Merative

Lead strategy and portfolio execution for MarketScan data products, driving modernization and serving as a public-facing leader. | 10+ years in product management or data platforms with 5+ years senior leadership and a bachelor's degree, preferably advanced degree. | At Truven by Merative, we turn complex healthcare data into clear, actionable insights. Our solutions help organizations improve population health, control costs, and strengthen program performance. We support life sciences, consulting, hospitals, health plans, employers, and government agencies with data driven tools that improve decision-making and healthcare outcomes. Our core products include: Truven Health Insights: Enterprise benefits analytics and member engagement tools MarketScan: The industry’s largest, longest‑running U.S. claims database for research Flexible Analytics: Solutions to enhance population health and program performance Springbuk: Actionable health intelligence for mid-market employer benefits decisions At Truven, you’ll join a team transforming healthcare through data, innovation, and real‑world impact—working alongside experts committed to improving health outcomes nationwide. Ready to transform healthcare economics and outcomes research and insights with one of the most trusted real-world data assets in the market? Truven is seeking a Senior Director, Product Management – MarketScan to set portfolio strategy and drive cross-functional execution across MarketScan data products and delivery experiences (licensed datasets, cloud access, and analytics). This leader will align Product, Engineering, Data Operations, Privacy/Compliance, and Go-to-Market teams and represent MarketScan externally in the real-world data ecosystem. How you will contribute: Enterprise Strategy & Vision Define and lead the long-term strategy for MarketScan, aligning portfolio priorities to corporate growth objectives and evolving market demand in life sciences, government, and academic research. Identify and pursue new opportunities for MarketScan expansion, including new data assets, partnerships, and AI-enabled experiences that improve speed-to-insight and research usability. Manage investment tradeoffs across data product innovation, and operational excellence to deliver against financial growth plans. Portfolio & Data Product Leadership Own end-to-end portfolio leadership across MarketScan offerings (datasets, delivery modalities, and applications), including roadmap, lifecycle management, performance tracking, and product packaging strategy. Drive “research-grade” data value through clear product definitions, data documentation expectations, and fit-for-purpose usability for diverse researcher personas (programmers, epidemiologists, HEOR leaders, etc.). Partner with Data Operations, Data Governance, and Engineering to ensure quality, repeatability, and consistency in data pipelines and releases. Platform Delivery, Modernization & AI Enablement Advance MarketScan’s delivery experiences—supporting both file-based and cloud-enabled access models—and define product requirements to continuously improve customer onboarding, usability, and adoption. Partner with Engineering to evolve the product delivery model with modern SDLC practices (automation, CI/CD enablement where applicable, quality improvements, operational resiliency). Define where and how AI can create meaningful customer value across the MarketScan experience (e.g., discovery, documentation, study setup support, workflow acceleration)—with a focus on responsible, compliant, and practical adoption. Executive Stakeholder Engagement & Commercial Alignment Provide strategic direction to marketing, sales, partnerships, and enablement teams—ensuring clear value narratives, differentiated positioning, and aligned packaging guidance for MarketScan. Translate product strategy and performance into executive-ready updates, and drive decision-making across senior stakeholders. Strengthen feedback loops with Sales, Consulting/Services, and Customer Success to inform roadmap priorities and reduce friction across the customer lifecycle. Market & Customer Advocacy Serve as a public-facing leader for MarketScan—engaging with strategic customers, partners, and industry forums to build trust, gather market intelligence, and shape the external point of view. Build deep customer relationships to validate roadmap direction, accelerate adoption, and identify co-creation opportunities. Team & Talent Development Build and lead a high-performing product organization; set clear goals, decision rights, and a coaching-oriented culture. Establish a predictable operating cadence (OKRs/roadmap reviews/quarterly planning) that drives cross-functional alignment and on-time delivery. Lead and develop a high-performing team of product managers and technologists (as applicable), fostering a culture of clarity, execution, accountability, and continuous learning. Drive continued execution of AI maturity into core product practice. What you will bring: 10+ years of experience in product management, product strategy, data/analytics. platforms, or adjacent domains, with at least 5 years in senior leadership roles. Expert understanding of market needs, client pain points, key use cases of real-world data, and growth opportunities. Proven success leading complex product portfolios—ideally within real-world data, healthcare claims data, data platforms, analytics, or research solutions. Strong understanding of healthcare data