Lumen

Leading EVMS implementation, providing program control and financial analysis, and ensuring compliance for federal programs. | Minimum 7 years in EVMS and federal financial management, experience with SAP S/4HANA and Dassian, and relevant certifications. | **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. • *The Role** Lumen is seeking an Earned Value Management Systems (EVMS) Lead Program Control Consultant to support the implementation and certification of its Dassian EVMS platform within SAP S/4HANA. This role is critical to contributing to financial and operational success of federal programs, in particular with EVMS reporting requirements. The ideal candidate will be a subject matter expert in Earned Value Management Systems (EVMS), with deep experience in federal contracting, financial analysis, and business integration. • *The Main Responsibilities** •EVMS Implementation & Integration: As PCO Lead, collaborate with internal and external teams to provide compliant EVMS implementation and reporting aligned with ANSI/EIA-748 guidelines. Leverage ERP-based EVMS tracking tools in collaboration with project stakeholders to support effective EVMS project schedule and cost tracking. •Team Leadership & Contribution: Collaborate with senior consultants and program managers on large-scale federal programs. Be the EVMS subject matter expert (SME), provide EVMS reporting, tracking and guidance across functional teams. Be accountable to an assigned team, section, unit, function or project. •Program Control & Financial Analysis: Develop Estimate at Complete (EAC)’s, cost models and support pricing strategies for federal proposals, particularly with EVMS requirements, and contract modifications. Perform forecasting, budgeting, and variance analysis across multiple programs. •Reporting & Presentations: Prepare and deliver EVMS compliant and financial reports and presentations for internal stakeholders and up through senior leadership and support Program Management Reviews (PMRs). •Compliance & Documentation Support: Develop and execute a CFA-compliant EVMS reports. Ensure adherence to internal controls and federal regulations. Be responsible to provide required financial details for audits and after-action reporting. •Cross-Functional Collaboration: Collaborate with Control Account Managers (CAMs), PMO, Finance, Contracts, Compliance, and program teams. Support Program Management Reviews (PMRs) and internal audits. • *What We Look For in a Candidate** •Bachelor’s degree in Business Administration, Finance, Engineering, or related field •Minimum of 7 years of experience in EVMS reporting and implementation, program control, or federal financial management •Demonstrated experience with Dassian and SAP S/4HANA EVMS platforms •Deep understanding of ANSI/EIA-748 and CFA certification requirements •Professional certifications (e.g., PMP, EVMS, CPA, CPCM) are highly desirable •Strong proficiency in Microsoft Excel; Power BI experience preferred •Familiarity with federal contract types (FFP, T&M, CPAF, CPFF, hybrid) •Excellent communication, presentation, and analytical skills •Ability to travel occasionally to the Washington, D.C. Clearance: Preferred TS/SCI. Candidates will be subject to a background investigation. At Lumen, you’ll be part of a mission-driven team working on high-impact federal programs. You’ll lead transformative EVMS initiatives, contribute to compliance excellence, and help shape the future of program control at Lumen. • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $87,117 - $116,156 in these states: CO $91,266 - $121,688 in these states: VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote Requisition #: 340006 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. • *About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. • *The Role** Lumen is seeking an Earned Value Management Systems (EVMS) Lead Program Control Consultant to support the implementation and certification of its Dassian EVMS platform within SAP S/4HANA. This role is critical to contributing to financial and operational success of federal programs, in particular with EVMS reporting requirements. The ideal candidate will be a subject matter expert in Earned Value Management Systems (EVMS), with deep experience in federal contracting, financial analysis, and business integration. • *The Main Responsibilities** •EVMS Implementation & Integration: As PCO Lead, collaborate with internal and external teams to provide compliant EVMS implementation and reporting aligned with ANSI/EIA-748 guidelines. Leverage ERP-based EVMS tracking tools in collaboration with project stakeholders to support effective EVMS project schedule and cost tracking. •Team Leadership & Contribution: Collaborate with senior consultants and program managers on large-scale federal programs. Be the EVMS subject matter expert (SME), provide EVMS reporting, tracking and guidance across functional teams. Be accountable to an assigned team, section, unit, function or project. •Program Control & Financial Analysis: Develop Estimate at Complete (EAC)’s, cost models and support pricing strategies for federal proposals, particularly with EVMS requirements, and contract modifications. Perform forecasting, budgeting, and variance analysis across multiple programs. •Reporting & Presentations: Prepare and deliver EVMS compliant and financial reports and presentations for internal stakeholders and up through senior leadership and support Program Management Reviews (PMRs). •Compliance & Documentation Support: Develop and execute a CFA-compliant EVMS reports. Ensure adherence to internal controls and federal regulations. Be responsible to provide required financial details for audits and after-action reporting. •Cross-Functional Collaboration: Collaborate with Control Account Managers (CAMs), PMO, Finance, Contracts, Compliance, and program teams. Support Program Management Reviews (PMRs) and internal audits. • *What We Look For in a Candidate** •Bachelor’s degree in Business Administration, Finance, Engineering, or related field •Minimum of 7 years of experience in EVMS reporting and implementation, program control, or federal financial management •Demonstrated experience with Dassian and SAP S/4HANA EVMS platforms •Deep understanding of ANSI/EIA-748 and CFA certification requirements •Professional certifications (e.g., PMP, EVMS, CPA, CPCM) are highly desirable •Strong proficiency in Microsoft Excel; Power BI experience preferred •Familiarity with federal contract types (FFP, T&M, CPAF, CPFF, hybrid) •Excellent communication, presentation, and analytical skills •Ability to travel occasionally to the Washington, D.C. Clearance: Preferred TS/SCI. Candidates will be subject to a background investigation. At Lumen, you’ll be part of a mission-driven team working on high-impact federal programs. You’ll lead transformative EVMS initiatives, contribute to compliance excellence, and help shape the future of program control at Lumen. • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $87,117 - $116,156 in these states: CO $91,266 - $121,688 in these states: VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote Requisition #: 340006 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

null | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The primary responsibility of the Customer Engagement Advocate II is to provide sales and sales support for complex communications product solutions (data, voice, IP, etc.) for Public Sector. The Customer Engagement Advocate is a key member of a Sales team, who is responsible for customer life cycle management and retention. As a primary interface with both internal and external customers, the Customer Engagement Advocate II service and skills make a positive contribution to the strength of Lumen's relationship within our accounts. This role will require a Public Trust screening. The Main Responsibilities Become the Single Point of Contact (SPOC) for all post sale activities once the customer’s services are up and running Interact effectively as a team member within the Public Sector Account Team organization to support achievement of sales objectives and deliver Lumen's Spirit of Service. Ability to contribute to the attainment of revenue objectives by managing orders from the sales stage through to accurate billing and revenue recognition. Revenue Forecasting – understand the base they support, forecast disconnects, recompete impacts and utilize Salesforce to accomplish these tasks. Leverage Gainsight to work through tasks like renewals, first bill reviews. Partner with Sales, Service and Support personnel to strategically support accounts. Make accurate and timely decisions based on customer needs and business requirements. Develop, maintain, and manage customer relationships from the operational to executive levels throughout the organization. Ability to effectively represent Lumen to multiple departments and levels within the Account, by understanding how Lumen's products meet their goals. Project Management of the activities of multiple Lumen departments such as Contracts, Pricing, Order Entry, Provisioning, Design, Installation and Billing on behalf of Lumen Customer to install new service, or to coordinate moves, adds or changes to existing service. Portal On boarding/process training. Onboard customers in partnership with SME organization. Review Customer Information Guides with Customer, update when necessary. Liaise with internal departments and customer to ensure all needs are addressed related to onboarding. What We Look For in a Candidate Minimum 3 years’ experience in a telecommunications customer -facing environment supporting Enterprise Customers. Experience in developing long-term business relationships with key decision makers within organizations, with a proven knowledge of the sales cycle. An ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf. Drive balanced communication with tact and diplomacy, while juggling competing customer & company priorities. Extensive knowledge of new technologies and selling points which includes enhancing expertise in the company's product application technologies. Strong understanding of IP Products and Services. Experience in teaming effectively with others across different disciplines, functions, and organizations. Strong written, oral communication skills to include presentation skills, interpersonal skills, and a professional business image. Ability to multitask and meet multiple timelines. The ability to travel to customer sites. Working knowledge of the applicable tools & techniques of customer support within telecommunications. Working knowledge of MS Office suite. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $54,579 - $72,765 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $57,309 - $76,409 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $60,039 - $80,042 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LI-MR1 Requisition #: 340928 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/20/2025

Lead cybersecurity innovation initiatives, incubate new security offerings, and manage complex programs across organizational units. | Extensive experience in management, strategic planning, and program execution, with strong communication and stakeholder relationship skills. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role As the Senior Lead Program Manager in Lumen’s Black Lotus Security Group (BLSG), you drive cybersecurity innovation with Lumen partners and customers, aligning with strategic priorities and fostering collaboration for measurable results. You’ll liaise with stakeholders across Lumen to ensure key initiatives succeed. In 2025, this role has an expanded focus on engineering innovation and new security offer development, maintaining continuity of core security programs and orchestrating cross-functional efforts for critical partner launches in line with Lumen’s growth plans. We are looking for a results-oriented program management professional, who exhibits strong agency and customer mindset with a record of delivering complex initiatives in dynamic environments. This person excels at building cross-functional relationships, driving alignment, and simplifying processes to maximize efficiency. Location This is a remote opportunity for candidates located anywhere in the U.S. The Main Responsibilities Lead Black Lotus Labs innovation (e.g., advanced threat research, third-party testing, new technology partnerships). Incubate and launch new security service offerings. Own engineering programs for strategic security products and solutions, guiding them through previews, private offers, and general availability milestones. Ensure partner go-to-market readiness and develop cross-organizational runbooks to support steering committees and customer/analyst commitments. Execute cross-functional programs with customers, partners, Sales, Product Management, Enterprise Operations, and Marketing. Align program execution with organizational strategy and priorities; track performance against KPIs and OKRs. Lead complex programs from planning through delivery, overseeing product delivery architecture and engineering efforts. Identify process improvement opportunities and institute governance oversight cadences to enhance efficiency and transparency. Facilitate regular program reviews and provide concise executive updates. Build strong cross-functional partnerships for seamless program execution. Drive innovation initiatives and incubate new offerings to advance Lumen’s security capabilities. What We Look For in a Candidate Excellent communication skills for concise and professional interactions. Active Project Management Professional (PMP) certification or equivalent. 10+ years of experience in management, leadership, and strategic planning, including 5+ years managing large, complex projects. Ability to think strategically and operate tactically. Active TS/SCI clearance (or eligibility to obtain). Proven experience building relationships at all organizational levels. Required: BS/BA degree; Preferred: MBA. Familiarity with Lumen’s products, services, and decision-making processes. Experience with Lean Six Sigma, KPI/OKR development, and Scaled Agile Framework. Expertise in Agile software development methodologies and DevOps practices, including CI/CD and automation for secure deployments. Proficiency in Microsoft Planner, Jira, and PowerBI. Demonstrated success in driving innovation and launching new offerings in a technology environment. Additional Qualifications Driven and organized: Highly motivated, organized, and persistent in driving program goals to completion. Influential leader: Adept at influencing stakeholders across all levels of the organization. Adaptable: Comfortable managing ambiguity and providing clarity to teams. Effective communicator: Strong ability to present information concisely to executives, customers, and partners. Innovative and curious: Proactive about industry trends and emerging technologies. Growth mindset: Committed to continuous improvement and scaling programs to support business growth. Revenue-focused: Understands how program execution impacts revenue streams and profitability. Customer-centric: Skilled in managing customer communications and ensuring programs deliver measurable value. Product-oriented: Experienced in launching new services and offerings that align with market needs and drive adoption. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340923 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/18/2025

The Senior Lead Compensation Analyst will lead compensation plan design efforts across multiple business segments and ensure alignment with the company's strategic direction. They will also produce documentation and reporting, and communicate with various levels of employees, including executive leadership. | Candidates should have a Bachelor's degree with over 8 years of experience or a Master's degree with more than 6 years of experience. Strong expertise in sales compensation and the ability to work independently on complex projects are essential. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role Consulting level, highly technical professional. Expert knowledge of Sales Compensation specialty and strong business acumen. Applies advanced principles, theories, and concepts. Works on complex and unique issues. Applies high level of critical thinking and ingenuity to resolve complex, strategic issues. Acts independently toward general results. Influences executive-level management. The Main Responsibilities Ability to work independently and strategically on complex, long-term projects Leads Compensation plan design efforts across multiple Business segments Responsible for ensuring all Sales Compensation plans align with the Company’s and Business Segments' strategic direction. This includes the management of in-year plan changes as the needs of the business evolve Produce job aids and process documentation of all Sales Compensation plans supported. Included, but not limited to, various Field communications and Legal documents Prepare and communicate various monthly compensation reporting and ad-hoc reporting requests as they arise Presenting and communicating with all levels of employees and cross-functional departments, up to and including Executive Leadership Strong interpersonal skills are required to help with communication, team support, and team effectiveness Special projects as requested Other duties as assigned What We Look For in a Candidate Preferred: Consulting Level requires a Bachelor's degree, typically accompanied by over 8 years of experience, or alternatively, a Master's degree with more than 6 years of experience. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LI-KM2 Requisition #: 340402 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/18/2025

