MD Anderson

Manage and develop institution-wide internal communication programs including writing, editing, strategic planning, and content management for MD Anderson's intranet. | Bachelor's degree in English, Journalism, Public Relations, Communications or related field with 4-6 years of experience in public relations, communications, writing/editing or related field, plus ability to pass a pre-employment skills test. | The Program Manager, Internal Communications, is responsible for managing institution-wide internal communication programs. This includes writing, editorial oversight, adherence to brand standards, and the production of daily news on MD Anderson's intranet. The role involves news and feature writing, editing, analyzing metrics, strategic planning, and logistics for Inside MD Anderson. The position requires a high level of creativity, respect for confidentiality, independent planning and decision-making, and effective problem-solving skills. The ideal candidate will have website experience including writing for websites, and knowledge in metrics. Journalism experience would be beneficial in this position, as well as experience writing for a healthcare organization. Job Specific Competencies Inside.mdanderson.org: • Consult, develop, implement, and manage communication strategies, plans, and content for MD Anderson's intranet to advance organizational goals. • Actively participate in writing, editing, and coordinating daily news as part of the institutional communications team. • Ensure style and brand compliance throughout the intranet and related materials. • Manage backend data within the content management system in coordination with the supervisor. • Ensure consistency and integrity of documents, images, accessibility, and more. • Collaborate daily with team members and customers throughout the institution to edit and maintain online content. Broad Institutional Communications: • Develop, manage, measure, and consult on internal communications projects, including broad coverage of institutional initiatives such as Boot Walk and other community-related efforts. • Consult, develop, implement, and manage communication strategies, plans, and products to advance the communication of institutional goals. • Collaborate with customers and others in Institutional Affairs. Writing, Brand/Editorial Style: • Produce clear, consistent writing and editing in all work products. • Command of Associated Press style and enforcement of MD Anderson brand and style. • Regularly contribute to publications, programs, and services through articles, presentations, videos, scripts, slides, flyers, and other materials. Other duties as assigned. MD Anderson offers our employees: • Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week • Group Dental, Vision, Life, AD&D and Disability coverage • Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals • Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs • Tuition Assistance Program after six months of service • Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans • Employer paid life, AD&D and an illness-related reduced salary pay program • Extensive wellness, recognition, fitness, employee health programs and employee resource groups Education Required: Bachelor's degree in English, Journalism, Public Relations, Communications or related field. Experience Required: Six years of experience public relations, communications, writing/editing or related field. With preferred degree, four years of required experience. May substitute required education degree with additional years of equivalent experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html Additional Information • Requisition ID: 174288 • Employment Status: Full-Time • Employee Status: Regular • Work Week: Days • Minimum Salary: US Dollar (USD) 92,500 • Midpoint Salary: US Dollar (USD) 115,500 • Maximum Salary : US Dollar (USD) 138,500 • FLSA: exempt and not eligible for overtime pay • Fund Type: Hard • Work Location: Remote (within Texas only) • Pivotal Position: Yes • Referral Bonus Available?: Yes • Relocation Assistance Available?: Yes • Science Jobs: No #LI-Remote

Provide professional and supervisory direction of quick service retail operations, manage budgets, ensure customer service and sanitation standards, and oversee staff training and scheduling. | Bachelor's degree in related field or equivalent experience, at least four years supervisory food service experience, ServSafe Food Protection Manager certification within 30 days of hire, and ability to pass pre-employment skills test. | The Food Service Manager in the department of Dining Services at MD Anderson Cancer Center provides professional and supervisory direction of quick service retail operations in Texas Medical Center location. The primary shift for this role will be 9:30am-5pm Monday-Friday, with no weekends or holidays required. Hour of operation are 9:30am-7:30pm, and the food service manager will be required to move to different shifts as operations. The ideal candidate will have experience in quick service, fast food, or multi-unit restaurant management. MD Anderson offers our employees: - Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week - Group Dental, Vision, Life, AD&D and Disability coverage - Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals - Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs - Tuition Assistance Program after six months of service - Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans - Employer paid life, AD&D and an illness-related reduced salary pay program - Extensive wellness, recognition, fitness, employee health programs and employee resource groups. Dining Services offers eight unique dining venues spread across the Texas Medical Center, an exceptional on-sight catering department, and two coffee bars located in The Woodlands and West Houston. We strive to make meaningful experiences with each and every guest that visits one of our locations or attends one of our catered events. Our menus incorporate customizable flavors that highlight our healthy options and showcase our culinary talent in every meal. From homestyle classics to pizza, soups, pop-up specials, grilled favorites, and our recently expanded gluten free/friendly options, we have something for everyone. We feature a bountiful variety of quality healthful snacks and bottled beverages in all of our cafés, coffee shops and convenience stores. The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research, and prevention. Our mission also includes education for undergraduate and graduate students, trainees, professionals, employees, and the public. JOB SPECIFIC COMPETENCIES: Supervisory: Participates in the development of department short- and long-range goals and objectives. Maintains accountability for satisfaction survey results. Participates in preparation of the annual budget. Assists with the formulation and maintenance of policies and procedures for efficient sectional operation. Ensures the efficient utilization of personnel through preparation of job descriptions and fluctuating job schedules, interviewing, employee selection, training, assigning, and evaluating. Participates in weekend/holiday manager-on-duty rotation schedule. Financial: Monitors cash handling practices to assure accuracy and compliance. Initiates unscheduled cashier audits on a regular basis. Responsible for the monthly financial results of the operation, to include food cost, labor cost and M&O costs, as a percent of the sections generated revenues. Preparation of monthly sales and cost forecasts to assure timely adjustments of labor and food quantities. Monitors timecards midweek to eliminate/minimize overtime by schedule adjustments. Generate variance report at end of month on all sales, costs, and expenses to explain shortfalls and/or overages. Establish and manage waste control procedures to assure efficient use of food and supplies. Accurately cost out any menu items that are suspected of having a rising food cost due to market or seasonal price adjustments. Calculate overall food cost percentage of operation by quarterly compilation of menu mix analysis. Audit portion control procedures through randomly selecting products and testing for adherence to specifications. Maintain merchandising standards at all locations, this includes props, floral, food, food containers, etc. Customer Service/Inventory Management/Safety & Sanitation: Conducts surveys to improve efficiency and service and implements changes indicated by these studies. Monitors customer service levels and takes actions necessary to progressively improve. Coordinates menu planning with the appropriate production unit to ensure the quality and quantity of food items to be served. Supervises inventories of sectional supplies and equipment, as well as the operation and maintenance of the equipment. Administers and monitors strict & thorough training program for all employees upon hiring. Ensures strict adherence to excellent sanitation practices in their section. EDUCATION: Required: Bachelor's Degree Hotel or Restaurant Management, Institutional Management, Foods and Nutrition or related field. WORK EXPERIENCE: Required: At least four years of supervisory experience in administrative food service. May substitute required education degree with additional years of equivalent experience on a one-to-one basis. Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience. Preferred: Required experience in a quick service, fast food, or multi-unit restaurant management is preferred. LICENSES AND CERTIFICATIONS: Required: ServSafe Food Protection Manager within 30 days of hire. OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html Additional Information • Requisition ID: 176661 • Employment Status: Full-Time • Employee Status: Regular • Work Week: Days • Minimum Salary: US Dollar (USD) 68,500 • Midpoint Salary: US Dollar (USD) 85,500 • Maximum Salary : US Dollar (USD) 102,500 • FLSA: exempt and not eligible for overtime pay • Fund Type: Hard • Work Location: Onsite • Pivotal Position: Yes • Referral Bonus Available?: No • Relocation Assistance Available?: No #LI-Onsite

Provide administrative leadership for academic and research divisions, oversee faculty support, compliance, strategic initiatives, and coordinate educational programs within a hybrid onsite/remote environment. | Master's degree in business or healthcare administration, minimum 7 years progressive leadership in academic medical centers, experience with diagnostic imaging programs, grants management, research administration, and physician practice management. | The mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public. The primary purpose of the Division Administrator position is to direct and oversee various divisional and departmental administrative activities related to academia and professional services. At the division level this position will administratively oversee all divisional academic strategies in conjunction with the VP Diagnostic Operations and at the direction of the DI Executive Staff (DIES), The Education Functional Committee, The Faculty Functional Committee, and the Research Functional Committee. The position will directly oversee clinical and translational research, and the non-clinical operations components of the Center for Advanced Biomedical Imaging (CABI). The position will have administrative oversight over and provide support for Departmental activities such as faculty support, professional practice management, research and educational programs. The incumbent will demonstrate and utilize independent situation analysis and precise decision-making skills. KEY FUNCTIONS Strategy, Quality & Programs 1. Provides administrative leadership for the academic components of the division in implementing the strategic initiatives related to the components. 