Net at Work

The HCM Sales Manager will focus on new client acquisition and manage a sales team to meet sales goals. They will also refine the sales process and participate in key selling activities. | Candidates must have a bachelor's degree and at least 5 years of experience in complex technology sales, with 3 years in sales management and HCM solutions. Strong negotiation and communication skills are essential. | About this Position Due to growth, Net at Work Employer Experience/HCM Practice is seeking an experienced Sales Manager to join the organization. The Job will report to the Director of Sales and work closely with our business unit leader to forecast and exceed our new business sales goals. In this role you will manage Account Executives in a highly competitive and dynamic market. Job Responsibilities Focus on new client acquisition in a growth business unit. Coach, manage and mentor business sales team. Monitor and deliver against monthly, quarterly, and annual sales goals by business unit. Owns new business pipeline and forecast of new business sales. Refine and optimize new business sales process. Ensure Net at Work standards of practice are executed within the sales team. Work with practice leadership, marketing, BDR’s and AE’s to ensure programs, goals and quality metrics are achieved for demand generation. Actively participate in selling activities for key deals including but not limited to negotiations and closing business. Manage and develop publisher relationships. 30% travel required. Job Requirements Bachelor’s degree in marketing, Communications or Business Administration required (MBA preferred) 3+ years’ experience in sales management preferably complex technology Must have 3 years’ experience using and managing teams and opportunities within HCM Solutions 5+ years’ experience in direct or outside complex technology sales Strong negotiation and closing skills Exceptional verbal and writing communication skill Customer Requirements This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function. Core Competencies Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes. Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge. Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment. Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity. Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude. Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency. Compensation and Benefits Base salary range: $130,000-$150,000. This position is also eligible for commissions in accordance with the terms of the Company's plan. Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws. We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life: Health and Welfare (Medical, Dental, Vision) Accident, Critical Illness, and Hospital Indemnity Employee Assistance Program (EAP) Life and AD&D Insurance Short- and Long-Term Disability Insurance Flexible Spending Accounts Transportation and Parking Accounts Health Savings Accounts (with company contribution) Retirement Planning (401k with matching contribution) Legal Benefits Identity Theft Protection Pet Insurance Wellness Program Offerings Paid Time Off, accrued per pay period based on years of service starting at 15 days annually. 8 Paid Holidays per year, including 1 floating holiday. The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until [45 days after the initial posting date] but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions. EOE/Diversity & Inclusion Statement Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.

Lead and manage multiple ERP implementation projects, collaborate with sales and delivery teams, mentor project managers, and ensure successful client engagement and project delivery. | 5+ years project leadership experience with at least five full lifecycle ERP implementations over $500K, strong communication and organizational change management skills, and ability to manage multiple projects independently. | Job Description: • Collaborate with Sales Team and Practice Leadership in representing our delivery methodology and engagement model to assigned portfolio of clients. • Develop Statements of Work for client initiatives including scope definition, budget, and high-level timeline objectives. • Ensure that the delivery team has all information necessary for a successful engagement. • Collaborate with the delivery team in defining engagement model and delivery methods (right-size according to project needs), providing leadership and stability through the lifecycle of the customer relationship. • Monitor engagement performance and present the implementation success, challenges, and results in a consultative manner. • Ensure that the vision for projects is clearly defined and understood by the entire delivery team, validating that it aligns with client business strategy. • Lead the vision and execution of Roadmap engagements and make sure they are staffed adequately for meeting goals and objectives. • Provide guidance, mentorship, and support to your project teams to enable their success throughout the project. • Assign and supervise Project Managers to participate, when necessary, in communication with client project sponsors regarding status, identifying and mitigating risks, change, open issues, work requests, etc. • Assist Project Managers with project and resource planning, issue and risk management, stakeholder management, and development and delivery of effective communication. • Manage all escalations within portfolio. • Establish regular communication with client Project Sponsors to communicate status, risks, change, and to provide strategic guidance and stay in tune with potential changes to client business needs. • Perform project governance and deliverable audits within assigned portfolio, as