Develop and deliver training and coaching strategies to enhance customer success, reduce churn, and drive revenue growth, including facilitating sessions, conducting business reviews, and collaborating across teams. | Proven experience in customer success, training, or a similar role, with strong communication, coaching, and cross-functional collaboration skills, and a bachelor's degree in Business, Marketing, or related field. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role As a Customer Success (CS) Enablement Manager, you will serve as a performance consultant to the CS leadership team by developing strategies for skill development aimed at enhancing customer success, reducing churn, and driving revenue growth. You will collaborate with leadership to create training content, facilitate sessions, and gather feedback for continuous improvement. Your coaching will focus on upselling and cross-selling services, renewing existing ones, migrating customers to new technologies, and working with sales partners on unified account strategies. Work Location Work From Home - Any State The Main Responsibilities Leadership Collaboration: Partner with the CS leadership team to develop and implement skill development strategies aimed at revenue growth, customer churn reduction, and customer success. Content Development: Create content to be used in knowledge building and skill development efforts, and on-demand coaching platforms (i.e. Seismic) driving field priority work and results. Enablement Sessions: Facilitate engaging enablement sessions, capturing feedback and key findings to continuously improve the enablement strategy. Business Reviews: Conduct monthly business reviews to share enablement accomplishments and measure the business impact of coaching initiatives. Upselling & Cross-Selling: Teach CS professionals effective approaches to upsell and cross-sell new services with customer decision makers, fostering mutual growth. Political Account Navigation: provide CS professionals with methods to enhance relationships within the account, thereby establishing a stronger executive presence. Leader Enablement: Advise leaders on team development strategies, use data to evaluate progress, and hold employees accountable for achieving goals. On-the-Job Coaching: Attend customer meetings to provide real-time coaching and feedback to team members. Cross-Functional Collaboration: Collaborate with training, marketing, and product teams to achieve shared goals and strategies for customer success. What We Look For in a Candidate Required Competencies: Business Acumen: Strong understanding of business operations and strategies. Sales and Customer Success Methodologies: Proficient in sales techniques and customer success methodologies. Technology Savvy: Comfortable articulating Lumen's vision and building foundational knowledge of the product portfolio and its benefits for customers. Presentation Skills: Ability to present information clearly and effectively to diverse audiences. Executive Presence: Demonstrates confidence and poise when interacting with senior leadership and executives. Coaching and Facilitation: Skilled in coaching and facilitating training sessions for individuals and teams. Qualifications: Bachelor's degree in Business, Marketing, or a related field. Proven experience in customer success, training, or a similar role. Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Excellent problem-solving and analytical skills. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote What to Expect Next Requisition #: 340883 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/25/2025

The role involves leading the security advancement and compliance of the platform engineering organization, including identifying policy and certification gaps and collaborating with stakeholders for remediation. The successful candidate will also influence security policy and technology directions to protect systems against evolving threats. | Candidates must have a Bachelor's Degree in Computer Science or equivalent and be a US Citizen on US soil. They should possess over 10 years of software engineering experience, including expertise in security, compliance, and software architecture. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role We are looking for an innovative individual who can lead the security advancement and compliance of the platform engineering organization. This includes identifying Lumen policy and industry certification gaps, collaborating with stakeholders on options to remediate the gaps, providing oversight and contributing to the remediation effort to ensure a compliant solution is implemented. As a key member of the team, this role is critical in ensuring the secure and compliant operation of our platforms. The successful candidate will influence security policy and technology directions, protecting our systems against evolving threats. Location This is a remote position open to candidates based anywhere in the U.S. The Main Responsibilities Assess industry advances in technical security technologies and provide implementation recommendation options. Automate the testing of Lumen policy and industry certification control requirements to validate compliance status. Partner closely with platform security architects and platform engineering leads to prioritize and assist in the remediation of compliance gaps. Evangelize security and compliance best practices at every opportunity. Regularly review and update security documentation to ensure it reflects current industry standards and practices. What We Look For in a Candidate Bachelor’s Degree in Computer Science or Equivalent US Citizen on US soil 10+ years of software engineering experience including security, compliance and software architecture AWS, Azure, Google Cloud Platforms Oracle, Postgres Databases Containers and Container Orchestration Java, Perl, Go Security Vulnerability Remediation Automation CI/CD Pipelines API Design & Integration Best Practice Message Brokers Agile and Scrum Methodologies Code Review and Refactoring Front end development a plus Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA #GSS #LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340350 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/16/2025

Assist in analyzing customer feedback, mapping customer journeys, and developing insights to improve partner, customer, and employee experiences. | Enrolled in a 4-year university, rising senior, with proficiency in Microsoft Office, strong communication, problem-solving, and teamwork skills. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. About Lumen's Internship Program Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today! Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers. Hear from previous interns on the impact this program has had on their career. CLICK HERE! The Role Intern must be available to work full time (40 hours/week) during the 10-week program. Program Dates: May 29 – August 7, 2026. Location: This position is fully remote / work from home in the continental US. Work Authorization: US Work Authorization required for this role. Individuals requiring sponsorship are not eligible. Program eligibility is contingent on the candidate’s commitment to the entire 10-week program. No exceptions will be made. The Main Responsibilities The intern will focus on delivering insights that strengthen our Experience Transformation strategy. They will analyze customer feedback, identify key friction points, and develop recommendations that make it easier, faster, and more strategic for customers to engage with Lumen. Their work will enable us to go higher and wider in accounts, drive value realization, and position Lumen as a trusted partner in delivering outcomes that matter. Main Responsibilities: Partner Experience – Includes establishing a ‘voice of’ partner listening program; mapping key milestones in the partner journey; and improving tools and processes within the partner ecosystem. Customer Experience – Includes customer advocacy, engagement and curating a seamless customer experience through journey mapping and omni-channel communication strategies. Employee Experience – Focused on employees in the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools. Insights & Innovation – Customer listening through surveys and ‘voice of’ initiatives, as well as analysis of customer journey orchestration analytics. What We Look For in a Candidate Required qualifications Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship. Graduating August 2026 – May 2027 Preferred fields include but not limited to: Marketing, Marketing/Business Analytics, Consumer Behavior, Data Science, or related programs Proficiency and understanding of: Microsoft tech stack – Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint Preferred qualifications: Excellent written and verbal communication skills Strong problem-solving and analytical skills Enjoys collaboration and works well in team environment Takes initiative and ownership of projects/initiatives, seeks out growth opportunities Comfort interacting with different levels of leadership and presenting solutions Works to think of creative solutions to challenging problems, unafraid to ask questions Ability to multitask while working in fast-paced environment Customer-first mindset Compensation Internship compensation ranges depend on each individual’s level of education, geographic location, and experience/qualifications aligned to the role. Hourly Based Pay Range: Min: $26/hour Max: $38/hour What to Expect Next Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application. Application & Interview Timeline October – First-round interviews with top, qualified candidates November - Interview panel with work team December - All Summer 2026 offers will be extended by end of month Requisition #: 340270 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/10/2025

