monday.com

The Human Resources Manager will oversee the people strategy and employee experience at the Denver site, promoting company culture and ensuring alignment with global People processes. This role involves supporting onboarding and off-boarding, planning site events, and implementing wellness programs. | Candidates should have a Bachelor’s degree in Human Resources or a related field and at least 4 years of HR experience, preferably in a global technology company. Strong communication, multitasking, and project management skills are essential for success in this role. | Description We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We are looking for a Human Resources Manager to oversee the people strategy and employee experience of our Denver site. This role will provide crucial support to maintain a healthy workplace culture and ensure alignment with global People processes. The position is ideal for someone who thrives in a fast-paced, dynamic environment, where they can shape the people-related aspects of the business. About The Role Culture Building: Promote company culture by developing initiatives that align with the organization's values and foster collaboration and inclusiveness Leadership Collaboration: Support and execute people-related strategies including annual processes Onboarding & Off-Boarding: Ensure smooth onboarding for new hires and off-boarding for employees leaving the company Employee Experience: Plan and execute site events and activities from A-Z, such as holiday events, happy hours, celebratory toasts, lectures and more Policy Implementation: Enforce People policies and procedures, ensuring alignment with both local regulations and global corporate guidelines Employee Wellness & Programs: Implement wellness programs and support other People-led initiatives aimed at improving team dynamics and employee well-being Internal Communications: Communicate internal events, company initiatives, and ongoing activities to ensure employees are well-informed Global Collaboration: Collaborate with the People functions and Regional People Partners with workforce planning, recruiting, employee engagement, training, and development needs to ensure cultural alignment Candidate Experience: Greet candidates for onsite interviews and ensure they have a positive experience from the moment they arrive Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field 4+ years of experience in HR, ideally in a global technology company Excellent communication skills, with a customer-centric approach and the ability to work with diverse teams Collaborator and a team player - an inclusive mindset and ability to build great relationships at all levels of the organization Strong multitasking and organizational skills with an ability to prioritize and meet short deadlines Project management skills to handle multiple office operations and HR tasks simultaneously Please note this is a hybrid role working 3 days per week in our Denver office. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $100,000 - $125,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. Social Title None Social Description None Our Team None Position Type None

The Senior Customer Success Team Manager will lead a team of Customer Success Managers focused on the Mid-market segment, driving retention and growth. Responsibilities include setting the vision, creating processes, and collaborating with cross-functional partners to ensure customer success. | Candidates should have over 5 years of experience in Customer Success roles, with at least 2 years in a senior capacity. Experience with Mid-market HT customers and the ability to manage executive relationships is essential. | Description Our Customer Success team is growing rapidly, and we are looking for a Senior Team Manager to expand and manage a group of Mid-market HT CSMs! This individual will help drive Monday.com's success and customer retention. The Team Lead of MM HT CS will be responsible for setting the vision, creating processes and best practices, and maintaining deep relationships with cross-functional partners, all to ensure the successful retention and growth of our MM Customers. Please note this is a hybrid role in our NYC office. About The Role In this role, you’ll be leading a team of Customer Success Managers who own our MM segment. You will be responsible for growing and developing the team by providing expert-level CS knowledge, coaching, training, and creating overall process improvement. You will drive the day-to-day execution to exceed the business retention and growth targets of monday.com. Create and identify strategies to proactively address risks and opportunities related to adoption, engagement, and, most importantly, retention. Collaborate on account plans and reviews with Account Managers, Managing Directors, and Customer Success Managers to identify opportunities to increase customer value Participate and lead key items on our weekly, monthly, and quarterly business reviews with cross-functional partners in the business to highlight risks, opportunities, and progress around key initiatives on our Customer Success roadmap Own the retention forecast of our Strategic customers, reporting risks and their mitigation status weekly. Collaborate with Customer Success leadership and teams to build, execute, and refine the Customer Success roadmap Requirements 5+ years of experience in CSM roles (2+ as a Senior CSM / Principal) Must have experience in working with MM HT customers, managing executive relationships, along with end-user relationships Experience in working with CS tools, along with rolling these tools out to teams Ability to prioritize and multitask while maintaining urgency, thoughtfulness, and poise under pressure while keeping an eye on the KPIs and success metrics for customers and our business Analytical Skills: High-level data analysis, synthesis, and reporting capabilities. Experience carrying a retention or growth target Some travel included for customer visitation Past sales experience is a plus Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Social Title None Social Description None Our Team None Position Type None

