LifeStance Health

Conduct market research and data analysis to support sales pipeline growth and territory planning for healthcare business development. | Bachelor's degree and 1-3 years market research experience with strong analytical skills and proficiency in Excel, Power BI, and CRM tools, preferably in healthcare. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. ROLE OVERVIEW We are seeking a highly motivated Market Research Specialist to increase the number of first appointments our health system and industry sales team has with qualified accounts. In addition to outreach the Market Research Specialist will collect, analyze and interpret data on customers and markets across the U.S., providing actionable insight that impacts pipeline health, lead qualification, territory planning and overall referral growth. The Market Research Specialist will collaborate with sales executives and national directors of business development to develop the Ideal Client Profile for LifeStance and use primary and secondary data sources to ensure that targeting and outreach efforts focus on the highest-value accounts. The Market Research Specialist will play a pivotal role in pipeline actualization and will collaborate with sales executives and account managers to build reliable projections that capture true potential of every care partner. Additionally, the market research specialist will consistently scan the national landscape to identify disruption and opportunity for Lifestance business development strategy. COMPENSATION: $66,000 - $79,000/annually in addition to an annual incentive based bonus structure RESPONSIBILITIES In collaboration with Clinical Liaisons and Market Leadership, secure first appointment for sales executives on qualified accounts. Use data to determine which geographies, segments, or referral channels have the highest growth potential to make sure the right markets are targeted, and the right prospects are prioritized. Improve pipeline actualization by assuring top of funnel is filled with qualified, data-backed leads that demonstrate incremental growth in referrals. Analyze which market segments or lead sources yield the highest actualization rates and make sure insights flow from Sales Execs to Account Management to Clinician Liaisons. Refine Ideal Client Profile and segmentation to increase close rate, conversion performance, and create targeted sales plans. Monitor industry developments, payer changes and competitor activity to identify risks and opportunities. In collaboration with marketing analytics, improve accuracy of forecasted sales targets by tracking pipeline actualization rates. Ensure Salesforce qualified lead information and market data are accurate and aligned with strategic targeting priorities. Track key metrics such as lead volume, conversion rates, and sales cycle length to flag early warning signs of a slowing or unbalanced pipeline. Analyze historical data to forecast demand and set realistic pipeline targets by segment and/or account. Facilitate with analytics, a scoring model to distinguish “sales qualified” leads to assure efficiency and alignment of entire business development team. Monitor industry developments impacting the healthcare industry and serve as a knowledge expert for sales team and heighten their consultation value with current and potential partners. Build an accountable and responsive sales culture that is rooted in an “expect to win” mindset. In collaboration with analytics, design territories that get the most out of our Business Development resources. Operate with high integrity in compliance with company policies and procedures and laws / regulations SKILLS & EXPERIENCE Bachelor’s degree in business, marketing or related field 1-3 years of market research experience Strong analytical and critical thinking skills with proficiency in excel and power BI. Experience with CRM and data platforms like Salesforce, Zoom Info, Definitive Healthcare, IQVIA etc. Excellent interpersonal and organizational skills Detail oriented, self-motivated and able to manage multiple projects in a fast-paced environment. Excellent written and verbal communication skills, with the ability to present complex findings clearly. Experience in healthcare market analysis, referral trends, payer landscapes or provider segmentation preferred. Qualified candidates must be legally authorized to be employed in the United States Valid driver's license and acceptable driving record Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

The Intake Coordinator assists new patients in establishing care with a LifeStance provider by scheduling initial assessments and collecting necessary demographic information. They also verify insurance eligibility and manage referrals to appropriately match patients with suitable providers. | A high school diploma or equivalent is required, with a preference for a bachelor's degree. Candidates should have at least 2 years of experience in a contact center or healthcare environment and strong computer proficiency. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Intake Coordinator plays a vital role in assisting new patients to establish care with a LifeStance provider. This position is responsible for scheduling initial assessments, collecting necessary demographic, verifying insurance eligibility, and managing referrals and clinical history to appropriately match patients with the most suitable providers. The Intake Coordinator facilitates the initial stages of client engagement and must possess excellent interpersonal skills. Hours: 8:30 am - 5:00 pm PST Monday - Friday Compensation: $20/hour RESPONSIBILITIES Intake Department Interactions: Efficiently handle communications via phone (inbound and outbound), email, voicemail, faxes, and chat. Identify and communicate patient trends and feedback, including scheduling barriers to Intake. Interact with Practice Operations team as necessary to ensure proper patient matching. New Patient Assistance: Conduct thorough intake assessments to understand patient needs and match them with the most appropriate provider. Schedule initial appointments promptly and accurately with detail outlining patients’ needs including talk therapy and/or medication management. Collect patient insurance information and run eligibility ensuring in-network benefits for matched provider. Obtain and verify patient clinical history, demographic details, insurance information, and eligibility. Collect credit card for file and maintain compliance. Assist new patients with portal setup and new patient paperwork. Process and manage referral paperwork efficiently. Other: Ensure all patient interactions and transactions are accurately documented in the Electronic Health Record (EHR) system. Proactively contact referral source, patient, and/or provider office to obtain additional information that is required to complete verification of benefits and/or prior authorizations. Contact existing patients to initiate new services based on internal and external referrals. Assist new patient with any questions regarding new patient appointments or referrals. Professionally and calmly assist with incoming emergency calls as appropriate and follow crisis call protocols. Perform additional tasks and responsibilities as assigned by management to support the overall efficiency of the intake department. Adhere to all relevant policies, regulations, and compliance standards throughout the intake process including HIPAA and PCI. COMPENTENCIES & SKILLS Adaptability: Quickly learn and adapt to the intake department’s processes and technology, including Electronic Health Record (EHR) systems, appointment scheduling tools, and contact center systems. Communication Skills: Strong verbal and written communication skills to interact effectively with patients, providers, and referral sources. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities simultaneously. Customer Service: A patient-centric approach with a strong commitment to providing exceptional customer service. empathy and compassion. Problem-Solving: Ability to handle complex situations and make informed decisions to resolve issues efficiently. Detailed Oriented: Demonstrates meticulous attention to detail, ensuring accuracy and completeness in all tasks. Team Player: Collaborative attitude with the ability to work well in a team-oriented environment. SKILLS & EXPERIENCE High school diploma or equivalent required; Bachelor's degree preferred. 