ND

National Debt Relief, LLC.

5 open positions available

1 location
1 employment type
Actively hiring
Full-time

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Showing 5 most recent jobs
ND

Director of Client Services & Loyalty Analytics

National Debt Relief, LLC.AnywhereFull-time
View Job
Compensation$192K - 220K a year

Lead and develop analytics strategies to improve client success and loyalty, delivering actionable insights and managing a team of analysts. | Requires a strong background in analytics, leadership, and experience with BI tools, data storytelling, and CRM systems, with a focus on strategic support and operational excellence. | Overview As the Director of Client Success and Client Loyalty Analytics, you will serve as the strategic leader responsible for shaping and executing the analytics vision that drives strategy, evolution, and long-term results at National Debt Relief. This role will own the relationship with Client Success and Client Loyalty leaders to ensure all data required insights are being provided in a timely and consistent manner. The expectation from this role and the entire Client Success and Client Loyalty Analytics team is to deliver actionable insights that will drive success in client program performance as well as reduced client attrition. We expect this individual to be able to communicate with key stakeholders, drive consistency of data reporting, and build transparency of key indicators amongst the organization. In addition to being primary strategic partner with departments supported, you will lead and mentor a team, fostering a culture of innovation, collaboration, and data-driven decision-making at the executive level. Responsibilities Essential Duties and Responsibilities Manage and optimize the design and delivery of reports that analyze business functions, key operations, and performance metrics Utilize Data Warehouse and Enterprise BI solution to empower leaders with performance clarity and insights for decision making Interface with cross-departmental leaders to consistently challenge status quo Proactively propose changes to strategy, while constantly considering what hurdles we can help client past in their program Deliver strategic partnership on methodology to improve and test contact rate strategies Deliver monthly and quarterly insights and executive presentations on performance and opportunities Examine, interpret, and share results of experimental initiatives to partner on scale and impact Translate complex analytics into clear, actionable recommendations for CS and CL Leadership and Executive Team Develop and lead a high-performing team of analysts, providing coaching, mentorship, and career development Establish and maintain KPI definitions and performance over time Deliver necessary data support for short term and long term strategy planning and goal setting Partner as analytical leader with clear data storytelling and strategic recommendations cross-departmentally Drive process improvements in analytics, reporting, and forecasting to increase speed, accuracy, and decision impact Qualifications Education/Experience Bachelor’s degree in Business, Economics, Data Science, or related field required. 10 years of experience in analytics, operations, or strategy; 3+ years in a leadership. Experience in financial services industry preferred. Required Skills/Abilities Deep expertise in funnel analytics, data segmentation, strategic support, and data storytelling. Proficiency in SQL, Python/R, and experience with cloud data warehouses (Snowflake preferred). Strong background with CRM (Salesforce) and sales performance analytics. Experience with BI and visualization tools (Sigma, Tableau, Power BI). Strong consultative and communication skills, with the ability to influence Leadership and Executive stakeholders. Executive presence with the ability to balance strategic vision and operational. Strong project and change management skills, with experience driving adoption of analytics in fast-paced sales organizations. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $191,500 to $220,000 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see hereFor information about our Applicant Terms, please see here #LI-REMOTE

Data Analytics
Program Management
Customer Success
Direct Apply
Posted 16 days ago
ND

Director of Client Success Digital Strategy

National Debt Relief, LLC.AnywhereFull-time
View Job
Compensation$150K - 172K a year