expectations and constraints (data quality, privacy, governance, de-identification principles, and operational controls). Demonstrated ability to partner deeply with Engineering, Data Operations, and Governance teams to deliver scalable, reliable data products and customer experiences. Track record of influencing cross-functional executive stakeholders and driving alignment across product, commercial, and operational priorities. Exceptional strategic thinking, communication, and leadership skills. Bachelor’s degree required; MBA, MPH, PhD, or related advanced degree preferred. What We Offer A team connected by a bigger purpose - Truven offers a unique opportunity to be part of a mission-driven organization dedicated to transforming healthcare through trusted analytics and data-driven solutions. A culture rooted in collaboration and kindness – We believe great work starts with mutual respect and genuine teamwork. It's not just about what you achieve—it’s about how you get there. We know that solving big, complex challenges is easier (and more fun) when you’re surrounded by smart, motivated people who support each other and work toward common goals. A place to build and grow your career – We believe that learning never stops, curiosity should be celebrated, and every challenge is a chance to grow. Here, you won’t just build skills—you’ll build a career that evolves with you. A total rewards package that reflects our values – We believe in taking care of our people and their families, so they can bring their best selves to work. We provide a comprehensive and competitive benefits package, annual bonus plan, paid time off, remote work flexibility and more. Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $216,300.00 - $324,450.00 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics, and software for health and social care. Our values – focus, speed, trust, and inspire – shape how we show up for our clients and each other. Learn more at merative.com Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Lead long-term product strategy and portfolio management for MarketScan, driving growth and innovation in data products and AI-enabled experiences. | Senior leadership experience in product management or related domains with strong strategic, communication, and cross-functional partnership skills, preferably with healthcare data knowledge. | Job Description: • Define and lead the long-term strategy for MarketScan, aligning portfolio priorities to corporate growth objectives and evolving market demand in life sciences, government, and academic research. • Identify and pursue new opportunities for MarketScan expansion, including new data assets, partnerships, and AI-enabled experiences that improve speed-to-insight and research usability. • Manage investment tradeoffs across data product innovation, and operational excellence to deliver against financial growth plans. • Own end-to-end portfolio leadership across MarketScan offerings (datasets, delivery modalities, and applications), including roadmap, lifecycle management, performance tracking, and product packaging strategy. • Drive “research-grade” data value through clear product definitions, data documentation expectations, and fit-for-purpose usability for diverse researcher personas (programmers, epidemiologists, HEOR leaders, etc.). • Partner with Data Operations, Data Governance, and Engineering to ensure quality, repeatability, and consistency in data pipelines and releases. • Advance MarketScan’s delivery experiences—supporting both file-based and cloud-enabled access models—and define product requirements to continuously improve customer onboarding, usability, and adoption. • Partner with Engineering to evolve the product delivery model with modern SDLC practices (automation, CI/CD enablement where applicable, quality improvements, operational resiliency). • Define where and how AI can create meaningful customer value across the MarketScan experience (e.g., discovery, documentation, study setup support, workflow acceleration)—with a focus on responsible, compliant, and practical adoption. • Provide strategic direction to marketing, sales, partnerships, and enablement teams—ensuring clear value narratives, differentiated positioning, and aligned packaging guidance for MarketScan. • Translate product strategy and performance into executive-ready updates, and drive decision-making across senior stakeholders. • Serve as a public-facing leader for MarketScan—engaging with strategic customers, partners, and industry forums to build trust, gather market intelligence, and shape the external point of view. • Build deep customer relationships to validate roadmap direction, accelerate adoption, and identify co-creation opportunities. • Build and lead a high-performing product organization; set clear goals, decision rights, and a coaching-oriented culture. • Establish a predictable operating cadence (OKRs/roadmap reviews/quarterly planning) that drives cross-functional alignment and on-time delivery. • Lead and develop a high-performing team of product managers and technologists (as applicable), fostering a culture of clarity, execution, accountability, and continuous learning. • Drive continued execution of AI maturity into core product practice. Requirements: • 10+ years of experience in product management, product strategy, data/analytics platforms, or adjacent domains, with at least 5 years in senior leadership roles. • Expert understanding of market needs, client pain