Massachusetts Life Sciences Center

Manage social media content, support executive social media presence, contribute to content creation, and oversee editorial calendar for marketing efforts. | Bachelor's degree with 3-4 years of experience, exceptional writing skills, social media content development, and familiarity with CMS and social media tools. | The Content Marketing Manager will support the MLSC’s overall marketing strategy of enhancing the Center’s visibility and storytelling throughout the life sciences ecosystem. This position will manage the editorial calendar to map out when stories, events, announcements, and more should be shared across the Center’s various platforms, creating a more holistic approach. This person will be responsible for delivering high-quality content in multiple forms across social media, in the newsletter, and through targeted messaging. Plus, this position will support the Present and CEO’s LinkedIn account by creating live content and writing in his voice. Additionally, this individual will track metrics across social media, MailChimp, and our website to ensure the MLSC’s efforts are effectively driving traffic and reaching the right audience. The Content Marketing Manager will be a key player in supporting the Center’s overall awareness campaign; in doing so will require spending time externally facing, meeting various high-level stakeholders across the ecosystem. This team member must be creative, an exceptional communicator and writer, exercise sound judgement, and demonstrate consistent and constructive collaboration in all aspects. Responsibilities • Manage social media content – scheduling posts in advance through Hootsuite, live or day of posts showcasing MLSC hosted events, legislator engagements, ribbon cuttings, groundbreakings, staff engaged speaking opportunities, and more • Support the President and CEO’s LinkedIn account by creating more timely posts that illustrates his whereabouts and positions him as a leading voice in the ecosystem • This position will partner closely with the Executive Office of Economic Development and key stakeholders on relevant social media communications and promotion • Content contributor and proofreader to success stories, articles for the newsletter, and targeted messaging • Help build, execute, and manage the editorial calendar for the marketing team • Contribute to developing efficiencies and processes that can maximize output • Support the marketing and communications team with uploading content into MailChimp • Bachelor’s degree and a minimum of 3-4 years of experience • Exceptional written skills • Social media content developer • Fluent in CMS (Wordpress, Hootsuite, Airtable, Mailchimp, LinkedIn, Instagram, and Facebook. • Familiarity with Adobe suites a plus • Familiarity with creating keyword-driven content to drive rankings • Exceptional organizational skills and ability to multitask with competing priorities. • Strong communication skills • Knowledge of life sciences a plus

The Program Associate will support the implementation of Education and Workforce Development programs, focusing on internship funding programs. Responsibilities include managing applications, engaging with academic institutions, and attending career fairs to promote internship opportunities. | A Bachelor's degree and a minimum of two years of professional work experience are required. Candidates should possess strong organizational, communication, and interpersonal skills, with experience working with diverse populations. | GENERAL SUMMARY The Educational Partnerships and Workforce Investments Program Associate for the Massachusetts Life Sciences Center (MLSC) is responsible for supporting implementation of Education and Workforce Development programs, with specific focus on the internship funding programs. The Program Associate will report to the Director of Educational Partnerships and Workforce Investments and work closely with all other team members to promote and facilitate access to internships for hundreds of college and high school students across Massachusetts. ESSENTIAL JOB FUNCTIONS* The Program Associate will work collaboratively with the Educational Partnerships and Workforce Investments team to administer multiple funding programs. The Program Associate must possess strong organizational, communication, time management, customer/client service, and attention to detail skills. The Program Associate develops and maintains clear communication of expectations with program applicants and participants, cultivating relationships and ensuring compliance with Agreements. Specifically, the Program Associate will: • Schedule, prepare for, and attend 40+ career fairs, info sessions, and community events annually, most of which are in-person located throughout the state, to share information about the internship programs, both for students and host organizations; • Increase awareness about the MLSC and the internship programs by attending community-based events to share information and network with relevant stakeholders; • Engage with academic institutions to strengthen partnerships and increase participation in the internship programs, with a strategic focus on targeting underrepresented students; • Engage with counterparts at state and regional economic development agencies, cities, and towns; • Meet virtually and in-person with various academic institutions and non-profit organizations. • Manage shared program inboxes by checking emails daily, categorizing/assigning follow-up tasks, and responding to inquiries within 1-2 days; • Screen applications from prospective interns and host organizations via MLSC’s online application portal to determine eligibility, and research companies/confer with colleagues as necessary; • Export program data from the application portal and organize it across multiple spreadsheets to accurately track program participants and deliverables; • Review and prepare internship host organization Agreements (and amendments as needed) for execution, including all attachments, updating tracking sheets accordingly and remitting fully- executed copies via email; • Maintain detailed spreadsheets that track financial data in real-time, in collaboration with the Finance team, and monitor payment statuses for communication purposes; • Analyze data across key metrics and regularly report out to the team and organization as needed; • Track program outcomes and reporting compliance (including outreach as needed to inquire about outstanding reports); • Update academic institution contact lists on an ongoing basis, in preparation for program launches; • Evaluate program effectiveness through the use of online surveys, data analysis and other evaluation tools; • Report metrics on the impact of outreach efforts; and • Other duties as assigned or requested. EDUCATION/EXPERIENCE Bachelor's degree with minimum of two (2) years of professional work experience. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES • Must be able to work in a fast-paced environment with demonstrated ability to simultaneously manage multiple tasks and demands. • Must have excellent verbal (phone and in-person) and written communications skills. • Must have high level of interpersonal skills and an ability to handle sensitive and confidential situations. • Must have experience working with diverse and underrepresented populations. • Must have strong writing, research, and quantitative competencies and skills. • Must be very comfortable creating spreadsheets and using basic functions. • Must be detail-oriented and demonstrate strong organizational skills. • Must have strong time management skills. • Ability to work well both in teams and independently. • Ability to exercise initiative in following through on assignments within stated deadlines. • Able to handle sensitive and confidential situations. • Must have strong computer (PC) skills in word processing, spreadsheets, and presentation software (Microsoft Word, Outlook, Excel, PowerPoint, and Adobe). • Project management experience strongly preferred. • Understanding of the life sciences industry and higher education system in Massachusetts preferred.