MSC Industrial Supply Co.

Compensation

Full Description

Company Description MSC Industrial Supply Co. (NYSE: MSM) is a trusted North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services with a portfolio of over 2 million products. With more than 80 years of industry expertise, MSC is dedicated to enhancing customer productivity, profitability, and growth through inventory management and supply chain solutions. Backed by a team of 7,000+ associates, MSC partners with customers across industries to optimize operations and drive results. Our mission is to empower businesses to excel today and innovate for a more productive tomorrow. For additional details, visit mscdirect.com. Role Description As a Key Account Manager focusing on Government and Public Sector clients, you will manage and grow relationships with key accounts, ensuring their needs are met through tailored solutions. Day-to-day responsibilities include developing strategic business plans, delivering exceptional customer service, analyzing client data to identify opportunities. The role is also required to build key customer relationships, develop new accounts, identify business opportunities within the Government / Public Sector Vertical, negotiates and closes business deals. This is a full-time, remote role, based in St. Louis, MO, requiring proactive engagement to support client success and drive organizational goals, and will be responsible for $1M - $3M in annual sales revenue. Qualifications • Must be based in the St. Louis metropolitan area territory. • Strong Account Management and Key Account handling experience, with a proven ability to build and maintain meaningful relationships with clients. • Exceptional Analytical Skills, with the ability to interpret client data and develop actionable business insights. • Maintain extensive knowledge of current market conditions in the Government / Public Sector segment. • Proficiency in Business Planning, with a focus on creating strategic plans and achieving measurable outcomes. • Excellent Customer Service skills and a commitment to delivering value to government or public sector clients. • Collaborate with other Managers, Program Mangers, and Team Manager to increase sales opportunities and maximize sales revenue. • Proven experience with government and/or public sector accounts is a plus. • Demonstrates knowledge of Public Sector customers within their assigned areas in regard to the current market climate. Can make informed inferences about Public Sector customer needs based on understanding of the market or competitors. • Tailor presentations and commercial insight specific to customers specific requirements, agency culture and contacts personality. Match contacts personality and deliver relevant messaging based on current purchasing needs and compliance requirements. • Mandatory usage of our Customer Relationship Management (CRM) tool Salesforce.com (SFDC) and adherence to prescribed actions under the company's Sales Management Standards. • Must be a Government / Public Sector Subject Matter Expert (SME) for all solutions, programs, and company contracts. Team with other company SMEs to deliver expertise and value relevant to specific categories of products and solutions. • Research and comprehend industry trends that will impact customer. Become very knowledgeable and recognized as a Trusted Advisor on the industries served by our customers and how MSC can partner with them to deliver better results. • Professional development training will be completed in a timely manner as assigned. Examples include account planning, company supported training or SFA training. • Develop and maintain relationships with contacts that are users, influencers, and decision makers. KPS will develop and maintain relationships with numerous contacts across different functional departments in each account. • Strong communication, organizational, and problem-solving skills. • Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience. • 2 years of successful industry experience. Government / Public Sector sales is preferred. • Proficient in Microsoft Word, Excel and PowerPoint, Salesforce.com experience.