LendingClub

Lead and oversee enterprise technology operations, infrastructure, and end-user services, ensuring reliability, security, and compliance. | Extensive experience in large-scale infrastructure, cloud platforms, IT operations, and team leadership, with a focus on regulated environments. | Current Employees of LendingClub: Please apply via your internal Workday Account LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club! About the Role We are looking for an experienced and visionary VP of Technical Operations to lead, scale and mature LendingClub’s enterprise technology operations. This critical role is responsible for the architecture, design, standardization, availability, and operational support of our cloud and physical infrastructure as well as our internal corporate technology stack. The VP will lead the Cloud Infrastructure, System Operations, Database Operations, Network Operations, Security Operations, and Network Operations Center (NoC) teams and own all end-user technology and desktop support. Reporting to the CISO, this leader needs to be both strategic and execution-driven—someone who can set long-term vision enabling business growth and ensuring platform reliability, while building a culture of disciplined, high-quality delivery, particularly in response to regulatory, audit, and risk demands. What You'll Do Strategic Leadership & Planning Develop and evangelize a vision and strategic plan for infrastructure and corporate technology operations with measurable goals and KPIs Partner with business and technology leaders to define and deliver operational service levels that support LendingClub’s platform growth and regulatory obligations Lead cross-functional initiatives to modernize infrastructure, drive automation, and continuously improve system reliability and compliance posture Represent operations in executive forums and communicate technical and business risks clearly to senior leadership Infrastructure Operations Lead strategy and daily operations for all infrastructure domains including cloud services, server platforms, virtualization, storage, network, monitoring, backups, patching, and disaster recovery Oversee system and storage administrators, network engineers, database operations, and security operations engineers Ensure high availability, security, and scalability of all infrastructure components through adoption of best practices and infrastructure-as-code Drive value engineering, preventative maintenance, and continuous improvement across the platform stack Establish and manage vendor relationships and infrastructure budgets, including forecasting and procurement Corporate Technology & End-User Services Manage corporate IT services, including 24x7 desktop support, collaboration tools, end-user devices, identity and access management, and workstation security Own the lifecycle of all desktop applications, hardware, and accessories, ensuring reliability, security, and ease of use Partner with stakeholders and vendors to drive automation, service quality, and operational efficiency across user support and device management Implement and maintain procedures, standards, and controls to ensure compliance with internal policies and regulatory standards Measure and report KPIs for IT operations and customer service performance; maintain focus on extraordinary internal customer experiences Risk, Security & Governance Act as a key partner to Risk, Compliance & Information Security. Translate regulatory requirements into actionable, repeatable processes for your teams Drive operational preparedness for audits, internal assessments, and regulatory reviews Monitor and report on SLA adherence, system performance, and compliance posture across infrastructure and IT services Provide executive & board-level reporting and briefings on platform incidents, availability, and risk mitigation efforts Culture & Team Leadership Build and lead a high-performing team culture rooted in transparency, collaboration, accountability and continuous improvement Develop a strong management bench; coaching your reports to lead cross-functional work, prioritize effectively, and develop their own teams Promote cross-functional knowledge sharing and operational consistency across technical domains Mentor and develop team members while modeling leadership values and behaviors About You 15+ years of progressive experience in technical infrastructure, platform engineering, or IT operations, including 7+ years in leadership Demonstrated success leading large-scale infrastructure teams in cloud-first or hybrid environments Deep understanding of AWS, virtualization, networking, storage, database operations, and enterprise monitoring Experience operating in a regulated environment (banking, fintech, healthcare, etc.) with a strong grasp of audit, compliance, and governance disciplines Proven success managing 24x7 infrastructure and end-user environments across cloud and hybrid platforms Strong command of IT service delivery and end-user technologies including device management, helpdesk, and collaboration platforms Expertise in operational metrics, KPI tracking, and executive reporting Ability to influence, communicate, and build consensus across business and technical stakeholders Work Location San Francisco The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level. Time Zone Requirements Primarily PT While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. Travel Requirements As needed travel to LendingClub offices and/or other locations, as needed. Compensation The target base salary range for this position is 240,000-270,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. #LI-Hybrid #LI-HB1 LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com. At LendingClub, we’re helping millions of Americans take control of their financial lives. We help people with respect and fairness, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help put millions of Americans on a path to financial success. Please review LendingClub's Work-related Privacy Disclosure.

