Lumen

Lead and mentor a cyber defense engineering team to design and implement security controls across application, IAM, and cloud security domains. | 7+ years cybersecurity experience with 3+ years leadership, expertise in security tools and frameworks, and relevant certifications preferred. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role Lumen is seeking a strategic and technically proficient Manager of Cyber Defense Engineering to lead a team of security engineers focused on protecting our enterprise applications, cloud environments, and identity infrastructure. This role will drive the design, implementation, and continuous improvement of security controls across Application Security, IAM, and Cloud Security, ensuring alignment with business goals and regulatory requirements. Location This is a remote position open to candidates based anywhere in the U.S. The Main Responsibilities Leadership & Strategy Lead and mentor a team of cyber defense engineers across multiple security domains. Develop and execute strategic roadmaps for application, IAM, and cloud security initiatives. Collaborate with cross-functional teams including DevOps, IT, and Compliance to embed security into enterprise architecture. Application Security Oversee deployment and tuning of Web Application Firewalls (WAF) and Email Security Gateways. Promote secure coding practices through developer training, code reviews, and integration of security tools in CI/CD pipelines Manage vulnerability scanning and remediation processes for web and mobile applications. Identity & Access Management (IAM) Lead implementation and optimization of Multi-Factor Authentication (MFA) and Single Sign-On (SSO) solutions. Ensure robust identity governance and lifecycle management across hybrid environments. Collaborate with IAM architects to enforce least privilege and role-based access controls. Cloud Security Drive adoption and configuration of Cloud Security Posture Management (CSPM) and Cloud Workload Protection Platforms (CWPP). Implement security controls for SaaS applications, ensuring data protection and compliance. Monitor cloud environments for misconfigurations, threats, and anomalous activity. Operations & Metrics Define and track KPIs and metrics to measure effectiveness of security controls. Respond to security incidents and support forensic investigations as needed. Stay current with emerging threats, technologies, and regulatory changes. What We Look For in a Candidate Bachelor’s degree in Computer Science, Information Security, or related field; Master’s preferred. 7+ years of experience in cybersecurity, with 3+ years in a leadership role Strong expertise in WAF, secure coding, email security, MFA, SSO, CSPM, CWPP, and SaaS security Familiarity with frameworks such as NIST, ISO 27001, and CIS Benchmarks Certifications such as CISSP, CISM, CCSP, or AWS/Azure Security are a plus. Preferred Skills: Experience with tools like Palo Alto Prisma, Wiz, ProofPoint, Azure AD, and CrowdStrike, Cloud Service Providers Excellent communication and stakeholder management skills Ability to thrive in a fast-paced, hybrid cloud environment. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA #GSS #LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340514 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/22/2025

Design, implement, and maintain scalable, secure, automated infrastructure and deployment pipelines while leading DevOps practices and mentoring engineers. | 5-8 years of DevOps experience including leadership, proficiency with CI/CD tools, IaC, container orchestration, cloud platforms, and familiarity with SRE and DevSecOps practices. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Lead DevOps Engineer is responsible for designing, implementing, and maintaining scalable, secure, and automated infrastructure and deployment pipelines. This role ensures adherence to Lumen’s standards for CI/CD, cloud governance, and secure software delivery while driving operational excellence through automation, monitoring, and incident response. The position requires leadership in guiding DevOps practices across teams and mentoring engineers. Location This is a work from home position within the US. The Main Responsibilities 1. CI/CD and Automation •Design and maintain enterprise-grade CI/CD pipelines following Lumen’s secure Software Development Life Cycle (SDLC) and compliance standards. •Implement Infrastructure as Code (IaC) using tools like Terraform and Ansible for consistent, repeatable deployments. •Automate build, test, and deployment processes to improve speed and reliability. 2. Cloud and Infrastructure Management •Manage multi-cloud environments (AWS, Azure, GCP) in alignment with Lumen’s cloud governance policies. •Optimize infrastructure for cost, performance, and security. •Ensure compliance with change management and production deployment standards. 3. Reliability and Monitoring •Establish observability practices (metrics, logging, tracing) and maintain dashboards for system health. •Define and enforce error budgets and Service Level Indicators/Service Level Objectives (SLI/SLO) based on Site Reliability Engineering principles. •Lead incident response and on-call rotations, ensuring adherence to Lumen’s incident management and escalation policies. 4. Security and Compliance •Integrate security controls into pipelines (DevSecOps) and enforce vulnerability scanning and remediation. •Ensure compliance with regulatory and internal security standards. 5. Leadership and Collaboration •Mentor junior DevOps engineers and foster a culture of continuous improvement. •Collaborate with software engineering, QA, and operations teams to align DevOps practices with business goals. •Drive adoption of best practices for deployment frequency, change failure rate, and Mean Time to Resolution (MTTR) (DevOps Research and Assessment: DORA metrics). What We Look For in a Candidate o Bachelor’s degree in computer science, DevOps Engineer, or a related field. A master’s degree is preferred.5–8 years of professional experience in DevOps development, including leading teams and managing complex projects. Technical Expertise: oStrong proficiency in CI/CD tools (Jenkins, GitLab CI, Azure DevOps). oExperience with IaC (AWS CloudFormation, Ansible, etc.) and container orchestration (Kubernetes). oKnowledge of cloud platforms (AWS, Azure, GCP). •Leadership: o Proven ability to lead cross-functional teams and mentor engineers. •Industry Standards: oFamiliarity with SRE principles, DORA metrics, and DevSecOps practices. Preferred Qualifications •Certifications: AWS Certified DevOps Engineer, Azure DevOps Expert, or equivalent. •Experience in large-scale enterprise environments Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure Requisition #: 340515 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/20/2025

Develop and implement strategic integrated marketing campaign plans aligned with the company's goals. Manage the end-to-end execution of marketing campaigns, from ideation to optimization. | Bachelor's degree in marketing or related field and 7+ years of experience in marketing campaign management are required. The ideal candidate should have a proven track record in delivering successful marketing campaigns across multiple channels. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role We are looking for a talented and experienced integrated marketing campaign manager to join our team. You will be responsible for planning, executing, and optimizing marketing campaigns that drive awareness, engagement, and conversion. You will work closely with other marketing teams to deliver impactful and integrated digital paid campaigns across multiple channels and regions. The ideal candidate will have a deep understanding of Broad-based & ABM strategy and execution, excellent communication and management skills, and a strong grasp of marketing automation and other technologies used in campaigns. Location This is a work from home position within the U.S. The Main Responsibilities Develop and implement strategic integrated marketing campaign plans aligned with the company's goals and objectives. Manage the end-to-end execution of marketing campaigns, from ideation, creative development, budgeting, testing, launch, measurement, and optimization. Coordinate and collaborate with cross-functional teams, including content, design, web, email, social media, events, PR, sales, product, and revenue enablement, to ensure campaign alignment and effectiveness. Analyze and report on campaign performance, using data and insights to optimize campaign ROI and customer experience. Stay updated on the latest marketing trends, best practices, and tools, and apply them to improve campaign performance and innovation. Manage and collaborate with paid media vendors. What We Look For in a Candidate Bachelor's degree in marketing, business, or related field. 7+ years of experience in marketing campaign management, preferably in the B2B SaaS industry. Proven track record of delivering successful and scalable marketing campaigns across multiple channels and regions. Strong project management, communication, and collaboration skills, with the ability to manage multiple stakeholders and deadlines. Proficient in using marketing tools and platforms, such as CRM, marketing automation, analytics, and reporting. Creative, analytical, and customer-centric mindset, with the ability to generate insights and recommendations from data. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remot #LI-MB1 Requisition #: 340694 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/25/2025