2. Strategize with the Division Head, the VP Diagnostic Operations, the Academic Chairs and the Deputy Division Head for Research to develop plans for divisional growth, as it relates to academic and research components, for new technology, program differentiation and management, and ongoing administrative programs that will enhance faculty and staff motivation, growth. 3. Provides oversight for ensuring strategies for process improvement initiatives are implemented in a timely fashion across the academic departments and research operations. 4. Oversees initiatives for the Service, Quality, and Safety Culture of the academic departments and programs in the division including collaboration with faculty and staff leaders to ensure adherence and commitment to improving patient and staff safety, engagement and service excellence. 5. Oversees the metric development and improvement for the professional services and the academic programs in the division. 6. Oversees the integration and utilization of professional and academic data from various data sources to implement process improvements. 7. Oversees and leads the academic and research department leaders on activities associated with ensuring compliance with institutional and divisional accreditation standards. 8. Oversees the maintenance of the emergency preparedness plan and environmental and safety manual for the professional and academic components of the Division. Coordinates with other emergency preparedness officers, communication, monitoring and implementation of the division's emergency plan. 9. Develops and fosters business, professional and academic relationships with division and departmental managers to support operational projects across disciplines and departments. 10. Performs other duties as assigned. Faculty Support and Relations 1. Coordinates with and provides input to the Department Chairs and Administrators for faculty recruitment by developing staffing plans, validating estimated salary and source of support, space allocation, personnel support and research funding. 2. In Collaboration with the academic department leaders and the divisional promotions and tenure committee, oversees the division's faculty recruitment, credentialing, promotion, and salary administration. Must work closely with the Offices of the Chief Medical Executive, the Chief Academic Officer and the Chief Scientific Officer in coordinating recruitment and maintaining the schedule for evaluations, tenure and promotion. 3. Provides guidance to faculty members regarding issues of concern related to space, financial resources, and HR-related issues and assist them in obtaining required needs. 4. Directs recruitment of selected candidate(s) to include oversight of the implementation of the offer package with regard to space, personnel and financial resources. 5. Oversees department administrators in their development of business plans for faculty positions and programs. 6. Assists Department Chairs and Department Administrators as needed in problem solving patient care issues as they relate to the professional practice. 7. Through Divisional and Departmental channels, informs faculty of current policies and procedures and ensures compliance. 8. Meets with faculty leaders on an individual on-going basis to insure appropriate and open communication channels. Round in faculty work areas and obtain feedback on needs. 9. Oversees that the Division's overall administrative staffing plan and organization, that policies and procedures are in place to maintain well-functioning offices, that all new employees are oriented, and that technology needs are met. 10. Facilitates an advocacy position for the faculty and staff regarding actions necessary to the success of their individual research and/or clinical programs. Administrative 1. Oversees compliance of all faculty, academic departments and sections with institutional human resource policies and procedures, e.g. mandatory trainings, annual TB screenings, licensures, etc. 2. Establish with the VP of Diagnostic Operations, the Division Head, and the DIES standards of performance to meet departmental and divisional needs and institutional core values. 3. Develops, in conjunction with divisional leaders and coordinators, policies and procedures affecting Human Resources/personnel activities, assuring they are consistent with institutional policy and assuring that all relevant divisional employees are informed. Education 1. Ensures the educational components of Diagnostic Imaging are aligned with divisional and departmental strategies and resources. 2. Integrates the division's education strategic action plan with faculty and staff as appropriate. Provides linkages between education, research and faculty functional committees. 