Magellan Health

Authorize and review utilization of mental health and substance abuse services, assist with discharge planning, provide member assistance, and monitor care effectiveness. | Requires current relevant licensure, minimum 2 years post-degree healthcare experience in behavioral health or substance abuse settings, and knowledge of utilization management and DSM V. | Description: • Authorizes and reviews utilization of mental health and substance abuse services provided in inpatient and/or outpatient care settings. • Collects and analyzes utilization data. • Assists with discharge planning and care coordination. • Provides member assistance with mental health and substance abuse issues. • Monitors inpatient and/or outpatient level of care services related to mental health and substance abuse treatment to ensure medical necessity and effectiveness. • Provides telephone triage, crisis intervention, and emergency authorizations as assigned. • Develops discharge plans and oversees their implementation in conjunction with providers and facilities. • Provides information to members and providers regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and company policies and procedures. Requirements: • Licensure is required for this position, specifically a current license that meets State, Commonwealth or customer-specific requirements. • One or more of the following licensure is required for this role with necessary degrees: CEAP, LMSW, LCSW, LSW, LPC or RN. • Minimum 2 years experience post degree in healthcare, behavioral health, psychiatric and/or substance abuse health care setting. • Strong organization, time management and communication skills. • Knowledge of utilization management procedures, mental health and substance abuse community resources and providers. • Knowledge and experience in inpatient and/or outpatient setting. • Knowledge of DSM V or most current diagnostic edition. • Ability to analyze specific utilization problems, plan and implement solutions that directly influence quality of care. Benefits: • comprehensive benefits package • health, life, and voluntary benefits • wellness programs

Provide one-to-one peer support for youth with mental health or substance use needs and guide them in developing wellness plans. Maintain accurate documentation and participate in community outreach to engage youth in the peer support program. | Candidates must be self-identified individuals in recovery with lived experience in youth mental health or substance use services and have completed training as a Youth Peer Support Specialist. A reliable vehicle for community travel and strong communication skills are also required. | Work remote from home in the Las Cruces area with extensive community based travel. This position provides non-clinical, evidence-based peer support services, serves as a youth advocate, shares coping skills, and provides recovery information for youth members ages 14 - 21. This position performs a wide range of tasks designed to assist youth members in developing independence through individual recovery planning, wellness self-management, and strengthening resilience to improve personal health outcomes. This position will role model competency in recovery, resiliency, and wellness practices. Direct Peer Support & Recovery Planning: Provide one-to-one peer support for youth with mental health or substance use needs. Guide youth in developing wellness plans using an evidence-based framework. Facilitate use of the 8 Dimensions of Wellness to set whole-health goals. Assist with transitions from inpatient, residential, and alternative care settings to community-based recovery supports. Support youth in building empowerment, self-advocacy, and problem-solving skills and maintaining progress toward recovery through community participation and role modeling wellness. (50%) Administrative Responsibilities: Maintain accurate, timely, and complete documentation to ensure records meet compliance, audit, and reporting requirements. Participate in supervision, training, and ongoing professional development. Travel within the community to meet youth members. (40%) Engagement & Education: Initiate proactive outreach to youth to build engagement and facilitate successful enrollment into the peer support program. Educate providers, internal staff, and youth on resiliency and recovery practices. (10%) Other Job Requirements Responsibilities Self-identified person in recovery with lived experience of youth/young adult mental health or substance use services. Completed training and certification as a Youth Peer Support Specialist. Reliable vehicle and ability to travel in the community. Working knowledge of Microsoft Office Suite and comfort using mobile apps and web-based platforms. Strong interpersonal, verbal, and written communication skills. Ability to document accurately and maintain timely records. Knowledge of local mental health, substance use and community systems, recovery and resiliency principles, wrapround, and tools such as wellness planning and the 8 dimensions of wellness. Experience representing member strengths and needs in clinical or interdisciplinary settings. Ability to analyze complex situations and make independent decisions. Proven ability to work both independently and as part of a team in a fast-paced environment. General Job Information Title Youth Support Navigator - Certified Youth Peer Support Specialist Grade 19 Work Experience - Required Lived Experience With Mental Health/Substance Use Recovery, Peer Specialist Work Experience - Preferred Education - Required GED, High School Education - Preferred Associate, Bachelor's License and Certifications - Required YPSS - Youth Peer Support Specialist - Care Mgmt License and Certifications - Preferred Salary Range Salary Minimum: $37,725 Salary Maximum: $56,595 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911

