Mercy Health

Performing specimen collection, processing samples, and supporting laboratory operations. | High school diploma, basic phlebotomy skills preferred, strong laboratory and research skills, good communication and organization. | Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: Days/Afternoons (United States of America) This is a PRN Position Summary of Primary Function/General Purpose of Position The Lab Assistant/Phlebotomist performs phlebotomy and specimen collection. They use Lab Information System (LIS) and Hospital Information System (HIS) to conduct functions related to phlebotomy, patient registration, order entry, result look-up and report generation. They process specimens for diagnostic testing and referral testing and sort specimen drop-offs according to insurance. They ensure accurate registration of specimens as needed. Essential Job Functions • Performs specimen collection procedures • Processes and sends out specimen and body fluids • Enters orders • Performs accessioning, centrifuging, and aliquoting of samples • Generates reports • Registers patients • Provides basic customer service • Maintains inventory levels and stocks supplies • When staffed in Microbiology department, culture setup of microbiology samples and gram stain preparation. Performs the MST (Micro Setup Time) as needed. • Phlebotomist duties may be needed. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Phlebotomy Certification (preferred) Education High School/GED (required) Work Experience 1 year phlebotomy experience (preferred) Training Basic phlebotomy training (preferred) Skills Active Listening Ability to discern the thinking of others Service Orientation Verbal and Written Communication Problem Solving Customer Service Organization Time Management Coordination Basic computer skills Data entry Compassion Specimen Collection Draws blood Sample analysis Phlebotomy Collection Software Working Conditions Periods of high stress and fluctuating workloads may occur May be exposed to physical altercations and verbal abuse May be exposed to high noise levels and bright lights May be exposed to limited hazardous substances or body fluids* May be exposed to human blood and other potentially infectious materials* May have periods of constant interruptions General office environment Required to car travel to off-site locations, occasionally in adverse weather conditions Other: Intermittent exposure to fumes and odors * Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Lifting/Carrying (0-50 lbs.) 1-33% Lifting/Carrying (50-100 lbs.) 0% Push/Pull (0-50 lbs.) 1-33% Push/Pull (50-100 lbs.) 1-33% Stoop/Kneel 1-33% Crawling 0% Climbing 0% Balance 1-33% Bending 67-100% Sitting 34-66% Walking 67-100% Standing 67-100% Additional Physical Requirements/Hazards Manual dexterity (eye/hand coordination) Perform shift work Maneuver weight of patients Hear alarms/telephone/audio recorder Reach above shoulder Repetitive arm/hand movements Finger Dexterity Color Vision Acuity - far Acuity - near Depth perception Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Exposure to potential electrical shock Exposure to x ray/electromagnetic energy Exposure to high pitched noises Gaseous risk exposure Patient Population Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Lab Outreach - St. Rita's It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Provide basic health care and support to patients, monitor health, assist with personal needs, and communicate with healthcare team. | No formal healthcare certification or clinical experience specified; candidate's background in chemistry and research does not align with the healthcare support role. | Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) PRN opportunities on Days or Nights! Patient Care Tech- those enrolled or plan to enroll in a healthcare degree program Clinical Nursing Student - eligible if you have completed 1 clinical rotation Patient Care Technician (PCT) or Clinical Nursing Student – St. Rita's Medical Center Job Summary: A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming. Essential Job Functions Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties. Acts as liaison between patient and nurse to report changes and/or concerns. Provides high-level customer service to all patients, patient's family, visitors, and employees. Provides accurate, precise, timely documentation when applicable for patient care. Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving. Performs delegated tasks once competency has been validated. Mobilizes patients using therapeutic transfer techniques which foster independence and safety. Fosters independence by encouraging patients to complete tasks as independently as possible. Individualizes care based on patient's interests and hobbies. Education: None Licensure/Certification: BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) Must have completed one of the following: (required) Successful completion of nursing aide training program OR Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting Experience: Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required) Skills & Abilities: Possesses problem-solving skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Ability to be proactive in a rapidly changing environment Training EPIC Electronic Health Record (EHR) training (preferred) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Coordinate workflows, evaluate staff competency, ensure