Lead digital transformation initiatives, develop and execute digital strategies, and manage teams to enhance customer engagement and operational efficiency. | Extensive experience in digital platforms, contact center operations, team leadership, and strategic planning, with proven success in digital transformation projects. | Overview The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, maintains a high level of client satisfaction, while also building efficiencies, automation, and processes. This individual will lead a team responsible for developing and executing strategies to enhance customer engagement, optimize operational efficiency, and drive business growth through digital channels. Responsibilities Drive digital innovation and serve as a change agent throughout the organization, developing a clear and compelling digital strategy. Own and monitor the digital-innovation project portfolio. Build, manage, and continue to grow a digital-innovation ecosystem, both internally and externally. Identify new tools (AI, digital, CRM) that can support and enhance our solutions. Qualify and understand the full range of market trends, influences and opportunities relevant to the business, market, and customer base. Understand the challenges and opportunities within both existing and new customer segments. Develop compelling and differentiated digital propositions. Compile case studies to demonstrate our value. Identify new capabilities and/or partnerships required to strengthen capabilities. Implement digital strategy by working with cross-functional partners to map and transition analog processes to digital ones. Be an evangelist - championing the use of digital technology and practices to engender a digital mindset from the top down. Monitor key performance indicators (KPIs) related to customer satisfaction, response time, and resolution rates, and implement strategies to achieve targets. Reviews and develops ways to best leverage our technology and implementation new technology to continue our digital communication with clients. Lead and mentor a team of digital specialists, providing guidance and support to drive performance and foster professional growth. Establish clear goals and performance metrics to measure the effectiveness of digital initiatives. Foster a culture of innovation, collaboration, and continuous improvement within the digital strategy team. Ensure collaboration, knowledge sharing, and digital best practices among partners and colleagues to help establish a robust digital ecosystem. Measure ROI for digital projects, fine-tuning approaches as needed to ensure that we’re investing in the appropriate tools and resources. Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models. Identify, research, and select key third-party suppliers, working in an inclusive relationship capacity to achieve all required outcomes. Own digital client contact - lead and deliver continual improvement and development of the multi-channel/omnichannel proposition. Develop effective, influential relationships internally and externally at all levels. Work with peers and key stakeholders to research, identify and capture new digital products across the business and to provide recommendation and change programs which will deliver improved performance and/or a reduction in costs. Qualifications Education/Experience: Bachelor’s degree in business, marketing, communications, or related field preferred. 10 years of progressively responsible professional experience required in digital strategy, customer experience, marketing, operations, or technology-enabled roles 8 years’ experience launching and implementing digital platforms required. 5 years’ experience leading contact center digital teams (chat and/or email) required. 4 years’ experience leading teams with direct reports. Required Skills/Abilities: Proven leadership of successful digital transformation projects Understanding of core business processes and their associated technical solutions. An innovative and disruptive mindset, constantly looking forward. Proven skills for influencing and collaborating with fellow leaders and senior leaders. Proven experience in digital strategy development and implementation, preferably in a contact center or customer service environment. Strong understanding of digital platforms, including chat, email, social media, and self-service portals. Demonstrated leadership experience, with the ability to inspire and motivate a team to achieve results. Excellent communication and presentation skills, with experience presenting to executive leadership. Analytical mindset with the ability to interpret data and insights to drive strategic decisions. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs. National Debt Relief Role Qualifications: Computer competency and ability to work with a computer. Prioritize multiple tasks and projects simultaneously. Exceptional written and verbal communication skills. Punctuality expected, ready to report to work on a consistent basis. Attain and maintain high performance expectations on a monthly basis. Work in a fast-paced, high-volume setting. Use and navigate multiple computer systems with exceptional multi-tasking skills. Remain calm and professional during difficult discussions. Take constructive feedback. Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $149,500 - $172,000 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see hereFor information about our Applicant Terms, please see here #LI-REMOTE

Digital strategy development
Customer experience management
Content and communication expertise
Direct Apply
Posted 22 days ago
National Debt Relief, LLC.

Director of Product Management (Digital)

National Debt Relief, LLC.AnywhereFull-time
View Job
Compensation$209K - 240K a year