The Software Engineer II will design, develop, code, test, and debug applications or enhancements to existing applications built on Microsoft 365 Power Platform. They will collaborate with an agile team to build technical solutions that meet business and technical requirements. | Candidates should have 1-2 years of professional experience and a Bachelor's Degree or equivalent education. They must possess working knowledge of software development methodologies and experience with various development languages and tools. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Software Developer II will partner in an agile team environment to design, develop, code, test and debug applications or enhancements to existing applications built on Microsoft 365 Power Platform (Power Apps, Power Automate, Power BI), supporting users across the company. Develop solutions across many disciplines and be responsible for explaining solutions and procedures. Apply principles, theories and concepts and use methodologies, tools, documentation processes and test procedures to complete projects. Location This is a work from home position within the US. The Main Responsibilities Partner in an Agile Scrum team environment to be able to design, develop, code, test, debug and support in production new software or enhancements to existing software Work closely with the team to build technical solutions that meet business and technical requirements Collaborate with developers in a fast-moving agile team to define and implement effective and efficient automated tests Documents own work to promote transparency and reuse Build unit tests, debug integration issues and deploy emergency patches as needed Build production-quality enterprise-grade systems that achieve target SLAs for scalability, reliability, and performance on schedule Prioritize and handle multiple concurrent projects and efforts Accountability for successfully completing assignments or tasks; making clear, specific commitments to deliver results What We Look For in a Candidate • 1 – 2+ years of professional experience with Bachelor’s Degree or equivalent education and experience • Working knowledge of software development methodologies, standards and coding best practices • Experience with Applications including but not limited to: Microsoft Office Suite, Microsoft Project, Microsoft SharePoint • Experience with various development languages including but not limited to: C#, SQL Experience with various database management packages including but not limited to: MSSQL, Oracle • Experience with data structuring tools including but not limited to: XSD, XML, JSON Experience with code versioning tools including but not limited to: TFS, Git, SVN • Strong sense of urgency and ability to meet deadlines • Highly motivated, organized, reliable and detail oriented • Quick learner and not afraid to work with new technology • Strong problem-solving, research, time management, written and verbal communication skills Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $66,375 - $88,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $69,694 - $92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $73,013 - $97,350 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340648 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/22/2025

The Lead Software Developer will develop reusable software components and tools while collaborating with stakeholders to design and implement solutions. This role also involves troubleshooting technical issues and mentoring other engineers. | Candidates must have a minimum of 8 years of professional experience with a Bachelor's degree or equivalent, or 6 years with a Master's degree. Expertise in API service development and good engineering practices is essential. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Lead Software Developer understands the software development lifecycle (from coding to support) and understands various automation tools for developing CI/CD pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and application lifecycle management. Passionate about software automation and quality is always a priority. This role will collaborate with key stakeholders across the engineering organization product owners, developers, and testers to design, develop, and implement solutions to deliver amazing user experiences and optimize and automate business and technical processes. This role will have responsibility for translating product vision and turning requirements into reality. Location This is a work from home position within the US. The Main Responsibilities Develop reusable software components and tools. Work under agile principles in a CI/CD environment. Participate in meetings and conferences to gather requirements and discuss architectural decisions, review solutions, dependencies, actions and timelines. Apply a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. Collaborate with other developers, testers, and system engineers to ensure quality product enhancements. Mentor and train other engineers and seek to continually improve processes. Apply a thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. Troubleshoot and resolve technical issues in a test and product environments. Identify, assess, and integrate various open-source technologies and cloud services. What We Look For in a Candidate Minimum Requirements US Citizen on US soil. 8+ years professional experience with a Bachelor's Degree or equivalent education and experience 6+ years professional experience with a Master's Degree or equivalent education and experience 5 years overall professional software development experience. Knowledge on API service development using Rest and graphQL principles and technologies like Java and Spring. Expertise with authentication scenarios: OAuth, SAML, JWT, etc. Experience with good engineering practices (test driven development, continuous integration, Jenkins). Experience with testing frameworks such as JUnit, Playwright, Vitest, etc. Design and operation of databases (SQL and NoSQL). Ability to work in teams and share knowledge with others to foster growth at all levels. Positive attitude towards feedback exchange and working collaboratively in a development environment (code reviews). Experience with team workflows involving tools like Git, Jira and Confluence. Preferred Requirements Experience with Azure tools like AppInsights and Azure AD/Azure B2C identity providers is a plus Knowledge of web design and mark-up language HTML, CSS. Experience in frontend development (Javascript/ Typescript, and frameworks such as VueJS). Certifications in AWS or related technologies are a plus. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LP1 Requisition #: 340391 Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Application Deadline 11/25/2025

The Lead Software Developer will provide production support and incident management, ensuring continuous improvement through root cause analysis. They will also monitor system performance, implement optimization strategies, and collaborate with engineering teams to enhance user experiences. | Candidates must have at least 5 years of professional software development experience, particularly in API development using Java Microservices and Spring Boot. Experience with CI/CD processes, Kubernetes, and various database technologies is also required. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Lead Software Developer understands the software development lifecycle (from coding to support) and understands various automation tools for developing CI/CD pipelines. This role will shape how Lumen combines the latest technologies and services to automate all aspects of software deployment and application lifecycle management. Passionate about software automation and quality is always a priority. This role will collaborate with key stakeholders across the engineering organization product owners, developers, and testers to design, develop, and implement solutions to deliver amazing user experiences and optimize and automate business and technical processes. This role will have responsibility for translating product vision and turning requirements into reality. Location This is a work from home position within the US. The Main Responsibilities Production Support & Incident Management Provide Tier 2/3 support for issues across portal services by troubleshooting and resolving technical issues in test and production environments. Lead root cause analysis and post-mortem processes to ensure continuous improvement. Performance Optimization Monitor system performance and proactively identify bottlenecks or degradation. Implement tuning strategies across application layers, databases, and infrastructure. Drive initiatives to improve latency, throughput, and resource utilization. Monitoring & Observability Design and maintain dashboards, alerts, and metrics using tools like CloudWatch, Grafana, or similar. Ensure comprehensive coverage of system health indicators and business KPIs. Automation & Infrastructure as Code Develop and maintain automation scripts and tools for deployment, scaling, and recovery. Use Terraform, or similar IaC tools to manage AWS resources. Automate routine operational tasks to improve efficiency and reduce human error. Engineering Participate in reliability reviews. Advocate for resilient architecture and fault-tolerant design patterns. Collaboration & Communication Work closely with software engineers, DevOps, and product teams to align reliability goals. Document processes, runbooks, and best practices for knowledge sharing. Provide mentorship and guidance on reliability and operational excellence. Create and maintain detailed technical documentation for software solutions. Stay up to date on the latest software engineering trends and technologies. What We Look For in a Candidate Minimum Requirements US Citizen on US Soil. 5 years overall professional software development experience. Experience in API development using Java Microservices and Spring Boot framework Experience in developing REST APIs using microservice architecture. Experience in using RDBMS like Oracle, MySQL, SQL, and NOSQL. Experience in implementing CI/CD, preferably using GitHub/Jenkins Experience in deploying apps to Kubernetes/Docker Preferred Requirements Experience in developing apps that operate using Confluent Kafka Knowledge of GraphQL Development experience in Python Experience with Agile/SCRUM Methodologies and development practices Certifications in AWS or related technologies is a plus. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LP1 Requisition #: 340535 Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Application Deadline 11/19/2025

