Mercury

Own end-to-end go-to-market strategy and manage marketing team to drive customer acquisition, activation, and advocacy. | 10+ years B2B product marketing experience with proven multi-motion go-to-market leadership and strong data-driven revenue mindset. | By the 1970s, the travel industry had quietly figured out something that most businesses hadn't: growth at scale required three different go-to-market motions happening at once. Individual travelers booked directly — they walked in, called up, and bought. Corporate travel programs needed a sales rep to negotiate rates and sign contracts. And then there were travel agents: independent businesses with deep client relationships who effectively decided what their clients bought. The airlines and hotel chains that grew fastest were the ones that recognized all of these distribution motions and invested in each of them in the right ways. Mercury runs the same three motions. Most of our growth is self-serve and product-led: Founders discover us, sign up, and stay. Our fast-growing sales team closes meaningful deals with larger businesses. And our partners — incorporators, accountants, investors, and platforms that already have the trust of the businesses we want to reach — refer customers to us the same way a great travel agent would: because they believe in our product and its value to their clients. We are looking for a go-to-market leader who can make all three of these motions work harder together with a data-driven strategy and consistent positioning across the customer journey. What You'll Do Own end-to-end GTM strategy across Mercury's three primary growth motions — product-led, sales-led, and partner-led — including segmentation, messaging, and cross-functional execution. Manage and grow a team of product marketers and partner marketers supporting these motions today. Build and maintain the customer journey, messaging, and infrastructure that works across all three motions: shared value propositions and personas that flex appropriately for self-serve onboarding flows, sales conversations, and partner co-marketing Partner closely with the growth product org on strategy and execution for driving top-of-funnel, conversion, activation, and virality. Partner with sales leadership on messaging and enablement, from battlecards and objection-handling frameworks to segment-specific playbooks Develop Mercury's partner marketing strategy in collaboration with the partnerships team — including co-marketing programs, partner enablement materials, and joint GTM playbooks Lead customer and market research to stay ahead of competitive dynamics, identify growth opportunities across segments, and feed insights into product, pricing, and roadmap decisions Define and track the PMM metrics that matter for growth — from activation to adoption to advocacy — and use them to continuously improve GTM strategy You Should Have 10+ years of B2B product marketing experience, with full ownership of GTM strategy — not just launch coordination Demonstrated experience driving growth across multiple GTM motions; you've run product-led, sales-led, and partner-led programs, and you understand how they interact Strong messaging and positioning craft — you can develop a compelling narrative from scratch, test it with customers, and translate it into assets that actually get used by sales and partners Revenue mindset — you track contribution to pipeline, activation, and retention, and you know how to use data to argue for, refine, and defend your strategy Experience working with sales leadership on messaging and proof points to improve their team’s ability to source pipeline and close deals. Ability to lead cross-functional initiatives without direct authority — aligning sales, product, partnerships, and growth teams around a shared GTM plan Nice to Have Fintech, banking*, or financial services experience — familiarity with the regulatory, trust, and competitive dynamics of this space Experience at a company that scaled through multiple GTM channels simultaneously, particularly one with a strong PLG foundation that was extending into enterprise and/or channel Data fluency — comfortable pulling your own analysis in Amplitude, Hex, Metabase, or SQL rather than waiting on a data team *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800 - $259,800 US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000 - $233,800 Canadian employees (any location): CAD 196,400 - 245,500 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-SE1

Own end-to-end delivery of technology programs for credit and lending products, managing cross-functional execution and audit readiness. | 10+ years technical program management in fintech or financial services with executive stakeholder influence. | Mercury is building Mercury Bank, N.A., a proposed nationally chartered bank focused on serving ambitious businesses. Credit and lending are central to that mission, and as we migrate our charge card and term loan products to the Bank's own balance sheet and build the next generation of lending infrastructure, we need someone who can hold the full program together. The Senior Technical Program Manager for Credit and Lending will own end-to-end delivery of the technology programs that power Mercury's charge card, term loan, and adjacent credit products. You will be the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations: setting strategy for how these programs run, surfacing tradeoffs that unblock leaders, sequencing the critical path, and ensuring that what ships is audit-ready from day one. We are looking for someone who has operated at this level before, in a regulated environment, at scale, with real accountability for outcomes. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you'll do: Program ownership Own the integrated program plan across all active credit and lending workstreams, covering milestones, dependencies, and critical paths across Engineering, Product, Risk, Compliance, Treasury, and Operations. Proactively manage sequencing, resourcing tradeoffs, and escalations. When initiatives are off-track, you identify it first and bring a recommended path forward. Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system, not just fixes the symptom. Contribute to the overall (proposed) Mercury Bank, NA technical program, collaborating with other TPMs to build a holistic view of progress and risks Governance and decision-making Keep a single source of truth for status, decisions, risks, and owners. Maintain a living RAID log with clear owners and impact assessments. Facilitate structured decision-making by surfacing options and tradeoffs to leaders before problems escalate. Build and improve the operating systems that drive credit and lending product decisions: planning cycles, reviews, decision frameworks, launch readiness. Communication and influence Produce concise, predictable updates calibrated to the audience. Synthesize complex cross-functional information into recommendations that help executives decide and move. Produce documentation of program objectives, architecture decisions, and operational impacts that onboards new team members without requiring a meeting to explain it. Function as a trusted thought partner to engineering leads, product managers, and senior leadership. Execution and improvement Identify inefficiencies and eliminate them through automation, AI tooling, or process redesign. Lead technical retrospectives and post-mortems, ensuring learnings are systematized rather than forgotten. What we're looking for: Experience 10+ years of program management or technical program management in a high-growth or regulated environment. Direct experience in financial services, fintech, or credit infrastructure. Compliance, audit, reporting and risk management obligations are familiar territory. Track record of operating at the department or business level, owning programs with multiple concurrent workstreams and cross-functional accountability. Proven ability to communicate with and influence executive stakeholders, in writing and in high-stakes meetings, without a senior manager to translate. Bonus: Familiarity with the lending tooling ecosystem such as loan origination, credit risk management and lending management systems. How you work Product-first. You evaluate everything through: what is the user problem, what is the fastest path to learning, what actually moves the needle. AI-native. You use AI tools to do your actual work. You have built workflows or tooling that changed how your team operates. When you see a repetitive process, you automate it. Comfortable in ambiguity. You build structure where there is none. Systems thinker. You see dependencies, second-order effects, and points of failure before they surface, and you build programs that account for them. Energized by building and operating. You do your best work designing the system and running it well once it is built. What you bring: Technical fluency. You can understand and challenge engineering decisions, identify technical risks early, and translate complexity for non-technical stakeholders. Exceptional written and verbal communication. You write documentation that clarifies hard decisions and build frameworks teams actually adopt. Commercial instincts. You understand the financial dynamics of a lending business well enough to evaluate tradeoffs with authority. High emotional intelligence. You build trust quickly across engineering, product, risk, and executive stakeholders. You navigate complex interpersonal situations without losing credibility or momentum. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-BF1 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $180,200—$225,200 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $162,200—$202,700 USD Canadian employees (any location): $170,300—$212,800 CAD

Improve operational maturity, reliability, and observability by embedding with product teams and contributing to application code for reliability techniques. | Significant SRE or DevOps experience with proficiency in PostgreSQL, Temporal, and observability tools like Grafana or Honeycomb. | When the Tarr Steps, a footbridge assembled of heavy stones in Exmoor National Park in England, washed away in a flood in 1942, the Royal Engineers rebuilt it. Then it washed away again in 1952. So the Royal Engineers heaved in more stones: on and on, like a Sisyphean lesson in absurdity. Of course, they do this because the Tarr Steps are a historical monument, believed to be built during the Bronze Age. Modern bridge building looks a lot different and generally requires less upkeep. While we appreciate the charm of ancient things, Mercury is engineering the future of banking*. "Quaint" and "archaic" are not values we seek in our systems. Rebooting a tumbling server and hoping a flood of requests