The Youth Support Navigator provides non-clinical, evidence-based peer support services to youth members aged 14-21, assisting them in developing independence through recovery planning and wellness self-management. Responsibilities include direct peer support, administrative tasks, and proactive outreach to engage youth in the peer support program. | Candidates must be self-identified individuals in recovery with lived experience in youth mental health or substance use services and have completed training as a Youth Peer Support Specialist. A reliable vehicle for community travel and strong communication skills are also required. | Remote work from home in the Albuquerque area or surrounding area. Extensive community based travel. This position provides non-clinical, evidence-based peer support services, serves as a youth advocate, shares coping skills, and provides recovery information for youth members ages 14 - 21. This position performs a wide range of tasks designed to assist youth members in developing independence through individual recovery planning, wellness self-management, and strengthening resilience to improve personal health outcomes. This position will role model competency in recovery, resiliency, and wellness practices. Direct Peer Support & Recovery Planning: Provide one-to-one peer support for youth with mental health or substance use needs. Guide youth in developing wellness plans using an evidence-based framework. Facilitate use of the 8 Dimensions of Wellness to set whole-health goals. Assist with transitions from inpatient, residential, and alternative care settings to community-based recovery supports. Support youth in building empowerment, self-advocacy, and problem-solving skills and maintaining progress toward recovery through community participation and role modeling wellness. (50%) Administrative Responsibilities: Maintain accurate, timely, and complete documentation to ensure records meet compliance, audit, and reporting requirements. Participate in supervision, training, and ongoing professional development. Travel within the community to meet youth members. (40%) Engagement & Education: Initiate proactive outreach to youth to build engagement and facilitate successful enrollment into the peer support program. Educate providers, internal staff, and youth on resiliency and recovery practices. (10%) Other Job Requirements Responsibilities Self-identified person in recovery with lived experience of youth/young adult mental health or substance use services. Completed training and certification as a Youth Peer Support Specialist. Reliable vehicle and ability to travel in the community. Working knowledge of Microsoft Office Suite and comfort using mobile apps and web-based platforms. Strong interpersonal, verbal, and written communication skills. Ability to document accurately and maintain timely records. Knowledge of local mental health, substance use and community systems, recovery and resiliency principles, wrapround, and tools such as wellness planning and the 8 dimensions of wellness. Experience representing member strengths and needs in clinical or interdisciplinary settings. Ability to analyze complex situations and make independent decisions. Proven ability to work both independently and as part of a team in a fast-paced environment. General Job Information Title Youth Support Navigator - Certified Youth Peer Support Specialist Grade 19 Work Experience - Required Lived Experience With Mental Health/Substance Use Recovery, Peer Specialist Work Experience - Preferred Education - Required GED, High School Education - Preferred Associate, Bachelor's License and Certifications - Required YPSS - Youth Peer Support Specialist - Care Mgmt License and Certifications - Preferred Salary Range Salary Minimum: $37,725 Salary Maximum: $56,595 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911

The Network Management Specialist will create and maintain behavioral health provider contracts for Medicaid, Medicare, and Commercial lines of business in New Mexico. This role involves managing contract updates, ensuring compliance with regulations, and collaborating with internal departments to maintain network accuracy. | Candidates should have a minimum of 1 year of experience in a related field and knowledge of NCQA requirements. Strong skills in Microsoft Office, particularly Excel and PowerPoint, are also required. | The Network Contract Specialist will be responsible for creating and maintaining behavioral health provider contracts across the New Mexico territory for Presbyterian Health Plan with Medicaid, Medicare, and Commercial lines of business. This role includes managing provider contracting activities in coordination with the Network team and processing all necessary contract-related updates. Key responsibilities include handling contract changes, Statements of Work, amendments, rate updates, Letters of Direction, and other required modifications. The specialist will also ensure all contract updates are compliant with internal policies and New Mexico-specific regulatory requirements. Strong collaboration with internal departments is essential to maintain network accuracy, provider data integrity, and overall operational efficiency. Detailed tracking and documentation of all contract activities and provider communications are critical components of this role. Support and maintain behavioral health provider contracts for Medicaid, Medicare, and Commercial lines of business