Lead schema design and development of high-performance, reliable database-driven applications, modernize legacy systems, and mentor a small team. | 8+ years experience in software engineering with deep expertise in Java, Go, relational and non-relational databases, cloud-native AWS, and containerization technologies. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role We are seeking a Senior Lead Database Engineer with technical expertise to lead schema design and develop high-performance, reliable, and highly available (HA) database-driven applications, while guiding a small team and modernizing legacy systems. This role demands deep knowledge of database internals (relational and non-relational), advanced schema design, and performant development in Java and other languages (Golang, Scala). You will contribute to the architecture of robust database solutions from the ground up, help select optimal technologies, and collaborate with other development teams to contract and implement full systems. With DBA-level skills and AWS cloud-native fluency, you’ll ensure applications meet stringent performance and uptime SLAs. The ideal candidate is a hands-on expert who excels at crafting scalable schemas and building resilient systems. Location This is a work from home position within the US. The Main Responsibilities Schema Design: Architect efficient, scalable schemas for PostgreSQL (e.g., normalized 3NF with covering indexes), balancing read/write performance and HA. Database Selection: Choose databases (e.g., Cassandra, PostgreSQL, AWS Aurora, DynamoDB) by analyzing throughput, latency percentiles, and availability requirements Application Development: Build high-performance, reliable database applications in Java (e.g., Spring Boot with reactive JDBC) and Go (e.g., goroutines with connection pooling), ensuring sub-millisecond query responses and fault tolerance Advanced software engineering using modern software languages and architecture pattern and partner with other dev teams to design, contract, and implement full systems, ensuring database reliability integrates with application logic. Migrate legacy systems to modern, performant databases, redesigning inefficient schemas into HA-ready, high-throughput models with minimal disruption and manage database reliability, performance and HA backup strategies Refine complex queries with tools like PostgreSQL’s EXPLAIN ANALYZE, Oracle’s OEM, targeting minimal I/O and CPU cost Up-to-date knowledge of current trends in software development and cloud native technologies Developing enterprise RESTful web services in REST the latest patterns and developing various data persistence frameworks leveraging SQL, Graph and No SQL solutions as appropriate and maintaining and resolving issues in a highly complex integration architecture Leveraging CI/CD pipelines as part of DevOps platforms to deliver code into test and production and following up with application owners and solution architects to resolve issues as needed Participating in and being a member of a multi-location, global software development team and mentoring others in various technical areas, including business processes implemented in the team's applications and the creation and delivery of designs and solutions in accordance with architectural direction. Engagement in all aspects of the software development life cycle, including requirements review, design, coding, code reviews, testing, deployment, and warranty support. Collaborating with others in the application of principles, theories, concepts and use of software methodologies, tools, documentation processes, security protocols, and test procedures to successfully deliver projects Contributing to design and architecture solutions for telecommunication workflow and order management systems. Assist with evaluation of future state technologies What We Look For in a Candidate Significant software engineering experience using modern languages. Significant experience with integration technologies including REST and GraphQL Services, micro-services patterns, Open API specifications. Understanding of range of enterprise databases including Oracle, SQL Server, Postgres and Graph Databases Ability to write and understand complex SQL queries, relational and non-relational data models Experience with data structuring standards including XML, JSON, and YAML Knowledge of code versioning tools such as Git and GitHub Experience with containerization technologies to include Kubernetes and Docker Effective communication, interpersonal and analytical skills Ability to work in a highly collaborative and empowered environment Self-starter, can-do attitude within a fast-moving business and technical environment Strong problem-solving skills, time management, and oral and written communication skills Demonstrated history of software development roles with expanding responsibilities and corresponding successful deliveries over time 8+ years professional experience with a bachelor’s degree in computer science, Information Systems, or related field, or equivalent education and experience. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure # LI-Remote #LI-LP1 Requisition #: 339880 Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. Application Deadline 11/22/2025

The Senior Lead Marketing Activation Manager will implement and execute strategic initiatives to create deals and drive business growth. This role involves collaborating with sales teams and managing segment-specific programs to achieve business objectives. | Candidates must have a bachelor's degree in marketing or a related field and at least 5 years of experience in marketing with a focus on field activation. Strong organizational, communication, and analytical skills are essential. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Field Activation Manager will play a pivotal role in the marketing team, responsible for implementing and executing strategic initiatives designed to create deals, drive business growth, and support sales activation efforts. This position requires a proactive and relationship-oriented individual who can manage segment-specific programs to achieve business growth in partnership with our sales team. The Main Responsibilities Marketing Funnel Visibility: Monitor and optimize visibility at each stage of the marketing funnel to ensure effective lead nurturing and conversion. Deal Creation: Develop and implement strategies to decrease seller corrupt time and generate new business opportunities. Deal Acceleration: Drive initiatives to expedite the sales cycle and improve conversion rates and deal size. Events: Plan, coordinate, and execute events that generate new deals. Sales Activation: Collaborate with sales teams to update and action on key initiatives in partnership with our enablement team. Feedback Loop: Maintain feedback mechanisms to collect and analyze data from customers and sales teams, refining marketing efforts accordingly. Segment Programs: Design targeted marketing programs for specific market segments to maximize engagement and ROI. What We Look For in a Candidate Minimum Qualifications Bachelor’s degree in marketing, Business Administration, or a related field. 5+ years of experience in marketing, with a focus on field activation or similar roles. Strong organizational and project management skills. Excellent communication and interpersonal skills. Ability to analyze data and performance metrics. Experience in event planning and execution. Creative thinking and problem-solving abilities. Proficiency in current marketing trends and best practices Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote What to Expect Next Requisition #: 340612 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/25/2025