doesn't wash it away can be an emergency tactic, but we actively seek out durable solutions over monotonous ops work. You'll bring this ethos and teach others how to live it too. Up to this point, the Stability team at Mercury has primarily built platform-level constructs that product teams adopt. However, those teams are asking for us to work more closely with them to mature their implementations and practices. We are creating an SRE team that will rotate through product teams. You will understand the team's domain, identify opportunities for improvements in reliability/observability/performance/preparedness and create self-reinforcing, virtuous cycles. As part of this role, you will: Embed with product teams, helping them improve their operational maturity by setting up and refining practices around on-call, monitoring, alerting, and run books Run regular game day exercises with product teams, helping them feel more prepared to investigate and quickly remediate incidents Jump into application code written in Haskell & TypeScript and implement reliability techniques such as retries, better error handling, better logging, circuit breaking, etc Steer SLOs towards meaningful customer outcomes that product teams are accountable for. Those SLOs become a strong signal for whether the product is working as intended Champion reliability practices through design document and code reviews Identify observability gaps that hinder debugging, incident response, and business intelligence and help close those Advocate for longer-term improvements that non-product engineering teams can drive Participate in the product team's on-call rotation while embedding or as part of a more general engineering rotation, helping us improve processes and how we learn from incidents The ideal candidate for the role: Has past Site Reliability Engineering or DevOps experience Has measurable examples of influencing an organization towards greater reliability Has significant experience with PostgreSQL Has authored and operated Temporal workflows Has experience with observability platforms like Grafana or Honeycomb Has familiarity with OpenTelemetry If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-GC1 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $200,700—$250,900 USD Canadian employees (any location): $189,700—$237,100 CAD

Lead and implement a prudential regulatory compliance program ensuring regulatory adherence and operational integration. | 5-7+ years in prudential compliance programs with strong regulatory knowledge and stakeholder management skills. | With Mercury's continued progress toward becoming a chartered bank, establishing a strong and forward-looking prudential compliance program is a key part of building a durable, regulator-ready foundation. In this role, you will report to our Director, Bank Regulatory Compliance and will steward the implementation and operation of a scalable, regulator-ready prudential regulatory compliance program to support bank charter readiness, beginning with Regulations W and O. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a prudential compliance program aligned with regulatory expectations and a digital-first business model. You will define how Mercury ensures it operates in a safe and sound manner, within the boundaries of prudential regulatory requirements, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate. Here are some things you'll do on the job: • Implement and operate Mercury's first prudential regulatory compliance program for banking* (focusing initially on Regulations W and O) including policies, procedures, governance framework, transactional controls and ongoing monitoring activities • Interface directly with and advise Mercury's senior management on permissibility / advisability of proposed transactions • Engage and partner deeply with stakeholders across the organization including Legal, Finance, People/HR, Credit, etc. • Play a pivotal role in shaping how some of Mercury's most business critical transactions come together in a safe and sound manner • Educate and grow Mercury's compliance culture, awareness of prudential regulatory obligations, and best in-class practices via training and guidance to bank staff regarding prudential regulatory requirements • Maintain records and documentation on all prudential regulatory compliance activities and programs You should: • Have 5-7+ years of experience in building and/or operating prudential compliance programs including Regulations W and O and have a strong understanding of prudential regulations and regulatory expectations • Be well-versed in representing program outputs and decisions to senior executives, internal auditors, prudential regulators, and other third parties / stakeholders • Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion and don't settle • Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority • Be excited about using technology, including artificial intelligence, to enhance your capabilities and advance the profession in ways others may never even think of • *Nice-to-have*: You have prior experience working in quantitative fields including finance, credit, and/or strategic operations Compensation: The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 - $203,800 • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,700 - $183,400 • Canadian employees (any location): CAD 154,100 - 192,600 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. #LI-DNI

