Merative

Partner with sales to develop strategies, analyze customer needs, demonstrate products, and develop tailored solutions for healthcare imaging clients. | 2+ years in pre-sales or technical consulting, experience with medical imaging systems, healthcare IT familiarity, and ability to articulate technical concepts to diverse audiences. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. The Merge Technical Pre-Sales Consultant is a client facing role within the Sales Organization at Merative that drives sales through consultative understanding of clients’ needs and technical/clinical impact, our solutions’ Unique Business Values, and the specific sales strategy for a new or existing client while working under minimal supervision. This position collaborates with the sales team as the technical and product Pre-Sales expert for Merge Imaging Solutions. The role involves diligently taking notes from product demonstrations and customer interactions and generating customer-specific Solution Designs and Statements of Work based on customer needs, budget, and Merge product offerings. The consultant will also develop written content for the technical and product-related sections of RFPs and Sales Transition Documents. Additionally, as a consultant you will review proposals generated by the sales team for completeness, technical accuracy, and delivery of the Merge Solution design document or Statement of work. Responsibilities: Partner with sales representatives to develop and execute effective selling strategies for each opportunity. Document customers’ goals, objectives, opportunities, problems, and obstacles, linking them back to Merge solution unique business values (UBVs). Provide workflow analysis of the current state and demonstrate how Merge solutions can improve existing workflows. Analyze the competitive landscape of each deal to properly position Merge’s UBVs and differentiators. Develop proposed solutions that address prospect-specific clinical, business, and technology issues. Perform tailored onsite product demonstrations and presentations to clinical end-users, IT staff, business analysts, and executives. Answer technical questions about product applications and new features to prospects and various groups within new and existing customer accounts. Gather ongoing prospect-customer feedback and related information, providing feedback to product management. Assist in staging and staffing industry trade shows. Pursue a program of self-development through selected reading, seminars, and participation in continuing education. Identify and communicate possible improvements in the work process for customers and peers. Perform other duties as assigned by immediate supervisor or upper management. Core Competencies: Strong ability to articulate technology concepts to both high level business audiences and highly clinical or technical individuals. Demonstrated self-confidence and self-reliance in conducting demonstrations, presentations and experience working in healthcare imaging business situations. Broad background and general knowledge of clinical, technical, administrative, and financial areas of running an effective clinical imaging department. Experience with CRM software and sales processes. Ability to work independently and as part of a cross-functional team. Qualifications Required: 2+ years of experience in a Pre-Sales, technical consulting, or similar role. 1+ year experience providing application-network support and explaining technology to customers and sales prospects or providing internal support to company employees. Proven track record of success in supporting sales of complex medical imaging solutions. Familiarity with healthcare IT environments, including HL7 interfaces, clinical workflows, and regulatory requirements (e.g., HIPAA). Experience with Picture Archiving and Communication Systems (PACS), Radiology Information Systems (RIS), and DICOM standards. Experience with cloud hosting, networking, and cybersecurity as it pertains to medical imaging solutions. Office/Work environment & Education Requirements: Remote with travel up to 75% Bachelor’s degree in a related field (e.g., Computer Science, Engineering) or equivalent work experience. Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $144,000.00 - $216,000.00 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Lead DevOps and Site Reliability activities for Micromedex, transforming CI/CD pipelines, managing cloud infrastructure, and ensuring system reliability. | Extensive experience in DevOps, cloud platforms (Azure, AWS, GCP), CI/CD tools, containerization, scripting, and security, with at least 8 years in related roles. | At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com. As a DevOps / Site Reliability Lead for the Merative Micromedex product you will oversee the continuous integration and delivery of Software across all Micromedex delivery channels. You are hands on and will be leading a DevOps team to incrementally deliver and transform how we operate our Solutions across all delivery platforms e.g. Mobile, Cloud and on premise. This work is critical for the Micromedex product roadmap ensuring predictable delivery enabling growth, optimising user engagement and aligning to company goals. You will bring your experience of mission