The Manager of Customer Engagement is responsible for developing and optimizing strategies to enhance customer experience and satisfaction. This role involves leading a team to foster relationships, drive loyalty, and ensure service excellence. | Candidates should have a bachelor's degree in a relevant field and at least 5 years of experience in customer service or engagement roles, including 2 years in a leadership position. Strong analytical and communication skills are essential. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Manager of Customer Engagement is responsible for developing, implementing, and optimizing strategies that enhance the overall experience and satisfaction of our customers. This role oversees a team dedicated to fostering meaningful relationships, driving customer loyalty, and ensuring that every interaction reflects our company’s values and commitment to service excellence. The Main Responsibilities •Lead, mentor, and develop the Customer Engagement team to consistently deliver high-quality service and support. •Design and execute customer engagement programs that drive retention, satisfaction, and advocacy. •Analyze customer feedback, behavior, and market trends to identify opportunities for improved engagement and service offerings. •Collaborate with cross-functional teams—including Sales, Marketing, and Product—to align engagement initiatives with business goals. •Oversee the resolution of complex customer issues, ensuring swift and effective solutions. •Develop and monitor key performance indicators (KPIs) related to customer engagement and satisfaction. •Implement best practices for customer communications across channels (phone, email, chat, social media, etc.). •Report regularly to senior leadership on customer insights, program performance, and recommendations for improvement. What We Look For in a Candidate •Bachelor’s degree in Business, Marketing, Communications, or a related field; Master’s degree preferred. •5+ years of experience in customer service, engagement, or related roles, with at least 2 years in a leadership position. •Proven track record of developing successful customer engagement strategies and leading high-performing teams. •Excellent interpersonal, communication, and problem-solving skills. •Strong analytical skills and proficiency with customer relationship management (CRM) systems. •Ability to think strategically and execute tactically in a fast-paced environment. Preferred Skills •Experience with customer journey mapping and data-driven decision-making. •Familiarity with emerging customer engagement technologies and platforms. •Ability to manage multiple projects and priorities effectively. •Strong presentation and stakeholder management abilities. Why Join Us? As the Manager of Customer Engagement, you will play a pivotal role in shaping the customer experience and driving our company’s growth. We offer a dynamic and supportive environment, opportunities for professional development, and the chance to make a lasting impact. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $95,099 - $126,788 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $99,855 - $133,130 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $104,612 - $139,472 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340586 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/21/2025

Lead and manage projects and operations in a hybrid agile environment ensuring alignment with organizational goals, coaching teams, and optimizing processes. | 7+ years project management experience, PMP or similar certification, agile and scrum knowledge, strong communication and analytical skills, proficiency with Jira, and understanding of security compliance standards. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role We are seeking a dynamic and versatile professional to join our team as a Project Management Sr. Lead in the Product & Platform Security organization. This hybrid role combines responsibilities from project management, scrum mastery, business analysis, and day-to-day operations. The ideal candidate will thrive in a cross-functional environment, ensuring project success, optimizing team performance, and supporting operational excellence. Location This is a remote position open to candidates based anywhere in the U.S. The Main Responsibilities Project Management/Scrum Master Duties: Plan, execute, and oversee projects from initiation to completion, ensuring alignment with organizational goals and timelines. Define project scope, objectives, deliverables, and resource requirements. Develop detailed project plans, manage budgets, and monitor progress. Identify and mitigate project risks and issues Coach teams on agile principles, removing impediments to ensure optimal productivity and collaboration. Promote a culture of continuous improvement within the team. Operations Management: Define, support and optimize daily business operations in collaboration with cross-functional teams; including knowledge base strategies Monitor key performance indicators (KPIs) and operational workflows to ensure efficiency and reporting of those KPIs. Implement process improvements and best practices to enhance operational effectiveness with automation and AI enabled capabilities. Conduct process mapping, gap analysis, and propose solutions to improve business operations Strong documentation and experience participating operational reviews with senior leadership Boards. Able to manage multiple priorities in a fast-paced environment and passionate about data integrity, security, and measurable business outcomes. Growth mindset and continuous learning—seeks feedback, adapts quickly, and stays current on business intelligence and artificial intelligence best practices. What We Look For in a Candidate 7+ years of experience in project management, agile/scrum environments, business analysis, or operations. Relevant certifications (e.g., PMP, CSM, CBAP, Lean Six Sigma) highly desirable. Strong knowledge of project management and agile methodologies Excellent analytical, organizational, and problem-solving skills Outstanding communication, facilitation, and interpersonal abilities Proficiency with project management and collaboration tools; Jira required. Understanding of public sector security and compliance requirements (such as FedRAMP and NIST standards). Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA #GSS #LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340617 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/21/2025

Lead and manage the full lifecycle of complex programs and projects, ensuring timely delivery, budget control, resource allocation, and stakeholder communication. | 8+ years project management experience, PMP certification preferred, familiarity with telecommunications transitions, GSA contracts knowledge, and ability to collaborate with internal teams. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Senior Lead Project Manager will develop, plan and manage the full lifecycle of activities for extremely highly complex programs and projects for external and internal customers. Working closely with various functional teams, ensuring program and project status is tracked, monitored, and reported in accordance with the program plan and best practices. The Sr Lead Project Manager will create and improve processes and procedures to enhance proposals and customer engagements for a consistently outstanding customer experience. The Main Responsibilities • Responsible for full lifecycle support (proposal, award, implementation, operations, CCB) of a customer engagement • Responsible for budget and expense control for the project and strategic alignment of a project to corporate objectives. • Accountable for timely project completion and delivery. • Analyzes work plans and schedules. • Responsible for resource requirements/allocation. • Develops methodologies, procedures, and systems to produce financial reporting. • Acts as project/program team leader. • Develops project progress and status reports What We Look For in a Candidate Preferred Qualifications • Bachelor's degree or equivalent education and related experience • 8+ years related experience in project management • Project Management Professional (PMP) Certification desired • Experience/familiarity with small and large telecommunications (data and voice) transitions • Comfortable working with various internal teams (Capture, Proposals, Legal, Contracts, Procurement) • Must have knowledge of GSA contracts (including WITS, Networx) Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: • Benefits • Bonus Structure #LI-Remote Requisition #: 340381 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/15/2025Employment Type: FULL_TIME

