LifeStance Health

Lead strategy and optimization of enterprise platforms and operational systems to improve efficiency through AI-driven automation. | Bachelor's degree and 10+ years in product management, platform design, and healthcare with strategic leadership experience. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. ROLE OVERVIEW The Senior Director Enterprise Platforms and Operations is responsible for leading the strategy, optimization, and scalability of LifeStance's enterprise platforms and operational capabilities. This includes EMR and integrated technologies that support core business operations such as revenue cycle management, call center operations, scheduling, referrals, and patient access. This role focuses on driving operational efficiency, standardization, and AI-driven optimization across the organization. Partnering across Operations, Technology, Product, and AI Transformation, this leader ensures enterprise platforms are reliable, scalable, and enable high-performing, data-driven operations. Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description. Leaders at LifeStance are expected to foster a commitment to the organization values. COMPENSATION: $189,522 - $236,902 /annually in addition to a competitive bonus plan KEY RESPONSIBILITES Lead the product strategy and roadmap for enterprise platforms including EMR and operational systems. Drive end-to-end operational efficiency improvements across RCM, scheduling, referrals, and call center operations. Work with the Enterprise Interoperatbility team on the EMR integration strategy and execution. Identify and implement AI-driven automation opportunities to reduce cost and improve throughput. Establish platform performance KPIs including system uptime, throughput, cycle times, and cost-to-serve metrics. Partner with Product and Engineering to prioritize and deliver scalable platform enhancements. Lead platform integration and interoperability efforts across enterprise systems. Develop a multi-year roadmap for enterprise platform scalability and modernization. Establish governance and prioritization frameworks for platform investments. Build and lead a high-performing team across platform operations, analytics, and automation. Drive standardization of workflows and processes across markets and service lines. REQUIRED SKILLS AND KNOWLEDGE Bachelor's degree required; advanced degree preferred. At least 10 years of product management and platform design experience At least 10 years of healthcare experience At least 8 years of people management experience At least 7 years of strategic leadership experience Experience working with large-scale enterprise systems including EMR, RCM, and call center technologies. Proven track record of driving operational efficiency and scalability initiatives. Experience implementing AI or automation in operational workflows. Strong understanding of healthcare data, interoperability, and system integration. Direct experience in leading full cycle product development from idea to production release and management. Experience in building and scaling high-performance product teams within a large healthcare organization. Skilled at translating user needs into actionable technology and process improvements Qualified candidates must be legally authorized to be employed in the United States LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-BA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Lead enterprise AI strategy, governance, and program execution to enable AI adoption at scale. | 7+ years in strategy or transformation leadership with experience in complex, regulated environments and AI familiarity. | ROLE OVERVIEW LifeStance Health is building the enterprise capabilities to adopt artificial intelligence (AI) responsibly and at scale. We are seeking a Head of AI Transformation & Enablement to serve as the orchestrator of this transformation - translating strategy into execution while shaping the operating model, governance, and prioritization that enable AI to scale effectively across the organization. This role sits within Strategic Enablement and operates as a strategic execution partner and system-level operator. You will work cross-functionally with teams such as Operational Excellence, Technology, and People functions to drive an integrated AI roadmap - ensuring initiatives are aligned, sequenced correctly, and delivering measurable value. You will also partner with executive leadership to shape LifeStance's enterprise AI operating model, governance, and prioritization approach, translating strategic direction into scalable, cross-functional execution. This is not a research or experimentation role alone. It is an enterprise execution role focused on translating ambition into real-world impact through disciplined program leadership, governance, and cross-functional alignment. The ideal candidate thrives in ambiguity, understands both opportunity and risk, and can move seamlessly between strategic framing, operating-model design, and hands-on program leadership, all while bringing a system-design lens. You will act as a trusted thought partner to senior leaders, while being relentlessly focused on outcomes, adoption, and enterprise readiness. You will both design key elements of how we operate and directly drive execution of critical initiatives. Success requires the ability to move fluidly between strategy and detail - setting direction, making