Massachusetts Life Sciences Center

Manage data analytics projects including data generation, strategy development, reporting, and cross-team collaboration to support organizational objectives. | Bachelor's degree or equivalent experience with 3+ years in data analytics, knowledge of program/investment analytics, experience with data visualization and warehousing, and familiarity with tools like Airtable and Salesforce. | GENERAL SUMMARY The Massachusetts Life Sciences Center (MLSC) is an economic development and investment agency with a mission of supporting the growth and development of the life sciences in Massachusetts. The MLSC’s mission is to serve as the hub of the world’s life sciences ecosystem, encourage innovation through investments in good science and business, strengthen and protect Massachusetts’ global leadership position in the life sciences, accelerate the commercialization of promising treatments, therapies, and cures that will improve patient care and create jobs, drive economic development and workforce development. Under the direct supervision of the Chief Financial Officer, the Manager of Data Analytics will be responsible for overseeing projects and strategies related to data at the MLSC. This will include data generation in partnership with program teams, data strategy development, project management, cross-team engagement, programmatic performance metrics and data maintenance/governance. ESSENTIAL JOB FUNCTIONS The ideal candidate has strong analytical, communication, and time management skills, along with being a critical and creative thinker. Specifically, the Manager of Data Analytics will perform the following tasks: • Collaborates with program teams to gather requirements, identify data sources, and deliver data-driven reports and dashboards in support of organization-wide and program-specific objectives. • Develops data storytelling strategies that align with the organization’s mission and vision. • Develops and implements tools and processes for collecting data, ensuring comprehensive datasets while identifying and addressing any missing data points to support impact measurement. • Ensures data accuracy and integrity within the data sources, which may involve confirmation from secondary sources. • Develops and enhances the data warehouse; oversees back-end transaction/data processing. • Identifies, examines, and deciphers trends or patterns. Thinks creatively about how disparate data may be grouped to tell a story. • Presents data findings and impact metrics in clear, engaging visual formats for internal teams and external stakeholders. • Participates in special projects as assigned including preparation of ad hoc analyses, detailed information requests, as well as other fiscal projects and/or tasks including those related to government agencies and legislative offices. • Balances long-term projects with short-term demands with tight deadlines. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES • Bachelor's degree in Computer Science, Information Technology, Statistics, Math, Information Design, Data Visualization, or an equivalent discipline; three years of relevant experience; or an equivalent combination of education and/or experience in a related field. • Foundational knowledge of program/investment analytics principles and practices. • Experience working with relational databases, data modeling, and data warehousing concepts. • Experienced with data visualization tools and techniques. • Experience assessing the relevance and limitations of data-based metrics on evaluating progress toward strategic objectives. • Experience with any of the following is highly desirable: Airtable, NetSuite, Salesforce, SurveyMonkey and SmartSimple. SUPERVISORY RESPONSIBILITY There are no direct supervisory responsibilities with this position at this time; this position will collaborate with all other departments and may also work with interns or co-ops. WORKING CONDITIONS/PHYSICAL DEMANDS • Typical office environment with work frequently done on a monitor or physical paperwork, with telephone, video, and in-person conversations. • Mostly sedentary work, requiring the ability to lift, carry, push, pull or move objects up to 10 pounds. • Work is typically done sitting down and involves frequent keyboard use. SALARY: $90,000 per year

The Program Associate will support the implementation of Education and Workforce Development programs, focusing on internship funding programs. Responsibilities include managing applications, engaging with academic institutions, and attending career fairs to promote internship opportunities. | A Bachelor's degree and a minimum of two years of professional work experience are required. Candidates should possess strong organizational, communication, and interpersonal skills, with experience working with diverse populations. | GENERAL SUMMARY The Educational Partnerships and Workforce Investments Program Associate for the Massachusetts Life Sciences Center (MLSC) is responsible for supporting implementation of Education and Workforce Development programs, with specific focus on the internship funding programs. The Program Associate will report to the Director of Educational Partnerships and Workforce Investments and work closely with all other team members to promote and facilitate access to internships for hundreds of college and high school students across Massachusetts. ESSENTIAL JOB FUNCTIONS* The Program Associate will work collaboratively with the Educational Partnerships and Workforce Investments team to administer multiple funding programs. The Program Associate must possess strong organizational, communication, time management, customer/client service, and attention to detail skills. The Program Associate develops and maintains clear communication of expectations with program applicants and participants, cultivating relationships and ensuring compliance with Agreements. Specifically, the Program Associate will: • Schedule, prepare for, and attend 40+ career fairs, info sessions, and community events annually, most of which are in-person located throughout the state, to share information about the internship programs, both for students and host organizations; • Increase awareness about the MLSC and the internship programs by attending community-based events to share information and network with relevant stakeholders; • Engage with academic institutions to strengthen partnerships and increase participation in the internship programs, with a strategic focus on targeting underrepresented students; • Engage with counterparts at state and regional economic development agencies, cities, and towns; • Meet virtually and in-person with various academic institutions and non-profit organizations. • Manage shared program inboxes by checking emails daily, categorizing/assigning follow-up tasks, and responding to inquiries within 1-2 days; • Screen applications from prospective interns and host organizations via MLSC’s online application portal to determine eligibility, and research companies/confer with colleagues as necessary; • Export program data from the application portal and organize it across multiple spreadsheets to accurately track program participants and deliverables; • Review and prepare internship host organization Agreements (and amendments as needed) for execution, including all attachments, updating tracking sheets accordingly and remitting fully- executed copies via email; • Maintain detailed spreadsheets that track financial data in real-time, in collaboration with the Finance team, and monitor payment statuses for communication purposes; • Analyze data across key metrics and regularly report out to the team and organization as needed; • Track program outcomes and reporting compliance (including outreach as needed to inquire about outstanding reports); • Update academic institution contact lists on an ongoing basis, in preparation for program launches; • Evaluate program effectiveness through the use of online surveys, data analysis and other evaluation tools; • Report metrics on the impact of outreach efforts; and • Other duties as assigned or requested. EDUCATION/EXPERIENCE Bachelor's degree with minimum of two (2) years of professional work experience. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES • Must be able to work in a fast-paced environment with demonstrated ability to simultaneously manage multiple tasks and demands. • Must have excellent verbal (phone and in-person) and written communications skills. • Must have high level of interpersonal skills and an ability to handle sensitive and confidential situations. • Must have experience working with diverse and underrepresented populations. • Must have strong writing, research, and quantitative competencies and skills. • Must be very comfortable creating spreadsheets and using basic functions. • Must be detail-oriented and demonstrate strong organizational skills. • Must have strong time management skills. • Ability to work well both in teams and independently. • Ability to exercise initiative in following through on assignments within stated deadlines. • Able to handle sensitive and confidential situations. • Must have strong computer (PC) skills in word processing, spreadsheets, and presentation software (Microsoft Word, Outlook, Excel, PowerPoint, and Adobe). • Project management experience strongly preferred. • Understanding of the life sciences industry and higher education system in Massachusetts preferred.