monday.com

Support, retain, and grow customer accounts by leading initiatives and collaborating cross-functionally. | 1-2+ years of customer-facing experience, bilingual in Spanish/Portuguese, strong communication, and organizational skills. | This is a unique opportunity to join a new and innovative team within the Tech Touch organization, where you'll help shape the future of how we drive growth and retention at scale. The Tech CS team delivers strategic expertise to help customers grow, retain, and scale with monday.com. Our AI-driven infrastructure ensures we engage the right client at the right time for maximum impact. As a Tech CSM, you’ll play a key role in this mission. Tech CSMs work across multiple customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals or by running 1:many programs to influence target segments. We focus on supporting accounts without a dedicated CSM by partnering with Sales and leveraging best practices, high technology, and robust customer data to identify and deliver measurable value through more advanced use of monday.com. We're redefining proactive customer engagement through a blend of AI-powered insights, human connection, and rapid consultation, and we're looking for curious, adaptable, and customer-obsessed individuals to help us lead the way. Our team is growing, and we’re hiring a Tech CSM to support, retain, and grow customers by leading initiatives and collaborating with cross-functional stakeholders. Part coach, consultant, and product expert, our Tech CSMs are passionate about helping customers enhance collaboration and drive long-term success with monday.com. What we’re looking for: • 1-2+ years of B2B customer success, or customer-facing experience working with accounts of various sizes • Spanish and/or Portuguese fluency • Proven ability to switch context quickly and manage multiple accounts at different lifecycle stages simultaneously • Comfortable working in a fast-paced environment and delivering impact through short-term, high-value engagements • Strong collaboration skills and experience working cross-functionally, especially with Sales teams • Proactive mindset. Able to identify signals and initiate value-driven conversations quickly • Superb written and verbal communication skills • Positive attitude, solution-oriented, with strong self-management and organizational skills • Ability to take initiative and adapt • Strong customer-facing and presentation skills • BA or BS degree For New York City-based hires only: Compensation Range: $86,000-$95,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Lead and develop a global communications team, manage media relations strategy, crisis and reputation management, and collaborate with investor relations and other stakeholders. | 10+ years in media relations for tech companies, leadership skills, strong storytelling and communication, media connections, and strategic focus. | Description monday.com is looking for a Global Communications Team Lead to lead our external communications efforts and media relations team. This person will drive media relations, crisis and reputation management, executive messaging, and work closely with the investor relations team. The ideal candidate will have deep B2B tech knowledge, experience leading communication teams at a product, SaaS and/or public company, and lives for media relations. As our Global Team Lead, you’ll work closely with every part of our company to build our media presence in the 8 countries we operate in (North America, EMEA, LATAM & APJ). You’ll help build and scale a global strategy and support the growth of all our external communications to deliver customized approaches across product, corporate, consumer, and enterprise news worldwide. Please note this is a hybrid position of 3 days/week in our NYC office. About The Role • Team Leadership & Development: Manage and develop a diverse global communications team, fostering a culture of strategic excellence, collaboration, and innovation. • Media Relations Strategy & Execution: Partner closely with stakeholders across the company to develop comprehensive media relations strategies that align with monday.com’s overall communication and business goals. Focuses on securing high-profile placements and cultivating long-term relationships with top-tier media. • Strategic Planning & Alignment: Contributes to the development of departmental goals and establishes metrics for success, working collaboratively with the team. Provides high-level analysis of media trends, campaign effectiveness, and ROI to senior management (weekly). Leads initiatives on the Comms and Marketing teams to leverage AI to scale our efforts and increase impact. • Crisis & Reputation Management: Provide counsel and support to the monday.com team regarding brand awareness and crisis management. Develop timely reactive responses as needed. • Financial Communications: Collaborate closely with our IR and legal teams, driving media strategy for earnings and financial moments in time. • Agency Management: Help manage external agency relations. Requirements • 10+ years of experience in media relations for tech companies (some agency experience preferred) • You’re a natural leader who can rally teams of all kinds (including external agencies), and influence and work with a wide range of stakeholders, including our founders, our product, sales, customer success, partners, marketing, HR, and engineering teams (and beyond!) to deliver on communications campaigns • You’re a brilliant storyteller and talented communicator who can construct powerful narratives that move our brand and reputation forward • You know how to build and maintain media connections across the US • You have solid tech, business, and vertical-specific media experience to take our cultivated brand to new heights • You are outcomes and results-focused. You know how to prioritize strategy and goals for teams and rally everyone to focus on the highest impact initiatives • You have incredible organizational skills and attention to detail and are able to balance the big picture while getting the important things right (done is better than perfect!) What monday.com can offer you: • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! • Monthly stipends for food, wellness, and commuter/remote work • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $150,000-$180,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

The Executive Assistant will manage a wide range of administrative tasks, including complex calendar management and travel arrangements. They will also act as a strategic gatekeeper, ensuring that meetings align with priorities and are adequately prepared for. | Candidates should have 5+ years of experience as an Executive Assistant, with at least 3 years supporting C-level leaders in large organizations. Exceptional communication skills and a self-starter attitude are essential for this role. | Description monday.com is seeking a proactive, high-performing Executive Assistant to provide critical support to our US VP of Sales and Global VP of Revenue Operations. This individual will serve as a partner—managing administrative operations, optimizing executive time, and driving initiatives that enable focus and execution at the highest level within a rapidly growing SaaS organization. This is a hybrid position based in our vibrant NYC office, with in-person presence required three days per week. About The Role Manage a wide range of administrative tasks including complex calendar management, travel arrangements, expense reporting, meeting logistics, and internal/external correspondence. Own and optimize Leadership's schedule—ensuring clear agendas, appropriate prioritization, and full preparation for all meetings and engagements. Act as a strategic gatekeeper: assessing meeting requests and ensuring they are aligned with priorities, prepared adequately, and support productive outcomes. Proactively identify potential roadblocks