2+ years of experience in a contact center environment and/or healthcare environment. Strong computer proficiency with knowledge of Microsoft Office, Internet, and Email. Prior experience working with Electronic Health Record systems (EHRs), preferred. Clear understanding of insurance-related terminology. Fluent in English, required and a professional working proficiency, in Spanish may be required. Quiet, distraction free, dedicated HIPAA compliant workspace in your remote office with high-speed hard-wired internet access. Must be able to multi-task and prioritize work in a fast-paced work environment. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Lead enterprise-wide technology delivery programs, oversee Agile governance, manage delivery teams, and drive digital health strategy execution. | 15+ years in software/technology delivery leadership with 8+ years in enterprise program management, strong Agile and DevOps expertise, experience in healthcare technology preferred. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Position Summary: The Senior Director of Solution Delivery is a senior technology and transformation executive accountable for the orchestration of enterprise-wide delivery programs that drive LifeStance’s digital health strategy. This leader will oversee cross-functional program execution, Agile delivery governance, and technical program management across LifeStance’s strategic technology initiatives—including platform modernization, digital front door, product launches, and operational systems transformation. The Sr Director will serve as a critical integrator across Product, Engineering, Clinical Operations, and Business Stakeholders to ensure alignment, transparency, and speed of execution. They will be a catalyst for delivery maturity and transformation, building scalable systems and teams that deliver measurable business value, improved patient access, and provider enablement. Responsibilities: Strategic Delivery Leadership: Lead a portfolio of complex, cross-functional programs spanning product development, systems integration, data platform initiatives, and patient/provider experience optimization. Enterprise Execution Framework: Define and evolve the delivery operating model—standards, cadences, tooling, KPIs, and governance mechanisms—to enable consistent, high-quality execution across all technology initiatives. Delivery Organization Oversight: Manage a high-performing team of Technical Program Managers, Agile Delivery Leads, and delivery consultants embedded across R&D and enterprise programs. Cross-Functional Alignment: Partner closely with Product, Engineering, Quality, Clinical Ops, and Data/Analytics teams to manage dependencies, roadmaps, and integrated delivery outcomes. Change Enablement & Transformation: Drive mindset, behavior, and capability shifts across delivery teams through targeted coaching, change management, and process innovation. Agile & DevOps Advancement: Scale Agile practices and DevOps alignment across teams and domains; support Agile maturity and backlog health through tooling, metrics, and leadership coaching. Enterprise Visibility & Metrics: Deliver executive reporting and insights on progress, risks, value realization, and throughput via systems such as Jira, Aha!, GitLab, and PowerBI. Vendor & Stakeholder Management: Serve as executive sponsor for key vendors and initiatives; ensure accountability and excellence in third-party program delivery. Skills and Experience: 15+ years of experience in software/technology delivery leadership, including 8+ years in enterprise program or portfolio management. Experience leading delivery for large-scale SaaS, healthcare technology, or regulated enterprise platforms. Deep understanding of Agile methodologies (SAFe, LeSS, Scrum), DevOps principles, and modern SDLC practices. Proven success managing delivery teams in matrixed organizations with both direct and dotted-line leadership. Fluency in strategic planning, cross-team dependencies, risk mitigation, and transformation leadership. Excellent communication and executive presence, with the ability to translate complex technical delivery plans into business outcomes. Strong familiarity with delivery metrics, reporting, and platform tooling ecosystems (Jira, Confluence, GitLab, PowerBI). Preferred Attributes: Mission-driven and patient-first mindset with experience delivering healthcare, digital health, or clinical platform solutions. Thought leadership in delivery operations, Agile transformation, and technology modernization. Track record of building high-performance teams and scalable delivery systems. Resourceful, calm under pressure, and trusted as a connector of people and teams. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-SA1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

The Intake Coordinator assists new patients in establishing care with a LifeStance provider by scheduling initial assessments and collecting necessary demographic information. They also verify insurance eligibility and manage referrals to match patients with suitable providers. | A high school diploma or equivalent is required, with a preference for a bachelor's degree. Candidates should have 2+ years of experience in a contact center or healthcare environment and strong computer proficiency. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Intake Coordinator plays a vital role in assisting new patients to establish care with a LifeStance provider. This position is responsible for scheduling initial assessments, collecting necessary demographic, verifying insurance eligibility, and managing referrals and clinical history to appropriately match patients with the most suitable providers. The Intake Coordinator facilitates the initial stages of client engagement and must possess excellent interpersonal skills. Hours: 8:30 am - 5:00 pm PST Monday - Friday Compensation: $20/hour RESPONSIBILITIES Intake Department Interactions: Efficiently handle communications via phone (inbound and outbound), email, voicemail, faxes, and chat. Identify and communicate patient trends and feedback, including scheduling barriers to Intake. Interact with Practice Operations team as necessary to ensure proper patient matching. New Patient Assistance: Conduct thorough intake assessments to understand patient needs and match them with the most appropriate provider. Schedule initial appointments promptly and accurately with detail outlining patients’ needs including talk therapy and/or medication management. Collect patient insurance information and run eligibility ensuring in-network benefits for matched provider. Obtain and verify patient clinical history, demographic details, insurance information, and eligibility. Collect credit card for file and maintain compliance. Assist new patients with portal setup and new patient paperwork. Process and manage referral paperwork efficiently. Other: Ensure all patient interactions and transactions are accurately documented in the Electronic Health Record (EHR) system. Proactively contact referral source, patient, and/or provider office to obtain additional information that is required to complete verification of benefits and/or prior authorizations. Contact existing patients to initiate new services based on internal and external referrals. Assist new patient with any questions regarding new patient appointments or referrals. Professionally and calmly assist with incoming emergency calls as appropriate and follow crisis call protocols. Perform additional tasks and responsibilities as assigned by management to support the overall efficiency of the intake department. Adhere to all relevant policies, regulations, and compliance standards throughout the intake process including HIPAA and PCI. COMPENTENCIES & SKILLS Adaptability: Quickly learn and adapt to the intake department’s processes and technology, including Electronic Health Record (EHR) systems, appointment scheduling tools, and contact center systems. Communication Skills: Strong verbal and written communication skills to interact effectively with patients, providers, and referral sources. