Memorial Healthcare System

Lead and oversee all operational and business office functions of multiple clinics and auxiliary services to ensure alignment with organizational goals and regulatory compliance. | Master's degree, five years of related Medicare Advantage, population health, and value-based care experience, and ability to manage complex healthcare operations and contracts. | Location: Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Functions as Senior Director - MPC Operations and Business Office including but not limited to each clinic's management and service line operations, including auxiliary services (Laboratory, HIM, Care Management) production and efficiency. Directs the department's activities and resources to ensure alignment with the mission, values, and objectives of the organization. Responsibilities Prepares, monitors, and evaluates departmental budgets, and ensures that the reporting departments operate in compliance with allocated funding. Coordinates and directs internal/external audits.Aim to improve the health of the entire population served and to reduce health disparity among patients served.Leads daily divisional operations for all support departments, which includes practice management, finance, lab support services, medical records, Manage Care and governmental contracting, patient satisfaction, event planning for fundraising, environmental services and maintenance including licensing. Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.Ensure the programs support services and workflows for population health, value base, and risk contracts.Develop and maintain positive relationship with internal and external stakeholders (Manage Care companies, Federal, State, and local Governmental entities).Identifies the contracting of managed care, Medicaid and Medicare insurances for Memorial Primary Care (MPC) and work to credentialing and link providers to bill for services rendered.Manage contract reporting requirements, and maintains working relationship with Florida Department of Health, Broward County, Health Foundation of South Florida and other grantor representatives with regards to all contract funded programs.Plans, develops and implements programs and/or operations in close liaison with the Memorial Healthcare System (MHS) to insure that all patients presenting themselves or referred for Primary Care are provided with the treatment and/or diagnostic services and that those patients receive proper disposition for their particular needs.Develop strategies to ensure financial goals are achieved for financial share savings.Directs and evaluates departmental operations, including patient care delivery, financial and budget plans, risk, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives. Competencies Education and Certification Requirements: Masters (Required)Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF) Additional Job Information Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Interaction requires ability to motivate and influence people or groups of people. Mastery of a professional or administrative field. Applies theories and new developments to problems. Required Work Experience: Five (5) years of related Medicare Advantage, Population Health and Value Base experience. Other Information: Additional Information: Employment in this position is contingent upon successful completion of a Level II Criminal History record check.Additional Education Info: In a job related field Working Conditions And Physical Requirements • Bending and Stooping = 0% • Climbing = 0% • Keyboard Entry = 60% • Kneeling = 0% • Lifting/Carrying Patients 35 Pounds or Greater = 40% • Lifting or Carrying 0 - 25 lbs Non-Patient = 40% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 40% • Pushing or Pulling 26 - 75 lbs Non-Patient = 0% • Pushing or Pulling > 75 lbs Non-Patient = 0% • Reaching = 40% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 60% • Running = 0% • Sitting = 60% • Squatting = 0% • Standing = 60% • Walking = 60% • Audible Speech = 60% • Hearing Acuity = 60% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 60% • Distinguish Color = 60% • Seeing - Far = 60% • Seeing - Near = 60% • Bio hazardous Waste = 20% • Biological Hazards - Respiratory = 20% • Biological Hazards - Skin or Ingestion = 20% • Blood and/or Bodily Fluids = 20% • Communicable Diseases and/or Pathogens = 20% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 0% • Gas/Vapors/Fumes = 0% • Hazardous Chemicals = 0% • Hazardous Medication = 0% • Latex = 20% • Computer Monitor = 60% • Domestic Animals = 0% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 0% • Potential Electric Shock = 0% • Potential for Physical Assault = 0% • Radiation = 0% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 0% Shift Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Design, implement, maintain, and troubleshoot supply chain software systems and processes, support reporting and interfaces, and provide training and customer service within a healthcare supply chain environment. | Bachelor's degree or equivalent experience, 2+ years in supply chain systems or IT support, strong analytical and communication skills, ability to manage multiple deliverables and train users. | Location: Miramar, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: The Senior Analyst for Supply Chain Systems is responsible for