well as projects outside of your portfolio. • Identify areas of need for continuous improvement of Net at Work delivery methods, standards and best practices. • Provide excellent service and build ongoing, trusting relationships with clients to drive collective client and team success. • Measure success achievement with the client post implementation. • Identify additional opportunities within your client portfolio, and coordinate with sales and practice leadership on opportunity management, successful engagement, and quality delivery. • Assist in writing case studies and seeking customer testimonials after go-live. • Be a great teammate, provide mentorship and leadership as opportunities arise, chip in where needed to provide clients with a great experience. • Set aside time for self-development by attending training or self-learning on key subjects. • Actively represent our culture by leading and participating in efforts around continuous improvement, learning, professional development, and team building. Requirements: • Proven experience leading at least five (5) successful full lifecycle ERP Implementations with budgets of over $500K in service. • 5+ years of direct work experience in a project leadership capacity including all aspects of process development and project lifecycle execution • Experience directly managing and mentoring team members preferred • Strong understanding of organizational change management considerations for ERP or large technology projects • Excellent written and verbal communication skills with audiences of all levels • Ability to present project status, risks, issues, analysis, and strategic recommendations to Client Executive sponsorship, project management and other stakeholders • Strong technical aptitude • Solid interpersonal skills, and ability to establish and maintain effective working relationships within and outside of Net at Work • Ability to work primarily independently and concurrently manage multiple projects • Ability to work collaboratively for the best interests of the business and the team • Ability to communicate effectively in both spoken and written English • Strong Microsoft Office skills. Benefits: • Health and Welfare (Medical, Dental, Vision) • Accident, Critical Illness, and Hospital Indemnity • Employee Assistance Program (EAP) • Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Transportation and Parking Accounts • Health Savings Accounts (with company contribution) • Retirement Planning (401k with matching contribution) • Legal Benefits • Identity Theft Protection • Pet Insurance • Wellness Program Offerings • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually • 8 Paid Holidays per year, including 1 floating holiday

The Manager, Client Experience leads a team of Client Experience Managers to ensure exceptional outcomes for clients. This role involves coaching, performance oversight, and acting as an escalation point for complex client issues. | Candidates should have over 5 years of experience in Customer Success or Account Management leadership roles. A proven track record in managing client-facing professionals and delivering on retention and engagement metrics is essential. | About this Position The Manager, Client Experience is a people leader responsible for guiding, developing, and enabling a team of Client Experience Managers (CEMs) to deliver extraordinary outcomes for Net at Work’s clients. This role plays a critical part in our CX transformation by ensuring team performance against key retention, engagement, and growth metrics while fostering a culture of client centricity and cross-functional collaboration. The Manager serves as both coach and escalation leader: empowering CEMs to build trusted advisor relationships, while personally stepping in to resolve complex client issues. Acting as a connector across Sales, Consulting, Support, and Operations, this role ensures our clients consistently experience value, advocacy, and strategic alignment. Job Responsibilities Team Leadership & Development Lead and manage a team of CEMs across all account tiers and business units. Conduct weekly 1:1’s with each team member, balancing coaching, accountability, and career development. Foster a culture of Client Champion values, emphasizing proactive engagement, value delivery, and trusted relationships. Mentor both seasoned and developing CEMs, tailoring support to their career stage and skill level. Performance and Execution Oversight Ensure team adherence to engagement cadences (100% touchpoints quarterly, 100% EBR completion). Drive accountability by monitoring KPIs and proactively addressing performance gaps. Analyze and report on team performance data to share insights, identify opportunities for improvement, and guide upskilling efforts. Partner with the Director, Client Experience to translate strategy into scalable execution. Maintain alignment with CX strategy and serve as advocates for Client Champion values. Client Escalations & Advocacy Serve as a critical point of escalation for high-risk or complex client situations. Own resolution paths by partnering cross-functionally with Support, Sales, Billing, and Practice Leads. Ensure risks are flagged, tracked, and actively managed within Dynamics, holding the team accountable for consistent use of systems and tools, with clear action plans for recovery. Act as an advocate for the voice of the client, escalating themes and trends to leadership. Cross-Functional Leadership Partner closely with Sales and Account Management to ensure seamless handoff and collaboration on expansion opportunities. Collaborate with Practice Directors, Consulting Managers, and Marketing to support surveys, client campaigns, and enablement initiatives. Contribute to CX strategy evolution by