points, key use cases of real-world data, and growth opportunities. • Proven success leading complex product portfolios—ideally within real-world data, healthcare claims data, data platforms, analytics, or research solutions. • Strong understanding of healthcare data expectations and constraints (data quality, privacy, governance, de-identification principles, and operational controls). • Demonstrated ability to partner deeply with Engineering, Data Operations, and Governance teams to deliver scalable, reliable data products and customer experiences. • Track record of influencing cross-functional executive stakeholders and driving alignment across product, commercial, and operational priorities. • Exceptional strategic thinking, communication, and leadership skills. • Bachelor’s degree required; MBA, MPH, PhD, or related advanced degree preferred. Benefits: • Health, dental, and vision insurance • 401k retirement savings plan • Infertility benefits • Tuition reimbursement • Life insurance • Employee Assistance Program (EAP) • Paid leave benefits • Flexible vacation to help you rest, recharge, and connect with loved ones • Remote work flexibility

Provide advanced technical support and act as escalation resource for healthcare products, resolving issues and documenting steps. | Requires extensive knowledge of hardware, server OS, network infrastructure, and a bachelor's degree, preferably in technical or medical informatics. | Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. Meet your radiology, cardiology, enterprise imaging needs – on your own terms – with Merge by Merative imaging solutions. Trusted by 6 of the 10 largest U.S. health systems, Merge empowers healthcare organizations with advanced medical imaging solutions to enhance workflows, optimize care delivery, and help improve patient outcomes. Merge’s Imaging Suite, built on a cloud-native foundation, provides solutions for Vendor-Neutral Archive (VNA), PACS, Enterprise Image Viewing and Workflow Orchestration. Merge’s portfolio also includes Best in KLAS Cardiology and Hemodynamic Monitoring, and Digital Pathology. The primary responsibility of the Technical Support Analyst is to provide advanced technical support and act as an escalation resources for internal and external customers in the support of Merge Healthcare products. Responsibilities: Takes a self-directed role in the support and resolution of technical issues within the installed base Takes inbound calls and makes outbound calls Assess complex problems, collects data, establish facts, and documents detailed and accurate information about issues, troubleshooting steps and resolution into CRM Owns the customer support experience and resolves customer satisfaction issues by designing & implementing solutions to complex technical problems Escalates, owns, and remains focused in driving the resolution of issues through the appropriate channels and teams members, using highly effective communication skills Improves customer satisfaction and company profitability by responding quickly to issues, providing frequent and informed updates and resolving issues in a timely manner Provides direct input to help continue building the internal and customer facing knowledgebase by documenting root cause & solution details for technical support issues Performs preventative maintenance activities & remote software upgrades to ensure system stability for customers Qualifications Required: Extensive knowledge of computer hardware, including workstations, servers, and storage systems Strong proficiency with workstation and server operating systems Solid understanding of network infrastructure and communication protocols Excellent customer service abilities, along with strong documentation and communication skills Proven capability to manage and prioritize multiple assignments with minimal supervision Ability to collaborate effectively within a team and work well with individuals at all organizational levels Basic Qualifications - Preferred 1–3 years of experience working with or administering medical information systems such as RIS, PACS, HIS, or EMR platforms Understanding of clinical workflows within medical imaging environments Familiarity with database technologies, including SQL, DB2, and Oracle Knowledge of DICOM and HL7 standards Basic proficiency with scripting languages such as Bash, Korn, VB, Java, or Perl Education Requirements Degree from a Technical College/University or equivalent experience Bachelor’s Degree preferred in one of the following areas: Biomedical Engineering, Computer Science, Software Engineering, Computer Engineering or Medical Informatics Work Environment The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment: Temperature Controlled Call center environment Travel: 10% Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $53,560.00 - $80,340.00 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics, and software for health and social care. Our values – focus, speed, trust, and inspire – shape how we show up for our clients and each other. Learn more at merative.com Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Lead and scale global people operations focusing on employee experience, operational excellence, and technology-enabled solutions. | 5+ years managing global people operations teams with strong customer-centric and cross-functional skills, HR technology expertise, and project management experience. | Role Description As the Manager of People Operations, you will lead