20 open positions available
Develop and execute GTM strategies for Mercury Invoicing, leveraging customer insights and analytics to drive growth. | 5+ years of B2B product marketing experience, experience with GTM strategies, and ability to work cross-functionally. | For over 1,000 years, the hawala system has enabled merchants across Asia, Africa, and the Middle East to invoice and settle debts without transferring physical money. A merchant in Delhi pays a local broker, who contacts a broker in Cairo to pay the supplier—no contracts, no physical transfer, just a trust-based network settling accounts through reciprocal transactions. The Silk Road economy ran on this distributed system, often settling faster than modern wire transfers, moving billions annually on nothing but trust and reputation. At Mercury, we have the same focus on quality, trust, and speed. We’re building a modern banking* platform that does more than just banking. Invoicing is one of Mercury’s top products, loved by startups, professional services businesses, and more. And we’re looking for a Product Marketing Manager who can help us tell our Invoicing story and grow adoption with new and existing customers. • Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you’ll do: • Own GTM strategy for Mercury Invoicing including segmentation, messaging & positioning, and cross-functional launch planning and execution. • Develop deep customer and market insights through qualitative/quantitative research and competitive intelligence to shape product, growth, and roadmap decisions. • Drive acquisition and adoption by leading multi-channel marketing, experiments, and growth initiatives in partnership with product, growth, and creative teams. • Champion the customer voice across the organization, ensuring customer needs meaningfully influence product development and prioritization. • Measure, analyze, and optimize performance to refine GTM strategies and inform future product and marketing investments. You should have: • 5+ years of B2B product marketing experience • Previous demonstrated experience of developing and executing go-to-market strategies for new products • Experience translating complex products into clear, compelling value propositions • Ability to navigate ambiguity and hit goals with minimal direction • Data-driven approach and growth mindset, with experience using analytics to optimize campaigns • Strong operational skills and ability to coordinate cross-functional initiatives • Experience working with product, engineering, growth, and creative teams Nice to have: • Fintech experience is a plus • Experience with data analysis, SQL is a plus The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900-160,700 • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600-$144,600 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.]
Develop and execute GTM strategies for Mercury Invoicing, leveraging market insights and coordinating with cross-functional teams to drive adoption. | Over 5 years of B2B product marketing experience, proven success in launching new products, and ability to analyze data and optimize campaigns. | For over 1,000 years, the hawala system has enabled merchants across Asia, Africa, and the Middle East to invoice and settle debts without transferring physical money. A merchant in Delhi pays a local broker, who contacts a broker in Cairo to pay the supplier—no contracts, no physical transfer, just a trust-based network settling accounts through reciprocal transactions. The Silk Road economy ran on this distributed system, often settling faster than modern wire transfers, moving billions annually on nothing but trust and reputation. At Mercury, we have the same focus on quality, trust, and speed. We’re building a modern banking* platform that does more than just banking. Invoicing is one of Mercury’s top products, loved by startups, professional services businesses, and more. And we’re looking for a Product Marketing Manager who can help us tell our Invoicing story and grow adoption with new and existing customers. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you’ll do: Own GTM strategy for Mercury Invoicing including segmentation, messaging & positioning, and cross-functional launch planning and execution. Develop deep customer and market insights through qualitative/quantitative research and competitive intelligence to shape product, growth, and roadmap decisions. Drive acquisition and adoption by leading multi-channel marketing, experiments, and growth initiatives in partnership with product, growth, and creative teams. Champion the customer voice across the organization, ensuring customer needs meaningfully influence product development and prioritization. Measure, analyze, and optimize performance to refine GTM strategies and inform future product and marketing investments. You should have: 5+ years of B2B product marketing experience Previous demonstrated experience of developing and executing go-to-market strategies for new products Experience translating complex products into clear, compelling value propositions Ability to navigate ambiguity and hit goals with minimal direction Data-driven approach and growth mindset, with experience using analytics to optimize campaigns Strong operational skills and ability to coordinate cross-functional initiatives Experience working with product, engineering, growth, and creative teams Nice to have: Fintech experience is a plus Experience with data analysis, SQL is a plus The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900-160,700 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600-$144,600 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-EMS1
Manage full sales cycle, build pipeline, conduct discovery, and close deals in fintech environment. | At least 3 years of full-cycle sales experience, ability to manage pipeline, and interest in fintech. | When Karl Elsener introduced the original Swiss Army knife, he wasn’t just crafting a tool; he was defining a new standard for adaptable craftsmanship, something that works just as well in a workshop as it does in the wild. That spirit is at the heart of this Account Executive role at Mercury, where success comes from being a true multipurpose operator: someone who can prospect, run discovery, adapt on the fly, decode messy financial workflows, and make founders feel understood and supported. At Mercury, we build modern business banking along with tools for payments, cards, and cash management so companies can run their finances from a single, intuitive dashboard. We are looking for Account Executives to help a wide range of businesses make Mercury the core of how money moves through their company. One day you might be talking to a fast-growing AI startup, the next to an ecommerce brand you love, or a 30-year-old family owned business that is ready to modernize its banking and finance operations. Many of these customers are lean and fast-moving, and they will look to you as a partner who understands both their business and their operations. This is a full-cycle, quota-carrying, consultative role in a fast-changing environment where you will build and iterate on your own sales motion. What you will do Own a quota and the full sales cycle from first touch through activation across a diverse range of companies across all stages, industries, and use cases. Design and execute your own pipeline strategy across outbound, inbound, and creative channels, while partnering closely with SDRs. Run high-quality discovery with founders, operators, and lean finance teams to uncover real problems in how they manage cash, payments, and financial operations. Connect pain-points to Mercury’s products and tell clear, simple stories that help customers make confident decisions. Drive a strong pipeline of high-velocity deals while staying in control of your time and competing priorities. Collaborate with Account Management, Partnerships, Marketing, and Product to win complex deals and unlock new segments. Turn what you see in the field into structured feedback and ideas that improve our go-to-market motion, processes, and product. Who you are Coachable and growth-oriented. You seek out feedback, integrate it quickly, and can point to a clear improvement curve in your recent roles. Curious, creative, and strategic. You ask why, not just what, and you adjust your approach based on the customer, especially in founder-led cycles. Scrappy and resourceful. You are comfortable without a rigid playbook, clean territory, or heavy inbound, and you know how to build pipeline from almost zero. Disciplined and accountable. You manage your time, pipeline, and follow-through with intention and take ownership of both inputs and outcomes. Comfortable with ambiguity. You have succeeded in environments where product, ICP, and GTM change quickly, and you adapt rather than stall. Collaborative generalist. You enjoy working with SDRs, marketing, product, and post-sales, and you are excited to take on projects beyond your core deals when they unlock revenue opportunities for Mercury. Willing to travel on occasion for conferences or strategic in-person meetings. Qualifications At least three years of closing experience in an Account Executive role, or equivalent full-cycle experience in a similar capacity. Experience selling to founders, owner-operators, or small leadership teams is a plus. Proven ability to build and manage a high-quality pipeline and hit or exceed targets in a fast-paced environment. Excellent written and verbal communication skills, with the ability to tailor your message to different audiences. A bachelor’s degree or equivalent practical experience. Genuine interest in fintech and how better financial tools can help growing businesses operate and scale. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $169,900-$212,400 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $153,000-191,200 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-MV1