and operational gaps while offering forward-thinking solutions before challenges arise. Support logistics for internal and external events, offsites, and team meetings. Partner with cross-functional teams globally to ensure clear communication and seamless alignment with our international colleagues. Assist in the creation of reports, presentations, and other high-visibility materials. Take on special projects and additional responsibilities in support of the leaders and their leadership team. Requirements 5+ years of experience in Executive Assistant roles, at least 3 years supporting SVP or C-level leaders in fast-paced, large, global organizations Exceptional verbal and written communication skills; detail-oriented with a high bar for quality. Self-starter with a growth mindset—you seek continuous improvement, own your work with pride, and learn quickly from feedback. Highly responsive - As a representative of the executive, you ensure all internal and external constituents are engaged with and feel seen and heard. Master of time management, with an innate ability to multitask, adapt, and remain composed in a fast-changing environment. Tech-savvy with proficiency in Google Workspace (Docs, Sheets, Calendar, etc.). Resilient, resourceful, and solution-oriented under pressure. Comfortable with ambiguity and excited by the prospect of working in a dynamic, high-growth SaaS company. Bonus Points For: Experience supporting sales executives or leaders in a SaaS or tech environment Previous work in a high-growth organization A variety of experience in both start-ups and large enterprises Interest in the SaaS industry and a desire to grow a long-term career within it Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $125,000 - $140,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations Social Title None Social Description None Our Team None Position Type None

Build and manage client relationships, onboard new accounts, drive product adoption, lead webinars and demos, and represent customer voice internally. | 5+ years B2B SaaS customer success experience, strong communication and presentation skills, ability to travel, and a BA/BS degree. | Description We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and “failing forward” together in this dynamic environment. Please note this is a hybrid role in our New York City office. About The Role Build strong relationships with our clients to understand their needs and ensure their success with monday.com Serve as the main point of contact and liaison between clients and the rest of the monday.com team Empower customers to connect their goals and challenges with the solution in monday.com Take ownership of new accounts and manage their onboarding Leverage behavioral data to segment your book of business and develop communication strategies driving the greatest impact at scale Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product Stay in touch with clients to ensure that they're realizing the full potential of monday.com Build, own, and execute client success and engagement plans Navigate client organizations to uncover additional product applications & opportunities for partnership Spearhead internal cross-functional improvement projects Represent voice of the customer and influence product development roadmap Partner with Consulting and Product teams on upsell, cross-sell, and expansion opportunities Requirements 5+ years of B2B SaaS customer success, account management or consulting experience working with accounts of various sizes Superb written and verbal communication skills Positive attitude, empathy, and high energy Ability to take initiative and adapt Prior experience in strategy consulting - advantage Strong customer-facing and presentation skills with the ability to establish credibility with executives Some travel included for customer visitation BA or BS degree Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $135,000 - $165,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations Social Title Senior Customer Success Manager Social Description We're on a mission to make people work simpler, more productive and enjoyable! Join monday.com and help us make it happen! Our Team None Position Type None

Lead and develop a team of Customer Success Managers to drive retention and growth, create processes and best practices, and collaborate with cross-functional partners to meet business goals. | 6+ years in CSM roles with 3+ years as Senior CSM/Principal, 2-3 years managing CSM teams, experience with HT customers and executive relationships, proficiency with CS tools, strong analytical skills, and ability to meet retention/growth targets. | Description Our Customer Success team is growing rapidly, and we are looking for a Team Lead to expand and manage a group of HT CSMs! This individual will help drive Monday.com's success and customer retention. The Team Lead of HT CS will be responsible for setting the vision, creating processes and best practices, and maintaining deep relationships with cross-functional partners, all to ensure the successful retention and growth of our ENT/MM Customers. Please note this is a hybrid role in our NYC office. About The Role In this role, you’ll be leading a team of Customer Success Managers. You will be responsible for growing and developing the team by providing expert-level CS knowledge, coaching, training, and creating overall process improvement. • You will drive the day-to-day execution to exceed the business retention and growth targets of monday.com. • Create and identify strategies to proactively address risks and opportunities related to adoption, engagement, and, most importantly, retention. • Collaborate on account plans and reviews with Account Managers, Managing Directors, and Customer Success Managers to identify opportunities to increase customer value • Participate and lead key items on our weekly, monthly, and quarterly business reviews with cross-functional partners in the business to highlight risks, opportunities, and progress around key initiatives on our Customer Success roadmap • Own the retention forecast of our Strategic customers, reporting risks and their mitigation status weekly. • Collaborate with Customer Success leadership and teams to build, execute, and refine the Customer Success roadmap Requirements • 6+ years of experience in CSM roles (3+ as a Senior CSM / Principal) • 2-3 years of direct experience managing a high functioning team of CSMs • Must have experience in working with HT customers, managing executive relationships, along with end-user relationships • Experience in working with CS tools, along with rolling these tools out to teams • Ability to prioritize and multitask while maintaining urgency, thoughtfulness, and poise under pressure while keeping an eye on the KPIs and success metrics for customers and our business • Analytical Skills: High-level data analysis, synthesis, and reporting capabilities. • Experience carrying a retention or growth target • Some travel included for customer visitation • Past sales experience is a plus Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $165,000 - $220,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations Social Title None Social Description None Our Team None Position Type None

