Mercury

The role involves building and maintaining backend services that power Mercury's financial capabilities, focusing on a Python API service. Responsibilities include optimizing data schemas, developing data categorization pipelines, and enhancing API documentation for seamless integrations. | Candidates should have 3-7 years of backend development experience, particularly in building scalable APIs with Python and SQL. A strong understanding of financial systems and the ability to lead complex projects with multiple stakeholders is essential. | Venetian merchants transformed commerce by creating a system where every transaction told a complete story. What seemed like simple ledger entries actually captured the flow of value through entire trading networks, turning chaotic financial records into reliable foundations for business decisions. Double-entry bookkeeping became the navigation system that enabled the Age of Exploration and global trade. At Mercury, we see the same opportunity in modern financial workflows that those Venetian merchants saw centuries ago: the chance to fundamentally reimagine how businesses understand their financial operations. Just as double-entry bookkeeping brought clarity to medieval commerce, we're building tools that make financial management more automated and delightful for today's ambitious startups. Our product engineering teams are expanding Mercury's platform to better serve the complex financial needs of growing businesses. We're enhancing our existing accounting integrations and capabilities, building robust API infrastructure that supports our financial platform. This role will focus on building and maintaining backend services that power Mercury's financial capabilities, serving both internal product teams and external partners who integrate with our platform. As part of this role, you will: Build and scale a Python API service that enables Mercury's financial platform capabilities Create and maintain comprehensive API documentation to enable frictionless integrations for internal teams and external partners Optimize data schemas and queries to support growing transaction volumes and client scale Develop intelligent data categorization pipelines for automated transaction tagging and enrichment Champion the API consumer experience by gathering feedback, defining integration standards and evolving our documentation and tooling accordingly Enable engineers from other Mercury teams to easily contribute to and work with the Python API service Establish and evangelize Python development best practices for testing, documentation and code quality The ideal candidate for the role has: 3-7 years of backend development experience with a track record of building scalable APIs Proficiency in Python and SQL, with experience designing and optimizing database schemas for high-volume applications Experience building and maintaining API documentation and developer-facing tools Domain knowledge of financial systems and workflows, or exceptional ability to quickly master complex business processes Made architectural decisions in the past and measured the impact of those decisions over time - can clearly articulate your technical opinions and lay out tradeoffs Experience working with AI/ML systems for data categorization or classification applications Has been the technical lead of complex projects with many stakeholders, with a proven track record of shipping reliable software Communicates and collaborates effectively with peers and cross-functional counterparts by being helpful and engaged If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $208,300 Canadian employees (any location): CAD 157,400 - 196,800 *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A, and Evolve Bank & Trust, Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-ME1

Lead the validation, monitoring, and governance of various detection models and tools. Ensure models are accurate, compliant, and robust while supporting the development of the model risk framework. | Candidates should have a Bachelor's degree in a relevant field and 6-8 years of experience in model risk management or related areas. Strong analytical skills and familiarity with regulatory frameworks are essential. | Mercury is building the financial stack for startups. We’re here to make banking* intuitive, powerful, and safe for entrepreneurs and businesses of all sizes. Our team is obsessed with crafting thoughtful tools and protecting the financial ecosystem from fraud, money laundering, sanctions evasion, and other financial crimes. We’re seeking a detail-oriented, technically strong, and collaborative Senior Model Risk Manager to help us level up our defenses while enabling product velocity and innovation. As a Senior Model Risk Manager, you will lead the validation, monitoring, and governance of rule-based detection models, data pipelines, vendor models and ML/AI models and tools. You’ll play a pivotal role in ensuring Mercury’s models are accurate, compliant, and robust, and support the continuous development of our model risk framework in alignment with regulatory expectations. This is a hands-on technical leadership role for someone who understands the nuances of financial crime typologies, risk analytics, and model lifecycle governance. You’ll collaborate closely with model developers, compliance leads, and engineering partners while reporting into the Head of Model Risk Management. