Main Sail LLC

Manage Salesforce and Copado environments, oversee deployment pipelines, and ensure system compliance and data integrity. | Requires 4+ years in Salesforce and Copado administration, experience with data backup tools like OwnBackup, and knowledge of change management. | We are looking for an experienced Copado Administrator/Salesforce Administrator to manage Salesforce platform configuration, data management, and DevOps operations. The successful candidate will support deployment pipelines, maintain system integrity, and ensure compliance with state IT governance standards. This role requires a strong understanding of Salesforce administration, Copado DevOps, and data backup and recovery processes using tools such as OwnBackup and Salesforce utilities. This is a Remote support role for the State of Ohio. Key Responsibilities: Copado & DevOps Administration: • Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation. • Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments. • Integrate Git version control and maintain release integrity through proper change management. • Collaborate with developers and analysts to plan and execute release schedules. • Implement and document Change and Configuration Management standards and procedures. • Ensure compliance with state security and audit requirements in all deployment activities. Salesforce System Administration: • Create and manage system changes, configurations, and enhancements to meet agency needs. • Modify Salesforce functionality to improve usability and efficiency. • Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules. • Grant, remove, and maintain user licenses while ensuring minimal disruption to users. • Communicate system updates and enhancements to business users. • Monitor system usage, mentor users, and promote adoption of new features. • Continuously identify and implement improvements to enhance the end-user experience. Data Management & Integration: • Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities. • Maintain data quality standards across all Salesforce objects. • Manage OwnBackup data backup and recovery processes to protect critical data assets. • Perform data seeding using OwnBackup for sandbox and testing environments. • Monitor exception logs and resolve integration and synchronization errors. Reporting & Documentation: • Create and maintain dashboards, reports, and report folders to support business needs. • Document agency processes, data flows, and configuration changes. • Maintain up-to-date release documentation and deployment logs. • Develop and maintain training materials and process documentation for system users. Required Skills & Experience: Skill | Required / Desired: • 4 years experience as a Salesforce System Administrator | Required. • 4 years as Copado Administrator | Required. • 4 years experience in Copado DevOps operations | Desired. • 1 year experience with OwnBackup data backup and recovery | Desired. • 1 year experience with OwnBackup data seeding | Required. • 1 year experience with Change and Configuration Management concepts and procedures | Required. • 1 year experience with Apex code (basic understanding) | Desired. • 1 year experience using Salesforce utilities such as Workbench and Data Loader | Required. • Salesforce Administrator Certification (ADM-201) | Highly Desired. Preferred Qualifications: • Experience working in a state or public-sector IT environment. • Copado Certified Administrator or Copado Certified Consultant certification. • Experience managing multi-org Salesforce environments or shared release pipelines. • Familiarity with Salesforce security, auditing, and governance practices.

Manage and configure Salesforce system including user setup, customization, data import, reporting, and system monitoring to enhance usability and data quality. | 4 years Salesforce System Administrator experience, 2 years Copado Administration, 1 year Ownbackup data seeding, Salesforce utilities experience, and preferably Salesforce Administrator certification. | Salesforce Systems Administrator - Remote Job Description: • Create and manage changes to the system. • Modify/configure the system to increase benefits and usability. • Daily administration and support of Salesforce including but not limited to managing multiple user setup, customization of objects, fields, record types, page layouts and validations. • Manage system changes without interruption to the user. • Grant/ remove and maintain user licenses. • Communicate with users regarding new features, enhancements, and changes to the system. • Monitor usage and mentor users/groups needing assistance. • Continually seek ways to further enhance the end-user experience. • Document company processes and workflows. • Develop process documentation and field maps. • Create new processes and associated reporting. • Import data as appropriate. • Monitor and manage exception logs for back-end system integration with SFDC. • Monitor and improve data quality. • Create and maintain dashboards. • Create and maintain reports including folder maintenance. Required: • Salesforce System Administrator - 4 years. • Copado Administrator - 2 years. • Ownbackup data seeding - 1 year. • Salesforce utilities like Workbench and Dataloader - 1 year. Desired: • Copado DevOps operations - 2 years. • Ownbackup data backup and recovery - 1 year. • Change and Configuration management concepts and procedures - 1 year. • Apex code - 1 year. • Salesforce Administrator certification - Highly desired.