trade-offs, and personally advancing the work where needed. This role also plays a critical part in translating AI opportunities in clear business cases, ensuring investments are grounded in measurable value and aligned with enterprise priorities. Consistent with LifeStance's values, every member of the LifeStance team is expected to support the mission, including participating in projects and initiatives beyond those explicitly outlined in this role. KEY RESPONSIBILITIES Enterprise AI Strategy & Enablement • Translate LifeStance's enterprise strategy into a clear, pragmatic AI enablement roadmap, identifying priority use cases, sequencing, dependencies, and value hypotheses. • Define how the organization prioritizes AI investments, including establishing criteria, developing business cases, and conducting cost-benefit analyses to inform investment decisions. • Partner with clinical, operations, technology, OE (operational excellence), compliance, and functional leaders to identify where AI can drive material improvements in access, experience, quality, productivity, and scalability. • Frame AI initiatives in business terms - clarifying the "why," expected impact, risks, and success metrics for executive decision-making. AI Governance & Responsible Adoption • Design, implement, and evolve AI governance frameworks, including intake, prioritization, risk assessment, clinical safety considerations, compliance, data use, and ongoing monitoring of deployed solutions. • Establish clear decision rights (e.g., RAPID), standards, and guardrails for AI use across the enterprise. • Serve as a central coordinator across Legal, Compliance, Privacy, Security, Clinical Leadership, and Technology to ensure responsible and compliant AI adoption. Program Leadership & Execution • Own end-to-end execution of AI enablement initiatives - from concept through scaled deployment and lifecycle management. • Serve as the enterprise orchestrator cross-functionally with teams such as Operational Excellence and Technology, ensuring alignment, sequencing, and delivery of an integrated roadmap. • Lead cross-functional workstreams with clarity across scope, timelines, milestones, and interdependencies. • Anticipate risks, surface trade-offs early, and proactively resolve issues that threaten delivery, adoption, or trust. • Establish execution cadence, accountability mechanisms, and transparent progress reporting for executive sponsors. Operating Model & Capability Building • Help define and operationalize the enterprise AI operating model - how ideas are surfaced, evaluated, built/bought, governed, scaled, and measured. • Stand up and maintain core structures such as the AI Council, decision forums, and executive reporting cadence. • Enable teams with the tools, processes, and guidance needed to apply AI effectively within their domains. • Partner with Technology and Insights teams to ensure AI initiatives are supported by strong data foundations, performance measurement, and scalable infrastructure. Executive Thought Partnership & Change Leadership • Act as a trusted advisor to senior leaders on AI-related decisions, trade-offs, investment priorities, and implications. • Translate complex technical, operational, or regulatory considerations into clear executive-level narratives. • Support enterprise change management by building alignment, momentum, and shared understanding across leaders and teams. Data, Metrics & Value Realization • Define and track success metrics across AI initiatives, including adoption, performance, risk indicators, and business impact. • Ensure initiatives are grounded in clear business cases and deliver measurable ROI. • Synthesize progress into clear, executive-ready insights that inform prioritization, investment decisions, and course correction. SKILLS & EXPERIENCE • Bachelor's degree required; advanced degree preferred (MBA, MS, or similar • 7+ years of experience in strategy, program leadership, consulting, transformation, or technology-enabled operating roles, with significant time spent leading enterprise-scale initiatives • Demonstrated experience leading complex, cross-functional programs in regulated or highly complex environments (healthcare strongly preferred) • Strong familiarity with AI concepts, use cases, and risks (e.g., generative AI, automation, clinical decision support, operational AI), even if not a hands-on technical builder • Experience designing or operating governance models (AI, data, technology risk, compliance, or similar) and decision frameworks • Proven ability to translate ambiguity into structure, priorities, and action • Data-fluent with experience defining success metrics and using performance data to guide decisions • Demonstrated experience developing business cases and conducting cost-benefit or ROI analyses to inform strategic investment decisions • Exceptional influence and communication skills, with experience engaging senior executives without formal authority • Calm, disciplined, and solutions-oriented under pressure • Deep curiosity, strong judgment, and a bias toward responsible innovation • Qualified candidates must be legally authorized to be employed in the United States WHY THIS ROLE MATTERS This role sits at the intersection of strategy, technology, clinical care, and execution. The person in this role will help determine how LifeStance responsibly harnesses AI at scale, shaping not just near-term tools, but the long-term operating posture of the enterprise. PHYSICAL REQUIREMENTS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. COMPENSATION: $155,000 - $195,000 annually, with 20% annual bonus potential and long-term incentive plan eligibility LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-TS1