3. Coordinates physical resource utilization with department administrators including space planning, inventory and property control as it relates to educational activities. 4. Oversees the consolidation and integration of activities involved with the visitor and trainee programs. EDUCATION Required: Master's degree in business, Hospital/Healthcare Administration or related field. EXPERIENCE Required: Minimum Seven years of progressive leadership experience in an academic medical center. Preferred: 9-12 years of experience in a leadership role in an academic medical center to include direct experience developing, coordinating and promoting diagnostic imaging and image guided interventional programs. Experience with grants and contracts management, research administration, operations management, and physician practice management. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html Additional Information • Requisition ID: 171651 • Employment Status: Full-Time • Employee Status: Regular • Work Week: Days • Minimum Salary: US Dollar (USD) 212,500 • Midpoint Salary: US Dollar (USD) 231,000 • Maximum Salary : US Dollar (USD) 250,000 • FLSA: exempt and not eligible for overtime pay • Fund Type: Hard • Work Location: Hybrid Onsite/Remote • Relocation Assistance Available?: Yes #LI-Hybrid

Manage and resolve complex patient billing inquiries and complaints via multiple communication channels, maintain accurate patient account information, and collaborate with internal teams to ensure timely resolution and collections. | Associate's degree or equivalent experience with at least four years healthcare experience including billing, claims adjustment, and customer service in a call center or medical office environment. | Mission Statement The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public. Summary The PBS Customer Service Specialist is responsible for creating a positive patient experience while interacting with customers regarding patient inquiries in a high-volume call center and/or in person. The Specialist will work to review and resolve patient inquiries, complaints and grievances by phone, via MyChart, via Zoom and in writing in a courteous and professional manner that is both caring and compassionate. This individual maintains positive working relationships with our internal and external customers and vendors. The Specialist will provide details regarding billing inquiries and needed information, such as itemized statements and patient account summaries in our electronic health record (EPIC). Specialists also manage estate and bankruptcy processes for referral to the Office of General Counsel, in addition to referral and review of accounts in bad debt. The Specialist must be able to utilize critical thinking skills to analyze problems and review and resolve billing inquiries and complaints. This individual must be able to multi-task in a fast-paced environment and will need exceptional customer service skills, appropriate phone etiquette and a willingness to serve others. The Specialist will need a working knowledge of healthcare billing (hospital and physician) and the ability to review and explain how claims processed according to the Explanation of Benefits. This individual needs to be comfortable discussing and collecting patient balances. Specialists will need to adhere to all department's policies and procedures. The Specialist will work under the guidance of the Patient Business Center Customer Service Supervisor and will be responsible for timely escalation of patient concerns to the Supervisor for resolution. Key Functions 1. Manages a high volume of complex inquiries in EPIC and resolves concerns within 24-48 hours. 2. Utilizes critical thinking skills not only to make judgements on accounts but also to ensure that patients concerns are addressed fully. 3. Work with Patient Advocacy to address patients' concerns. 4. Address correspondence and MyChart requests and follow up with patients within 24-48 hours 5. Load/ Link insurance information 6. Review accounts during interactions to ensure all demographic information is valid and up to date 7. Review accounts for possible refund due and communicates any refund request to the Credit Resolution Team. 8. Must be able to perform analysis on all accounting systems assuring billing of total charges, verification of payment postings, contractual adjustments and report valid account information. 9. Always Adheres to the ABC's of customer service by adhering to the greetings established for the department. 10. Receives and responds to incoming calls from providers and representatives from insurance companies providing information necessary to expedite claim processing and resolution. 11. Follows up on aged balances identified during each encounter with patients and work towards immediate resolution. 12. Reviews the patients accounts in its entirety to resolve the complete account; undistributed balance, aged balances, refund pending. 13. Must have excellent written and oral communication skills 14. Advises patients of all aged balances and attempt to collect. 15. Maintain all assigned work queues by not lagging beyond 30 days with no follow up activity documented. 16. Completes payment plan request timely and accurately according to the guidelines established by the department. 17. Achieves the annual collection goals established by the department. 