$60K - 90K a year
Authorize and review utilization of mental health and substance abuse services, perform clinical reviews, assist with discharge planning, and participate in quality improvement activities.
Requires licensure in behavioral health or nursing, 2+ years post-degree experience in behavioral health or substance abuse settings, and knowledge of utilization management and DSM V.
Description: • Authorize and review utilization of mental health and substance abuse services in inpatient and/or outpatient settings • Collect and analyze utilization data and perform concurrent reviews for inpatient/outpatient care • Assist with discharge planning, develop discharge plans with providers and oversee implementation • Provide telephone triage, crisis intervention and emergency authorizations as assigned • Perform quality clinical reviews, educate and intervene to advance member care • Provide information to members and providers about benefits, community resources, managed care programs, policies and criteria • Interact with Physician Advisors on clinical and authorization questions • Participate in quality improvement activities including data collection, tracking, and analysis • Maintain active workload according to National Care Manager performance standards • Participate in network development, provider recruitment, and advocate for patient treatment needs Requirements: • Licensure required: CEAP, LMSW, LCSW, LSW, LPC or RN (must meet State, Commonwealth or customer-specific requirements) • Associate degree in Nursing or Bachelor's/Master's in Social Work (education required/preferred as listed) • Minimum 2 years post-degree experience in healthcare, behavioral health, psychiatric and/or substance abuse settings • Strong organization, time management and communication skills • Knowledge of utilization management procedures and mental health and substance abuse community resources and providers • Knowledge and experience in inpatient and/or outpatient settings • Knowledge of DSM V or most current diagnostic edition • Ability to analyze utilization problems, plan and implement solutions to influence quality of care Benefits: • May be eligible for short-term incentives • Comprehensive benefits package • Broad range of health, life, voluntary and other benefits and perks • Programs that enhance physical, mental, emotional and financial wellbeing • Professional growth, development, rewards and recognition
This job posting was last updated on 9/5/2025