compliance, and participate in quality improvement initiatives within a clinical laboratory setting. | Requires a Bachelor's Degree in a relevant science field, MLS or ASCP certification, and 5+ years of laboratory experience, with leadership experience preferred. | Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Lab Supervisor – Anderson Hospital Job Summary: The Lab Supervisor coordinates workflows including organizing, staffing, directing, reviewing, and monitoring related to all aspects of the clinical laboratory disciplines (e.g., Blood Bank, Chemistry, Hematology, Immunology, Microbiology, Molecular Biology, Point of Care, Toxicology). The Lab Supervisor assists the leadership team with operational and administrative functions that facilitates excellent patient care, maintains laboratory functions, and ensures policies and procedures are completed by making compliance a key priority. Essential Functions: Hires and assist with onboarding top talent to create a work environment of diversity, professional growth, and continuous development Evaluates the competency of all testing personnel and assuring that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently Ensures that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly Participates in committees, task forces, and improvement teams as defined Ensures all changes within the laboratory are sufficiently validated before implementation Other duties as assigned Education: Bachelor’s Degree in clinical laboratory science, Medical Laboratory Science, Biomedical Science, Biology, or Biochemistry (required) Certifications: Medical Lab Scientist (MLS) or ASCP Certification (required) Experience: 5 years of experience in a laboratory tech setting (required) Previous experience in a leadership position in a laboratory tech environment preferred, not (required) Skills & Abilities: Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment Mercy Health is an equal opportunity employer. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Core Laboratory - Anderson It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. We believe your best is yet to come. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Manage credentialing applications, track expirations, maintain accurate practitioner records, and support compliance and reporting. | At least 2 years of healthcare credentialing experience, knowledge of credentialing processes and regulations, strong data entry and communication skills, and ability to work remotely. | Job Title: Credentialing Analyst Company Overview: Mercy Health is a leading healthcare organization dedicated to providing exceptional patient care through innovative medical services and compassionate support. With a strong commitment to community health and professional excellence, Mercy Health fosters a collaborative environment where employees can thrive and make a meaningful impact. Role Overview: As a Credentialing Analyst at Mercy Health, you will play a critical role in ensuring that all healthcare practitioners meet the necessary credentialing requirements. This position supports the organization’s compliance and quality standards by managing credentialing applications, tracking expirations, and maintaining accurate practitioner records. What You'll Do: - You will send initial and reappointment credentialing applications for healthcare practitioners. - You will follow up on missing applications, expiring licenses, board certifications, and insurance documentation. - You will accurately enter and audit practitioner information in credentialing databases. - You will collaborate with internal teams and external providers to resolve credentialing issues promptly. - You will maintain up-to-date records to support compliance with regulatory and accreditation standards. - You will assist in preparing reports related to credentialing status and compliance metrics. - You will support process improvements to enhance credentialing efficiency and accuracy. What You Bring: - You have at least 2 years of experience in healthcare credentialing or a related administrative role. - You possess strong knowledge of credentialing processes, licensing requirements, and healthcare regulations. - You are proficient in data entry and auditing with high attention to detail. - You have excellent communication and organizational skills to manage multiple tasks effectively. - You are comfortable working independently in a remote environment. Bonus Points If You Have: - Experience with credentialing software such as CAQH or similar platforms. - Certification as a Certified Provider Credentialing Specialist (CPCS) or equivalent. - Familiarity with healthcare compliance standards like NCQA or The Joint Commission. - Prior experience working in a large healthcare system or hospital setting. What We Offer: - We offer a fully remote work environment with flexible daytime hours. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer professional development opportunities and support for credentialing certifications. - We offer a collaborative and inclusive workplace culture focused on employee well-being. - We offer paid time off and wellness programs to support work-life balance. Ready to Apply? To join Mercy Health as a Credentialing Analyst, please submit your resume and cover letter through our careers portal at www.mercyhealthcareers.com. We look forward to reviewing your application and potentially welcoming you to our team.