Lead and develop a team to build scalable operational frameworks and drive cross-functional collaboration in fintech partnerships. | 7+ years in operational programs in fintech or regulated environments with 3+ years people leadership and strong change management skills. | Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible, helping founders spend less time thinking about financial infrastructure and more time building their businesses. You can explore our product at demo.mercury.com. Behind every product we ship is a network of banking and payment partners that make those experiences possible. Those partnerships require more than great products. They require thoughtful operational systems, trusted relationships, and seamless execution across dozens of teams. That's where Product Partner Operations comes in. Product Partner Operations owns the strategy and execution behind the operational frameworks that enable Mercury's banking and product partnerships to scale. We build the systems, documentation, communication patterns, and partner relationships that create trust, reduce operational friction, and allow Mercury to launch ambitious products with confidence. We're looking for a Senior Manager, Product Partner Operations to lead a team of Partner Operations Specialists supporting Mercury's Banking and Expansion product organizations. This is a people leadership role first - you’ll help your team excel in their impact and sharpen their execution through thoughtful coaching, clear expectations, and operational rigor. You'll build the frameworks that allow the team to scale alongside Mercury, ensuring our operational systems become more resilient, our documentation more durable, and our cross-functional partnerships even stronger as we continue to grow. You'll partner closely with Product, Engineering, Design, Risk, Compliance, Legal, Customer Support, and our external banking partners to improve how work moves across organizations. Whether you're introducing a new partner implementation, improving how partnership context is documented, or helping teams navigate organizational change, your work will make it easier for Mercury to build products that feel effortless for customers while maintaining the trust of our partners. Secure, reliable, thoughtful, and perhaps even magical is how customers should describe banking on Mercury. Your team's work is one of the reasons they can. You'll build the operating frameworks, documentation, and partnerships that make extraordinary customer experiences feel effortless while ensuring Mercury continues to scale safely and confidently. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. In this role, you will: Lead, coach, and develop a team of Partner Operations Specialists through thoughtful feedback, clear expectations, and intentional career development. Build durable operational frameworks that improve how Mercury manages existing and future product partnerships across Banking and Expansion. Raise the bar for operational quality by improving documentation, knowledge management, and communication systems that reduce institutional dependencies and create lasting organizational context. Lead organizational change initiatives, helping the team adopt new processes, tooling, and operating models while maintaining execution quality through periods of rapid growth. Partner closely with Product, Engineering, Design, Risk, Compliance, Legal, Customer Support, and external banking partners to solve complex operational challenges and improve how work moves across organizations. Establish and evolve performance metrics that measure operational health, partner experience, and team effectiveness. Drive strategic planning, prioritization, and resource allocation to ensure the team is focused on the highest-impact work. Champion scalable tooling and workflows, including Linear and other operational systems, ensuring Mercury's partnership context remains accurate, discoverable, and actionable. Advocate for your team, creating alignment across stakeholders while protecting focus and helping others understand the strategic value of Product Partner Operations. Help shape the long-term strategy for Mercury's product partnership ecosystem as we continue expanding our banking capabilities. You should: Have 7+ years of experience leading operational programs at a fintech, financial institution, or similarly complex, highly regulated environment. Have 3+ years of experience leading and developing high-performing teams. Have demonstrated success partnering with Product, Engineering, Design, and cross-functional business leaders and Executives to drive strategic initiatives. Be relentlessly curious, seeking to deeply understand how organizations work before introducing change. Have experience leading operational change management and building alignment across many stakeholders with competing priorities. Be an exceptional written and verbal communicator who believes documentation is a strategic advantage, not an administrative task. Have a track record of designing operational systems that reduce complexity, eliminate bottlenecks, and continue to scale long after they're introduced. Be comfortable balancing long-term strategic initiatives with time-sensitive operational priorities. Stay calm under pressure while navigating ambiguity and competing priorities. Be motivated to leverage tools, automation, and thoughtful process design to help the team scale its impact. Build trusted relationships with internal stakeholders and external partners alike. Be deeply obsessed with quality, always asking how today's solution can continue serving Mercury years from now. Compensation: The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Seattle, Los Angeles or San Francisco: $182,500 - $228,100 US employees outside of New York City, Seattle, Los Angeles or San Francisco: $164,300 - $205,300 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AR1