designing, implementing, maintaining and upgrading all software systems and hardware used in the delivery of Supply Chain products and services in the healthcare system as well as serves as the subject matter expert in said systems as well as maintains exceptional levels of customer service to meet and proactively anticipate the needs of the customer. Responsibilities: Creates, maintains and troubleshoots technical, customer and process issues, including but not limited, to Requisitioning, Approvals, PO generation, Receiving and the Matching process. Creates, maintains and troubleshoots Inventory Management processes including, but not limited to, Mobile Supply Chain. Maintains and optimizes the Item Master to include GTINs, UNSPCs, Revenue codes and other system or governmental requirements.Explores, assess, recommends and implements new functionality, technology in ERP or processes observed in the healthcare community or marketplace at large.Authors and updates SCM System policies and procedures including process workflows. Collaborates and supports all areas of supply chain for processes, efficiencies and system needs.Designs, maintains and runs SQL reports from the Production and Data Warehouse servers to answer specific requests, customer or system problems, and for monthly reporting.Designs, collaborates, tests and supports inbound and outbound interfaces with external systems, including, but not limited to, Clinical ERP, Point of use stations, GPO, Recall Management, etc.Initiates, collaborates and advises in brainstorming and road mapping sessions for Supply Chain efficiency throughout the healthcare system and serves as subject matter expert or project manager as appropriate, including developing project plans.Closes Supply Chain modules for Month End. Creates and oversees the Emergency Preparedness Contingency activities for the system.Develops user roles and maintains them by adding, changing, removing rights of individuals attached to these roles in the ERP and other applicable vendor systems.Uploads price files and agreements as instructed by Strategic Sourcing.Create and maintain a calendar of events for systems to ensure yearly, quarterly, monthly activities are planned and occur as determined. Maintains a high level of customer service to anticipate and meet customer needs.Authors and maintains training documents and provides training on demand or at scheduled intervals, including continual education.Supports and Maintains EDI (Electronic Data Interchange) connections with the exchange, vendors and ERP system. Competencies: ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING - SCM, CUSTOMER SERVICE, CUSTOMER SERVICE (2), EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS (4), PROBLEM SOLVING - MATERIALS, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, SUPPLY CHAIN MANAGEMENT SYSTEMS Education and Certification Requirements: Bachelors (Required) Additional Job Information: Complexity of Work: Requires critical thinking skills to problem solve and manage multiple deliverables at the same time, has excellent communication skills both written and verbal, has decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and have good conflict resolution skills. Ability to train multiple or single users. Demonstrates adaptability and flexibility in the face of ever changing demands. Must have general knowledge of accounting principles and be able to meet deadlines and diagnose system issues. Has strong analytical skills, accurate and can lead projects. Required Work Experience: Two (2) years experience in a similar job. Other Information: Due to the nature of systems, some activities may occur after hours and on weekends or holidays. In lieu of Education, 8 years of relevant work experience in Information Technology / System Applications / Supply Chain or in a related field. Working Conditions and Physical Requirements: • Bending and Stooping = 0% • Climbing = 0% • Keyboard Entry = 60% • Kneeling = 0% • Lifting/Carrying Patients 35 Pounds or Greater = 0% • Lifting or Carrying 0 - 25 lbs Non-Patient = 40% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 40% • Pushing or Pulling 26 - 75 lbs Non-Patient = 40% • Pushing or Pulling > 75 lbs Non-Patient = 0% • Reaching = 0% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 60% • Running = 0% • Sitting = 60% • Squatting = 0% • Standing = 40% • Walking = 40% • Audible Speech = 60% • Hearing Acuity = 60% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 60% • Distinguish Color = 60% • Seeing - Far = 60% • Seeing - Near = 60% • Bio hazardous Waste = 0% • Biological Hazards - Respiratory = 0% • Biological Hazards - Skin or Ingestion = 0% • Blood and/or Bodily Fluids = 0% • Communicable Diseases and/or Pathogens = 0% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 40% • Gas/Vapors/Fumes = 0% • Hazardous Chemicals = 0% • Hazardous Medication = 0% • Latex = 0% • Computer Monitor = 60% • Domestic Animals = 0% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 0% • Potential Electric Shock = 0% • Potential for Physical Assault = 0% • Radiation = 0% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 0% Shift: Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Facilitate retrieval and verification of medical records and diagnostic reports, schedule patient consults, and collaborate with healthcare staff to ensure accurate patient information. | High