Manage full sales cycle, develop pipeline, and collaborate across teams to close deals in fintech. | Proven full-cycle sales experience, ability to build pipeline, and strong communication skills. | When Karl Elsener introduced the original Swiss Army knife, he wasn’t just crafting a tool; he was defining a new standard for adaptable craftsmanship, something that works just as well in a workshop as it does in the wild. That spirit is at the heart of this Account Executive role at Mercury, where success comes from being a true multipurpose operator: someone who can prospect, run discovery, adapt on the fly, decode messy financial workflows, and make founders feel understood and supported. At Mercury, we build modern business banking along with tools for payments, cards, and cash management so companies can run their finances from a single, intuitive dashboard. We are looking for Account Executives to help a wide range of businesses make Mercury the core of how money moves through their company. One day you might be talking to a fast-growing AI startup, the next to an ecommerce brand you love, or a 30-year-old family owned business that is ready to modernize its banking and finance operations. Many of these customers are lean and fast-moving, and they will look to you as a partner who understands both their business and their operations. This is a full-cycle, quota-carrying, consultative role in a fast-changing environment where you will build and iterate on your own sales motion. What you will do Own a quota and the full sales cycle from first touch through activation across a diverse range of companies across all stages, industries, and use cases. Design and execute your own pipeline strategy across outbound, inbound, and creative channels, while partnering closely with SDRs. Run high-quality discovery with founders, operators, and lean finance teams to uncover real problems in how they manage cash, payments, and financial operations. Connect pain-points to Mercury’s products and tell clear, simple stories that help customers make confident decisions. Drive a strong pipeline of high-velocity deals while staying in control of your time and competing priorities. Collaborate with Account Management, Partnerships, Marketing, and Product to win complex deals and unlock new segments. Turn what you see in the field into structured feedback and ideas that improve our go-to-market motion, processes, and product. Who you are Coachable and growth-oriented. You seek out feedback, integrate it quickly, and can point to a clear improvement curve in your recent roles. Curious, creative, and strategic. You ask why, not just what, and you adjust your approach based on the customer, especially in founder-led cycles. Scrappy and resourceful. You are comfortable without a rigid playbook, clean territory, or heavy inbound, and you know how to build pipeline from almost zero. Disciplined and accountable. You manage your time, pipeline, and follow-through with intention and take ownership of both inputs and outcomes. Comfortable with ambiguity. You have succeeded in environments where product, ICP, and GTM change quickly, and you adapt rather than stall. Collaborative generalist. You enjoy working with SDRs, marketing, product, and post-sales, and you are excited to take on projects beyond your core deals when they unlock revenue opportunities for Mercury. Willing to travel on occasion for conferences or strategic in-person meetings. Qualifications At least one year of closing experience in an Account Executive role, or equivalent full-cycle experience in a similar capacity. Experience selling to founders, owner-operators, or small leadership teams is a plus. Proven ability to build and manage a high-quality pipeline and hit or exceed targets in a fast-paced environment. Excellent written and verbal communication skills, with the ability to tailor your message to different audiences. A bachelor’s degree or equivalent practical experience. Genuine interest in fintech and how better financial tools can help growing businesses operate and scale. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $134,000-$168,200 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,000-$151,400 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-MV1
The Manager will enhance financial crimes compliance detection models and improve Mercury’s overall FCC framework. This includes developing and maintaining transaction monitoring and sanctions models, as well as creating analytics to track FCC program health. | Candidates should have 12+ years of data analytics experience and a deep understanding of FCC/AML fundamentals. Strong SQL skills are required, along with experience in FCC or AML-related analytics roles. | Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities. Mercury*, while not a bank itself, is an important part of the U.S. financial ecosystem. Mercury provides banking services to ambitious entrepreneurs, and in so doing, must play a part in also working to root out bad actors and prevent them from accessing or abusing the U.S. financial system. The BSA/AML & Sanctions compliance team serves as the oversight function for the overall AML & Sanctions program. As a FCC Modeling and Analytics Manager, you’ll help drive enhancements to our financial crimes compliance (FCC) detection models and help improve Mercury’s overall FCC framework. The Manager will play a critical role in developing, tuning, and maintaining Mercury’s transaction monitoring (TM) and Sanctions models. The Manager will also create the analytics and metrics to track the health of FCC programs and develop executive-level reporting. This technical position requires a strong analytical background and strong FCC subject-matter expertise. The Manager of Modeling and Analytics will collaborate closely with risk strategy, engineering, and compliance teams. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of the journey, we would expect you to: Use SQL and other analytical tools to conduct in-depth analysis of Mercury’s customers, transactions, alerts, TM rules, risk ratings, and more. Use data-driven methods to improve, design, implement, and maintain Mercury’s FCC models, including transaction monitoring, sanctions screening, customer risk scoring, and relevant alert models. Develop bespoke transaction monitoring rules designed to address Mercury’s specific AML risk. Partner with Compliance, Product, and Data leaders to translate regulatory requirements into effective analytical frameworks. Know how to tell stories with data, enabling people to understand the output and meaning of analytics activities in a clear, compelling manner. Understand both the what and the why of FCC analytics – what are we looking for and why does it matter. Develop and maintain detailed documentation on the configuration of FCC models – scenarios, thresholds, segments, tuning, etc. – and any changes made to those configurations over time. Assist with evaluating and tuning existing detection models and rules to reduce false positives while maintaining regulatory rigor. Develop data-driven methods to identify new typologies, emerging risks, and evolving financial crime trends. Partner with Model Risk Management to support validation and performance monitoring of models to ensure compliance with internal and regulatory standards. There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some combination of the following: 12+ years of experience conducting in-depth data analytics. Deep understanding of the FCC/AML fundamentals, including both principles and regulations. Outstanding skills with standard analytical tools. Top-notch SQL skills are required, experience with Python, R or similar are preferred. Strong ability to turn data and analyses into compelling narratives. 7+ years of experience working in FCC or AML-related analytics roles. Experience identifying ways to improve both data-related and operational efficiencies. Have the technical writing skills to translate code into plain English and vice versa. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $166,600 - $208,300 US employees outside of the New York City, Los Angeles, Seattle or the San Francisco Bay Area: $149,900 - $187,500 Canadian employees (any location): CAD $157,400 - 196,800 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-SN1