Strengthen and evolve frontend foundations and optimize engineering workflows through tooling and automation. | 6-8+ years experience with deep expertise in React, TypeScript, modern frontend tooling, and leadership in complex engineering projects. | As long as there have been buildings, there has been scaffolding. In the caves of Lascaux, sockets in the cave wall were used to build scaffolds, allowing its Paleolithic inhabitants to craft their majestic cave-paintings, which survive to the modern day. From that time onward, every edifice has had its scaffold— from the bamboo poles that held the craftsmen of the Great Wall of China, to the steel trusses that held aloft the ironworkers who raised the Empire State Building. Mercury is growing rapidly. As our product expands, we’re evolving the frontend foundations that support it. We have strong scaffolding in place today, but the expansion, renovation, and exploration that come next will require us to strengthen and refine it. We’re looking for an engineer to help build the battens and transoms that lift frontend work at Mercury. To put it differently, our job is to make our engineers as excited about the frontend as our customers are about our product. As part of this role, you will: Strengthen the frontend foundations every Mercury engineer builds on. Evolve our React, TypeScript, and Vite infrastructure to support teams in shipping ambitious product work with speed and confidence. Help engineers move efficiently with automation. Use static analysis, local tools, and LLM coding tools to help engineers quickly resolve the schlep so they can focus on what matters. Optimize our testing platform for fast feedback loops and high confidence. From unit tests to visual snapshots, you’ll provide the QA tools product teams need to move both quickly and safely. Make our CI/CD pipelines stable, ergonomic, and fast. Mercury ships fast— dozens of deploys to prod per day, and hundreds more commits on PR branches. You’ll keep the pipeline humming so Mercury’s engineers stay in flow and customers see fixes faster. Make our systems and organization observable. Drive decisions by unifying technical metrics from our tools with sentiment metrics from developer surveys. When that data doesn’t exist yet, you’ll build the observability that lets the team move with confidence. Foster enthusiasm about frontend work at Mercury by making the good path the easy path, and by representing our work in larger venues. The ideal candidate: Has 6-8+ years of software development experience, with a strong focus on the frontend and deep experience with React and Typescript. Has experience leading complex engineering projects, such as projects that cut across multiple teams and functions, have multi-stage rollouts, or require research and consensus-building before action. Is a confident communicator, adept at communicating across organization boundaries, and driving discussions to productive ends. Has maintained internal libraries or platform tooling that other engineers depend on. Prioritizes being helpful, taking initiative to make other developers' lives easier. Has a thorough understanding of modern frontend developer tooling and workflows, including build systems, CI/CD, web hosting, and testing. Dives into the gnarly side of the web platform— when it matters, happy to dig into Vite internals, upstream a fix, or bring a broken deploy pipeline back to life. Balances practicality with ideals, pushing the team to reach an ambitious North Star while charting a course there that matches our reality. If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $200,700 - 250,900 Canadian employees (any location): CAD $189,700 - 237,100 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-ME1

Build and shape fintech banking experiences with strong product ownership and collaboration. | 3-7 years full-stack experience with willingness to work in Haskell, React, TypeScript, Redux, and use AI tools. | Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor. At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers. Our product engineering group is growing and we’re looking to hire senior full-stack engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools. As part of this role, you will: Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future. Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel. Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs. Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk. The ideal candidate for the role: Has 3-7 years of full-stack development experience, with knowledge of or excitement to learn Haskell, React, TypeScript, and Redux. Empathizes with users and can channel their perspective to build lovable products. Can balance tradeoffs and find creative solutions to accomplish goals. Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that's accelerating development, improving code quality, or finding creative solutions to hard problems. Communicates and collaborates effectively with peers and cross-functional counterparts. If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $208,300 Canadian employees (any location): CAD 157,400 - 196,800 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-DNI