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. Here are some of the things you will do: Model Validation & Performance Oversight Perform independent model validation with a focus of AML and sanctions models, including transaction monitoring, customer risk scoring, sanctions screening, related AI tools, etc. Assess model methodologies, data integrity, assumptions, implementation, and output reasonableness. Evaluate emerging modeling techniques, such as behavioral analytics and machine learning, for suitability in financial crime detection. Ongoing Monitoring & Model Governance Support the establishment and maintenance of monitoring plans for model performance, stability, and concept drift. Lead periodic model reviews, recalibrations, and performance assessments in coordination with model owners. Track model inventory, issue remediation, and documentation standards under SR 11-7 and internal governance requirements. Controls & Risk Mitigation Recommend risk mitigation strategies for model limitations, including compensating controls, overrides, and thresholds. Participate in issue tracking, documentation, and validation of remediation evidence for model validation findings. Regulatory & Stakeholder Support Prepare model validation reports and technical summaries in response to requests from internal audit, executives, bank partners and regulators.. Partner with compliance and legal teams to ensure model alignment with regulatory standards (e.g., BSA/AML, OFAC, FATF, FinCEN). Culture Building & Advocacy Champion the development of model risk management as a core function within a fast-paced fintech environment. Cultivate model risk principles, regulatory expectations, and the value of strong model governance among cross-functional teams including engineering, product, risk, and compliance Ad-hoc Analysis & Cross-Functional Support Assist with one-off data validation tasks to support timely and accurate compliance reporting to regulators and bank partners. Engage in early risk identification efforts and provide MRM advice on the design and governance of new machine learning and AI models under development. Flex into broader analytical or compliance-related requests as needed, supporting the evolving needs of a growing MRM function. There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes: Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, Finance, or a related field. Master’s degree or PhD is preferred. 6–8 years of experience in model risk management, model development, quantitative analytics or data science. 2-4 years of experience in financial crimes related modeling and tuning techniques. Strong command of statistical analysis and data validation methods; proficiency in SQL and Python. Knowledge of Haskell is a plus but not required. Solid understanding of regulatory frameworks (e.g., SR 11-7, OCC 2011-12, FinCEN advisories). Experience drafting validation reports, audit response materials, and stakeholder briefings. Familiarity with Sanctions screening vendor tools (e.g., Bridger, Fircosoft, etc) is a plus. Experience with Machine Learning and /or AI models is a plus. CAMS, CRCM, or equivalent certification is a plus. Critical thinking skills and investigative rigor when reviewing data, assumptions, and outputs. A healthy dose of skepticism combined with a constructive, solution-oriented mindset. Exceptional attention to detail across documentation, validation artifacts, and analysis. Strong communication skills, including the ability to write clear, structured, and technically sound documentation. Comfort in an ambiguous, fast-paced, and rapidly changing business and regulatory environment. Ambitious sense of curiosity and willingness to explore how compliance and risk management impacts Mercury’s products and our customers outside of one’s comfort zone, such as new markets or financial products. Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the industry forward. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $200,700 - $250,900 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $180,600 - $225,800 Canadian employees (any location): CAD $189,700 - $237,100 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-HC1

The Internal Audit Lead will help expand the coverage of the Internal Audit function and execute the audit plan. This includes scoping internal audits, assessing compliance, and collaborating with teams to develop action plans. | Candidates should have experience in scoping and planning audits, leading audit teams, and working in regulated financial institutions. Strong communication skills and the ability to manage schedules are also essential. | Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. Internal Audit’s mission is to support Mercury and provide independent assurance over Mercury’s risk management, governance and internal control processes. This team helps to identify potential risks that could cause trouble for Mercury and collaborates with the business to get ahead of those risks. We assess Mercury's internal controls to make sure we have our bases covered and things are designed/operating effectively and are responsible for reporting any findings to leadership and process owners and providing recommendations when possible. We’re looking to hire an Internal Audit Lead to help expand coverage of our Internal Audit function at Mercury and execute on our audit plan. You’ll support audit teams internally within Mercury as well as supporting audits being conducted externally by third parties. Over time, you will become a subject matter expert on Mercury’s operations and compliance obligations. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. As part of the journey, we would expect you to: Bring your in depth knowledge of banking and financial services to Mercury to help ensure coverage of key processes and controls Work with the Senior Auditors to help scope internal audits across Mercury products and operations Coach and train team members and review their audit workpapers Assess compliance with Mercury’s compliance obligations Socialize, document, and report audit issues identified Collaborate with teams to develop appropriate action plans and review issue follow up testing Assist in creating the annual audit plan, including maintaining the audit universe and executing annual audit entity risk assessments Other duties as assigned There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes: Have experience scoping and planning new, complex audits Have experience leading audit teams and coaching team members Have experience working in a regulated financial institution, and have a working knowledge of laws, regulations and risk management standards for financial services Have experience in auditing banking products and requirements Have the ability to quickly grasp and understand complex business processes Have excellent written and verbal communication skills Be able to manage their own schedule to ensure deadlines are met Be a self-starter, someone who likes to innovate and think about how we can do things differently to be more efficient and effective The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, San Francisco, Los Angeles and Seattle: $194,700 - $243,400 US employees outside of New York City, San Francisco, Los Angeles and Seattle: $175,200 - $219,100 Canadian employees (any location): CAD $184,000 - $230,000 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-HC1

As a Senior Full Stack Engineer, you will build seamless experiences for customers and empower the internal Risk Operations team with efficient tools. You will take ownership of projects from ideation to deployment, collaborating with multiple stakeholders. | The ideal candidate has 3-7+ years of full-stack experience and a strong sense of ownership. Experience with frontend technologies like React and backend technologies like Haskell is preferred. | Soaring high above the Gardon River, the Pont du Gard is a masterpiece of ancient Roman engineering, blending monumental scale with remarkable precision. Constructed in the 1st century CE, this aqueduct carried water over 30 miles to the Roman colony of Nemausus (modern-day Nîmes, France). Built almost entirely without mortar, the Pont du Gard relied on meticulously cut limestone blocks, some weighing up to six tons, fitted so precisely that the structure has endured for nearly two thousand years. Its average gradient of 1 in 3,000 (about 0.03%) allowed water to flow steadily and efficiently across the vast distance, a testament to the Romans’ deep understanding of water management and infrastructure design. Just as the Pont du Gard exemplifies ingenuity and precision, at Mercury, we draw inspiration from such timeless innovations. Our Card Fraud and Disputes team creates systems that are not only seamless and reliable but also built to last. For our customers, we provide effortless processes for submitting fraud and dispute claims. For our investigators, we develop tools that transform complexity into clarity and efficiency. As a Senior Full Stack Engineer on the Card Fraud and Disputes Team, you’ll play a key role as a hands-on engineer in building seamless experiences: both for our customers and for empowering our internal Risk Operations team with robust and efficient tools. You’re a full-stack engineer with a strong sense of ownership who can autonomously drive projects with multiple stakeholders, who thrives in a collaborative, cross-functional environment. The skills we’re looking for are: Ownership: Independently take ownership of and drive projects, from initial ideation to deployment, both through mastering the domain and owning the technical implementation. On larger projects you’ll break up the project and serve as a technical lead to multiple engineers. Full-Stack Development: Design, implement, and maintain backend APIs and front-end user interfaces, ensuring systems are both seamless and scalable. Technical Design and Documentation: Create and review technical design documents and API specifications, contributing to architectural decisions and system design. Cross-Team Collaboration: Work closely with product managers, designers, and risk operations stakeholders to deliver thoughtful and impactful solutions. The Ideal Candidate for this Role: Has 3-7+ years of demonstrated full-stack experience working at the senior level or higher with a strong sense of ownership, and has demonstrated experience independently driving projects from inception to completion. Is experienced with, or excited to learn, our frontend technologies including: React, TypeScript, and Redux. Is experienced with, or excited to learn, our backend technologies including: Haskell, Yesod, Persistent, and Postgresql. If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $208,300 Canadian employees (any location): CAD 157,400 - 196,800 *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A, and Evolve Bank & Trust, Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-AC1