sharing VOC insights, client trend analysis, and process improvement recommendations. Key Metrics & KPIs KPIs will be determined and outlined on a quarterly basis, reflecting company priorities and client needs. Leaders will be accountable for team-level performance outcomes, including retention, engagement, growth, and client satisfaction. Additional measures include: % of team achieving KPI targets, quality of coaching (measured via feedback), team engagement and retention, and alignment to Client Champion values. Job Requirements 5+ years in a Customer Success, Account Management, or Consulting leadership role, with experience managing client-facing professionals. Proven track record of delivering against retention, expansion, and engagement metrics. Demonstrated success managing escalations and influencing executive-level stakeholders. Strong collaboration skills across multiple business units in a complex organization. Proficiency with CRM systems (Dynamics preferred) and curiosity around emerging CX tools. Customer Requirements This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function. Core Competencies People Leadership: Skilled at coaching, motivating, and performance managing diverse team members. Strategic Communication: Able to influence up, down, and across the organization with clarity and credibility. Escalation Ownership: Resilient and composed in high-stakes client situations, driving resolution with urgency. Cross-Functional Collaboration: Strong ability to build trust and alignment across Sales, Consulting, Marketing, and Operations. Analytical Acumen: Uses data to guide decisions, identify risks, and measure success. Client Centricity: Deep commitment to exceeding client expectations and consistently anticipating needs. Compensation and Benefits Base salary range: $105,000 to $125,000. This position is also eligible for a bonus in accordance with the terms of the Company's plan. Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws. We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life: Health and Welfare (Medical, Dental, Vision) Accident, Critical Illness, and Hospital Indemnity Employee Assistance Program (EAP) Life and AD&D Insurance Short- and Long-Term Disability Insurance Flexible Spending Accounts Transportation and Parking Accounts Health Savings Accounts (with company contribution) Retirement Planning (401k with matching contribution) Legal Benefits Identity Theft Protection Pet Insurance Wellness Program Offerings Paid Time Off, accrued per pay period based on years of service starting at 15 days annually. 8 Paid Holidays per year, including 1 floating holiday. The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until [45 days after the initial posting date] but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions. EOE/Diversity & Inclusion Statement Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.

The Brand and Client Marketing Manager will lead marketing efforts to enhance Net at Work's brand presence and develop go-to market strategies. This role involves collaborating with various stakeholders to create and execute effective marketing campaigns that drive business growth. | Candidates should have a minimum of 5 years of experience in strategic marketing within the tech industry, particularly in SMB technology consulting. Strong communication, analytical, and project management skills are essential for success in this role. | About this Position This opportunity is a Brand Marketing Management position for our Leading technology consultancy and solution provider business. The successful candidate will bring a wealth of strategic brand, product and client marketing expertise to create, execute upon and measure an effective go-to market strategy in support of the company’s growth objectives. In this role, you will contribute to the growth and development of the organization by leading marketing efforts for Net at Work’s brand presence and cross portfolio solutions. Every day you will have the opportunity to use your skills to bring big ideas to life. Strategy and inquisitive skills are valued as you will be identifying new opportunities to grow business in a rapidly changing market and evolving marketing landscape. Job Responsibilities In this position, you will spearhead marketing efforts to: Understand our multiple business unit solutions, customer base, segmentation, addressable market, target industries, product, and service offerings, and define both product and vertically oriented go-to market strategies spanning cross-practice, cross-market initiatives to differentiate both Net at Work and our solutions. Bring marketing strategies to life by creating campaign visions and integrating marketing plans in collaboration with business unit stakeholders. Engage and collaborate with our in-house creative and marketing execution team and leverage agile principles in the successful creation and execution of marketing campaigns. Oversee the development of channel activation plans, including buyer personas, a client target strategy and customer journey maps by persona that outline multi-touch activation points to broaden awareness, deepen engagement, and drive leads/pipeline. Directly engage with practice leaders , client experience leaders, executive team members, partner managers, and other stakeholders on campaign planning and execution. Incorporate corporate messaging, value propositions and content to develop cross company, client focused marketing assets and co-branded content to amplify Net at Work’s brand and propel conversion rates throughout the funnel. Determine market segmentation and trends, buyer profiles and personas, and purchase triggers to create compelling stories that feed into timely and results-driven campaign