Partner with field teams to gather customer feedback, translate insights into product priorities, run engagement programs, and manage cross-functional projects to influence product strategy. | 5+ years experience in SaaS customer success or product operations, strong product mindset, ability to translate customer feedback into product requirements, excellent organizational skills, and analytical capabilities. | Description As a Customer & Field Insights Manager, you'll partner closely with field and product leaders to surface segment-specific challenges, translate feedback into clear insights, and ensure those insights shape product priorities. You'll also help design and run scalable programs that bring customer and field voices directly into product planning forums. This role requires strong cross-functional collaboration, communication, and the ability to connect the dots between what customers need and what the product delivers. Please note that this is a hybrid position of 3 days/week in our NYC office. About The Role • Partner with Field Teams: Work closely with Sales, CS, Services, and Partners to surface customer needs, adoption blockers, and retention risks • Translate & Prioritize Insights: Consolidate recurring feedback into actionable insights that inform product strategy, roadmap planning, and prioritization • Run Engagement Programs: Lead structured field and customer programs (e.g., domain guilds, product liaisons, focus groups) to systematically capture input and align with product priorities. • Design Scalable Processes: Build repeatable mechanisms for gathering, analyzing, and sharing feedback across the organization • Cross-Functional Project Management: Coordinate initiatives between Product and field teams to ensure timely execution and alignment with strategic goals • Feedback Analysis: Evaluate qualitative and quantitative data to identify trends, gaps, and opportunities for improvement • Close the Loop & Reporting: Track how feedback influences product decisions, communicate outcomes back to field teams and customers, and deliver clear summaries, reports, and dashboards to stakeholders Requirements • 5+ years of experience in Customer Success, Services, Product Operations, CS Ops, or related SaaS roles • Strong product mindset with the ability to understand customer workflows and use cases • Proven ability to translate customer/field feedback into actionable product requirements and priorities • Highly independent, yet an effective collaborator across Product and field organizations • Excellent planning and organizational skills; able to manage multiple initiatives in a fast-paced environment • Self-motivated and proactive, with a demonstrated ability to take initiative and drive projects to completion • Analytical skills with experience using data to identify trends, risks, and opportunities What monday.com can offer you: • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! • Monthly stipends for food, wellness, and commuter/remote work • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills • Award-winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $120,000-$140,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid

Lead B2B content marketing strategies, create sales and campaign content, collaborate cross-functionally, and optimize content performance. | 4+ years B2B SaaS content marketing experience, strong writing and collaboration skills, AI tool usage, and ability to travel occasionally. | Description We’re looking for a strategic and creative Senior Content Marketing Manager to join our content marketing team and lead initiatives across the B2B landscape of our business. In this role, you’ll work closely with marketing leadership to shape and execute content strategies that drive awareness, engagement, and pipeline growth. As a key partner to our sales, brand, product marketing and demand generation teams, you’ll create high-impact content for lead generation campaigns, email nurtures, branded collateral and more. You’ll have a strong understanding of the B2B buyer journey and experience crafting compelling narratives that speak to decision-makers across industries. Please include a portfolio/writing sample with application. Note this is a hybrid position of 3 days/week in our NYC office.  Why monday.com? monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success. About The Role • Develop and execute B2B content strategies in partnership with marketing leaders • Create and manage a range of content including sales collateral, brochures, email campaigns, and thought leadership • Support integrated campaigns with strategic content tailored to funnel stage and buyer persona • Collaborate with sales to produce high-converting copy for outreach, presentations, and services materials • Leverage data and feedback to optimize content performance and inform future strategy Requirements • 4+ years of content marketing experience in a B2B SaaS environment • Proven track record of creating content that drives business results and supports sales teams • Strong collaboration skills and experience working cross-functionally with marketing and sales teams globally • Adept at interviewing, with a talent for asking questions that reveal meaningful responses • Exceptional writing skills, with the ability to craft clear, engaging, and impactful content • Experience leveraging AI tools to streamline content creation and enhance efficiency • Executive presence and confidence in presenting key findings to large teams • Ability to travel at times for case study interviews and customer events in the U.S What monday.com can offer you: • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! • Monthly stipends for food, wellness, and commuter/remote work • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $115,000-$130,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Manage full sales cycle including relationship building, negotiation, and contracting to drive customer success and revenue growth using monday.com's platform. | 3+ years closing sales experience in SaaS, preferably in project management/work collaboration, with strong communication, negotiation, and consultative selling skills. | Description We're looking for an Account Executive to join our expanding team! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform. About The Role The Account Executive position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting Possess a comprehensive understanding of monday.com’s solution and connect this knowledge directly to customer ROI Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solution Empower our customers to connect their goals and challenges with the solution on monday.com. Act as an escalation point-of-contact for relationship and commercial issues Requirements 3+ years of sales experience in a closing role at a SaaS company; experience in the project management and work collaboration space preferred Experience owning a book of business, with a focus on upsells, cross-sells, and expansion opportunities is preferred Excellent communication and negotiation skills Track record of success and overachievement Experience navigating complex deals with multiple stakeholders, while maintaining a strong consultative selling approach Driven self-starter with the ability to work independently Collaborative, high-energy teammate Able to effectively and consistently manage time, prioritize tasks, and meet deadlines Proficiency in other languages is a plus BA/BS degree preferred; or equivalent relevant work experience What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Lead major workstreams in the global delivery of Elevate flagship productions, collaborating with senior event leads. Ensure operational excellence through budget control, contract negotiation, and execution under tight timelines. | Candidates should have 7+ years of experience leading corporate event productions for global tech companies and a proven track record of producing flagship conferences with over 15,000 attendees. Strong communication skills and the ability to operate at an executive level are essential. | Description Our Marketing team is growing and we are looking for a Global Event Production & Field Marketing Lead. You will be responsible for leading major workstreams in the global delivery of Elevate. Success in this role requires operating at the intersection of brand, business impact, and flawless execution, in close collaboration with other senior event leads. About Elevate Elevate is monday.com’s flagship global conference, hosting thousands of customers, partners, industry analysts, influencers, and decision makers each