Lead technical marketing strategies, create technical content, execute product launches, conduct market research, support sales with training, and collaborate cross-functionally. | 7-10 years in technical marketing or related technical roles with strong networking knowledge, excellent communication, analytical skills, and leadership experience. | **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. • *The Role** We are seeking a highly skilled and detail-oriented SR Lead Technical Marketing Manager to join our core Marketing team at Lumen. This role involves leading technical marketing strategies and supporting the overall product marketing efforts. You will report directly to the Director of Technical Marketing and work closely with other cross-functional teams to ensure the successful delivery of our products to market. This position requires a blend of technical acumen, leadership skills, and business understanding to drive best-in-class marketing initiatives. This role will serve as a key bridge between Solution Engineering, sales, and marketing teams. This role demands deep technical expertise in cloud, data center, and networking technologies—including a solid understanding of networking layers 1, 2, and 3—combined with a strategic approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer-facing teams, and drive initiatives that position our core portfolio as industry-leading with technical buyers and/or influencers. • *The Main Responsibilities** + Develop and Lead Technical Marketing Content: Create and maintain high-impact technical marketing materials such as datasheets, white papers, case studies, and technical presentations. Create and deliver product demonstrations and technical training materials for internal teams and customers. Ensure consistency and discipline throughout technical marketing projects. + Strategize and Execute Product Launches: Plan and oversee the execution of product launches, ensuring all technical marketing materials are prepared and aligned with the product strategy. Collaborate with product management, engineering, and sales teams to gather technical information and translate it into compelling marketing content. + Conduct In-Depth Market Research: Perform competitive analysis and market research to identify trends, opportunities, and threats. Provide insights to inform and refine marketing strategies. Conduct technical benchmarking to clearly communicate our unique differentiators and advantages. + Customer Engagement and Feedback: Develop and maintain strong relationships with key customers and partners to gather feedback and insights that can be used to improve marketing strategies and product offerings. + Technical Training and Support: Provide technical training and support to the sales team and other internal stakeholders to ensure they are well-equipped to communicate the value of our products to customers. Act as an SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in customer meetings as required. + Event Planning and Execution: Lead the planning and execution of technical events, webinars, and trade shows, including the creation of technical presentations and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution. Act as a liaison between technical and non-technical teams to drive clarity and alignment across the marketing process. + Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer validation, market segmentation, and competitive technical analysis to refine marketing strategies. Drive thought leadership to technical audiences through various channels such as webinars, blogs, communities. + Data-Driven Marketing Campaigns: Develop and implement data-driven marketing campaigns to drive product awareness, adoption, and revenue growth. • *What We Look For in a Candidate** + Educational Background: Bachelor’s degree in Business, Marketing, Engineering, or a related field. A Master’s degree is preferred. + Experience: 7-10 years of experience in technical marketing, product marketing, product management, Solution Engineering/architecture, or related technical roles, with a proven track record of creating technical marketing content. + Technical Skills: Strong understanding of technical concepts and the ability to translate them into clear and compelling marketing content. + Strong technical understanding of networking concepts (layers 1 / 2 / 3), protocols, and infrastructure. + Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously. + Communication Skills: Superior written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively, including public speaking skills, with the ability to simplify complex technical concepts for diverse audiences. Ability to create technical detail presentations linking to business outcomes; tailoring across the executive and Individual contributor audience as appropriate. + Analytical Skills: Strong analytical skills, with the ability to interpret market trends and data to inform and shape marketing strategies. + Team Collaboration: Proven ability to work effectively in a cross-functional team environment. Preferred Skills: + Experience working in B2B technology companies, specifically in telecom, cloud, networking, or related fields. + Hands-on experience with networking products and methodologies. • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote #LI-KM2 Requisition #: 340093 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. • *Application Deadline** 11/22/2025 • *About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. • *The Role** We are seeking a highly skilled and detail-oriented SR Lead Technical Marketing Manager to join our core Marketing team at Lumen. This role involves leading technical marketing strategies and supporting the overall product marketing efforts. You will report directly to the Director of Technical Marketing and work closely with other cross-functional teams to ensure the successful delivery of our products to market. This position requires a blend of technical acumen, leadership skills, and business understanding to drive best-in-class marketing initiatives. This role will serve as a key bridge between Solution Engineering, sales, and marketing teams. This role demands deep technical expertise in cloud, data center, and networking technologies—including a solid understanding of networking layers 1, 2, and 3—combined with a strategic approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer-facing teams, and drive initiatives that position our core portfolio as industry-leading with technical buyers and/or influencers. • *The Main Responsibilities** + Develop and Lead Technical Marketing Content: Create and maintain high-impact technical marketing materials such as datasheets, white papers, case studies, and technical presentations. Create and deliver product demonstrations and technical training materials for internal teams and customers. Ensure consistency and discipline throughout technical marketing projects. + Strategize and Execute Product Launches: Plan and oversee the execution of product launches, ensuring all technical marketing materials are prepared and aligned with the product strategy. Collaborate with product management, engineering, and sales teams to gather technical information and translate it into compelling marketing content. + Conduct In-Depth Market Research: Perform competitive analysis and market research to identify trends, opportunities, and threats. Provide insights to inform and refine marketing strategies. Conduct technical benchmarking to clearly communicate our unique differentiators and advantages. + Customer Engagement and Feedback: Develop and maintain strong relationships with key customers and partners to gather feedback and insights that can be used to improve marketing strategies and product offerings. + Technical Training and Support: Provide technical training and support to the sales team and other internal stakeholders to ensure they are well-equipped to communicate the value of our products to customers. Act as an SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in customer meetings as required. + Event Planning and Execution: Lead the planning and execution of technical events, webinars, and trade shows, including the creation of technical presentations and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution. Act as a liaison between technical and non-technical teams to drive clarity and alignment across the marketing process. + Develop Customer Reference Architectures: Define deployment architectures that further technical proof and validation. Support customer validation, market segmentation, and competitive technical analysis to refine marketing strategies. Drive thought leadership to technical audiences through various channels such as webinars, blogs, communities. + Data-Driven Marketing Campaigns: Develop and implement data-driven marketing campaigns to drive product awareness, adoption, and revenue growth. • *What We Look For in a Candidate** + Educational Background: Bachelor’s degree in Business, Marketing, Engineering, or a related field. A Master’s degree is preferred. + Experience: 7-10 years of experience in technical marketing, product marketing, product management, Solution Engineering/architecture, or related technical roles, with a proven track record of creating technical marketing content. + Technical Skills: Strong understanding of technical concepts and the ability to translate them into clear and compelling marketing content. + Strong technical understanding of networking concepts (layers 1 / 2 / 3), protocols, and infrastructure. + Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously. + Communication Skills: Superior written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively, including public speaking skills, with the ability to simplify complex technical concepts for diverse audiences. Ability to create technical detail presentations linking to business outcomes; tailoring across the executive and Individual contributor audience as appropriate. + Analytical Skills: Strong analytical skills, with the ability to interpret market trends and data to inform and shape marketing strategies. + Team Collaboration: Proven ability to work effectively in a cross-functional team environment. Preferred Skills: + Experience working in B2B technology companies, specifically in telecom, cloud, networking, or related fields. + Hands-on experience with networking products and methodologies. • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote #LI-KM2 Requisition #: 340093 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. • *Application Deadline** 11/22/2025

