LiveU

Drive sales and develop business relationships in the sports production market across the Southeast U.S. region. | 5+ years selling technology solutions in sports production with strong executive contacts, technical knowledge, and a Bachelor's degree. | A fantastic opportunity now exists to join the LiveU Sports Team! Due to tremendous growth of the company, we are searching for a hard-working, driven candidate to join our already successful Sales team and take responsibility to develop relationships and drive business in our Sports accounts specifically focusing on sports teams, conferences, leagues, digital media companies, broadcast rights holders and other market segments that are associated to Sports in the United States. Job Description LiveU is the number one provider of end-to-end live delivery solutions to the broadcast and online markets. We are leveraging this market position to expand LiveU’ s presence within the Sports market and are recruiting a Sales Manager to lead this expansion. Qualified individuals should have proven experience and effective business contacts with Sports teams, conferences, leagues, digital media companies, regional/national rights holders and other market segments that are associated to sports in the United States. Ability to sell solution-based products and identify new business opportunities within the sports marketplace. Candidate will cover the Southeast region of the U.S,. Sales duties include but are not limited to: · Utilize consultative selling techniques to build, implement and drive immediate sales and establish long-term relationships with accounts · Prepare bids, process specifications, and presentations · Serve as a solution based consultant for accounts including sales calls & presentations · Create account action plans as well as set and meet revenue goals for designated product line · Understand all aspects of our business which includes: working with distribution channels, mechanics of conducting a sale, market needs, trade shows, and sales strategies · Develop a pipeline of opportunities that supports the individual’s sales goals Requirements · 5 years’ experience selling solutions in the sports production market in the United States with strong executive contacts. · In depth understanding of sports teams, league and conferences and their day-to-day operations · Demonstrated history of sales achievements including growing sales and development of new business of technology solutions · Ability to work independently with limited supervision a must · Technically capable person able to demonstrate complex solutions and discuss technical features in detail · Bachelor’s Degree · Excellent verbal, written, communication, and presentation skills · Collaboration skills to build relationships · Strong customer service skills with internal and external customers · Detail oriented and organized · Computer & CRM skills (Microsoft Office, Salesforce) · Advantage to candidates with experience in: Wireless Network solutions, Video solutions, Mobile Solutions, Live Production, Satellite/Fiber/IP Video Transmission, Cloud production Basic requirements null

The Support Engineer will field incoming requests and issues via various channels, taking ownership of requests until resolution or escalation. They will document activities, manage priority situations, and collaborate across the company to resolve issues. | Candidates should have outstanding customer service skills and prior experience handling customer requests. Technological proficiency with software and hardware is required, while technical support experience is desired but not mandatory. | Description About LiveU Join the leader in live IP-video solutions for top broadcasters, sports organizations, public safety, and more. With over 5,000 customers in 150+ countries, LiveU is trusted to cover every major news and sports event, from the US Presidential Election campaign to the Summer and Winter Games. Location: Hybrid - 2 days in Hackensack, NJ Office Responsibilities · Field incoming requests/issues via omni-channel platform (phone, email, and chat). · Take ownership of requests and support through resolution or escalation. · Document requests/issues and related support activity. · Identify priority escalation situations and manage them according. · Raise awareness of procedures that require modification and/or are missing. · Collaborate across the company as needed to resolve requests/issues. · Identify and report cases that could be addressed with self-service and/or automation. Salary range: $20-$24 / hr Requirements Flexibility to work some holidays and weekends, and extra hours as needed. Outstanding customer service skills. Prior experience handling customer requests/issues (service). Technologically proficient with software and hardware. Technical support experience desired but not mandatory. Basic requirements None