Lead and manage a global analytics program including planning, execution, vendor management, regulatory compliance, and organizational change management. | 8+ years leading IT projects in regulated industries with expertise in data analytics platforms, compliance with FDA/GxP/21 CFR Part 11, vendor management, Agile methodologies, and PMP/CSM certifications preferred. | We are seeking a Sr. IT Project Manager with strong expertise in Data Analytics & Business Intelligence to lead a global analytics program from a project management standpoint. This is a strategic initiative within the healthcare and medical devices industry, with high visibility and impact. This role supports a high-priority global program focused on modernizing enterprise data platforms, enhancing analytics capabilities, and enabling data-driven decision-making across business functions. The program includes the implementation of scalable cloud-based data platforms (e.g., Snowflake, Azure), deployment of advanced BI tools (e.g., Power BI), and alignment with regulatory standards such as FDA, GxP, and 21 CFR Part 11. The Project Manager will be responsible for driving cross-functional collaboration, managing vendor relationships, and ensuring successful delivery through Agile and hybrid methodologies. Key Responsibilities: • Lead the planning and execution of a global analytics program, ensuring business continuity, platform modernization, and compliance with regulatory requirements. • Scrum Leadership: Demonstrated experience facilitating all core Scrum ceremonies: • Daily Stand-ups: Drive team accountability and unblock progress. • Sprint Planning: Collaborate with Product Owners to define sprint goals and prioritize backlog items. • Sprint Reviews: Lead stakeholder-facing demos to showcase deliverables and gather feedback. • Sprint Retrospectives : Facilitate continuous improvement through open team reflection. • Backlog Grooming/Refinement: Ensure backlog items are well-defined, estimated, and ready for development. • Develop detailed project plans and implementation schedules, incorporating PMBOK® standards and stakeholder requirements. • Manage change control processes and oversee overall project execution and risk mitigation. • Serve as the escalation point for project risks and issues, applying structured problem-solving to resolve challenges. • Oversee validation protocols and compliance deliverables in accordance with FDA, GxP, and 21 CFR Part 11. • Collaborate with Data Governance leads, Quality Systems Managers, and analytics platform owners to ensure data integrity, compliance, and business alignment. • Ensure seamless integration between analytics platforms and enterprise systems (e.g., SAP/ERP,MES). • Manage vendor relationships, enforcing SOW/T&M terms, negotiating boundaries, and resolving conflicts between system integrators. • Lead steering committees, executive reporting, RAID log ownership, and cross-vendor governance. • Drive organizational change management (training plans, communications, adoption metrics). • Oversee budget, financial tracking, project sizing, and forecasting. Qualifications, Skills and Experience: Education & Experience: • Bachelor’s degree + 8 years, or Master’s degree + 6 years of related experience. • 8+ years of experience leading IT projects of medium to large size in matrixed environments. • Extensive experience in regulated industries, with strong exposure to validation. Domain Experience: • Data Analytics & Business Intelligence: Proven experience leading projects involving data platforms, analytics tools, and visualization solutions (e.g., Power BI, Snowflake). • Familiarity with data migration strategies (structured/unstructured data, metadata, integrations) • Advanced Analytics & AI/ML: Exposure to projects involving predictive analytics, machine learning models, or AI-driven insights. • Experience in regulated industries, with a strong preference for exposure to medical validation projects. • Expertise in compliance frameworks like FDA, GxP, and 21 CFR Part 11. Skills & Competencies: • Vendor Management: proven experience with third-party vendors/SIs. • Migration & Upgrade Experience: SaaS/cloud transitions, system upgrades, data migration strategies. • Communication & Governance: steering committees, executive reporting, RAID management. • Change & Adoption Management: OCM for upgrades. • Budget & Financial Tracking: cost sizing, forecasting, and financial control. Preferred Certifications: • PMP (Project Management Professional). • CSM / Advanced ScrumMaster. • Expertise in Agile, Waterfall, Hybrid, and DevOps methodologies. Tools Proficiency: • Azure DevOps, ServiceNow, Smartsheets, MS Project, Power BI. Soft Skills: • Hands-on attitude leadership style with an ability to influence and engage teams. • Not a project coordinator who "only" tracks progress and updates reports/deliverables.