Lytx, Inc.

Lead proof-of-value engagements for enterprise prospects to accelerate revenue and demonstrate impact. | Requires 5+ years in enterprise account management, consulting, or customer success within SaaS with strong executive presence and ROI modeling skills. | Why Lytx At Lytx, our mission is to help make roadways safer through innovative video safety and telematics technology. Our Enterprise Trial Success team plays a critical role in bringing that mission to life by helping prospective customers experience measurable impact during their evaluation journey. The Senior Enterprise Trial Success Manager (TSM) is a strategic partner to Enterprise Sales, responsible for designing and leading high-impact proof-of-value engagements that accelerate revenue and differentiate Lytx in competitive environments. This role goes beyond project management. You will act as a business consultant, value storyteller, and cross-functional leader—ensuring enterprise prospects clearly see and quantify the operational, safety, and financial outcomes Lytx delivers. What You’ll Do Strategic Trial Design & Win Strategy Partner with Enterprise Sales to develop customized trial strategies aligned to customer business objectives, competitive landscape, and deal strategy. Define clear success criteria tied to executive-level outcomes and ROI. Align trial plans to MEDDPICC and broader enterprise sales motions. Executive Engagement & Influence Build strong relationships across safety, operations, IT, and executive stakeholders. Facilitate executive business reviews and value presentations that articulate measurable impact. Support the development of compelling business cases that advance procurement and budget approval. Data-Driven Value Storytelling Translate trial analytics into clear, outcome-based narratives. Quantify safety improvements, operational efficiencies, and risk reduction. Deliver presentations that elevate Lytx from vendor to long-term strategic partner. Cross-Functional Leadership Lead coordination across Sales, Key Accounts, Product, Implementation, and Operations to ensure trial success. Anticipate risks and proactively remove barriers to maintain deal momentum. Balance strategic ownership with strong execution discipline. Expansion & Long-Term Growth Identify opportunities for broader solution adoption during the evaluation phase. Partner with Key Account teams to position long-term growth and expansion. Provide field insights to Product and GTM leadership to inform strategy. Continuous Improvement Contribute to refining trial methodologies, playbooks, and enablement assets. Share competitive intelligence and market feedback to strengthen win strategy. What Success Looks Like Independently lead complex enterprise trials in competitive environments. Influence multi-stakeholder buying committees. Deliver executive-level value presentations that directly support deal progression. Contribute to improved trial-to-close conversion rates. Be recognized as a trusted strategic advisor to Sales and customers alike. What You’ll Bring 5+ years of experience in enterprise account management, strategic consulting, customer success, or solution consulting within a SaaS environment. Proven success supporting complex sales cycles (enterprise-level ACV preferred). Strong executive presence and ability to influence VP and C-level stakeholders. Experience building ROI models or translating data into business impact narratives. Demonstrated ability to navigate competitive evaluations. Strong organizational discipline and ability to manage multiple high-visibility engagements simultaneously. Excellent written and verbal communication skills. Ability to travel up to 20%. Experience in fleet, transportation, safety, or related industries is highly preferred. Why This Role Matters The Senior Enterprise TSM is a key driver of revenue growth at Lytx. By ensuring enterprise customers experience measurable impact during evaluation, you help convert trials into long-term partnerships that improve safety outcomes at scale. If you thrive at the intersection of strategy, analytics, relationship-building, and execution—and want your work to directly influence revenue and customer impact—this role is for you. Benefits: Medical, dental and vision insurance Health Savings Account Flexible Spending Accounts Telehealth 401(k) and 401(k) match Life and AD&D insurance Short-Term and Long-Term Disability FTO or PTO Employee Well-Being program 11 paid holidays plus 1 inclusive holiday per year Volunteer Time Off Employee Referral program Education Reimbursement Program Employee Recognition and Appreciation program Additional perk and voluntary benefit programs Salary is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is: $92,000.00 - $116,000.00 You’re driven to succeed and so are we. At Lytx, our mission is to protect a world in motion, and we do it by building technology and partnerships that help keep people safe on the road. The way we work is guided by our shared values: Deliver for the customer, Responsibility in every outcome, Innovate with purpose, Velocity with excellence, and Elevate each other. If you’re looking for meaningful work, a team that challenges and supports you, and the chance to grow your career while making a real impact, we’d love to meet you. Together, we’re helping make roadways safer and saving lives! Lytx, Inc. is proud to be an equal opportunity employer. We’re committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email TA@lytx.com. Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws. Lytx® is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Our unrivaled Driver Safety Program, powered by our best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. We harness the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Our customizable services and programs span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and more than one million drivers worldwide. For more information, visit www.lytx.com, @lytx on X, LinkedIn, our Facebook page or YouTube channel. Private Notice: Please see Lytx’s Global Human Resources Privacy Statement for more information related to Personal Information we process and store related to our applicants.