Designing, developing, testing, and supporting billing systems, including cloud migration and performance optimization. | 6+ years of software development experience, proficiency in C#, SQL, ASP.NET Core, Angular, and Blazor, with experience in relational databases and RESTful APIs. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role Lumen is seeking a highly skilled Lead Software Engineer to join our Enterprise Billing space, specifically supporting the Post Billing team. In this role, you will collaborate with team Architects, Product Owners, and Developers to ensure billing solutions are developed accurately and on time. You will play a key part in launching new products, integrating them into our billing ecosystem, and ensuring seamless post-billing operations. Additionally, you will contribute to strategic initiatives such as migrating legacy billing systems to the Azure cloud, modernizing infrastructure, and optimizing performance for scalability. The role also includes supporting production environments, troubleshooting critical issues, and deploying emergency patches to maintain system reliability and uptime. The ideal candidate is an initiative-taker who can quickly understand complex applications, propose innovative solutions, and drive implementation across both development and operational efforts. Location This role is designated as a fully remote position within the United States. The Main Responsibilities Collaborate with developers, testers, and product owners to design, develop, test, and support new software features and enhancements for billing systems. Design and implement scalable technical solutions to support new product launches and ensure continuity of billing operations. Collaborate with cross-functional teams to analyze business needs and translate them into clear, actionable technical requirements. Develop into and serve as a subject matter expert (SME) for billing applications, processes, and system integrations. Develop and maintain automated tests, including test case creation and implementation of testing frameworks to ensure software quality. Write unit tests, troubleshoot integration issues, and deploy emergency patches to resolve critical billing system incidents. Deliver high-performance systems that meet or exceed defined Service Level Agreements (SLAs) for performance and reliability. Manage multiple development tasks and projects simultaneously, prioritizing effectively to meet deadlines and business needs. Contribute to cloud migration and modernization efforts for billing applications, with a focus on scalability and maintainability. What We Look For in a Candidate Required Qualifications: 6+ years of experience with a bachelor’s degree or equivalent education and experience (Computer Science or similar preferred); 4+ years with a master’s degree. Strong understanding of software development methodologies, coding standards, and best practices. Hands-on experience with Agile methodologies, including sprint planning, backlog grooming, daily standups, and retrospectives. 5+ years of development experience with programming languages such as C# and SQL. Proficient in web development using ASP.NET Core, Angular, and Blazor. Skilled in relational database management (MSSQL, Oracle), including writing complex queries, stored procedures, and designing database objects. Familiar with structured data formats such as XSD, XML, JSON, and YAML. Experience with version control systems like TFS, Git, or SVN. Proficient in designing and consuming RESTful APIs. Preferred Qualifications: Understanding of security best practices in application and data development. Experience building scalable, high-performance systems for processing large volumes of data. Self-motivated, detail-oriented, and highly organized, with a strong sense of ownership. Quick to learn and adapt to new technologies and tools. Excellent problem-solving, time management, and communication skills (both written and verbal). Exposure to cloud platforms, especially Microsoft Azure, is highly desirable. Experience with DevOps practices and CI/CD pipelines is a plus. Experience in the telecommunications industry is a plus. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LI-VK1 Requisition #: 340922 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/13/2025

Managing third-party fiber and conduit agreements, negotiating contracts, and coordinating with vendors and internal teams. | 6+ years of relevant experience, strong contract negotiation skills, understanding of fiber optics and OSP construction, proficiency in Microsoft Office, ability to multitask in a fast-paced environment. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role At Lumen, the Senior Contract Acquisition Manager is responsible for quoting, executing, processing and delivering 3rd Party Fiber and Conduit Agreements related to the Company’s fiber-optic network across North America. They are responsible for managing numerous negotiations simultaneously as well as tracking and reporting on various metrics related to the delivery of these services. They must be familiar with executing Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs) and service orders, as well as understand fiber testing, delivery and acceptance, per industry standards. A Senior Contract Acquisition Manager has the expertise to provide process knowledge to the company as needed as well as mentoring, training, and providing direction to other contract acquisition managers. Location This is a work from home position within the U.S. The Main Responsibilities Receives, interprets and clarifies requests from various internal organizations regarding 3rd party fiber and/or conduit needs Requests quotes from vendors for the assets identified. Negotiates rates, when applicable. Tracks, follows up, and escalates (as necessary) for the receipt of these quotes Communicates vendor quote information via internal systems Upon project approval, executes necessary service orders with the selected vendor for quoted assets Coordinates with vendors and internal groups to confirm that assets delivered meet or exceed Lumen quality standards Reports on work step data for metric and performance tracking Prepares and presents reports and summaries of 3rd party fiber/conduit acquisition activities and issues to management and clients What We Look For in a Candidate Required Understanding of OSP construction and fiber splicing Strong contract negotiation and management skills Proficient with Microsoft Office (Outlook, Excel, PowerPoint, etc.) Solid multi-tasking skills with abilities to coordinate across multiple departments Must be able to work independently and collaboratively in a fast-paced and dynamic environment 6+ years of relevant experience Bachelor’s degree in Management, Engineering, Finance or related field (combination of education and experience is acceptable) Preferred Experience in Outside Plant design, maintenance and/or construction or optical network design and deployment Additional experience in business management, financial management or legal Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LI-PB1 Requisition #: 340519 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/23/2025

Designing and presenting technical solutions tailored to customer needs, leading technical discovery, and acting as a customer advocate in pre-sales activities. | Minimum 2 years of experience in pre-sales, technical consulting, or engineering, with knowledge of enterprise architecture, network infrastructure, security, and cloud solutions. | **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. • *The Role** Lumen is looking for Solution Engineers who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing solution engineering role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers as they embrace the 4th Industrial Evolution. Solution Engineers design and architect solutions utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers’ requirements and provide business value. The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our product offerings to prospects and customers based on each customer's specific business requirements. Recommending and proposing solutions to our customers with a goal to become a trusted advisor by highlighting how our products solutions enabling digital business strategies. • *Location** This role has been designated as fully remote, candidates must reside in the United States. • *The Main Responsibilities** + Customer Meetings: Leads and attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates strong solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team. + Customer Solution Development: Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements. Assess business and operations impacted by technology. Craft and propose custom solutions that differentiate Lumen’s services, and meet customer’s requirements and objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs. Ability to complete complex custom designs. + Internal and External Training: Advises customers, sales and customer success on technical aspects of proposed solutions including fit to customer’s needs, features, availability, etc. + Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate: Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable. Contribute to development of technical sales strategy. Design, architect and demonstrate visionary solutions in a way that closely reflects our customers technology roadmap. + Lifecycle / Ecosystem Partnership: Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle. Collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer. • *What We Look For in a Candidate** + Education: B.S. Computer Science, Engineering, MIS or equivalent work experience in the private sector or military + Work experience: Minimum 2 years of experience with technology focused in pre-sales, engineering, consulting or similar background. + General Experience: Technical pre-sales and/or consulting experience. + Technical Knowledge: Possess knowledge of Enterprise Architecture and Design. Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services). + Communication: Ability to lead & engage in technical workshops, RFP and final solution discussions with customers’ mid-level IT stakeholders. + Sales Ability: Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering. + Problem Solving: General problem-solving skills and ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development. + Work Style: Ability to work independently, or as part of a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. + Presentation Skills: Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences. + Strong listening, reasoning and objection handling skills. + Some Travel required. + Desired Skills + Industry certifications: In 1 or more specialized technologies. + Experience in solution consulting - ITIL. + Basic understanding in Cloud & Architecture design. + Basic understanding in Network Functions Virtualization. + Basic understanding in Security solutions. • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $99,225 - $132,300 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $104,192 - $138,915 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $109,148 - $145,530 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote Requisition #: 339887 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. • *Application Deadline** 12/15/2025 • *About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. • *The Role** Lumen is looking for Solution Engineers who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing solution engineering role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers as they embrace the 4th Industrial Evolution. Solution Engineers design and architect solutions utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers’ requirements and provide business value. The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our product offerings to prospects and customers based on each customer's specific business requirements. Recommending and proposing solutions to our customers with a goal to become a trusted advisor by highlighting how our products solutions enabling digital business strategies. • *Location** This role has been designated as fully remote, candidates must reside in the United States. • *The Main Responsibilities** + Customer Meetings: Leads and attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates strong solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team. + Customer Solution Development: Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements. Assess business and operations impacted by technology. Craft and propose custom solutions that differentiate Lumen’s services, and meet customer’s requirements and objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer’s needs. Ability to complete complex custom designs. + Internal and External Training: Advises customers, sales and customer success on technical aspects of proposed solutions including fit to customer’s needs, features, availability, etc. + Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate: Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable. Contribute to development of technical sales strategy. Design, architect and demonstrate visionary solutions in a way that closely reflects our customers technology roadmap. + Lifecycle / Ecosystem Partnership: Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle. Collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer. • *What We Look For in a Candidate** + Education: B.S. Computer Science, Engineering, MIS or equivalent work experience in the private sector or military + Work experience: Minimum 2 years of experience with technology focused in pre-sales, engineering, consulting or similar background. + General Experience: Technical pre-sales and/or consulting experience. + Technical Knowledge: Possess knowledge of Enterprise Architecture and Design. Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services). + Communication: Ability to lead & engage in technical workshops, RFP and final solution discussions with customers’ mid-level IT stakeholders. + Sales Ability: Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering. + Problem Solving: General problem-solving skills and ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development. + Work Style: Ability to work independently, or as part of a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. + Presentation Skills: Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences. + Strong listening, reasoning and objection handling skills. + Some Travel required. + Desired Skills + Industry certifications: In 1 or more specialized technologies. + Experience in solution consulting - ITIL. + Basic understanding in Cloud & Architecture design. + Basic understanding in Network Functions Virtualization. + Basic understanding in Security solutions. • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $99,225 - $132,300 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $104,192 - $138,915 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $109,148 - $145,530 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote Requisition #: 339887 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. • *Application Deadline** 12/15/2025