18. Work independently and deal effectively with stress as a result of heavy workload and the handling of complex patient inquiries. Education Required: Associate's degree in Business Administration or related field. Education Preferred: Bachelor's degree in Business Administration or related field. Required Experience: Four years of experience in healthcare to include two years' experience billing, governmental regulations and/or claims adjustment. May substitute required education degree with additional years of equivalent experience on a one-to-one basis. Preferred Experience/Skills: Five years of healthcare experience in customer service, experience working in a call center in healthcare related, billing, insurance follow-up, collections, cash posting, credits resolution, or bad debt management in medical or hospital business office setting. Other Requirements: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html Additional Information • Requisition ID: 176729 • Employment Status: Full-Time • Employee Status: Regular • Work Week: Days • Minimum Salary: US Dollar (USD) 53,000 • Midpoint Salary: US Dollar (USD) 66,000 • Maximum Salary : US Dollar (USD) 79,000 • FLSA: non-exempt and eligible for overtime pay • Fund Type: Hard • Work Location: Remote (within Texas only) • Pivotal Position: Yes • Referral Bonus Available?: No • Relocation Assistance Available?: No #LI-Remote

Oversee payroll processing operations, lead payroll system upgrades, ensure compliance with regulations, manage payroll staff, and support strategic payroll initiatives. | Bachelor's degree in business or related field, 7+ years payroll operations experience with 4+ years supervisory experience, preferred CPP certification, and strong knowledge of payroll regulations and systems. | Mission Statement The mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research, and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees, and the public. Job Summary The Payroll Manager serves as a key leader within Payroll Services, responsible for overseeing the day-to-day operations and ensuring the accurate and timely processing of payroll for the institution. This role requires strong accounting expertise, sound judgment, and progressive leadership to manage a high-performing team and drive operational excellence. The incumbent directs and manages the payroll processing staff and schedules, maintains and updates policies and procedures, and ensures compliance with institutional, state, and federal regulations. Core responsibilities include supervising the payroll processing function, coordinating special projects, reviewing and enhancing workflows for efficiency, and supporting strategic initiatives. Additional duties may be assigned as needed to support the evolving needs of the department. Ideal Candidate The ideal candidate is an experienced payroll leader with strong technical expertise and a proven record managing payroll operations in large, complex, multistate organizations. They have led payroll system implementations or upgrades (e.g., PeopleSoft, Workday), guided pay cycle transitions, and bring deep knowledge of payroll regulations, tax compliance, internal controls, and audits. Skilled at cross-functional collaboration with HR, Finance, IT, and vendors, they ensure efficient and compliant operations. A proven people leader, they excel at developing high-performing teams through mentoring, coaching, and succession planning while driving innovation, compliance, and accuracy in payroll services. Job-Specific Competencies Strategic Leadership and Planning • Contributes to the development and execution of long-term payroll strategies that support institutional goals and workforce needs. • Partners with HR, Finance, IT, and other stakeholders to align payroll operations with broader organizational initiatives, including ERP implementation and pay cycle transitions. • Leads change management efforts related to payroll transformations, ensuring clear communication, training, and stakeholder engagement. Risk Management and Internal Controls • Establishes and monitors internal controls to mitigate risk and ensure data integrity, confidentiality, and compliance. • Conducts regular audits and reconciliations to identify discrepancies and implement corrective actions. • Stays current with regulatory changes and industry best practices to proactively adjust payroll processes and policies. Technology and Systems Optimization • Collaborates with IT and system vendors to optimize payroll systems and tools, including automation and reporting capabilities. • Leads system upgrades, integrations, and enhancements to improve efficiency and user experience. • Develops and maintains documentation for system processes, workflows, and configurations. Data Analysis and Reporting • Oversees the preparation and analysis of payroll data to support decision-making and reporting requirements. • Ensures timely and accurate submission of internal and external reports, including tax filings, labor cost analysis, and compliance documentation. • Uses data insights to identify trends, forecast impacts, and recommend process improvements. EDUCATION • Required: Bachelor's Degree Business Administration, Accounting, Finance or related field. • Preferred: Master's Degree WORK EXPERIENCE • Required: 7 years progressive experience in payroll operations with at least four years of supervisory/management experience. • Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience. LICENSES AND CERTIFICATIONS • Preferred: CPP - Certified Payroll Professional Upon Hire OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html Additional Information • Requisition ID: 176604 • Employment Status: Full-Time • Employee Status: Regular • Work Week: Days • Minimum Salary: US Dollar (USD) 123,000 • Midpoint Salary: US Dollar (USD) 154,000 • Maximum Salary : US Dollar (USD) 185,000 • FLSA: exempt and not eligible for overtime pay • Fund Type: Hard • Work Location: Hybrid Onsite/Remote • Pivotal Position: Yes • Referral Bonus Available?: Yes • Relocation Assistance Available?: Yes #LI-Hybrid

