Lowe's Companies, Inc.

Support and implement store initiatives through project management, analytics, and process improvements to drive business results. | Requires 2 years of industry experience, data analytics skills, project management experience, and proficiency with Microsoft SharePoint. | Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store teams with driving business results. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications. What You Will Do • Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives. • Coordinates and manages timely execution of projects across stores, from development to implementation. • Provides Store Operations Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings. • Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders. • Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions. • Assists Store Operations Consultants with development of process improvement solutions based on field feedback. • Leverages customer facing technology to improve productivity and efficiency. • Executes the process of documenting policies, procedures, and processes for new store initiatives. Minimum Qualifications • Bachelor’s degree Business, Management, Operations, or related field or equivalent years of experience in lieu of education requirement, if applicable • 2 years Related Industry Experience (Installation, Repair or US Home Improvement) • 2 years Experience in data analytics, performance reporting Preferred Skills/Education • 2 years Demonstrated project management experience, such as Gantt Chart design and development • 1 year Advanced skill in Microsoft SharePoint, such as ability to create list and custom workflows • 1 year Experience with Service Provider Capacity Management Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Assist customers in finding products, answer questions, and ensure customer satisfaction in a retail environment. | Minimum 6 months experience with computers and retail technology, basic math skills, and customer service experience. | Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Manage and optimize enterprise yield strategies across multiple media channels, providing strategic insights and collaborating with cross-functional teams. | Requires 8+ years in campaign management, media analytics, and experience with ad networks and cross-functional project management. | Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The Senior Manager, Yield Operations for Lowe's Media Network (LMN) is responsible for shaping and executing enterprise yield strategy across LMN's retail media portfolio. This scope spans onsite and offsite media, programmatic offerings, in-store placements, video, audio, and emerging channels. The role centers on valuation, pricing, forecasting, and inventory allocation to optimize media revenue while maintaining strong campaign delivery and performance. The position provides strategic insights and trend-based recommendations to Sales and executive stakeholders, translating data into actionable guidance that informs commercial decision-making. Working in close partnership with Sales, Business Operations, Ad Operations, Analytics, and Technology, the Senior Manager advances yield optimization, operational effectiveness, and scalable practices across LMN's advertising ecosystem. What You Will Do Establish LMN’s yield strategy, pricing frameworks, and inventory allocation policies by defining revenue objectives, shaping rate structures, and guiding how inventory is prioritized across channels, formats, and audience segments. Oversee forecasting across LMN channels (onsite, offsite, sponsored products, display, social, etc.) by developing advanced supply-demand models, monitoring marketplace dynamics, and ensuring alignment with financial plans. Identify revenue risks and growth opportunities through ongoing analysis of pipeline, sell-through, pricing efficiency, and channel performance, recommending strategic adjustments in near-term and long-term yield tactics. Lead performance reviews on advertiser trends and monetization effectiveness, synthesizing insights across advertiser categories, campaign types, and inventory sources to influence product evolution and sales strategy. Act as a senior advisor to Sales and Business Operations by guiding pricing decisions, recommending deal structures, assessing feasibility, and providing strategic counsel on high-value or complex advertiser opportunities. Collaborate with Analytics and Technology to refine and scale LMN’s predictive models, automation engines, inventory scoring methodologies, and self-service tooling to improve speed, accuracy, and efficiency of yield decisions. Partner with Ad Operations to ensure alignment between yield strategy and in-market execution, enabling proactive pacing management, optimization opportunities, and mitigation plans for fulfillment risk. Govern LMN policies for pricing, discounts, makegoods, and premium inventory by ensuring consistent application of rules, maintaining compliance with business guardrails, and evolving guidelines as the network grows. Drive workflow improvements that increase accuracy, efficiency, and scalability across LMN systems and teams. Develop and maintain yield KPIs, process standards, and operational guardrails that measure the health of inventory utilization, revenue efficiency, pricing performance, and execution quality across LMN channels. Provide clear insights and strategic recommendations to LMN and enterprise leadership, translating complex data into concise, actionable guidance that informs pricing strategy, product enhancements, and long-term revenue planning. Minimum Qualifications Bachelor’s degree Business, Analytics, Statistics, or related field or equivalent years of experience in lieu of education requirement, if applicable 8 years Progressive campaign management, media planning, project management or media strategy experience. 