Lutheran Community Services Northwest

Supporting quality assurance, conducting site visits, and assisting with program operations for EFMP Respite Care. | Minimum of a Bachelor's in related field, 2+ years in Special Education or Early Childhood Education, administrative experience, valid driver's license, and transportation. | Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope. About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind • A 37.5 per hour work week to ensure work/life balance • Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy • Employer-paid short- and long-term disability insurance • Life insurance coverage at no cost to you • Up to 2 weeks of vacation in your first year (based on hours worked) • Up to 2 weeks of sick leave (based on hours worked) • 12 paid agency recognized holidays • 2 floating holidays to use your way • 403(b) retirement plan with employer matching (eligibility applies) • Access to our Employee Assistance Program (EAP) for you and your family • Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: The primary purpose of this position is to assist and support quality and compliance to the EFMP Respite Care program contracts for the US Navy and Department of the Air Force, in partnership with Child Care Aware of America.  Responsibilities include completing monitoring visits of providers serving in the program (service area visits include Kitsap, Skagit, Snohomish, Whidbey Island, King, Pierce, Mason, Jefferson, Spokane), offering technical support to providers and families in service areas.  Office support duties include preparing, verifying and submitting monthly attendance of providers for payment; accurate record keeping of hours used by families; actively conducting quality assurance checks; and preparing provider and family files, file maintenance, reference checks, and data recording. Working with the Program Supervisor and Program Director to meet overall program goals and objectives. The ideal candidate may be based in Kitsap County, Whidbey Island (Island County), Snohomish County, or Skagit County. The position is in-office in Kitsap County unless the candidate lives in one of the other counties. • Conduct Monitoring Site Visits of providers in the program’s service area, especially Whidbey Island and Snohomish County. • Collects, prepares and submits required paperwork for respite providers to Child Care Aware of America. • Conducts Quality Assurance checks on all areas of the program to ensure program is consistent in compliance to standards as set forth by Child Care Aware of America. • Assist in conducting compliance checks on files for providers and families to ensure that each file is in line with contract standards regarding forms, monitoring site visits, initial home visits, enhanced referrals, recertifications, background checks, and training deadlines. • Assist in assurance that family binders are ready to be distributed to new families in the program. Put together any update requirements for distribution for existing family binders. • Assist with in-take procedure for new providers in the program • Assist in training sessions for provider’s annual requirements • Inputs required data from enrolling families and providers and matched families and providers, keeping data recording in compliance with contract requirements. • Conducts new Provider Orientations, giving potential providers key information, training and knowledge about the program to make an informed decision about becoming an EFMP Respite Provider • Submit to Child Care Aware of America required paperwork for: verification of provider work time, enrollment of new families and providers according to timelines • Support general EFMP Respite program office operations • Other established program operations as assigned  HOW YOU WILL BE A GREAT FIT: • Minimum of a Bachelor of Arts/Sciences in Special Needs Education, Early Childhood Education or related field • Minimum 2 years of experience in Special Education or Early Childhood Education field and experience in training adults • Minimum 2 years of experience in Administrative Services • Able to obtain a cleared: FBI fingerprint clearance, Child Abuse Registry Check, and Sex Offender Registry Check and references. Must be able to obtain a Military Base Pass (with assistance from program supervisor). • Must have a valid driver’s license, proof of auto insurance and access to reliable transportation Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community. We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team. Only those selected for an interview will be contacted. LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.