As a Technical Support Engineer, you will manage complex end user support cases and work closely with enterprise customers to resolve issues. You will also help build systems and processes to manage tasks from report to completion. | Candidates should have 2+ years of experience in technical support or a similar role, preferably with B2B and SaaS products. Strong understanding of web applications, REST APIs, and excellent communication skills are essential. | Description We are looking for a Technical Support Engineer to join our new team in our Atlanta office! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. As a Technical Support Engineer, you will use critical thinking and problem solving skills to manage complex end user support cases. Team members in this role will have expert level knowledge of monday.com and the intricacies of complex workflows, integrations, automations, issue resolution, APIs, reporting tools, and more. You will work closely with our enterprise customers and partner with internal teams to resolve the most complex issues. About The Role You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems. Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels Manage and solve assigned cases by providing the best support solution given the client needs Investigate the root cause of issues by isolating the problem, searching application logs, and utilizing developer tools (Chrome Dev Tools, monitoring systems, database commands) Reference technical documentation and aid in building technical internal knowledge base content where gaps may be present Work closely with business and engineering teams to ensure transparent communication and efficient issue resolution Develop regular reports to understand the health and quality of our platform Requirements 2+ years of experience in technical support, technical account management or similar role; B2B and SaaS product is preferable Experience with inspecting and diagnosing web-applications and/or mobile applications Strong understanding of and experience with REST APIs and/or GraphQL API Knowledge of Single Sign-on including OAuth, SAML, and SCIM Ability to reproduce customer issues, perform initial triage and file bugs with Engineering Commitment and strong drive to provide delightful customer experiences and the tenacity to drive issues to resolution Excellent interpersonal skills and multitasking abilities Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws Social Title None Social Description None Our Team The Customer Experience Team is the frontline advocates, cultivating relationships and empowering teams to fulfill their goals and thrive. By being the true experts of the monday.com platform, we are able to provide a unique level of support and inspiration to our users. We are an energetic, empathetic and passionate team that enjoys teamwork, helping others, and taking on new challenges in this fast-paced environment. Position Type None

Engage customers through various channels to deliver exceptional service and drive retention. Support commercial growth by leveraging product expertise and leading strategic discovery sessions. | Candidates should have 2+ years of experience in a Customer Success B2B SaaS role and be comfortable working with multiple customer engagements simultaneously. A proactive approach and strong communication skills are essential for success in this role. | Description Be Part of Something Transformative This is a unique opportunity to join a new and innovative team within the Tech Touch organization at monday.com, where you’ll help shape the future of how we drive growth retention at scale for SMB accounts. The Retention Team is built of product experts focused on driving gross retention by delivering exceptional experiences and guiding customers to discover and adopt high-impact use cases that turn product potential into real-world outcomes. Our team is actively being built—we’re laying the foundation for what a world-class, scalable retention function looks like within monday.com’s new Tech Touch organization. We’re redefining proactive customer engagement with a mix of AI-powered insights, human connection, and fast experimentation and we’re looking for highly skilled, curious, adaptable and customer-obsessed people to join us on that journey. This is not a typical Customer Success role. You won’t own a fixed book of customers. Instead, you’ll be part of a brand-new team with a unique mission: to deliver impactful customer experiences at scale to support long-term retention. About The Role What You’ll Do Deliver Exceptional Customer Service and Drive Retention: Engage customers through inbound tickets and targeted outreach via chat, email, calls, and video. Combine fast, high-quality support with consultative, value-driven conversations to remove blockers, boost adoption, and help users realize long-term value from monday.com. Support Commercial Growth Through Product Expertise: Leverage your deep product knowledge to help customers discover impactful new ways to use monday.com. Contribute directly to revenue growth through upsell and cross-sell—not by hitting sales targets, but by building trust, guiding adoption, and enabling long-term success. Lead Purposeful Discovery to Unlock Real Impact: Go beyond surface-level conversations by running thoughtful, strategic discovery sessions. Quickly uncover what matters most to your customers and use those insights to guide them toward meaningful, tailored solutions with monday.com. Build & Present Strategic Use Cases: Help customers visualize success by designing and presenting clear, relevant workflows and use cases that map directly to their needs. Contribute to Building the Team and Function: As a core member of a small, agile team, you’ll help shape our playbook, test new retention approaches, and lead cross-functional projects that support the team’s growth and structure. Support Scaled Engagement Initiatives: Take part in and occasionally lead digital engagement initiatives such as CS Office Hours, webinars, or targeted campaigns. Requirements What We’re Looking For You have 2+ years of experience in a Customer Success B2B SaaS role, ideally supporting SMB or mid-market customers at scale. You’re experienced in working across many customer engagements simultaneously, identifying needs quickly, and