Design and build backend systems for fintech products with strong product ownership and collaboration. | 3-7 years backend experience with SQL proficiency and interest in Haskell, plus architectural decision-making and AI tool usage. | Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the trim tab emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the trim tab simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor. At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers. Our product engineering group is growing and we’re looking to hire senior backend engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools. As part of this role, you will: Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future. Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel. Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs. Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk. The ideal candidate for the role: Has 3-7 years of backend development experience. Knowledge of or excitement to learn Haskell, and proficiency in SQL. Empathizes with users and can channel their perspective to build lovable products. Has made architectural decisions in the past and measured the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs. Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that's accelerating development, improving code quality, or finding creative solutions to hard problems. Communicates and collaborates effectively with peers and cross-functional counterparts. If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $208,300 Canadian employees (any location): CAD 157,400 - 196,800 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-ES1

Own and mature change management processes while supporting relationship management with banking and payment partners and collaborating across teams to unblock growth and launch new features. | 7+ years in financial services or banking operations with 3+ years supporting bank partnerships, strong organizational skills, technical inclination, and ability to manage complex projects. | Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. You can check out our demo dashboard at www.demo.mercury.com [https://www.demo.mercury.com/]. Underneath all our products is a massive web of partners that users don’t see, that require significant product and process investment. That’s where the Product Partnerships & Operations team comes in. Partner Operations works to maintain our external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.  As a Partner Operations Change Management Strategist, you will work to keep our network of banking and payment partners running like a well-oiled machine while enabling Mercury to launch products and features that make banking feel effortless. This will include a mix of day-to-day communication, process design and execution, as well as long-term strategic relationship building. Internally, you’ll work across many of our teams, like Product, Risk, Compliance, and Legal - owning the change management program that unblocks sustained growth and innovation. You’ll be the connection between our product teams and external banking partners, advocating for the most efficient collaboration possible and removing roadblocks so our designers and engineers can build with the freedom to dream big. You’ll deliver magic to our bank partners and, in turn, our customers by making sure even the smallest details of our partnership operate efficiently, so we can continue to expand our products and services. Secure, reliable, thoughtful, and (perhaps) magical is how a user should describe banking* on Mercury. Your job is to build and maintain a framework that ensures our partnerships and programs can live up to this description.  *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. YOU WILL:  * Own, mature, expand, and operate our existing change management processes with internal teams and our product and banking partners * Support day-to-day relationship management with Mercury’s bank partners related to new feature and product launches * Help build the knowledge base for how our partnerships work and a framework for our internal teams to support new feature development * Onboard and train Mercury employees on any external tools or dashboards they need to work with partners * Work with risk and compliance to create reporting and feedback processes that can scale alongside product development * Work with engineering and product to launch features and grow existing programs  * Work with marketing to track changes and deliver roadmaps to external stakeholders  * Get exposure to a ton of teams at Mercury - working with everyone from Audit to Legal * Help our partnerships team strategically grow Mercury’s network of financial relationships and deepen already existing programs YOU SHOULD:  * Have 7+ years of experience in financial services or banking operations, with at least 3 years supporting bank partnerships * Feel confident building relationships and being the operational go-to for change requests related to our bank partners * Have strong organizational skills and