Lead and grow a product management team, define vision and strategy for digital products, drive execution, collaborate cross-functionally, and influence senior leadership. | 10+ years product management experience with 2-3 years managing product managers, strong strategic and technical skills, and experience in consumer-facing digital products. | Overview: We are looking for a Director of Product Management to lead our growing Digital Product team. This role will oversee multiple Product Managers focused on digital enrollment and client servicing experiences. You will set the vision, strategy, and roadmap for digital products that empower consumers to explore, enroll, and succeed in our program—reducing their reliance on traditional phone-based interactions. This is a unique opportunity to scale digital channels at one of the largest debt relief companies in the U.S., while managing a team that drives meaningful outcomes for both the business and the people we serve. Responsibilities: • Lead & Grow a Product Team: Manage and mentor a team of Product Managers, fostering their growth while ensuring alignment with company priorities. • Define Vision & Strategy: Own the product vision for digital enrollment and servicing, setting clear objectives, KPIs, and roadmaps. • Drive Execution at Scale: Partner with engineering, design, and data to deliver high-quality, consumer-grade digital experiences. • Balance Discovery & Delivery: Ensure teams are continuously gathering insights, running experiments, and shipping features that improve conversion, retention, and satisfaction. • Collaborate Cross-Functionally: Build strong partnerships with Marketing, Sales, Operations, Client Success, Compliance, and other teams to drive adoption and alignment. • Measure & Optimize Impact: Define success metrics, monitor performance, and leverage data to iterate and improve. • Influence at the Leadership Level: Act as a thought partner to senior leadership, communicating product vision, progress, and results. Qualifications: Education/Experience : • Bachelors’ degree in a technical discipline (Physics, Applied Mathematics, Statistics, Computer Science, Business, Industrial Engineering or similar) preferred. • 10+ years of product management experience, with at least 2–3 years managing and developing Product Managers Required Skills/Abilities : • Proven success leading digital product teams in consumer-facing tech, fintech, or services. • Strong strategic thinking paired with a bias for action—you can set the vision and roll up your sleeves when needed. • Deep understanding of product discovery, agile methodologies, and experimentation frameworks. • Excellent communication and stakeholder management skills; able to influence executives and cross-functional partners. • Analytical and data-driven, with experience using tools like Datadog, FullStory, GTM, or like inform decisions. Bonuses include: • Experience with React, Next.js, React Native, Mobile Application and/or Salesforce ecosystem • Background in financial services, debt relief, or consumer credit products • Familiarity with funnel optimization, growth product practices, product optimization and self-service enrollment design • Customer-facing positions only: • Clearly explain details about the company's debt settlement program to current clients. • Recall details of calls with clients and to record those details accurately in Salesforce. • De-escalate stressful situations. • Support and de-escalate vulnerable and sometimes difficult clients. National Debt Relief Role Qualifications: • Computer competency and ability to work with a computer. • Prioritize multiple tasks and projects simultaneously. • Exceptional written and verbal communication skills. • Punctuality expected, ready to report to work on a consistent basis. • Attain and maintain high performance expectations on a monthly basis. • Work in a fast-paced, high-volume setting. • Use and navigate multiple computer systems with exceptional multi-tasking skills. • Remain calm and professional during difficult discussions. • Take constructive feedback. • Available for full-time position, overtime eligible if classified non-exempt. Compensation Information: Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $208,500 to $240,000 annually. About National Debt Relief: National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits: National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: • Generous Medical, Dental, and Vision Benefits • 401(k) with Company Match • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation • 12 weeks Paid Parental Leave • Pre-tax Transit Benefits • No-Cost Life Insurance Benefits • Voluntary Benefits Options • ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

Product Management
Digital Product Strategy
Team Leadership
Agile Methodologies
Data-Driven Decision Making
Stakeholder Management
Experimentation Frameworks
Consumer Tech
Fintech
Verified Source
Posted 5 months ago
National Debt Relief, LLC.

Change Enablement Lead

National Debt Relief, LLC.AnywhereFull-time
View Job
Compensation$77K - 89K a year

Lead change initiatives, develop communication and training materials, map and improve business processes, build stakeholder relationships, and track adoption metrics. | 2-3 years experience in change management or related roles, strong communication and stakeholder skills, business process mapping expertise, and familiarity with project management tools. | Overview The Change Enablement Lead will play a pivotal role in establishing a brand-new Change Management Office, building its strategy, tools, and processes from the ground up. This role will lead smaller change initiatives and contribute to larger, enterprise-wide programs, ensuring successful adoption and long-term sustainability of change. Partnering closely with stakeholders across all levels of the organization, the Change Enablement Lead will develop and deliver communication and training strategies, map and improve impacted business processes, and foster a culture that embraces transformation. This is a highly visible position offering the opportunity to influence organizational direction, enhance operational efficiency, and drive business results in a fast-paced, dynamic environment. Responsibilities • Lead smaller change initiatives or key components of larger programs, ensuring alignment with organizational objectives. • Develop and deliver communications, training materials, and job aids to support successful change adoption. • Map and analyze business processes impacted by change, recommending improvements to streamline implementation. • Build and maintain relationships with stakeholders, providing support and guidance to drive buy-in and engagement. • Collaborate with project teams to integrate change management strategies into overall project plans. • Contribute to defining best practices, tools, and methodologies for the new Change Management Office. • Track and report on adoption metrics, feedback, and effectiveness of change initiatives. Qualifications Education/Experience: • Bachelor’s degree in Business Administration, Organizational Development, Communications, Design, or a related field preferred. • Minimum of 2-3 years of experience in change management, organizational development, or related roles, ideally in a fast-paced, dynamic environment. • Proven track record of successfully implementing change initiatives and managing the human side of transformation. • Experience with project management methodologies (e.g., Agile, Waterfall) highly desirable. • Certifications in change management (Prosci, CCMP) or project management (CAPM, ACP) preferred but not required. Required Skills/Abilities: • Exceptional communication skills (verbal, written, and visual), with the ability to tailor messaging to diverse audiences. • Strong interpersonal and stakeholder management skills, with the ability to influence and build trust at all levels. • Proven problem-solving abilities and a proactive, solution-oriented mindset. • Skilled in business process mapping and identifying opportunities for improvement. • Competence with project management tools and methodologies; experience with Monday.com and Jira a plus. • Highly collaborative, adaptable, detail-oriented, and able to work independently in a fast-paced, evolving environment. National Debt Relief Role Qualifications: • Computer competency and ability to work with a computer. • Prioritize multiple tasks and projects simultaneously. • Exceptional written and verbal communication skills. • Punctuality expected, ready to report to work on a consistent basis. • Attain and maintain high performance expectations on a monthly basis. • Work in a fast-paced, high-volume setting. • Use and navigate multiple computer systems with exceptional multi-tasking skills. • Remain calm and professional during difficult discussions. • Take constructive feedback. • Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $77,000 to $88,500 annually. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: • Generous Medical, Dental, and Vision Benefits • 401(k) with Company Match • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation • 12 weeks Paid Parental Leave • Pre-tax Transit Benefits • No-Cost Life Insurance Benefits • Voluntary Benefits Options • ASPCA Pet Health Insurance Discount • Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see hereFor information about our Applicant Terms, please see here #LI-REMOTE #LI-KC1