critical products and highly available Cloud solutions, DevOps, Site Reliability, incident management, content management, performance and security into this role, leading the team on our Micromedex transformational journey as we innovate and bring high-quality software to the market. Key Responsibilities Lead the DevOps/Site Reliability activities for the Micromedex portfolio being responsible for transforming CI/CD and optimising all product deliveries while ensuring product SLAs are achieved. Build and manage large scale platform services and deployment pipelines working with global development teams and multiple public cloud infrastructure and delivery partners. Collaborate with cross functional partners you will work with engineering and operations, communicating clearly to ensure smooth and predictable delivery of software for all channels; mobile, on premise and Cloud. Implement and maintain automated infrastructure and application monitoring working with stakeholders to increase release cadence of our products. Provide escalation support for high severity and critical platform-impacting events. You respond to incidents, conducting root cause analysis, troubleshooting and implementing preventative measures. In partnership you will develop and execute near and long-term Cloud strategies, identifying transformation and innovation opportunities across the portfolio. Work with leadership to form and articulate delivery strategies for cloud and delivery channels. Instrument and monitor Micromedex systems ensuring alerts available to detect and respond to issues. Automate tasks like deployment, scaling, and incident response to improve efficiency and reliability. Analyze system performance metrics and optimize resource allocation. Help develop colleagues engineering capabilities through knowledge sharing, collaboration and mentoring. Experience Bachelor's or Master's degree in Computer Science, Engineering, or a related field. At least 8 years of experience in DevOps, Site Reliability & Cloud Solutioning using Azure, DB2, Oracle, CI/CD. Strong problem-solving, communication, and collaboration skills quickly balancing needs, prioritising focus and triaging issues to identify root cause to remediate. Deep technical knowledge of CI/CD, Cloud Infrastructure, Availability, Security and DevOps strategies with demonstratable project experience. Demonstratable experience with Performance, DevOps and Security; JMeter, JFrog Xray, SonarQube, Veracode, Defender, Qualys, Dependabot, Toolchain, Jenkins, Ansible. Expertise with CI/CD tools (e.g., Jenkins, GitHub Actions, SonarQube, Artifactory). Proficiency in infrastructure as code (e.g., Pulumi, Terraform). Solid knowledge of containerisation (Docker, Kubernetes, Helm). Experience with containerization technologies (Docker, Kubernetes), load balancing and products such as OpenLiberty, DB2, Infinispan, CloudFlare is highly desirable. Proficiency in scripting languages like Python, Bash, or Go. Experience with cloud platforms (AWS, Azure, GCP) is required. Fluency with software development methodologies e.g. Lean-Agile, Scrum, SAFe. Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $127,555.20 - $191,332.80 (USD)

Providing advanced technical support for healthcare imaging products, troubleshooting complex issues, and documenting solutions. | Experience with computer hardware, network protocols, and medical information systems; strong communication skills; ability to manage multiple tasks. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products. Responsibilities: Takes a self-directed role in the support and resolution of technical issues within the installed base Takes inbound calls and makes outbound calls Assess complex problems, collects data, establish facts, and documents detailed and accurate information about issues, troubleshooting steps and resolution into CRM Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems Escalates, owns, and remains focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills Improves customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner Provides direct input to help continue building the internal and customer facing knowledgebase by documenting root cause & solution details for technical support issues Performs preventative maintenance activities & remote software upgrades to ensure system stability for customers Qualifications Required: Strong knowledge of computer hardware such as: workstations, servers & storage devices required Strong knowledge of workstation & server OS platforms required Strong knowledge of network infrastructure and communication protocols required Strong customer service, documentation & communication skills required Ability to manage & prioritize multiple work assignments with minimal supervision required Ability to work cohesively and effectively in a team environment with employees from all levels within an organization required. Applicants must reside in MST or PST time zones. Basic Qualifications - Preferred: 1-3 years experience using/administering medical information systems such as: RIS, PACS, HIS or EMR solutions. Understanding of clinical workflow in a medical imaging environment. Familiarity with database technologies such as: SQL, DB2 & Oracle Familiarity with DICOM and/or HL-7 standards. Familiarity