school diploma or equivalent, three years of related healthcare experience, proficiency with Microsoft Word and Excel, excellent communication skills, and reliability. | Location: Pembroke Pines, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Referral coordinator facilitates retrieval of all medical and diagnostic reports and images for new referrals; verifies the accuracy of information obtained and schedules all new patient consults/evaluations. Responsibilities Contacts patients and/or providers to obtain all pertinent medical records and verifies the accuracy of all information obtained.Download Compact Discs (CD) through the PACS scanning system and transfers images to patient chart.Work closely with nurse navigators, APRN's and physicians to ensure all patient information and documentation is obtained.Participate in special projects or activities as requested. Competencies ACCOUNTABILITY, ACCURACY, CUSTOMER SERVICE, DESKTOP SOFTWARE - EHR, MANAGE BUSINESS PRIORITIES, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, VERIFY INSURANCE, WORKLOAD MANAGEMENT Education And Certification Requirements High School Diploma or Equivalent (Required) Additional Job Information Complexity of Work: Knowledge of Microsoft word and excel. Excellent communication skills, reliable, self-motivated and competent. Required Work Experience: Three (3) years of experience in a related healthcare field. Working Conditions And Physical Requirements • Bending and Stooping = 0% • Climbing = 0% • Keyboard Entry = 60% • Kneeling = 0% • Lifting/Carrying Patients 35 Pounds or Greater = 0% • Lifting or Carrying 0 - 25 lbs Non-Patient = 60% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 0% • Pushing or Pulling 26 - 75 lbs Non-Patient = 0% • Pushing or Pulling > 75 lbs Non-Patient = 0% • Reaching = 40% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 0% • Running = 0% • Sitting = 20% • Squatting = 0% • Standing = 0% • Walking = 0% • Audible Speech = 0% • Hearing Acuity = 0% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 0% • Distinguish Color = 0% • Seeing - Far = 60% • Seeing - Near = 0% • Bio hazardous Waste = 0% • Biological Hazards - Respiratory = 0% • Biological Hazards - Skin or Ingestion = 0% • Blood and/or Bodily Fluids = 0% • Communicable Diseases and/or Pathogens = 0% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 20% • Gas/Vapors/Fumes = 0% • Hazardous Chemicals = 0% • Hazardous Medication = 0% • Latex = 0% • Computer Monitor = 60% • Domestic Animals = 0% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 0% • Potential Electric Shock = 0% • Potential for Physical Assault = 0% • Radiation = 0% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 0% Shift Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Provide nursing leadership during shifts, coordinate patient care, manage staff and resources, and respond to complaints and complex patient care issues. | Requires a Bachelor's degree, Registered Nurse license in Florida, BLS certification, and at least 3 years of nursing leadership experience. | Location: Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Provides nursing leadership for all nursing units during assigned shift. Responsibilities Evaluates the effectiveness of patient care and identifies any issues that affect desired patient outcomes. Coordinates patient care services with staff, physicians, and other departments.Determines, coordinates, and monitors the flow of patients between units to maximize the use of resources and meet service level objectives.This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.Responds to complaints/conflicts and manages through established channels. Makes administrative decisions in the absence of the Director of Nursing.Provides leadership, coaching, and mentoring to staff. Responds to staff requests for assistance with providing or managing direct patient care in complex or difficult matters. Competencies ACCOUNTABILITY, CUSTOMER SERVICE, MANAGING PEOPLE - AON, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING AON, PROFESSIONAL CREDIBILITY - NURSING SUPERVISION, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR Education And Certification Requirements Bachelors (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), Registered Nurse License (RN LICENSE) - State of Florida (FL) Additional Job Information Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: 3 years Working Conditions And Physical Requirements • Bending and Stooping = 60% • Climbing = 0% • Keyboard Entry = 80% • Kneeling = 40% • Lifting/Carrying Patients 35 Pounds or Greater = 60% • Lifting or Carrying 0 - 25 lbs Non-Patient = 60% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 60% • Pushing or Pulling 26 - 75 lbs Non-Patient = 40% • Pushing or Pulling > 75 lbs Non-Patient = 40% • Reaching = 0% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 80% • Running = 40% • Sitting = 80% • Squatting = 40% • Standing = 80% • Walking = 80% • Audible Speech = 80% • Hearing Acuity = 80% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 80% • Distinguish Color = 80% • Seeing - Far = 80% • Seeing - Near = 80% • Bio hazardous Waste = 60% • Biological Hazards - Respiratory = 60% • Biological Hazards - Skin or Ingestion = 60% • Blood and/or Bodily Fluids = 60% • Communicable Diseases and/or Pathogens = 60% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 0% • Gas/Vapors/Fumes = 60% • Hazardous Chemicals = 0% • Hazardous Medication = 40% • Latex = 0% • Computer Monitor = 80% • Domestic Animals = 40% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 60% • Potential Electric Shock = 0% • Potential for Physical Assault = 40% • Radiation = 40% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 60% Shift Days Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Coordinate and manage care for high-risk patient populations using remote monitoring and telephonic triage under Population Health leadership. | Associate degree in Nursing, Florida RN license, 3 years healthcare experience, strong communication and critical thinking skills. | JR-15213 Location: Miramar, Florida We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare throughout our communities. Career opportunities exist on diverse teams across our many facilities where you can search open positions and apply online to join #teamMHSflorida. Learn more below. Summary: Under the direction of the Population Health Management leadership, the Population Health Registered Nurse (PHRN) serves as a liaison between the Memorial Healthcare System (MHS), Memorial Health Network (MHN), Broward Guardian, ACHN, Memorial Physician Group (MPG), community providers, post-acute care facilities, external healthcare organizations, and the patient. The PHRN follows nursing processes and protocols and implements systems of care that facilitate care coordination and close monitoring of specially defined, high and rising risk patient populations attributed to value-based programs or MHA. The PHRN fosters an inter-professional team-based approach ensuring continuity of care extends beyond the acute care boundaries. The PHRN roles can include a focus on care management, quality, post-acute transitions, remote patient monitoring, care coordination or all of the above. Responsibilities: Chronic condition management including remote patient monitoring referral process, which includes, but is not limited to, eligibility assessment, medical record extraction, provider/physician order entry, patient consent, handoff communications and escalation of abnormal values. Provides telephonic triage and monitoring using established disease-specific protocols. Through utilization of remote patient monitoring technology and other tools, responds to customers’ written, or telephonic communications or inquires with respect to disease management.Performs concurrent medical record review using specific indicators and criteria established by the Population Health Nurse II. Monitors the quality, frequency and appropriateness of healthcare delivery by post-acute providers and reports variations of plan of care, health status, or psychosocial issues to PCP and appropriate members of the care team. Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in coordination of care across the healthcare continuum.Follows the patient-family centered care plan developed by the Population Health Nurse II. Initiates patient conference with Population Health Nurse II for modifications to care plan. Under the guidance of the Population Health Nurse II provides telephonic care/case management services including but not limited to health risk assessment, medication clarification, clinical-decision making, remote patient monitoring, and disease management for rising to high risk patient population. Applies evidence-based clinical guidelines and protocols to promote high quality healthcare delivery.Conducts initial intake, assessment, identifies and manages health and safety risks including assessment of social determinants of health, functional status, health risk assessment, and medication clarification and education. Discusses assessment with Population Health Nurse II for co-signature on assessment. As appropriate, discusses patients’ eligibility for population health management services or disease management programs. Assesses patient/caregiver capacity and willingness to participate in such programs.Responsible for longitudinal patient engagement in remote patient monitoring program. Participates in ongoing process improvement activities through the application of clinical paths, QA processes and other related activities. Ensures that processes and services are continuously monitored for quality, cost effectiveness, and efficiency.Supports, participates, and coordinates in preparation and completion of quality audits, quality reporting and regulatory reviews. Collaborates closely with the Population Health Management leadership and Population Health Service Organization Business Intelligence teams to review and provide input on utilization trends. Participates in ongoing process improvement activities through the application of clinical paths, QA processes and other related activities. Ensures that remote patient monitoring processes and customer services are continuously monitored for quality, cost effectiveness, and efficiency. Competencies: ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, DISEASE MANAGEMENT, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK Education and Certification Requirements: Associates: Nursing (Required)Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL) Additional Job Information: Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to take appropriate action when required. Ability to travel to Memorial Healthcare System locations or