Define and build Mercury's lending platform infrastructure, partner with stakeholders to ensure compliance and scalability, and drive product strategy for lending products. | 10+ years product management experience with 4+ years in lending or financial systems, strong technical and systems thinking skills, and ability to manage complex fintech products. | If holding money safely and moving it seamlessly are two core pillars of a great financial platform for businesses, the third is enabling businesses to access capital. Lending well relies on a system of trust, data, automation, and customer experience that empowers businesses to grow. At Mercury, we’re embarking on building systems from the ground up to support an entirely new generation of lending products. We want to create the foundational infrastructure that will define how our customers access capital, how we manage risk, and how we scale responsibly. We’re looking for someone who can architect this future: blending sharp systems thinking with a feel for usability, designing a platform that is both resilient and flexible, and ultimately creating lending experiences that feel seamless, empowering, and even magical to our customers. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. What You’ll Do Define the vision, strategy, and roadmap for Mercury’s lending systems and infrastructure. Build the core platform that powers loan origination, underwriting, servicing, and repayment across a range of lending products. Partner with engineering, risk, design, data science, and operations to design scalable systems that balance automation with resilient controls. Establish the technical and product foundations to support new credit and lending products, including decisioning workflows, data integrations, repayment rails, and compliance features. Collaborate with banking partners and internal stakeholders to ensure lending products are regulatory-compliant and operationally sound. Prioritize areas of investment using customer insights, market research, and data-driven decision-making. Set and track success metrics for lending system health, adoption, and customer impact. Create reusable capabilities that amplify the speed and consistency of launching future lending products. What You Bring 10+ years of product management or aligned experience, with at least 4+ years in lending, credit, or financial systems. Experience building complex systems or platforms from scratch in a fintech or financial services environment. Strong understanding of lending lifecycles (origination, underwriting, servicing, repayment) and associated risk/compliance considerations. Technical fluency; ability to dive deep with engineers while simplifying complexity for business and compliance stakeholders. A systems mindset - seeing lending not just as features but as interconnected flows of data, risk, operations, and customer experience. Proven ability to balance customer empathy with rigorous business, compliance, and operational requirements. Track record of delivering internal platforms or tools that enable speed, scalability, and efficiency across teams. Comfort operating in ambiguity and setting direction in greenfield product areas. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $239,000 - $298,800 Canadian employees (any location): CAD 225,900 - 282,400 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-MF1
Develop and manage pipelines of GTM talent, partner with recruiters and hiring managers, and innovate sourcing strategies to support company growth. | 5+ years sourcing experience with GTM focus, executive stakeholder partnership, expertise in passive talent sourcing, and proficiency with sourcing tools like LinkedIn Recruiter and Covey. | Mercury is building financial products to help startups and small businesses scale. Turns out this requires a lot of talented people, so we’re looking to add a Senior Business Sourcer to our team. As a key talent partner to several leaders across Go-to-Market (GTM), you’ll focus on building strong pipelines of exceptional candidates across Sales, Relationship Management, Partnerships, Marketing, and beyond. You will tackle niche, complex searches by employing strategic and innovative sourcing techniques, ensuring Mercury can scale effectively and strengthen our GTM motion. Here are some things you’ll do on the job: • Develop a deep understanding of Mercury’s values, brand, and product • Partner with recruiters and hiring managers to understand GTM hiring needs and target profiles • Build and manage strong pipelines of passive talent through creative sourcing strategies • Make a friendly first impression on candidates and (no pressure) act as the living embodiment of our cultural values • Own the top-of-funnel pipeline by identifying, engaging, and nurturing top GTM talent • Share market insights, candidate trends, and pipeline data with hiring partners • Champion diversity and inclusion by designing sourcing strategies that expand representation • Experiment with new sourcing channels and analyze their effectiveness • Collaborate with recruiters to ensure candidates have a seamless experience throughout the interview process • Stay up to date on company priorities and updates, aligning sourcing priorities accordingly You should: • Have 5+ years of sourcing experience, ideally with exposure to full-cycle recruiting • Have deep experience sourcing for GTM orgs (Sales, Partnerships, etc.), with an emphasis on higher-volume roles • Have experience influencing and partnering with multiple executive stakeholders • See yourself as an expert sourcer and enjoy seeking out passive talent • Have an almost psychic level of empathy and intuition • Communicate with clarity, thought, and precision • Enjoy building diverse, inclusive, and high-performing teams • Think about how to automate as much of your job as possible • Have experience with tools such as LinkedIn Recruiter, Covey, Gem, or similar • Keep track of what you’re working on even when you’re juggling a hundred different things • Use creativity while working within difficult constraints The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $132,400 - $149,000 • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,200 - $134,100 • Canadian employees (any location): CAD $125,100 - $140,800 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
Lead a team of engineers to deliver high-availability banking services while ensuring predictable results against company objectives. Create a fulfilling work environment and empower the team to contribute to a reliable and useful product. | Demonstrated ability to lead a technical team and experience with bank core and lending systems are essential. Familiarity with Haskell and TypeScript is preferred, along with a strong individual engineering skill set. | A busy rail switchyard moves thousands of cards every hour. Trains come in from different lines carrying all kinds of cargo, schedules change constantly, but somehow everything keeps flowing smoothly and safely. Banking* works the same way. At Mercury, we move money instead of freight cars, but the principles are similar. Money comes from everywhere; each transaction has its own set of rules, and we have to keep everything running on schedule so that customers, regulators, and business partners can count on us. The key is building systems that just work. When someone opens an account, it should be straightforward. When they make a payment, it posts when it’s supposed to. When a partner wants to integrate with us, they shouldn’t have to fight our systems to make it happen. Your job as an engineering manager at Mercury is to make our banking core run so smoothly that people barely notice it’s there. In this role, you will Lead a team of 4 to 8 senior engineers to deliver high-availability banking services. Ensure your team can predictably deliver results against company objectives. Create a fulfilling work environment for your team. Coach the team to a high level of technical excellence and stability. Have the confidence and competence to give feedback to engineers of all skill levels. Onboard new engineering hires. Align engineering work with Mercury values. Work alongside other product experts to pick the highest-impact projects. Collaborate with other teams when work overlaps, ideally to achieve a more cohesive product and simpler, more maintainable underlying technical implementation. Balance building new things with maintaining existing systems. Empower your team to thrive and contribute to making Mercury’s product reliable, beautiful, and useful. You should: Have demonstrated the ability to lead a technical team. Have experience integrating with bank core and lending systems. Have a strong individual engineering skill set. You will go through roughly the same interview process as our individual contributors, with additional interviews for manager skills. Be familiar with our tech stack (specifically, Haskell, and TypeScript), or have an interest in learning it. We encourage you to try our demo site if you’re interested in applying for the role. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $239,000 - 298,800 Canadian employees (any location): CAD $225,900 - 282,400 *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A, and Evolve Bank & Trust, Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-ES1