The role involves guiding the design, development, and deployment of scalable software solutions within a cloud-native architecture. The candidate will also manage application modernization efforts and implement user-facing features. | Candidates must have a bachelor's degree or equivalent and at least 7 years of software development experience, particularly in Java, Go, or Python. A solid understanding of networking concepts and DevOps experience is also required. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The ideal candidate will be a key member of the (STEPN) Software, Technology, Engineering, Product & Networking) organization. We are seeking a highly qualified and experienced Senior Lead Software Network Developer to join our fast-paced and innovative team. This role is responsible for guiding the design, development, and deployment of scalable, resilient software solutions within a cloud-native architecture to manage and aggregate Network orchestration. The position involves providing strategic technical direction across the creation and integration of multiple complex systems and Networks, translating business requirements into effective technical designs, and contributing to the evaluation and selection of IT solutions aligned with specific business processes. Local This position is Work From Home available from any US-based location. You must be a US Citizen or Permanent Resident/Green Card for consideration. The Main Responsibilities Design, develop, and maintain enterprise-grade applications using Java (Spring Boot, Spring Cloud), Go, or Python (Django, Flask, FastAPI). Lead application modernization efforts, refactoring monolithic systems into microservices architectures and migrate from legacy platform to AWS. Implement user-facing features and components using modern front-end frameworks, specifically Vue.js. Manage React, Javascript front end with a PHP backend solution Implement RESTful APIs, event-driven architectures, and serverless solutions. Design, build, and maintain CI/CD pipelines using Jenkins, AWS DevOps (X-Ray, CloudWatch, etc.), and Git workflows to automate build, test, and deployment. Utilize Infrastructure as Code (IaC) tools such as Terraform or CloudFormation for provisioning and managing cloud resources. Implement and manage configuration for systems using tools like Ansible, Puppet, or Chef. Integrate security best practices and tooling into the CI/CD pipeline (DevSecOps). Implements highly scalable CI/CD platforms to support high change volumes and fast feedback. Works with Enterprise Architecture, Information Security (InfoSec), Software Delivery, and Quality Assurance to enable the organization to move to the cloud using complete automation. Coordinate and execute release activities, managing dependencies, risks, and schedules across teams. Troubleshoot deployment issues, perform root cause analysis, and facilitate fixes to ensure reliable releases. Maintain release documentation, manage processes, and continuously recommend improvements. Research new technologies that will improve efficiency and effectiveness. What We Look For in a Candidate Required Bachelor’s degree or equivalent in engineering, computer science, or related field, or equivalent experience. 7+ years of software development experience, including expertise in Java, Go, and/or Python. Demonstrable professional experience with JS frameworks for front-end development. Proven experience with Network automation orchestration, ideally with Axon Orchestrator or an equivalent. Solid understanding of networking concepts (VPC, subnets, routing, security groups, load balancing). 3+ years of hands-on DevOps, network and cloud infrastructure experience. Preferred Strong understanding of system engineering principles, infrastructure design, and software development lifecycle methodologies. Expert level experience with Kubernetes orchestration and Docker containerization. Experience in the following Implementing and advocating for DevSecOps practices. Infrastructure-based technologies (Load balancers, SSL, API Gateways, DNS, etc.). Monitoring & Logging via Prometheus, Grafana, ELK Stack. Complementary: Experience in API architecture and design best practices. Complementary: Working knowledge of service provider networking concepts and technologies (e.g., Service Mesh). Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340521 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/02/2025

Lead and manage full lifecycle of complex projects ensuring timely delivery, budget control, resource allocation, and continuous process improvement. | 8+ years project management experience, PMP certification desired, ability to obtain suitability clearance, familiarity with telecom transitions, and collaboration with internal teams. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Sr Lead Project Manager will develop, plan and manage the full lifecycle of activities for extremely highly complex programs and projects for external and internal customers. Working closely with various functional teams, ensuring program and project status is tracked, monitored, and reported in accordance with the program plan and best practices. The Sr Lead Project Manager will create and improve processes and procedures to enhance proposals and customer engagements for a consistently outstanding customer experience.. The Main Responsibilities • Responsible for full lifecycle support (proposal, award, implementation, operations, CCB) of a customer engagement. • Responsible for budget and expense control for the project and strategic alignment of a project to corporate objectives. • Accountable for timely project completion and delivery. • Analyzes work plans and schedules. • Responsible for resource requirements/allocation. • Develops methodologies, procedures, and systems to produce financial reporting. • Acts as project/program team leader, fostering collaboration and continuous improvement across technical, business, and customer teams. • Develops project progress and status reports for executive and customer stakeholders. • Leads process documentation, audit readiness, and sustainment activities, ensuring all service changes are accurately recorded and compliant. • Facilitates change control, including decision matrix development and CCB review for high-impact changes. • Solicits and incorporates customer feedback for ongoing process improvement. What We Look For in a Candidate Preferred Qualifications • Must be able to obtain and sustain Suitability clearance. • Bachelor’s degree or equivalent education and related experience. • 8+ years related experience in project management. • Project Management Professional (PMP) Certification desired. • Experience/familiarity with small and large telecommunications (data and voice) transitions. • Comfortable working with various internal teams (Capture, Proposals, Legal, Contracts, Procurement). • Knowledge of Department of Interior (DOI) contacts. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote What to Expect Next Requisition #: 340601 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/16/2025

Lead and manage complex, large-scale project implementations ensuring timely delivery, resource coordination, risk management, and customer satisfaction. | Bachelor's degree, 5+ years project management experience, PMP or PRINCE2 certification preferred, and implementation experience with specific telecom/network technologies. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a “Special”. Responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards. The Main Responsibilities Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle Accountable for timely project completion and delivery. Analyzes work plans and schedules and develops project progress and status reports (including executive status updates) Responsible for resource requirements/allocation. Coordinate and facilitate project meetings. Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time. Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management. Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes. Acts as project team leader & accountable for successful overall project completion Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects. Ensure adherence to project related policies and processes Reiterate scope, roles/responsibilities and schedule on a regular basis and provide team members a single point of contact for all project issues Employs judgment to make business decisions about things that will impact the project, customer or company and has the authority to stop activities from proceeding when continuing to move forward would have a negative impact Responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines. Negotiates due dates based on resource/network availability to maintain Lumen’s profitability and to meet customer requirements. Acts as customer facing single point of contact during the life of the project. Often dedicated to strategic global customers for repeat business. Identifies additional sales opportunities and engages Sales organization as appropriate. Performance in part, is measured based on customer surveys completed upon delivery of services. Understands project goals and objectives as it relates to customer’s business strategies and long-term needs. Deliverables include project assessment, team formation, schedule preparation, status/jeopardy reports, risk analysis, project status reports, and post implementation analysis. Acts as mentor and team leader to other teammates What We Look For in a Candidate Minimum: Bachelor’s Degree and/or 5+ years of related experience Implementation experience with multiple of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki. Preferred: Implementation experience with more than one of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, SD WAN, Managed Enterprise Services, Meraki, etc. Experience leading multiple complex projects in the technology industry Project Management Professional or PRINCE2 Certification 6+ years in project management experience Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI $91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-DM1 Requisition #: 338582 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/21/2025