Lead cross-functional initiatives to streamline operations and improve productivity using Lean Six Sigma and change management. | 4-7 years project management or process improvement experience, bachelor's degree, and preferred certifications like PMP or Lean Six Sigma. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary The Operational Effectiveness (OE) Project Manager supports LifeStance Health’s mission to deliver accessible, high-quality behavioral healthcare by leading initiatives that streamline operations, improve productivity, and reduce SG&A costs across the enterprise. This role is responsible for coordinating complex, cross-functional projects from concept through execution, ensuring alignment with strategic cost-reduction and efficiency goals. The OE Project Manager will apply structured project management, Lean Six Sigma, and change management practices to ensure initiatives deliver measurable results that strengthen enterprise scalability. This position is a remote role with the ability to sit within any US locality. Compensation: 82,000 - 100,000 Annually with potential bonus Responsibilities: Plan, manage, and execute multiple cross-functional projects focused on reducing SG&A and improving operational efficiency. Create and maintain project plans, charters, timelines, and KPIs to track performance against objectives. Identify risks, dependencies, and barriers; develop mitigation plans to keep initiatives on schedule and within scope. Partner with Finance to quantify cost savings, productivity gains, and ROI from OE initiatives. Support process standardization and automation across functions such as RCM, Intake, Credentialing, Finance, IT, HR, and Shared Services. Collaborate with digital and data teams to integrate automation, analytics, and AI solutions into redesigned workflows. Support OE governance routines including prioritization meetings, dashboards, and executive reporting. Maintain visibility to leadership through clear, data-driven updates on project progress and outcomes. Ensure stakeholder alignment and engagement through structured communication and feedback loops. Support stakeholder readiness and training plans for new processes and technologies. Champion OE principles, continuous improvement mindset, and accountability across teams. Measure adoption and sustainment to ensure SG&A reduction outcomes are realized and maintained. Skills and Experience: Bachelor’s degree in Business, Operations, Healthcare Administration, or related field preferred (Lean Six Sigma Green Belt or higher preferred). 4–7 years of experience in project management or process improvement, ideally in healthcare or high-growth service organizations. Demonstrated success leading cross-functional projects that produced measurable cost reductions or productivity improvements. Strong analytical and problem-solving skills; ability to interpret operational and financial data. Skilled in project management tools (e.g., Smartsheet, Monday.com, MS Project) and familiar with process-mapping and data visualization software. Exceptional communication, facilitation, and collaboration skills across multiple stakeholder levels. PMP, CAPM, or Lean Six Sigma certification strongly preferred. Success Measures: Percentage reduction in SG&A supported through completed OE initiatives. Project delivery on time, within scope, and meeting cost-savings targets. Increased automation, productivity, and efficiency metrics within Shared Services and clinical operations. Enhanced cross-functional alignment and standardized ways of working. Positive feedback from leadership and stakeholders on OE project execution and impact. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-TS1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Provide clinical and administrative support to psychiatric clinicians and patients in an outpatient mental health clinic. | Certified Medical Assistant credential, healthcare experience, strong communication skills, and BLS certification required. | Job Description Job DescriptionAt LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health. Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! The Spravato Medical Assistant is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to patients as they navigate the mental health experience. Duties/Responsibilities:Operational Excellence: • Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection  • Provide strong customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or emotional situations • Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction  Patient Support: • Oversee the daily operations and management of clinical therapies under the direction of the psychiatric clinician • Greet and room patients, obtain weight and vitals, review any relevant medical information and current medications, administer medications as indicated and ordered   • Review all screeners related to patient’s appointment and alert psychiatric clinician if abnormal or high scores are reported   • Provide clear patient instructions and education regarding treatments   • Ensure all relevant documentation and consents are signed before starting treatment  • Ensure adequate medication dosages and confirm accurate dose before administration of medication  • Before starting treatment ensure correct patient identification is obtained, chairside   • Monitor and assess patients thoroughly throughout their stay • Maintain all clinical logs to ensure compliance and accuracy • Ensure clinic prep is complete for the next shift  • Review intakes and collaborate with psychiatric clinician, regarding new patient paperwork • Establish professional relationships with new and existing patients  • Timely submission of charting and documentation requirements for each patient  • Maintain an orderly configuration for the storage of supplies, including expiration dates and sufficient levels of the required supply  • Monitor and report inventory requirements needed for daily operation • Maintain and comply with DEA regulations of controlled substances  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations   • Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)  • Facilitate communication as needed between the patient, medical staff and the patient’s pharmacy, including arranging medication deliveries • Ensure accuracy of patient pharmacy information in the medical record  • Assist in coordination of internal and external referrals for specialty services care Clinician Support • Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.  • Coordinate with clinicians pertaining to any additional patient questions.  Required Skills/Abilities: • Ability to multitask and prioritize duties to support delivery of high-quality patient experience.  • Ability to work independently and as a team member.  • Strong communication skills, both written and verbal.  • Proficient in using Computer Software Applications (Microsoft Office & EMRs)  • Comfortable handling sensitive and confidential Information (HIPAA)  • Current BLS Certification • Understanding of documentation standards Education and Experience: • Certified Medical Assistant • High School or equivalent required, associates/bachelor’s degree preferred​.  • 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Professionalism and Decision-making Responsibilities: • Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.  • Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.  • Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.  • Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.  • Organization & Attention to Detail: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, and information. Understand the need for accurate information in data entry and communication with patients/clients and staff.  • Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.  Physical Requirements: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Location: • 100% Onsite at a LifeStance Practice Location LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status About LifeStance Health LifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Lead software delivery and operational health across multiple squads ensuring alignment with technology strategy. | Bachelor's degree with 7+ years software engineering experience including 2+ years formal supervisory responsibility and deep technical credibility in AWS, Node.js, and React. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. POSITION SUMMARY The Senior Manager, Software Engineering leads delivery and operational health across one or more product areas, ensuring engineering execution aligns to LifeStance's product and technology strategy. This leader takes end-to-end accountability for outcomes - planning, sequencing, and balancing delivery, quality, and operational stability across multiple squads. This is a technically credible leadership role. The Senior Manager is expected to review architecture, challenge design decisions, and guide system design discussions across modern web and cloud-native systems. Success is measured by consistent delivery against commitments, healthy team execution, stable production services, and a measurable lift in engineering discipline and operational maturity. COMPENSATION: $157,000 - $195,000/annually in addition to a competitive bonus plan RESPONSIBILITIES Lead execution and delivery for one or more product areas, ensuring commitments are met with high quality (30%) Plan and sequence work to execute established product and technology strategy within team scope (15%) Manage and develop engineers through coaching, feedback, and performance management (15%) Drive team-level and cross-team projects, including targeted process improvements (15%) Coordinate with vendors and partners to ensure effective integration and delivery (10%) Monitor operational health and execution risks, escalating issues as needed (10%) Partner with product counterparts to align priorities, scope, and delivery expectations (5%) In this role you will: Translate strategic direction into actionable team initiatives, breaking down objectives into deliverable workstreams and ensuring teams understand both the what and the why Provide technical stewardship across the product area, reviewing architecture, challenging design decisions, and setting standards for code quality, scalability, observability, and operational resilience Set a high bar for engineering rigor and hold teams accountable with persistence, while fostering psychological safety and open communication Proactively surface risks, dependencies, and delivery gaps, escalating tradeoffs early