Execute and oversee compliance programs for regulated entities, manage regulatory filings and licensing, monitor marketing communications for compliance, and support audit readiness and investigations. | 3-5 years compliance experience in broker-dealer or regulated fintech, active FINRA Series 7 and 24 licenses, knowledge of SEC and FINRA rules, strong documentation and organizational skills. | In Rome, senators were barred from shipping grain for profit. In India, Buddhist parables warned of merchants who abused their customers’ trust. In 17th-century Amsterdam, the earliest shareholders demanded transparency from the world’s first joint-stock company. In every era, one principle has reasserted itself: where there is financial power, there must also be ethical infrastructure. Where there is innovation, there must also be restraint. At Mercury, we believe compliance is the infrastructure of trust—a way to engineer safety, transparency, and integrity directly into the architecture of financial innovation. This isn’t about bureaucracy or backstops. It’s about building control systems that scale with ambition, that evolve with product velocity, and that speak fluently in the language of risk and regulation. We’re hiring a Compliance Risk Manager - Investments to help us continue this tradition: someone who can translate regulation into design, design into process, and process into enduring trust. The Regulatory Compliance Risk Manager will independently execute on our investments compliance and supervision program while driving high-quality oversight across regulated entities, marketing programs, and financial partnership projects. This role bridges tactical execution with strategic ownership, providing operational clarity and regulatory confidence in how Mercury builds and scales. This role is well-suited for someone who thrives on execution, is energized by precision, and enjoys cross-functional problem-solving. The individual will be a key contributor within Mercury’s Regulatory Compliance team and part of a collaborative environment. Responsibilities will span a wide range of areas, from licensing, surveillance, and regulatory filings to ensuring compliance with FINRA and SEC communications and marketing regulations. The role involves especially close coordination with licensed employees and stakeholders across Product, Marketing, Support, Legal, and Operations. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. In this role, you will be responsible for the following: Own execution of internal compliance controls for our regulated entities and contribute to ongoing risk assessment, surveillance, and monitoring processes Support the implementation and oversight of compliance programs across SEC, FINRA, and state lending regimes, ensuring day-to-day adherence to core regulatory obligations Monitor regulatory developments and help translate them into policy updates, operational guidance, or procedural enhancements Coordinate regulatory filings and licensing obligations, including onboarding/offboarding registered reps, responding to standard inquiries, and maintaining submission calendars Review marketing and communication content for compliance with FINRA Rule 2210 and the SEC Marketing Rule Partner with Product Marketing, Brand, and Legal to operationalize disclosure and communication standards Assist with investments financial partner compliance diligence, ongoing relationship monitoring, and oversight coordination Maintain accurate records of compliance activity, stakeholder approvals, and oversight actions in accordance with regulatory documentation standards Participate in internal investigations, audit readiness efforts, and responses to regulatory exams, inquiries, or escalations Conduct periodic reviews of employee disclosures, outside business activities, personal trading, and other supervised person certifications Manage documentation, workflows, and communications related to regulatory attestations, information barriers, and supervisory controls Support the continuous improvement of our compliance program by identifying process gaps, proposing automation opportunities, and helping implement sustainable fixes You should: Have 3–5 years of experience in compliance or operations roles at a broker-dealer, RIA, or regulated fintech Hold active FINRA Series 7 and 24 licenses Be familiar with core rules and frameworks including FINRA Rule 3110, Rule 2210, SEC Rule 206(4)-7, and SEC Marketing Rule Be comfortable navigating ambiguity and applying regulatory concepts in evolving product or operational contexts Have excellent documentation and organizational skills—you’ll need to write clearly and manage records that stand up to audit Communicate clearly and enjoy working collaboratively to move things forward Bring clarity to ambiguity and structure to compliance program buildout Balance precision and pragmatism to help the business scale responsibly The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $151,000 - $188,700 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $135,800 - $169,800 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-DNI