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities simultaneously. Customer Service: A patient-centric approach with a strong commitment to providing exceptional customer service. empathy and compassion. Problem-Solving: Ability to handle complex situations and make informed decisions to resolve issues efficiently. Detailed Oriented: Demonstrates meticulous attention to detail, ensuring accuracy and completeness in all tasks. Team Player: Collaborative attitude with the ability to work well in a team-oriented environment. SKILLS & EXPERIENCE High school diploma or equivalent required; Bachelor's degree preferred. 2+ years of experience in a contact center environment and/or healthcare environment. Strong computer proficiency with knowledge of Microsoft Office, Internet, and Email. Prior experience working with Electronic Health Record systems (EHRs), preferred. Clear understanding of insurance-related terminology. Fluent in English, required and a professional working proficiency, in Spanish may be required. Quiet, distraction free, dedicated HIPAA compliant workspace in your remote office with high-speed hard-wired internet access. Must be able to multi-task and prioritize work in a fast-paced work environment. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Manage and grow relationships with major patient referral sources to increase referrals and drive business growth. | 7+ years in account management or business development, preferably in healthcare, with strong communication, organizational, and collaboration skills, and a bachelor's degree. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values • Belonging: We cultivate a space where everyone can show up as their authentic self. • Empathy: We seek out diverse perspectives and listen to learn without judgment. • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. • One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Strategic Partner Success Manager is responsible for managing and growing relationships with LifeStance's largest patient referral sources including health systems, independent medical practices, and other behavioral health organizations in their assigned markets. The position will report directly to the Senior Vice President, Corporate and Business Development, and will work hand-in-hand with cross functional leadership to grow our referral base. COMPENSATION: $90,000 - $120,000/annually in addition to a competitive bonus plan RESPONSIBILITIES • Foster ongoing relationships and partnership with our largest referral partners to drive loyalty and growth of patient referrals to LifeStance • Collaborate with the SVP, Business Development and other business development leaders to develop a national strategy and implementation plan to increase awareness of and drive referrals toward our clinical service offerings. • Strategically identify, and execute on, opportunities for growth within existing referral relationships. • Troubleshoot barriers and challenges encountered by referral sources that inhibit a seamless patient referral process. • Develop and maintain trust with key stakeholders, both internal and external to LifeStance. • Partner with LifeStance's marketing team on collateral development and educational materials. • In partnership with LifeStance's clinical leadership, arrange educational opportunities to engage potential referral sources. • Stay abreast of industry trends, analyzing market dynamics, and competitor activity to inform strategic decision-making. • Assist in maintaining a current, comprehensive, and organized customer relationship management system (CRM). • Proactively identify areas of underperformance (e.g., partners with declining referral volume) and take corrective action. • Operate with high integrity and comply with company policies and procedures. SKILLS & EXPERIENCE • Bachelor's degree in business, marketing, healthcare or a related field. • 7+ years of account management and/or business development (BD) experience, preferably in healthcare services. • Experience working in the behavioral health industry is preferred. • Proficient in Microsoft Office Suite, including Excel and PowerPoint. • Proven track record of growing a book of business and successfully achieving targets. • Analyzing structured and unstructured data to draw actionable conclusions, prioritize time and resources, and implement process changes. • Passionate about mental healthcare and LifeStance's mission. • Excellent communication and organizational skills. • Detail oriented. • Cross functional collaboration. • Solution focused. • Proactive self-starter. • Building positive team culture. • Self-awareness. • Effective listener. • Ability to set realistic expectations while still meeting customer needs. • Open to receiving constructive feedback. • Navigating conflict and tradeoffs between personal targets and broader business objectives. • Qualified candidates must be legally authorized to be employed in the United States. • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. • LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #LI-Remote LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Develop and maintain executive-level relationships with health systems to drive behavioral health referrals and grow LifeStance's referral base through strategic partnership and business development efforts. | Requires 7+ years of sales or business development experience in healthcare, preferably behavioral health, with strong communication, strategic thinking, and relationship-building skills, plus a bachelor's degree. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values • Belonging: We cultivate a space where everyone can show up as their authentic self. • Empathy: We seek out diverse perspectives and listen to learn without judgment. • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. • One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Strategic Partnerships Executive is responsible for developing executive-level relationships with leaders of health systems and medical practices to drive behavioral health referrals to LifeStance. The position will report directly to the Senior Vice President, Corporate and Business Development, and will work closely with regional leadership to grow our referral base. COMPENSATION: $140,000 - $160,000/annually in addition to a competitive bonus plan RESPONSIBILITIES • Create standardized referral relationships with health systems to drive patient volume for our practices • Collaborate with the SVP, Business Development and Chief Growth Officer to develop a national strategy and execution plan to increase awareness of and drive referrals toward our clinical service offerings • Navigate health system leadership at both the corporate and local level to drive standardization across the system and to ensure LifeStance is maximizing referral volume • Champion a consultative approach to identify client needs, deliver tailored solutions, and establish long-term relationships that make a real difference in healthcare delivery. • Develop and maintain strong relationships with key stakeholders, both internal and external to LifeStance • Partner with LifeStance's marketing team on collateral development • As needed, develop new or adapt and iterate on existing go-to-market strategies • Stay abreast of industry trends, analyzing market dynamics and competitor activity to inform strategic decision-making • In partnership with LifeStance's clinical leadership, arrange educational opportunities to engage potential referral sources • Maintain a comprehensive, organized customer relationship management system (CRM) and implement CRM improvements over time • Collaborate with LifeStance's Insights team to design and implement relevant reporting on business needs and team performance that in turn drive increased referral volume • Maintain responsibility for both the quantity and quality of referrals • Proactively identify areas of underperformance and take corrective action • Operate with high integrity and comply with company policies and procedures SKILLS & EXPERIENCE • Bachelor's degree in business, marketing, healthcare or a related field. • 7+ years of sales, and/or business development (BD) experience, preferably in healthcare services with experience selling to health systems and/or medical practices. • Experience working in the behavioral health industry is preferred. • Proficient in Microsoft Office Suite, including Excel and PowerPoint • Thrive in a metrics-driven role and compensation