6-8 years Progressive media analytics experience in a digital advertising environment. 5 years Experience with Ad network/Ad exchange/DSP/SSP/Publishers 5 years Cross-functional and collaborative project or team management 3 years Leadership experience Preferred Skills/Education Master’s degree MBA, Analytics, Statistics 3 years Familiarity with statistical programming language 3 years CRM systems About Lowe's Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Pay Range: $116,400.00 - $194,500.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Contribute to innovative supply chain solutions and collaborate with a remote team to optimize logistics processes. | Requires extensive experience in supply chain or logistics, with skills in process improvement, stakeholder management, and remote collaboration. | Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Pay Range: $116,400.00 - $194,500.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Managing logistics operations, optimizing supply chain processes, and leading cross-functional initiatives. | Extensive experience in logistics, supply chain, and process improvement, with leadership skills; no specific digital advertising or marketing technology experience required. | Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The Director Adtech Systems and Platforms Lowe's Media Network (LMN) defines and oversees the strategic roadmap for technology systems and platforms that support Lowe's retail media operations. This role drives scalable and integrated platform capabilities across onsite, offsite, social, and in-store channels in partnership with Product, Engineering, Data, and Enterprise Technology teams. The Director serves as the bridge between the Lowe's Media Network business, Technology teams, and other Marketing Technology Operations stakeholders across the enterprise to ensure end-to-end advertising systems and tools—spanning onsite, offsite, social, and in-store channels—are designed for optimization, automation, and accelerated growth across both the Lowe's Media Network and the broader Lowe's Marketing organization. The role leads a small but agile team that translates operational requirements into scalable systems and tools, including Customer Relationship Management systems, Order Management Systems, Demand-Side Platforms, and related technologies, enabling seamless campaign execution and optimization, data activation, and delivery of revenue and campaign insights. What You Will Do Serve as the LMN business lead to Product, Engineering and the broader Marketing organization—ensuring alignment on priorities and go-to-market timelines. Translate business and operational requirements into scalable system framework and technical specifications through Business Requirement Docs (BRD), which may include but not limited to use cases, process flows and business impact Define and champion the strategic vision for Lowe’s Media Network (LMN) systems and platforms, ensuring alignment with enterprise priorities and advancing integration and automation in partnership with Product, Engineering, and other senior cross-functional leaders. Provide oversight for the design, enhancement, and full integration of LMN’s advertising technology ecosystem—including customer relationship management tools, campaign management and trafficking systems, audience targeting capabilities, and reporting platforms to enable seamless, automated, and scalable operations. Direct the creation of system frameworks and Business Requirement Documents (BRDs) that translate LMN’s strategic and operational objectives into clear technical specifications, optimized process flows, and measurable business impact. Ensure LMN’s systems architecture is fully aligned with Lowe’s enterprise infrastructure to strengthen interoperability, safeguard data quality, and improve operational efficiency across the organization. Serve as the senior liaison between LMN, Product, Engineering, and Marketing, driving alignment on priorities, product roadmaps, and go-to-market delivery to support business growth and advertiser performance. Partner with Product Management, business stakeholders, and Engineering to define functional requirements, validate system capabilities, and drive technology innovation that advances workflow automation, optimizes data pipelines, enhances reporting accuracy, and ensures readiness for new platform launches and enhancements. Establish and continually refine end-to-end workflow models that promote operational consistency, scalability, and cross-team accountability. Identify and lead the adoption of automation and artificial intelligence opportunities that increase efficiency, reduce manual effort, and future-proof LMN’s systems ecosystem. Champion a media-first, technology-enabled mindset across internal teams, fostering collaboration, shared goals, and integrated execution. Minimum Qualifications Bachelor’s degree in Economics, Marketing, Advertising, Statistics, Engineering or Business or equivalent years of experience in lieu of education requirement, if applicable 10–12 years of progressive experience in digital advertising operations and advertising technology platforms 5+ years of people leadership experience managing multi-level, cross-functional teams Strong ad technical acumen and hands-on adops operational and tools experience. with the ability to collaborate effectively with Engineering and Product teams Proven success building and scaling complex digital advertising backend systems through in-house development and third-party advertising technology partnerships Experience driving clarity and growth in fast-paced, dynamic digital advertising environments; retail media experience preferred Demonstrated ability to manage system integrations, data quality, and workflow automation while translating business objectives into clear technical requirements and process improvements Experience developing business and product requirements and end-to-end workflow documentation, translating business needs into actionable technical solutions. Troubleshooting data/technical issues to support engineering in identifying root cause Preferred Skills/Education Experience leading quality assurance for product and system enhancements and releases in partnership with cross-functional stakeholders, including Sales, Revenue Operations, and Advertising Operations About Lowe's Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Pay Range: $133,200.00 - $222,500.