Lead and grow the ODD Enablement function by managing QC and L&D teams, establishing policies and workflows, integrating with BPO partners, and driving continuous improvement. | 3+ years in L&D, quality control, or enablement with 2+ years people management experience, BPO partner collaboration, process improvement skills, and strong leadership capabilities. | Mercury is building a banking* stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 100,000 startups and small businesses from all around the world. We're looking for an Ongoing Due Diligence (ODD) Enablement Manager to join our team and help scale a net-new, foundational function that supports our ODD team’s continued growth and operational excellence. This person will oversee our existing Quality Control (QC) specialist team and will also be responsible for establishing a new Learning & Development (L&D) team for Ongoing Due Diligence (ODD). You’ll build the foundational structure, policies, and rituals for both QC and L&D, ensuring they’re strong partners to our rapidly growing internal team and external BPO partners. This is a high-impact opportunity for someone who thrives in ambiguity, enjoys building new functions from scratch, and is passionate about quality, learning, and team development. • Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. Here are some things you’ll do on the job: • Lead and grow the ODD Enablement function, starting with our existing QC procedures and building out a brand new L&D team. • Oversee the integration of the L&D and QC functions with our external BPO partners. • Define team structure, roles, and responsibilities across QC and L&D & identify and hire necessary new roles and team members as ODD scales. • Manage and mentor a group of senior ICs, ensuring you provide clear expectations, goal-setting, and coaching to support their development. • Establish and continuously improve key policies and workflows for both QC and L&D, including quality review structures, training programs, and ongoing enablement practices. • Develop and maintain structured “keep-the-lights-on” rituals that ensure consistency, accountability, and operational excellence across both internal and BPO teams. • Work collaboratively and build strong relationships with cross-functional teams & ODD team leads to ensure enablement efforts are strategic, scalable, and aligned with business needs. • Track and report on the impact of Enablement initiatives, using data and stakeholder feedback to drive continuous improvement and inform future strategy. You should: • Have 3+ years of experience in L&D, quality control, or enablement roles—ideally in a startup environment—with a strong grasp of developing scalable processes and programs • Bring at least 2 years of people management experience, including hiring and developing senior individual contributors • Have experience working with BPO partners. • Thrive in ambiguity and be motivated by the opportunity to build new functions from the ground up • Have experience in process improvement, cross-functional stakeholder management, and creative problem-solving • Excel at managing multiple projects and priorities, with strong organizational and execution skills • Communicate clearly and confidently, both in writing and verbal settings • Demonstrate strong ownership and bring a thoughtful, empathetic leadership style The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $120,600 - $150,700 • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $108,500 - $135,600 • Canadian employees (any location): CAD $113,900 - $128,200 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
Lead full lifecycle recruiting for Product and Design roles, partnering with leaders to develop hiring strategies and close senior talent. | 5+ years recruiting experience in Product and/or Design at high-growth tech companies, strong relationship building, strategic thinking, and commitment to diversity. | At Mercury, we believe building great financial products starts with hiring exceptional people. Our ability to innovate and scale depends on thoughtful, strategic recruiting - where great talent directly shapes the future of our company. We’re looking for a Senior Recruiter to partner with leaders across Product and Design to bring in the talent that will drive Mercury’s next chapter of growth. Success in this role means diving deep into complex, nuanced domains, building enough context to source the right profiles, and persuasively selling candidates on Mercury’s mission. This is a high-impact role where you’ll lead key searches and partner closely with Product and Design leaders to shape how we attract, assess, and close world-class talent. Your work will ensure Mercury has the people in place to build products our customers trust and love, today and in the years ahead. • Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. What you’ll do • Partner with Product and Design leaders to understand priorities, quickly ramp on new domains, and turn complexity into clear hiring strategies • Manage the full lifecycle of high-priority searches, from kickoff through close, ensuring alignment with business goals and timelines • Flex as needed to support critical roles across Product, Design, and occasionally other areas of the business • Evaluate talent beyond surface-level signals to identify true craft and potential • Build trust with candidates through a transparent, respectful, and engaging process that reflects Mercury’s values • Analyze data, share insights, and experiment with new approaches to strengthen our hiring philosophy • Proactively engage candidates from diverse backgrounds, building inclusive and representative teams What sets you up for success • 5+ years of full-cycle recruiting experience, with deep focus on Product and/or Design in high-growth tech companies (bonus points if you’ve recruited for both domains!) • Track record of hiring senior-level talent and building strong relationships with both candidates and hiring teams • Ability to evaluate talent beyond pedigree, assessing craft, philosophy, and long-term impact • Strategic thinker who can move fluidly between big-picture goals and execution details • Skilled at influencing and advising leaders, balancing speed with quality • Excellent communicator, able to translate ambiguous business needs into clear hiring strategies • Champion of diversity, equity, and inclusion in every stage of the process • Naturally curious and collaborative, with a genuine interest in how great Product and Design talent shapes business outcomes • And, ideally, a sense of humor The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $160,900 - $181,000 • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $144,800 - $162,900 • Canadian employees (any location): $152,100 - $171,000 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