delivering value through targeted, high-impact interactions rather than long-term account management. You demonstrate a proactive approach, are comfortable in fast-paced, dynamic environments, and can adapt quickly as priorities shift, all while staying focused on delivering value. You have hands-on experience working with SaaS products and feel comfortable navigating technical tools, settings, and workflows. You pick up new systems quickly and can understand product behavior in order to support and guide customers effectively. You’re data-driven and systems-savvy, confident using CRM tools and product data to inform your decisions and strategies. You’re a clear, confident communicator who builds trust quickly with customers. You know how to make users feel heard, supported, and confident in their journey, translating needs into meaningful actions that drive retention, adoption, and long-term value. Eager to Learn and Grow, you’re curious, open-minded and seek out opportunities to learn and develop. You thrive in a global environment, you know how to collaborate well across cultures and regions. You're a strong team player who actively supports team goals, shares knowledge, and contributes to a smooth, aligned way of working. You have strong written and verbal communication in English, you can communicate clearly, professionally, and empathetically with customers and colleagues around the world. Why Join Us? This is a rare opportunity to help shape a brand-new function within a fast-growing, globally recognized company. monday.com is a top-rated SaaS platform with a massive and loyal customer base, known for its innovation, product excellence, and customer-centric culture. From cutting-edge CX technologies to a culture of constant learning, this is the place to help build the future of how customers experience monday.com. For New York City-based hires only: Compensation Range: $82,000-$95,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Social Title None Social Description None Our Team None Position Type None

The Customer Marketing Lead will define and execute marketing strategies focused on customer expansion and revenue growth across the Americas region. This role involves developing targeted marketing campaigns, mentoring a team, and collaborating with sales and customer success leadership to drive product adoption and retention. | Candidates should have over 7 years of experience in customer marketing or related fields, with a proven track record in driving customer expansion and revenue growth. Strong analytical skills and experience in the North American B2B SaaS market are essential, along with leadership capabilities. | Description monday.com is seeking a strategic and commercially-minded Customer Marketing Lead to spearhead our customer expansion and revenue growth programs across our Americas region: North America (NAM) and Latin America (LATAM). This is a pivotal leadership role focused on unlocking value and driving deeper investment from our current customers. You will define and execute marketing strategies that increase product adoption, facilitate upsell/cross-sell opportunities, and bolster retention, directly impacting our Net Revenue Retention (NRR). If you are passionate about using marketing to drive post-sale revenue and building teams in a fast-paced B2B SaaS environment, we want to hear from you. Please note that this is a hybrid position of 3 days/week in our NYC office. About The Role Expansion Strategy Leadership: Define, own, and execute a comprehensive post-sale marketing strategy laser-focused on customer expansion (upsell and cross-sell) for the region, with a targeted focus on driving decision-maker level relationships within our customer base Expansion Program Development: Design and launch targeted, scalable marketing campaigns aimed at the customer base to drive adoption of new features, introduce new products (cross-sell), and encourage upgrades to higher-tier plans (upsell). Utilize email, in-app messaging, webinars, and customer events to achieve these goals Team Building & Mentorship: As a team leader, you will be responsible for mentoring and guiding customer marketing efforts, with the remit to hire and develop a team in the upcoming year to support regional growth and scale our impact Cross-Functional Commercial Partnership: Serve as a key strategic partner to the NAM and LATAM Sales, Account Management, and Customer Success leadership to proactively identify and build marketing plays to capitalize on expansion opportunities and ensure marketing activities are directly contributing to the expansion sales pipeline Data-Driven Revenue Focus: Establish and own the KPIs for customer expansion marketing, with a primary focus on driving pipeline for the expansion sales team, increasing Net Revenue Retention (NRR), and tracking product adoption metrics. Provide regular, data-driven insights to leadership to demonstrate ROI and inform future investments Voice of the Customer for Growth: Act as the primary "voice of the customer" for the region. Systematically gather, synthesize, and champion customer feedback to inform product roadmap, service enhancements, and to uncover signals for potential expansion opportunities Cultivate Advocates to Support Growth: Identify and nurture key customer champions to support expansion and new business goals through case studies, testimonials, and referrals. While expansion is the primary goal, building a strong advocacy base is a key enabler of long-term success Requirements 7+ years of experience in customer marketing, demand generation, or revenue marketing, with a clear focus on post-sale programs Proven track record of developing and executing marketing programs that measurably drive customer expansion, upsell/cross-sell revenue, and increase Net Revenue Retention (NRR) Significant, demonstrable experience focused on the North American B2B SaaS market is required. Experience with or exposure to the LATAM market is a strong plus Prior experience in a leadership or mentorship capacity, with a passion for developing talent and building high-performing teams Strong analytical skills with demonstrable experience using data to inform strategy, segment customers, and measure ROI; proficiency with CRM (e.g., Salesforce), marketing automation (e.g., HubSpot, Marketo), and BI tools (e.g., Looker, Tableau) Deep understanding of the B2B SaaS customer lifecycle and experience creating targeted, multi-channel campaigns for an existing customer base Exceptional communication, presentation, and senior stakeholder management skills Visa sponsorship for this role is currently not available. For New York City-based hires only: Compensation Range: $140,000-$175,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Lead and develop a team of Customer Success Managers to drive retention and growth of mid-market customers through strategic planning, process improvement, and cross-functional collaboration. | 5+ years in CSM roles with at least 2 years in senior/principal positions, experience managing mid-market HT customers and executive relationships, strong analytical skills, and ability to manage retention/growth targets. | Description Our Customer Success team is growing rapidly, and we are looking for a Team Lead to expand and manage a group of Mid-market HT CSMs! This individual will help drive Monday.com's success and customer retention. The Team Lead of MM HT CS will be responsible for setting the vision, creating processes and best practices, and maintaining deep relationships with cross-functional partners, all to ensure the successful retention and growth of our MM Customers. Please note this is a hybrid role in our NYC office. About The Role In this role, you'll be leading a team of Customer Success Managers who own our MM segment. You will be responsible for growing and developing the team by providing expert-level CS knowledge, coaching, training, and creating overall process improvement. • You will drive the day-to-day execution to exceed the business retention and growth targets of monday.com. • Create and identify strategies to proactively address risks and opportunities related to adoption, engagement, and, most importantly, retention. • Collaborate on account plans and reviews with Account Managers, Managing Directors, and Customer Success Managers to identify opportunities to increase customer value • Participate and lead key items on our weekly, monthly, and quarterly business reviews with cross-functional partners in the business to highlight risks, opportunities, and progress around key initiatives on our Customer Success roadmap • Own the retention forecast of our Strategic customers, reporting risks and their mitigation status weekly. • Collaborate with Customer Success leadership and teams to build, execute, and refine the Customer Success roadmap Requirements • 5+ years of experience in CSM roles (2+ as a Senior CSM / Principal) • Must have experience in working with MM HT customers, managing executive relationships, along with end-user relationships • Experience in working with CS tools, along with rolling these tools out to teams • Ability to prioritize and multitask while maintaining urgency, thoughtfulness, and poise under pressure while keeping an eye on the KPIs and success metrics for customers and our business • Analytical Skills: High-level data analysis, synthesis, and reporting capabilities. • Experience carrying a retention or growth target • Some travel included for customer visitation • Past sales experience is a plus Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $165,000 - $230,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations

The Project Delivery Manager will manage high-complexity projects from initiation through delivery to closure, coordinating with cross-functional teams to meet project requirements. Responsibilities include managing customer expectations, project scope, and resources, as well as developing and communicating project status to stakeholders. | Candidates should have a minimum of 3-5 years of Professional Services experience, preferably in a project management role within B2B SaaS. Strong project management skills, the ability to articulate technical topics to non-technical audiences, and superb communication skills are essential. | Description We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration The monday.com team is looking for a Project Delivery Manager to join the Professional Services team in NYC to work with our global customers. About The Role The Project Delivery Manager will manage high-complexity projects from initiation through delivery to closure. In this role, you will coordinate with cross-functional teams to complete unique projects according to scope. You'll be responsible for developing and maintaining relationships with clients to understand & enable execution of their requirements for a successful implementation project or for a custom use case design project. Develop and manage project plans to deliver technical and consultative services to our largest enterprise clients. Manage customer expectations, project scope, and resources needed to successfully deliver to customers’ needs. Coordinate technical and non-technical resources across our internal and partners organization to ensure fulfillment of project requirements Develop and communicate project status, risks and issues to all levels of stakeholders, both internal and external, ranging from technical staff to executives Manage customer escalations, coordinating with customers and monday.com stakeholders (e.g., executive team, sales, technical account managers, etc.) Manage billing and admin related aspects of projects including generating sales order, providing monthly invoices, providing status updates to clients on resource utilization, and monitoring accurate logging of time from all assigned internal resources Be accountable for reliable and repeatable delivery processes, metrics and operational procedures Actively lead and/or participate in internal projects to improve Professional Services projects. Develop a foundational knowledge of monday.com product & stay up to date with key releases Requirements Minimum 3-5 years of Professional Services experience - preferably in a project management role Experience in B2B SaaS as technical customer success / professional service / implementation manager / technical project management / technical account management / technological consulting, specifically within implementation