structure; comfort using data to prioritize efforts and drive improved performance. • Excited about trailblazing a new sales channel and approach for LifeStance. • Comfortable navigating nonstandard sales processes and structuring mutually beneficial partnerships. • Passionate about mental healthcare and LifeStance's mission. • Excellent communication and organizational skills. • Ability to be a strategic thought-partner with customers to help identify challenges and solutions to health system leadership. • Proactive self-starter who is motivated to achieve goals and metric-based targets. • Detailed-oriented and disciplined. • Enjoy blending strategic thinking and disciplined execution. • Cross functional collaboration and relationship building. • Ability to set the right expectations with referral partners. • Open to receiving constructive feedback. • Navigating conflict and tradeoffs between team goals and business objectives. • Qualified candidates must be legally authorized to be employed in the United States. • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. • LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. PHYSICAL REQUIREMENTS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-Remote #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

The Growth Marketing Coordinator will support the Growth Marketing team by planning, executing, and refining initiatives to enhance patient acquisition and elevate brand visibility. This includes content creation, SEO initiatives, and collaboration with cross-functional teams to ensure compliance with brand standards. | Candidates should have a bachelor's degree in Marketing, Communications, or a related field, along with 1-4 years of marketing experience, preferably in content marketing or SEO. Strong writing skills, familiarity with AI tools, and project management experience are also required. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Growth Marketing Coordinator will play a key role in supporting LifeStance Health’s Growth Marketing team by helping to plan, execute, and refine initiatives that enhance patient acquisition and elevate brand visibility. This position emphasizes strategic content development, SEO, GEO/AI integration, and marketing support for new markets and specialty services. The coordinator will ensure all deliverables meet brand and clinical standards while adhering to industry best practices. Compensation: $60,000 - 74,000/annually Key Responsibilities Support the creation and publication of digital content for LifeStance.com, including blog posts, service descriptions, and informational pages. Contribute to SEO and GEO/AI initiatives by implementing on-page optimizations, monitoring keyword performance, enhancing brand authority, and collaborating with external SEO partners Enhance marketing scalability and operational efficiency by leveraging AI-driven tools and technologies. Aid in executing localized marketing initiatives to promote over 550 center locations Contribute to managing content calendars by coordinating timelines and helping ensure the on-time delivery of digital and print marketing materials Collaborate with cross-functional teams including Creative, Web, Social, Analytics, PR, Business Development, Clinical Operations – to help ensure content is accurate, aligned with brand standards, and compliant with relevant guidelines Monitor and document campaign performance using analytics platforms such as Heap, SEMrush, and Google Search Console to inform ongoing optimization efforts. Contribute to social media amplification efforts and coordinate content syndication with media partners to extend campaign reach and visibility. Coordinate marketing deliverables across vendors and strategic partners to ensure alignment and timely execution Provide administrative and project support for marketing initiatives, including managing vendor communications and tracking progress REQUIREMENTS Bachelor’s degree in Marketing, Communications, or related field 1–4 years of marketing experience, ideally in content marketing, SEO, or local digital marketing either brand side or at an agency Strong writing and editing skills with attention to detail Familiarity with utilizing and developing prompts for AI tools such as ChatGPT, Perplexity, or Microsoft Copilot Knowledge of and experience using project management tools like Trello, JIRA, Sharepoint, etc. Experience with content management systems (WordPress) and basic HTML is a plus Ability to manage multiple projects and meet deadlines Excellent communication and project management skills Ability to work independently and be strategic Collaborative mindset and willingness to learn Passion for mental health and patient-centered care Discipline to meet goals while working in a remote environment Qualified candidates must be legally authorized to be employed in the United States PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Manage and grow relationships with largest patient referral sources to increase referrals and drive business growth. | 7+ years in account management or business development, preferably in healthcare services, with strong communication, organizational skills, and passion for mental healthcare. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Strategic Partner Success Manager is responsible for managing and growing relationships with LifeStance’s largest patient referral sources including health systems, independent medical practices, and other behavioral health organizations in their assigned markets. The position will report directly to the Senior Vice President, Corporate and Business Development, and will work hand-in-hand with cross functional leadership to grow our referral base. COMPENSATION: $90,000 - $120,000/annually in addition to a competitive bonus plan RESPONSIBILITIES Foster ongoing relationships and partnership with our largest referral partners to drive loyalty and growth of patient referrals to LifeStance Collaborate with the SVP, Business Development and other business development leaders to develop a national strategy and implementation plan to increase awareness of and drive referrals toward our clinical service offerings. Strategically identify, and execute on, opportunities for growth within existing referral relationships. Troubleshoot barriers and challenges encountered by referral sources that inhibit a seamless patient referral process. Develop and maintain trust with key stakeholders, both internal and external to LifeStance. Partner with LifeStance’s marketing team on collateral development and educational materials. In partnership with LifeStance’s clinical leadership, arrange educational opportunities to engage potential referral sources. Stay abreast of industry trends, analyzing market dynamics, and competitor activity to inform strategic decision-making. Assist in maintaining a current, comprehensive, and organized customer relationship management system (CRM). Proactively identify areas of underperformance (e.g., partners with declining referral volume) and take corrective action. Operate with high integrity and comply with company policies and procedures. SKILLS & EXPERIENCE Bachelor’s degree in business, marketing, healthcare or a related field. 7+ years of account management and/or business development (BD) experience, preferably in healthcare services. Experience working in the behavioral health industry is preferred. Proficient in Microsoft Office Suite, including Excel and PowerPoint. Proven track record of growing a book of business and successfully achieving targets. Analyzing structured and unstructured data to draw actionable conclusions, prioritize time and resources, and implement process changes. Passionate about mental healthcare and LifeStance’s mission. Excellent communication and organizational skills. Detail oriented. Cross functional collaboration. Solution focused. Proactive self-starter. Building positive team culture. Self-awareness. Effective listener. Ability to set realistic expectations while still meeting customer needs. Open to receiving constructive feedback. Navigating conflict and tradeoffs between personal targets and broader business objectives. Qualified candidates must be legally authorized to be employed in the United States. Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #LI-Remote LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Lead and manage a team of clinician liaisons to drive referral volume and develop business growth strategies across multiple states. | Bachelor's degree with 10 years of business development/sales experience, 3-5 years in sales leadership, strong interpersonal skills, and proficiency with Salesforce. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW We are seeking a proven and highly motivated sales leader to manage a team of clinician liaisons and serve as a company thought leader for referral development. The National Director of Business Development will ignite an accountable and progressive sales culture that is fueled by the Mission of LifeStance. The Director will lead call plan design that drives referral volume from primary and specialty care physicians, referral coordinators, hospital discharge planners, and other patient referral sources across multiple states. The position will report directly to the Senior Leader, Business Development and work hand-in-hand with LifeStance’s operations teammates to hardwire referral relationships with our multidisciplinary team of clinicians. The Director will utilize Salesforce to assure call plan actualization and optimize productivity of assigned clinician liaisons. Compensation: $170,000 - 210,000/annually, plus annual bonus potential Key Responsibilities Serve as the growth thought leader for designated markets, collaborating with Senior Leader of Operations to develop annual priorities and differentiators for each territory that set the stage for a high impact call plan. Build an accountable and responsive sales culture that is rooted in an “expect to win” mindset. In collaboration with analytics, design territories that get the most out of in-market visits and business development resources. Create a professional development plan for the team that centers around building trusting relationships with each other, our care partners and LS stakeholders. Design a sales curriculum that centers around mastering the product detail and advancing the referral relationship. Design optimal productivity targets for teammates according to their territory design to achieve growth goals. In collaboration with Salesforce design team, create dashboards and reports that optimize individual and team performance. Troubleshoot with Clinician Liaisons on breakthrough strategies for hard-to-reach accounts. Conduct weekly huddles and individual meetings with team to guide and support call plan impact. Guide team on how to optimize use of virtual and digital touches with new and existing referral sources when in person visits are not an option. Streamline impact reporting to drive desired behavior and demonstrate value Inspire team daily, implementing reward and recognition opportunities that create a fun, competitive workplace. Create a process for ride-a-longs as needed to coach, develop and enhance sales strategy. Operate with high integrity in compliance with company policies and procedures and laws / regulations REQUIREMENTS Bachelor’s degree in business, marketing or related field with 10 years of business development / sales experience 3-5 years of sales leadership experience Excellent interpersonal and organizational skills Demonstrate executive presence with the ability to facilitate solution-minded dialogue. Proactive self-starter who is motivated to achieve goals and achieve metric-based targets Collaborating in an accountable team environment Comfort using data to prioritize efforts and drive improved performance Open to receiving constructive feedback to optimize call plan impact Use Salesforce daily to audit visits according to LS expectations, monitor call plan actualization, and manage team accordingly. Qualified candidates must be legally authorized to be employed in the United States Valid driver's license and acceptable driving record Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

The Intake Coordinator assists new patients in establishing care with a LifeStance provider by scheduling initial assessments and collecting necessary demographic information. They also verify insurance eligibility and manage referrals to appropriately match patients with suitable providers. | A high school diploma or equivalent is required, with a bachelor's degree preferred. Candidates should have 2+ years of experience in a contact center or healthcare environment and strong computer proficiency. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Intake Coordinator plays a vital role in assisting new patients to establish care with a LifeStance provider. This position is responsible for scheduling initial assessments, collecting necessary demographic, verifying insurance eligibility, and managing referrals and clinical history to appropriately match patients with the most suitable providers. The Intake Coordinator facilitates the initial stages of client engagement and must possess excellent interpersonal skills. Hours: 8:30 am - 5:00 pm EST Monday - Friday Compensation: $20/hour LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. RESPONSIBILITIES Intake Department Interactions: Efficiently handle communications via phone (inbound and outbound), email, voicemail, faxes, and chat. Identify and communicate patient trends and feedback, including scheduling barriers to Intake. Interact with Practice Operations team as necessary to ensure proper patient matching. New Patient Assistance: Conduct thorough intake assessments to understand patient needs and match them with the most appropriate provider. Schedule initial appointments promptly and accurately with detail outlining patients’ needs including talk therapy and/or medication management. Collect patient insurance information and run eligibility ensuring in-network benefits for matched provider. Obtain and verify patient clinical history, demographic details, insurance information, and eligibility. Collect credit card for file and maintain compliance. Assist new patients with portal setup and new patient paperwork. Process and manage referral paperwork efficiently. Other: Ensure all patient interactions and transactions are accurately documented in the Electronic Health Record (EHR) system. Proactively contact referral source, patient, and/or provider office to obtain additional information that is required to complete verification of benefits and/or prior authorizations. Contact existing patients to initiate new services based on internal and external referrals. Assist new patient with any questions regarding new patient appointments or referrals. Professionally and calmly assist with incoming emergency calls as appropriate and follow crisis call protocols. Perform additional tasks and responsibilities as assigned by management to support the overall efficiency of the intake department. Adhere to all relevant policies, regulations, and compliance standards throughout the intake process including HIPAA and PCI. COMPENTENCIES & SKILLS Adaptability: Quickly learn and adapt to the intake department’s processes and technology, including Electronic Health Record (EHR) systems, appointment scheduling tools, and contact center systems. Communication Skills: Strong verbal and written communication skills to interact effectively with patients, providers, and referral sources. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities simultaneously. Customer Service: A patient-centric approach with a strong commitment to providing exceptional customer service. empathy and compassion. Problem-Solving: Ability to handle complex situations and make informed decisions to resolve issues efficiently. Detailed Oriented: Demonstrates meticulous attention to detail, ensuring accuracy and completeness in all tasks. Team Player: Collaborative attitude with the ability to work well in a team-oriented environment. SKILLS & EXPERIENCE High school diploma or equivalent required; Bachelor's degree preferred. 2+ years of experience in a contact center environment and/or healthcare environment. Strong computer proficiency with knowledge of Microsoft Office, Internet, and Email. Prior experience working with Electronic Health Record systems (EHRs), preferred. Clear understanding of insurance-related terminology. Fluent in English, required and a professional working proficiency, in Spanish may be required. Quiet, distraction free, dedicated HIPAA compliant workspace in your remote office with high-speed hard-wired internet access. Must be able to multi-task and prioritize work in a fast-paced work environment. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Support and execute strategic people initiatives including employee engagement, development, diversity, compensation, and performance management for regional teams. | 5+ years HR Business Partner experience at mid-large companies, strong HR functional skills including employee relations, coaching, compliance, leadership, analytical capabilities, and knowledge of employment laws. | ### Job Description At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! ### _LifeStance Health Values_ - Belonging: We cultivate a space where everyone can show up as their authentic self. - Empathy: We seek out diverse perspectives and listen to learn without judgment. - Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. - One Team: We realize our full potential when we work together towards our shared purpose. ### **ROLE OVERVIEW:** We are seeking a Human Resources Manager to support our people initiatives and colleagues in New York, New Jersey and Delaware. This individual will work closely with the Human Resources Business Partner and Practice Operations leadership teams on the execution of strategic people and organizational initiatives, engagement, employee development, diversity, compensation, and performance management initiatives. You will collaborate cross-functionally with others on the People team and other departments to drive national people strategies across the organization while optimizing for local delivery. • *COMPENSATION: **$80,000 - $100,000/annually, with additional annual bonus potential ### **RESPONSIBILITIES:** - Establish yourself as a trusted partner, building credibility and trust by providing a strong and visible People leadership presence with leaders, people managers and employees, locally and regionally. - Collaborate with a cross-functional People team in defining and executing people strategies for the Practice Operations teams. - Excellent problem solving and analytical skills, with data-driven mindset to drive talent management decisions, KPIs, and measure success. - Identify regional engagement, retention, and performance management opportunities, and design strategies of improvement. - In partnership with Practice Operations and Human Resources leadership, implement initiatives to enhance employee engagement, foster a culture of belonging, equity, diversity, and inclusion, increase retention, and satisfaction within the Practice Operations teams. Proactively address employee concerns and foster a positive workplace culture. - Serve as the initial front-line human resource partner for the region to provide timely day-to-day and end-to-end transactional support in collaboration with colleagues and stakeholders. - Maintain compliant digital files for employee documentation. - In partnership with the Practice Operations leadership teams, help our teams navigate organizational change effectively, ensuring seamless transitions and employee engagement. - Partner with People team centers of excellence on performance management programs and philosophies, training and development needs and solutions, compliance and total rewards initiatives, and talent acquisition efforts. - Monitor and analyze regional turnover. Partner with operations leadership and talent acquisition to determine root cause, recommend and drive solutions. - Partner with Employee Relations, Payroll and Total Rewards teams to ensure compliance in all areas with local, state, and federal employment laws and regulations. - Manage day to day employee relations and HR related inquiries. Partner with leadership to resolve concerns with conduct and compliance, in a fair and effective manner, while identifying and providing coaching opportunities to leadership and staff. - Partner with the Employee Relations team with all escalated employee relations issues and support investigations. ### **SKILLS & EXPERIENCE:** - 5+ years as an HR Business Partner at a mid to large size company, preference to public company experience. - Skilled in Microsoft Excel, PowerPoint, Word, Outlook and Teams. - Strong competency within the HR function including employee relations, coaching, compliance, communications, and change management. - Strong leadership and people management skills, with the ability to inspire and collaborate with high-performing operations and people/HR team. - Strong analytical capabilities, and an ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience. - Resourceful, problem-solving aptitude, strong detail-orientation, and thorough knowledge of HR procedures and policies. - Highly productive and influential in fast-paced environments. - Effective coaching and facilitation skills, adept at influencing colleagues, and leaders across all organizational levels. - Knowledge of HR federal, and state laws and regulations. - Qualified candidates must be legally authorized to be employed in the United States - Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. [Learn more](https://careers.lifestance.com/diversity-equity-and-inclusion-at-lifestance/) about Diversity, Equity and Inclusion at LifeStance. ### _Benefits_ As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Lead and execute regional HR initiatives including employee engagement, retention, performance management, compliance, and organizational change in collaboration with leadership and HR teams. | 5+ years HR Business Partner experience in mid to large companies, strong HR functional skills, leadership, analytical capabilities, coaching, compliance knowledge, and ability to work with diverse populations. | ### Job Description At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! ### _LifeStance Health Values_ - Belonging: We cultivate a space where everyone can show up as their authentic self. - Empathy: We seek out diverse perspectives and listen to learn without judgment. - Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. - One Team: We realize our full potential when we work together towards our shared purpose. ### **ROLE OVERVIEW:** We are seeking a Human Resources Manager to support our people initiatives and colleagues in New York, New Jersey and Delaware. This individual will work closely with the Human Resources Business Partner and Practice Operations leadership teams on the execution of strategic people and organizational initiatives, engagement, employee development, diversity, compensation, and performance management initiatives. You will collaborate cross-functionally with others on the People team and other departments to drive national people strategies across the organization while optimizing for local delivery. • *COMPENSATION: **$80,000 - $100,000/annually, with additional annual bonus potential ### **RESPONSIBILITIES:** - Establish yourself as a trusted partner, building credibility and trust by providing a strong and visible People leadership presence with leaders, people managers and employees, locally and regionally. - Collaborate with a cross-functional People team in defining and executing people strategies for the Practice Operations teams. - Excellent problem solving and analytical skills, with data-driven mindset to drive talent management decisions, KPIs, and measure success. - Identify regional engagement, retention, and performance management opportunities, and design strategies of improvement. - In partnership with Practice Operations and Human Resources leadership, implement initiatives to enhance employee engagement, foster a culture of belonging, equity, diversity, and inclusion, increase retention, and satisfaction within the Practice Operations teams. Proactively address employee concerns and foster a positive workplace culture. - Serve as the initial front-line human resource partner for the region to provide timely day-to-day and end-to-end transactional support in collaboration with colleagues and stakeholders. - Maintain compliant digital files for employee documentation. - In partnership with the Practice Operations leadership teams, help our teams navigate organizational change effectively, ensuring seamless transitions and employee engagement. - Partner with People team centers of excellence on performance management programs and philosophies, training and development