Design, develop, and manage an enterprise-wide compliance training program ensuring regulatory adherence and risk mitigation across multiple teams in a fintech environment. | Experience building or scaling compliance training programs in fintech or financial institutions, strong knowledge of compliance domains, expertise in instructional design and LMS platforms, and excellent program and stakeholder management skills. | Mercury is revolutionizing finance for startups by building a complete, user-friendly banking* stack. We prioritize creating a secure and seamless experience for entrepreneurs while upholding the highest standards of compliance and safety. As the Compliance Training Program Manager, you will design and own Mercury’s enterprise-wide compliance training program. This role is essential to ensuring employees understand and adhere to regulatory, ethical, and operational standards in a high-growth, technology-driven environment. You will report to the Senior Manager of Compliance Governance & Oversight and partner closely with cross-functional stakeholders across Compliance, Legal, Product, AML, People, and Engineering. This is a unique opportunity to build and scale a high-impact training function from the ground up. You will have the autonomy to define training strategy, identify needs, create and deliver content, and introduce tools and workflows that enhance Mercury’s compliance culture and regulatory readiness. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. As part of the journey, we would expect you to: Conduct a company-wide training needs assessment to identify training gaps, regulatory obligations, and team-specific risk exposure Build and maintain a comprehensive compliance training calendar covering onboarding, annual, ad hoc, and targeted training Develop and deliver training on a variety of topics, including AML/BSA, UDAAP, Fair Lending, complaints, information security, product compliance, third-party risk, and more Design content using sound instructional design principles and tailor it to a variety of audiences (e.g., CX, Product, Engineering, bank partners) Manage our learning management system (LMS) — including assignment logic, tracking, reminders, reporting, and audit-readiness Collaborate closely with SMEs and stakeholders to ensure training is accurate, engaging, and effective Own metrics and feedback loops to evaluate training program effectiveness, improve comprehension, and reduce risk behavior Build scalable, repeatable workflows to support training delivery, including integrations with onboarding and regulatory change management processes Stay up to date on emerging compliance risks and regulatory expectations to continuously evolve the training program There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience: Proven experience building or scaling a compliance or risk training program at a fintech, financial institution, or high-growth tech company Strong knowledge of compliance domains (e.g., AML/BSA, UDAAP, Fair Lending, Privacy, Product Compliance) and how to communicate these effectively to different functions Expertise in instructional design principles and tools, as well as LMS platforms (e.g., WorkRamp, Docebo, or similar) Excellent program and stakeholder management skills — you are comfortable aligning Legal, Compliance, Product, and People teams around shared goals You independently define and gain consensus on what quality looks like in your work You proactively find, prioritize, and execute key projects, balancing strategic planning with tactical delivery You thrive in an environment that values creativity, autonomy, and iteration The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $160,900 - $201,100 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $144,800 - $181,000 Canadian employees (any location): CAD $152,100 - $190,000 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-DNI

Lead and launch a new financial product line, build and scale product teams, define long-term strategy, and collaborate across design, engineering, and go-to-market teams. | 10+ years as a founder or product leader with 3+ years building financial products, experience leading large product teams, fintech experience, and strong strategic and communication skills. | In 1958, Bank of America secretly launched "Project Drop" - mailing 60,000 unsolicited credit cards to residents of Fresno, California without warning. This audacious experiment, led by Joseph Williams, created the first successful mass-market credit card system and eventually became Visa. Working in stealth mode within a traditional bank, Williams' team invented not just a product but an entire ecosystem—merchant networks, fraud prevention, consumer credit scoring—that transformed global commerce. At Mercury, we're looking for a leader of our next transformative product line (that’s definitely not a credit card). You'll own and launch a new financial product that fundamentally changes how startups and growing businesses operate. You'll build the team, define the vision, launch the product, and navigate the complexities of introducing something new in financial services. This role demands equal parts strategic thinking, hands-on execution, and the courage to drop something revolutionary into the market. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. As part of this job, you will: Lead a Stealth Product team that is building a new product experience and business line, including platform capabilities, customer-facing product experiences, and the distribution of how people adopt the product Launch lovable product experiences that drive meaningful business impact and integrate seamlessly into Mercury’s broader product suite Guide 4+ PMs and product teams on strategy, execution, craft, and much more Partner closely with your Design & Engineering counterparts, our GTM team, and company leadership team to define and drive long-term product strategy Build an organization that can react quickly and adapt to short-term goals, while investing in long-term platform work Empower other product teams to deliver customer experiences with speed and scale Here are some things that might be helpful for this role: 10+ years as a founder or product leader, with 3+ years building financial products Experience building, scaling, and leading product teams 0→1 across a wide surface area of financial products Proven leadership across multiple product teams (20+ engineers) Experience at a fast-growing fintech company A founder mindset and comfort operating in ambiguity Expert understanding of founder or early business challenges/opportunities, and how they adopt software to solve those Excellent communication skills - for internal alignment, executives, and external partnerships Strong systems thinking and comfort with complex, technical domains A bias toward building beautiful, high-impact customer experiences Comfort using data to inform strategy and business decisions And, ideally, a sense of humor The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $289,700 - $362,100 Canadian employees (any location): CAD 273,800 - 342,200 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-MF1

Lead and scale a risk user experience team making financial risk decisions while improving operational efficiency and product quality in a fintech environment. | 2+ years people management in banking/fintech risk, strong banking product knowledge, operational scaling experience, excellent communication, and ability to handle high-risk escalations. | For the longest time, banking* has only really served one purpose, holding money securely. In doing so, it's also slowed us down and overcomplicated things. That's where Mercury comes in. Banking should do more and we're on a mission to make that happen through powerful banking solutions and simplifying all of the financial workflows that come with managing a business. To accomplish this end, we also need to ensure the trust and safety of our customers, partners and ecosystem. Thankfully, Mercury has a world class Risk team to detect and mitigate any threats. And this team is growing. We're looking to bring on a Risk User Experience Manager to lead a team of risk experts responsible for making financial risk decisions, all while providing best-in-class user experiences. The Risk User Experience team responds to transaction limit request increases, makes risk decisions on queued payments, and leverages general risk knowledge to escalate suspicious or high risk behavior to relevant teams. As a people manager, you'll help the team scale by overseeing projects, implementing product solutions to complex problems, and bringing operational rigor and resilience to the team. You'll play a critical role in helping the team navigate ambiguity and ensuring that the team is supported by laying the groundwork for scale. • Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A; and Evolve Bank & Trust; Members FDIC. Here are some things you'll do on the job: • Hire and lead a team that is efficient, competent, and extremely resourceful in helping resolve user inquiries and making critical financial risk decisions • Improve team efficiency and effectiveness by setting performance goals and monitoring performance metrics at an individual and team level • Work cross-functionally to improve our product, investigate thorny technical (either engineering or banking-related) issues, and fix bugs • Identify and drive forward opportunities to improve efficiency through training, process enhancements, and technology (tooling) improvements • Help the team work towards extremely high standards on quality by conducting sampling and quality control reviews of key workflows • Contribute to day-to-day operations by providing guidance on complex, in-depth, cross-product investigations You should: • Have 2+ years of people management experience • Have experience working in banking, fintech, or other financial services in the risk space. • Have product sense and knowledge of banking products (e.g., ACH, International Wires, SWIFT, checks, and debit cards) • Have a strong track record of scaling operational teams and programs through process and tooling enhancements • Be a highly motivated people leader, comfortable working within a high risk environment under minimal supervision • Be extremely comfortable handling escalations and provide exceptional judgment in high-stakes, high-risk environments • Enjoy learning new systems and processes in a fast paced environment • Have excellent written and verbal communication skills • Be obsessed with quality The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $120,600 - $150,700 USD US employees outside of New York City, Los Angeles, Seattle or the San Francisco Bay Area: $108,500 - $135,600 USD Canadian employees (any location): CAD $113,900 - $128,200 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-AR1