Supporting quality assurance, conducting site visits, and maintaining compliance for a respite care program. | Bachelor's degree in a related field, 2+ years in education or training, administrative experience, and valid driver's license. | Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope. About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: The primary purpose of this position is to assist and support quality and compliance to the EFMP Respite Care program contracts for the US Navy and Department of the Air Force, in partnership with Child Care Aware of America. Responsibilities include completing monitoring visits of providers serving in the program (service area visits include Kitsap, Skagit, Snohomish, Whidbey Island, King, Pierce, Mason, Jefferson, Spokane), offering technical support to providers and families in service areas. Office support duties include preparing, verifying and submitting monthly attendance of providers for payment; accurate record keeping of hours used by families; actively conducting quality assurance checks; and preparing provider and family files, file maintenance, reference checks, and data recording. Working with the Program Supervisor and Program Director to meet overall program goals and objectives. The ideal candidate may be based in Kitsap County, Whidbey Island (Island County), Snohomish County, or Skagit County. The position is in-office in Kitsap County unless the candidate lives in one of the other counties. Conduct Monitoring Site Visits of providers in the program’s service area, especially Whidbey Island and Snohomish County. Collects, prepares and submits required paperwork for respite providers to Child Care Aware of America. Conducts Quality Assurance checks on all areas of the program to ensure program is consistent in compliance to standards as set forth by Child Care Aware of America. Assist in conducting compliance checks on files for providers and families to ensure that each file is in line with contract standards regarding forms, monitoring site visits, initial home visits, enhanced referrals, recertifications, background checks, and training deadlines. Assist in assurance that family binders are ready to be distributed to new families in the program. Put together any update requirements for distribution for existing family binders. Assist with in-take procedure for new providers in the program Assist in training sessions for provider’s annual requirements Inputs required data from enrolling families and providers and matched families and providers, keeping data recording in compliance with contract requirements. Conducts new Provider Orientations, giving potential providers key information, training and knowledge about the program to make an informed decision about becoming an EFMP Respite Provider Submit to Child Care Aware of America required paperwork for: verification of provider work time, enrollment of new families and providers according to timelines Support general EFMP Respite program office operations Other established program operations as assigned HOW YOU WILL BE A GREAT FIT: Minimum of a Bachelor of Arts/Sciences in Special Needs Education, Early Childhood Education or related field Minimum 2 years of experience in Special Education or Early Childhood Education field and experience in training adults Minimum 2 years of experience in Administrative Services Able to obtain a cleared: FBI fingerprint clearance, Child Abuse Registry Check, and Sex Offender Registry Check and references. Must be able to obtain a Military Base Pass (with assistance from program supervisor). Must have a valid driver’s license, proof of auto insurance and access to reliable transportation Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community. We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team. Only those selected for an interview will be contacted. LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.

Support clinical users, manage helpdesk tickets, configure EHR system, write and maintain reports, submit state data, and collaborate with teams to improve system efficiencies. | Experience with Electronic Health Records and behavioral healthcare settings, strong communication and critical thinking skills, and residency in OR, WA, or ID. | All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind. • A 37.5 per hour work week to ensure work/life balance • Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy • Employer-paid short- and long-term disability insurance • Life insurance coverage at no cost to you • Up to 2 weeks of vacation in your first year (based on hours worked) • Up to 2 weeks of sick leave (based on hours worked) • 12 paid agency recognized holidays • 2 floating holidays to use your way • 403(b) retirement plan with employer matching (eligibility applies) • Access to our Employee Assistance Program (EAP) for you and your family • Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: The EHR Configuration Specialist (ECS) is responsible for writing and maintaining reports, building and maintaining clinical forms, and resolving helpdesk tickets within the Electronic Health Record. Additional responsibilities include configuring the system to maximize efficiencies, and implementing changes as defined by clinical and business teams. Functions and Responsibilities: • Provide support for clinical users as issues arise • Responsible for managing Credible Help Desk tickets, either by resolving the request or assigning it to the appropriate person • Responsible for configuration of EHR (Credible) as directed • Regularly submit essential State reporting data and communicate errors to clinical teams (including MOTS/ROADS and Washington State reporting) • Write and maintain custom reports to support billing, clinical, and quality improvement operations and performance outcomes • Attend regular reporting meetings to stay current on State requirements • Analyze and interpret complex data sets • Develop and maintain reports and dashboards • Collaborate with cross-functional teams to understand data needs • Perform data validation and quality checks • Implements changes as defined by the Manager or by business leadership teams • Works with data team to enhance system efficiencies • This position works closely with a variety of technical and non-technical staff. Must have the ability to listen carefully, prioritize concerns, and articulate clearly what is realistic and what is not. • Ability to effectively present information and respond to questions from groups of managers, clients, professionals, and the public. Ability to make mistakes, communicate with them, and learn from them. • Critical thinking skills are strongly desired, including willingness to investigate and resolve an issue along with determining root cause and proposing plans for future reduction or prevention. Detail-oriented thinkers with an eye for solutions are ideal. HOW YOU WILL BE A GREAT FIT: • Experience in an Electronic Health Record or electronic database system is required. • Experience in a Behavioral healthcare setting is required • This position works closely with a variety of technical and non-technical staff. Must have the ability to listen carefully, prioritize concerns, and articulate clearly what is realistic and what is not. • Ability to effectively present information and respond to questions from groups of managers, clients, professionals, and the public. Ability to make mistakes, communicate with them, and learn from them. Critical thinking skills are strongly desired, including willingness to investigate and resolve an issue along with determining root cause and proposing plans for future reduction or prevention. Detail-oriented thinkers with an eye for solutions are ideal • Please note that this position requires experience with Electronic Health Records AND that candidates live in our 3-state operating area of OR, WA or ID. Only candidates with EHR experience and that are in our 3-state operating area will be considered** Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.