post-acute care facilities when needed. Required Work Experience: Three (3) years of healthcare experience. Excellent written and oral skills, with the ability to engage, inspire, build credibility and trust with peers and patients. Collaborative working style with the ability to work across different teams, areas of expertise, and adapt to various environments and clientele. Highly organized and self-motivated individual with ability to adapt to various assignments and ability to work autonomously. Other Information: Minimum: Associate of Science in Nursing; Bachelor of Science in Nursing (preferred).Additional Education Info: Bachelor of Science in Nursing (preferred) Working Conditions and Physical Requirements: • Bending and Stooping = 60% • Climbing = 0% • Keyboard Entry = 80% • Kneeling = 0% • Lifting/Carrying Patients 35 Pounds or Greater = 0% • Lifting or Carrying 0 - 25 lbs Non-Patient = 60% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 60% • Pushing or Pulling 26 - 75 lbs Non-Patient = 60% • Pushing or Pulling > 75 lbs Non-Patient = 60% • Reaching = 60% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 80% • Running = 0% • Sitting = 80% • Squatting = 0% • Standing = 80% • Walking = 80% • Audible Speech = 80% • Hearing Acuity = 80% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 80% • Distinguish Color = 80% • Seeing - Far = 80% • Seeing - Near = 80% • Bio hazardous Waste = 0% • Biological Hazards - Respiratory = 0% • Biological Hazards - Skin or Ingestion = 0% • Blood and/or Bodily Fluids = 0% • Communicable Diseases and/or Pathogens = 0% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 0% • Gas/Vapors/Fumes = 0% • Hazardous Chemicals = 0% • Hazardous Medication = 0% • Latex = 0% • Computer Monitor = 80% • Domestic Animals = 0% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 0% • Potential Electric Shock = 0% • Potential for Physical Assault = 0% • Radiation = 0% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 40% Shift: Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Perform clinical and administrative duties including patient chart review, specimen collection, patient assessments, scheduling, and maintaining medical supplies. | Requires Medical Assistant certification or six months of patient care experience, BLS certification, and ability to perform clinical tasks under supervision. | Location: Pembroke Pines, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary Performs routine clinical and administrative duties in support of assigned area or office. Responsibilities Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations.Reviews/Documents Social Determinants. Provides education/resources as needed.Round with patients in practice to ensure Excellent Patient Experience is met.Manages and facilitates all in-basket messages and patient phone calls.Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas.Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.Follow-up on reported issues and assists with service recovery. Competencies ACCOUNTABILITY, ASSESSMENT- PATIENTS, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, KNOWLEDGE OF DISEASE PROCESS, MEDICATION ADMINISTRATION, PATIENT AND FAMILY CENTERED CARE, PATIENT SAFETY - NURSING, PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR Education And Certification Requirements Accredited Program: Medical Assistant (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF) Additional Job Information Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: No prior work experience required. Other Information: Additional Information: Employment in this position is contingent upon successful completion of a Level II Criminal History record check.Can be graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, possess Medical Assistant Registration or Medical Assistant Certification; or; or have six (6) months of patient care experience.Additional Education Info: Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program. Working Conditions And Physical Requirements • Bending and Stooping = 60% • Climbing = 0% • Keyboard Entry = 60% • Kneeling = 40% • Lifting/Carrying Patients 35 Pounds or Greater = 20% • Lifting or Carrying 0 - 25 lbs Non-Patient = 40% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 40% • Pushing or Pulling 26 - 75 lbs Non-Patient = 0% • Pushing or Pulling > 75 lbs Non-Patient = 0% • Reaching = 40% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 40% • Running = 0% • Sitting = 40% • Squatting = 0% • Standing = 60% • Walking = 60% • Audible Speech = 40% • Hearing Acuity = 40% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 40% • Distinguish Color = 40% • Seeing - Far = 0% • Seeing - Near = 0% • Bio hazardous Waste = 60% • Biological Hazards - Respiratory = 60% • Biological Hazards - Skin or Ingestion = 60% • Blood and/or Bodily Fluids = 60% • Communicable Diseases and/or Pathogens = 60% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 0% • Gas/Vapors/Fumes = 0% • Hazardous Chemicals = 0% • Hazardous Medication = 0% • Latex = 0% • Computer Monitor = 60% • Domestic Animals = 0% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 0% • Potential Electric Shock = 0% • Potential for Physical Assault = 0% • Radiation = 0% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 0% Shift Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net