year. Recent editions brought together more than 5,000 in-person attendees across New York, London, and Sydney, alongside 30,000+ online participants. This is not a standard event role. Elevate is a high-profile, large-scale production that represents the company on a global stage. We are seeking a proven leader who has built and delivered global conferences at the 15,000+ attendee level. About The Role Lead major workstreams in the global delivery of Elevate flagship productions, in partnership with other senior event leads Define and implement a strategy that aligns the production experience with monday.com’s global business priorities Lead external vendors, production agencies, and partners at scale Drive agenda and programming in collaboration with senior internal stakeholders Ensure operational excellence: budget control, contract negotiation, risk management, and execution under tight timelines Requirements 7+ years leading corporate event productions for global tech/product companies Demonstrated success in producing owned flagship conferences of 15,000+ attendees Proven ability to operate at executive level, aligning production strategy with C-suite objectives Track record of managing global productions, agencies, and complex budgets Deep expertise in large-scale, in-person production formats Exceptional project leadership skills with multiple parallel workstreams Strong communication skills across time zones and senior stakeholder groups Ability to travel up to 30% for on-site production execution What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $140,000-$165,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Lead and coordinate social impact initiatives, manage program budgets and financial compliance, oversee educational programming, monitor project progress, and develop strategic communication plans. | 3+ years project management or social impact experience with strong financial reporting and budget compliance skills, excellent communication, strategic thinking, and proficiency with project management tools. | Description We are seeking a detail-oriented and financially savvy Social Impact Program Manager to lead and coordinate high-impact initiatives that drive meaningful change within our communities. The ideal candidate is passionate about uplifting underserved youth, community development, and ensuring measurable, lasting impact. This role requires exceptional project management skills, financial reporting expertise, and strict attention to detail to ensure all initiatives are executed efficiently, transparently, and in full compliance with financial policies. Please note that this is a hybrid position of 3 days/week in our NYC office. About The Role Lead the planning, execution, and evaluation of diverse social impact initiatives aimed at connecting underserved youth to the tech sector Oversee program budgets with precision—tracking expenses, maintaining financial records, and ensuring full compliance with accounting procedures, funding requirements, and financial policies Coordinate educational programming, inspirational workshops, and training sessions across NYC schools while maintaining fiscal responsibility and transparency Monitor project progress, assess financial risks, and implement mitigation strategies to ensure on-time and within-budget delivery Ensure all financial reporting obligations are met, preparing detailed reports and analysis to track funding utilization and program effectiveness Develop and implement strategic communication plans to raise awareness of programs, engage key audiences, and drive support for social impact efforts Collect data, evaluate project outcomes, and generate insights to drive continuous program improvements and inform future decision-making Requirements Minimum of 3 years of experience in project management, social impact, or community development, with a strong focus on financial reporting and budget management Proven ability to track program expenditures, and ensure compliance with accounting and foundation financial protocols Exceptional attention to detail, ensuring financial accuracy, compliance, and transparency in all program operations Excellent communication skills, with experience engaging stakeholders, facilitating discussions, and delivering presentations Strategic thinker with strong problem-solving abilities, organizational skills, and a results-driven approach Proficiency in project management tools; experience with monday.com is a plus Startup mentality with the ability to work independently, adapt to shifting priorities, and excel in a fast-paced, dynamic environment Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $100,000 - $120,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive and/or earn a discretionary bonus and/or equity-based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. Social Title None Social Description None Our Team None Position Type None

Lead and develop a business support team, manage client-facing technical issues, drive process improvements, and collaborate cross-functionally to ensure operational success. | 5+ years technical support experience including 2+ years team leadership, strong CRM and Salesforce knowledge, project management skills, and excellent communication. | Description The Business Support NAM Team Lead plays a key leadership role within the Data & Information Technology organization, serving as the primary liaison for our internal Client-Facing team. In this position, you’ll lead and develop the NAM NY Business Support team—managing, coaching, and empowering team members to perform at their best. You’ll also serve as a trusted on-site point of contact, working directly with internal customers to resolve day-to-day challenges and ensure seamless operations. This role offers the opportunity to collaborate cross-functionally with Business Operations, Billing, Finance, and R&D. You’ll coordinate and drive solutions to both technical and procedural issues while championing process improvements that prevent recurring challenges. By combining hands-on problem solving with strategic leadership, you’ll directly influence efficiency, customer satisfaction, and the overall success of the organization. About The Role • Manage, coach, and support a team of technical specialists while fostering a collaborative, high-performing environment. • Act as the primary point of contact for internal client-facing teams, resolving tickets, escalations, and system-related issues (e.g., Salesforce). • Initiate and manage technical and process improvement projects, ensuring timely delivery and measurable impact. • Create, refine, and document policies and procedures to improve efficiency and prevent recurring issues. • Partner with Business Operations, Billing, Finance, IT, and R&D to align support with organizational goals. • Oversee business support systems, troubleshoot complex issues, and ensure reliability and performance. • Stay ahead of industry trends, contribute to the technology roadmap, and recommend innovative solutions. • Quickly connect internal requesters to the right resources and maintain a comprehensive knowledge base. Requirements • 5+ years of experience in technical support or related roles, including 2+ years in team leadership. • Strong knowledge of business support systems and processes (e.g., Salesforce) with proficiency in CRM/ticketing tools. • Demonstrated success in project management and process improvement. • Excellent leadership, communication, and interpersonal skills with proven ability to coach and develop teams. • Strong problem-solving and analytical abilities; able to thrive in fast-paced, dynamic environments. • Experience in SaaS environments and Salesforce administration preferred. What You’ll Get: At monday.com, we believe in creating a workplace that fosters innovation, collaboration, and personal growth. We are passionate about helping our customers succeed, and our platform is built to make work more