Mercy Health

Manage all aspects of fundraising including proposal development, submission, and interdepartmental coordination to ensure compliance and monitor grant-funded activities. | Bachelor's degree with at least 5 years of experience in grant procurement and philanthropy, demonstrating success in securing funding and strong leadership and communication skills. | Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) PROGRAM MANAGER, GRANTS & ORGANIZATIONAL GIVING Any market Reporting directly to the Director, Grants & Organizational Giving, the Manager, Grants & Organizational Giving manages all aspects of fundraising from private foundations, government grants, corporations, and/or other grant- awarding bodies. Identifies, cultivates and manages relationships with key institutional funders. Responsible for submission, reporting and oversight of pre/post award activity of funds granted. ESSENTIAL JOB FUNCTIONS Secure grant support from government sources, foundations and corporations that require grant proposals and applications by researching, developing application and budgets, writing complex narratives, and managing grants from government funders as well as cultivating, soliciting, writing proposals, and stewarding grants from private funders. Facilitate interdepartmental and interdisciplinary teams at market level for each segment of grant cycle, including application, award, program and expenditure monitoring, reporting/compliance and evaluation. Collaborate with System Director and Grant Professional team to identify and secure system level or multi-market grant opportunities. Provides education and technical guidance to clinical administrators, medical staff, foundation team, and others as appropriate in relation to preparation and submission of grants and monitoring of awards. Works closely with Foundation Solutions Group project directors and operational performance team to monitor all grant-funded program activities, expenditures, and reporting. Prepares and submits invoices. Working closely with Foundation Solutions Group and other staff to ensure all grants and contracts meet institutional, local, state, federal and sponsor guidelines, rules, policies and laws. Works closely with operational performance team and Project Directors to monitor and ensure grant-funded programs activities and expenditures are tracked and reported appropriately. Reviews and submits funder reports, evaluations, and other correspondence as required. Other duties as assigned by Director of Grants and Organizational Giving. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. REQUIRED Bachelor’s Degree 5 years related experience is required Other Knowledge, Skills and Abilities Required Demonstrated success in identifying and securing private and public foundation, government and corporate support. Demonstrated skills of cultivating, soliciting, writing proposals, and stewarding grants from private funders and in researching, developing application and budgets, and managing grants from government funders. Proven critical thinking and strategic planning experience. Strong leadership and interpersonal skills with senior level executive experience. Demonstrated level of accomplishment in discerning fundable programs and appropriate matches with funding sources. Demonstrated ability to effectively represent the Foundation to external audiences using strong verbal and written communication and presentation skills. Knowledge of research tools and techniques for identifying institutional funding opportunities. Knowledge of compliance issues and legal requirements of restricted organizational grant funding. Strong editing skills and attention to detail. Ability to manage, budget and forecast contributions and related expenses required. Passion for the mission and enjoys leading and collaborating with a development staff and working with volunteer boards. A strong work ethic with demonstrated organizational skills and the ability to manage multiple priorities and meet strict deadlines. Excellent knowledge of Microsoft Word, PowerPoint and Excel. PREFERRED Grant Professional Certified (GPC) Experience in healthcare, successful grant procurement and philanthropy is strongly preferred. Experience using Raiser's Edge, online directories of funders and/or other fundraising software, and WorkDay. Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Youngstown Foundation It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Manage credentialing applications, track expirations, maintain accurate practitioner records, and support compliance and reporting. | At least 2 years of healthcare credentialing experience, knowledge of credentialing processes and regulations, strong data entry and communication skills, and ability to work remotely. | Job Title: Credentialing Analyst Company Overview: Mercy Health is a leading healthcare organization dedicated to providing exceptional patient care through innovative medical services and compassionate support. With a strong commitment to community health and professional excellence, Mercy Health fosters a collaborative environment where employees can thrive and make a meaningful impact. Role Overview: As a Credentialing Analyst at Mercy Health, you will play a critical role in ensuring that all healthcare practitioners meet the necessary credentialing requirements. This position supports the organization’s compliance and quality standards by managing credentialing applications, tracking expirations, and maintaining accurate practitioner records. What You'll Do: - You will send initial and reappointment credentialing applications for healthcare practitioners. - You will follow up on missing applications, expiring licenses, board certifications, and insurance documentation. - You will accurately enter and audit practitioner information in credentialing databases. - You will collaborate with internal teams and external providers to resolve credentialing issues promptly. - You will maintain up-to-date records to support compliance with regulatory and accreditation standards. - You will assist in preparing reports related to credentialing status and compliance metrics. - You will support process improvements to enhance credentialing efficiency and accuracy. What You Bring: - You have at least 2 years of experience in healthcare credentialing or a related administrative role. - You possess strong knowledge of credentialing processes, licensing requirements, and healthcare regulations. - You are proficient in data entry and auditing with high attention to detail. - You have excellent communication and organizational skills to manage multiple tasks effectively. - You are comfortable working independently in a remote environment. Bonus Points If You Have: - Experience with credentialing software such as CAQH or similar platforms. - Certification as a Certified Provider Credentialing Specialist (CPCS) or equivalent. - Familiarity with healthcare compliance standards like NCQA or The Joint Commission. - Prior experience working in a large healthcare system or hospital setting. What We Offer: - We offer a fully remote work environment with flexible daytime hours. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer professional development opportunities and support for credentialing certifications. - We offer a collaborative and inclusive workplace culture focused on employee well-being. - We offer paid time off and wellness programs to support work-life balance. Ready to Apply? To join Mercy Health as a Credentialing Analyst, please submit your resume and cover letter through our careers portal at www.mercyhealthcareers.com. We look forward to reviewing your application and potentially welcoming you to our team.

