MSC Industrial Supply Co.

Provide on-site customer service, maintain inventory levels, repair vending equipment, and support solutions growth. | High school diploma, inventory management or customer service experience, valid driver's license, ability to lift 50 lbs, and willingness to travel. | BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19868 Employment Type :Full Time Job Category :Vending Management Work Location : Durham, NC Brief Position Summary The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through solutions by providing on-site customer service support including order replenishment, product put away, Lean (6S), maintaining solutions equipment etc. This role will partner with sales and business development teams to drive incremental revenue and growth through solutions. DUTIES And RESPONSIBILITIES • Drives MSC customer loyalty through the support and promotion of solutions. • Supports and collaborates with MSC customer solutions and sales associates through execution of CARE program. • CARE is defined as Clean, Arrange, Relationships, Exceed Expectations and includes. • Maintains 6S appearance of all solutions equipment. • Daily logging of activity in SFDC • Ensures appropriate stock levels min/max are maintained. • Unpacks, receives, puts away product at all solution points of use. • Connects with customer contact to ensure retention of solution. • Drives product expansion through spot buy and incremental solution growth. • Lead focus of 100% safety compliance for VMIS team • Repair and maintain vending solution equipment to company standards. • Recommend Opportunities for Solutions / Spot Buy Growth to Sales Associate and Sales Management while documenting this information within SFDC accordingly. • Responsible for supporting shared profitability improvement goals and objectives within assigned accounts. • Maintain knowledge of all inventory management solutions. • Establish productive, professional relationships with key personnel in assigned customers. • Maintain high customer satisfaction ratings that meet company standards. • Utilizes routing software tools to adhere to planned schedule as well as document daily activities. • Maintain daily time keeping utilizing MSC approved time management applications. • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC?s vision and unity of purpose. • Participation in special projects and performs additional duties as required. EDUCATION and EXPERIENCE: • A High School Diploma or the equivalent is required. • Inventory Management or Customer Service experience preferred. • Relevant Military experience a plus. SKILLS: • Great customer service required. • Excellent verbal and written communications skills required. • Computer literacy and proficiency in Microsoft office applications required. • Excellent time management and organizational skills required. OTHER REQUIREMENTS: • A valid driver's license is required. • Position requires over 80% of daily travel within assigned territory. • Occasional overnight travel will be required. • Ability to lift up to 50 lbs. required. • Ability to consistently walk, lift, bend, stretch, stand for long periods of time is required. • Must be willing to adhere to customer safety and use of Personal Protective Equipment (PPE) protocol. • This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI). Compensation starting at $19-20 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Manage and grow relationships with government/public sector clients, develop strategic business plans, analyze client data, and deliver tailored solutions. | Requires senior account management experience, analytical skills, knowledge of government/public sector markets, and proficiency in CRM tools like Salesforce. | MSC Industrial Supply Co. (NYSE: MSM) is a trusted North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services with a portfolio of over 2 million products. With more than 80 years of industry expertise, MSC is dedicated to enhancing customer productivity, profitability, and growth through inventory management and supply chain solutions. Backed by a team of 7,000+ associates, MSC partners with customers across industries to optimize operations and drive results. Our mission is to empower businesses to excel today and innovate for a more productive tomorrow. For additional details, visit mscdirect.com. Role Description As a Key Account Manager focusing on Government and Public Sector clients, you will manage and grow relationships with key accounts, ensuring their needs are met through tailored solutions. Day-to-day responsibilities include developing strategic business plans, delivering exceptional customer service, analyzing client data to identify opportunities. The role is also required to build key customer relationships, develop new accounts, identify business opportunities within the Government / Public Sector Vertical, negotiates and closes business deals. This is a full-time, remote role, based in St. Louis, MO, requiring proactive engagement to support client success and drive organizational goals, and will be responsible for $1M - $3M in annual sales revenue. Qualifications • Must be based in the St. Louis metropolitan area territory. • Strong Account Management and Key Account handling experience, with a proven ability to build and maintain meaningful relationships with clients. • Exceptional Analytical Skills, with the ability to interpret client data and develop actionable business insights. • Maintain extensive knowledge of current market conditions in the Government / Public Sector segment. • Proficiency in Business Planning, with a focus on creating strategic plans and achieving measurable outcomes. • Excellent Customer Service skills and a commitment to delivering value to government or public sector clients. • Collaborate with other Managers, Program Mangers, and Team Manager to increase sales opportunities and maximize sales revenue. • Proven experience with government and/or public sector accounts is a plus. • Demonstrates knowledge of Public Sector customers within their assigned areas in regard to the current market climate. Can make informed inferences about Public Sector customer needs based on understanding of the market or competitors. • Tailor presentations and commercial insight specific to customers specific requirements, agency culture and contacts personality. Match contacts personality and deliver relevant messaging based on current purchasing needs and compliance requirements. • Mandatory usage of our Customer Relationship Management (CRM) tool Salesforce.com (SFDC) and adherence to prescribed actions under the company's Sales Management Standards. • Must be a Government / Public Sector Subject Matter Expert (SME) for all solutions, programs, and company contracts. Team with other company SMEs to deliver expertise and value relevant to specific categories of products and solutions. • Research and comprehend industry trends that will impact customer. Become very knowledgeable and recognized as a Trusted Advisor on the industries served by our customers and how MSC can partner with them to deliver better results. • Professional development training will be completed in a timely manner as assigned. Examples include account planning, company supported training or SFA training. • Develop and maintain relationships with contacts that are users, influencers, and decision makers. KPS will develop and maintain relationships with numerous contacts across different functional departments in each account. • Strong communication, organizational, and problem-solving skills. • Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience. • 2 years of successful industry experience. Government / Public Sector sales is preferred. • Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience.