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Lead enterprise-wide operations, performance analysis, and strategic planning for revenue growth and operational excellence. | Requires 12-15 years in marketing and 10-12 years in business operations or revenue strategy, with leadership experience and cross-functional collaboration skills. | Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The Sr. Director, Operations for Lowe's Media Network (LMN) serves as the strategic and operational leader responsible for enabling scalable revenue growth, driving operational excellence, and ensuring enterprise-ready processes across Revenue Operations, Billing Operations, and Business Operations. This role partners closely with Sales, Finance, Marketing, Sourcing, Legal, and enterprise stakeholders to build a high-performing, well-governed operating environment that supports LMN's expanding business. What You Will Do Lead weekly business reviews, ensuring enterprise-wide visibility into performance trends, emerging risks, and strategic opportunities that shape operational and commercial priorities. Direct end-to-end sales performance operations, partnering closely with Sales and Finance leadership on forecasting, target-setting methodologies, pipeline governance, and analytics frameworks that inform strategic decision-making. Deliver forward-looking commercial insights and trend analysis that equip senior sales leadership with the intelligence needed to optimize revenue performance and resource allocation. Architect and institutionalize operational tooling and capabilities to enhance sales productivity, data accuracy, and transparency across books of business. Scale billing operations, systems, and infrastructure to support the growth and increasing complexity of a rapidly expanding retail media portfolio. Lead enterprise collaboration to diagnose, remediate, and proactively prevent data integrity issues impacting revenue capture, billing accuracy, and financial reporting. Develop and manage an enterprise-grade business health scorecard to track performance, risks, and KPIs across LMN. Oversee LMN internal communications and cross-functional information flow, driving alignment, transparency, and organizational engagement. Partner with Finance on SG&A planning, budgeting, and ongoing financial stewardship. Own compliance and governance practices including revenue recognition, audit readiness, and contract management in partnership with Finance, Sourcing, and Legal. Design and optimize end-to-end operating workflows, including RACI structures and standardized ways of working that strengthen executional clarity across LMN. Drive integrated planning processes and ensure alignment with marketing and cross-functional teams on operating procedures, documentation, and change management initiatives. Minimum Qualifications Bachelor’s degree in Economics, Marketing, Advertising, Statistics, Engineering or Business or equivalent years of experience in lieu of education requirement, if applicable 12-15 years of General Marketing Experience 10-12 years of experience in business operations, revenue operations, commercial strategy, FP&A, or comparable fields 10-12 years of leadership experience Demonstrated ability to manage executive-level reporting, financial modeling, and performance management processes Strong cross-functional leadership experience working with Finance, Sales, Product, Data, and Legal teams Proven success guiding organizations through scaling, system modernization, or transformation initiatives About Lowe's Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Pay Range: $163,300.00 - $272,700.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Manage facility planning, budgeting, staffing, and team supervision to ensure efficient product flow in a distribution environment. | Requires 3+ years in distribution or warehouse operations, leadership experience, safety compliance, and proficiency in Microsoft Office and data systems. | What You Will Do The Planning Manager is primarily responsible for the planning and execution of the annual facility budget for all non-capital expenditures. This role estimates the projection of volumes for the facility weekly and distributes costs attributed to labor resources, building supplies and miscellaneous expenses. The Planning Manager creates the staffing model for the year and monitors the staffing of contractual, seasonal and regular associates. This individual also supervises a high performing team that analyzes, plans, and ensures that product moves through the facility efficiently and effectively. What We're Looking For • Required to work a set schedule that meets the needs of the facility. • May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility. • Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment. • Minimally must be able to lift 25 pounds without assistance; ability to lift up to 70 pounds. Minimum Qualifications What You Need To Succeed • Bachelor’s degree in Business, Transportation, Supply Chain Management, or related field plus 3 years of experience in distribution center operations or related area OR 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities • Leadership experience with direct report responsibility • Experience mentoring and coaching others • Experience leading others through change • Proven record for complying with safety requirements • Working knowledge of Microsoft Office including Excel, Access • Experience using a data management system (DMS) Preferred Qualifications • Bachelor’s degree in Business, Transportation, Supply Chain Management, or related field • Experience building a culture of safety among subordinates and peers • Experience creating and managing budgets or forecasting • Experience using troubleshooting processes to resolve problems • Project management experience Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lead and manage global origin transportation, customs compliance, and supply chain security operations across multiple regions. | Extensive experience in international trade, customs regulations, 3PL management, and team leadership, with a strong background in supply chain security programs like C-TPAT. | Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact The Sr. Manager, Global Trade & Import Transportation leads Lowe's global origin transportation and import operations, ensuring compliant, reliable, and cost-effective movement of merchandise from overseas suppliers into North America. This role owns origin execution across Asia, Europe, and the Americas, supporting approximately 170,000 annual import containers and significant international transportation spend. The position establishes origin governance, manages supplier readiness and customs compliance, and oversees 3PL, brokerage, supply chain security, and Mexico cross-border operations. Operating in a highly dynamic trade environment, the role mitigates execution risk, protects ship windows, and maintains network velocity. The Sr. Manager leads a global transportation team and partners cross-functionally with Sourcing, Merchants, Inventory, Finance, Tax, and Compliance to enable scalable and resilient import operations. What You Will Do Own global origin transportation strategy and execution across Asia, Europe, and the Americas, ensuring service reliability, cost control, and regulatory compliance. Lead 3PL origin cargo management operations, including booking governance, consolidation strategy, routing guide adherence, and performance management. Establish and enforce origin governance, milestone controls, and PO lifecycle execution from supplier acceptance through cargo ready date. Set and enforce supplier performance standards, partnering with Sourcing and Merchants to address chronic non-compliance. Own customs brokerage strategy, contracts, and performance, ensuring compliance with U.S. Customs and Border Protection and other government agencies. Lead international supply chain security programs, maintaining C-TPAT Tier III certification and mitigating trade and security risk. Oversee Mexico cross-border import operations, including customs execution, carrier performance, and vendor management. Own the supplier enablement and import network technology roadmap, ensuring scalability, visibility, and data integrity. Proactively identify and mitigate risks related to labor actions, geopolitical events, port congestion, and network disruptions. Develop origin capacity and network resilience strategies to support volume volatility and sourcing shifts. Establish forecasting, KPI, and carrier scorecard frameworks to drive accountability and continuous improvement. Negotiate and govern contracts and SLAs with 3PLs, customs brokers, SaaS providers, and security partners. Serve as a senior advisor to Finance, Tax, and Compliance on trade, duty, and end-to-end landed cost impacts. Hire, lead, and develop a global transportation team aligned to scale, complexity, and future growth. Minimum Qualifications Bachelor’s degree Supply Chain, Transportation, Logistics, Business, or related field or equivalent years of experience in lieu of education requirement, if applicable 8+ years of progressive experience in global transportation, international trade, or supply chain management 6+ years of proven experience managing global origin transportation and import operations across multiple regions 6+ years of demonstrated expertise with 3PL management, customs brokerage, and supplier performance governance 3-5 years of people leadership experience with direct reports Strong knowledge of customs compliance, U.S. Customs and Border Protection regulations, and supply chain security programs (e.g., C-TPAT) Experience managing large operating budgets and negotiating complex logistics and technology contracts Extensive experience with SaaS-based supplier enablement and transportation management systems Experience operating in highly integrated transportation technology environments Advanced analytical and reporting skills Preferred Skills/Education Master’s degree Supply Chain, Transportation, Logistics, or Business Experience using Power BI Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Assist customers, organize merchandise, process orders, and provide excellent customer service in a retail environment. | Minimum 6 months experience with computers and retail technology, basic arithmetic, and customer service skills. | Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Lead global inbound ocean and air transportation networks, negotiate contracts, and optimize costs and capacity. | Requires 8+ years in international transportation, logistics, or supply chain management, with proven experience managing large-scale global inbound