Lead and deliver complex, cross-functional customer experience programs from strategy through execution, driving alignment and scalable systems. | 6+ years program management including 2-3+ years senior level experience in customer experience or support, familiarity with Zendesk and analytics tools, strong strategic and operational skills. | “Ideas are easy. Execution is everything.”- John Doerr As a Senior Strategic Program Manager on Mercury’s Customer Experience (CX) team, you’ll lead some of our most complex and high-impact programs bringing structure, alignment, and strategic momentum to the work that shapes how we serve our customers. You won’t just track progress. You’ll architect it. This role is for someone who thrives in ambiguity, builds scalable systems, and helps teams move faster and smarter without adding unnecessary process. You'll be both a thought partner and an execution engine for CX leadership, shaping priorities, unblocking progress, and driving cross-functional results. You’ll sit at the heart of our Strategy and Planning team, embedded in the Customer Experience org but working closely with teams across CX Leadership, Product, Engineering, Learning & Development, and our Zendesk System Administrator team. If you’re energized by designing better ways of working, aligning smart people around meaningful goals, and seeing programs through from first doc to long-term success, we’d love to meet you. What You’ll Do As a Senior Strategic Program Manager, your work will span strategy, execution, and systems design. You’ll be trusted to lead through ambiguity, drive alignment on solutions and move the organization forward through high-impact programs. • Lead and deliver complex, cross-functional programs that shape how we support customers from evolving our support model by customer segment or product line, to redesigning KPIs, scaling vendor partnerships, and raising our operational and security standards • Drive initiatives across technology, process, and people, ensuring smooth execution from early scoping through long-term adoption and impact • Define and structure work in ambiguous spaces uncovering the right questions, aligning stakeholders, and turning strategy into action • Create scalable systems and program management practices that help CX teams prioritize, execute, and measure progress consistently and effectively • Use business analytics tools to explore trends, uncover gaps, and shape strategic direction not just to measure outcomes, but to inform the questions we ask and the programs we prioritize • Act as connective tissue across teams like Product, Engineering, L&D, Zendesk System Administrators, and Risk managing dependencies and ensuring shared understanding • Mentor peers and improve program delivery through thoughtful guidance, templates, tooling, and feedback • Spot what’s missing and fill it through new programs, repeatable systems, or simply asking the question no one else is asking What You Bring To The Table • Have 6+ years of program management experience, including 2–3+ years operating at a senior level across multiple functions or departments - ideally within a Customer Support or Customer Experience organization • Have led complex, strategic initiatives from definition through execution, often without a clear playbook • Operate autonomously, but always in partnership - you know when to pull others in and when to unblock yourself • Make the complex feel approachable - balancing depth with clarity in how you frame problems and drive progress • Balance strategic thinking with strong operational rigor - you love a well-scoped plan and a well-run meeting • Have excellent written and verbal communication skills, and can tailor your message for execs, ICs, or cross-functional stakeholders alike • Care about building trust, giving and receiving feedback, and making work better for others, not just yourself The Ideal Candidate Will Also Have • Familiarity with tools like Zendesk, Asana, Notion or other support operations tools • Experience in data analysis, with proficiency in tools like Google Sheets, SQL, or similar • A thoughtful approach to change management - balancing speed with communication, clarity, and long-term adoption. • A passion for continuous learning and improvement, always seeking new ways to enhance our support capabilities The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $151,000 - $188,700 • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $135,900 - $169,800 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
Design, implement, and maintain backend APIs and front-end interfaces for fraud and dispute systems, lead projects, and collaborate with cross-functional teams. | 3-7+ years senior full-stack experience, ownership of projects, familiarity or willingness to learn React, TypeScript, Redux, Haskell, Yesod, Persistent, and PostgreSQL. | Soaring high above the Gardon River, the Pont du Gard is a masterpiece of ancient Roman engineering, blending monumental scale with remarkable precision. Constructed in the 1st century CE, this aqueduct carried water over 30 miles to the Roman colony of Nemausus (modern-day Nîmes, France). Built almost entirely without mortar, the Pont du Gard relied on meticulously cut limestone blocks, some weighing up to six tons, fitted so precisely that the structure has endured for nearly two thousand years. Its average gradient of 1 in 3,000 (about 0.03%) allowed water to flow steadily and efficiently across the vast distance, a testament to the Romans’ deep understanding of water management and infrastructure design. Just as the Pont du Gard exemplifies ingenuity and precision, at Mercury, we draw inspiration from such timeless innovations. Our Card Fraud and Disputes team creates systems that are not only seamless and reliable but also built to last. For our customers, we provide effortless processes for submitting fraud and dispute claims. For our investigators, we develop tools that transform complexity into clarity and efficiency. As a Senior Full Stack Engineer on the Card Fraud and Disputes Team, you’ll play a key role as a hands-on engineer in building seamless experiences: both for our customers and for empowering our internal Risk Operations team with robust and efficient tools. You’re a full-stack engineer with a strong sense of ownership who can autonomously drive projects with multiple stakeholders, who thrives in a collaborative, cross-functional environment. The skills we’re looking for are: • Ownership: Independently take ownership of and drive projects, from initial ideation to deployment, both through mastering the domain and owning the technical implementation. On larger projects you’ll break up the project and serve as a technical lead to multiple engineers. • Full-Stack Development: Design, implement, and maintain backend APIs and front-end user interfaces, ensuring systems are both seamless and scalable. • Technical Design and Documentation: Create and review technical design documents and API specifications, contributing to architectural decisions and system design. • Cross-Team Collaboration: Work closely with product managers, designers, and risk operations stakeholders to deliver thoughtful and impactful solutions. The Ideal Candidate for this Role: • Has 3-7+ years of demonstrated full-stack experience working at the senior level or higher with a strong sense of ownership, and has demonstrated experience independently driving projects from inception to completion. • Is experienced with, or excited to learn, our frontend technologies including: React, TypeScript, and Redux. • Is experienced with, or excited to learn, our backend technologies including: Haskell, Yesod, Persistent, and Postgresql. If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees (any location): $166,600 - $208,300 • Canadian employees (any location): CAD 157,400 - 196,800 • Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A, and Evolve Bank & Trust, Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
Lead architectural decisions and system design for Mercury Personal, collaborate with cross-functional teams, and build new consumer banking features. | 7-10+ years backend software development experience, technical leadership with architectural decision-making, product-mindedness, and willingness to learn Haskell. | In April, 2024, Mercury announced our public beta for Mercury Personal – a premium consumer banking* service offering high-yield savings accounts, investments, no-fee domestic wires, ATM fee reimbursements, and favored Mercury features like User Permissions and Auto-Transfer Rules. We built the product for investors and founders. Individuals who were likely to have heard about Mercury or used it already, who were likely to have strong opinions about UX and get value out of the no-fee USD wires, who appreciated a technology-first banking experience that didn’t require a phone call to accomplish simple tasks. We’ve invited beta users and continue to tweak the product based on their feedback. We’re ramping up cautiously to ensure adequate risk and compliance controls as we move into this new domain. And, there’s still a lot to build. Right now, our team is working on a few table-stakes consumer banking features like Joint Investment Accounts, International Wires, as well as tightening our risk and compliance controls. We’re interested in building Trust Accounts and enabling several new features as we prepare to open up to a wider audience. As part of this role, you will: Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone who’s excited to help shape and build the future of Mercury Personal. Set the technical vision and lead the charge on architectural decisions, system design, and engineering best practices that shape the future of Mercury Personal and beyond. Collaborate closely with designers, product leaders, and other engineers to build new features for Mercury Personal and thoughtfully port existing