with basic scripting languages such as: Bash, Korn, VB, Java & Perl. Education Requirements: Degree from a Technical College/University or equivalent experience Bachelor’s Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical Informatics Work Environment: The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment: Temperature Controlled Call center environment Travel: 10% Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $52,000.00 - $78,000.00 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Lead global regulatory strategy and compliance for medical imaging products, oversee submissions, and mentor the regulatory team. | Over 10 years of experience in healthcare technology or regulated industries, with leadership experience, and deep knowledge of global medical device regulations. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com Leads global regulatory strategy and compliance for Merge Healthcare’s medical imaging portfolio. This senior leadership role drives regulatory excellence across the product lifecycle, ensuring adherence to international regulations, standards, and guidelines. The Sr Manager, Regulatory Affairs provides strategic guidance, fosters cross-functional collaboration, and mentors a high-performing team to achieve business objectives and maintain regulatory compliance. Responsibilities - Regulatory Strategy: Provide leadership and expert guidance on current, new, and emerging medical device regulations applicable to Merge Healthcare. Partner with cross-functional teams to develop and execute regulatory strategies to ensure compliance and enable market access. Regulatory Submissions & Communication: Oversee registration, licensing, and certification of facilities and medical devices. Evaluate new products and modifications for regulatory impact to determine submission requirements. Review labeling and promotional materials for compliance with global regulations. Serve as primary liaison with regulatory authorities for submissions, adverse event reporting, recalls and compliance matters. Drive timely preparation and delivery of regulatory submissions and market authorizations. Regulatory Compliance: Monitor regulatory changes and ensure timely implementation across processes and products. Investigate and resolve compliance issues, complaints, or inquiries from internal teams, customers, and regulatory authorities. Escalate any significant risks, issues, or concerns affecting Merge Healthcare’s products, services, or business operations to executive leadership. Drive continuous improvement of quality programs, processes, and systems to maintain compliance with applicable regulations and standards. Participate in internal audits, external audits, and inspections. Leadership & Team Development: Lead and mentor a high-performing regulatory team, fostering collaboration and professional growth. Set clear performance goals, provide coaching, and recognize achievements. Core Competencies - Ability to work independently with minimal supervision in a team setting to meet defined objectives. Ability to influence change and champion initiatives to drive change in the organization. Excellent interpersonal, communication, and collaboration skills. Proficiency with Microsoft Word, Excel and PowerPoint required. Effective research and analytical skills. Effective written and oral communication, technical writing and editing skills. Technical Skills: In-depth understanding of global medical device regulations, including: 21 CFR Part 820 US Quality Management System Regulation SOR/98-282 Canada Medical Device Regulation 2017/745 EU Medical Device Regulation Proficient in the preparation of medical device regulatory submissions to global regulatory authorities, e.g. US FDA, Canada, EU, Australia, UK, and Brazil. Specific experience with software medical devices (SaMD and SiMD). Experience with emerging regulatory trends, such as AI/ML and cybersecurity compliance preferred. Supervisory Skills: At least 10 years’ technical leadership or management experience in a medium-to-large sized regulated medical device organization Track record of building and leading high-performance teams Qualifications Required - Education Requirements: Bachelor’s degree in a scientific or technical discipline required, or equivalent experience. Professional medical device certification preferred, such as Regulatory Affairs Certification (RAC). Experience: Proven experience (10+ years) in healthcare technology, life sciences, or similar regulated industries, preferably with a focus on Software as a Medical Device (SaMD). At least 5 years’ leadership or management experience in a medium to large-sized organization. Experience interacting with global regulatory authorities, market authorizations, and regulatory inspections. Work Environment: The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment, hybrid or remote work from home Travel: ~10% Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $144,632.60 - $216,948.90 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Lead DevOps and site reliability activities for Micromedex, managing CI/CD pipelines, cloud infrastructure, incident management, and team leadership to ensure reliable software delivery across multiple platforms. | At least 8 years of experience in DevOps, site reliability, and cloud solutioning with strong skills in CI/CD, cloud platforms, containerization, scripting, and security tools, plus leadership and collaboration abilities. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com. As a DevOps / Site Reliability Lead for the Merative Micromedex product you will oversee the continuous integration and delivery of Software across all Micromedex delivery channels. You are hands on and will be leading a DevOps team to incrementally deliver and transform how we operate our Solutions across all delivery platforms e.g. Mobile, Cloud and on premise. This work is critical for the Micromedex product roadmap ensuring predictable delivery enabling growth, optimising user engagement and aligning to company goals. You will bring your experience of mission critical products and highly available Cloud solutions, DevOps, Site Reliability, incident management, content management, performance and security into this role, leading the team on our Micromedex transformational journey as we innovate and bring high-quality software to the market. Key Responsibilities Lead the DevOps/Site Reliability activities for the Micromedex portfolio being responsible for transforming CI/CD and optimising all product deliveries while ensuring product SLAs are achieved. Build and manage large scale platform services and deployment pipelines working with global development teams and multiple public cloud infrastructure and delivery partners. Collaborate with cross functional partners you will work with engineering and operations, communicating clearly to ensure smooth and predictable delivery of software for all channels; mobile, on premise and Cloud. Implement and maintain automated infrastructure and application monitoring working with stakeholders to increase release cadence of our products. Provide escalation support for high severity and critical platform-impacting events. You respond to incidents, conducting root cause analysis, troubleshooting and implementing preventative measures. In partnership you will develop and execute near and long-term Cloud strategies, identifying transformation and innovation opportunities across the portfolio. Work with leadership to form and articulate delivery strategies for cloud and delivery channels. Instrument and monitor Micromedex systems ensuring alerts available to detect and respond to issues. Automate tasks like deployment, scaling, and incident response to improve efficiency and reliability. Analyze system performance metrics and optimize resource allocation. Help develop colleagues engineering capabilities through knowledge sharing, collaboration and mentoring. Experience Bachelor's or Master's degree in Computer Science, Engineering, or a related field. At least 8 years of experience in DevOps, Site Reliability & Cloud Solutioning using Azure, DB2, Oracle, CI/CD. Strong problem-solving, communication, and collaboration skills quickly balancing needs, prioritising focus and triaging issues to identify root cause to remediate. Deep technical knowledge of CI/CD, Cloud Infrastructure, Availability, Security and DevOps strategies with demonstratable project experience. Demonstratable experience with Performance, DevOps and Security; JMeter, JFrog Xray, SonarQube, Veracode, Defender, Qualys, Dependabot, Toolchain, Jenkins, Ansible. Expertise with CI/CD tools (e.g., Jenkins, GitHub Actions, SonarQube, Artifactory). Proficiency in infrastructure as code (e.g., Pulumi, Terraform). Solid knowledge of containerisation (Docker, Kubernetes, Helm). Experience with containerization technologies (Docker, Kubernetes), load balancing and products such as OpenLiberty, DB2, Infinispan, CloudFlare is highly desirable. Proficiency in scripting languages like Python, Bash, or Go. Experience with cloud platforms (AWS, Azure, GCP) is required. Fluency with software development methodologies e.g. Lean-Agile, Scrum, SAFe. Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $127,555.20 - $191,332.80 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Design and develop role-based training content for imaging informatics solutions, ensuring effective learning and compliance. | 8+ years in training content development, healthcare or imaging informatics experience, proficiency with eLearning tools and LMS, strong project management skills. | Learning Content Developer, Imaging Informatics Remote Remote – United States Full time Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.comMerge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. The Learning Content Developer creates high-quality, role-based training for our Imaging Informatics Solutions. This role plays a critical role in ensuring customers gain the knowledge and confidence needed for successful solution adoption and implementation. Key Responsibilities • Design, develop, update and maintain engaging training content tailored to specific customer roles. • Create courses that support effective learning and smooth implementation of imaging informatics solutions. • Participate in product introduction processes to identify impact to customer roles and creates/updates courses and/or content to ensure readiness to deliver training upon product release. • Assess training needs and translate them into structured learning programs and/or