execution plans. Lead market analysis (competitive, trends and white space opportunities) and make recommendations to business stakeholders. Make recommendations on content strategy deployment including derivative content and channels. Be accountable for helping achieve quality lead goals and achieve KPIs through end-to-end marketing activities for the company. Understand the targeted outcomes and monitor ongoing campaign performance, recommending adjustments. Segment and validate our target markets and define our ideal customer profile to successfully position our cross-country and partner solutions. Drive Net at Work’s brand awareness, client marketing, and cross portfolio solutions with both installed clients and external markets. Develop a clear understanding of market dynamics and solution features to accurately position Net at Work and partner solutions in marketing programs to drive awareness through action by targeted audiences. Develop and execute the go-to market strategy, including content creation and tactical campaigns, alongside demand generation and practice resources to impact marketing qualified lead generation goals. Work with the events team to identify key conferences and events where Net at Work should sponsor and/or participate. Plan client round tables, webinar events, and proprietary networking events in support of multi-business unit participation. Conceptualize and develop solution messaging and materials to best position Net at Work’s technology solutions and implementation solutions. Work alongside sales enablement to deliver sales training and resources to increase mindshare and product adoption in support of revenue targets for the global sales organization. Establish, track, and measure appropriate KPIs to understand the impact of product marketing programs on sales cycles and pipelines. Provide market insight into product direction. Collaborate with marketing, sales enablement, direct sales, ISV marketing relations, professional services, communications, IT, and other internal and external stakeholders to properly align resources and maximize impact. You will work within a high-performing marketing organization comprising product marketing, demand generation and alliance partnerships, reporting to the Director of Product Marketing. Job Requirements Knowledge of SMB technology consulting and ERP landscape or similar enterprise applications for the SMB market. Experience in working with partners and channel communities. Research and analysis of competition and pricing and ability to craft Net at Work differentiators and incorporate into messaging, positioning, and the go-to-market strategy. Skilled in gathering information from multiple data sources and collaborating with stakeholders to synthesize and deliver effective and timely campaigns. Ability to work in a matrixed environment and build trusted relationships across a diverse group of stakeholders. An understanding of how to communicate priorities, mitigate impacts, and manage multiple technical projects with competing deadlines and stakeholders, and where requirements often change. Strong passion for client-centered marketing and delivering a consistent, compelling, and impactful client journey of content and experiences. Executive presence with the ability to present ideas, make recommendations, provide rationale, and advise leaders and their teams on communications and marketing strategy. Results-oriented with strong time management skills and capable of performing well in a fast-paced environment, act with a sense of urgency in executing plans, and highly organized to effectively manage multiple projects with tight deadlines. Excellent written and verbal communication skills with a demonstrated ability to provide compelling external-facing materials. Minimum of 5 years in developing strategic, integrated marketing plans and delivering execution of brand marketing achievements in the tech industry Background in marketing cloud-based services and solutions. A proven record of crafting compelling positioning and thought leadership content. Hands-on ability to build a range of marketing and sales assets (including on-message product demo videos, sharp succinct slide pitch-decks, battle cards, etc.) Experience with project management tools to design and coordinate frequent and intricate campaigns. Innovative, analytical, process- and detail-oriented. Exceptional team player with proven ability to lead through influence. Excellent written, verbal, and visual communication. Customer Requirements This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function. Compensation and Benefits Base salary range: $110,000 to $120,000. This position is also eligible for a bonus in accordance with the terms of the Company's plan. Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws. We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life: Health and Welfare (Medical, Dental, Vision) Accident, Critical Illness, and Hospital Indemnity Employee Assistance Program (EAP) Life and AD&D Insurance Short- and Long-Term Disability Insurance Flexible Spending Accounts Transportation and Parking Accounts Health Savings Accounts (with company contribution) Retirement Planning (401k with matching contribution) Legal Benefits Identity Theft Protection Pet Insurance Wellness Program Offerings Paid Time Off, accrued per pay period based on years of service starting at 15 days annually. 8 Paid Holidays per year, including 1 floating holiday. The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The Company expects to accept applications for this position until September 30, 2025 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions. EOE/Diversity & Inclusion Statement Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.