Manage credentialing applications, follow up on documentation, audit practitioner records, and ensure compliance with healthcare standards. | Minimum 2 years experience in healthcare credentialing or related administrative role with strong knowledge of credentialing processes and healthcare regulations. | Job Title: Credentialing Analyst Company Overview: Mercy Health is a leading healthcare organization dedicated to providing exceptional patient care and innovative health solutions. With a strong commitment to community wellness and professional development, Mercy Health supports a collaborative and inclusive work environment where employees can thrive. Role Overview: As a Credentialing Analyst at Mercy Health, you will play a critical role in ensuring that all healthcare practitioners meet the necessary credentialing requirements. This position supports the integrity and compliance of our provider network by managing credentialing processes efficiently and accurately. What You'll Do: - You will send initial and reappointment applications for credentialed practitioners. - You will follow up on missing applications, expiring licenses, board certifications, and insurance documentation. - You will accurately enter and audit practitioner information to maintain up-to-date records. - You will collaborate with internal teams and external providers to resolve credentialing issues. - You will monitor credentialing timelines to ensure compliance with regulatory standards. - You will assist in preparing reports related to credentialing status and compliance. - You will support continuous improvement initiatives within the credentialing department. What You Bring: - You bring at least 2 years of experience in healthcare credentialing or a related administrative role. - You have strong knowledge of credentialing processes, licensing requirements, and healthcare regulations. - You possess excellent attention to detail and organizational skills. - You are proficient with credentialing software and Microsoft Office Suite. - You have strong communication skills to effectively interact with practitioners and team members. Bonus Points If You Have: - Experience working in a remote or virtual healthcare environment. - Certification from the National Association of Medical Staff Services (NAMSS) or similar credentialing body. - Familiarity with electronic health records (EHR) systems. - Experience with data auditing and quality assurance processes. What We Offer: - We offer a fully remote work environment with flexible daytime hours. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer professional development opportunities and support for credentialing certifications. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer paid time off and wellness programs to promote work-life balance. Ready to Apply? Please submit your resume and cover letter through our online application portal at Mercy Health's careers page. We look forward to reviewing your application and potentially welcoming you to our team.

Manage accounts receivable tasks including claims processing, cash collection, billing compliance audits, and resolving payment discrepancies. | High school diploma with 1-3 years of medical collections or billing experience, basic computer skills, and knowledge of claims review. | The Accounts Receivable Specialist is responsible for implementation and coordination of fiscal transactions in a timely and accurate manner. This includes claims processing, cash collection, claims resolution, resolving credit balances, EOM balancing and monthly statements. Responsible for pre claim review to assure billing compliance as required by company. Is accountable for complying with all policies, procedures and regulations related to billing all Medicare, Medicaid and other Third Party Payors. Mission/Core Values: It is expected that all of the duties and responsibilities of this position will be performed in a manner consistent with the Ministry’s Standards of Behavior (CARE; Compassion: seeks to understand, listen and explain; Advocate: is the voice for the vulnerable; Respect: demonstrates the highest regard for and welcomes all people; Excellence: commits to the highest standard of quality care, joyful service, and teamwork) and in a manner that reflects the core values of Mercy Health which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service. All supervisors and above are expected to model the organizational mission and values through their daily actions, decision making and priority setting. All supervisors and above are expected to develop, implement and monitor short and long range plans to meet or surpass standards consistent with the overall strategic plan. 50%Examines denied and underpaid claims to determine reason for discrepancies. Communicates directly with payers to follow up on outstanding claims, file appeals, resolve payment variances, and ensure timely reimbursement. Ability to identify with specific reason underpayments, denials, and cause of payment delay. Works with management to identify, trend, and address root causes of issues in the A/R. Maintains a thorough understanding of federal and state regulations, as well as payer specific requirements and taken appropriate action accordingly. Documents activity accurately including contact names, addresses, phone numbers, and other pertinent information. Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to management. Needs to be a strong problem solver and critical thinker to resolve accounts. 20%Responsibilities include posting remittance advice to patient accounts, resolving any errors after posting payments, posting guarantor payments, reconciling all posted cash, and requesting refunds. 11%Submit claims electronically or by paper according to payor specifications and filing limits. 10%Performs pre billing audits to assure billing compliance as required by company. 5%Answers all incoming phone calls to the business line accepting payments, answering billing questions, assisting patients with financial assistance and providing service recovery as needed. 2%Process patients statements monthly per policy. 2%Reviews all credit balances and processes as required by Medicare, Medicaid and all Third Party Payors. The above is intended to describe the general content and functions of this job. It is not to be construed as an exhaustive list of all duties or responsibilities. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. The job description is subject to continual revisions as needed for patient care. Due to the services and care provided by this institution, personnel may be requested to serve in related capacities as determined by their qualifications in a different unit, department, and campus, in an effort to not disrupt patient care and continue to provide a safe environment to our patients. All employees are expected to follow Mercy Health policies and procedures, maintain high standards of safe work performance, and maintain good attendance and punctuality. MINIMUM QUALIFICATIONS Minimum Years and Type of Experience: High School Diploma. One year experience in medical collections or professional billing required. Other Knowledge, Skills and Abilities Required: Must demonstrate basic computer knowledge, ability to use standard office equipment and basic MS Office software. Problem solving skills related to account resolution. Adapt to changing procedures and growing environment. Other Knowledge, Skills and Abilities Preferred: 1-3 years of relevant experience in medical collections or professional billing preferred. Knowledge of claims review and analysis.