the delivery of high-quality, scalable people services across the organization. You will be accountable for core employee lifecycle processes, operational excellence, and continuous improvement of the employee experience. We are seeking a seasoned People Operations leader to oversee and scale global People Operations with a strong focus on employee experience, operational excellence, and technology-enabled solutions. This role will lead a global team, partner closely with cross-functional stakeholders, and drive continuous improvement across People processes, systems, and services. The ideal candidate is customer-centric, highly detail-oriented, comfortable navigating complexity, and experienced in leading change at scale—particularly in Workday-centric environments. How you will contribute: • People Operations Leadership • Lead and develop a global People Operations team, ensuring consistent, high-quality service delivery across regions. • Foster a customer-first mindset, balancing speed, quality, and employee experience. • Serve as a senior, customer-facing leader for employees and internal stakeholders. • Build strong, trusted relationships across functions including Finance, Procurement, Payroll, Technology, and Information Security. • Execution • Ensure accurate, timely responses to all employee and manager inquiries coming through T1/T2 channels. • Manage Workday transactions and issue resolution related to onboarding, hiring, offboarding, personal data changes, and learning. • Oversee learning administration within Workday and coordinate with Information Security, Technology, and Legal as needed. • Partner closely with Technology to troubleshoot and resolve employee system and access issues. • Operational Excellence & Employee Experience • Identify root causes of employee issues and determine effective, scalable solutions. • Continuously identify and implement opportunities to improve the employee experience and reduce manual effort. • Establish, track, and maintain KPIs and SLAs to measure performance and service quality. • Own the end-to-end onboarding and offboarding processes, ensuring a consistent, compliant, and positive employee experience. • Experience leveraging or exploring AI-enabled solutions is a plus. • Program & Project Management • Scope projects by defining work, required resources, and realistic timelines. • Lead end-to-end projects, including process redesign and global rollouts. • Manage stakeholders throughout project lifecycles, track milestones, and proactively escalate risks and issues. • Prepare and execute all People Operations aspects of mergers, acquisitions, and divestitures, in partnership with cross-functional stakeholders. Qualifications • 5+ years of experience managing a global People Operations team. • Demonstrated customer-centric approach with strong client and stakeholder management skills. • Proven track record of strong cross-functional relationship management. • Strong attention to detail with a proven ability to execute. • Deep understanding of HR technologies and HRIS platforms. • Strong preference for Workday experience across People Operations, systems, and integrations. • Experience translating business needs into technical requirements. • Proven experience managing complex, end-to-end projects and process changes. • Prior experience in a customer-facing leadership role. Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max: $140,080.00 - $210,120.00 (USD) Benefits • Remote first / work from home culture. • Flexible vacation to help you rest, recharge, and connect with loved ones. • Paid leave benefits. • Health, dental, and vision insurance. • 401k retirement savings plan. • Infertility benefits. • Tuition reimbursement, life insurance, EAP – and more!

Lead and develop a global People Operations team ensuring high-quality service delivery and continuous improvement in employee experience and operational excellence. | Over 5 years managing global People Operations with strong customer-centric approach and expertise in HR technologies, especially Workday. | As the Manager of People Operations, you will lead the delivery of high-quality, scalable people services across the organization. You will be accountable for core employee lifecycle processes, operational excellence, and continuous improvement of the employee experience. We are seeking a seasoned People Operations leader to oversee and scale global People Operations with a strong focus on employee experience, operational excellence, and technology-enabled solutions. This role will lead a global team, partner closely with cross functional stakeholders, and drive continuous improvement across People processes, systems, and services. The ideal candidate is customer-centric, highly detail-oriented, comfortable navigating complexity, and experienced in leading change at scale—particularly in Workday-centric environments. How you will contribute: People Operations Leadership Lead and develop a global People Operations team, ensuring consistent, high-quality service delivery across regions Foster a customer-first mindset, balancing speed, quality, and employee experience Serve as a senior, customer-facing leader for employees and internal stakeholders Build strong, trusted relationships across functions including Finance, Procurement, Payroll, Technology, and Information Security Execution Ensure accurate, timely responses to all employee and manager inquires coming through T1/T2 channels. Manage Workday transactions