business banking features over. Work across organizational boundaries to coordinate dependencies, reduce friction, and enable teams to deliver complex initiatives that span multiple domains. The ideal candidate for the role: Has 7-10+ years of software development experience, with a strong focus on the backend, with a knowledge of or excitement to learn Haskell. Has been an experienced technical lead making architectural decisions in the past and seen the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs. Is passionately product-minded and has experience building and shipping new products balancing reliability and velocity. Is someone comfortable driving discussions in areas with ambiguous ownership, approaches them with empathy, and delights in getting outcomes. Our work touches many other teams and areas of the product; you’ll have a lot of autonomy and the expectation is you’ll use that to seek out ways to have an impact. Is ridiculously helpful, taking initiative to make your coworkers’ lives easier by investing time to mentor and proactively share your knowledge and learnings through writings, 1:1s, and team meetings. If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $239,000 - $298,800 Canadian employees (any location): CAD 225,900 - 282,400 *Mercury is a financial technology company, not a bank. Business banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. Personal banking services provided through Choice Financial Group, Member FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-RA1
Lead technical projects end-to-end, collaborate across functions, write maintainable code, ensure quality and sustainability, mentor engineers, and drive business impact. | Proven experience leading technical projects at scale, strong full-stack skills, excellent communication, ability to balance speed and quality, creativity, and mentoring experience. | Roman engineers built aqueducts that quietly carried water across cities, sustaining empires without fanfare. The grandeur of Rome wasn’t in the aqueducts themselves, but in the life they enabled — the markets, homes, and public spaces that depended on them. Without those aqueducts, the empire would have faltered. At Mercury, our Bank Accounts team plays a similar role for the business: we own engineering for depository accounts*, the essential foundation that keeps everything else running. It’s not the flashy feature or headline-grabbing product, but getting this right ensures the entire platform works reliably. Just as aqueducts demand careful design, maintenance, and attention to long-term sustainability, we build systems that are dependable, secure, and scalable, supporting the business today and for years to come. As a Senior Engineer on this team, you won’t just write code — you’ll drive business impact, set technical direction, lead initiatives, and raise the bar for engineering excellence. This role blends execution with leadership: designing and shipping software, aligning stakeholders, and mentoring teammates to think bigger and build better. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. What You’ll Do Lead Projects End-to-End: Drive technical projects from concept to production. Define solutions, analyze tradeoffs, make critical decisions, and deliver software that works today and is sustainable for tomorrow. Collaborate Across Functions: Partner with product, design, and business stakeholders to shape initiatives. Translate between technical and non-technical audiences to ensure clarity, alignment, and buy-in. Code Craftsmanship: Write clear, testable, and maintainable code. Establish patterns and best practices that your team can follow, ensuring long-term scalability and reliability. Build for Quality & Sustainability: Design extensible systems, make balanced decisions on tech debt, plan careful rollouts, and own the quality of your work through post-launch monitoring. Think Product, Not Just Code: Approach problems with a product mindset. You care as much about the business impact of what you build as the technical design. Mentor & Elevate: Coach engineers on your team by sharing patterns, practices, and critical thinking to raise the technical bar and foster a culture of sustainable engineering. What You Bring Proven experience leading technical projects at scale, including planning, execution, and stakeholder management. Strong full-stack engineering skills, with deep knowledge of modern web development practices, API design, and system design. Clear and persuasive communication skills — you can articulate tradeoffs and influence decisions across teams. A mindset that balances urgency with craftsmanship: shipping fast, without cutting corners on quality engineering. Creativity and adaptability — you think beyond the obvious and find solutions that move both product and business forward. A track record of mentoring engineers and helping teams grow. If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees: $200,700 - $250,900 Canadian employees: CAD $189,700 - $237,100 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-ES1
Design and improve marketing team systems and workflows, manage projects and campaigns, implement automation tools, and oversee budgets and vendors. | 4-7 years experience in marketing or startup operations/program management, proven project and system building skills, hands-on automation experience, budget and vendor management, and strong communication. | Mercury’s marketing team is ~50 people across brand, growth, product marketing, and design — working together to scale our reach, connect with new audiences, and bring ambitious creative ideas to market. To get our most impactful efforts into the world seamlessly, we need someone focused on elevating how we operate so the team can focus their energy on doing their best work. We’re looking for a Senior Program Manager to help us do just that. This role has two core pillars: program management (designing systems, processes, and automations that scale) and project management (driving campaigns and initiatives to completion). You’ll help create the workflows, tools, and operating rhythms that make the marketing team more effective, and you’ll also manage our most important projects directly — ensuring they’re delivered on time, on budget, and to a high standard. You’ll also bring an ability to spot automation opportunities in how the team works. We’re experimenting with custom GPTs and workflow automations; you’ll help take that further — finding practical ways to save time, reduce busywork, and improve outcomes. This is a high-leverage, cross-functional role for someone who loves both operational problem-solving and hands-on execution. You’ll collaborate with leaders across the team on priorities, while working day-to-day with the designers, copywriters, product marketers, and more who bring our work to life. If this sounds like you… A systems thinker who doesn’t just fix problems in the moment, but designs solutions that scale… A project manager who thrives on clarity, timelines, and accountability… Someone energized by both strategic design and hands-on execution… An AI-fluent builder who loves experimenting with tools and automations to increase efficiency and impact… Then read on. In this role, you will: Design and improve systems that help the team prioritize and execute the highest-impact work Own project management for campaigns and initiatives: scope projects, set timelines, align stakeholders, track progress, and keep work moving - working closely with designers, copywriters, product marketers, and other teammates Spot and implement automation opportunities - building custom GPTs, improving workflows in our core tools, and testing new tools you think could benefit the team Manage budgets, vendors, and other recurring operational tasks - ensuring spend is tracked, resources are allocated effectively, and processes run smoothly You have: 4-7 years of experience in operations, program/project management, or related roles in marketing, creative, or startup environments A proven track record of both running projects directly and building systems that improved team effectiveness Hands-on experience implementing automation tools to improve workflows Experience owning budgets, vendors, and operational details Proficiency with project management tools (Asana, Notion, etc) Clear, structured communication skills and the ability to influence cross-functional partners Experience balancing speed and structure in a fast-moving environment Bonus points for: A tinkerer’s mindset - maybe you’ve even vibe-coded a lightweight solution when no perfect tool existed A knack for teaching or evangelizing new tools and processes in a way that gets others excited to adopt them A sharp creative sensibility - you recognize high-quality work and know when it meets the bar The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $151,000 - $188,700 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $135,900 - $169,800 Canadian employees (any location): CAD $142,700 - $178,300 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-DNI