when scope, timelines, or cross-team commitments are at stake Identify workflow inefficiencies and drive targeted process improvements to enhance predictability, quality, and team effectiveness Support legal and regulatory compliance by identifying risks during execution and ensuring teams follow established policies REQUIREMENTS Bachelor's degree typically required; additional highly related experience may be considered in lieu of the degree 7+ years of software engineering and delivery experience across multiple systems 2+ years of formal supervisory responsibility 5+ years of ownership across team delivery and execution Demonstrated success in technology-forward or digital-first companies strongly preferred Required knowledge and skill sets: Technical depth and credibility across modern web and cloud-native systems including React/TypeScript frontends, Node.js services, event-driven and API/microservices architectures, and AWS, sufficient to review architecture, challenge design decisions, and identify performance, reliability, and scalability risks Multi-squad execution leadership including planning, sequencing, and balancing competing demands, coordinating cross-team dependencies, and driving predictable delivery without creating churn People leadership and talent development including managing senior engineers and emerging leaders, setting clear performance expectations, and developing high-agency, accountable teams Execution discipline and continuous improvement with a track record of raising engineering standards, delivery predictability, operational maturity, on-call effectiveness, and incident response rigor Strong stakeholder communication and influence across product, design, and business partners, with the ability to translate strategy into execution and execution realities back into clear, actionable tradeoffs EQUAL OPPORTUNITY LifeStance Health is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. Demonstrates awareness, inclusivity, sensitivity, humility, and experience working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-BA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

The Cash Posting Coordinator is responsible for cash posting activities related to services provided by LifeStance Health. This includes ensuring billing practices are complete and accurate while collaborating with team members and leadership. | Candidates must have a high school diploma or GED equivalent and at least 1 year of medical facility or medical office billing experience. Proficiency in Microsoft Office, especially Excel, and familiarity with insurance companies and bank reconciliation are preferred. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW: The Cash Posting Coordinator is charged with the cash posting activities related to services provided by LifeStance Health and associated clinical practices. The coordinator will work collaboratively with team members and leadership to ensure that billing practices are complete and accurate. The ideal candidate will be someone who has a strong desire to work individually while meeting the needs of a national organization. An important key requirement is the self-accountability to drive success in a virtual team environment. This position is a remote role with the ability to sit within any US locality where LifeStance is represented. COMPENSATION $19.40 - 21.00 Hourly; M-F 7:30AM- 4:00PM PST RESPONSIBILITIES: Maintain current information on correct and lawful practices for billing payers Participate in the daily and monthly bank reconciliation Post payments electronically (ERA/EFT) and manually (paper/lockbox) Utilize website to pull remittance advices and download 835 files All other duties surrounding posting of insurance and payment posting (ERA Screen clean, organization of bank spreadsheets, etc.) Follow established policies and procedures to safeguard collection Work with Clinical Offices and Collectors to ensure accuracy of claims Support leadership with daily, weekly monthly reporting needs as required SKILLS & EXPERIENCE: High school diploma or GED equivalent required 1+ years of medical facility or medical office billing experience Proficient in Microsoft Office products; intermediate skills in Microsoft Excel preferred Ability to work both in a team environment and independently Experience with automated billing systems preferred Experience with training in business office activities is preferred Familiarity with insurance companies, Medicare, and Medicaid Familiarity with bank lockboxes and daily bank reconciliation Qualified candidates must be legally authorized to be employed in the United States LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-KO1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Manage front office daily activities including patient check-in/out, scheduling prep, clinician support, and ensuring smooth office operations. | High school diploma or equivalent with 1+ years healthcare operations or customer service experience, proficiency in Microsoft Office and EMRs, and ability to handle sensitive information. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values • Belonging: We cultivate a space where everyone can show up as their authentic self. • Empathy: We seek out diverse perspectives and listen to learn without judgment. • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. • One Team: We realize our full potential when we work together towards our shared purpose. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.25 - $21.25/hour, plus quarterly bonus/incentive potential Location: 4361 Latham Street Ste. 220 Riverside, CA 92501 Additional offices: 4160 Temescal Canyon Road Ste 20 Corona, CA 92883 31573 Rancho Pueblo Road Ste 200 Temecula, CA 92592 Duties/Responsibilities: Operational Excellence: • Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. • Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. • General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. • Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: • Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. • Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. • Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. • Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. • Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. • Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. • Collect all in-person and telehealth co-payments and account balances at the time of service. • Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: • Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. • Coordinate with clinicians pertaining to any additional patient questions. • Support clinician schedules by auditing for appointment accuracy. • Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: • Ability to multitask and prioritize duties to support delivery of high-quality patient experience. • Ability to work independently and as a team member. • Strong communication skills, both written and verbal. • Proficient in using Computer Software Applications (Microsoft Office & EMRs) • Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: • High School or equivalent required, associates/bachelor's degree preferred. • 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-VR1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.Learn moreabout Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Lead long-term product strategy and lifecycle management for LifeStance's digital portfolio, including market analysis and strategic partnership decisions. | 10+ years in product or corporate strategy leadership, experience with multi-year product planning, market analysis, partnership strategy, and familiarity with healthcare regulations and digital health platforms. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Senior Director, Product Strategy will lead the development and execution of long-term product strategy across the LifeStance digital portfolio. This role is responsible for shaping Multi-Generational Product Planning (MGPP), overseeing Product Lifecycle Management (PLM), leading Market Intelligence, and guiding strategic build-buy-partner decisions to accelerate product and platform outcomes. This highly strategic role serves as a key partner to product, technology, and business leaders to ensure that product investments are aligned with enterprise objectives, market needs, and ecosystem opportunities. The ideal candidate brings structured thinking, deep digital health expertise, and strong executive communication skills. RESPONSIBILITIES Multi-Generational Product Planning Lead the development of 3–5 year product plans aligned to strategic goals and technology platform capabilities. Partner with executives, product leaders, and engineering to shape vision, evolution phases, and investment cases. Maintain a horizon-based product planning framework (e.g., Horizon 1–3). Product Lifecycle Management Define and operationalize lifecycle stage criteria (e.g., incubate, scale, sunset). Drive product reviews to assess health, usage, value contribution, and fit within portfolio. Recommend investments, pivots, or retirements based on data-driven insights. Strategic Planning & Portfolio Governance Support annual and quarterly product planning cycles, including AOP and OKRs. Drive cross-functional alignment on product sequencing, dependencies, and prioritization. Lead or support product council reviews and governance cadences. Market Intelligence & Competitive Analysis Conduct ongoing market, consumer, and competitor analysis to identify opportunities, threats, and whitespace.. Maintain a comprehensive view of emerging digital health trends, business models, and enabling technologies. Translate insights into strategic guidance for product planning and positioning. Strategic Partnerships (Build/Buy/Partner) Develop frameworks and recommendations for whether to build internally, buy third-party solutions, or form partnerships. Evaluate external vendors, platforms, and ecosystem players to support business and product expansion. Partner with Business Development, Technology, and Legal to structure partnerships that accelerate product capabilities. SKILLS & EXPERIENCE 10+ years in product strategy, corporate strategy, or product leadership, ideally in digital health or enterprise technology. Proven success in leading multi-year product planning and lifecycle portfolio reviews. Strong experience with market and competitive analysis in technology-driven industries. Demonstrated ability to develop and evaluate strategic partnerships and build-buy-partner strategies. Strategic thinker with excellent communication and executive storytelling skills. Strong cross-functional collaboration and influencing skills. Familiarity with healthcare regulatory environments (e.g., HIPAA), EHR systems, and digital health platforms preferred PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!