and issue resolution related to onboarding, hiring, offboarding, personal data changes, and learning Oversee learning administration within Workday and coordinate with Information Security, Technology, and Legal as needed Partner closely with Technology to troubleshoot and resolve employee system and access issues Operational Excellence & Employee Experience Identify root causes of employee issues and determine effective, scalable solutions Continuously identify and implement opportunities to improve the employee experience and reduce manual effort Establish, track, and maintain KPIs and SLAs to measure performance and service quality Own the end-to-end onboarding and offboarding processes, ensuring a consistent, compliant, and positive employee experience Experience leveraging or exploring AI-enabled solutions is a plus Program & Project Management Scope projects by defining work, required resources, and realistic timelines Lead end-to-end projects, including process redesign and global rollouts Manage stakeholders throughout project lifecycles, track milestones, and proactively escalate risks and issues Prepare and execute all People Operations aspects of mergers, acquisitions, and divestitures, in partnership with cross-functional stakeholders Qualifications & Experience: 5+ years of experience managing a global People Operations team Demonstrated customer-centric approach with strong client and stakeholder management skills Proven track record of strong cross-functional relationship management Strong attention to detail with a proven ability to execute Deep understanding of HR technologies and HRIS platforms Strong preference for Workday experience across People Operations, systems, and integrations Experience translating business needs into technical requirements Proven experience managing complex, end-to-end projects and process changes Prior experience in a customer-facing leadership role Compensation The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings. Min – Max : $140,080.00 - $210,120.00 (USD) Benefits The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process. Remote first / work from home culture Flexible vacation to help you rest, recharge, and connect with loved ones Paid leave benefits Health, dental, and vision insurance 401k retirement savings plan Infertility benefits Tuition reimbursement, life insurance, EAP – and more! It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics, and software for health and social care. Our values – focus, speed, trust, and inspire – shape how we show up for our clients and each other. Learn more at merative.com Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

The Inside Sales Associate is responsible for managing subscription renewals for lower-dollar accounts and qualifying inbound leads from the website to convert them into paying customers. This role involves proactively engaging with existing customers and ensuring timely renewals while transitioning qualified leads to the appropriate teams. | Candidates should have 3-5+ years of experience in inside sales, renewals, or customer success, along with strong communication skills. Proficiency with CRM tools and the ability to manage multiple accounts in a fast-paced environment are essential. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com The Inside Sales Associate is responsible for managing subscription renewals for lower-dollar accounts and qualifying inbound leads from our website to convert them into paying customers. This role supports various markets, including Provider, Health System, and Non-Hospital clients. The primary objective is to efficiently handle a high volume of renewals while effectively triaging and transitioning inbound leads to the appropriate teams. Key Responsibilities: Manage Subscription Renewals Proactively engage with existing customers to ensure timely renewal of lower-dollar subscription accounts. Maintain high customer retention rates by delivering excellent service and addressing any renewal-related issues. Document current sales workflows and manual subscription renewal processes to ensure clarity and consistency. Identify inefficiencies and recommend improvements to streamline operations, reduce manual effort, and enhance customer experience. Handle Inbound Leads Respond promptly to inbound inquiries from the website and other digital channels. Qualify leads, identify customer needs, and recommend appropriate solutions. Transition qualified leads to the appropriate seller in a timely manner. Sales Process Management Accurately update CRM with all customer interactions, opportunities, and follow-up actions. Meet or exceed monthly and quarterly renewal and lead conversion targets. Collaborate with Sellers and the Account Management team to ensure a seamless customer experience. Collaborate with cross-functional teams (e.g., Sales Ops, Customer Experience, Finance) to implement process enhancements and support automation initiatives. Qualifications 3-5+ years of experience in inside sales, renewals, customer success, or a related role (internship experience may be considered). Strong verbal and written communication skills. Ability to manage multiple accounts and prioritize tasks in a fast-paced environment. Proficiency with CRM tools (e.g., Salesforce, HubSpot) and other sales technologies. Self-motivated, goal-oriented, and collaborative team player. Preferred Skills Experience in a subscription-based business or SaaS environment. Familiarity with