Developing and managing regional enterprise sales, identifying new opportunities, building internal and external relationships, and closing deals to meet sales quotas. | 5-7+ years of enterprise technology sales experience, strong communication and presentation skills, proficiency in MS Office, and knowledge of sales tools like Salesforce. | **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. • *The Role** Responsible for Regional Enterprise sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory. • *The Main Responsibilities** + Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements + Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments. + Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery + Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from existing accounts. + Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.  + Leveraging strategic client relationships and external presence to achieve Lumen’s strategic imperatives + Leveraging your external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees + Requires at least 50% or more of time conducting sales activities outside of the office. • *What We Look For in a Candidate** + Bachelor’s degree or equivalent education and experience + 5-7+ years’ experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process + Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. + Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint + Strong business acumen and expert knowledge of Lumen’s products, services, and solutions + Experience with Salesforce.com preferred • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $64,502 - $85,995 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $67,725 - $90,300 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $70,949 - $94,595 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote \#LI-MR1 Requisition #: 340856 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. • *Application Deadline** 12/09/2025 • *About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. • *The Role** Responsible for Regional Enterprise sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory. • *The Main Responsibilities** + Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements + Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments. + Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery + Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from existing accounts. + Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.  + Leveraging strategic client relationships and external presence to achieve Lumen’s strategic imperatives + Leveraging your external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees + Requires at least 50% or more of time conducting sales activities outside of the office. • *What We Look For in a Candidate** + Bachelor’s degree or equivalent education and experience + 5-7+ years’ experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process + Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. + Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint + Strong business acumen and expert knowledge of Lumen’s products, services, and solutions + Experience with Salesforce.com preferred • *Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $64,502 - $85,995 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $67,725 - $90,300 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $70,949 - $94,595 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (https://jobs.lumen.com/global/en/benefits-statement) + Bonus Structure \#LI-Remote \#LI-MR1 Requisition #: 340856 • *Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. • *Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. • *Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. • *Application Deadline** 12/09/2025

Support and drive organizational strategy, manage executive communications, and oversee business operations to align with corporate objectives. | 15+ years of management experience, strong leadership and communication skills, experience in a global corporation, and high proficiency in Excel and quantitative analysis. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Senior Director, Business Operations is responsible for supporting the Accelerate and Growth Team (CRO Business Operations) by driving clarity, alignment and execution. This role enables better decision making, identification of key focus areas, and progress tracking of top initiatives aligned with regional, functional, and corporate objectives as outlined in the 3-Year Operating Plan. The Main Responsibilities Manage the Business Operations team, including: Risk management: maintain the enterprise risk register and lead mitigation strategies Rhythm of business: develop and manage operating cadences across the organization Leadership planning: design and facilitate workshops, offsites, and strategic sessions Confidentiality: uphold discretion across sensitive initiatives and communications and surge needs Recognition and culture: drive employee engagement and recognition programs Executive communications: shape messaging and engagement strategies across leadership, build and manage executive communications concepts Develop and refine the management system to ensure visibility and accountability across business objectives, including financial and operational leading indicators Serve as a critical adviser to leadership, helping progress key objectives and solve challenges across the enterprise Design instrumentation to assess performance against targets, refine strategic vision, and identify improvement opportunities Operate as a member of the management team, contributing to short- and long-term planning to meet annual goals Plan, organize, and execute externally focused business strategies using programs and processes that optimize performance Create executive-level messaging and presentations, representing leadership priorities across the Lumen organization, including: Storyline design and executive messaging Workback plans and stakeholder alignment Presentation creation for Board of Directors, earnings calls, and enterprise-wide engagements Provide oversight and create linkages for cross-functional initiatives, ensuring alignment and momentum across the senior leadership team Other duties as assigned What We Look For in a Candidate Bachelors’ degree in Business, Operations, or related field. 15+ years of related experience 10+ years management experience, including in a commercial organization Recognizable as a leader by possessing outstanding communication and interpersonal skills Ability to quickly establish credibility and rapport with a broad set of executives and constituencies Strong results orientation with demonstrated track record of success Strong presentation and negotiation skills Ability to work in a fast paced and independent environment Ability to build and sustain high performing teams Experience in liaising with multiple operational contacts at executive and senior management levels High degree of adaptability Strong Excel, quantitative, and technical skills Experience working for publicly held, US owned, global corporation Ability to support multiple locations Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LI-HE1 Requisition #: 340054 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/15/2025