Lead vision, strategy, and execution of Lumen's digital engagement platform, API ecosystem, and edge product portfolio to enhance customer experience and business growth. | 15+ years product management experience with 5+ years senior leadership in API platforms or developer products in telecom, cloud, or SaaS, plus deep technical knowledge of API technologies and strong business acumen. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role We are seeking a Vice President of Product Management – Digital Experience & Platform to lead the vision, strategy, and execution of Lumen’s digital engagement platform — the cornerstone for how our customers explore, learn, buy, deploy, and operate Lumen’s portfolio of digital network services. This leader will drive an integrated digital strategy that spans customer experience, platform enablement, APIs, and edge products — ensuring Lumen delivers a frictionless, intelligent, and connected digital journey across every touchpoint. In this role, you will oversee product leadership for: Lumen’s Digital Platform and Portal: The unified digital front door through which customers engage with Lumen products and services. API Strategy (Internal and External): The foundational layer enabling automation, partner integration, and marketplace distribution. Edge Portfolio: Lumen’s edge offerings, bringing digital compute capabilities and network services together. This is a high-impact leadership position requiring strategic and technical depth, cross-organizational influence, and a strong sense of customer empathy. The ideal candidate blends enterprise platform experience with modern digital product thinking — driving measurable improvements in customer experience, speed to market, and business growth. The Main Responsibilities Digital Platform & Experience • Define and deliver the vision for Lumen’s digital experience, encompassing customer journey, product discovery, purchasing, deployment, and lifecycle operations. • Build and evolve the Lumen digital portal as a unified, data-driven, and self-service interface for customers and partners. • Partner with design, engineering, and marketing to create an intuitive, seamless, and high-performing digital experience that differentiates Lumen in the market. • Establish KPIs and analytics frameworks to measure engagement, conversion, retention, and satisfaction across the digital funnel. API Platform & Marketplace Enablement • Own the strategy and roadmap for Lumen’s API ecosystem, enabling internal and external developers to consume Lumen services securely and efficiently. • Drive integration of Lumen products into third-party marketplaces (e.g., hyperscalers, cloud exchanges, data center partners). • Champion an API-first mindset across product and engineering teams to ensure consistent, reusable, and monetizable service exposure. • Collaborate with security and architecture to ensure best-in-class API reliability, performance, and compliance. Edge Portfolio Leadership • Lead product strategy and lifecycle management for Lumen’s edge services, aligning with market trends and customer demand. • Ensure edge products are seamlessly integrated into the digital and API platforms for ease of discovery, provisioning, and management. • Partner with sales and marketing to position Lumen Edge as a key differentiator in enabling AI, IoT, and next-generation workloads. Leadership & Culture • Build, mentor, and empower a diverse, high-performing product management organization across the digital, API, and edge domains. • Collaborate cross-functionally with engineering, sales, operations, and corporate strategy to ensure delivery excellence and alignment with company goals. • Lead with curiosity and courage, modeling the Lumen8 cultural behaviors of teamwork, trust, transparency, clarity, customer obsession, and growth mindset. What We Look For in a Candidate • Bachelor's degree in Engineering or Computer Science; MBA or Masters preferred. • 15+ years of product management experience, with at least 5 years in a senior leadership role overseeing API platforms or developer products in telecommunications, cloud infrastructure, or enterprise SaaS environments. • Demonstrated experience in architecting and delivering modern digital experience platforms and cloud-based service delivery models, with a proven ability to scale solutions for enterprise environments and drive measurable improvements in customer engagement, operational efficiency, and business growth. • Proven success in building and scaling API ecosystems. • Deep understanding of API technologies (REST, GraphQL, gRPC), security (OAuth, JWT), and developer tools. • Strong business acumen with the ability to align technical capabilities with customer and market needs. • Experience working with senior-level executives and ability to influence cross-functional teams across all levels of the organization • Ability to quantitatively and qualitatively understand complex problems, prioritize business and customer needs Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $196,880 - $262,500 in all states. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure What to Expect Next Requisition #: 340636 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/22/2025

Lead and deliver complex cross-functional technical programs aligning with organizational goals, managing teams, budgets, risks, and stakeholder communications to ensure successful outcomes. | 10+ years of leadership in technology program management, PMP or Lean Six Sigma certification, experience managing complex programs and teams, strong strategic planning and communication skills, and ability to work in a dynamic environment. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role We are seeking a strategic results driven Pricipal Technical Program Manager to lead the planning execution and delivery of complex cross-functional programs across the Product Technology organization. This role is responsible for aligning program objectives with organizational goals managing program teams and ensuring successful outcomes across multiple initiatives using PM best practices processes and policies to ensure alignment with corporate strategy and goals. This individual must have networking experience within an engineering, technology, and/or product team. Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main Responsibilities Lead the end-to-end lifecycle of large/complex/cross-functional strategic programs and technical initiatives, workflow management and investment optimization functions from strategic planning through execution and delivery. Define and track performance metrics to support the Service Level Agreements (SLAs) with business stakeholders Develop and maintain program roadmaps, timelines, budgets, and risk mitigation plans. Lead business-planning efforts and build governance frameworks to support effective communications of project updates, changes and dependencies Implement best practices in program governance, change management, and stakeholder engagement. Monitor and report on program performance, using data to drive continuous improvement. Foster a culture of accountability, innovation, and operational excellence. Establish budget control guidelines and processes, and work with finance teams, delivery organizations and project managers to prepare accurate capital budgets, operating expense budgets and forecasts Report on programs including program risks, performance status and resolution plans to senior management and the customer. Plan and execute programs to strict deadlines and within the program budget to include acquiring and managing resources and coordinating the efforts of team members and third-party contractors or consultants to deliver programs according to plan. Contribute to the development of the strategic business plan and work effectively within the team to achieve planned goals/objectives. What We Look For in a Candidate Bachelor's degree or equivalent education and relevant experience, MS preferred 10+ years of related experience including leadership experience, managing and/or directing a complex, dynamic technology workforce, including offshoring and outsourcing of work/resources Experience leading others in a large, highly complex and ever-changing organization. High level of comfort managing competing priorities, crystallizing ideas and thoughts into plans and activities, handling ambiguity constructively, and rationalizing on strategic and managerial levels. Able to build relationships with business and technology partners to influence and collaborate across the organization, strengthen the role of technology, implement initiatives and plans, and deliver projects on time and on budget. Demonstrate a sense of urgency, accountability and holds same standards for the department. High achiever, results-oriented, and decisive hands-on manager with strong project management in a technology environment and business acumen. PMP/PMI and/or Lean Six Sigma Certification Experience managing programs implemented internationally is a plus Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-Remote #LI-KG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure Requisition #: 340428 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/19/2025