Lead utility and system outage planning and execution, manage asset retirement and Maximo integration, provide weekend leadership and emergency response, support commissioning of new facilities, and oversee staff performance and budget compliance. | Bachelor's degree in engineering, construction management, business, healthcare administration or related field, 5 years operations and management of physical plant experience including 3 years supervisory experience, with preferred certifications (PE, CFM) and experience in healthcare or research facility maintenance operations. | Work Schedule: Tuesday - Saturday, Days As part of the scheduled demolition of buildings on the main campus, Facilities Management requires a dedicated leader to ensure all utility and system outages are strategically planned, communicated, and executed with minimal disruption. This role will also coordinate the retirement of physical assets, support the expansion of Maximo for work order and asset tracking, and help maintain operational continuity throughout the JABF demolition and CSB onboarding processes. Key Responsibilities: • Outage Coordination: Lead the planning, communication, and execution of system outages (HVAC, electrical, plumbing, etc.) related to the JABF demolition. Ensure all affected stakeholders are notified and proper safety protocols are in place. • Asset Retirement & Maximo Integration: Manage the decommissioning of equipment and facilities assets. Oversee updates and expansion within Maximo to ensure accurate asset tracking and maintenance planning. • Weekend Leadership & Emergency Response: Provide onsite or on-call facilities leadership on weekends to ensure accountability, quick response to incidents (e.g., leaks, system failures), and adherence to compliance standards. • Support CSB Commissioning: Assist with the onboarding of new equipment, infrastructure systems, and workflows at the Central Services Building (CSB), ensuring seamless integration into ongoing operations. • Training & Staff Development: Deliver training and serve as a consistent support resource for facilities staff. In light of high turnover and a competitive labor market, this role is critical for ensuring continuity and maintaining institutional knowledge. • Operational Consistency: Act as a central point of coordination across maintenance, operations, and engineering teams during transitions to minimize downtime and ensure service continuity. SUMMARY Assists Director with the operations, maintenance, emergency response, alterations, and repair of institutional facilities. JOB SPECIFIC COMPETENCIES Provides efficient and effective maintenance operations support through the following: Provides leadership of assigned teams and ensure key performance measures associated with customer service, expenses, and reliability. Meet or exceed the department goals by ensuring on-time preventive maintenance work order completion, customer requested work order turnaround time and compliance. Ensures that effective project management processes and principles are in place for relevant work flows. Coordinates, monitors, and evaluates process controls including utility system management, scheduling requirements, operations impact, utility outages, and other formatted associated correspondence. Reviews, monitors, and executes necessary outside contracts associated with corrective and preventative maintenance programs for assigned systems and equipment. Accountable for assigned utility systems including but not limited to medical gas, electrical distribution, and ice machines program. Understands and utilizes CMMS system to manage work order systems and analyze data to effectively run the local maintenance operation. Researches, develops, and improves the Patient Care and Prevention Facilities by performing the following: - Study industry operating and planning needs, and techniques. - Produce ideas and concepts to improve operating efficiencies. - Research and stay informed of industry best practices. - Design and develop new operating procedures. - Respond to requests for information from project managers (PCPF and FPDC), facilities staff, and engineers. Manages staff performance and development through: Manages and set expectations for performance of supervisors and other direct reports. Ensures consistent performance management processes are followed and documented for all supervisors and work teams. Assists in establishing objectives, policies, and plans for long-range, as well as short-range and on-going operational matters. Assists in establishing policies, priorities, and schedules. Responsible for meeting with direct reports on a regular basis to ensure actions are in place to address any performance opportunities. Conduct regular meetings to utilize standard Mainsaver reports and scorecards. Responsible for all personnel matters including but not limited to hiring, disciplinary actions, performance evaluations, and team building. Ensures all developmental and institutionally required trainings are completed for assigned staff within departmental deadlines. Ensures execution of the budget and spending targets: Accountability for unit outcomes for safe and reliable utilities and appropriate documentation. Responsible for accountability unit outcomes for regulatory compliance