Support enterprise-wide strategic initiatives, manage executive communications, and oversee organizational performance metrics. | 15+ years of experience in business operations or related fields, strong leadership and communication skills, experience with high-level strategic planning, and familiarity with managing multiple locations and global operations. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Senior Director, Business Operations is responsible for supporting the Accelerate and Growth Team (CRO Business Operations) by driving clarity, alignment and execution. This role enables better decision making, identification of key focus areas, and progress tracking of top initiatives aligned with regional, functional, and corporate objectives as outlined in the 3-Year Operating Plan. The Main Responsibilities • Manage the Business Operations team, including: • Risk management: maintain the enterprise risk register and lead mitigation strategies • Rhythm of business: develop and manage operating cadences across the organization • Leadership planning: design and facilitate workshops, offsites, and strategic sessions • Confidentiality: uphold discretion across sensitive initiatives and communications and surge needs • Recognition and culture: drive employee engagement and recognition programs • Executive communications: shape messaging and engagement strategies across leadership, build and manage executive communications concepts • Develop and refine the management system to ensure visibility and accountability across business objectives, including financial and operational leading indicators • Serve as a critical adviser to leadership, helping progress key objectives and solve challenges across the enterprise • Design instrumentation to assess performance against targets, refine strategic vision, and identify improvement opportunities • Operate as a member of the management team, contributing to short- and long-term planning to meet annual goals • Plan, organize, and execute externally focused business strategies using programs and processes that optimize performance • Create executive-level messaging and presentations, representing leadership priorities across the Lumen organization, including: • Storyline design and executive messaging • Workback plans and stakeholder alignment • Presentation creation for Board of Directors, earnings calls, and enterprise-wide engagements • Provide oversight and create linkages for cross-functional initiatives, ensuring alignment and momentum across the senior leadership team • Other duties as assigned What We Look For in a Candidate • Bachelors’ degree in Business, Operations, or related field. • 15+ years of related experience 10+ years management experience, including in a commercial organization • Recognizable as a leader by possessing outstanding communication and interpersonal skills • Ability to quickly establish credibility and rapport with a broad set of executives and constituencies • Strong results orientation with demonstrated track record of success • Strong presentation and negotiation skills • Ability to work in a fast paced and independent environment • Ability to build and sustain high performing teams • Experience in liaising with multiple operational contacts at executive and senior management levels • High degree of adaptability • Strong Excel, quantitative, and technical skills • Experience working for publicly held, US owned, global corporation • Ability to support multiple locations Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $171,447 - $228,596 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $180,020 - $240,026 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $188,592 - $251,456 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: • Benefits • Bonus Structure #LI-Remote #LI-HE1 Requisition #: 340054 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/15/2025

Develop and manage large enterprise sales relationships, identify and close new sales opportunities, and maintain accurate sales forecasts to meet quotas. | 7+ years industry sales experience, strong communication and organizational skills, proficiency in MS Office, ability to work independently and conduct sales outside the office. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. The Main Responsibilities • Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. • Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. • Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services. • Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. • Provides input to sales management about trends and changes taking place within the customer’s organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. What We Look For in a Candidate Requires at least 50% or more of time conducting sales activities outside of the office. Basic Qualifications: • 7+ years of industry sales experience. • Minimum skills required to perform in this role. • Attention to detail with good organizational capabilities. • Ability to prioritize with good time management skills. • Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. • Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. Preferred Qualifications: • Knowledge and understanding of the telecom industry's competitive landscape. • Experience with Salesforce.com preferred. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $107,499 - $143,325 in these states: IN Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: • Benefits • Bonus Structure #LI-JB1 Requisition #: 340875 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/11/2025

Lead data-driven marketing strategies, optimize campaigns, and provide insights for senior leadership. | Over 10 years in marketing analytics or growth marketing, expertise in digital analytics platforms, proficiency in Salesforce, Power BI, and advanced statistical methods. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role The Senior Growth Marketing Manager – Campaign Analytics is a strategic leader within the Campaigns & Analytics organization, responsible for driving data-informed marketing strategies that accelerate growth and optimize performance. This role goes beyond reporting—it shapes the future of marketing effectiveness by delivering actionable insights, influencing decision-making, and championing a culture of data-driven excellence. The ideal candidate combines deep analytical expertise with strategic vision, stakeholder leadership, and the ability to operationalize insights at scale. This is a high-impact role requiring advanced analytical acumen, thought leadership, and cross-functional collaboration to deliver measurable business outcomes and influence executive-level decisions. The Main Responsibilities Strategic Insight Leadership: Translate complex data into strategic recommendations that inform marketing investment decisions, campaign design, and go-to-market strategies. Performance Optimization: Develop and implement frameworks for continuous campaign improvement, leveraging predictive modeling and advanced analytics to maximize ROI and pipeline contribution. Executive Reporting & Storytelling: Create compelling narratives for senior leadership, synthesizing data into clear, actionable insights that influence strategic priorities. Analytics Innovation: Identify and deploy advanced analytical techniques (e.g., attribution modeling, propensity scoring, segmentation) to uncover growth opportunities. Lead the measurement and analysis of digital channels (web, email, paid media, social) to understand user behavior, engagement, and conversion paths. Implement and optimize digital analytics frameworks (e.g., Adobe Analytics) to track KPIs across the full funnel. Partner with Marketing Operations and web teams to leverage behavioral data for site optimization and personalization strategies. Cross-Functional Influence: Partner with Marketing, Sales, Finance, and Product teams to align analytics with business objectives and ensure insights drive integrated planning. Technology Enablement: Evaluate and optimize the use of analytics tools (Salesforce, Power BI, Adobe Analytics, Marketo) to enhance reporting automation and scalability. Market & Competitive Intelligence: Incorporate external benchmarks and competitive insights into performance analysis to contextualize results and identify whitespace opportunities. Innovation & Experimentation: Lead A/B testing and experimental design initiatives to validate hypotheses and inform future campaign strategies. What We Look For in a Candidate 10+ years of experience in marketing analytics, growth marketing, or sales operations, with a proven track record of influencing strategic decisions. Bachelor’s degree in Marketing, Business, Analytics, or related field (Master’s preferred). Deep expertise in digital analytics platforms (Adobe Analytics) and tag management systems; experience with multi-touch attribution and web optimization tools is highly desirable. Proficiency in Salesforce, Marketo, Power BI, and advanced Excel. Expertise in advanced statistical methods, predictive modeling, and marketing attribution. Strong business acumen with the ability to connect analytics to revenue impact and growth strategies. Exceptional communication and executive presentation skills; able to simplify complex data for senior stakeholders. Demonstrated leadership in cross-functional environments and ability to drive change through influence. Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LI-MK1 Requisition #: 340527 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 12/13/2025

Lead design and architecture of distributed Java-based systems, optimize performance, guide engineering teams, modernize legacy applications, and champion DevOps best practices. | 5+ years of expert Java and Spring Boot experience, strong AWS and containerization skills, knowledge of event-driven architecture, observability tools, OAuth 2.0, and infrastructure-as-code. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role Provide technical direction in the creation, delivery, and integration of multiple and moderately complex software solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish current and future use of the practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. The Main Responsibilities • Lead the design and architecture of distributed, fault-tolerant, and highly available systems • Optimize Java-based systems for concurrency, performance, and memory efficiency • Guide engineering teams in adopting best practices for system design, observability, and reliability • Either decommission or modernize the legacy application or AWS migration • Collaborate closely with stakeholders to define a long-term technology roadmap • Champion DevOps, CI/CD, containerization (Docker/Kubernetes), and observability best practices • Mentor engineers, conduct reviews, and drive technical excellence across teams What We Look For in a Candidate • Java 8+ - Expert-level, with deep knowledge of multithreading, concurrency, and performance tuning. • Spring Boot - Proven experience building enterprise-grade microservices. • Kafka (or equivalent) - Strong experience with event-driven architecture and stream processing. • Observability - Experience with OpenTelemetry, Grafana, Splunk or similar tools. • 5+ years of experience with AWS (ECS, RDS, ElastiCache/Redis, Lambda, API Gateway) - Hands-on deployment and optimization experience. • Terraform - Ability to design infrastructure-as-code for production systems. • 5+ Hands-on experience with Docker, Kubernetes, Rancher, CI/CD pipelines, Kafka, SQL & NoSQL databases • Good understanding of OAuth 2.0, Azure Entra IAM • 5+ years of hands-on AWS experience • AWS certifications preferred (Solutions Architect Associate/Professional, DevOps Engineer) • Knowledge of networking protocols and security best practices • Experience with Linux/Unix and Windows server environment • 5+ years of professional experience with a bachelor's degree in computer science, Information Systems, or related field, or equivalent education and experience Compensation This information reflects the anticipated base salary range for this position based on curre Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: • Benefits • Bonus Structure #LI-Remote #LP1 Requisition #: 339931 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 10/15/2025Employment Type: FULL_TIME