inbound sales and lead qualification methodologies. Strong problem-solving and negotiation skills. Education & Certification Requirements Bachelor’s degree or a minimum of 3-5 years of relevant business experience. Work Environment Remote-based with up to 0–10% travel (primarily for annual sales meetings and occasional team meetings). It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Manage end-to-end implementation of healthcare imaging solutions, coordinate resources, communicate with customers and internal teams, mitigate risks, ensure successful project delivery, and mentor team members. | 8+ years project management experience with PMP certification, strong organizational and communication skills, knowledge of clinical workflows in healthcare, proficiency in Microsoft Office and Project, and ability to manage large-scale projects. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com This position is responsible for managing the successful implementation of Merge Healthcare Imaging solutions from initiation, planning and execution, through Go-Live and transition to service and support. The Senior PM will own the project and act as the point of contact for the project during the deployment process. The Senior PM will be responsible for coordinating resources and ensuring that both external and internal customer needs are satisfied with a successful completion of project deliverables. In addition, the Senior PM will have an expanded role in departmental processes development, mentoring and training. This role is temporary employee classification and expected to last one year. Responsibilities: Work with the sales team to understand customer’s specific needs and objectives. Participate in pre-sales activities, as needed. Manage knowledge transfer from Sales to the Implementation team and from Implementation team to Support. In accordance with the Merge Healthcare Imaging Implementation Methodology ensure timely and effective delivery of the solution. Create/maintain a project plan and project scope documentation. Identify, document, quantify, communicate and mitigate project risks and escalate as required. Establish a clear communication plan with customer and internal project team members including regular conference calls and documented status updates. Coordinate and schedule project resources ensuring all project resources are efficiently utilized on the project based on scheduling and time reporting systems. Identify and assist in the resolution of technical and operational issues related to the implementation of the solution. Attend and assist with customer Go-Live and subsequent transition to Service and Support. Leverage knowledge of Merge Healthcare Imaging Solutions and clinical workflow/business needs to help customer manage change and optimize the effectiveness of their solution. Provide documented project status to the Professional Services Executive or designated manager/lead. Work directly with all departments within Merge Healthcare Imaging as the customer advocate ensuring a clinical focus is brought to the development, sales, logistics, professional services and support processes. Work with management to develop and evolve processes/practices within the Merge Healthcare Imaging Implementation Team. Provide mentoring/training for other team members. Pursues a program of self-development through the use of selected reading, seminars, and participation in continuing education. Identifies and communicates possible improvements in the work process for customers and peers. Is responsible for maintaining up-to-date and accurate project data for internal reporting and forecasting purposes. Additionally be responsible for driving, managing to, and forecasting a revenue target for their projects. Performs other duties as assigned by immediate supervisor or upper management. Core Competencies: Strong organizational and written/verbal communications skills required. Ability to effectively plan and facilitate multi-disciplinary meetings and workgroups. Ability to present solutions to the Customer and “sell” Merge Healthcare Imaging and our technical and clinical expertise. Exhibits a solid professional presence. Ability to work effectively in high-pressure environments Strong analytical and problem-solving skills Is a self-motivated and results oriented individual Strong understanding of business project management, process improvement, and change management principles, approaches and methodologies especially for clinically-related projects. Technical Skills: Knowledge of Microsoft Excel, PowerPoint, Word, Visio and Microsoft Project. General IT knowledgeable with respect to network, security, PC management, redundancy/backup systems, web deployment and general hardware configuration and scalability. Qualifications Required: Education Requirements: Minimum BA, BS, BSc or MBA degree or comparable job experience in medical imaging or healthcare IT systems Masters degree a plus Preferred professional certifications: PMP or equivalent Experience 8 years experience as a demonstrated project manager with oversight for large-scale or multiple time sensitive projects Strong knowledge of appropriate clinical service line (i.e., Cardiology, Radiology, Oncology, etc.) workflow and business drivers. Work Environment The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment: Remote Home Based Work Environment or Merge Healthcare Office Travel: 0-25% as needed It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!