content. • Ensure all training materials meet the highest standards of compliance, clarity, accuracy, and effectiveness. • Submit and maintain courses and content for Continuing Education (CE) credit approval. • Apply best practices in adult learning and instructional design to maximize knowledge retention. • Continuously evaluate and improve training effectiveness based on feedback and performance metrics. Qualifications • Bachelor’s degree in Instructional Design, Education, Healthcare Informatics, or related field (Master’s preferred). • 8+ years of experience in training delivery, design and content development, preferably in healthcare or imaging informatics. • Highly self-motivated, proactive, and results-oriented with a strong sense of ownership and accountability. Proven ability to work independently and manage multiple priorities without close supervision. • Proven expertise in instructional design principles and adult learning methodologies. • Experience with eLearning tools, Learning Management Systems (LMS), and multimedia content creation. • Familiarity with ARRT CE credit submission processes is a plus. • Excellent communication, project management, and collaboration skills. Preferred Skills & Qualifications • Knowledge of imaging informatics workflows and healthcare IT systems. • Ability to translate complex technical concepts into clear, learner-friendly content. • Creative approach to designing interactive and engaging learning experiences. • Adult Learning Certificate (ATD/ASTD) or involvement in the Association for Talent Development, preferred Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max :$96,017.60 - $144,026.40 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. • Remote first / work from home culture • Flexible vacation to help you rest, recharge, and connect with loved ones • Paid leave benefits • Health, dental, and vision insurance • 401k retirement savings plan • Infertility benefits • Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

The Inside Sales Associate is responsible for managing subscription renewals for lower-dollar accounts and qualifying inbound leads from the website to convert them into paying customers. This role involves proactively engaging with existing customers and ensuring timely renewals while transitioning qualified leads to the appropriate teams. | Candidates should have 3-5+ years of experience in inside sales, renewals, or customer success, along with strong communication skills. Proficiency with CRM tools and the ability to manage multiple accounts in a fast-paced environment are essential. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com The Inside Sales Associate is responsible for managing subscription renewals for lower-dollar accounts and qualifying inbound leads from our website to convert them into paying customers. This role supports various markets, including Provider, Health System, and Non-Hospital clients. The primary objective is to efficiently handle a high volume of renewals while effectively triaging and transitioning inbound leads to the appropriate teams. Key Responsibilities: Manage Subscription Renewals Proactively engage with existing customers to ensure timely renewal of lower-dollar subscription accounts. Maintain high customer retention rates by delivering excellent service and addressing any renewal-related issues. Document current sales workflows and manual subscription renewal processes to ensure clarity and consistency. Identify inefficiencies and recommend improvements to streamline operations, reduce manual effort, and enhance customer experience. Handle Inbound Leads Respond promptly to inbound inquiries from the website and other digital channels. Qualify leads, identify customer needs, and recommend appropriate solutions. Transition qualified leads to the appropriate seller in a timely manner. Sales Process Management Accurately update CRM with all customer interactions, opportunities, and follow-up actions. Meet or exceed monthly and quarterly renewal and lead conversion targets. Collaborate with Sellers and the Account Management team to ensure a seamless customer experience. Collaborate with cross-functional teams (e.g., Sales Ops, Customer Experience, Finance) to implement process enhancements and support automation initiatives. Qualifications 3-5+ years of experience in inside sales, renewals, customer success, or a related role (internship experience may be considered). Strong verbal and written communication skills. Ability to manage multiple accounts and prioritize tasks in a fast-paced environment. Proficiency with CRM tools (e.g., Salesforce, HubSpot) and other sales technologies. Self-motivated, goal-oriented, and collaborative team player. Preferred Skills Experience in a subscription-based business or SaaS environment. Familiarity with inbound sales and lead qualification methodologies. Strong problem-solving and negotiation skills. Education & Certification Requirements Bachelor’s degree or a minimum of 3-5 years of relevant business experience. Work Environment Remote-based with up to 0–10% travel (primarily for annual sales meetings and occasional team meetings). It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Manage end-to-end implementation of healthcare imaging solutions, coordinate resources, communicate with customers and internal teams, mitigate risks, ensure successful project delivery, and mentor team members. | 8+ years project management experience with PMP certification, strong organizational and communication skills, knowledge of clinical workflows in healthcare, proficiency in Microsoft Office and Project, and ability to manage large-scale projects. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com This position is responsible for managing the successful implementation of Merge Healthcare Imaging solutions from initiation, planning and execution, through Go-Live and transition to service and support. The Senior PM will own the project and act as the point of contact for the project during the deployment process. The Senior PM will be responsible for coordinating resources and ensuring that both external and internal customer needs are satisfied with a successful completion of project deliverables. In addition, the Senior PM will have an expanded role in departmental processes development, mentoring and training. This role is temporary employee classification and expected to last one year. Responsibilities: Work with the sales team to understand customer’s specific needs and objectives. Participate in pre-sales activities, as needed. Manage knowledge transfer from Sales to the Implementation team and from Implementation team to Support. In accordance with the Merge Healthcare Imaging Implementation Methodology ensure timely and effective delivery of the solution. Create/maintain a project plan and project scope documentation. Identify, document, quantify, communicate and mitigate project risks and escalate as required. Establish a clear communication plan with customer and internal project team members including regular conference calls and documented status updates. Coordinate and schedule project resources ensuring all project resources are efficiently utilized on the project based on scheduling and time reporting systems. Identify and assist in the resolution of technical and operational issues related to the implementation of the solution. Attend and assist with customer Go-Live and subsequent transition to Service and Support. Leverage knowledge of Merge Healthcare Imaging Solutions and clinical workflow/business needs to help customer manage change and optimize the effectiveness of their solution. Provide documented project status to the Professional Services Executive or designated manager/lead. Work directly with all departments within Merge Healthcare Imaging as the customer advocate ensuring a clinical focus is brought to the development, sales, logistics, professional services and support processes. Work with management to develop and evolve processes/practices within the Merge Healthcare Imaging Implementation Team. Provide mentoring/training for other team members. Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education. Identifies and communicates possible improvements in the work process for customers and peers. Is responsible for maintaining up-to-date and accurate project data for internal reporting and forecasting purposes. Additionally be responsible for driving, managing to, and forecasting a revenue target for their projects. Performs other duties as assigned by immediate supervisor or upper management. Core Competencies: Strong organizational and written/verbal communications skills required. Ability to effectively plan and facilitate multi-disciplinary meetings and workgroups. Ability to present solutions to the Customer and “sell” Merge Healthcare Imaging and our technical and clinical expertise. Exhibits a solid professional presence. Ability to work effectively in high-pressure environments Strong analytical and problem-solving skills Is a self-motivated and results oriented individual Strong understanding of business project management, process improvement, and change management principles, approaches and methodologies especially for clinically-related projects. Technical Skills: Knowledge of Microsoft Excel, PowerPoint, Word, Visio and Microsoft Project. General IT knowledgeable with respect to network, security, PC management, redundancy/backup systems, web deployment and general hardware configuration and scalability. Qualifications Required: Education Requirements: Minimum BA, BS, BSc or MBA degree or comparable job experience in medical imaging or healthcare IT systems Masters degree a plus Preferred professional certifications: PMP or equivalent Experience 8 years experience as a demonstrated project manager with oversight for large-scale or multiple time sensitive projects Strong knowledge of appropriate clinical service line (i.e., Cardiology, Radiology, Oncology, etc.) workflow and business drivers. Work Environment The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment: Remote Home Based Work Environment or Merge Healthcare Office Travel: 0-25% as needed It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Lead and integrate Product Marketing and Growth Marketing functions to shape the go-to-market strategy and accelerate pipeline growth. Guide a high-performing team to drive awareness of health tech solutions and ensure consistent brand storytelling across all engagement channels. | Candidates should have a Bachelor's degree in Marketing, Business, or a related field, with an MBA being a plus. They must possess over 10 years of progressive marketing experience, including 3-5 years in a senior leadership role, ideally within a B2B SaaS environment in health tech or regulated industries. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com The role We are seeking a visionary and results-driven Senior Director of Marketing to lead and integrate our Product Marketing and Growth Marketing functions. This role is critical to shaping our go-to-market strategy, accelerating pipeline growth, and delivering a cohesive brand experience across all touchpoints. As the marketing leader for Merge by Merative—a trusted name in enterprise imaging and interoperability—you’ll guide a high-performing team and collaborate cross-functionally to drive awareness of our health tech solutions as market leaders. Your work will help position Merge as the partner of choice for imaging organizations seeking smarter, more connected care. Merge is a medical imaging solution that combines intelligent and scalable imaging workflow tools with deep clinical expertise to help healthcare organizations optimize care delivery and improve patient outcomes. Trusted by 6 of the 10 largest U.S. health systems, Merge empowers providers with a comprehensive, cloud-native Imaging Suite that includes solutions for Vendor-Neutral Archive (VNA), PACS, Enterprise Image Viewing, and Workflow Orchestration. Its robust portfolio also features Best in KLAS Cardiology and Hemodynamic Monitoring, as well as Digital Pathology, delivering advanced capabilities to enhance imaging workflows and support confident clinical decision-making. How you will contribute: Product Marketing Own go-to-market strategy for new product launches and feature releases. Develop positioning, messaging, and competitive differentiation. Partner with Product Management, Sales, and Customer Success to align on value propositions. Partner with Communications and Creative to elevate brand presence. Lead customer insights and market research to inform strategy and enable routes to market. Ensure consistent brand storytelling across all engagement channels. Growth Marketing Drive demand generation and pipeline acceleration through multi-channel campaigns. Oversee digital/web programs, SEO/SEM, and marketing automation. Align closely with Sales on lead quality, funnel metrics, and revenue attribution. Lead thought leadership programs, addressing key industry themes and presenting company point-of-view. Optimize the digital buyer journey using data and experimentation. Measure campaign performance, ROI, and impact on brand awareness and pipeline. Leadership & Strategy Build, mentor, and scale a high-performing marketing team. Develop and manage budgets, KPIs, and reporting frameworks across functions. Collaborate with executive leadership to align marketing strategy with business goals. Champion a data-driven, customer-centric marketing culture. About You What you will bring Bachelor’s degree in Marketing, Business, or related field (MBA a plus). 10+ years of progressive marketing experience, with 3–5 years in a senior leadership role. Proven success scaling marketing teams in B2B SaaS environment, ideally in health tech or regulated industries. Strong leadership, communication, and cross-functional collaboration skills. Experience operating in a matrixed environment with accountability to multiple executive leaders. Proficiency with marketing tech stack (e.g., HubSpot, Salesforce, Google Analytics, event platforms). Familiarity with healthcare compliance, buyer personas, and market dynamics are a plus. What We Offer A team united by purpose - Merge by Merative offers a unique opportunity to be part of a mission-driven organization dedicated to transforming medical imaging and interoperability. Our award-winning, cloud-based solutions—including Merge PACS, Merge Cardio, and Merge Workflow Orchestrator—help healthcare organizations streamline workflows, enhance diagnostic efficiency, and improve patient outcomes. A culture built on collaboration and impact - At Merge, we believe meaningful work starts with mutual respect and shared goals. Whether you're optimizing imaging operations or driving innovation in radiology and cardiology, you’ll be surrounded by smart, motivated teammates who care deeply about improving healthcare through technology. A place to grow your career - We’re passionate about learning, curiosity, and continuous improvement. Here, you’ll build skills that evolve with you—whether you're diving into new imaging technologies, leading strategic initiatives, or helping clients transition to the cloud with confidence. A total rewards package that reflects our values - We take care of our people so they can bring their best selves to work. Merge offers competitive compensation, annual bonuses, paid time off, remote flexibility, and a comprehensive benefits package designed to support you and your family. If you're inspired by the opportunity to improve imaging workflows and drive real-world impact in healthcare, Merge is the place to do it. Join us and be part of a team that’s redefining what’s possible in medical imaging. Apply by submitting your resume on our career page: Careers | Merative. It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!