Lead strategic engagement and business operations planning across senior leadership, facilitate executive workshops and offsites, support board and earnings preparation, and drive execution of enterprise-wide strategic priorities. | Bachelor’s degree, 5+ years in strategic operations or management consulting supporting executive leadership, exceptional facilitation and communication skills, experience managing complex cross-functional initiatives and transformation programs. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role You will spearhead strategic engagement across AGT, reporting to the Senior Director of Business Operations and directly supporting the Chief of Staff to Lumen’s EVP, Chief Revenue Officer. This high-impact role is central to driving operational alignment with revenue-generating priorities, enabling executive-level planning, and enhancing business operations effectiveness across the CRO organization. You’ll lead and facilitate strategic workshops, coordinate high-visibility offsites, and orchestrate enterprise-wide initiatives that underpin earnings performance, board preparation, and top-line growth strategies. Your work will shape how the CRO office executes against its most critical priorities, ensuring clarity, momentum, and measurable outcomes. The Main Responsibilities • Lead Business Operations Planning: Drive the development and execution of integrated business operations plans that align with enterprise financial goals and strategic priorities. Partner closely with cross-functional leaders to ensure resource allocation supports long-term value creation. • Facilitate Strategic Workshops Across AGT Leadership and Senior Executives: Design and lead structured problem-solving sessions that address complex challenges across the AGT leadership team and broader executive stakeholders. Ensure outcomes are actionable and aligned with financial performance, operational efficiency, and transformation objectives. • Build and Execute Leadership Offsites and Forums: Own the end-to-end planning and facilitation of executive offsites and leadership forums that foster strategic alignment, accelerate decision-making, and drive accountability across key initiatives. Ensure forums are tightly linked to quarterly business rhythms and financial milestones. • Support Board and Earnings Preparation: Partner with Finance, Investor Relations, and Communications to develop high-impact briefing materials for board meetings and earnings calls. Coordinate across senior stakeholders to ensure messaging is consistent, data-driven, and reflective of enterprise performance and strategic direction. • Own Executive-Level Communications and Reporting for Key Initiatives: Develop and deliver executive-ready communications, dashboards, and reporting packages that provide visibility into initiative progress, risks, and financial implications. Ensure leadership has the insights needed to make timely, informed decisions. • Track Progress on Strategic Priorities and Ensure Timely Execution: Establish and maintain robust tracking mechanisms for enterprise-wide strategic priorities. Drive disciplined execution by identifying roadblocks, escalating risks, and ensuring alignment with transformation goals and financial outcomes. What We Look For in a Candidate • Bachelor’s degree in Business, Strategy, or a related discipline, with a strong foundation in revenue-centric planning and execution. • Minimum 5 years of experience in strategic operations, strategy & operations, or management consulting—preferably supporting executive leadership. • Exceptional facilitation and planning capabilities for high-impact workshops, leadership summits, and CRO-aligned engagements. • Demonstrated success managing complex, cross-functional initiatives that drive measurable business outcomes. • Outstanding communication skills and executive presence, with the ability to influence senior stakeholders and shape strategic narratives. • Experience leading transformation programs and leadership development efforts that align with enterprise growth and revenue acceleration. • Skilled in crafting internal and external executive presentations, with a sharp eye for strategic storytelling and board-level messaging. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote #LI-HE1 Requisition #: 340342 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 10/15/2025

Develop and maintain Python automation scripts, troubleshoot automation issues, collaborate with team members, and document processes during a 10-week remote internship. | Must be a rising senior student enrolled in a 4-year accredited university with proficiency in Python, familiarity with automation tools, basic networking knowledge, and Linux/Unix systems experience. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. About Lumen's Internship Program Lumen offers students a unique opportunity to gain hands-on experience in digital innovation through a 10-week summer internship. Interns learn, network, and advance their careers while helping drive technology forward - embark on your exciting journey with Lumen today! Come join Lumen's fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers. Hear from previous interns on the impact this program has had on their career. CLICK HERE! The Role Intern must be available to work full time (40 hours/week) during the 10-week program. Program Dates: May 29 – August 7, 2026. Location: This position is fully remote / work from home in the continental US. Work Authorization: US Work Authorization required for this role. Program eligibility is contingent on the candidate’s commitment to the entire 10-week program. No exceptions will be made. The Main Responsibilities Lumen’s Enterprise Operations organization is looking for a DevOps Engineer Intern on our Network Transformation team. The intern will be responsible for automation of manual tasks as well as software development. You will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment Day-to-Day Responsibilities: Script Development: Write, test, and maintain Python scripts to automate telecom-specific tasks such as configuration changes, or data analysis. Troubleshooting and Support: Respond to automation-related issues and provide quick resolutions. Collaborate with team members to diagnose and fix problems. Collaboration: Work closely with the team to understand project requirements, contribute to code reviews, and actively participate in group discussions. Documentation: Maintain comprehensive documentation of all scripts, processes, and best practices. Ensure that scripts are well-documented for future reference. Continuous Learning: Dedicate time each day to learning and skill development, staying up-to-date with the latest automation tools, scripting languages, and telecom industry trends. Week 1: Orientation and Setup Introduction to the team, company policies, and tools. Set up the development environment with necessary software (e.g., scripting languages, automation tools). Begin training on Lumen systems, network architecture, and existing ATS automation scripts. Week 2-3: Learning and Skill Development In-depth training on Python scripting, focusing on Lumen resources and APIs. Start learning about automation tools such as Itential/Ansible. Week 4-5: Script Development Begin scripting small automation tasks under supervision. Collaborate with team members on existing projects, contribute to code reviews, and refine scripts. Week 6-7: Project Involvement Work on assigned automation projects independently. Attend team meetings to discuss project progress and challenges. Week 8-10: Advanced Scripting and Troubleshooting Assist in troubleshooting and resolving automation issues in live environments. What We Look For in a Candidate Required qualifications Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship. Graduating August 2026 – May 2028 Preferred fields include but not limited to: Computer Science, Information Technology, Electrical Engineering or related field Proficiency and understanding of: Programming Languages: Proficiency in Python is essential, as it's a primary scripting language for automation tasks. Familiarity with other scripting languages like Bash or PowerShell is a bonus. Automation Tools: Knowledge of automation tools such as Ansible, Puppet, Terraform, or Chef is preferred. Experience with any of these tools is a significant advantage. Networking: Understanding of basic networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) is beneficial. Linux/Unix Systems: Familiarity with Linux/Unix operating systems and command-line interface (CLI) is important, as many automation tasks are executed on these platforms. Version Control: Experience with version control systems like Git is a plus, as it helps in collaborative scripting projects and code management. Preferred qualifications Problem Solving: Strong problem-solving skills and the ability to troubleshoot and debug automation scripts and tools. Documentation: The capability to create clear and concise documentation for scripts, processes, and best practices is highly valued. Team Collaboration: Effective communication and teamwork skills to collaborate with colleagues on scripting projects and problem-solving. Continuous Learning: Eagerness to learn and adapt to new technologies and tools in the rapidly evolving field of automation and scripting. Attention to Detail: Being meticulous and detail-oriented is essential to ensure the accuracy and reliability of automation scripts. Project Management: Basic project management skills to plan, organize, and execute automation projects efficiently. Compensation Internship compensation ranges depend on each individual’s level of education, geographic location, and experience/qualifications aligned to the role. Hourly Based Pay Range: Min: $ 31/hour Max: $ 46/hour What to Expect Next Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application. Application & Interview Timeline October – First Round Interviews with top, qualified candidate November - Interview panel with work team December - All Summer 2026 offers will be extended by end of month Requisition #: 340199 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 10/18/2025