an eye for detail * Be highly collaborative and innately tuned in to partner expectations * Hold a high-quality bar for your work and those around you * Consistently exercise empathy * Stay calm and collected while working on ten things at once * Exercise creativity while working within difficult constraints * Have a strong product sense and technical inclination to liaise with internal and external teams * Communicate ideas clearly across teams * Be comfortable owning time-sensitive reporting deliverables and deadlines, and working seamlessly with internal contributors to exceed the expectations of our banking partners * Be motivated to leverage tools and processes to automate as much of your job as possible The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. OUR TARGET NEW HIRE BASE SALARY RANGES FOR THIS ROLE ARE THE FOLLOWING: * US employees in New York City, Seattle, Los Angeles or San Francisco: $142,400,000 - $178,000 * US employees outside of New York City, Seattle, Los Angeles or San Francisco: $128,200-$160,200 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-JD1

Design and ship LLM-powered features and maintain prompt architecture for AI response quality. | 7+ years software engineering with experience scaling LLM applications and proficiency in TypeScript. | In 1965, an engineer in Scotland was given a mundane task with a tricky problem to it - banks wanted to close on Saturdays and still serve customers, but they didn’t know how to solve the authentication of the right user. James Goodfellow, working at Smiths Industries, uncovered the insights that you needed something you have (a card) and something you know (a PIN). Because someone told him they could only remember 4 digits instead of his proposed 6, today over 3 million ATMs use a card+4 digit PIN over 60 years later. Like the ATM, Mercury is building technology that pushes forward financial interfaces for the long term. Command is Mercury's LLM-powered financial assistant, launched to all customers in June 2026. It lets users understand their finances and take action in plain language, from asking about cash flow to sending payments, issuing cards, and managing invoices. With the product now in customers' hands, the work is to evolve it, extend its capabilities, and find new ways to leverage LLMs to give Mercury customers a more powerful banking* experience. What you'll do Ship new capabilities users love: Design and ship new Command skills, the domain-specific instruction sets that teach the model how to handle workflows like sending money, managing invoices, and understanding cash flow Design and build agentic workflows in Command, defining the architecture for how multi-step agent interactions should work as we extend what the product can do on a customer's behalf Work with backend teams to define tool schemas for new capabilities, shaping the data contracts between Mercury's business logic and the model Own new capabilities end to end, from the system prompt to the frontend component that renders the response Own the LLM layer: Maintain and evolve Command's prompt architecture: the system prompt, skill loading system, session context, and the policy and compliance layers underneath Tune model behavior: reasoning effort, prompt caching strategy, fallback chains, and the streaming patterns that make the product feel fast Stay current with how models are evolving and bring that knowledge back to how Command is built Build quality in: Write and expand Command's eval harness, adding cases that cover new capabilities and scoring rubrics that detect regressions before users do Partner with product and compliance teams to define what "working correctly" means for each new capability, then build the tests that prove it Own the reliability and quality of what you ship, from initial design through post-launch monitoring This list is illustrative. Command is a product in motion and priorities will shift as we learn. The right person will help choose the next highest-leverage work. The ideal candidate Has 7 or more years of software engineering experience, with deep technical expertise building and scaling LLM-powered applications in production Has gone beyond shipping a first version: you have scaled an LLM-powered product, dealt with the reliability and performance problems that come with real usage, and made it better over time Has experience designing agentic systems and has opinions about how to architect multi-step workflows that are reliable, explainable, and safe to run on behalf of real users Has built eval infrastructure and can write cases that actually measure whether the product works, not just whether the model outputs something plausible Understands the real tradeoffs in LLM deployments: latency, cost, compliance, and what breaks in production that doesn't show up in demos Has opinions about what makes an AI product trustworthy, not just impressive, and can build toward that bar Is comfortable with TypeScript and willing to learn Haskell for backend tool work, or already comfortable with both Can work across the full stack of an AI product, from the system prompt to the streaming frontend Has a track record of mentoring engineers and raising the technical bar of their team If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $200,700 - $250,900 Canadian employees (any location): CAD 189,700 - 237,100 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-RA1