needs and solutions, compliance and total rewards initiatives, and talent acquisition efforts. - Monitor and analyze regional turnover. Partner with operations leadership and talent acquisition to determine root cause, recommend and drive solutions. - Partner with Employee Relations, Payroll and Total Rewards teams to ensure compliance in all areas with local, state, and federal employment laws and regulations. - Manage day to day employee relations and HR related inquiries. Partner with leadership to resolve concerns with conduct and compliance, in a fair and effective manner, while identifying and providing coaching opportunities to leadership and staff. - Partner with the Employee Relations team with all escalated employee relations issues and support investigations. ### **SKILLS & EXPERIENCE:** - 5+ years as an HR Business Partner at a mid to large size company, preference to public company experience. - Skilled in Microsoft Excel, PowerPoint, Word, Outlook and Teams. - Strong competency within the HR function including employee relations, coaching, compliance, communications, and change management. - Strong leadership and people management skills, with the ability to inspire and collaborate with high-performing operations and people/HR team. - Strong analytical capabilities, and an ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience. - Resourceful, problem-solving aptitude, strong detail-orientation, and thorough knowledge of HR procedures and policies. - Highly productive and influential in fast-paced environments. - Effective coaching and facilitation skills, adept at influencing colleagues, and leaders across all organizational levels. - Knowledge of HR federal, and state laws and regulations. - Qualified candidates must be legally authorized to be employed in the United States - Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. [Learn more](https://careers.lifestance.com/diversity-equity-and-inclusion-at-lifestance/) about Diversity, Equity and Inclusion at LifeStance. ### _Benefits_ As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

The Cash Posting Coordinator is responsible for cash posting activities related to services provided by LifeStance Health. This includes ensuring billing practices are complete and accurate while collaborating with team members and leadership. | Candidates must have a high school diploma or GED equivalent and at least 1 year of medical facility or medical office billing experience. Proficiency in Microsoft Office, especially Excel, and familiarity with insurance companies and bank reconciliation are preferred. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW: The Cash Posting Coordinator is charged with the cash posting activities related to services provided by LifeStance Health and associated clinical practices. The coordinator will work collaboratively with team members and leadership to ensure that billing practices are complete and accurate. The ideal candidate will be someone who has a strong desire to work individually while meeting the needs of a national organization. An important key requirement is the self-accountability to drive success in a virtual team environment. This position is a remote role with the ability to sit within any US locality where LifeStance is represented. COMPENSATION $19.40 - 21.00 Hourly; M-F 7:30AM- 4:00PM PST RESPONSIBILITIES: Maintain current information on correct and lawful practices for billing payers Participate in the daily and monthly bank reconciliation Post payments electronically (ERA/EFT) and manually (paper/lockbox) Utilize website to pull remittance advices and download 835 files All other duties surrounding posting of insurance and payment posting (ERA Screen clean, organization of bank spreadsheets, etc.) Follow established policies and procedures to safeguard collection Work with Clinical Offices and Collectors to ensure accuracy of claims Support leadership with daily, weekly monthly reporting needs as required SKILLS & EXPERIENCE: High school diploma or GED equivalent required 1+ years of medical facility or medical office billing experience Proficient in Microsoft Office products; intermediate skills in Microsoft Excel preferred Ability to work both in a team environment and independently Experience with automated billing systems preferred Experience with training in business office activities is preferred Familiarity with insurance companies, Medicare, and Medicaid Familiarity with bank lockboxes and daily bank reconciliation Qualified candidates must be legally authorized to be employed in the United States LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. #LI-Remote #LI-KO1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Manage front office daily activities including patient check-in/out, scheduling prep, clinician support, and ensuring smooth office operations. | High school diploma or equivalent with 1+ years healthcare operations or customer service experience, proficiency in Microsoft Office and EMRs, and ability to handle sensitive information. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values • Belonging: We cultivate a space where everyone can show up as their authentic self. • Empathy: We seek out diverse perspectives and listen to learn without judgment. • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. • One Team: We realize our full potential when we work together towards our shared purpose. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.25 - $21.25/hour, plus quarterly bonus/incentive potential Location: 4361 Latham Street Ste. 220 Riverside, CA 92501 Additional offices: 4160 Temescal Canyon Road Ste 20 Corona, CA 92883 31573 Rancho Pueblo Road Ste 200 Temecula, CA 92592 Duties/Responsibilities: Operational Excellence: • Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. • Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. • General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. • Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: • Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. • Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. • Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. • Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. • Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. • Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. • Collect all in-person and telehealth co-payments and account balances at the time of service. • Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: • Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. • Coordinate with clinicians pertaining to any additional patient questions. • Support clinician schedules by auditing for appointment accuracy. • Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: • Ability to multitask and prioritize duties to support delivery of high-quality patient experience. • Ability to work independently and as a team member. • Strong communication skills, both written and verbal. • Proficient in using Computer Software Applications (Microsoft Office & EMRs) • Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: • High School or equivalent required, associates/bachelor's degree preferred. • 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-VR1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.Learn moreabout Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Lead long-term product strategy and lifecycle management for LifeStance's digital portfolio, including market analysis and strategic partnership decisions. | 10+ years in product or corporate strategy leadership, experience with multi-year product planning, market analysis, partnership strategy, and familiarity with healthcare regulations and digital health platforms. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW The Senior Director, Product Strategy will lead the development and execution of long-term product strategy across the LifeStance digital portfolio. This role is responsible for shaping Multi-Generational Product Planning (MGPP), overseeing Product Lifecycle Management (PLM), leading Market Intelligence, and guiding strategic build-buy-partner decisions to accelerate product and platform outcomes. This highly strategic role serves as a key partner to product, technology, and business leaders to ensure that product investments are aligned with enterprise objectives, market needs, and ecosystem opportunities. The ideal candidate brings structured thinking, deep digital health expertise, and strong executive communication skills. RESPONSIBILITIES Multi-Generational Product Planning Lead the development of 3–5 year product plans aligned to strategic goals and technology platform capabilities. Partner with executives, product leaders, and engineering to shape vision, evolution phases, and investment cases. Maintain a horizon-based product planning framework (e.g., Horizon 1–3). Product Lifecycle Management Define and operationalize lifecycle stage criteria (e.g., incubate, scale, sunset). Drive product reviews to assess health, usage, value contribution, and fit within portfolio. Recommend investments, pivots, or retirements based on data-driven insights. Strategic Planning & Portfolio Governance Support annual and quarterly product planning cycles, including AOP and OKRs. Drive cross-functional alignment on product sequencing, dependencies, and prioritization. Lead or support product council reviews and governance cadences. Market Intelligence & Competitive Analysis Conduct ongoing market, consumer, and competitor analysis to identify opportunities, threats, and whitespace.. Maintain a comprehensive view of emerging digital health trends, business models, and enabling technologies. Translate insights into strategic guidance for product planning and positioning. Strategic Partnerships (Build/Buy/Partner) Develop frameworks and recommendations for whether to build internally, buy third-party solutions, or form partnerships. Evaluate external vendors, platforms, and ecosystem players to support business and product expansion. Partner with Business Development, Technology, and Legal to structure partnerships that accelerate product capabilities. SKILLS & EXPERIENCE 10+ years in product strategy, corporate strategy, or product leadership, ideally in digital health or enterprise technology. Proven success in leading multi-year product planning and lifecycle portfolio reviews. Strong experience with market and competitive analysis in technology-driven industries. Demonstrated ability to develop and evaluate strategic partnerships and build-buy-partner strategies. Strategic thinker with excellent communication and executive storytelling skills. Strong cross-functional collaboration and influencing skills. Familiarity with healthcare regulatory environments (e.g., HIPAA), EHR systems, and digital health platforms preferred PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Lead the design and implementation of scalable, secure full-stack applications, mentor engineering teams, and collaborate cross-functionally to drive technical vision and system optimization. | 10+ years software development with leadership experience, deep expertise in TypeScript/Node.js/React, AWS cloud services, system and API design, microservices, and DevOps methodologies. | At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. ROLE OVERVIEW We’re looking for a Lead Software Engineer to drive end-to-end technical solutions across LifeStance’s digital platform. This role requires deep expertise in system design, full-stack architecture, and a strong foundation in TypeScript and Node.js. You will lead initiatives that span both frontend and backend, playing a critical role in building scalable, secure, and high-performing applications used by clinicians, patients, and internal teams. As a hands-on technical leader, you’ll guide engineering best practices, mentor teammates, and collaborate cross-functionally with Product, Design, QA, DevOps, and Security. You’ll contribute across the stack—from architecting APIs and services to shaping modern, intuitive frontend experiences. Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description. Key Responsibilities Code Excellence: Develop high-quality, maintainable, and efficient code that meets the highest standards of software craftsmanship. Demonstrate best practices in coding to produce code that is scalable, robust, and easy to understand, setting a standard for the team. Define and lead the end-to-end technical vision and architectural direction for mission-critical, distributed systems, ensuring the platform's long-term scalability, security, and resilience. Technical Vision: Provide technical leadership and mentorship to engineering teams, fostering a deep understanding of our architectural vision and strategy. Accountable for system performance and scalability, with a goal of improving application response times by 15% and reducing infrastructure costs by 10% year-over-year Technical Documentation: Develop and document comprehensive technical specifications, architectural diagrams, and design patterns to guide development efforts. Spearhead the evaluation and adoption of emerging technologies and architectural patterns (e.g., event-driven architecture, advanced caching strategies) to continuously enhance the platform and maintain a competitive advantage. Best Practices Enforcement: Establish and enforce best practices, coding standards, and architectural guidelines across engineering teams, promoting a culture of technical excellence. System Development: Architect and implement scalable, high-performance, cloud-native systems for mission-critical applications, ensuring high availability and reliability. Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including product management, operations, and executive leadership, to make key architectural decisions and drive projects from conception to completion. System Optimization: Lead system-wide troubleshooting efforts, performance tuning, and optimization to ensure system stability and resilience. Team Mentorship: Mentor and coach other engineers, facilitating knowledge sharing and professional development within the team. DevOps Integration: Champion DevOps practices, integrating development and operations to improve deployment frequency and system reliability. REQUIREMENTS Bachelor’s degree in computer science, Engineering, or a related field. 10+ years of professional experience in software development, with a significant focus on system and API design, microservices architecture, and web applications. 7+ years of expertise in designing and managing complex data models and high-performance database systems across relational and NoSQL databases. Proven experience in a formal leadership role (e.g., Tech Lead, Team Lead) including direct reports or leading multiple project teams concurrently. Deep expertise in TypeScript across both Node.js (backend) and React (frontend) Demonstrated expertise in designing and architecting large-scale, highly available, distributed systems from the ground up. In-depth, hands-on expertise with key cloud services on AWS (e.g., Lambda, Fargate, Aurora, Kinesis, ECS), with AWS certifications (Solutions Architect, DevOps Engineer) being highly desirable. Strong understanding of system performance optimization, scalability considerations, and cloud-native design patterns. Proficient in quality assurance practices, automated testing strategies, and DevOps methodologies. Proven ability to lead and manage projects across full technology stacks and cross-functional teams, including collaboration with executive leadership. Exceptional analytical and problem-solving skills, with a data-driven and objective approach to decision-making. Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences. Strong sense of ownership and ability to drive initiatives across teams and domains Self-motivated and comfortable working in a fast-paced, agile environment. Demonstrated experience with secure coding practices and knowledge of healthcare data security and compliance standards (e.g., HIPAA) Committed to fostering diversity, inclusion, and belonging in engineering environments Qualified candidates must be legally authorized to be employed in the United States LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. #LI-Remote #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. At LifeStance Health, we know that mental health care jobs are more than careers, they are missions. When people choose careers in mental health, they do it because they care about their impact on the world. So do we. That’s why we’re assembling the very best team for both telehealth and in-person care. Are you ready to change lives together? Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!