Lead database migration from on-premises SQL Server and Oracle to Azure, refactor SSIS packages to ADF pipelines, develop data pipelines in Palantir Foundry, integrate AI/LLMs, and ensure data quality and security. | 7+ years experience in data engineering with deep expertise in SQL Server, Oracle, SSIS, Azure Data Factory, cloud platforms (preferably Azure), Palantir Foundry, Power BI/SSRS, Python, and relevant certifications preferred. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future. The Role We are seeking a highly skilled and experienced Senior Lead Data Engineer to join our team. The ideal candidate will be a technical leader responsible for designing, developing, and maintaining our data infrastructure and data-driven applications. A core part of this role will be large-scale database consolidation and migration to Microsoft Azure, requiring strong experience in cloud-based data solutions. This position requires deep expertise in SQL Server, Oracle, and a portion of the work will involve leveraging Palantir Foundry to build data pipelines and operational applications, including the integration of AI and Large Language Models (LLMs). Working Location This position has been designated as fully remote in the U.S. The Main Responsibilities • Lead the database migration and consolidation effort from on-premises SQL Server and Oracle to a scalable, cloud-native architecture on Microsoft Azure. • Rewrite and refactor existing SSIS packages into Azure Data Factory (ADF) pipelines, optimizing for performance, scalability, and cost-effectiveness in the cloud. • Integrate and orchestrate data flows across multiple cloud platforms including Azure, AWS, and GCP to support a multi-cloud enterprise environment. • Develop and maintain robust data visualization solutions using Power BI and SQL Server Reporting Services (SSRS). • Design, develop, and maintain advanced data pipelines within Palantir Foundry, including the creation and management of Foundry Ontology objects to represent business data. • Collaborate closely with business stakeholders to build and deploy applications within Foundry using its low-code/no-code. • Work with cutting-edge AI technologies, leveraging Palantir's Artificial Intelligence Platform (AIP) to integrate Large Language Models (LLMs) and other AI capabilities into data pipelines and applications. • Ensure end-to-end data quality, integrity, and security across all data systems and platforms. • Participate in architectural reviews, define best practices. What We Look For in a Candidate Technical Skills and Qualifications • Bachelor's degree in Computer Science, Data Science, or a related technical field. • 7+ years of professional experience in a data development, data engineering, or similar role. • Deep expertise in SQL Server and Oracle, including advanced T-SQL and PL/SQL. • Proven experience with data integration tools, specifically SSIS and Azure Data Factory (ADF). • Demonstrable experience with at least one major cloud platform (Azure preferred), with familiarity in cloud services such as Azure Synapse, Azure Data Lake Storage, or similar services in AWS and GCP. • Hands-on experience with Palantir Foundry is highly desirable, including working with Datasets, Code Repositories, and the Foundry Ontology. • Experience with reporting and visualization tools, including Power BI and/or SSRS. • Familiarity with Python, and version control systems like Git. Preferred Skills and Certifications • Experience with Palantir AIP (Artificial Intelligence Platform) or similar platforms for working with LLMs. • Professional certifications such as Microsoft Certified: Azure Data Engineer Associate, or Databricks Certified Data Engineer. • Experience with data governance and data cataloging tools. • Strong understanding of data warehousing concepts and data modeling principles. • Familiarity with Agile methodologies and DevOps practices. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: • Benefits • Bonus Structure #LI-HR1 Requisition #: 340133 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 10/17/2025

Lead cross-functional teams to plan and execute government telecom projects, manage federal contracts, ensure timely deliverables, and coordinate with multiple internal and external stakeholders. | 5-10 years federal telecommunications program management, federal data services transition experience, strong Microsoft Office skills, and ability to manage federal government contracts and customer relationships. | About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role The Lead Project Manager will be aligned to our Enterprise Operations organization and will be responsible for leading cross functional teams in the planning and execution of all Government telecom projects. They must successfully implement and support projects, such as proposal support, project scheduling, operational support systems, ordering, inventory, transition/implementation performance reporting, budgeting/forecasting, training, customer care, operations, program management plans, change management plans, resource plans, quality assurance plans and risk management plans. Location This role has been designated as fully remote, candidates must be within the United States. The Main Responsibilities Direct liaison between the customer and Lumen Government Services (Contract Program Office, Pre-sales, Business Development, Service Delivery, Project Management, Customer Relations, Billing and Contracts, Network Operations) to ensure all contractual obligations are met. Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications. Lifecycle Management of Government Contracts. Program Management Reviews (PMR’s) to include both customer and senior level Lumen management. Assist at the ground level with the integration of services and billing from Lumen’s portfolio of voice, data, hosting, cloud and managed services. Manage and implement complex data services installations to include for the domestic U.S. Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables. Initiate change management reviews and contract modifications, and identify requirements for product and IT development. What We Look For in a Candidate Required 5-10 years of Federal Telecommunications Program Management and customer liaison experience. Working knowledge of Microsoft Office suite, SharePoint, SalesForce a plus, and advanced Excel. Ability to prepare customer and high-level management PowerPoint Presentations Solid understanding of Data Services installation activities for federal government agencies. 5-7 years of Federal Data Services Transition and Implementation Program Management. Preferred Project Management Professional / Project Management Institute (PMP/PMI) certification. Experience in the transition, implementation, management and execution of large-scale Federal Government Contracts to include vendor management. Successful experience in the development of proposals for Federal programs. Builds and maintains excellent customer relationships, especially with the contracting officer’s technical representative (COTR) and senior management. Knowledge of the Networx Universal and Enterprise GSA Contract vehicle. Ability to manage process/procedural changes - thorough understanding of Federal Government contracts. Strong knowledge of traditional data services. Strong verbal and written communication skills. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 340287 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 10/17/2025