You will partner with data science and engineering teams to design and deploy ML and Gen AI microservices, focusing on automating reviews. Additionally, you will work with a full-stack engineering team to embed these services into the overall review experience. | The ideal candidate should have 7+ years of experience in machine learning engineering, data engineering, or related fields. Expertise in a full modern data stack and production ML services is essential. | Before 1965, it was extremely difficult and time-consuming to analyze complicated signals, like radio or images. You could solve it, but you had to throw a ton of compute at it. That all changed with the invention of the Fast Fourier transform, which could efficiently break that signal down into the frequencies that are a part of it. The Risk Onboarding team is working on efficiently reviewing customers’ applications without compromising on quality. We are the front line of defense for preventing money laundering and financial crimes, building systems to verify that someone is who they say they are and that we are allowed to do business with them. At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our products create a safe environment that meets the needs of our customers, administrators, and regulators. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. As part of this role, you will: Partner with data science & engineering teams to design and deploy ML & Gen AI microservices, primarily focusing on automating reviews Work with a full-stack engineering team to embed these services into the overall review experience, including human in the loop, escalations, and feeding human decisions back into the service Implement testing, observability, alerting, and disaster recovery for all services Implement tracing, performance, and regression testing Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone who’s excited to help shape and build Mercury’s future The ideal candidate for the role has: 7+ years of experience in roles like machine learning engineering, data engineering, backend software engineering, and/or devops Expertise with: A full modern data stack: Snowflake, dbt, Fivetran, Airbyte, Dagster, Airflow SQL, dbt, Python OLAP / OLTP data modelling and architecture Key-value stores: Redis, dynamoDB, or equivalent Streaming / real-time data pipelines: Kinesis, Kafka, Redpanda API frameworks: FastAPI, Flask, etc. Production ML Service experience Working across full-stack development environment, with experience transferable to Haskell, React, and TypeScript The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $200,700 - $250,900 Canadian employees (any location): CAD 189,700 - 237,100 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-RA1
Lead the creation and management of strategic partnership programs from inception through growth, collaborating cross-functionally to drive business growth. | Requires 8+ years in partnerships or business development, familiarity with API partnerships, strong communication skills, and ability to work autonomously in a fast-paced environment. | “Partnership is not about scale — it’s about synergy.” — Unknown Role Overview At Mercury, we’re building the financial stack ambitious companies deserve — bringing together banking* and software into one elegant, intuitive product. The Partnerships team plays a pivotal role in that vision, identifying and cultivating strategic collaborations that introduce Mercury to new audiences and unlock meaningful value for our users. As we expand into new channels in 2025, we’re looking for a thoughtful and driven leader to spearhead our efforts, beginning with Professional Services—an area we believe is rich with opportunity—with room to grow into other verticals in the future. You’ll join as a Strategic Partnerships Manager, responsible for building new programs from 0–1, developing partner strategies, and driving revenue through creative, scalable, and long-term collaborations About The Team We’re a small but mighty group that obsesses over how great partnerships can accelerate growth, enhance our product offering, and delight customers in unexpected ways. We work closely with product, marketing, sales, and legal to ensure our partnerships aren’t just signed — they’re successful. This is a high-impact team with a clear mandate: unlock the next era of business growth at Mercury. • Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC What You’ll Do: • Launch new programs from scratch: You’ll take a channel from concept to reality — shaping the strategy, identifying the right partners, and bringing new initiatives to life. You’ll be able to point to similar 0–1 programs you’ve led, and the lessons you’ve carried forward. • Own the end-to-end partnership lifecycle: From initial outreach to deal structuring, negotiation, onboarding, and long-term growth — you’ll be at the center of it all. You’ll build executive-level relationships with key partners and craft thoughtful plans for co-marketing, enablement, and business planning. • Think strategically, act practically: You’ll build channel strategies rooted in research, data, and industry insight — identifying where we have the strongest right to win and the value props that will set us apart. • Collaborate cross-functionally: You’ll work closely with product, engineering, marketing, and analytics to make sure our partnerships translate into differentiated experiences and scalable outcomes. Whether it’s a new API integration or a partner-specific product incentive, you’ll be the connective tissue that brings it together. • Use data to inform and adapt: You know which metrics matter, how to track them, and what to do when they change. Your approach to structuring partnerships is grounded in what moves the needle, and your instincts are backed by data. • Be a product advocate: You understand how Mercury’s platform can integrate with a wide range of partners — and you’re comfortable working with internal product and engineering teams to surface feedback, propose improvements, and prioritize high-impact features. You should have: • Bachelor’s degree or equivalent • 8+ years of experience in partnerships, business development, or a similar role • Familiarity with API partnerships and product-led ecosystems • The ability to work autonomously in a fast-moving, ever-evolving environment • Strong communication skills and the ability to tailor your message to different audiences • An entrepreneurial mindset and a genuine curiosity about how businesses grow The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. We currently do not have any variable compensation or bonus structures in place. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $220,800 - $276,000 • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $198,700 - $248,400 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
Build and ship lovable fintech products by partnering with designers and product leaders in an autonomous, product-minded engineering team. | 4-7+ years frontend experience with React, TypeScript, Redux, strong product mindset, user empathy, and excellent collaboration skills. | Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor. At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers. Our product engineering group is growing and we’re looking to hire talented frontend engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools. As part of this role, you will: • Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future. • Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel. • Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs. • Join a small but mighty team of experienced product engineers within our Accounting product team. The ideal candidate for the role: • Has 4-7+ years of frontend development experience, with knowledge of React, TypeScript, and Redux. • Is passionately product-minded and has experience building and shipping new products. • Empathizes with users and can channel their perspective to build lovable products. • Can balance tradeoffs and find creative solutions to accomplish goals. • Communicates and collaborates effectively with peers and cross-functional counterparts. If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees (any location): $166,600 - 208,300 • Canadian employees (any location): CAD $157,400 - 196,800 • Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank Trust; Members FDIC. Mercury values diversity belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