transparent, productive, and engaging. Join us on our journey to revolutionise the future of work! • Competitive salary with bonus structure & equity model • Professional development opportunities. • Collaborative and inclusive company culture. • Access to wellness programs and team-building activities. • Be part of a well-funded, proven startup with big ambitions, competitive salary, bonus potential, and eligibility to take part in the company equity incentive program • Medical, dental, and vision insurance • Parental leave, time off policy, commuter benefit, fitness benefit, and lunch benefit • Amazing culture - collaborative, transparent & fun! • Great Place To Work certified • Named a Best Place to Work by BuiltIn Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws For New York City-based hires only: Compensation Range: $120,000-$160,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Lead and develop a global accounts receivable collection team while optimizing collection efforts. Provide vision, expectations, and timely reporting to ensure compliance with service level agreements. | Candidates should have over 5 years of global managerial experience in accounts receivable collection and a proven track record with a large customer base. Experience managing teams of 10 or more employees across different regions is essential. | Description monday.com is looking for our next exceptional manager with a passion for developing others and building effective teams to lead our global AR team. Please note that this is a hybrid position of 3 days/week in our NYC office. About The Role Lead and develop a global AR collection team, including team building, mentoring, training and assignment prioritization Lead KPI-managed deliveries of the AR team to optimize collection efforts and develop an integrated holistic view on the customer ongoing support and lifecycle of their experience with monday.com Provide the team with vision, clear expectations and targets & measurements Deliver effective feedback and evaluation to employees while developing their skills and competencies Prepare timely reporting of the different areas within AR team as well as KPI’s on a routine basis Ensure proper production planning for the team to achieve compliance with SLAs to ensure consistent deliveries Take a key role in planning the required team structure while moving to a >1B annual sales Requirements 5+ years of global managerial experience in global AR collection >1B annual collection Managerial experience of 10+ employees in different regions Proven track record working with hundreds/thousand of customers What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuting Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, Denver, London, Paris, Warsaw, Munich, São Paulo, Sydney, Melbourne, Tokyo and Singapore Please note that this is a hybrid position of 3 days/week in our NYC office. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $120,000-150,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. Social Title None Social Description None Our Team None Position Type None

Lead and develop a global communications team, drive media relations strategy and execution, manage crisis and reputation, collaborate with investor relations, and oversee agency partnerships. | 10+ years of media relations experience in tech companies, leadership skills, strong storytelling and communication abilities, and experience working with multiple stakeholders including founders and executive teams. | monday.com is looking for a Global Communications Team Lead to lead our external communications efforts and media relations team. This person will drive media relations, crisis and reputation management, executive messaging, and work closely with the investor relations team. The ideal candidate will have deep B2B tech knowledge, experience leading communication teams at a product, SaaS and/or public company, and lives for media relations. As our Global Team Lead, you’ll work closely with every part of our company to build our media presence in the 8 countries we operate in (North America, EMEA, LATAM & APJ). You’ll help build and scale a global strategy and support the growth of all our external communications to deliver customized approaches across product, corporate, consumer, and enterprise news worldwide. Please note this is a hybrid position of 3 days/week in our NYC office. • Team Leadership & Development: Manage and develop a diverse global communications team, fostering a culture of strategic excellence, collaboration, and innovation. • Media Relations Strategy & Execution: Partner closely with stakeholders across the company to develop comprehensive media relations strategies that align with monday.com’s overall communication and business goals. Focuses on securing high-profile placements and cultivating long-term relationships with top-tier media. • Strategic Planning & Alignment: Contributes to the development of departmental goals and establishes metrics for success, working collaboratively with the team. Provides high-level analysis of media trends, campaign effectiveness, and ROI to senior management (weekly). Leads initiatives on the Comms and Marketing teams to leverage AI to scale our efforts and increase impact. • Crisis & Reputation Management: Provide counsel and support to the monday.com team regarding brand awareness and crisis management. Develop timely reactive responses as needed. • Financial Communications: Collaborate closely with our IR and legal teams, driving media strategy for earnings and financial moments in time. • Agency Management: Help manage external agency relations. • 10+ years of experience in media relations for tech companies (some agency experience preferred) • You’re a natural leader who can rally teams of all kinds (including external agencies), and influence and work with a wide range of stakeholders, including our founders, our product, sales, customer success, partners, marketing, HR, and engineering teams (and beyond!) to deliver on communications campaigns • You’re a brilliant storyteller and talented communicator who can construct powerful narratives that move our brand and reputation forward • You know how to build and maintain media connections across the US • You have solid tech, business, and vertical-specific media experience to take our cultivated brand to new heights • You are outcomes and results-focused. You know how to prioritize strategy and goals for teams and rally everyone to focus on the highest impact initiatives • You have incredible organizational skills and attention to detail and are able to balance the big picture while getting the important things right (done is better than perfect!) What monday.com can offer you: • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! • Monthly stipends for food, wellness, and commuter/remote work • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $150,000-$180,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid

Serve as the main contact for sales, partners, and customer success teams to resolve or escalate internal business system issues and improve processes. | Requires a B.Sc in Industrial Engineering or similar, 1-3 years client-facing experience, strong communication, analytical skills, and preferably Salesforce and SaaS experience. | Description The Business Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees. You'll be responsible for resolving or elevating all internal business systems and process inquiries. You'll work cross-functionally with BizOps, Billing, Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, you will be continuously improving processes to minimize repeating issues. About The Role • Act as a primary point of contact to sales, customer success, and partners. • Resolve/elevate all internal system-related issues, such as Salesforce. • Create processes/policies where applicable. • Document and maintain all processes into the team’s KB. • Have a great understanding of the organization, and direct requesters to the right resource as fast as possible. • Challenge every ad-hoc solution, and pursue the relevant teams to implement permanent solutions. • Adhere to the team’s KPIs, from SLOs to all quality of work measurements. Requirements • B.Sc in Industrial Engineering or a similar field. • 1- 3 years experience in client-facing roles. • Business acumen and understanding of the selling process. • Excellent communication skills in English (written and verbal). • Fast and independent learner. • Analytical skills. • Ability to quickly adapt to a continuously changing environment. • Effectively work with cross-functional remote and local teams. • Experience in SaaS environments - Advantage. • SalesForce knowledge - Advantage. For New York City-based hires only: Compensation Range: $88,000-$105,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations Please note that this role is on a hybrid model. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Social Title None Social Description None Our Team None Position Type None

Support and grow multiple customer accounts through proactive engagement, collaboration with sales, and delivering high-impact customer success initiatives. | 1-2+ years B2B customer success or customer-facing experience, strong communication and collaboration skills, ability to manage multiple accounts, and a BA/BS degree. | Description This is a unique opportunity to join a new and innovative team within the Tech Touch organization, where you'll help shape the future of how we drive growth and retention at scale. The Tech CS team delivers strategic expertise to help customers grow, retain, and scale with monday.com. Our AI-driven infrastructure ensures we engage the right client at the right time for maximum impact. As a Tech CSM, you’ll play a key role in this mission. Tech CSMs work across multiple customer motions, applying deep product knowledge and success strategies, whether in 1:1 engagements for high-impact goals or by running 1:many programs to influence target segments. We focus on supporting accounts without a dedicated CSM by partnering with Sales and leveraging best practices, high technology, and robust customer data to identify and deliver measurable value through more advanced use of monday.com. We're redefining proactive customer engagement through a blend of AI-powered insights, human connection, and rapid consultation, and we're looking for curious, adaptable, and customer-obsessed individuals to help us lead the way. Our team is growing, and we’re hiring a Tech CSM to support, retain, and grow customers by leading initiatives and collaborating with cross-functional stakeholders. Part coach, consultant, and product expert, our Tech CSMs are passionate about helping customers enhance collaboration and drive long-term success with monday.com. About The Role What you’ll do: Support Sales on-demand by quickly responding to risk and growth opportunities This role requires the ability to build trust and leave a strong impression quickly, often within a few sessions, before moving on to support the next account. This role requires a proactive approach, identifying customer signals and escalating to Sales before further action occurs Define and help customers achieve key business goals in short, high-impact engagements Engage 1:1 with targeted customers at key points in the customer journey to ensure the adoption of monday.com and growth. Take part in and occasionally lead digital engagement initiatives such as CS Office Hours, webinars, or targeted campaigns. Contribute to team enablement and knowledge by sharing best practices, success stories, and scalable approaches. Represent the voice of the customer and influence the product development roadmap. Collaborate closely with Sales to ensure a seamless customer journey, acting as a trusted advisor during key account touchpoints. Requirements What we’re looking for: 1-2+ years of B2B customer success, or customer-facing experience working with accounts of various sizes Proven ability to switch context quickly and manage multiple accounts at different lifecycle stages simultaneously Comfortable working in a fast-paced environment and delivering impact through short-term, high-value engagements Strong collaboration skills and experience working cross-functionally, especially with Sales teams Proactive mindset. Able to identify signals and initiate value-driven conversations quickly Superb written and verbal communication skills Positive attitude, solution-oriented, with strong self-management and organizational skills Ability to take initiative and adapt Strong customer-facing and presentation skills BA or BS degree Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Social Title None Social Description None Our Team None Position Type None

Lead and coordinate social impact initiatives, manage program budgets and financial compliance, oversee educational programming, monitor project progress, and develop communication plans. | 3+ years in project management or social impact with financial reporting and budget compliance skills, strong attention to detail, excellent communication, strategic thinking, and proficiency with project management tools. | Description We are seeking a detail-oriented and financially savvy Program and Events Manager to lead and coordinate high-impact initiatives that drive meaningful change within our communities. The ideal candidate is passionate about uplifting underserved youth, community development, and ensuring measurable, lasting impact. This role requires exceptional project management skills, financial reporting expertise, and strict attention to detail to ensure all initiatives are executed efficiently, transparently, and in full compliance with financial policies. About The Role Lead the planning, execution, and evaluation of diverse social impact initiatives aimed at connecting underserved youth to the tech sector. Oversee program budgets with precision—tracking expenses, maintaining financial records, and ensuring full compliance with accounting procedures, funding requirements, and financial policies. Coordinate educational programming, inspirational workshops, and training sessions across NYC schools while maintaining fiscal responsibility and transparency. Monitor project progress, assess financial risks, and implement mitigation strategies to ensure on-time and within-budget delivery. Ensure all financial reporting obligations are met, preparing detailed reports and analysis to track funding utilization and program effectiveness. Develop and implement strategic communication plans to raise awareness of programs, engage key audiences, and drive support for social impact efforts. Collect data, evaluate project outcomes, and generate insights to drive continuous program improvements and inform future decision-making. Requirements Minimum of 3 years of experience in project management, social impact, or community development, with a strong focus on financial reporting and budget management. Proven ability to track program expenditures, and ensure compliance with accounting and foundation financial protocols. Exceptional attention to detail, ensuring financial accuracy, compliance, and transparency in all program operations. Excellent communication skills, with experience engaging stakeholders, facilitating discussions, and delivering presentations. Strategic thinker with strong problem-solving abilities, organizational skills, and a results-driven approach. Proficiency in project management tools; experience with monday.com is a plus. Startup mentality with the ability to work independently, adapt to shifting priorities, and excel in a fast-paced, dynamic environment. Please note that this is a hybrid position of 3 days/week in our NYC office Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $100,000 - 120,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive and/or earn a discretionary bonus and/or equity-based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. Social Title None Social Description None Our Team None Position Type None