Manage and acquire relationships with national accounts, lead inside sales teams, drive incremental sales, and collaborate cross-functionally to develop market-leading products. | 5+ years B2B sales with 3+ years national account sales and sales management experience, leadership skills, strategic thinking, strong communication, and willingness to travel 30-40%. | Current Employees of LendingClub: Please apply via your internal Workday Account LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club! About the Role In this role you will be responsible for managing and acquiring relationships with key clients, executing sales strategies and ensuring customer satisfaction to drive business growth. You will analyze market trends and competitor strategies to identify growth opportunities with high value accounts. In addition, you will lead, mentor, and develop the national accounts inside sales teams. The Purchase Finance Business is building a hunter/farmer sales model, thus creating 2 teams to work in tandem. The main goal will be driving incremental sales volumes. This role will be playing a key role in developing these teams and structure. As a result, you will have direct reports from the inside sales teams at any given time. This role will work closely with the Head of Business Development and Sales. What You'll Do Generate incremental revenue through the acquisition of new National Accounts and Field Sales Accounts • Target new National Account prospects for acquisition using multiple sources of data to triangulate on the best opportunities • Engage prospects through a combination of targeted sales and marketing initiatives • Identify key decision maker(s) in the financing purchasing decision and establish enduring relationships • Employ a consultative sales approach to understand and assess the customer’s financing needs and position Lending Club Patient Solutions as the primary solution versus the competition • Oversee the execution of onboarding, including effective communication of Lending Club Patient Solutions and trainings for staff • Ensure adherence to contract terms and conditions and work to mitigate any discrepancies between account performance and agreement Maintain and increase revenue from existing portfolio of National Accounts and Field Sales Accounts • Develop deep and robust relationships at multiple levels of a National Account’s organization through phone and face-to-face interaction • Employ a consultative sales approach to understand and assess the customer’s financing needs and position Lending Club Patient Solutions as the primary solution versus the competition • Conduct periodic trainings and face-to-face Business Reviews with the client. • Oversee the update and distribution of weekly/monthly reports to ensure accounts receive timely and relevant information regarding Lending Club Patient Solutions • Act as the primary liaison when issues arise, providing clear and thoughtful communication to the client regarding the situation and timing of resolution • Work collaboratively with cross functional teams to develop market leading products with the credit risk, technology, finance and operational teams • Work collaboratively with Head of Sales on managing the individual locations to accomplish above responsibilities through grassroots sales efforts Exhibit Sales Leadership • Form relationships with relevant associations; attend industry tradeshows • Understand market and competitive trends and provide thoughtful input into Sales and Marketing strategies based on these insights • Act as subject matter expert on internal business development discussions to identify and prioritize enhancements or projects that will increase Lending Club Patient Solutions value proposition, revenue and market share • Help determine and develop the inside sales team structure • Manage and drive sale team success in exceeding forecast and revenue generating KPI’s About You • 5+ years of business-to-business sales experience in both an inside and outside capacity preferred • 3+ years of National Account Sales experience preferred • 3+ years of prior sales management experience • 3+ years in a leadership position and ability to collaborate across various stakeholder groups • Bachelor’s degree or higher; or equivalent work experience • You are a strategic thinker, with an analytical mindset • Proven track record of Sales success through both organic growth and new business acquisition • Ability to build relationships, and communicate across all levels of an organization • Skillful negotiation and presentation abilities • Ability to clearly communicate and present ideas, through both verbal and written formats • Proficient in using Microsoft Outlook, Word, PowerPoint, and Excel • Position also requires 30-40% travel nationally, including overnight and potential for weekends • Sales experience in financial services, in particular consumer (retail) lending is preferred • Third Party Medical and Non-Medical industry experience preferred Work Location Remote, with regular travel Time Zone Requirements Local hours (PT, MT, ET) While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. Travel Requirements Quarterly travel to SF. As needed travel to other LC offices, national accounts, conferences, etc. Compensation The target base salary range for this position is 150,000-200,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. #LI-Hybrid #LI-AW1 LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.