Lead strategic, cross-functional initiatives that drive operational excellence and customer satisfaction. Serve as the primary point of contact for clients and manage internal program scope and performance. | A bachelor's degree in engineering, business, or a related field is required along with 10+ years of experience in program management. Certification in program management and experience with fiber networks are strongly preferred. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role As Director Customer Programs, you will lead strategic, cross-functional initiatives that drive operational excellence and customer satisfaction. This role combines client-facing program leadership with internal program initiative execution, ensuring the successful delivery of complex, multi-disciplinary programs. You will serve as the primary point of contact for clients, manage internal program scope and performance, and foster collaboration across teams to align outcomes with business priorities. The Main Responsibilities Client & Program Leadership Serve as the primary liaison for clients, ensuring end-to-end program delivery and satisfaction. Develop and manage detailed program plans (both internal and external) including scope, schedule, budget, risks, and dependencies. Lead cross-functional teams to deliver high-quality outcomes aligned with customer and business goals. Oversee change control processes and implement approved changes efficiently. Strategic Alignment Ensure program objectives support both client expectations and Lumen’s strategic initiatives. Collaborate with internal and external stakeholders to align deliverables with organizational priorities. Performance Monitoring & Risk Management Track and report on program performance, milestones, and progress. Identify and mitigate risks and issues that may impact delivery. Ensure compliance with company policies, standards, and best practices. Communication & Collaboration Facilitate effective communication across program teams, clients, and stakeholders. Promote transparency, accountability, and continuous improvement throughout the program lifecycle. What We Look For in a Candidate Bachelor’s degree in engineering, business, or a related field. 10+ years of experience in program management, ideally within technology or telecommunications. Certification in program management (e.g., PMP, MSP, PgMP). Experience with fiber networks is strongly preferred. Proven success managing large-scale, complex, and multi-disciplinary programs. Strong stakeholder engagement and cross-functional collaboration skills. Deep understanding of program management methodologies, tools, and best practices. Excellent communication, leadership, and conflict resolution abilities. Ability to adapt to changing requirements and work under pressure. Strong organizational and prioritization skills to meet tight deadlines Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI $163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote What to Expect Next Requisition #: 340529 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/20/2025

Lead and manage highly complex projects and programs from proposal through delivery, ensuring budget control, resource allocation, and alignment with corporate objectives. | Bachelor's degree, 8+ years project management experience, PMP certification preferred, familiarity with telecom transitions and GSA contracts, and ability to collaborate with multiple internal teams. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Senior Lead Project Manager will develop, plan and manage the full lifecycle of activities for extremely highly complex programs and projects for external and internal customers. Working closely with various functional teams, ensuring program and project status is tracked, monitored, and reported in accordance with the program plan and best practices. The Sr Lead Project Manager will create and improve processes and procedures to enhance proposals and customer engagements for a consistently outstanding customer experience. The Main Responsibilities Responsible for full lifecycle support (proposal, award, implementation, operations, CCB) of a customer engagement Responsible for budget and expense control for the project and strategic alignment of a project to corporate objectives. Accountable for timely project completion and delivery. Analyzes work plans and schedules. Responsible for resource requirements/allocation. Develops methodologies, procedures, and systems to produce financial reporting. Acts as project/program team leader. Develops project progress and status reports What We Look For in a Candidate Preferred Qualifications Bachelor’s degree or equivalent education and related experience 8+ years related experience in project management Project Management Professional (PMP) Certification desired Experience/familiarity with small and large telecommunications (data and voice) transitions Comfortable working with various internal teams (Capture, Proposals, Legal, Contracts, Procurement) Must have knowledge of GSA contracts (including WITS, Networx) Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340381 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/15/2025

Lead operational interface for strategic telecom customers by managing network lifecycle activities, driving service improvements, and serving as escalation point for operational issues. | Requires 10+ years telecom experience with 5+ years lead-level service management, strong technical knowledge in Voice, IP, Data, and relevant certifications like ITIL or Six Sigma. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Lead Operations Service Manger (OSM) functions as the primary operational interface to assigned customers within Lumen by serving as the critical customer advocate and liaison for large strategic customers by effectively managing key network lifecycle activities and bridging gaps. Interfaces with multiple disciplines and technical resources across the business to drive a superior, differentiated, and sustained customer experience. Ensures operational continuity and scalability across functional teams during all stages of the lifecycle by coordinating, driving and delivering operations reviews, scorecards, Requests for Outage (RFO), and Service Improvement Plans (SIP). Acts as escalation point and once engaged, serves as primary communicator for operational lifecycle issues such as tickets, GCR’s, audits, configurations, diversity, etc. by pulling in necessary resources to address, own, and mitigate ongoing issues. Well-versed in customer and internal SLA’s and operational processes to assist operational and sales teams in setting proper customer expectations based on defined Service Level criteria. Trains and mentors lower-level peers and partners with management to share strategic responsibilities and team leadership. Facilitates cross-functional teams to raise awareness, drive for results, and resolve issues impacting both assigned customers as well as the larger customer base. The Main Responsibilities Acts as escalation point, sometimes after hours, when standard processes are not meeting customer expectations. Once engaged, serves as primary communicator for operational lifecycle issues by pulling in necessary resources to address ongoing issues. Defines and develops custom reporting and delivers regular operations reviews that illustrate Lumen’s network performance by highlighting positive performance trends and identifying areas for service improvement opportunities. Serves as customer advocate, technical resource, and Subject Matter Expert for internal company departments for assigned customer base and develops communications strategies with internal departments by staying well-versed in customer and internal SLAs and operational processes in-order to assist operational and Sales teams in setting proper customer expectations based on defined service level criteria. Partners with Repair Centers to identify, create, implement, and track postmortem analysis and preventive measures and then takes the lead in presenting that information to the customer. Defines and communicates key Service Delivery, Service Management or Service Assurance process gaps that will be measured and tracked via Service Improvement Plans (SIPs). Facilitates both internal and external meetings associated with SIP until initiatives are resolved. Understands and communicates large scale upgrade projects and other Change Management / Global Change Request events that will impact assigned customers, while also maintaining accurate and thorough customer contact lists for proper planned maintenance notifications. Maintains critical customer information on public drive and ensures OSM is flagged in key systems. What We Look For in a Candidate Bachelor or advanced degree or applicable work experience in lieu of degree. Industry/process certifications a plus: ITIL, Six Sigma, Cisco, Juniper, SIP, MEF, etc. 10+ years of telecom industry experience with expert working knowledge in Voice, Transport, IP and Data with 5+ years in Service Management working at Lead level. Excellent technical and operational background and understanding of troubleshooting and configuration protocols. Comprehensive understanding of operations processes and systems across all internal Lumen organizations as well as industry best practices. Exceptional customer-facing skills. Excellent analytical skills. Excellent interpersonal, teamwork, conflict resolution and negotiation skills. Strong time management, organizational, and prioritization capabilities. Ability to positively influence and collaborate with stakeholders in other organizations to accomplish objectives while maintaining excellent relationships Ability to challenge the status quo with a focus on continuous improvement Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340494 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 11/11/2025