networks and leading teams. | Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. Your Impact The Sr. Manager, International Transportation leads Lowe's global inbound ocean and air transportation network, ensuring reliable capacity, service performance, and cost optimization for imports into North America. This role owns carrier strategy, contract negotiations, capacity allocation, and performance governance across a complex global network of origin ports, North American gateways, and distribution centers. With accountability for approximately $900M in annual spend and 150,000+ annual import containers, the position directly influences landed cost, on-time performance, and network resilience. Operating in a highly volatile global trade environment, the role establishes policies and decision frameworks to manage cost, capacity, service, and compliance risks. The Sr. Manager leads a global transportation team and partners cross-functionally to drive end-to-end network alignment and continuous improvement. What You Will Do Own global inbound ocean and air carrier strategy, including network design, capacity procurement, and allocation Negotiate carrier contracts and service level agreements to optimize cost, capacity, and service performance Establish and govern KPIs for international transportation, driving accountability for cost, capacity utilization, and on-time delivery Manage capacity balancing across East Coast and West Coast gateways, flexing routings and service strings to meet demand Oversee international transportation execution across a diverse import portfolio, including GDSM, hazardous materials, and heavyweight freight Drive landed cost improvement initiatives through optimization of routing, carrier mix, and asset utilization Identify, assess, and mitigate transportation risk related to labor actions, geopolitical events, trade policy, and port congestion Partner closely with Origin Cargo Management, customs, and North American landside operations to ensure end-to-end network alignment Lead Mexico cross-border import transportation strategy and execution Own the international transportation technology roadmap, identifying scalability needs and systemic risk Conduct market intelligence and monitor global transportation trends impacting cost, capacity, and network resilience Build and maintain senior-level relationships with ocean carriers and port operators Lead, develop, and retain a high-performing international transportation team Advance sustainability initiatives to reduce empty miles, improve asset utilization, and lower emissions Minimum Qualifications Bachelor’s degree Transportation, Logistics, Supply Chain, Business, or a related field or equivalent years of experience in lieu of education requirement, if applicable 8+ years of experience in international transportation, logistics, or supply chain management 6+ years of proven experience managing large-scale global inbound ocean and air transportation networks 3+ years of people leadership experience with direct reports Demonstrated success in carrier strategy development, contract negotiation, and capacity procurement Experience managing transportation networks across multiple global origin regions and U.S. port gateways Strong background in KPI development, carrier performance management, and cost optimization Experience managing complex freight profiles, including hazardous materials and heavyweight cargo Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Assist with product displays, signage, and merchandising tasks to enhance store presentation and customer experience. | Basic arithmetic, ability to lift 25 lbs, and familiarity with web-based programs; experience in merchandising or operating power equipment is preferred but not required. | Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. * Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks Verify buyback items and ensure they are pulled, prepped, and ready for shipping Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store Confirm product pricing information is clearly visible and replace any missing price labels Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store Repair/replace damaged or missing items, including signage, merchandise and displays. Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders Complete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction) Ability to hear, listen, and to communicate verbally with others Utilize web-based computer programs to accomplish assigned tasks Ability to sit and stand for long periods of time Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experience Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Assist customers, manage merchandise displays, and support store operations. | High school diploma, retail or merchandising experience, ability to operate power equipment, and familiarity with store safety and maintenance. | Key Responsibilities Always provide SMART customer service through the daily execution of Lowe's customer service policies, procedures, and programs. Build relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications. Collaborate with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) Although most of the time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understand customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise. Listen to and responds knowledgeably and promptly to customer questions, taking them to areas of the store when necessary. Demonstrate sincere appreciation to customers. Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs. Empty plant racks onto plant tables merchandising by planogram, price, and color block as they arrive. Identify damaged or missing signage, displays, collateral and orders replacements in accordance with merchandising standards and planogram details. Update/validate wayfinding and product location signage as well as digital maintenance of this information throughout the store. Ensure cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales. Assist with culling and pricing dead and distressed plants. Maintain a high level of communication and partnership with MSM and red vest associates. Identify and communicate issues with quality, quantity, and additional needs to Outside Garden Supervisor and MSM. Adjust fixtures, rotates stock, displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processes. Review, complete, and enter completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasks. Ensure all displays are safe and in working order and repaired/replaced as needed. Repair/seal damaged packaging and boxes including peg-hook items. Remove all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactor. Replace light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.). Detect common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection. Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areas. Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates. Adhere to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices. Operate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). In addition to the above responsibilities, this individual is held accountable for other duties as assigned. Required Qualifications 6 Months Live nursery experience or General Merchandising experience Preferred Qualifications High school diploma or GED 6 Months Lowe’s sales floor experience 6 Months Experience performing product merchandising tasks including reading planograms, setting up and tearing down displays 3 Months Experience operating power equipment such as lifts, order pickers, and similar equipment Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Assist customers, organize merchandise, and process transactions in a retail environment. | Minimum 6 months experience with retail technology, basic arithmetic, and customer service skills; no advanced skills or certifications required. | Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Assist customers, demonstrate products, and maintain store organization to ensure excellent shopping experience. | Less than 1 year of retail experience, basic computer skills, and ability to operate store equipment. | Key Responsibilities Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department) Cross-functionally trains in other areas of the store to help deliver the best customer service Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals) Required Qualifications Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information Less than 1 Year Experience using common retail technology, such as smart phones and tablets Less than 1 Year Retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping Ability to obtain sales related licensure or registration as may be required by law Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Assist customers, manage merchandise, and ensure customer satisfaction in a retail environment. | Minimum 6 months experience with retail technology and customer service, ability to lift 25 lbs, and basic math skills. | Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Facilitating end-to-end oversight and support for installation projects, managing communication, scheduling, and documentation. | Requires 1-3 years in customer-facing roles, project coordination, or related fields, with strong communication and organizational skills. | Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The primary purpose of the Services Project Coordinator is to facilitate end-to-end oversight and support to customers who purchase installation job(s). The Services Project Coordinator is responsible for tracking progress, documenting all interactions, addressing issues and communicating with customers, service providers, stores and vendors in a timely manner to keep the job going. To accomplish this, the Services Project Coordinator must have excellent customer service and problem-solving skills with the ability to adapt to change. The Services Project Coordinator will collaborate directly with customers, service providers, stores and peers to deliver the desired customer experience. The Serivices Project Coordinator will receive regular feedback and coaching from his/her leader and must be receptive and able to incorporate the feedback to improve skills and enhance performance on a continual basis. This position is in a fast-paced environment and schedules may include night and/or weekend hours. What You Will Do • Answer inbound calls from customers, service providers and stores to provide installation job support. • Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information. • Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment. • Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer. • In coordination with stores and customers, arrange product delivery to ensure work can begin on time. • Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system. • Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs. • Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, myRedVest and Salesforce). • Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration. • Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes. • Drive for results by consistently achieving goals and completing tasks/activities on time. • Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback. • Adapt to a fast-paced environment with evolving process enhancements. • Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc. Minimum Qualifications • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable • 1- 3 years' experience in a customer facing role Preferred Skills/Education • Bachelor’s