Monday-Friday) • Available for real-time collaboration with US-based leadership and legal teams • Reliable high-speed internet connection and professional home office setup Project Management Certification (REQUIRED): • Must hold active certification: PMP (Project Management Professional), Six Sigma (Green Belt or higher), CSM (Certified Scrum Master), PMI-ACP (Agile Certified Practitioner), PRINCE2, or equivalent • Deep expertise in project management methodologies (Agile, Waterfall, Lean, Six Sigma, Kanban) • Certification must be current and in good standing • Continuing education in project management methodologies is preferred Leadership Experience: • 5-7 years of project management experience with at least 3 years managing teams of Project Managers • Proven track record leading teams of 5-10+ project managers or program managers • Experience in high-volume, deadline-intensive industries (legal, healthcare, financial services, logistics, technology) • Demonstrated ability to develop underperforming PMs into high performers • Comfortable managing geographically distributed teams across time zones Preferred Qualifications (Not Required) • Legal industry experience (law firm operations, legal process outsourcing, legal tech) • Immigration law familiarity (case types, timelines, compliance requirements) • Experience managing 24-hour operational models • Background in legal project management or case management systems If you're a strategic operational leader who loves developing talent, optimizing complex workflows, and using data to drive results, and you want to apply those skills to a mission that changes lives, we can't wait to meet you.

Lead and develop a team of project managers to oversee high-volume immigration case workflows, ensuring efficiency, quality, and adherence to systematic processes. | Requires a professional project management certification, 5-7 years of project management experience including managing teams, and expertise in workflow optimization and data-driven decision making. | Why Apply to New Frontier Immigration Law Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our fast-growing law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems. Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don't just offer a job: we provide an environment that challenges you to become the best version of yourself and helps build the operational infrastructure that makes life-changing legal work possible at scale. Learn more about New Frontier Immigration Law here. Learn more about our CEO/Founder Hillary here. Learn more about our Core Values here. Description This is an opportunity to lead a team of certified project managers who orchestrate the movement of 5,000+ immigration cases through complex lifecycles, ensuring nothing falls through the cracks and every client receives timely, excellent service. The Project Manager Supervisor leads a team of certified Project Managers who collectively manage approximately 5,000 active immigration cases. This role ensures every case moves systematically through its lifecycle, deadlines are met, quality standards are maintained, and our 24-hour operations model functions seamlessly across time zones. You will not personally manage cases or produce legal work. Instead, you will develop, coach, and supervise Project Managers who orchestrate workflows between attorneys, paralegals, legal assistants, and clients. You'll ensure your team follows systematic processes, maintains accountability, identifies bottlenecks proactively, and continuously improves operational efficiency. This role reports to the Director of Operations to align case management strategy with firm growth objectives. You'll build the infrastructure that enables our mission: helping 1 million immigrants live free through flawless execution. You must hold a professional project management certification (PMP, Six Sigma, Agile/Scrum, or equivalent) and have proven experience managing teams of project managers in high-volume, deadline-intensive environments. Responsibilities Team Leadership & Development Supervise, coach, and develop a team of 6-10 certified Project Managers (US-based and international) Conduct weekly 1-on-1 meetings to provide coaching, remove blockers, and support professional growth Set clear performance expectations and KPIs for each Project Manager (on-time case completion, error rates, client satisfaction) Conduct performance reviews, compensation recommendations, and promotion decisions Recruit, interview, and onboard new Project Managers as firm scales Create career development pathways and succession planning for PM team Handle performance management issues and terminations when necessary Foster a culture of accountability, continuous improvement, and mission alignment Operational Strategy & Process Excellence Design and refine case management workflows to optimize efficiency and quality Ensure all Project Managers follow standardized checklists, SOPs, and systematic processes Monitor team-wide metrics: case progression rates, bottleneck identification, on-time completion rates, error rates Identify process gaps and inefficiencies; implement solutions collaboratively with leadership Partner with Head of Legal Operations to align PM strategy with legal team needs Oversee 24-hour operations model—ensure seamless handoffs between US-based and international PM shifts Conduct root cause analysis when cases stall or errors occur; implement corrective actions Build and maintain PM team playbooks, training materials, and best practices documentation Cross-Functional Collaboration & Stakeholder Management Partner with attorneys, Paralegal Supervisors, and Legal Assistant Supervisors to resolve workflow issues Serve as escalation point when Project Managers encounter blockers with legal teams Attend leadership meetings to provide case progression updates and operational insights Collaborate with Director of Operations on capacity planning and resource allocation Work with Head of Legal Operations to ensure PM workflows support attorney productivity Communicate proactively with stakeholders about risks, delays, and process improvements Systems & Tools Management Oversee Project Manager use of Filevine (case management system) and project management tools Ensure data accuracy and completeness in case tracking systems Identify technology needs to improve PM efficiency (dashboards, automation, integrations) Partner with IT/Operations on tool implementation and training Generate executive-level reports on case pipeline health, team performance, and operational metrics Requirements Project Management Certification (REQUIRED): Must hold active certification: PMP (Project Management Professional), Six Sigma (Green Belt or higher), CSM (Certified Scrum Master), PMI-ACP (Agile Certified Practitioner), PRINCE2, or equivalent Certification must be current and in good standing Continuing education in project management methodologies strongly preferred Leadership Experience: 5-7 years of project management experience with at least 3 years managing teams of Project Managers Proven track record leading teams of 5-10+ project managers or program managers Experience in high-volume, deadline-intensive industries (legal, healthcare, financial services, logistics, technology) Demonstrated ability to develop underperforming PMs into high performers Comfortable managing geographically distributed teams across time zones Operational Excellence: Deep expertise in project management methodologies (Agile, Waterfall, Lean, Six Sigma, Kanban) Strong understanding of workflow optimization, process improvement, and bottleneck elimination Experience building and scaling operational processes during organizational growth Data-driven decision maker who uses metrics to drive team performance Proven ability to manage complex, multi-stakeholder projects with competing priorities Core Competencies: Exceptional leadership and coaching skills Strong analytical and problem-solving abilities Excellent written and verbal communication skills High emotional intelligence and conflict resolution capability Ability to balance empathy for team members with accountability for results Strategic thinker who can see the big picture while managing tactical execution Comfortable with ambiguity and building systems in fast-growth environments Work Requirements: Must work Arizona business hours (8 AM - 5 PM Arizona time, Monday-Friday) Available for real-time collaboration with US-based leadership and legal teams Can be located anywhere in the United States (fully remote) Occasional overlap with international PM shifts for handoff coordination (early morning or evening) Reliable high-speed internet connection and professional home office setup Willingness to travel to Phoenix 1-2 times per year for team meetings (optional but preferred) Preferred Qualifications Legal industry experience (law firm operations, legal process outsourcing, legal tech) Immigration law familiarity (case types, timelines, compliance requirements) Experience managing 24-hour or follow-the-sun operational models Background in legal project management or case management systems (Filevine, Clio, MyCase) Advanced certifications (PMP + Six Sigma Black Belt, or PMP + Agile/Scrum) Experience scaling operations from 50-200+ person organizations Bilingual (Spanish/English) for collaboration with international PM team MBA or Master's degree in Operations, Business Administration, or related field If you're a strategic operational leader who loves developing talent, optimizing complex workflows, and using data to drive results and you want to apply those skills to a mission that changes lives—we can't wait to meet you. Location Glendale, Arizona (Remote) Employment Type US Full-Time Minimum Experience Experienced