at all levels. Prepares and coordinates Service Level Agreements. Performs other departmental duties to support business operations: The employee is considered as ESSENTIAL PERSONNEL for all emergency related events and agrees to fulfill the responsibilities associated by signing the agreement. Provides leadership and participates in the Emergency Response Ride Out Team, which may require this position to act on behalf of the Emergency Officer and stay onsite until normal business resumes. As a group Leader, this position is expected to regularly carry cell phone to respond to emergency events. This time is not considered on-call and will not be compensated. Other duties as assigned Required Education: Bachelor's degree in engineering, construction management, business, healthcare administration or related field Required Experience: Five years experience in the operations and management of a physical plant in a health care, manufacturing or university setting to include three years of supervisory experience. Successful completion of the LEADing Self Accelerate program may substitute for one year of required supervisory or management experience. Preferred Education: Master's Level Degree Preferred Certification: Registered Professional Engineer (PE) and/or Certified Facility Manager (CFM) designation. Preferred Experience: Three years experience managing daily maintenance operations of a research or healthcare facility. Ability to utilize both a CMMS and BMS program to analyze operational effectiveness and opportunities. Onsite Presence: Is Required This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. Additional Information • Requisition ID: 175440 • Employment Status: Full-Time • Employee Status: Regular • Work Week: Evenings, Weekends • Minimum Salary: US Dollar (USD) 106,500 • Midpoint Salary: US Dollar (USD) 133,000 • Maximum Salary : US Dollar (USD) 159,500 • FLSA: exempt and not eligible for overtime pay • Fund Type: Hard • Work Location: Onsite • Pivotal Position: Yes • Referral Bonus Available?: Yes • Relocation Assistance Available?: Yes • Science Jobs: No #LI-Onsite

Provide patient-facing research support, perform clinical data abstraction from medical records, assist with biospecimen collection and coordination, and ensure compliance with research protocols onsite. | High school diploma required, bachelor's degree in basic science preferred, two years related experience preferred or none with degree, patient interaction experience preferred, and ability to work onsite full-time. | Research Data Coordinator - Lymphoma Observational & Translational Research Group Summary The primary purpose of this position is to provide exceptional patient-facing research care and clinical data abstraction for the Lymphoma Observational & Translational Research (LOTR) program within the Department of Lymphoma and Myeloma. The incumbent is detail-oriented, passionate about clean and quality data, and works successfully with limited oversight while providing detailed lymphoma clinical data abstraction for standard of care research initiatives and is knowledgeable about proper human subject research guidelines. Job Specific Competencies: • Clinical Research Support (45%) • Perform informed consent procedures for minimal risk research protocols in accordance with institutional policies and research guidelines; and provide patients with adequate education to consider enrollment in research studies for which they meet enrollment criteria • Assist patients in completing study questionnaires and other study procedures. • Screen for and identify patients based on protocol eligibility and exclusion criteria. Data Entry (45%) • Gain a very detailed understanding of lymphoma disease, treatments, biomarkers, and clinical prognostics. • Accurately interpret and record disease-specific and outcomes data from clinician notes, patient scans, laboratory values, pathology reports, and other clinical documentation from the EMR into study databases. • Record outcomes of study visits with patients into study databases and complete required documentation for enrolled subjects according to protocol and institutional research guidelines Translational Research Support (10%) • Screen for and identify standard of care biospecimen collections needed for research. • Collect and distribute research biospecimens to appropriate personnel in a timely manner. • Enter order requests within the institutional Electronic Medical Record (EMR) system and ensure research supplies are available to clinical staff for successful collections. • Coordinate with clinical trial teams to assist with sample collection. • Process biospecimen samples in a laboratory setting as needed. Onsite Presence: 100% onsite Education Required - High school diploma or equivalent. Strong preference - Bachelor's degree in a basic science. Experience Required - Two years of related experience. With preferred degree, no experience required. Experience Preferred - Prior experience working with patients or some level of patient interaction for at least 6 months. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html Additional Information • Requisition ID: 176421 • Employment Status: Full-Time • Employee Status: Regular • Work Week: Days • Minimum Salary: US Dollar (USD) 44,000 • Midpoint Salary: US Dollar (USD) 55,000 • Maximum Salary : US Dollar (USD) 66,000 • FLSA: non-exempt and eligible for overtime pay • Fund Type: Soft • Work Location: Onsite • Pivotal Position: No • Referral Bonus Available?: No • Relocation Assistance Available?: No #LI-Onsite