Massachusetts Life Sciences Center

Compensation

Full Description

GENERAL SUMMARY The Educational Partnerships and Workforce Investments Program Associate for the Massachusetts Life Sciences Center (MLSC) is responsible for supporting implementation of Education and Workforce Development programs, with specific focus on the internship funding programs. The Program Associate will report to the Director of Educational Partnerships and Workforce Investments and work closely with all other team members to promote and facilitate access to internships for hundreds of college and high school students across Massachusetts. ESSENTIAL JOB FUNCTIONS* The Program Associate will work collaboratively with the Educational Partnerships and Workforce Investments team to administer multiple funding programs. The Program Associate must possess strong organizational, communication, time management, customer/client service, and attention to detail skills. The Program Associate develops and maintains clear communication of expectations with program applicants and participants, cultivating relationships and ensuring compliance with Agreements. Specifically, the Program Associate will: • Schedule, prepare for, and attend 40+ career fairs, info sessions, and community events annually, most of which are in-person located throughout the state, to share information about the internship programs, both for students and host organizations; • Increase awareness about the MLSC and the internship programs by attending community-based events to share information and network with relevant stakeholders; • Engage with academic institutions to strengthen partnerships and increase participation in the internship programs, with a strategic focus on targeting underrepresented students; • Engage with counterparts at state and regional economic development agencies, cities, and towns; • Meet virtually and in-person with various academic institutions and non-profit organizations. • Manage shared program inboxes by checking emails daily, categorizing/assigning follow-up tasks, and responding to inquiries within 1-2 days; • Screen applications from prospective interns and host organizations via MLSC’s online application portal to determine eligibility, and research companies/confer with colleagues as necessary; • Export program data from the application portal and organize it across multiple spreadsheets to accurately track program participants and deliverables; • Review and prepare internship host organization Agreements (and amendments as needed) for execution, including all attachments, updating tracking sheets accordingly and remitting fully- executed copies via email; • Maintain detailed spreadsheets that track financial data in real-time, in collaboration with the Finance team, and monitor payment statuses for communication purposes; • Analyze data across key metrics and regularly report out to the team and organization as needed; • Track program outcomes and reporting compliance (including outreach as needed to inquire about outstanding reports); • Update academic institution contact lists on an ongoing basis, in preparation for program launches; • Evaluate program effectiveness through the use of online surveys, data analysis and other evaluation tools; • Report metrics on the impact of outreach efforts; and • Other duties as assigned or requested. EDUCATION/EXPERIENCE Bachelor's degree with minimum of two (2) years of professional work experience. PREPARATION, KNOWLEDGE, SKILLS & ABILITIES • Must be able to work in a fast-paced environment with demonstrated ability to simultaneously manage multiple tasks and demands. • Must have excellent verbal (phone and in-person) and written communications skills. • Must have high level of interpersonal skills and an ability to handle sensitive and confidential situations. • Must have experience working with diverse and underrepresented populations. • Must have strong writing, research, and quantitative competencies and skills. • Must be very comfortable creating spreadsheets and using basic functions. • Must be detail-oriented and demonstrate strong organizational skills. • Must have strong time management skills. • Ability to work well both in teams and independently. • Ability to exercise initiative in following through on assignments within stated deadlines. • Able to handle sensitive and confidential situations. • Must have strong computer (PC) skills in word processing, spreadsheets, and presentation software (Microsoft Word, Outlook, Excel, PowerPoint, and Adobe). • Project management experience strongly preferred. • Understanding of the life sciences industry and higher education system in Massachusetts preferred.