Manage strategic enterprise accounts to drive expansion, renewals, and cross-sell opportunities while maintaining executive relationships and providing customer feedback to product teams. | 7+ years B2B SaaS sales experience managing multi-million dollar accounts with strong business acumen, communication, negotiation skills, and willingness to travel up to 50%. | Description: • Proactively identify opportunities for expansion, upgrade, cross-sell, and renewal opportunities aligned to customer goals • Build and maintain executive-level relationships with key stakeholders • Serve as the primary point of contact for strategic accounts • Provide customer feedback to influence product development and innovation • Create proposals and negotiate contract renewals with migration plans to new technology • Track account health, usage metrics, and ROI to ensure value delivery Requirements: • 7+ years of B2B sales within a SaaS environment or relevant industry • Proven track record of managing multi-million dollar accounts and driving revenue growth • Strong business acumen with the ability to understand complex customer environments • Exceptional communication, negotiation, and presentation skills • Experience in telematics industry or related SaaS solutions including applications in commercial transportation is a plus • Ability to travel (up to 50%) Benefits: • Health insurance • Retirement plans • Flexible work arrangements

Manage client lifecycle from onboarding through renewal, drive adoption and retention, act as trusted advisor, deliver customized success plans, and collaborate cross-functionally to ensure client satisfaction and growth. | 3-5 years in account management or customer success in SaaS or commercial products, strong client relationship and communication skills, experience with data analytics tools, ability to present to executives, and preferably industry knowledge in managed services or fleet. | Why Lytx: At Lytx we are passionate about our work and inspired to help make our roadways safer. Serving as the main point of contact for Lytx clients, the Client Success Manager (CSM) is responsible for managing assigned Clients throughout the client lifecycle, from deployment through renewal.The CSM works closely with our Client to understand their business and safety objectives, then designs a program solution that best meets their needs.The CSM will educate the client on best practices, as well as focus on change management and user adoption.This role is best suited for someone who thrives in a fast-paced environment, loves building relationships, helping others and solving problems, while working cross-functionally to ensure program success. This position plays a crucial role in ensuring our Customers are happy and stay a long-term partner who implements our products across their entire fleet. You’ll Get To: Own a dedicated portfolio of Lytx clients with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction Align with each client’s desired business outcomes, enable features based on their existing use cases, and work with them throughout their customer journey to expand Lytx features addressing additional use cases ensuring client’s return on investment Develop and execute a customized Success Plan to meet Clients’ safety program objectives Onboard and train new clients on the platform, use cases, and best practices for running an effective safety telematics program with Lytx Act as the main point of contact for the Client from onboarding and deployment through renewal and liaise where needed with cross-functional teams Act as a trusted advisor and business consultant with technical expertise to drive client results Design and configure the Lytx platform to meet the unique needs of the client to solve their business problems Act as a subject matter expert and consult on topics including change management, communication strategy, risk management, coaching techniques and more Serve as the voice of the customer by advocating for their needs to cross-functional partners such as product, technical support, implementations and orders Proactively identify risks to achieving value realization based on established success plans and work closely with client to mitigate risk Conduct quarterly cadence reviews with each client to align on value realization, business priorities for quarter/year, and provide thought leadership specific to each client’s evolving business needs Present program data analytics highlighting program performance and financial metrics to executive level clients Provide day-to-day support to client Safety Leaders Partner with Account Team on expansion opportunities and renewal efforts Serve as a point of escalation for Client issues and work to mitigate churn Assist in managing or leading special projects as desired Other duties assigned What You’ll Need: Bachelor’s degree, or equivalent years of Customer Success experience desired 3 – 5 years experience in an account management role within a fast-paced, commercial products or SaaS environment Customer-first mentality and talent for building strong relationships with clients and colleagues Strategic problem-solving and critical-thinking skills Experience partnering with customers to define and achieve business outcomes Apply high emotional intelligence (EQ) to develop relationships at all levels within your assigned portfolio Aptitude for metrics and advanced skills with Microsoft Suite including Excel, PowerPoint, Word; experience with Tableau, Power BI and reporting suites strongly preferred Ability to translate various data points into a compelling business story to drive client action Ability to effectively present, via Zoom or in-person, key performance metrics to executive level clients Demonstrated success in organization and project management Excellent written and verbal communication skills, particularly strong persuasion and negotiation skills Ability to learn technical products quickly and work effectively with both technical and non-technical teams Experience with CRM, CSS, and LMS systems such as Salesforce, Totango, and Skilljar Experience with managed services, trucking, and fleet industry is highly preferred Ability to travel up to 10% ____________ Lytx is powered by cutting-edge technology and Happy People. You want to use your powers for good, and that’s exactly what we do at Lytx. Our team is made up of hungry, humble, and capable people who are making a difference every day with technology that helps save lives each year. Lytx, Inc. is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet. Innovation Lives Here You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference. Together, we help save lives on our roadways. Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices. Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet. Lytx® is a leading provider of video telematics, analytics, safety and productivity solutions for commercial and public sector fleets. Our unrivaled Driver Safety Program, powered by our best-in-class DriveCam® Event Recorder, is proven to help save lives and reduce risk. We harness the power of video to help clients see what happened in the past, manage their operations more efficiently in the present and improve driver behavior to change the future. Our customizable services and programs span driver safety, risk detection, fleet tracking, compliance and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and more than one million drivers worldwide. For more information, visit www.lytx.com, @lytx on Twitter, LinkedIn, our Facebook page or YouTube channel. Privacy Notice: If you are a California resident: We collect, use, disclose, and retain personal information in accordance with our Privacy Policy. Lytx does not sell or share (as defined in the California Consumer Privacy Act of 2018, as amended) your personal information.