Lead and mentor a team of SDRs to develop prospecting skills and achieve targets, optimize outreach strategies, and collaborate with sales and marketing to drive pipeline and revenue growth. | 3+ years sales development or business development experience in SaaS/tech with 1+ year leadership, proven track record exceeding targets, strong sales and coaching skills, data-driven decision making, and CRM proficiency. | Description We're looking for a motivated SDR Manager to lead our expanding North America SDR team in NYC. At monday.com, we are dedicated to delivering an amazing product and exceptional service to our customers, and the SDR team is key to introducing prospects to our platform. This is an exciting opportunity to lead a team of SDRs responsible for identifying, engaging, and qualifying potential clients across various industries. As the SDR /BDR Manager you will play a crucial role in driving the success of our SDR team by providing mentorship, optimizing outreach strategies, and collaborating closely with Sales and Marketing teams. Your leadership will directly impact our pipeline generation and overall revenue growth. About The Role Lead and mentor a team of SDRs, helping them develop their prospecting skills, enhance performance, and achieve team and individual targets. Coach SDRs on best practices for cold calls, emails, social selling, and outbound prospecting, ensuring they consistently build a robust pipeline. Collaborate with sales leadership to develop strategies that target key accounts, align with market trends, and drive pipeline generation. Own and refine the SDR playbook, implementing new strategies to improve outreach efficiency, increase lead quality, and drive higher conversion rates. Track performance through KPIs and regularly review individual and team metrics, identifying areas for improvement and creating actionable plans. Support team members in using the value framework and lead qualification methodologies, such as MEDDPICC, to ensure high-quality opportunities are handed over to sales. Develop team talent by conducting 1:1s, team training sessions, and feedback loops to help each SDR achieve their goals and continue their growth path. Collaborate closely with Marketing to ensure alignment on messaging, campaigns, and lead handoff, optimizing the effectiveness of inbound leads. Requirements Experience: 3+ years of sales development or business development experience in a SaaS or technology-related field, with at least 1+ year in a leadership or mentorship role. Proven Success: Track record of exceeding SDR or BDR targets, including generating qualified leads and building sales pipelines. Leadership Skills: Demonstrated ability to mentor and lead a high-performing SDR team, with experience in performance management and coaching. Sales Skills: Strong prospecting, qualifying, and outbound sales skills. Experience with cold outreach and consultative selling. Coachable: A passion for growth with a proactive attitude toward seeking and implementing feedback, both for yourself and your team. Communication: Excellent verbal and written communication and negotiation skills, able to articulate complex concepts clearly and effectively. Data-Driven: Able to analyze performance data, identify trends, and make decisions that improve the team's performance. Tech-Savvy: Comfortable with technology, especially CRM tools and sales automation platforms. Able to quickly learn and demo software solutions. Team Player: Ability to collaborate across departments, particularly with Sales and Marketing, to ensure alignment and shared goals. 3 days per week in the office Bonus Skills: Experience with monday.com’s platform or other sales engagement/CRM tools. Experience with specific verticals/industries, acting as a subject matter expert. What You’ll Get: At monday.com, we believe in creating a workplace that fosters innovation, collaboration, and personal growth. We are passionate about helping our customers succeed, and our platform is built to make work more transparent, productive, and engaging. Join us on our journey to revolutionise the future of work! Competitive salary with bonus structure & equity model Professional development opportunities. Collaborative and inclusive company culture. Access to wellness programs and team-building activities. Be part of a well-funded, proven startup with big ambitions, competitive salary, bonus potential, and eligibility to take part in the company equity incentive program Medical, dental, and vision insurance Parental leave, time off policy, commuter benefit, fitness benefit, and lunch benefit Amazing culture - collaborative, transparent & fun! Great Place To Work certified Named a Best Place to Work by BuiltIn Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws For New York City-based hires only: Compensation Range: $120,000-$160,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Engage customers via multiple channels to drive retention and adoption, support commercial growth through product expertise, lead discovery sessions, build strategic use cases, and contribute to team and retention function development. | 2+ years in B2B SaaS Customer Success supporting SMB or mid-market customers at scale, strong communication skills, data-driven and systems-savvy, proactive and adaptable in fast-paced environments, and experience with CRM and SaaS tools. | Description Be Part of Something Transformative This is a unique opportunity to join a new and innovative team within the Tech Touch organization at monday.com, where you’ll help shape the future of how we drive growth retention at scale for SMB accounts. The Tech Team is built of product experts focused on driving gross retention by delivering exceptional experiences and guiding customers to discover and adopt high-impact use cases that turn product potential into real-world outcomes. Our team is actively being built—we’re laying the foundation for what a world-class, scalable retention function looks like within monday.com’s new Tech Touch organization. We’re redefining proactive customer engagement with a mix of AI-powered insights, human connection, and fast experimentation and we’re looking for highly skilled, curious, adaptable and customer-obsessed people to join us on that journey. This is not a typical Customer Success role. You won’t own a fixed book of customers. Instead, you’ll be part of a brand-new team with a unique mission: to deliver impactful customer experiences at scale to support long-term retention. About The Role What You’ll Do Deliver Exceptional Customer Service and Drive Retention: Engage customers through inbound tickets and targeted outreach via chat, email, calls, and video. Combine fast, high-quality consultative, value-driven conversations to remove blockers, boost adoption, and help users realize long-term value from monday.com. Support Commercial Growth Through Product Expertise: Leverage your deep product knowledge to help customers discover impactful new ways to use monday.com. Contribute directly to revenue growth through upsell and cross-sell—not by hitting sales targets, but by building trust, guiding adoption, and enabling long-term success. Lead Purposeful Discovery to Unlock Real Impact: Go beyond surface-level conversations by running thoughtful, strategic discovery sessions. Quickly uncover what matters most to your customers and use those insights to guide them toward meaningful, tailored solutions with monday.com. Build & Present Strategic Use Cases: Help customers visualize success by designing and presenting clear, relevant workflows and use cases that map directly to their needs. Contribute to Building the Team and Function: As a core member of a small, agile team, you’ll help shape our playbook, test new retention approaches, and lead cross-functional projects that