Coordinate complex chemotherapy and cancer treatment scheduling, communicate with care teams, manage appointment logistics, and ensure timely patient care. | High school diploma required, 1+ year hospital or clinic scheduling experience with complex algorithms, oncology scheduling preferred, strong communication and critical thinking skills. | Location: Pembroke Pines, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: Performs an integral role with the care team for coordination of complex chemotherapy and cancer treatment scheduling. Manages all aspects of scheduling of multi-day and multi-week treatment cycle schedules for high acuity patients. Responsible for scheduling treatment including infusion treatments, transfusion, labs, surgery, and radiation treatment for oncology patients. Demonstrates and conveys a cheerful and favorable disposition during stressful patient care delivery for a positive patient experience. Responsibilities: Coordinates care with physician, advanced practitioners (APPs), nurses and fellows to confirm and review treatment regimens and overall plan of care. Coordinates with Pharmacy on drug availability.Reviews in-basket message pools and collaborates with providers and clinical team (infusion nursing and radiation therapists) to ensure timely scheduling upon office visit and/or hospital discharge. Communicates with treatment unit leadership to maximize clinic flow.Coordinates the scheduling of surgeries and related procedures. Schedules appointment times using computerized scheduling programs. Communicates with physicians and other healthcare team members to ensure availability of facilities and staff.Schedules and coordinates complex chemotherapy and radiation therapy treatment plans and cycles including intervening labs, imaging, and MD visits as per specific treatment schedule. Ensures scheduling is accurate and timely and without delay in care. Facilitates frequent changes for all associated appointments due to patient acuity. Facilitates inpatient transitions and discharges for chemo infusions and radiation in coordination with the treatment plan schedule. Utilizes complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions.Performs other duties as assigned and as required.Identifies symptoms and refers patients to appropriate APP for symptom management, when needed.Coordinates with Infusion Clinical Nurse Manager or Radiation Oncology care team for same day add-ons for sick or urgent patients and for transitions from inpatient or transplant. Alerts the authorization team.Contacts patient to coordinate appointment scheduling. Communicates with Preservice/Authorization department to ensure prior authorization of treatment is obtained. Handles pre-registration prior to date of visit to ensure prior authorization for treatment. Competencies: ACCOUNTABILITY, CUSTOMER SERVICE, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR Education and Certification Requirements: High School Diploma or Equivalent (Required) Additional Job Information: Complexity of Work: This role encompasses complex scheduling and coordination and requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required. Ability to perform with a high degree of accuracy and with meticulous attention to detail. Strong ability to use initiative and judgment and to identify, analyze and solve problems.Required Work Experience: One (1) year scheduling experience in a hospital or clinic with complex scheduling algorithms. Oncology related scheduling experience preferred.Other Information: Additional Education Info: Bachelor's degree preferred. Working Conditions and Physical Requirements: • Bending and Stooping = 60% • Climbing = 0% • Keyboard Entry = 100% • Kneeling = 0% • Lifting/Carrying Patients 35 Pounds or Greater = 60% • Lifting or Carrying 0 - 25 lbs Non-Patient = 80% • Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40% • Lifting or Carrying > 75 lbs Non-Patient = 0% • Pushing or Pulling 0 - 25 lbs Non-Patient = 80% • Pushing or Pulling 26 - 75 lbs Non-Patient = 80% • Pushing or Pulling > 75 lbs Non-Patient = 0% • Reaching = 80% • Repetitive Movement Foot/Leg = 0% • Repetitive Movement Hand/Arm = 80% • Running = 0% • Sitting = 80% • Squatting = 80% • Standing = 80% • Walking = 80% • Audible Speech = 80% • Hearing Acuity = 80% • Smelling Acuity = 0% • Taste Discrimination = 0% • Depth Perception = 80% • Distinguish Color = 0% • Seeing - Far = 80% • Seeing - Near = 80% • Bio hazardous Waste = 60% • Biological Hazards - Respiratory = 60% • Biological Hazards - Skin or Ingestion = 60% • Blood and/or Bodily Fluids = 60% • Communicable Diseases and/or Pathogens = 60% • Asbestos = 0% • Cytotoxic Chemicals = 0% • Dust = 0% • Gas/Vapors/Fumes = 60% • Hazardous Chemicals = 60% • Hazardous Medication = 60% • Latex = 60% • Computer Monitor = 100% • Domestic Animals = 0% • Extreme Heat/Cold = 0% • Fire Risk = 0% • Hazardous Noise = 0% • Heating Devices = 0% • Hypoxia = 0% • Laser/High Intensity Lights = 0% • Magnetic Fields = 0% • Moving Mechanical Parts = 0% • Needles/Sharp Objects = 60% • Potential Electric Shock = 0% • Potential for Physical Assault = 40% • Radiation = 0% • Sudden Decompression During Flights = 0% • Unprotected Heights = 0% • Wet or Slippery Surfaces = 40% Shift: Primarily for office workers - not eligible for shift differential Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process. Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net