Change Management
Process Mapping
Stakeholder Management
Communication
Training Development
Project Management
Business Process Improvement
Agile
Waterfall
Monday.com
Jira
Verified Source
Posted 6 months ago
National Debt Relief, LLC.

Change Enablement Lead

National Debt Relief, LLC.AnywhereFull-time
View Job
Compensation$77K - 89K a year

Lead change initiatives, develop communication and training materials, map and improve business processes, build stakeholder relationships, and track adoption metrics. | 2-3 years experience in change management or related roles, strong communication and stakeholder skills, business process mapping expertise, and familiarity with project management tools. | Overview: The Change Enablement Lead will play a pivotal role in establishing a brand-new Change Management Office, building its strategy, tools, and processes from the ground up. This role will lead smaller change initiatives and contribute to larger, enterprise-wide programs, ensuring successful adoption and long-term sustainability of change. Partnering closely with stakeholders across all levels of the organization, the Change Enablement Lead will develop and deliver communication and training strategies, map and improve impacted business processes, and foster a culture that embraces transformation. This is a highly visible position offering the opportunity to influence organizational direction, enhance operational efficiency, and drive business results in a fast-paced, dynamic environment. Responsibilities: • Lead smaller change initiatives or key components of larger programs, ensuring alignment with organizational objectives. • Develop and deliver communications, training materials, and job aids to support successful change adoption. • Map and analyze business processes impacted by change, recommending improvements to streamline implementation. • Build and maintain relationships with stakeholders, providing support and guidance to drive buy-in and engagement. • Collaborate with project teams to integrate change management strategies into overall project plans. • Contribute to defining best practices, tools, and methodologies for the new Change Management Office. • Track and report on adoption metrics, feedback, and effectiveness of change initiatives. Qualifications: Education/Experience: • Bachelor’s degree in Business Administration, Organizational Development, Communications, Design, or a related field preferred. • Minimum of 2-3 years of experience in change management, organizational development, or related roles, ideally in a fast-paced, dynamic environment. • Proven track record of successfully implementing change initiatives and managing the human side of transformation. • Experience with project management methodologies (e.g., Agile, Waterfall) highly desirable. • Certifications in change management (Prosci, CCMP) or project management (CAPM, ACP) preferred but not required. Required Skills/Abilities: • Exceptional communication skills (verbal, written, and visual), with the ability to tailor messaging to diverse audiences. • Strong interpersonal and stakeholder management skills, with the ability to influence and build trust at all levels. • Proven problem-solving abilities and a proactive, solution-oriented mindset. • Skilled in business process mapping and identifying opportunities for improvement. • Competence with project management tools and methodologies; experience with Monday.com and Jira a plus. • Highly collaborative, adaptable, detail-oriented, and able to work independently in a fast-paced, evolving environment. National Debt Relief Role Qualifications: • Computer competency and ability to work with a computer. • Prioritize multiple tasks and projects simultaneously. • Exceptional written and verbal communication skills. • Punctuality expected, ready to report to work on a consistent basis. • Attain and maintain high performance expectations on a monthly basis. • Work in a fast-paced, high-volume setting. • Use and navigate multiple computer systems with exceptional multi-tasking skills. • Remain calm and professional during difficult discussions. • Take constructive feedback. • Available for full-time position, overtime eligible if classified non-exempt. Compensation Information: Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $77,000 to $88,500 annually. About National Debt Relief: National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Benefits: National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: • Generous Medical, Dental, and Vision Benefits • 401(k) with Company Match • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation • 12 weeks Paid Parental Leave • Pre-tax Transit Benefits • No-Cost Life Insurance Benefits • Voluntary Benefits Options • ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE #LI-KC1

Change Management
Business Process Mapping
Stakeholder Management
Communication
Training Development
Project Management
Agile
Jira
Monday.com
Verified Source
Posted 6 months ago

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