of complex products. Demonstrates progressive experience with project management and leadership Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Experience in leading projects involving hands-on implementation and management of multiple resources. Strong project management skills to keep projects on-track and manage complex customer engagements. Ability to clearly articulate technical topics to a non-technical audience General understanding of APIs (RESTful, GraphQL) and other integration methods (make.com) is beneficial Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt Strong customer-facing and presentation skills with the ability to establish credibility with executives BA or BS degree preferred What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, and bonus potential. An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $110,000 - $135,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Lead and execute B2B content marketing strategies, create sales and marketing content, collaborate with sales and marketing teams, and optimize content performance. | 4+ years B2B SaaS content marketing experience, strong writing and collaboration skills, ability to present to executives, and some travel flexibility. | Description We’re looking for a strategic and creative Senior Content Marketing Manager to join our content marketing team and lead initiatives across the B2B landscape of our business. In this role, you’ll work closely with marketing leadership to shape and execute content strategies that drive awareness, engagement, and pipeline growth. As a key partner to our sales, brand, product marketing and demand generation teams, you’ll create high-impact content for lead generation campaigns, email nurtures, branded collateral and more. You’ll have a strong understanding of the B2B buyer journey and experience crafting compelling narratives that speak to decision-makers across industries. Please include a portfolio/writing sample with application. Note this is a hybrid position of 3 days/week in our NYC office. Why monday.com? monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success. About The Role Develop and execute B2B content strategies in partnership with marketing leaders Create and manage a range of content including sales collateral, brochures, email campaigns, and thought leadership Support integrated campaigns with strategic content tailored to funnel stage and buyer persona Collaborate with sales to produce high-converting copy for outreach, presentations, and services materials Leverage data and feedback to optimize content performance and inform future strategy Requirements 4+ years of content marketing experience in a B2B SaaS environment Proven track record of creating content that drives business results and supports sales teams Strong collaboration skills and experience working cross-functionally with marketing and sales teams globally Adept at interviewing, with a talent for asking questions that reveal meaningful responses Exceptional writing skills, with the ability to craft clear, engaging, and impactful content Experience leveraging AI tools to streamline content creation and enhance efficiency Executive presence and confidence in presenting key findings to large teams Ability to travel at times for case study interviews and customer events in the U.S What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $115,000-$130,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

The Billing Specialist will handle customer invoicing, maintain billing accounts, and ensure data integrity. This role also supports the AR & Collection team with billing reconciliations. | Candidates should have 2+ years of experience in a significant AR/Billing role within a global high-tech company, preferably in SaaS. Experience with ERP systems and Salesforce is advantageous, along with strong Excel skills and attention to detail. | Description monday.com is looking for a NYC-based Billing Specialist to join our expanding global Finance department. In this role, you will be responsible for accurate and timely customer invoicing, regular maintenance of billing accounts, and customer data integrity in our systems. This position also supports the AR & Collection team in their activities, handling various billing reconciliations. Please note that this is a hybrid position of 3 days/week in our NYC office. About The Role Handle customer invoicing in our ERP system Take part in the company’s monthly Order-to-Cash cycle, ensuring timely sales order processing Process internal requests for customer data changes Register and reconcile collection from customers Align Accounts Receivable aging reports and related deliverables Research and resolve customer accounts discrepancies Ongoing communication with customers, sales reps, business operations, customer success and AR/collection teams. Contribute to the team’s mission to improve data flows, optimize our processes, and ensure accounting output is accurate. Requirements 2+ years of experience as an AR/Billing significant role, as part of the finance team, in a Global high-tech company (SAAS - an advantage) Experience with ERP environment - must (Netsuite – an advantage) Experience with Salesforce - an advantage Experienced with Excel Exceptional attention to details and ability to multitask Exceptional business partnering skills, with demonstrated ability to work cross functionally and at various levels within a company Team player with a proactive approach Ability to manage routine tasks repeatedly and identify improvement opportunities Service-oriented Ability to learn quickly and keep up in an ever-changing environment Ability to follow directions, meet strict deadlines, and work independently Excellent communication and organizational skills What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuting Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, Denver, London, Paris, Warsaw, Munich, São Paulo, Sydney, and Singapore Please note that this is a hybrid position of 3 days/week in our NYC office. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $65,000 - $85,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations #BI-Hybrid Social Title None Social Description None Our Team None Position Type None