Manage credentialing applications, follow up on documentation, audit practitioner records, and ensure compliance with healthcare standards. | Minimum 2 years experience in healthcare credentialing or related administrative role with strong knowledge of credentialing processes and healthcare regulations. | Job Title: Credentialing Analyst Company Overview: Mercy Health is a leading healthcare organization dedicated to providing exceptional patient care and innovative health solutions. With a strong commitment to community wellness and professional development, Mercy Health supports a collaborative and inclusive work environment where employees can thrive. Role Overview: As a Credentialing Analyst at Mercy Health, you will play a critical role in ensuring that all healthcare practitioners meet the necessary credentialing requirements. This position supports the integrity and compliance of our provider network by managing credentialing processes efficiently and accurately. What You'll Do: - You will send initial and reappointment applications for credentialed practitioners. - You will follow up on missing applications, expiring licenses, board certifications, and insurance documentation. - You will accurately enter and audit practitioner information to maintain up-to-date records. - You will collaborate with internal teams and external providers to resolve credentialing issues. - You will monitor credentialing timelines to ensure compliance with regulatory standards. - You will assist in preparing reports related to credentialing status and compliance. - You will support continuous improvement initiatives within the credentialing department. What You Bring: - You bring at least 2 years of experience in healthcare credentialing or a related administrative role. - You have strong knowledge of credentialing processes, licensing requirements, and healthcare regulations. - You possess excellent attention to detail and organizational skills. - You are proficient with credentialing software and Microsoft Office Suite. - You have strong communication skills to effectively interact with practitioners and team members. Bonus Points If You Have: - Experience working in a remote or virtual healthcare environment. - Certification from the National Association of Medical Staff Services (NAMSS) or similar credentialing body. - Familiarity with electronic health records (EHR) systems. - Experience with data auditing and quality assurance processes. What We Offer: - We offer a fully remote work environment with flexible daytime hours. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer professional development opportunities and support for credentialing certifications. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer paid time off and wellness programs to promote work-life balance. Ready to Apply? Please submit your resume and cover letter through our online application portal at Mercy Health's careers page. We look forward to reviewing your application and potentially welcoming you to our team.

Manage accounts receivable tasks including claims processing, cash collection, billing compliance audits, and resolving payment discrepancies. | High school diploma with 1-3 years of medical collections or billing experience, basic computer skills, and knowledge of claims review. | The Accounts Receivable Specialist is responsible for implementation and coordination of fiscal transactions in a timely and accurate manner. This includes claims processing, cash collection, claims resolution, resolving credit balances, EOM balancing and monthly statements. Responsible for pre claim review to assure billing compliance as required by company. Is accountable for complying with all policies, procedures and regulations related to billing all Medicare, Medicaid and other Third Party Payors. Mission/Core Values: It is expected that all of the duties and responsibilities of this position will be performed in a manner consistent with the Ministry’s Standards of Behavior (CARE; Compassion: seeks to understand, listen and explain; Advocate: is the voice for the vulnerable; Respect: demonstrates the highest regard for and welcomes all people; Excellence: commits to the highest standard of quality care, joyful service, and teamwork) and in a manner that reflects the core values of Mercy Health which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service. All supervisors and above are expected to model the organizational mission and values through their daily actions, decision making and priority setting. All supervisors and above are expected to develop, implement and monitor short and long range plans to meet or surpass standards consistent with the overall strategic plan. 50%Examines denied and underpaid claims to determine reason for discrepancies. Communicates directly with payers to follow up on outstanding claims, file appeals, resolve payment variances, and ensure timely reimbursement. Ability to identify with specific reason underpayments, denials, and cause of payment delay. Works with management to identify, trend, and address root causes of issues in the A/R. Maintains a thorough understanding of federal and state regulations, as well as payer specific requirements and taken appropriate action accordingly. Documents activity accurately including contact names, addresses, phone numbers, and other pertinent information. Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to management. Needs to be a strong problem solver and critical thinker to resolve accounts. 20%Responsibilities include posting remittance advice to patient accounts, resolving any errors after posting payments, posting guarantor payments, reconciling all posted cash, and requesting refunds. 11%Submit claims electronically or by paper according to payor specifications and filing limits. 10%Performs pre billing audits to assure billing compliance as required by company. 5%Answers all incoming phone calls to the business line accepting payments, answering billing questions, assisting patients with financial assistance and providing service recovery as needed. 2%Process patients statements monthly per policy. 2%Reviews all credit balances and processes as required by Medicare, Medicaid and all Third Party Payors. The above is intended to describe the general content and functions of this job. It is not to be construed as an exhaustive list of all duties or responsibilities. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. The job description is subject to continual revisions as needed for patient care. Due to the services and care provided by this institution, personnel may be requested to serve in related capacities as determined by their qualifications in a different unit, department, and campus, in an effort to not disrupt patient care and continue to provide a safe environment to our patients. All employees are expected to follow Mercy Health policies and procedures, maintain high standards of safe work performance, and maintain good attendance and punctuality. MINIMUM QUALIFICATIONS Minimum Years and Type of Experience: High School Diploma. One year experience in medical collections or professional billing required. Other Knowledge, Skills and Abilities Required: Must demonstrate basic computer knowledge, ability to use standard office equipment and basic MS Office software. Problem solving skills related to account resolution. Adapt to changing procedures and growing environment. Other Knowledge, Skills and Abilities Preferred: 1-3 years of relevant experience in medical collections or professional billing preferred. Knowledge of claims review and analysis.