Facilitate Lean Kaizen events, drive process improvements, and train staff to foster a culture of operational excellence. | Requires a bachelor's degree and minimum two years of Lean, Six Sigma, or related methodologies, along with strong communication and organizational skills. | BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19845 Employment Type :Full Time Job Category :Engineering Work Location :Atlanta, GA (Whse) Brief Position Summary The Continuous Improvement Specialist is responsible for developing, planning, and executing effective and efficient quality, and continuous improvement events while balancing potential risks, costs, and improvements. They partner with all departments to build a culture of operational excellence and guide the development and improvement of processes that will streamline activities while increasing the quality of outputs. Duties And Responsibilities • Facilitate multiple Lean Kaizen events, driving the cross-functional team to implement change resulting in streamlined processes. • Instill the Continual Improvement/Lean Kaizen approach of breakthrough improvements throughout the MSC organization. • Proactively drives change and process improvements across all functional areas. • Work with MSC leadership to identify areas for Lean Kaizen events, establish goals and objectives for each event, create project charter and select cross functional team members and leaders. • Participate in development of Continual Improvement/Lean training materials & curriculum. • Help functional area associates periodically review their business (key performance measures, major accomplishments and significant issues & challenges) and identify improvement opportunities. • Deliver/Present the Continual Improvement/Lean training courses to all levels of the organization, including MSC's management team; trains and educates leadership and associates on the purpose, value and application of Continual Improvement tools. • Support and facilitate the development of the Continual Improvement/Lean initiative and cascading the methodology throughout MSC. • Drives associates to establish and track/monitor business performance metrics to measure results and ensure continuous, sustainable improvement occurs across MSC processes. • Help associates measure results of implemented improvements and communicates successes, along with identifying training needs and resources required to support continuous improvement activities. • Participate in the identification and implementation of new tools, technology and strategies to help promote continuous improvement within MSC. • Provide and coordinate training on the use and application of various Lean tools/techniques. • Assist associates in establishing and refining performance scorecards, including performance measures, drivers and influences along with establishing performance standards and improvement targets. • Ensure Business Owners complete all tasks by acting as liaison for the Continual Improvement team and related cross-functional areas. • Identify and incorporate external best practices into MSC's Continual Improvement/Lean initiative. • Perform data analysis, prep work and follow through on all open action items required to successfully facilitate a Lean Kaizen event. • Responsible for coordinating and participating in 30, 60, 90-day 6 month and 1 year follow-up meetings for each event to ensure action items are completed and improvements are realized and maintained. • Communicate cross-functionally at all levels within the company, including senior management. • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. • Participation in special projects and performs additional duties as required Qualifications What You Need: • A bachelor's degree in business, engineering or equivalent experience is required. • Minimum two years of Lean, Six Sigma, project management, training, and/or other related methodologies. • Excellent presentation/oral and written communications skills required. • Strong interpersonal skills required. • Excellent organizational and time management skills are required. • Computer literacy and proficiency in MS Word, MS Excel, MS PowerPoint, MS Visio Bonus Points If You Have • Experience in a distribution environment is preferred. Other Requirements • A valid driver's license may be required. • Position requires up to 20% travel • This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”) Compensation starting at $56280 - $85233 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.