Lead and integrate Product Marketing and Growth Marketing functions to shape the go-to-market strategy and accelerate pipeline growth. Guide a high-performing team to drive awareness of health tech solutions and ensure consistent brand storytelling across all engagement channels. | Candidates should have a Bachelor's degree in Marketing, Business, or a related field, with an MBA being a plus. They must possess over 10 years of progressive marketing experience, including 3-5 years in a senior leadership role, ideally within a B2B SaaS environment in health tech or regulated industries. | Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com The role We are seeking a visionary and results-driven Senior Director of Marketing to lead and integrate our Product Marketing and Growth Marketing functions. This role is critical to shaping our go-to-market strategy, accelerating pipeline growth, and delivering a cohesive brand experience across all touchpoints. As the marketing leader for Merge by Merative—a trusted name in enterprise imaging and interoperability—you’ll guide a high-performing team and collaborate cross-functionally to drive awareness of our health tech solutions as market leaders. Your work will help position Merge as the partner of choice for imaging organizations seeking smarter, more connected care. Merge is a medical imaging solution that combines intelligent and scalable imaging workflow tools with deep clinical expertise to help healthcare organizations optimize care delivery and improve patient outcomes. Trusted by 6 of the 10 largest U.S. health systems, Merge empowers providers with a comprehensive, cloud-native Imaging Suite that includes solutions for Vendor-Neutral Archive (VNA), PACS, Enterprise Image Viewing, and Workflow Orchestration. Its robust portfolio also features Best in KLAS Cardiology and Hemodynamic Monitoring, as well as Digital Pathology, delivering advanced capabilities to enhance imaging workflows and support confident clinical decision-making. How you will contribute: Product Marketing Own go-to-market strategy for new product launches and feature releases. Develop positioning, messaging, and competitive differentiation. Partner with Product Management, Sales, and Customer Success to align on value propositions. Partner with Communications and Creative to elevate brand presence. Lead customer insights and market research to inform strategy and enable routes to market. Ensure consistent brand storytelling across all engagement channels. Growth Marketing Drive demand generation and pipeline acceleration through multi-channel campaigns. Oversee digital/web programs, SEO/SEM, and marketing automation. Align closely with Sales on lead quality, funnel metrics, and revenue attribution. Lead thought leadership programs, addressing key industry themes and presenting company point-of-view. Optimize the digital buyer journey using data and experimentation. Measure campaign performance, ROI, and impact on brand awareness and pipeline. Leadership & Strategy Build, mentor, and scale a high-performing marketing team. Develop and manage budgets, KPIs, and reporting frameworks across functions. Collaborate with executive leadership to align marketing strategy with business goals. Champion a data-driven, customer-centric marketing culture. About You What you will bring Bachelor’s degree in Marketing, Business, or related field (MBA a plus). 10+ years of progressive marketing experience, with 3–5 years in a senior leadership role. Proven success scaling marketing teams in B2B SaaS environment, ideally in health tech or regulated industries. Strong leadership, communication, and cross-functional collaboration skills. Experience operating in a matrixed environment with accountability to multiple executive leaders. Proficiency with marketing tech stack (e.g., HubSpot, Salesforce, Google Analytics, event platforms). Familiarity with healthcare compliance, buyer personas, and market dynamics are a plus. What We Offer A team united by purpose - Merge by Merative offers a unique opportunity to be part of a mission-driven organization dedicated to transforming medical imaging and interoperability. Our award-winning, cloud-based solutions—including Merge PACS, Merge Cardio, and Merge Workflow Orchestrator—help healthcare organizations streamline workflows, enhance diagnostic efficiency, and improve patient outcomes. A culture built on collaboration and impact - At Merge, we believe meaningful work starts with mutual respect and shared goals. Whether you're optimizing imaging operations or driving innovation in radiology and cardiology, you’ll be surrounded by smart, motivated teammates who care deeply about improving healthcare through technology. A place to grow your career - We’re passionate about learning, curiosity, and continuous improvement. Here, you’ll build skills that evolve with you—whether you're diving into new imaging technologies, leading strategic initiatives, or helping clients transition to the cloud with confidence. A total rewards package that reflects our values - We take care of our people so they can bring their best selves to work. Merge offers competitive compensation, annual bonuses, paid time off, remote flexibility, and a comprehensive benefits package designed to support you and your family. If you're inspired by the opportunity to improve imaging workflows and drive real-world impact in healthcare, Merge is the place to do it. Join us and be part of a team that’s redefining what’s possible in medical imaging. Apply by submitting your resume on our career page: Careers | Merative. It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities. Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Merative is a place to grow. We offer opportunities to apply your skills — and develop new ones — with colleagues who have deep expertise in health and technology. At Merative we’re driven and professional, but treat each other with compassion and respect. Roles at Merative include product design and development, technology innovation, product and account management, sales and consulting, communications and marketing, management, operations and more. Don't see the role you are looking for? Complete your contact information and upload your resume and we will reach out to you should we find a match!