As a Credit Underwriter, you will assess creditworthiness and structure creative lending solutions for prospective borrowers. You will also monitor ongoing repayment risks and partner with various teams to improve processes. | Candidates should have 2+ years of experience in financial analysis and a strong understanding of risk exposure. A bachelor's degree in accounting, finance, or a related field is a plus. | The word ‘credit’ is derived from the latin verb meaning, “one believes”. Underwriting is not merely a science of risk scoring and algorithms, but also an art of unearthing hidden variables, and of subtle pattern recognition; bridging the gap between that of real and perceived risk. The established lending frameworks shun the intrepid entrepreneur, deeming them too risky, and lacking certain credibility. Fortunate for them, Mercury provides banking* for these ambitious startups, and they are in need of believers. As a Credit Underwriter, you will be joining a team of lending experts with experience spanning unsecured cards to secured commercial credit. You will help shape our Working Capital loan product designed for eCommerce companies with a vision to extend to all small businesses. You will work directly with prospective borrowers to assess creditworthiness and structure creative lending solutions to support their growth. You will also partner with sales and product teams to innovate the go to market process, underwriting, and portfolio management needs of the rapidly scaling loan program. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group and Evolve Bank & Trust, Members FDIC _____________________________________________________________________________________ As part of the journey, we would expect you to: Analyze quantitative and qualitative data to summarize the strengths and risks presented in the application Lead diligence calls with new customers, when necessary, and help build strong relationships with existing customers Structure, price, and propose loan terms that balance the borrower’s capacity to repay and Mercury’s risk posture Monitor the ongoing repayment risk of existing loans, restructure delinquencies, collect on past due accounts Partner in refinement of credit policy, processes and procedures Work cross functionally with Sales, Product, Engineering, Data Science and Design teams to improve the customer experience Some things that might make you successful in a role like this: Have 2+ years of experience with financial analysis and interpreting financial performance or assessing risk exposure Have an understanding and excitement for the opportunity to work directly with founders and executives from early-stage startups and e-commerce companies Have an ability and desire to dig into numbers and derive meaningful insights and action Have an eye for detail and an analytical mindset Bachelor's degree in accounting, finance, or a related field is a plus! The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $119,400 - $134,300 US employees located outside of New York City, Los Angeles, Seattle or the San Francisco Bay Area: $107,500 - $120,900 Canadian employees (any location): CAD 112,800 - 126,900 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-JT1
Lead the validation, monitoring, and governance of various detection models and tools. Ensure models are accurate, compliant, and robust while supporting the development of the model risk framework. | Candidates should have a Bachelor's degree in a relevant field and 6-8 years of experience in model risk management or related areas. Strong analytical skills and familiarity with regulatory frameworks are essential. | Mercury is building the financial stack for startups. We’re here to make banking* intuitive, powerful, and safe for entrepreneurs and businesses of all sizes. Our team is obsessed with crafting thoughtful tools and protecting the financial ecosystem from fraud, money laundering, sanctions evasion, and other financial crimes. We’re seeking a detail-oriented, technically strong, and collaborative Senior Model Risk Manager to help us level up our defenses while enabling product velocity and innovation. As a Senior Model Risk Manager, you will lead the validation, monitoring, and governance of rule-based detection models, data pipelines, vendor models and ML/AI models and tools. You’ll play a pivotal role in ensuring Mercury’s models are accurate, compliant, and robust, and support the continuous development of our model risk framework in alignment with regulatory expectations. This is a hands-on technical leadership role for someone who understands the nuances of financial crime typologies, risk analytics, and model lifecycle governance. You’ll collaborate closely with model developers, compliance leads, and engineering partners while reporting into the Head of Model Risk Management. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. Here are some of the things you will do: Model Validation & Performance Oversight Perform independent model validation with a focus of AML and sanctions models, including transaction monitoring, customer risk scoring, sanctions screening, related AI tools, etc. Assess model methodologies, data integrity, assumptions, implementation, and output reasonableness. Evaluate emerging modeling techniques, such as behavioral analytics and machine learning, for suitability in financial crime detection. Ongoing Monitoring & Model Governance Support the establishment and maintenance of monitoring plans for model performance, stability, and concept drift. Lead periodic model reviews, recalibrations, and performance assessments in coordination with model owners. Track model inventory, issue remediation, and documentation standards under SR 11-7 and internal governance requirements. Controls & Risk Mitigation Recommend risk mitigation strategies for model limitations, including compensating controls, overrides, and thresholds. Participate in issue tracking, documentation, and validation of remediation evidence for model validation findings. Regulatory & Stakeholder Support Prepare model validation reports and technical summaries in response to requests from internal audit, executives, bank partners and regulators.. Partner with compliance and legal teams to ensure model alignment with regulatory standards (e.g., BSA/AML, OFAC, FATF, FinCEN). Culture Building & Advocacy Champion the development of model risk management as a core function within a fast-paced fintech environment. Cultivate model risk principles, regulatory expectations, and the value of strong model governance among cross-functional teams including engineering, product, risk, and compliance Ad-hoc Analysis & Cross-Functional Support Assist with one-off data validation tasks to support timely and accurate compliance reporting to regulators and bank partners. Engage in early risk identification efforts and provide MRM advice on the design and governance of new machine learning and AI models under development. Flex into broader analytical or compliance-related requests as needed, supporting the evolving needs of a growing MRM function. There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes: Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, Finance, or a related field. Master’s degree or PhD is preferred. 6–8 years of experience in model risk management, model development, quantitative analytics or data science. 2-4 years of experience in financial crimes related modeling and tuning techniques. Strong command of statistical analysis and data validation methods; proficiency in SQL and Python. Knowledge of Haskell is a plus but not required. Solid understanding of regulatory frameworks (e.g., SR 11-7, OCC 2011-12, FinCEN advisories). Experience drafting validation reports, audit response materials, and stakeholder briefings. Familiarity with Sanctions screening vendor tools (e.g., Bridger, Fircosoft, etc) is a plus. Experience with Machine Learning and /or AI models is a plus. CAMS, CRCM, or equivalent certification is a plus. Critical thinking skills and investigative rigor when reviewing data, assumptions, and outputs. A healthy dose of skepticism combined with a constructive, solution-oriented mindset. Exceptional attention to detail across documentation, validation artifacts, and analysis. Strong communication skills, including the ability to write clear, structured, and technically sound documentation. Comfort in an ambiguous, fast-paced, and rapidly changing business and regulatory environment. Ambitious sense of curiosity and willingness to explore how compliance and risk management impacts Mercury’s products and our customers outside of one’s comfort zone, such as new markets or financial products. Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the industry forward. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $200,700 - $250,900 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $180,600 - $225,800 Canadian employees (any location): CAD $189,700 - $237,100 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-HC1
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