across the New Mexico territory Perform provider contracting functions in collaboration with the Network team Process contract-related updates including: Exhibits Contract changes SOS Amendments Rate updates Letters of Direction (LODs) NCQA/CAQH Ensure compliance with internal standards and state-specific requirements Collaborate with internal departments to support network accuracy, provider data integrity, and operational efficiency Maintain thorough documentation and tracking of all contract activity and communications This position is responsible for the support of all activities related to developing and maintaining the physician, practitioner, group, and/or facility, MPPS and organization services delivery system in small to mid-size market defined by membership, number of providers in delivery system, number of business operating units and lines of business. Interacts with all areas of organization to coordinate network management and network administration responsibilities. Assesses network needs, analyzes network composition, and using organization databases, application of regulatory requirements, accreditation entities and other resources, recruits individual, group and/or organizational providers to meet network adequacy standards and assure quality network. Conducts and coordinates contracting and amendment initiatives. Provides issue resolution and complex trouble shooting for providers. Conducts provider education and provider relation activities, providing necessary written materials. Conducts administrative provider site visits and coordinates report development and completion according to contractual requirements or ad hoc requests. Coordinates Public Policy Research Center (PPRC) activities to assure maintenance of current credentialing status, and evaluation and appropriate actions of quality of care issues and complaints against providers. Conducts and manages ongoing audits of provider compliance with Magellan policies and procedures as well as contractual obligations for multiple customers. Develops work plans to address audit requirements. Works with management to draft, clarify and recommend changes to policies which impact network management. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities Knowledge of National Committee for Quality Assurance (NCQA) requirements. Ability to work independently and prioritize activities. Intermediate knowledge of Microsoft Office Suite, specifically Excel. Strong presentations skills using PowerPoint. Minimum of 1 year experience in related position/field. General Job Information Title Network Management Specialist (Contract Specialist) Grade 21 Work Experience - Required Network Work Experience - Preferred Education - Required Education - Preferred Bachelor's License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $45,655 Salary Maximum: $68,485 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911

The Lead Customer Experience Associate serves as a subject matter expert and customer advocate, supporting staff and clients in a healthcare environment. Responsibilities include handling escalated calls, mentoring team members, and ensuring compliance with policies and procedures. | Candidates must have 5+ years of call center or customer service experience, with 2-3 years specifically in a Magellan call center. Healthcare experience is required, along with strong people management skills and the ability to navigate multiple computer applications. | Subject Matter Expert (SME) customer advocate role supporting staff, clients, members, providers. This is a leadership support position providing assistance with all aspects of our programs, policies, and procedures. Responsibilities include handling escalated incoming/outgoing calls and acting as a resource for staff inquiries. Overall expectations are to support the team to provide outstanding service and strive to resolve callers’ needs on the first call. Performance expectations are to meet and exceed customers’ expectations and our quality standards. Additional responsibilities include supporting team members, processes and/or projects. Serves as primary resource to team of customer care associates and supports services to ensure compliance with policies, procedures, and customer requirements. Conducts call evaluations and coaching, providing constructive feedback sessions per department standards. Serves as a subject matter expert (SME) and a member of the Customer Care Leadership Team, when involved in various projects, initiatives and/or meetings. Mentors new staff and coaches staff on improvement plans as well as motivates and encourages team member to excel. Supports a team environment that contributes to a high degree of employee satisfaction and engagement. Supports new hire activities (i.e. “nesting” efforts, participating in new hire training). Reviews and analyzes metrics (daily, weekly, monthly) for staff to ensure compliance, identify trends and implement action plans to address issues. Facilitates aspects of the complaints and grievance process. Supports planning and roll out efforts of new initiatives. Partners with customer care quality department to support service quality improvement programs and employee development, ensuring member and provider satisfaction. Assists in various projects (e.g., Participating or managing User Acceptance Testing (UAT) plans and various health plan initiatives, etc.). Gathers data, reporting and completes initial analysis and trending, as needed. Consults with the Manager and/or Director for complex business decisions. Supports planning and roll out efforts of new initiatives. Ability to identify, share, and implement best practices across this organization. Attends and presents data, addresses issues in customer-facing and team meetings, as needed. Oversees back-office staff to ensure workload is completed timely. Oversees team chats to answer questions, provide resources and ensure appropriate content. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities 5+ years of call center/customer service experience; 2-3 years of Magellan call center experience; healthcare experience is required. Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting personal call handling requirements and daily telephone standards as set forth by management. Must agree to observing service for the purpose of training and quality control. Expert with keyboard functions navigation between multiple computer applications. Must be able to maneuver expertly through various computer platforms while verifying information on all calls. Must possess an attitude of service excellence. Displays sound people management skills. Experience in departmental products and processes. General Job Information Title Lead Customer Experience Associate, Healthcare Grade 20 Work Experience - Required Call Center, Customer Service, Healthcare Work Experience - Preferred Education - Required GED, High School Education - Preferred Associate, Bachelor's License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $41,505 Salary Maximum: $62,255 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911

Provide assistance to members and providers regarding programs, policies, and procedures while handling incoming calls related to eligibility, benefits, claims, and authorization of services. Strive to resolve member and provider needs on the first call while maintaining confidentiality and meeting performance expectations. | 1-2 years of customer service experience is required, with a preference for call center and healthcare experience. Candidates must be flexible with scheduling and comfortable with change in a dynamic customer service environment. | This position is a front-line service position providing assistance to Magellan's members and providers 24 hours a day 7 days a week regarding programs, policies, and procedures. Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations are to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. Performance expectations are to meet or exceed operations production and quality standards. Scheduled work hours are determined based on business need which could include normal business hours, evenings, and weekends. Customer advocate role supporting our members and providers, facilitating care and service. This is a service position providing assistance to Magellan's members, providers, and clients regarding various aspects of our programs, policies, and procedures. Responsibilities include handling incoming/outgoing calls related to healthcare related benefits. Responsibilities also include the administration of intake documentation into the appropriate systems. Overall expectations are to provide outstanding service to internal and external customers and strive to resolve callers’ needs on the first call. Performance expectations are to meet and/or exceed customers’ expectations and our quality standards. Researches, articulately communicates medical information regarding a variety of services including: educating providers on claims, member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality/Protected Health Information (PHI.). Meets key performance indicators and service standards while showing compassion to members and providers per Magellan’s values and mission. Identifies and responds to crisis calls with appropriate resource. Facilitates routine referrals and triage decisions not requiring clinical judgment. Comprehensively assembles and enters patient information into the appropriate delivery system. Demonstrates flexibility in areas such as job duties and schedule to aid in better serving members and help Magellan achieve its business and operational goals. Supports team members and participate in activities to help build a high-performance team. Assumes full responsibility for self-development and career progression; proactively seek and participate in ongoing training sessions (formal and informal). Responsible for staying abreast of operational changes, updating self to ensure accuracy. Assists efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Leads or participates in activities as requested that help improve Care Center performance, quality, and culture. Navigate Magellan’s systems, document customers' comments/information and forwards required information. Responsible for reading and retaining information disseminated through multiple resources, ensuring calls are addressed accurately and appropriately per account information. Other Job Requirements Responsibilities 1- 2 or more years of customer service experience. Must be able to talk and type simultaneously, with attention to detail. Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment. Responsible for meeting monthly individual call center metrics. Must agree to recording and evaluations for training and compliance. Must be proficient with keyboard functions and navigation between multiple computer applications General Job Information Title Customer Experience Associate I, Healthcare Grade 17 Work Experience - Required Customer Service Work Experience - Preferred Call Center, Healthcare Education - Required GED, High School Education - Preferred Associate, Bachelor's License and Certifications - Required License and Certifications - Preferred Salary Range Salary Minimum: $31,175 Salary Maximum: $46,765 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911