degree Related field • 1 year Experience in project coordination OR experience in remodeling or construction industry • 1 year Experience working in a Project Management function • Experience in contact center environment Pay Range: $17.73 - $29.61 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Managing contact center projects, coordinating with stakeholders, and ensuring successful project delivery across various functions. | Requires 4+ years of project management experience, familiarity with project lifecycle methodologies, and experience leading cross-functional teams. | Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The Contact Center Project Manager is primarily responsible for managing teams that execute identified functional projects. The Project Manager is responsible for engaging with enterprise (COO, CCO, shared services) and internal Contact Center functions to drive successful delivery of projects with business process changes across the organization. This position is also responsible for engaging with IT in a project capacity and for driving the successful delivery of projects with IT work streams. Key outcomes of this role include: 1. Creating clear and attainable project objectives, effectively planning project resources, and delivering to planned cost, time, and scope. 2. Using applicable Project Management Methodology to conduct work across the project life cycle phases, including planning, designing, building and testing, preparing, deploying, and follow-up. To accomplish this, the Contact Center Project Manager must have knowledge of project plans, schedules, status reporting, resource forecasts, and risk mitigation. The Contact Center Project Manager works closely with Contact Center leadership and stakeholders in order to define scope and take on management of key initiatives. What You Will Do Manages Contact Center projects by building and maintaining project plans by identifying issues and opportunities, forming hypotheses, designing and conducting analysis, synthesizing conclusions and co-creating concrete plans to help implement change; developing scope or content suggestions for initiatives and presenting to the Contact Center leadership team for approval; representing the users and user’s needs throughout the lifecycle of a project implementation while considering current as well as future Function and Enterprise needs, where known, in all project engagements; working independently, with limited direction, to achieve defined end results; tracking key measures such as on-time and on-budget project completion, and maintaining standardization across Contact Center and Enterprise business areas for benefits for key projects and initiatives; developing and maintaining an in-depth knowledge of Lowe’s functional systems’ capabilities and business processes for assigned efforts; providing functional guidance and direction to project resources and Business Subject Matter Experts for assigned initiatives Supports change management within each assignment by developing and executing the change management strategy; involving key stakeholders; implementing corporate change management methods as required to ensure realization; providing Business Area leadership with timely updates and recommendations; coordinating system and process development training needs Coordinates stakeholders to ensure realization of initiatives by working closely with IT to ensure timely implementation and rollout of systems development projects including appropriate UAT (User Acceptance Testing) design and management, and ensures that all appropriate IT project activities are defined and appropriately assigned for accountability; maintaining responsibility for coordinating business resources for UAT and partnering with IT to manage the overall UAT process; working closely with all shared services program resources to ensure timely implementation and rollout of assigned components of the program plan; negotiating with business areas to identify and obtain commitment for user participation in all required phases of the development of new systems capabilities to ensure successful deployment; providing the Contact Center leadership team resource estimates and progress updates; communicating with functional stakeholders on any business area requirements hand-offs and progress updates; collaborating as a team member/leader any progress updates and resources solicitations to Functional VPs, Directors, Managers, and SMEs; collaborating on project management best practices with Enterprise BPM (Business Process Management); interacting with Enterprise Support areas (e.g., IT, FP&A, Legal, HR, etc.) to solicit resources and collaborate as team member/leader Minimum Qualifications Bachelor’s degree in Business Administration, Computer Science, Management Information Systems (MIS) or related field or equivalent years of experience in lieu of education requirement 4+ years of project management experience 6+ years project management experience 2 Years experience working on project(s) involving the implementation of project life cycle methodologies (e.g., SDLC, process management, organizational change) 2 Years experience leading project teams Preferred Skills/Education 2 years business experience 2 years experience in project planning and coordination for large or complex projects 1 Year experience managing operational or project financial budgets 1 year business or IT consulting experience 1 year experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions 1 year experience using formal business process improvement methodologies or other project/program management certification Formal training in change management methodology Pay Range: $83,500.00 - $139,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.