support the team’s growth and structure. Support Scaled Engagement Initiatives: Take part in and occasionally lead digital engagement initiatives such as CS Office Hours, webinars, or targeted campaigns. Requirements What We’re Looking For You have 2+ years of experience in a Customer Success B2B SaaS role, ideally supporting SMB or mid-market customers at scale. You’re experienced in working across many customer engagements simultaneously, identifying needs quickly, and delivering value through targeted, high-impact interactions rather than long-term account management. You demonstrate a proactive approach, are comfortable in fast-paced, dynamic environments, and can adapt quickly as priorities shift, all while staying focused on delivering value. You have hands-on experience working with SaaS products and feel comfortable navigating technical tools, settings, and workflows. You pick up new systems quickly and can understand product behavior in order to support and guide customers effectively. You’re data-driven and systems-savvy, confident using CRM tools and product data to inform your decisions and strategies. You’re a clear, confident communicator who builds trust quickly with customers. You know how to make users feel heard, supported, and confident in their journey, translating needs into meaningful actions that drive retention, adoption, and long-term value. Eager to Learn and Grow, you’re curious, open-minded and seek out opportunities to learn and develop. You thrive in a global environment, you know how to collaborate well across cultures and regions. You're a strong team player who actively supports team goals, shares knowledge, and contributes to a smooth, aligned way of working. You have strong written and verbal communication in English, you can communicate clearly, professionally, and empathetically with customers and colleagues around the world. Why Join Us? This is a rare opportunity to help shape a brand-new function within a fast-growing, globally recognized company. monday.com is a top-rated SaaS platform with a massive and loyal customer base, known for its innovation, product excellence, and customer-centric culture. From cutting-edge CX technologies to a culture of constant learning, this is the place to help build the future of how customers experience monday.com. Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Social Title None Social Description None Our Team None Position Type None

Develop and execute B2B content strategies, create and manage diverse content types, support integrated campaigns, collaborate with sales, and optimize content performance. | 4+ years B2B SaaS content marketing experience, proven content creation driving business results, strong collaboration, interviewing skills, exceptional writing, AI tool usage, executive presence, and occasional travel. | Description We’re looking for a strategic and creative Senior Content Marketing Manager to join our content marketing team and lead initiatives across the B2B landscape of our business. In this role, you’ll work closely with marketing leadership to shape and execute content strategies that drive awareness, engagement, and pipeline growth. As a key partner to our sales, brand, product marketing and demand generation teams, you’ll create high-impact content for lead generation campaigns, email nurtures, branded collateral and more. You’ll have a strong understanding of the B2B buyer journey and experience crafting compelling narratives that speak to decision-makers across industries. Please include a portfolio/writing sample with application. Note this is a hybrid position of 3 days/week in our NYC office.  Why monday.com? monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success. About The Role • Develop and execute B2B content strategies in partnership with marketing leaders • Create and manage a range of content including sales collateral, brochures, email campaigns, and thought leadership • Support integrated campaigns with strategic content tailored to funnel stage and buyer persona • Collaborate with sales to produce high-converting copy for outreach, presentations, and services materials • Leverage data and feedback to optimize content performance and inform future strategy Requirements • 4+ years of content marketing experience in a B2B SaaS environment • Proven track record of creating content that drives business results and supports sales teams • Strong collaboration skills and experience working cross-functionally with marketing and sales teams globally • Adept at interviewing, with a talent for asking questions that reveal meaningful responses • Exceptional writing skills, with the ability to craft clear, engaging, and impactful content • Experience leveraging AI tools to streamline content creation and enhance efficiency • Executive presence and confidence in presenting key findings to large teams • Ability to travel at times for case study interviews and customer events in the U.S What monday.com can offer you: • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! • Monthly stipends for food, wellness, and commuter/remote work • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $115,000-$130,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None

Lead B2B content marketing strategies, create sales collateral and campaigns, collaborate cross-functionally, and optimize content performance. | 4+ years B2B SaaS content marketing experience, strong writing and collaboration skills, AI tool usage, and ability to travel occasionally. | Description We’re looking for a strategic and creative Senior Content Marketing Manager to join our content marketing team and lead initiatives across the B2B landscape of our business. In this role, you’ll work closely with marketing leadership to shape and execute content strategies that drive awareness, engagement, and pipeline growth. As a key partner to our sales, brand, product marketing and demand generation teams, you’ll create high-impact content for lead generation campaigns, email nurtures, branded collateral and more. You’ll have a strong understanding of the B2B buyer journey and experience crafting compelling narratives that speak to decision-makers across industries. Please include a portfolio/writing sample with application. Note this is a hybrid position of 3 days/week in our NYC office. Why monday.com? monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success. About The Role Develop and execute B2B content strategies in partnership with marketing leaders Create and manage a range of content including sales collateral, brochures, email campaigns, and thought leadership Support integrated campaigns with strategic content tailored to funnel stage and buyer persona Collaborate with sales to produce high-converting copy for outreach, presentations, and services materials Leverage data and feedback to optimize content performance and inform future strategy Requirements 4+ years of content marketing experience in a B2B SaaS environment Proven track record of creating content that drives business results and supports sales teams Strong collaboration skills and experience working cross-functionally with marketing and sales teams globally Adept at interviewing, with a talent for asking questions that reveal meaningful responses Exceptional writing skills, with the ability to craft clear, engaging, and impactful content Experience leveraging AI tools to streamline content creation and enhance efficiency Executive presence and confidence in presenting key findings to large teams Ability to travel at times for case study interviews and customer events in the U.S What monday.com can offer you: Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! Monthly stipends for food, wellness, and commuter/remote work Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $115,000-$130,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid Social Title None Social Description None Our Team None Position Type None